Proscend M350 Series User manual

M350 Series
Industrial Cellular Router
User Manual
V1.00

M350 Series User Manual II
Table of Contents
1Introduction...........................................................................................................................5
1.1 Features..........................................................................................................................5
1.2 Specifications..................................................................................................................6
1.3 Mechanical Dimensions...................................................................................................7
1.4 Ordering Information........................................................................................................8
2Hardware Installation............................................................................................................9
2.1 Power..............................................................................................................................9
2.2 Connecting I/O Ports.......................................................................................................9
2.3 COM RS-232.................................................................................................................10
2.4 COM RS-485................................................................................................................. 11
2.5 Install the SIM Card....................................................................................................... 11
2.6 Reset Button..................................................................................................................12
2.7 LED Definition ...............................................................................................................13
2.8 Antenna.........................................................................................................................13
3Configuration via Web Browser.........................................................................................14
3.1 Access the Web Configurator........................................................................................14
3.2Navigate the Web Configurator......................................................................................15
4Web Menu Item > Status.....................................................................................................17
4.1 Status > GPS.................................................................................................................23
5Web Menu Item >System ...................................................................................................24
5.1 Time and Date...............................................................................................................24
5.2 COM Ports.....................................................................................................................28
5.3 Logging .........................................................................................................................30
5.4 Alarm.............................................................................................................................32
5.5 Ethernet.........................................................................................................................36
5.6 Modbus .........................................................................................................................38
5.7 Client List ......................................................................................................................38
5.8 Bandwidth Monitor.........................................................................................................38
6Web Menu Item > WAN........................................................................................................41
6.1 Connection Table...........................................................................................................41
6.2 Ethernet.........................................................................................................................42
6.3 IPv6 DNS.......................................................................................................................45
6.4 Health Check.................................................................................................................46
7Web Menu Item > LTE / 5G..................................................................................................49
7.1 Config............................................................................................................................49
7.2 GPS...............................................................................................................................50
7.3 GPS Track.....................................................................................................................51
7.4 SIM Config.....................................................................................................................52
7.5 SIM1 Usage...................................................................................................................56
7.6 SIM2 Usage...................................................................................................................60

M350 Series User Manual III
7.7 SMS ..............................................................................................................................60
7.8 Serving Cell...................................................................................................................62
7.9 Lock LTE PCIs...............................................................................................................63
7.10 DNS...............................................................................................................................64
7.11 Search Operators..........................................................................................................65
8Web Menu Item > LAN.........................................................................................................67
8.1 IPv4...............................................................................................................................67
8.2 VLAN.............................................................................................................................68
8.3 Subnet...........................................................................................................................69
9Web Menu Item > IPv6.........................................................................................................71
9.1 IPv6...............................................................................................................................71
10 Web Menu Item > IP Routing ..........................................................................................72
10.1 Static Route...................................................................................................................72
10.2 Route.............................................................................................................................74
10.3 RIP................................................................................................................................75
10.4 OSPF ............................................................................................................................77
10.5 BGP...............................................................................................................................81
11 Web Menu Item > VPN.........................................................................................................84
11.1 OpenVPN......................................................................................................................84
11.2 IPsec.............................................................................................................................91
11.3 GRE ............................................................................................................................ 114
11.4 PPTP Server ............................................................................................................... 116
11.5 L2TP............................................................................................................................ 117
12 Web Menu Item > Firewall.............................................................................................122
12.1 Basic Rules .................................................................................................................122
12.2 Port Forwarding...........................................................................................................123
12.3 DMZ ............................................................................................................................124
12.4 Management IP...........................................................................................................124
12.5 Service Port.................................................................................................................125
12.6 IP Filter........................................................................................................................127
12.7 MAC Filter ...................................................................................................................131
12.8 URL Filter....................................................................................................................132
12.9 NAT.............................................................................................................................134
12.10 IPS ..........................................................................................................................135
13 Web Menu Item > Service .............................................................................................136
13.1 SNMP..........................................................................................................................136
13.2 TR069 .........................................................................................................................139
13.3 Dynamic DNS..............................................................................................................140
13.4 VRRP..........................................................................................................................142
13.5 MQTT..........................................................................................................................142
13.6 UPnP...........................................................................................................................145
13.7 SMTP..........................................................................................................................145
13.8 IP Alias ........................................................................................................................146

