PSI Matrix PP 408 User manual

User ' sManual
High Speed Fanfold Printer
High Speed Fanfold Printer with Cutter

Acknowledgements
EPSON is a Trademark of Seiko Epson Corporation.
IBM is a Trademark of International Business Machines Corporation.
ProPrinter is a Trademark of International Business Machines Corporation.
A Publication of PSi
MatrixGmbH
Hommeswiese 116c
D –57258 Freudenberg
Federal Republic of Germany
August 2014
http:\\www.psi-matrix.eu
Great care has been taken to ensure that the information in this handbook is accurate and complete. However,
should any errors or omissions be discovered or should any user wish to make suggestions for improving this
handbook, please feel encouraged to send us the relevant details.
The contents of this manual are subject to change without notice. Copyright © by
PSi Matrix GmbH.
All rights strictly reserved. Reproduction or issue to third parties in any form is not permitted without written
authorization from the publisher.

I
Safety Regulations
The printers PP 407 (High Speed Fanfold Printer) and the
PP 408 (High Speed Fanfold Printer with Cutter) fulfils the safety regulations
according to EN 60950-1, UL 60950-1 and CAN/CSA 22.2/No. 60950-1 for
Information Technology Equipment.
The mains cable must be connected to a ground protected wall-socket. The
indicated voltage of the printer needs to agree with the local voltage.
The power plug must be easily accessible at any time so that it can be
disconnected immediately in case of danger or for maintenance purposes..
Comme le câble de secteur sert de dipositif d'arrêt-urgence, sa connexion à
l'imprimante doit être tout le temps accessible.
Before installing the printer, check the surrounding conditions in which the
printer will be placed (see next page, Operating Environment and chapter 1).
During a thunderstorm you should never attempt to connect or disconnect any
data transfer cables.
The power supply should only be opened and checked by authorized personnel.
Repairs and maintenance beyond the descriptions of chapter 3 Maintenance
may only be attempted by authorized personnel as well. Repairs done
inappropriately may cause damage and severe danger for the user.
There are warning symbols to draw the user's attention to possible injuries:
This symbol is visible when the top cover has been opened.
It indicates that the print head is extremely hot after long
periods of printing.
This symbol is located on the cover of the cutting device. It
cautions against touching the blade.

4
Safety Regulations
Electromagnetic Compatibility
We certify that the equipment at issue,
S Printer PP 407 (High Speed Fanfold Printer) and
S Printer PP 408 (High Speed Fanfold Printer with Cutter)
corresponds to the law regulations ruling electromagnetic compatibility of
appliances (2004/108/EC) and, therefore, fulfils the requirements for conformity
marking with the CE-sign.
To assure the compliance with the limiting values in according to the test
standards for interference (EN 55022, class B) and noise immunity (EN 55024),
shielded interface cables must be used.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the in-
struction manual, may cause interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, it can be determined by turning the equipment off and on.
The user is encouraged to try to correct the interference by one or more of the
following measures:
S Reorient or relocate the receiving antenna.
S Increase the separation between the equipment and receiver.
S Connect the equipment to an outlet on a circuit different from the circuit to
which the receiver is connected.
S Consult the dealer or an experienced radio/TV technician for help.
Shielded interface cables should be used with this unit to ensure compliance
with Class B limits.
Changes and modifications not explicitly allowed by the equipment's
manufacturer could void the user's authority to operate the equipment.
Changes et modifications pas expressément approuvés par le producteur
peuvent dévaluer l'autorité d'opérer l'équipement.

III
Safety Regulations
Operating Environment
Avoid installing the printer where it is exposed to moisture or heat (eg. direct sun
light).
S Temperature: + 10°C to + 35°C (+50°F to +95°F)
S Humidity: 20% to 80%
Slots and openings in the printer's housing are provided for ventilation. Always
ensure that these openings are not obstructed.
Also ensure that the cables at the rear of the printer do not interfere with the
output paper path.

