Provision ISR I1-390IPS36 User manual

(v4.0.2)

PROVISION-ISR
All “S” Series IP Cameras
I1-390IPS36
DI-390IPS36
I1-330IPS36
DI-330IPS36
User Manual
All rights reserved
Provision-ISR®

Notes on Safety
Please refer to the technical specs to choose the correct power supply. Do not use power
supply with higher/lower rating than specified.
Do not attempt to disassemble the camera; in order to prevent electric shock, do not
remove any screws or covers.
There are no user-serviceable parts inside. Please contact the nearest service center as
soon as possible if there is any technical failure.
Avoid incorrect operation, shock vibration or heavy weight pressing which can damage
to the camera.
Do not use corrosive detergent to clean the camera. If necessary, please use a soft dry
cloth to wipe dirt; for tough contamination, use neutral detergent. Any cleanser for high
grade furniture is applicable.
Avoid aiming the camera directly towards extremely bright objects such as the sun as it
may damage the image sensor.
Please follow the installation instructions of the camera
Do not operate the camera in case temperature, humidity or power supply are exceeding
the limited stipulations.
Keep away from any heat sources such as radiators, heat registers, stoves, etc.
Do not expose the product to the direct airflow of an air conditioner.
When this product is in use, the relevant contents of Microsoft, Apple and Google will be
involved in. The pictures and screenshots in this manual are only used to explain the usage
of our product. The ownerships of trademarks, logos and other intellectual properties
related to Microsoft, Apple and Google belong to the above-mentioned companies.
All pictures and examples used in the manual are for reference only.

Table of Contents
1Introduction ...................................................................................................................1
2IE Remote Access...........................................................................................................2
2.1 LAN..................................................................................................................2
2.1.1 Access through IP Manager Software .....................................................2
2.1.2 Directly Access through IE .....................................................................4
2.2 WAN.................................................................................................................6
3Remote Preview .............................................................................................................8
3.1 Remote Live-view Interface..............................................................................8
4Remote Live Surveillance..............................................................................................9
4.1 System Configuration .......................................................................................9
4.1.1 Basic Information....................................................................................9
4.1.2 Date & Time..........................................................................................10
4.1.3 Local Configuration..............................................................................10
4.2Image Configuration.......................................................................................10
4.2.1 Display Configuration...........................................................................10
4.2.2 Video Stream.........................................................................................12
4.2.3 OSD Configuration ...............................................................................13
4.2.4 Video Mask...........................................................................................13
4.2.5 ROI Configuration ................................................................................14
4.3 Alarm Configuration.......................................................................................15
4.3.1 Motion Detection ..................................................................................15
4.3.2 Alarm Server.........................................................................................17
4.4 Network Configuration...................................................................................17
4.4.1 TCP/IPv4...............................................................................................17
4.4.2 Port........................................................................................................18
4.4.3 Central Server (Auto Report Server).....................................................19
4.4.4 DDNS Configuration ............................................................................19
4.4.5 SNMP....................................................................................................20
4.4.6 RTSP.....................................................................................................21
4.4.7 UPNP ....................................................................................................22
4.4.8 Mail configuration.................................................................................22
4.4.9 FTP Setting ...........................................................................................23
4.5 Security Configuration....................................................................................23
4.5.1 User Configuration................................................................................23
4.5.2 Online Video User.................................................................................25
4.5.3 Block and Allow List ............................................................................25
4.6Maintenance....................................................................................................26
4.6.1 Backup & Restore.................................................................................26
4.6.2 Reboot Device.......................................................................................27
4.6.3 Upgrade.................................................................................................27
4.6.4 Log........................................................................................................27

IPC “S Series” User Manual
5Search ...........................................................................................................................28
Appendix................................................................................................................................29
Appendix 1: Q & A ...............................................................................................................29

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1Introduction
Main Camera Features:
ICR auto switch - true day/night
3D DNR
Digital WDR
ROI coding
Support Smart Phone/Tablet remote monitoring (Android and iOS platforms only)
Surveillance Application

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2IE Remote Access
You may connect the IPC via LAN or WAN. This manual will use IE browser (6.0) for example:
2.1 LAN
In LAN, there are two ways to access IPC:
1) access through IP Manager Software
2) Directly access through IE browser.
2.1.1 Access through IP Manager Software
Network connection:
①Make sure the PC and IPC are connected to the LAN and the IP Manager is installed in the
PC from the CD or from Provision-ISR’s website.
②Run the IP Manager on the designated PC:

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③Modify the IPC’s IPaddress. The default IPaddress of this camera is 192.168.226.201. Click
on the empty square to “tick” mark the desired IPC from the list (as seen in the below table).
Click on “Batch set net” and input the desired parameters to modify the IP address, subnet mask
and gateway of the camera and make sure the network address is in the same local network
segment as the computer. You can change the IP address of more than 1 camera in one go by
using the “batch set NET” action.
For example, the IP address of your computer is 192.168.1.4. So the IP address of the camera
shall be changed to 192.168.1.X. After modification, please input the password of the
administrator and click “Modify” button to modify the setting.

