P.14 User Guide
PROSTARTLIMITEDLIFETIMEWARRANTY
REMOTE STARTERS:
As the manufacturer, DIRECTED ELECTRONICS, CANADA INC. (“Directed”) warrants to the original consumer purchaser only (non-transferable)
that the remotestarter module (control box) shall be free from defects in materials and workmanship for as long as the original consumer
purchaser continuously owns the vehicle in which the remote starter was originally installed, as specified below:
1) For the first year after the date of purchase, as specified by the date on the original proof of purchase, Directed will replace the
remote starter module freeof charge with a new remote starter module. Consumers shall provide a copyof the proof of purchase at
the point of purchase for the exchange to take place. The remainder of the coverage period of the original warranty will apply to the
new module.
2) For the second year after the date of purchase, as specified by date on the original proof of purchase, Directed will replace the
remote starter module freeof charge with a repaired or refurbished remote startermodule. All product returns to Directed for
warranty service requirea Return Merchandise Authorization (RMA). This RMA must be issued prior to returning product to
Directed. Products returned without this RMA numberwill be refused & returned to you at your expense. Consumers shall send the
module (only)and a copy of the proof of purchase, freight prepaid, along withtheir name, address and telephone number,to the
PROSTART SERVICE CENTER for the exchange to take place. MODULES RETURNED TO THE POINT OF PURCHASE AFTER
THE ONE-YEAR REPLACEMENT PERIOD WILL NOT BE ACCEPTED. A module will be returned to the consumer, freight collect,
within 4 weeks of receipt of the module. The remainder of the coverage period of the original warranty will apply to the exchanged
module. Directed will not be held responsible for modules sent withouta proof of purchase. Directed will not be held responsible for
modules lost ordamaged while in transit.
3) For the third year and any consecutive year after the date ofpurchase, as specifiedby the date on the original proof of purchase,
Directed will provide to theoriginal consumer purchaser a repaired or refurbished remote starter module, for arepair and
shipping/handling chargeof $45.00 plus applicable taxes, a cheque ormoney order madepayable to DIRECTED ELECTRONICS,
CANADA INC must accompany the remote starter module. A module will be returned to the consumer, freight prepaid, within 4
weeks of receipt of the module. Directed will not be held responsible for modules sent without a cheque or money order and/or proof
of purchase. The consumer should follow the same procedure as in (2), and all conditions apply as in (2).
ACCESSORIES:
Directed warrants to the original consumer purchaseronly (non-transferable) that it will replace any Directed accessory part for a one-year period
from date of purchase. Accessories will only be replaced if proven defective in material or workmanship, and if, when the accessory is returned to the
point of purchase, the retailer is provided with a copy of the proof of purchase.
THE WARRANTY IS VOID IF:
1) The product hasbeen damaged, altered in any way or tampered with, without the explicit written consent of a
Directed technician. For remote starter modules, this includesthe opening or removal of the plastic covering of the
module, or the removalor alteration of thebarcode label on the plastic covering of the module.
2) The product isdamaged due to accident, fire, flood, shipping and handling, misuse, neglect,or other conditions
beyond the control of Directed.
3) The product hasbeen installed or repairedby anyone other thana certified technician.
4) The product has been improperly installed or used.
THE WARRANTY DOES NOT COVER:
1) Batteries.
2) Scratched or worn transmitter cases.
3) Installation and/or removal charges for all remote starter modules and accessories.
4) Shipping and handling charges incurred for product exchange or replacement.
5) Any material damages other than to the product itself.
6) Harnessing, LED lights, switches, inverters, relays, etc.
THIS LIMITED LIFETIME WARRANTY SHALL CONSTITUTE THE SOLE LIABILITY OF DIRECTED FOR OUR PRODUCTS, AND IS IN LIEU OF
ALL OTHER WARRANTIES, EXPRESSED ORIMPLIED. THERE ARE NO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. NO PERSON, FIRM OR CORPORATION IS AUTHORIZED TO ASSUME FOR AUTOSTART ANY OTHER LIABILITY
WITH RESPECT TO THE SALE OR USE OFOUR PRODUCTS. DIRECTED’S LIABILITY, WHETHER BASED ON CONTRACT, TORT,
WARRANTY, STRICT LIABILITY, OR ANY OTHER THEORY, SHALL NOT EXCEED THE PRICE OFTHE INDIVIDUAL UNIT WHOSE DEFECT
FOR DAMAGE IS THE BASIS OF THE CLAIM. UNDER NO CIRCUMSTANCE WILL AUTOSTART, ITS DISTRIBUTORS OR THEIR AGENTS
BEAR ANY LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIALDAMAGES.
The parties heretoelect that any dispute regarding the present document be submitted to the appropriate Court located inthe Province of Quebec,
District of Montreal. The parties hereto agree that this document is governed by and interpreted in accordancewith the law of Quebec. If the
purchaser is located in aprovince of Canada other than Quebec, all matters dealing with the warranty of quality will be governed by and interpreted
in accordance with the lawof Ontario. If the purchaser is located outside Canada, all matters dealing with the warranty of quality will be governed by
and interpreted in accordance with the United NationsConvention on Contracts forthe International Sale of Goods (the “Vienna Convention”).
PROSTART SERVICE CENTRE / WARRANTY PROGRAM
2750, Alphonse-Gariépy ave
Lachine, QC, H8T 3M2,
Canada
Phone: 1-800-361-7271 (Return Merchandise Authorization and/or Warranty- related questions only)