5
Table of Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XI
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XI
Conventions used in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XIII
1. Getting Started .........................................................................................1-1
1.1 Unpacking the High Speed Fanfold Printer ...........................................1-1
1.1.1 A First Look to the High Speed Fanfold Printer ...............................1-2
1.2 Unpacking the High Speed Fanfold Printer with Cutter .........................1-3
1.2.1 A First Look at the High Speed Fanfold Printer with Cutter .............1-4
1.2.2 Mounting the Cutting Device ...........................................................1-5
1.3 Site Consideration ................................................................................1-6
1.4 Transport Lock ......................................................................................1-7
S Repacking Information ....................................................................1-7
1.5 Installing the Personality Module ..........................................................1-8
1.6 The Power Supply ................................................................................1-9
S Main Voltage .........................................................................................1-9
1.7 Power ON/OFF Switch .......................................................................1-10
1.8 Installing the Ribbon Cassette ............................................................1-11
1.8.1 Replacing the Ribbon Cassette .....................................................1-14
1.9 Inserting Fanfold Paper .......................................................................1-15
S Handling of the Tractor Cassettes ......................................................1-15
1.10 Selection of Operator Panel Language ...............................................1-17
1.11 Paper Source Selection ......................................................................1-18
1.12 Test Prints ..........................................................................................1-19
S PRINT TEST 1 ....................................................................................1-19
S PRINT TEST 2 ....................................................................................1-20
S To start a print test ..............................................................................1-21
1.13 Connection to a Computer ..................................................................1-22
S Parallel, Serial, or USB Interface ........................................................1-22

Safety Regulations
6
1.14 Emulation Selection ............................................................................1-23
2. Printer Operation.......................................................................................2-1
2.1 Control Panel..........................................................................................2-1
2.2 Function Keys.........................................................................................2-2
2.2.1 Short Description of Keys..................................................................2-2
S in the printer operation state READY or BUSY............................2-2
S in the printer operation state LOCAL ...........................................2-2
2.2.2 Detail Description of Keys in the printer operation
state READY or BUSY......................................................................2-3
S Quick Settings..............................................................................2-3
S Top Row Keys..............................................................................2-4
S Lower Row Keys..........................................................................2-4
2.2.3 Meaning of the Keys in the LOCAL Mode .........................................2-7
S Lower Row Keys..........................................................................2-7
2.3 Menu Mode............................................................................................2-8
2.3.1 To Activate the Menu........................................................................2-9
2.3.2 To Confirm Selection ......................................................................2-10
2.3.3 How to Save Settings .....................................................................2-11
2.3.4 Quick Settings ................................................................................2-12
3. Maintenance...............................................................................................3-1
S Preferred Materials.................................................................................3-1
3.1 Cleaning.................................................................................................3-1
3.2 Cleaning Procedure................................................................................3-3
3.3 User Replaceable Parts..........................................................................3-4
3.3.1 Replacement of the Print Head .........................................................3-4
S Print Head Removal..........................................................................3-4
S Print Head Installation.......................................................................3-5
3.3.2 Replacement of the Platen................................................................3-6
S Remove the Platen............................................................................3-6
S Install the Platen................................................................................3-7
4. Trouble Shooting and Diagnostics ..........................................................4-1
S How to Use this Section ........................................................................4-1

7
4.1 Power-related Problems ........................................................................4-2
4.2 Error Messages .....................................................................................4-2
4.2.1 Errors during Selftest ........................................................................4-2
4.2.2 Errors during Printing .......................................................................4-4
4.2.3 Technical Errors ...............................................................................4-6
4.3 No Printout ............................................................................................4-7
4.4 Operation-related Problems ...................................................................4-8
4.5 Print-related Problems ...........................................................................4-9
4.6 Paper Jam ...........................................................................................4-11
4.7 Ribbon or Carriage-related Problems ..................................................4-13
4.8 Print Test .............................................................................................4-13
4.9 Diagrams of Errors ..............................................................................4-14
4.9.1 Paper Jam TRF ..............................................................................4-14
4.9.2 No Printout / No Printing .................................................................4-15
4.9.3 Print Faint or of Poor Quality ..........................................................4-16
5. Technical Data ..........................................................................................5-1
S Label Processing ...................................................................................5-9