④Double click on the camera line and the IP manager will pop up the IE browser to
automatically connect to the IPC. For the first use –you will have to install the camera ActiveX
plugin. After downloading and installing the plugin, a login window will pop up as shown below.
The default login credentials are “admin” & “123456”.

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Input the username and password to log in. If you input the wrong password for the first time,
you shall wait for 10 seconds and then input the right password.

2.1.2 DirectlyAccess through IE
The default network settings are as shown below:
IP address: 192.168.226.201
Subnet Mask: 255.255.255.0
Gateway: 192.168.226.1
HTTP: 80
Data port: 9008
You may use the above default settings when you log in the camera for the first time. You may
directly connect the camera to the computer through network cable.
①Manually set the IP address of the PC. The network segment should be as the same as the
default settings of the IP camera (192.168.226.x). Open the network and sharing center. Click
“Local Area Connection” to pop up the following window.
The default username is “admin”; the default password is “123456”.

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Click on “Properties” and select internet protocol according to the actual situation (for example:
IPv4). Next, click “Properties” button to set the network of the PC.
②Open the IE browser, input the default address of the IPC and confirm. For the first use –
you will have to install the camera ActiveX plugin.
③After downloading and installing the plugin, a login window will pop up as shown below.
④Input the default username and password and then enter to view.

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2.2 WAN
Access through the router or virtual server
①Make sure the camera is properly connected via LAN and then log in the camera via LAN.
Go to ConfigNetwork Port menu and set the port values.
②Go to Config Network TCP/IPv4 menu to modify the IP address. (Can be done via IP
Manager tool as well)
③Go to the router’s management interface through IE browser to forward the IP address and
port of the camera in the “Virtual Server”.

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Router Setup
④Open the IE browser and input its WAN IP and http port to access. (For example:
192.168.1.201:81)
Access through PPPoE dial-up
Network connection
You may access the camera through PPPoE auto dial-up. The setting steps are as follow:
① Go to ConfigNetwork Port menu to set the port number.
②Go to Config Network TCP/IPv4PPPoE Config menu. Check “Enable” and input the
user name and password (Provided by your internet service provider).
③Go to Config Network DDNS menu. Before you configure the DDNS, please apply
for a domain name first. Please refer to the DDNS Configuration for detailed information.
④ Open the IE browser and input the domain name and http port to access.

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Access through static IP
Network connection
The setting steps are as follow:
①Go to ConfigNetwork ConfigPort menu to set the port values.
②Go to Config Network ConfigIP Address menu to set the IP address. (Can be done via
IP Manager Tool as well). Check “Use the following IP address” and then input the static IP
address and other parameters.
③Open the IE browser and input its WAN IP and http port to access.
3Remote Preview
3.1 Remote Live-view Interface
After you log in, you will see the following window.

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The following table shows the interface’s icon descriptions:
Icon
Description
Icon
Description
Motion alarm indicator
Start/stop live view
Original size
Snap
Appropriate size
Start/stop record
Auto
Digital zoom in
Full screen
Digital zoom out
When motion detection alarm is triggered, the motion icon will turn red.
In full screen mode, right click is used to exit.
4Remote Live Surveillance
4.1 System Configuration
The “System Configuration” holds three submenus: Basic Information, Date & Time and Local
Configuration.
4.1.1 Basic Information
Shows the IPC information including Hardware & Firmware versions and MAC address

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4.1.2 Date & Time
Go to ConfigSystemDate and Time.
You can select the time zone and DST as required.
Click “Date and Time” to set the time keeping mode out of 3 options:
1) Synchronize with NTP server –Time keeping by NTP.
2) Synchronize with computer time –the IPC will take the time from the computer
system time.
3) Set manually: Manually configure time and date.
4.1.3 Local Configuration
Go to ConfigSystemLocal Config. You can set the storage path of the captured pictures
and video records.
4.2 Image Configuration
Image Configuration includes five submenus: Display, Video/Audio, OSD, Video Mask and
ROI Config.
4.2.1 Display Configuration
Many parameters of the camera can be set in display configuration interface such as
brightness, contrast, Hue, saturation, WDR, DNR, Etc.