M350 Series User Manual IV
13.9 QoS.............................................................................................................................146
14 Web Menu Item > Management ....................................................................................153
14.1 Identification................................................................................................................153
14.2 Administration..............................................................................................................155
14.3 Contacts / On Duty......................................................................................................156
14.4 SSH.............................................................................................................................158
14.5 Web.............................................................................................................................160
14.6 Telnet...........................................................................................................................160
14.7 Firmware .....................................................................................................................160
14.8 Modem Firmware.........................................................................................................160
14.9 Configuration...............................................................................................................161
14.10 Load Factory............................................................................................................161
14.11 Restart.....................................................................................................................161
14.12 Schedule Reboot.....................................................................................................161
14.13 Fail2Ban..................................................................................................................162
14.14 FOTA.......................................................................................................................162
15 Web Menu Item > Diagnosis.........................................................................................165
15.1 Ping.............................................................................................................................165
15.2 Traceroute...................................................................................................................165
15.3 TTY2TCP ....................................................................................................................166
16 Configuration Applications...........................................................................................167
16.1 WAN Priority................................................................................................................167
16.2 LAN > IPv4/IPv6 Dual Stack........................................................................................169
16.3 MQTT Broker...............................................................................................................171
16.4 Virtual COM > Modbus RTU over TCP (RS-485).........................................................172
16.5 Modbus Gateway(RS-485) ..........................................................................................173
16.6 Alarm Configuration.....................................................................................................174
16.7 Open VPN Configuration.............................................................................................175
16.8 VRRP Topology...........................................................................................................197
17 Test Case Example........................................................................................................199
17.1 VLAN Topology............................................................................................................199
17.2 MQTT Topology...........................................................................................................202
17.3 IP Routing Topology.....................................................................................................208

M350 Series User Manual 5
1Introduction
Proscend M350 is a series of Industrial Cellular Routers
enabling reliable, secured broadband communications
over fixed-line and 5G, 4G LTE cellular networks. With
the capability of connecting multiple wired and wireless
networks, as well as built-in load balancing feature, plus
its sophisticated industrial design, the M350 Series
broadens its service scopes cove ring not only
conventional smart city and Industrial applications, but
also FWA for medium business segments requiring
non-stop Internet connectivity. The optional M350
models serve more local network varieties or hotspot
applications, with built-in Wi-Fi Access Point supporting
802.11b/g/n/ac standards on selectable 2.4GHz/5GHz
radio bands.
As of broadband wireless evolution, devices performing at network edge must be future-proven
along with Telco’s infrastructure migration to next generation, also sustain the good user
experiences on legacy infrastructure. The modular design of M350 Series strengthens the feasibility
of deriving more product variety with unified software suite and enables the network edge to
continuously achieve Industrial IoT by seamlessly migrating from 3G, 4G LTE CAT6 to 5G FR1
cellular broadband, with optimum bandwidth and cost performance.
1.1 Features
Support multiple band connectivity with 5G NR / FDD LTE / TDD LTE / WCDMA
Dual-SIM design for connecting to two service providers
Failover between multiple WAN connectivity for network resilience
Load balancing to optimize throughput performance between Cellular and Ethernet WAN
Support IPv6/IPv4 dual stack
Support MQTT for IIoT
Industrial design for operation in harsh environments
Gigabit on all Ethernet WAN and LAN interfaces
VPN for enhanced security
GPS tracking and report
Support 802.11ac Wi-FiAP with selectable 2.4GHz/5GHz radio bands (M350-W5G, M350-W6 only)