Table of Contents
VIII
A. Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
A.1 What is Configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
A.2 Standard Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . A-3
A.2.1 for the High Speed Fanfold Printer . . . . . . . . . . . . . . . . . . . . . . . A-3
A.2.2 for the High Speed Fanfold Printer with Cutter . . . . . . . . . . . . . A-4
A.3 Explanation of the Printout on the previous page . . . . . . . . . . . . . . . . A-5
A.4 Explanation of Individual Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Main Functions . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
S MACRO SELECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
S CHANGE MACRO . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
S INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
S SAVE . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
S PRINT OUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Main Function CHANGE MACRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
S FONT . ... . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
S PRINT QUALITY ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
S GRAPHICS QUALITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
S SUB/SUPER FONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
S PITCH ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
S LINE . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
S PAPER LENGTH . ... . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
S VERT.POS.ADJ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
S LEFT MARGIN . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
S RIGHT MARGIN ... . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
S TOP MARGIN ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
S BOTTOM MARGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
S PERFORATION SKIP ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
S PAPER SOURCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
S PAPER EXIT . ... . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
S STACK.CAPACITY ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
S BATCH CAPACITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . A-13
S EMULATION . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
S CHARACTER SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
S LINE MODE . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
S $$ COMMANDS ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15
S TEAR-OFF / CUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15

Table of Contents
IX
Main Function INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17
Sub-Function INTERFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17
S BUFFER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17
S WORD LENTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . A-17
S I/F TYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17
S BAUD RATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-18
S PARITY BIT . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-18
S PROTOCOL . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-18
Sub-Function ADJUSTMENT ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-19
S AGC POSITION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . A-19
S PLATEN GAP ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . A-20
S AGC ADJUST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . A-20
S PAPER-IN ADJUST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-20
S CUT. V-POS LO. / CUT. V-POS UP. . . . . . . . . . . . . . . . . . . . . . . . . . A-21
S UNI-DIRECT. CMD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . A-21
S TRACTOR FORM FEED MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-21
Special Menu Items under INSTALLATION . . . . . . . . . . . . . . . . . . . . A-22
S LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-22
S RESTORE SET UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-22
S RECALL FACTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-22
S MENU ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . A-22
S SELF TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-23
S HEX DUMP ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . A-23
S FIRMWARE VER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-23
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Menu-1

Table of Contents
10
Appendix B System Interface Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . B-1
1. Serial Interface RS 232 C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
2. Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . B-3
3. Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . B-4
4. USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . B-5
Appendix C Character Set Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Appendix D IBM ProPrinter 4207, 4208 XL 24 Quick Reference . . . . . . . . . D-1
Appendix E EPSON LQ 2550 / ESC/P2 Quick Reference . . . . . . . . . . . . . E-1 Appendix
F Barcode Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Appendix G Print Samples of Resident Fonts . . . . . . . . . . . . . . . . . . . . . . . G-1

XI
Preface
About this Manual
This manual is covering the two printers
–High Speed Fanfold Printer
–High Speed Fanfold Printer with Cutter
The operation and functionality are nearly the same. In most illustrations, the
High Speed Fanfold Printer with Cutter is used. In case there are differences
in the handling you will find the note:
S High Speed Fanfold Printer
or
S High Speed Fanfold Printer with Cutter
The Interface (Personality Module (PM)) is an integral part of the printer, and the
type of PM used, determines the functionality of the printer especially regarding
the user and system interface.
The manual is divided into the following chapters:
1. Getting Started
This chapter covers the unpacking and setting-up of the printer and the
installation of the PM (Personality Module) and ribbon cassettes. By the end
of this chapter the printer should be fully functional and tested in its primary
form. It is not yet connected to the host computer system and no options are
mounted.
2. Operating the Printer
This chapter discusses in detail the operation of the operator panel, all menu
functions, and the general operation of the menu.