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Brightness: Set the brightness level.
Contrast: Set the color difference between the brightest and darkest parts.
Hue: Set the total color degree of the image.
Saturation: Set the degree of color purity. The purer the color is, the livelier the image is.
WDR: Wide dynamic range brightens the dark areas and darkens the bright areas in order to
provide a clear image without burnt pixels. When there are both very bright and very dark
areas simultaneously in the field of view, WDR balances the brightness level of the whole
image and provide clear images with details.
Sharpness: Set the sharpness levels of the image
Noise Reduction: Decrease the noise levels of the image. Increasing the value will increase the
noise reduction effect but it will reduce the image resolution.
White Balance: Adjust the color temperature according to the environment.
Frequency: Choose 50HZ or 60HZ.
Day/night Mode: Choose the operation mode as needed.
Sensitivity: Relates to the Day/Night mode and will set the sensitivity to light before changing
the work mode automacially.
Infrared-Mode: On –IR will be on. Off –IR will be off. Auto –The camera will decide of the
IR LED status
Image Mirror: Reverse the video image horizontally.
Image Flip: Turn the video image vertically.

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4.2.2 Video Stream
Click on ConfigImageVideo/Audio.
In this interface, you can set the resolution, frame rate, bitrate type and video quality.
Three video streams can be adjustable.
Resolution: The higher the resolution is, the bigger the image is.
Frame rate: The higher the frame rate is, the more fluent the video will. However, more storage
room and bandwidth will be required.
Bitrate type: Including CBR and VBR. CBR means that the video compression bitrate will
always be kept constant. This will not only facilitate better image quality but will also help to
calculate the capacity of the recording. VBR means that the compression bitrate can be
adjustable according to the change of the video resources. This will help to optimize the network
bandwidth.
Video Quality: If VBR is selected, you will need to choose image quality. The higher the image
quality you choose, the more bitrate will be required.
Bitrate: Please choose it according to the actual network situation. The higher the bitrate –
the better is the image quality (less compression)
I Frame interval: It is recommended to use the default value.
Video encoding profile: Baseline and main profile are available. Baseline profile is mainly
used in interactive application with low complexity and delay. Main profile is mainly used for
higher coding requirement.
Stream of snapping photos: Please set according to the requirement.
Video encode slice split: If enabled, you may get more fluency image even though using the
low-performance PC, but this may result in poorer image quality
Watermark: If selected, you can input the watermark theme. You may check the watermark
when playing back the local record in the search interface, lest the record files is tampered.

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4.2.3 OSD Configuration
Go to ConfigImageOSD:
You may set the time stamp, device name and free OSD here. After enabling the desired display
and entering the content, drag it on the live video to set their position. Press the “Save” button
to save the settings.
4.2.4 Video Mask
Go to ConfigImageVideo Mask. You can set 4 mask areas at most.
To set up video mask:
1. Open video mask settings.
2. Click “Draw Area” button and then drag the mouse to draw the video mask area.
3. Click “Save” button to save the settings.
4. Return to the live to see the following picture.

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Clear the video mask:
Go to video mask menu and then click “Clear” button to delete the current video mask area.
4.2.5 ROI Configuration
To set up ROI
1. Go to Video ConfigROI Config menu.
2. Check “Enable” and then click “Draw Area” button.
3. Drag the mouse to set the ROI area.
4. Set the level.
5. Click “Save” button to save the settings.
Now, you will see the selected ROI area is clearer than other areas especially in low bitrate
condition.

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4.3 Alarm Configuration
Alarm configuration includes two submenus: Motion Detection and Alarm Server.
4.3.1 Motion Detection
To set motion detection:
1. Go to ConfigAlarmMotion Detection to set motion detection alarm.
Mark “Enable Alarm” check box to activate motion based alarm. Choose alarm holding time
and set alarm trigger options.
Trigger Email: Email address needs to be set first in the Mail config interface. The triggered
snap pictures and event will be sent into those addresses.
Trigger FTP: The triggered snap pictures will be sent into FTP server address. Please refer to
FTP configuration chapter for more details.
2. Set motion detection area and sensitivity. Click “Area and Sensitivity” tab to see the
following sub-menu.