pulsair Stelpro 360 comfort User manual

INSRWF0314
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This unit
complies with
the CSA
standards
USER’S gUidE
RWF SERiES
WALL FAN HEATER
REPLACEMENT COMPONENT LIST INCLUDED
For further information or to consult this guide online, please visit our website at www.stelpro.com
Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them handy for future refer-
ence. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further responsibility for this product.
, according to the 
effective in your region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries and potentially fatal electric shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be .
Switch off the power at the circuit breaker/fuse before installing, repairing and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative).


It corresponds to

required capacity to heat a room. If needed, refer to a specialist who will be able to calculate these heat losses and optimize the required capacity or consult
the “Online heating calculation” section of the Stelpro Design Web site (residential buildings). To heat a large room and increase your comfort, it is recom-
mended to install several units instead of one. For example, 2 X 1000 W rather than 1 X 2000 W.
WaRning
HISTORIQUE DES RÉVISIONS | REVISIONS HISTORY
REV. DATE DESCRIPTION MODIFIÉ PAR | MODIFIED BY:
MATÉRIEL | MATERIAL :
1 / 1
# PIÈCE | PART # :
RWF
FEUILLE | SHEET :
A
X:\01_PRODUITS\FAMILLES\RWF\DOCUMENTATION\RWF_ISO.dft
TROISIÈME ANGLE DE
PROJECTION
THIRD ANGLE PROJECTION
FORMAT | SIZE :
DESCRIPTION :
AÉROCONVECTEUR MURAL
EMPLACEMENT:
TOLÉRANCES SI NON-SPÉCIFIÉES | TOLERANCES IF NOT SPECIFIED
ANGULAIRE | ANGULAR:
±.03"
±.015"
.XX
.XXX
=
=
[ ±.76mm ]
[ ±.38mm ]
±1°
±0.5°
XX°
XX.X°
=
=
lboujida
2005-12-01
2013-09-24 / bcloutier
LINÉAIRE | LINEAR:
CRÉÉ LE | CREATED ON :
CRÉÉ PAR | CREATED BY :
MIS À JOUR | UPDATED :
L'INFORMATION CONTENUE DANS CE
DOCUMENT EST LA pROpRIÉTÉ DE
STELpRODESIGN. EN AUCUN CAS,
L'INFORMATION NE pEUT ÊTRE
UTILISÉE, SAUF SOUS AUTORISATION
ÉCRITE DE STELpRO DESIGN.
THE INFORMATION IN THIS DOCUMENT
IS THEpROpERTY OF STELpRO DESIGN.
IN ANY CASE, THE INFORMATION CAN'T
BE USED,EXCEpT BY THEWRITTEN
CONSENT OF STELpRO DESIGN.

2INSRWF0314
aVERTiSSEMEnT

Do not install the unit where objects or pieces of furniture could be heat damaged.
 indicated in the installation section.

This unit must not come into contact with a water source and must be protected from splashes (e.g. a wet mop). Do not use it if any part has been immersed.
Moreover, do not turn it on or off when standing in water or if your hands are wet.
When mounting the unit, make sure that the anchorage used can support the total weight of the unit with the mounting brackets.
When cutting or drilling into a wall, do not damage electrical wiring and other hidden utilities.
Do not install this product on walls made of synthetic material such as, but not limited to, carpet and wallpaper.

Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be careful and responsible when using it. To avoid burns, do not
let bare skin touch hot surfaces. Let the unit cool down for a few minutes before handling it (it stays warm for some time after shut-down).

do not come into contact with the unit and keep them at least 
materials are more heat-sensitive than others, so make sure those near the unit can withstand heat.
Do not install on a wall behind a door.




products. Store it in a dry place.
Some areas are dustier than others. Thus, it is the user’s responsibility to evaluate if the unit must be cleaned based on the amount of dirt accumulated on

accordance with these instructions.
The thermal protection activation indicates that the unit has been subjected to abnormal operating conditions. If the thermal protection remains activated or

damaged. (Refer to the limited warranty).