M350 Series User Manual 6
1.2 Specifications
Cellular Interface
5G: NR
4G: FDD/TDD
3G: WCDMA
Wi-Fi Interface (M350-W5G, M350-W6 only)
Compliant with IEEE 802.11 b/g/n/ac
2.4 GHz/5 GHz selectable dual radio band
2T2R MIMO wireless operation rate
Wireless security with WPA2-PSK(AES)
Multiple SSIDs
Wireless MAC Filtering
Wireless client isolation
Hardware interface
1 x 1000Base-T WAN port compliant with 802.3ab
4 x 1000Baste-T LAN ports compliant with 802.3ab
2 x SIM slots
1 x RS-232 (TXD/RXD/GND, Non-Isolated)
1 x RS-485 (D+/D-/GND, Non-Isolated)
1 x DI (Isolated), 1 x DO (Isolated)
4 x SMAconnectors for detachable 5G/LTE/GPS
Antenna
2 x RP-SMA connectors for Wi-Fi Dual Band Antenna
(Wi-Fi models)
Physical Characteristics
Enclosure：Metal Case
Dimensions (W x H x D)：139 x 38 x 129 mm
Weight：643 g
Installation：DIN-rail mounting, wall mounting, desktop
LED Display
System operation, user defined indicator
SIM card presence, cellular signal strengths
Wi-Fi presence, 2.4GHz/5GHz indication
Ethernet WAN/LAN link and speed
Power Supply
Power Inputs：redundant 8 ~ 48 VDC power inputs via
terminal block, 12 VDC, 2Apower input via DC jack
Power Consumption (Max): 11W(M350-6),
14W(M350-W6)
13W(M350-5G),
17W(M350-W5G)
Software
Load Balancing
Between Cellular and Ethernet WAN
Network Protocols
IPv4/IPv6 dual stack, DHCP server and client, PPPoE,
SNTP, GPS sync time, DNS Proxy, static route, policy
route, RIP-1/2, OSPF, BGP, NAT, MQTT, Modbus RTU,
Modbus TCP, UPnP, DDNS
Network Security
OpenVPN, IPSec (3DES, AES128, AES196, AES256,
MD5, SHA-1, SHA256), GRE, PPTP, L2TP, DMZ,
URL/IP/MAC filtering
Management
Web GUI, Telnet, CLI, SNMP, TR069, Syslog, FOTA,
SSH V2, HTTPS, E-mail notification, SMS
Environment
Operating Temperature -40 ~ +70°C (M350-6,
M350-5G)
-40 ~ +60°C (M350-W6,
M350-W5G)
Storage Temperature -40 ~ +85°C
Ambient Relative Humidity 10 ~ 95% (non-condensing)
Humidity 0 ~ 95% (non-condensing)
Certification
CE EN 55032, EN 301 489, EN 300 328, EN 301 893,
EN 301 908-1, EN 62368
FCC Part 15
NCC CNS 13438, BSMI CNS 14336

M350 Series User Manual 7
1.3 Mechanical Dimensions
The layout of dimensions is only for M350-W model.
Front Panel View

M350 Series User Manual 8
1.4 Ordering Information
M350-x
Industrial Dual SIM Cellular Router
M350-6
Industrial Dual SIM CAT6 Cellular Router
M350-5G
Industrial Dual SIM 5G Cellular Router
M350-Wx
Industrial Dual SIM Cellular Router w/WiFi
M350-W6
Industrial Dual SIM CAT6 Cellular Router w/WiFi
Single CAT6 Module with Selectable Dual Band 802.11 b/g/n/ac WiFi
M350-W5G
Industrial Dual SIM 5G Cellular Router w/WiFi
Single 5G Module (Global) with Selectable Dual Band 802.11 b/g/n/ac WiFi

M350 Series User Manual 9
2Hardware Installation
This chapter introduces how to install and connect the hardware.
2.1 Power
Three power inputs are available in M350 series. Two of them are terminal block types in left panel.
The other one is DC pack type in front panel.
The power input voltage for all of them are 8-48 VDC.
2.2 Connecting I/O Ports
(1) Digital Input (DI)
The unit has two terminals on the terminal block for the digital inputs.
Pin
Description
DI
Digital Input
DI_GND
DI: Low (+0 to +5V) / High (+8 to +40V)

M350 Series User Manual 10
(2) Digital Output (DO)
The unit has 2 terminals on the terminal block for the digital outputs.
Pin
Description
DO
Digital Output
DO_GND
DO: Open Collect (maximum 30V/300mA)
2.3 COM RS-232
RS232 interface located in left panel. It’s terminal block type.
Pin
Signal
Direction
TX
Transmit Data
Output
RX
Receive Data
Input
G
Signal Ground
-

M350 Series User Manual 11
2.4 COM RS-485
RS-485 supports 2-wire half duplex operation.
Pin
Description
D +
Serial Port, Data+ (A) wire
D -
Serial Port, Data- (B) wire
G
Signal Ground
2.5 Install the SIM Card
Insert and Remove SIM Card
(1) Before inserting or removing the SIM card, ensure that the power has been turned off and the
power connector has been removed from Cellular Router.
(2) Insert the SIM card with right direction. Push the SIM card in to the slot, and lightly press it to
lock it in the slot.
(3) To remove the SIM card, lightly press the SIM card, and it will pop out.

