Promise SuperTrak EX16650 User manual

SUPERTRAK
EX16650
Quick Start Guide
Kurzanleitung
Guide de démarrage rapide
Guida Introduttiva
Guía de inicio rápido
Руководство по быстрому началу
работы
クイックスタートガイド
快速安裝手冊
快速安装手册
빠른 시작 안내서
Version 1.0
© 2008 Promise Technology, Inc. All Rights Reserved.

SuperTrak EX16650 Quick Start Guide
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Contents
English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Deutsch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Français . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Italiano . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Español . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Pусский язык . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
日本語 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
繁體中文 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
简体中文 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
한국어 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Task 1: Unpacking Your SuperTrak
3
SuperTrak Installation Task List
• Task 1: Unpacking Your SuperTrak, below
• Task 2: Installing the SuperTrak Card (page 5)
• Task 3: Choosing the Physical Drives (page 7)
• Task 4: Creating a Logical Drive (page 8)
• Task 5: Installing Software Drivers (page 12)
• Task 6: Installing WebPAM PRO (page 13)
• Task 7: Logging into WebPAM PRO (page 15)
• Task 8: Setting up WebPAM PRO (page 16)
Task 1: Unpacking Your SuperTrak
When you receive the SuperTrak EX SAS/SATA RAID Controller card, the
package should contain the items listed below:
• SuperTrak EX16650 Controller card
• Four 0.5m (19-inch) SFF-8087 to SFF-8087 multi-lane cables
•
Quick Start Guide
• CD with WebPAM PRO software, Windows and Linux drivers, and
SuperTrak User Manual
If any of the items are missing or appear damaged, please contact your dealer or
distributor immediately.
Warning
The electronic components on the SuperTrak EX Controller cards
are sensitive to damage from Electro-Static Discharge (ESD).
Observe appropriate precautions at all times when handling the
SuperTrak card or its subassemblies.
Warning
Before installing the SuperTrak EX Controller card into an existing
system, backup any important or useful data. Failure to follow this
accepted practice could result in data loss.

SuperTrak EX16650 Quick Start Guide
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Important
Promise does not recommend multi-lane and fanout cables longer
than 1m (38 inches) because they have not been tested with the
SuperTrak controller.
Important
If your SuperTrak EX16650 card has a battery backup unit (BBU),
follow these requirements to be sure the battery charges properly:
• Ambient operating temperature must not exceed 104 ° F (40 ° C)
• Airflow through your PC or server must be at least 200 LFM
Note
The SuperTrak EX Controller cards are PCI Plug-n-Play (PnP)
devices. No changes are necessary in the motherboard CMOS/
BIOS Setup for resources or drive types in most applications.

Task 2: Installing the SuperTrak Card
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Task 2: Installing the SuperTrak Card
The SuperTrak EX Controller card fits into any available 3.3-volt PCI-Express X8
slot. You can also plug the SuperTrak card into a PCI-Express X16 slot.
1. Remove the cover of your PC or enclosure.
2. Remove the inside slot cover of an available PCI-Express slot on the
motherboard.
3. Install the SuperTrak card into the open PCI-Express slot.
4. Fasten the SuperTrak card bracket to the PC or enclosure case.
5. Attach t to one of the SAS ports on the SuperTrak card.
See Figure 1.

SuperTrak EX16650 Quick Start Guide
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Figure 1. SuperTrak EX16650 card
6. Optional. Repeat steps 5 and 6 for the other SAS ports on the SuperTrak
EX16650 card.
7. Optional. Attach cables from the LED pins on the SuperTrak card to the
LEDs in your PC or enclosure. See Figures 2 and 3.
For more information, see the user manual for your PC or enclosure.
Figure 2. Individual LED pins, EX16650
Figure 3. Global and Aggregate LED pins, EX16650
Ch13-16
BBU module
connector
Global and
Aggregate
LED Pins
Ch9-12
SAS Ports
Ch5-8
Ch1-4
Activity and Fault LED Pins
SuperSwap
connector
Ports/Channels
1
2 34 5678 910
11 12 13 14 15 16
Activity LEDs
Fault LEDs
+
+
R
G
Global LEDs
+
–
+
–
Aggregate LEDs