Make sure that all the electrical connections are secure and have been made properly. Pull each wire to ensure it is not loose in the connector or the terminal

If an option must be added, make sure it has been approved by Stelpro. This way, it will ensure that it has been tested in accordance with our safety rules and
that an appropriate installation has been planned into the unit.
SPECIFICATIONS

MODEL RWF
VOLTS 120, 208, 240, 277, 347 V
 500 TO 2000 W
 6 LB/2.7 KG
 3 3/16”/80 MM
 8 11/16”/220 MM
 17 1/8”/435 MM

instances, the instruction manual may not entirely match all the functions of the actual product. Therefore, the actual product and packaging, as well as the name
and illustration, may differ from the manual.
WaRning

3INSRWF0314
INSTALLATION OF THE BACK BOX IN A NEW BUILDING



2. Disassemble the fan deck from the back box by removing 4 screws.
3. Position the back box on the appropriate stud or joist location and secure it using two nails or screws.
4. Remove one knockout in the back box to allow for the entry of the power supply cable.
5. Bring the power supply cable to the back box. Install a cable clamp and route the cable into the back box, leaving at least 6” (152mm) of cable
inside the back box for connection to the unit’s lead wires.
6. Put back the fan deck (4 screws).

INSTALLATION
TECHNICAL DRAWINGS
* To facilitate installation with a surface cabinet, secure the heater to the wall, then place the cabinet and the grill together. Place the top screw in line
with the mounting hole. Lastly, install the second screw.


SIDE
FRONT
TOP
8 11/16"
220mm
17 1/8"
435mm
6 3/8"
163mm
14 9/16"
370mm
1 5/16"
34mm
3/4"
19mm
2 3/8"
60mm
2 7/8"
72mm
2 11/16"
68mm
3/4"
20mm
8"
203mm
8"
203mm
O7/8"
22mm
KO
O7/8"
22mm
KO
3 3/16"
80mm
13/16"
21mm

4INSRWF0314
            


Use a soft rag for dusting. When cleaning, use only a damp rag and
non-abrasive dish soap. Do not use abrasive or chemical cleaners
  
dusty location, use a vacuum brush to remove dust and other foreign
objects from the grilles. Note that cigarette smoke could yellow the
discharge grille and that the best way to prevent this problem is to
clean the unit regularly.




MAINTENANCE
 
The unit does not work  Defective thermostat or wrong thermostat setting
 Open circuit breaker or fuse
 
 Faulty connections
The unit runs continuously  Defective thermostat or wrong thermostat setting
 
The enclosure is extremely hot  Defective thermal protection
 Blocked air vents
 Defective motor
The unit cycles under control of the thermal protection (overheat in-
dicator)
 Blocked air vents
 Defective motor
Overheating  Defective thermostat or wrong thermostat setting
 Defective motor
The breaker trips when the heater is turned on  Faulty connections
 Voltage higher than indicated on the nameplate
Elements are on, but the motor does not work  Defective motor
The desired room temperature cannot be reached  One or more defective elements
 Defective thermostat or wrong thermostat setting
 Voltage lower than indicated on the nameplate
 
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our customer service (see the
“Limited warranty” section to obtain the phone numbers).
TROUBLESHOOTING

