1.1 Warranty
ONE YEAR MANUFACTURER WARRANTY: PurePressure, LLC warrants this product to be free from defects in workmanship and materials, under normal use and
conditions, for a period of one (1) year from the final invoice date. This limited warranty applies only to the original purchaser of these products. In the event of a limited
warranty claim, proof of purchase will be required - save sales receipt. Warranty applies for original purchaser only.
Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair defects in
components/workmanship or to furnish a refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return
postage, and insurance which will be incurred by the customer). Such repair/replacement is subject to verification of the defect or malfunction and proof of
purchase as confirmed by showing the model number on original dated sales receipt.
WARRANTY LIMITATIONS This warranty does not include:
a. Any condition resulting from other than ordinary wear or any use for which the product was not intended. This includes pressing items other than soft plant
materials.
b. Any condition resulting from incorrect or inadequate maintenance or care. This includes using compressed air with a high moisture content.
c. Damage resulting from misuse, abuse, negligence, accidents or shipping damage.
d. Normal wear and tear.
e. Damages incurred during transportation.
f. Damages incurred during maintenance.
g. Any used, previously displayed items.
CLAIM PROCEDURES:
a. Claims for defective merchandise must be made within ONE year from invoice date. Claims for missing parts must be made within 30 calendar days after
the merchandise is received.
b. Any claim for defective merchandise returns must be packed in original packaging.
c. We reserve the right to specify that items be returned to the original warehouse for inspection or be inspected by our representative in the field.
d. Pictures are required to claim defective merchandise, along with a copy of the original invoice.
e. If the claim is justified, the item(s) or part(s) will be repaired or replaced or a credit will be issued. It is our policy to replace parts whenever possible
NOTE: NEEDS TO BE
UPDATED