Task 3: Choosing the Physical Drives
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Task 3: Choosing the Physical Drives
The SuperTrak EX Controller card supports SAS and 1.5-Gb/s or 3.0-Gb/s SATA
physical drives. For optimal performance, install physical drives of the same
model and capacity.
The table above shows the number of drives required for each RAID level.
Level Number of Drives Level Number of Drives
RAID 0 1 or more RAID 6 4 to 16*
RAID 1 2 only RAID 10 4 or more**
RAID 1E 3 or more RAID 50 6 or more
RAID 5 3 to 16* RAID 60 8 or more
* Requires SAS expansion
** Requires an even number of drives

SuperTrak EX16650 Quick Start Guide
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Task 4: Creating a Logical Drive
You can use the onboard SuperBuild BIOS utility to create a logical drive with the
attached physical drives. Even if you plan to use the WebPAM PRO software to
manage your logical drives, you can still create your first logical drive using the
SuperBuild Utility, as described here.
1. Boot your system. If this is the first time you have booted with the SuperTrak
card and drives installed, the Promise onboard BIOS will display the
following screen.
2. Press the Ctrl-S keys to display the SuperBuild Utility Main Menu.
Note
For an explanation of the logical drive concepts and the choices
you can make when you create your logical drive, see Chapter 6
of the
SuperTrak User Manual on the Software CD.

Task 4: Creating a Logical Drive
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3. Press the arrow keys to highlight Disk Array Management and press Enter.
The Disk Array Management screen appears.
4. Highlight
Create Disk Array and press Enter.
The Create Disk Array screen appears.
Use this screen to select the physical drives for your disk array.
5. Press the arrow keys to highlight a physical drive. Then press the spacebar
to select the physical drive.
An asterisk (*) appears at the left of each selected physical drive.
6. Highlight
Save Configuration and press Enter.
The Disk Array Management screen appears, showing your new disk array

SuperTrak EX16650 Quick Start Guide
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7. Highlight Return to Previous Menu and press Enter.
The Main Menu appears.
8. Highlight
Logical Drive Management and press Enter.
The Logical Drive Management screen appears.
9. Highlight
Create Logical Drive and press Enter.
The Create Logical Drive Step 1/2 screen appears.
10. Press the arrow keys to highlight a disk array. Then press the spacebar to
choose the disk array.
An asterisk (*) appears at the left of the chosen disk array.

Task 4: Creating a Logical Drive
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11. Highlight Next Step and press Enter.
The Create Logical Drive Step 2/2 screen appears.
12. To change the RAID Level, highlight
RAID Level and press Enter.
In the popup menu, highlight your choice of RAID Level and press Enter.
The available RAID Levels depend on the number of physical drives you
selected for your disk array.
13. Press the arrow keys to highlight
Logical Drive Name . Type a name for your
logical drive and press Enter.
14. To use less than the full physical drive capacity for this logical drive, highlight
Capacity and press Enter.
Press the Delete or Backspace keys to erase the current capacity. Type the
new capacity in MB to allocate to this logical drive.
Later, you can assign the unused capacity to a second logical drive.
15. To change the Stripe Size, highlight
Stripe Size and press Enter.
Highlight your choice of
64 KB , 128 KB, 256 KB, 512 KB, or 1024 KB and
press Enter.
16. To change the Sector Size, highlight
Sector Size and press Enter.
Use the default 512 B. Only exceptions are logical drives larger than 2 TB on
Windows XP 32-bit.

SuperTrak EX16650 Quick Start Guide
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17. To change the Write Cache Policy, highlight Write Cache Policy and press
Enter.
Highlight your choice of
Write Through or Write Back and press Enter.
18. To change the Read Cache Policy, highlight
Read Cache Policy and press
Enter.
Highlight your choice of
None , Read Cache , or Read Ahead and press Enter.
19. Highlight
Save Configuration and press Enter.
The Logical Drive Management screen appears with your new logical drive.
At this point you can create additional logical drives, if there is physical drive
space available. To create another logical drive, repeat steps 4 though 18
above.
20. Press the F10 key to exit the SuperBuild utility and press Y to confirm and
restart the computer.
Do not press the Ctrl-Alt-Del keys. Do not press the Esc key.
You have successfully created a new RAID logical drive.
Task 5: Installing Software Drivers
Drivers for Windows and some Linux operating systems are included on the
Software CD that came with your SuperTrak EX Controller card. Please
download the latest drivers from the Promise support website.
See Chapter 3 of the
SuperTrak User Manual on the Software CD for step-by-
step instructions for driver installation.
Important
You must be partition and format your new logical drive before you
can use it. Use the same method of partitioning and formatting a
logical drive as you would any other fixed disk added to your
computer system.

Task 6: Installing WebPAM PRO
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Task 6: Installing WebPAM PRO
WebPAM PRO involves four components:
•Utility Server – Enables RAID management over a network
•Agent – Enables the Host PC to communicate with the Utility Server
•Java Runtime Environment (JRE) – A private installation for WebPAM
PRO
•Internet Browser – Comes with your OS
When you install WebPAM PRO onto the Host PC, you are installing the Utility
Server, Agent, and JRE.
See Chapter 2 of the
SuperTrak User Manual on the Software CD for a detailed
explanation and step-by-step installation instructions.
Operating System Support
On the Host PC where you install the SuperTrak controller and WebPAM PRO,
Promise Technology recommends:
• Windows Server 2008
• Windows Vista (32 or 64 bit)
• Windows Server 2003 SP1 or SP2 (32 or 64 bit)
• Windows XP Professional SP2 (32 or 64 bit)
• Red Hat Enterprise Linux 4.4, 4.5, 4.6, 5.0, 5.1, 5.2
• SuSE 10.1, 10.2, 10.3, 11; SLES 10, 10 SP1
• Miracle Linux 4 SP2, 5
• Fedora Core 6, 7, 8, 9
• Open Source Driver for Linux 2.6 kernel
Choose one of these operating systems to take full advantage of all the features
of WebPAM PRO.
Browser Support
Choose the latest version of the following browsers to use with WebPAM PRO:
• Internet Explorer
• Firefox
• Netscape Navigator
If you do not have one of the above browsers on the Host PC, install the browser
first and make it the default browser. Then install WebPAM PRO.

SuperTrak EX16650 Quick Start Guide
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Installing onto Windows
This procedure installs WebPAM PRO and the Command Line Interface (CLI)
onto your Windows-based PC or Server. To install only the CLI, see Appendix E
of the
SuperTrak User Manual on the Software CD.
Follow these steps to install WebPAM PRO onto your Windows-based PC or
Server:
1. Boot the PC or server, launch Windows, and log in as the Administrator.
If the computer is already running, exit all programs. If you are not logged in
as the Administrator, log out, then log in again as the Administrator.
2. Insert the Software CD into your CD-ROM drive.
The installer window opens automatically.
3. Click the WebPAM PRO Software button, then click the Install WebPAM
PRO for Windows button.
The first WebPAM PRO installation dialog box appears.
4. In the Introduction dialog box, click the Next button to proceed with
installation.
5. Follow the prompts in the installation dialog box.
Installing onto Linux
Follow these steps to install WebPAM PRO on your Linux-based PC or Server.
1. Boot the PC or server, log in as root, and launch the Linux GUI.
If the computer is already running, exit all programs. If you are not logged in
as root, log out, then log in again as root.
2. Insert the Software CD into your CD-ROM drive.
3. Go to the WebPAM PRO / Linux directory on the CD-ROM and copy the
WebPAMPRO...Linux.bin file to the root directory.
4. Open a terminal window and type sh followed by the exact name of the
./WebPAMPRO...Linux.bin file, then press Enter.
After several moments, the first WebPAM PRO installation dialog box
appears.
5. Follow the prompts in the installation dialog box.
Caution
If you have WebPAM or an earlier version of WebPAM PRO on
your PC or server, manually uninstall them before you install
WebPAM PRO from the Software CD.

Task 7: Logging into WebPAM PRO
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Task 7: Logging into WebPAM PRO
On the Host PC, do one of the following actions:
• Double-click the WebPAM PRO desktop icon.
• Choose
WebPAM PRO in the Windows Programs menu.
• Choose
WebPAM PRO in the Linux Applications menu.
Login Screen
When the opening screen appears:
1. Type administrator in the User Name field.
2. Type password in the Password field.
3. Click the Login button.
The User Name and Password are case sensitive. See Figure 4.
Figure 4. The WebPAM PRO login screen
Note
Your WebPAM PRO user name and password are always secure.

SuperTrak EX16650 Quick Start Guide
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Task 8: Setting up WebPAM PRO
The first time you use WebPAM PRO, you must add the Host PC so that
WebPAM PRO will recognize it. You only need to perform this procedure once.
To add the Host PC:
1. In the Tree, on the left side of the WebPAM PRO screen, click the
Subsystem/Host Management icon.
Figure 5. WebPAM PRO initial screen
2. Click the Add Subsystem/Host tab.
3. In the Subsystem/Host Port IP address field, type the IP address of the
Host PC where you installed the SuperTrak EX Controller card.
If you are working at the same Host PC where the SuperTrak card is
installed, you can also type 127.0.0.1 in the IP address field.
Entries such as
localhost or the Host PC’s network name do not work for this
function.
Click the Subsystem/Host Management icon

Task 8: Setting up WebPAM PRO
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Figure 6. Add Subsystem/Host tab
4. Click the Submit button.
The newly added Host PC appears in the Tree.
See Chapter 5 of the
SuperTrak User Manual on the Software CD for
information about using WebPAM PRO.