5INSRWF0314
  
1 BOUT-009 
1 BOUT-010 
1 BOUT-011 
2 SB-005 
3 ELF-RWF001 ELEMENT (KIT) 500W-120V/1500W-
208V/2000W-240V
3 ELF-RWF002 ELEMENT (KIT) 0750 W-240 V
3 ELF-RWF003 ELEMENT (KIT) 0500 W-240 V
3 ELF-RWF004 ELEMENT (KIT) 1000 W-120 V
3 ELF-RWF005 ELEMENT (KIT) 500/1000 W-240 V
3 ELF-RWF006 ELEMENT (KIT) 1250 W-240 V
3 ELF-RWF007 ELEMENT (KIT) 1000 W-240 V
3 ELF-RWF007 ELEMENT (KIT) 750 W-208 V
3 ELF-RWF008 ELEMENT (KIT) 1500 W-240 V
3 ELF-RWF009 ELEMENT (KIT) 1500 W-120 V
3 ELF-RWF010 ELEMENT (KIT) 2000 W-208 V
3 ELF-RWF014 ELEMENT (KIT) 500 W-347 V
3 ELF-RWF015 ELEMENT (KIT) 750 W-347 V
3 ELF-RWF016 ELEMENT (KIT) 1000 W-347 V
3 ELF-RWF017 ELEMENT (KIT) 1250 W-347 V
3 ELF-RWF018 ELEMENT (KIT) 1500 W-347 V
3 ELF-RWF019 ELEMENT (KIT) 2000 W-347 V
3 ELF-RWF020 ELEMENT (KIT) 750/1500 W-240 V
3 ELF-RWF021 ELEMENT (KIT) 1000/2000 W-240 V
3 ELF-RWF022 ELEMENT (KIT) 500 W-277 V
3 ELF-RWF023 ELEMENT (KIT) 750 W-277 V
3 ELF-RWF024 ELEMENT (KIT) 1000 W-277 V
3 ELF-RWF025 ELEMENT (KIT) 1250 W-277 V
3 ELF-RWF026 ELEMENT (KIT) 1500 W-277 V
3 ELF-RWF027 ELEMENT (KIT) 2000 W-277 V
3 ELF-RWF028 ELEMENT (KIT) 500/1000 W-120 V
3 ELF-RWF029 ELEMENT (KIT) 750/1500 W-120 V
3 ELF-RWF030 ELEMENT (KIT) 500/1000 W-208 V
3 ELF-RWF031 ELEMENT (KIT) 750/1500 W-208 V
3 ELF-RWF032 ELEMENT (KIT) 1000/2000 W-208 V
3 ELF-RWF033 ELEMENT (KIT) 1250 W-120 V
3 ELF-RWF034 ELEMENT (KIT)750 W-120 V
  
3 ELF-RWF035 ELEMENT (KIT)1000 W-208 V
3 ELF-RWF036 ELEMENT (KIT)500 W-208 V
3 ELF-RWF037 ELEMENT (KIT)1250 W-208 V
4 M-RWF13Z* GRILL
5 
6 MO-001 MOTOR 1250-2000 W (208/240 V)
6 MO-002 MOTOR 500-1000 W-240 V
6 MO-010 MOTOR 500-1000 W 120 V
6 MO-011 MOTOR 1250-2000 W 208 V
6 MO-012 MOTOR 1250-2000 W-120 V
7 PROT-006 
7 PROT-005 
8 ST-017 
8 ST-013 
9 

REPLACEMENT COMPONENT LIST
3
4
1
2
37698

6INSRWF0314
STELpRO DESIGN INC. | Saint-Bruno-de-Montarville | Québec | J3V 6L7
This limited warranty is offered by Stelpro Design Inc. (“Stelpro”) and applies to the following product made by Stelpro: model RWF. 
, Stelpro warrants its products and their components against
defects in workmanship and/or materials for the following periods from the date of purchase:  . This warranty applies only to the original
purchaser; it is non-transferable and cannot be extended.

If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1) your
installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a  and
provide the . Stelpro reserves the right to examine or to ask one of its representatives to
examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the entire unit, refund its purchase price
or repair a defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and carried out
by persons authorized by Stelpro.

 (electricians and distributors - French),  (electricians and distributors - English), or 
(consumers). The authorization number must be clearly written on the parcel or it will be refused.

This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly disclaims

Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever,
whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions
relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or personal injury damages,
            
services, shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages. Stelpro

This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack
of maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit was designed; 3) a natural
disaster or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage,

negligence of the user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price, 
replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty
period. This warranty will be considered null and void and Stelpro will have the right to refuse any claims if  without

corrosion or discoloration caused by excessive heat, chemical cleaning products and abrasive agents. It does not cover any damage that occurred
during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations

may have other rights which vary from state to state or from province to province.
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY