P.12 User Guide
PROSTART LIMITED LIFETIME WARRANTY
REMOTE STARTERS:
As the manufacturer, DIRECTED ELECTRONICS, CANADA INC. (“Directed”) warrants to the original consumer purchaser only (non-transferable)
that the remotestarter module (control box) shall be free from defectsin materials and workmanship for as long as the original consumer
purchaser continuously owns the vehicle in which the remote starter was originally installed,as specified below:
1) For the first year after the date of purchase, as specified by the date on the original proof of purchase, Directed will replace the
remote starter module freeof charge with a new remote starter module. Consumers shall provide a copy of the proofof purchase at
the point of purchase for the exchange to take place. The remainder of the coverage period of the original warranty will apply to the
new module.
2) For the second year after the date of purchase, as specified by date on the original proof of purchase, Directed will replace the
remote starter module freeof charge with a repaired or refurbished remote startermodule. All product returns to Directed for
warranty service requirea Return Merchandise Authorization (RMA). ThisRMA must be issued prior to returning product to
Directed. Products returned without this RMA number will be refused & returned toyou at your expense. Consumers shall send the
module (only)and a copy of the proof of purchase, freight prepaid, along with theirname, address and telephone number, to the
PROSTART SERVICE CENTER for the exchange to take place. MODULES RETURNED TO THE POINT OF PURCHASE AFTER
THE ONE-YEAR REPLACEMENT PERIOD WILL NOTBE ACCEPTED. A module will be returned to the consumer, freight collect,
within 4 weeks of receipt of the module. The remainder of the coverage period of the original warranty will apply to the exchanged
module. Directed will not be heldresponsible for modules sent without a proof of purchase. Directed will notbe held responsible for
modules lost ordamaged while in transit.
3) For the third year andany consecutive year after thedate of purchase, as specified by the date onthe original proof of purchase,
Directed will provide to the original consumer purchaser a repaired or refurbished remote starter module, for arepair and
shipping/handling charge of $45.00 plus applicable taxes, a cheque or money order made payable to DIRECTED ELECTRONICS,
CANADA INC must accompany the remote starter module. A module will be returned to the consumer, freight prepaid, within 4
weeks of receipt of the module. Directed will not be held responsible for modules sent without a cheque or money order and/or
proof of purchase. The consumershould follow the same procedureas in (2), and all conditions apply as in (2).
ACCESSORIES:
Directed warrants to the original consumerpurchaser only (non-transferable) that it will replace any Directed accessory part for a one-year period
from date of purchase. Accessories will only be replaced if proven defective in material or workmanship, and if, when the accessory is returned to
the point of purchase, the retailer is provided with a copy of the proof of purchase.
THE WARRANTY IS VOID IF:
1) The product hasbeen damaged, altered in any way or tampered with, without the explicit written consent of a
Directed technician. For remote starter modules, this includes the opening orremoval of the plastic covering of the
module, or the removalor alteration of the barcode label on theplastic covering ofthe module.
2) The product isdamaged due to accident, fire, flood, shipping and handling, misuse, neglect, or otherconditions
beyond the control of Directed.
3) The product hasbeen installed or repairedby anyone other thana certified technician.
4) The product has been improperly installed or used.
THE WARRANTY DOES NOT COVER:
1) Batteries.
2) Scratched or worn transmitter cases.
3) Installation and/or removal charges for all remote starter modules and accessories.
4) Shipping and handling charges incurred for product exchange or replacement.
5) Any material damages other than to the product itself.
6) Harnessing, L.E.D. lights, switches, inverters, relays, etc.
THIS LIMITED LIFETIME WARRANTY SHALL CONSTITUTE THE SOLE LIABILITY OF DIRECTED FOR OUR PRODUCTS, AND IS IN LIEU OF
ALL OTHER WARRANTIES, EXPRESSED ORIMPLIED. THERE ARE NO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. NO PERSON, FIRM OR CORPORATION IS AUTHORIZED TO ASSUME FOR AUTOSTART ANY OTHER LIABILITY
WITH RESPECT TO THE SALE OR USE OF OUR PRODUCTS. DIRECTED’S LIABILITY, WHETHER BASED ON CONTRACT, TORT,
WARRANTY, STRICT LIABILITY, OR ANY OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT
FOR DAMAGE IS THE BASIS OF THE CLAIM. UNDER NO CIRCUMSTANCE WILL AUTOSTART, ITS DISTRIBUTORS OR THEIR AGENTS
BEAR ANY LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIALDAMAGES.
The parties hereto elect that any dispute regarding the present document be submitted to the appropriate Court located inthe Province of Quebec,
District of Montreal. The parties hereto agree that this document isgoverned by and interpreted in accordance with the law of Quebec. If the
purchaser is located in a provinceof Canada other than Quebec, all matters dealing with the warranty of quality will be governed by and interpreted
in accordance with the law of Ontario. If thepurchaser is located outside Canada, all matters dealing with the warranty of quality will be governed by
and interpreted in accordance with the United NationsConvention on Contracts forthe International Sale of Goods (the “Vienna Convention”).
PROSTART SERVICE CENTRE / WARRANTY PROGRAM
2750, Alphonse-Gariepy ave.
Lachine, QC, H8T 3M2,
Canada
Phone: 1-877-925-6243 (Return Merchandise Authorization and/ or Warranty- related questions only)