SuperTrak EX16650 Kurzanleitung
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Vorgehen bei der Installation
• von SuperTrakAufgabe 1: Entpacken von SuperTrak, siehe unten
• Aufgabe 2: Installation der SuperTrak Erweiterungskarte (Seite 20)
• Aufgabe 3: Auswahl der physischen Laufwerke (Seite 22)
• Aufgabe 4: Erstellen eines logischen Laufwerks (Seite 23)
• Aufgabe 5: Installation der Software-Treiber (Seite 29)
• Aufgabe 6: Installation von WebPAM PRO (Seite 29)
• Aufgabe 7: Anmeldung bei WebPAM PRO (Seite 31)
• Aufgabe 8: Einstellung von WebPAM PRO (Seite 32)
Aufgabe 1: Entpacken von SuperTrak
Im Lieferumfang der SuperTrak EX SAS/SATA-RAID-Controller-
Erweiterungskarte SAS/SATA sollte Folgendes enthalten sein:
• SuperTrak EX16650 Controller-Erweiterungskarte
• Vier mehradrige 0,5m SFF-8087 bis SFF-8087 Kabel
•
Kurzanleitung
• CD mit WebPAM PRO Software, Windows- und Linux-Treibern und
SuperTrak-Benutzerhandbuch
Sollten Teile des Inhalts fehlen oder beschädigt erscheinen, wenden Sie sich
bitte umgehend an Ihren Fachhändler.
Warnung
Die elektronischen Komponenten der SuperTrak-EX-Controller-
Karten können durch elektrostatische Entladungen beschädigt
werden. Halten Sie sich im Umgang mit der SuperTrak-Karte oder
ihren Komponenten stets an die geltenden Vorsichtsmaßnahmen.
Warnung
Erstellen Sie vor dem Installieren der SuperTrak-EX-
Controllerkarte in einem vorhandenen System Sicherheitskopien
aller wichtigen Daten. Bei Nichtbeachtung dieser gängigen
Vorgehensweise kann es zu einem Datenverlust kommen.

Aufgabe 1: Entpacken von SuperTrak
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Wichtig
Promise empfiehlt keine mehradrigen oder Fan-Out-Kabel über
1m Länge, da diese nicht mit dem SuperTrak-Controller getestet
wurden.
Wichtig
Wenn Ihre SuperTrak EX16650 Erweiterungskarte über eine
Akkusicherung (BBU) verfügt, beachten Sie die folgenden
Anforderungen, um das ordnungsgemäße Laden des Akkus zu
gewährleisten:
• Die Umgebungstemperatur darf nicht über 104 ° F ( 40 ° C)
liegen.
• Die Luftbewegung in Ihrem PC oder Server muss mindestens
200 LFM betragen.
Anmerkung
Die SuperTrak-EX-Controller-Karten sind PCI-Plug-n-Play (PnP)-
Komponenten. In den meisten Anwendungen müssen am
Hauptplatinen-CMOS/BIOS-Setup für Ressourcen oder
Laufwerktypen keine Änderungen vorgenommen werden.

SuperTrak EX16650 Kurzanleitung
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Aufgabe 2: Installation der SuperTrak
Erweiterungskarte
Die SuperTrak EX-Controllerkarte passt in alle verfügbaren 3,3 Volt PCI-Express
X8-Steckplätze. Sie können die SuperTrak-Karte auch in einen PCI-Express-
X16-Steckplatz stecken.
1. Entfernen Sie die Abdeckung Ihres PCs oder Gehäuses.
2. Entfernen Sie die Steckplatz-Innenabdeckung eines verfügbaren
PCI-Express-Steckplatzes an der Hauptplatine.
3. Installieren Sie die SuperTrak-Erweiterungskarte im freien PCI-Express-
Steckplatz.
4. Befestigen Sie die Kartenhalterung am PC oder Gehäuse.
5. Schließen Sie sie ein Ende des mehradrigen SAS-Kabels an einem SAS-
Anschluss auf der SuperTrak Erweiterungskarte an.
Siehe Abbildung 1.