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20
VIP-NET-0424-1G QUICK START GUIDE
VERSION 1.1
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WARRANTY)&)CUSTOMER)SERVICE)
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PureLink™!Three!(3)!Year!Limited!Warranty!
For!PureStream™!Branded!Products!Only! ! !
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Dtrovision,! LLC.! (hereinafter! “PureLink”)!warrants! its! PureStream™! branded! products! (hereinafter! “Product”)! purchased! directly!from!
PureLink!or!Dealer!shall!be!free!from!defects!in!workmanship!and!materials,!under!normal!use!and!service,!for!a!period!of!three!(3)!years!
on!parts!and!three!(3)!years!on!labor.!Any!repaired!or!replaced!equipment!related!to!Product!shall!be!covered!only!under!the!remaining!
portion!of!the!warranty.!This!warranty!has!no!relationship!to!and!exists!independently!of!any!warranty!offered!by!Dealer.!This!warranty!is!
a!limited!warranty!and!gives!you!specific!legal!rights.!You!may!also!have!other!rights!which!vary!from!state!to!state.!
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TERMS!&!CONDITIONS!
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PureLink!shall!repair!or!replace!the!Product!if!it!develops!a!material!fault!during!the!period!of!warranty,!on!condition!that!i)!the!Product!
has! only! been! subject! to! normal! use! in! a! domestic!or! commercial! environment! in! a! manner! consistent! with! its! specification! and!
functionality,!ii)!the!Product!has!been!cared!for!reasonably!and!only!subjected!to!reasonable!wear!and!tear,!iii)!the!defect!has!not!been!
caused!by!willful!or!negligent!abuse!or!neglect,!or!any!accident!or!improper!installation!procedure,!iv)!the!serial!number!of!the!Product!
has!not!been!altered!or!removed.!!
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This!warranty!only!applies!to!the!original!purchaser,!and!shall!be!the!exclusive!remedy!to!the!original!purchaser.!PureLink!shall!not!be!
liable!for!any!damages!whatsoever!caused!by!Product!or!the!failure!of!Product!to!perform,!including!incidental!or!consequential!damages.!
PureLink!shall!not!be!liable!for!any!claim!made!by!a!third!party!or!made!by!the!purchaser!for!a!third!party.!!
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Except!as!expressly!set!forth!in!this!warranty,!PureLink!makes!no!other!warranties,!expressed!or!implied,!including!any!implied!warranties!
of!merchantability!and!fitness!for!a!particular!purpose.!PureLink!expressly!disclaims!all!warranties!not!satisfied!in!this!limited!warranty.!
Any!implied!warranties!that!may!be!imposed!by!law!are!limited!to!the!terms!of!this!limited!warranty.!This!warranty!statement!supersedes!
all!previous!warranties.!
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WARRANTY!RETURNS/REPAIRS/EXCHANGES!
No! merchandise! may! be! returned! without! prior! authorization! from! PureLink,! and! a! Return! Materials! Authorization! (RMA)! number.!
Failure!to!comply!with!these!conditions!will!result!in!rejection!of!the!returned!merchandise.!!
Any!warranty!service!on!Products!must!be!arranged!through!Dealer.!Authorized!returns!must!be!shipped!freight!prepaid!and!fully!insured!
to!PureLink,!Ramsey,!NJ!USA,!with!the!RMA!number!clearly!marked!on!the!outside!of!all!shipping!boxes!and!containers.!PureLink!reserves!
the! right! at! its! sole! discretion! to!refuse! any! shipments! arriving! freight! collect! or! without! an! RMA!number.! Any! authorized! returned!
merchandise!must!be!accompanied!by!a!note! describing!the! reason!for! return,!along!with!contact!information!including!name,!phone!
number,!return!mailing!and!shipping!addresses,!e-mail!address,!and!RMA!number.!!
On!any!products!returned!and!accepted!with!an!RMA!number,!return!freight!charges!following!repair!of!items!under!warranty!shall!be!
paid!by!PureLink,!shipping!by!the!standard!ground!carrier!of!its!choice.!
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