M350 Series User Manual 12
2.6 Reset Button
Reset and WPS buttons are merged into one. Each functions are described in the following tables.
Function
Operation
WPS Processing
Press the button less than 5 seconds.
Reset
Press the button for 5-10 seconds.
Reset to default setting
Press the button for more than 10 seconds.

M350 Series User Manual 13
2.7 LED Definition
LED
OFF
ON
Slow
Fast
Heartbeat
SYS
Power down
Bootloader
System up
Booting
N/A
N/A
FN
User defined
User defined
User defined
User defined
User defined
SIM1
Not Working
Connected
Connecting
Error
Reading
SIM2
Not Working
Connected
Connecting
Error
Reading
RSSI1 L
N/A
Low signal
N/A
N/A
N/A
RSSI1 H
N/A
High signal
N/A
N/A
N/A
WiFi
WiFi off
unavailable
WiFi on
N/A
N/A
N/A
RSSI2 L
2.4GHz
N/A
Low signal
WiFi 2.4G ON
N/A
N/A
N/A
RSSI2 H
5GHz
N/A
High signal
WiFi 5G ON
N/A
N/A
N/A
2.8 Antenna
Antenna Connector arrangement:
Model
ANT1
m.2
ANT2
m.2
ANT3/WiFi
pcie or wifi
ANT4/WiFi
pcie or wifi
ANT5/GPS
m.2
ANT6
5g
Single LTE
MAIN
AUX
GPS
Single LTE
+ WiFi
MAIN
AUX
WiFi
WiFi
GPS
5G
5G
5G
5G
5G
5G
+ WiFi
5G
5G
WiFi
WiFi
5G
5G

M350 Series User Manual 14
3Configuration via Web Browser
3.1 Access the Web Configurator
The web configuration is an HTML-based management interface for quick and easy to set up of the
cellular router. Monitoring of the status, configuration and administration of the router can be done
via the Web interface.
After properly connecting the hardware of cellular router as previously explained. Launch your web
browser and enterhttp://192.168.1.1 as URL.
The default IP address and sub net-mask of the cellular routerare192.168.1.1 and 255.255.255.0.
Because the cellular router acts as DHCP server in your network, the cellular router will
automatically assign IP address for PC or NB in the network.
Title Bar Panel> Selecting Language
You can choose the languages, including English and Taiwan.
Logging in the Router
In this section, please fill in the default User Name root and the default Password 2wsx#EDC and
then click Login. For the system security, suggest changing them after configuration.
After clicking, the interface shows Login ok.
Note: After changing the User Name and Password, strongly recommend you to save them
because another time when you login, the User Name and Password have to be used the new one
you changed.

M350 Series User Manual 15
3.2 Navigate the Web Configurator
The main screen is divided into three parts as below.
A-Title Bar, B-Navigation Panel and C -Main Window.
(1) A : Title Bar
The title bar provides some useful instructions that appear the situation of router.
Title Bar
Item
Description
RSSI
Show if the SIM card is inserted in the slot. If yes, RSSI (Received Signal
Strength Indicator) shows the current signal strength in a wireless network and
the name of telecommunication operator.
Uptime
Show the time starting turn on the router until current using.
WAN Priority
Show the three mode of WAN status, which is first to use.
Location
Show the position of router from Google Maps.
Note: This function is for GPS spec.
Google Maps
Display Google Map according to location.
Language
Choose your language from the drop-down list on the upper right corner of the
title bar.