Preface
12
3. Maintenance
Shows how to clean the printer and how to replace the platen and the print
head.
4. Trouble Shooting and Diagnostics
Suggests how to identify and correct simple problems.
5. Technical Data
All technical details or data about the printer can be found here.
Appendix
A. Configuring the Printer
This chapter explains how to configure the printer so that it can communicate
with the corresponding system environment. Then this chapter thoroughly
describes the printer's operating controls. In the last part you will find
explanations of individual menu items. At the end of this chapter you will find
the Menu tree.
B. Interface Description
This chapter gives hints about possibilities to connect the printer to the
various computer systems and explains particularities depending on the
version of the operating system. Additionally, cable connection is illustrated.
C. Character Set Table
All printer supported character sets are listed in this chapter.
D. Control Codes
Quick reference for IBM ProPrinter and IBM ProPrinter AGM (4207, 4208 XL
24) Emulation.
E. Control Codes
Quick reference for EPSOM LQ 2550 / ESC/P2 Emulation.
F. Control Codes
Quick reference for Bar code programming.
G. Print Samples of Resident Fonts

14
Preface
Conventions Used in this Guide
The following conventions are used:
Bold Headlines and important information.
Note: Contains special advice to facilitate handling.
Caution: Contains important information to prevent damage
of the equipment.
[ENTER] Key functions are always depicted in brackets or
you will find the symbol of the key e.g .
Abbreviations and Acronyms
AGC
Automatic Gap Control
EE
Eastern European
LCD
Liquid Crystal Display
LED
Light Emitting Diode
LQ
Letter Quality
MACRO
User defined group (1 bis 4) of stored parameter
NLQ
Near Letter Quality
PM
Interface (Personality Module)

1-1
1. Getting Started
1.1 Unpacking the High Speed Fanfold Printer
Check each item against the check list detailed below. Contact your reseller
immediately if any item is missing or damaged.
The printer package should contain the following parts:
S
24-Needle Printer (1)
–
Ribbon Cassette (2)
S
Power Cord (3)
–
Quick Reference Guide (4)
S
Personality Module (PM) (5)
–
CD-ROM (6)
An interface module (5), also called “Personality Module” or briefly “PM”, is in a
separate packing.
Note: Do not connect to the mains until the main's voltage setting has been
checked (see 1.6 The Power Supply), the transport lock has been
removed (see paragraph 1.4 Transport Lock), and the PM is installed
(see 1.5 Installing the Personality Module). The printer drivers for
Windows® are available on the enclosed CD-ROM.

Getting Started
1.1.1 A First Look at the High Speed Fanfold Printer
Before installing the printer, spend some time familiarizing yourself with the
printer.
S Top Cover (1) –Power Cord Socket (6)
S Ribbon Cassette (2) –Control Panel (7)
S Printer (3) –PM serial, parallel, USB (8)
S Tractor Cassettes (4) –Tear Off Edge (9)
S Power Switch (5) –Cable Clip (10)
1-2

Getting Started
1-3
1.2 Unpacking the High Speed Fanfold Printer with Cutter
Check each item against the check list detailed below. Contact your reseller
immediately if any item is missing or damaged.
The printer package should contain the following parts:
S 24-Needle Printer (1) –Ribbon Cassette (2)
S Top Cover (2) (separate packing - see Packing Note)
S Cutting Device (3) (separate packing - see Packing Note)
S Power Cord (4) –Ribbon Cassette (5)
S CD-ROM (6) –Personality Module (PM) (7)
S Quick Reference Guide (8)
An interface module (5), also called “Personality Module” or briefly “PM”, is in a
separate packing.
Note: Do not connect to the mains until the main's voltage setting has been
checked (see 1.6 The Power Supply), the transport lock has been
removed (see paragraph 1.4 Transport Lock), and the PM is installed (see
1.5 Installing the Personality Module). The printer drivers for Windows®
are available on the enclosed CD-ROM.

Getting Started
1-4
1.2.1 A First Look at the High Speed Fanfold Printer with Cutter
Before installing the printer, spend some time familiarizing yourself with the
printer.
S Top Cover (1) –Control Panel (7)
S Cutting Device (2) –PM serial, parallel, USB (8)
S Printer (3) –Paper output / Tear Off Edge (9)
S Ribbon Cassette (4) –Cable Clip (10)
S Tractor Cassettes (5) –Power Cord Socket (11)
S Power Switch (6) –Cutter Connector (12)