M350 Series User Manual 16
Login/Logout
Click to log in or log out of the web configurator.
?
Online Manual
(2) B : Navigation Panel-Main Menu and Sub Menu
The menu items are divided into main and submenu to configure the settings and get the
status of connectivity on the navigation panel.
(3) C : Main Window
This section shows the information or setting fields from main menu and sub menu.

M350 Series User Manual 17
4Web Menu Item > Status
When you enter the web browser in the beginning and have not log in, the first item of main menu
shows your status that you are a guest. This status only can view status page without any
permission to log in. The interface of main window displays the status of router to show about
information, including Cellular Attribute, the current connectivity of WAN Ethernet and LAN Ethernet.
If the router has GPS function, the GPS interface is shown.
Note: After logging in the system, you can set up the status of user and divide into three levels for
setting user’s authority, including Super User, Administrator, and Read Only. For Guest, this
status is without any authority. All users log in or log out and they need to have Web UI log records.
Status
Super User
Administrator
Read Only
Guest
User name
system account (root/admin)
only Super User
can modify
only Super User
can modify
N/A
Password
configurable
configurable
configurable
N/A
Permission
Add/Delete/Modify all users’
accounts except Super User.
Read/Write Configuration
Read/Write
Configuration
only Read
Configuration
N/A
Status > DO
Item
Description
Attribute
Status
Alarm ON: DO is configured to turn on when alarm is
triggered.
Alarm OFF: Alarm is configured to be disabled.
Alarm PULSE: DO is configured to pulse when alarm is
triggered.
Force ON: DO is turn on by remote command.
Force OFF: DO is turn on by remote command.
Force PULSE:DO is turn pulse by remote command.

M350 Series User Manual 18
Status > GPS
Item
Description
Attribute
Latitude
Show the latitude information of location.
Longitude
Show the longitude information of location.
Horizontal
Horizontal precision:0.5-99.9
Altitude
The altitude of antenna away from the sea level(unit: m),
accurate to one decimal place.
Date
UTC date when fixing position.
Time
UTC time when fixing position.
Satellite
Number of satellites.

M350 Series User Manual 19
Status > SIM1 & SIM2
Item
Description
Attribute
SIM Status
Ready: No PIN code protection or unlock already.
Unlock: Unlock pin code protection.
Locked: Locked by pin code.
Error: SIM operation error.

M350 Series User Manual 20
Blocked: PUK needed to unlock.
Not Inserted: No SIM card.
Hardware Error: Unable to enable function.
Ignore: Ignore Specified SIM in dual SIM device.
Operator
Display the name of operator.
Modem Access
The router to access protocol type.
IMSI
The IMSI number of the SIM card.
Phone Number
The phone number of the SIM card.
Band
The current connected Band.
EARFCN
Absolute radio-frequency channel number.
PLMN
Public LAN Mobile Network ID.
Roaming
Roaming status.
Uplink Speed Kbps
Uplink Speed in Kbps.
Downlink Speed Kbps
Downlink Speed in Kbps.
Tx/Rx KBytes
Accumulated TX/RX in KBytes.
Tx/Rx Droppes Packets
TX/RX Dropped Packets.
LTE Net Mode
LTE Network Mode for both APNs.
Status > IP
Item
Description
Attribute
IPv4 Address
WAN obtain IPv4 Address.
IPv4 Mask
WAN obtain IPv4 Mask.
Default Gateway
WAN IPv4 Default Gateway.
Connected
Yes: Connected; No: Disconnected.
IPv4 Conn Time
WAN IPv4 Connected Time.
Uplink Speed Kbps
Uplink Speed in Kbps.
Downlink Speed Kbps
Downlink Speed in Kbps.
Tx/Rx KBytes
Accumulated TX/RX in KBytes.
TX/RX Dropped Packets
TX/RX Dropped Packets.
Status > DNS
Item
Description
Attribute
IPv4 DNS Server #1
Show the address of IPv4 DNS Server #1.
IPv4 DNS Server #2
Show the address of IPv4 DNS Server #2.
IPv4 DNS Server #3
Show the address of IPv4 DNS Server #3.
IPv6 DNS Server #1
Show the address of IPv6 DNS Server #1.
IPv6 DNS Server #2
Show the address of IPv6 DNS Server #2.
IPv6 DNS Server #3
Show the address of IPv6 DNS Server #3.