pyrexx PX-iP User manual

PX-iP GatewayOperating Manual

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Operating Manual: PX-iP - Gateway
EN
The original version of this instruction has
been prepared in German in accordance
with DIN EN 82079-1.
Content
1 Notes on the operating manual 3
2 Safety instructions 9
3 Overview 14
4 Commissioning and setting up 16
5 Reset 25
6 Installation variants 26
7 Notication 32
8 Troubleshooting 36
9 Maintenance 48
10 Decommissioning 49
11 Accessories, spare parts
and service 49
12 Glossary 50
13 Technicalspecications 51
14 Alarm and alert tones 53

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Operating Manual: PX-iP - Gateway
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1 Notes on the
operating manual
We are glad that you have chosen our product
and we would like to thank you for your trust!
This operating manual contains infor-
mation and instructions for safe installa-
tion, commissioning, setup and mainte-
nance, as well as proper operation of the
PX-iP gateway.
The operating manual is intended to increase
the reliability and life cycle, and to help avoid
hazards and downtime, or a loss of warranty
claims. It is absolutely necessary that the oper-
ating manual is read and understood.
For a better readability, the PX-iP gateway is
hereinafter referred to as "gateway" or "device"
and the smoke alarm device with radio link is
referred to as "smoke alarm device".
1.1 Validity of this operating manual
The operating manual only applies for
the gateway .
1.2 Applicable documents
The gateway is used in combination with
the manufacturer's smoke alarm devices
with radio link (e.g., PX-1C). In addition to
this operating manual, also observe:
•The quick reference guide
provided with the device
•The operating manual for
the smoke alarm device
•FAQ for the web app under
the menu item "Help/FAQ"
•New features of the web app under
the menu item "Help/Features"
The operating manual of the PX-iP gate-
way is not provided in printed form with
the device. The current version of this
manual is available at:
pyrexx.com/de/support/downloads
fPrint out the operating manual in
colour if possible.

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Operating Manual: PX-iP - Gateway
fIf you have any questions regarding
the product or need help with the in-
stallation, please contact our product
support via [phone].
You can reach our product support
at the normal business times from
Monday till Friday.
1.3 Name plate and identication
The name plate of the gateway can be
found on the underside of the device.
Fig. 1 Name plate (sample, information
can deviate)
1.4 CE conformity
Pyrexx Technologies GmbH declares that
the PX-iP gateway is compliant with the
fundamental requirements and other rele -
vant provisions of the following directives:
•Low Voltage Directive 2014/35/EU
•EMC Directive 2014/30/EU
•R&TTE Directive 2014/53/EU
•Environmentally compatible design for
energy-related products 2009/125/EC
•Waste Electrical and Electronic Equip-
ment Directive (disposal) 2012/19/EU
•Restriction on the use of certain
hazardous substances in electrical
and electronic equipment 2011/65/EU
in accordance with:
•EN 301 489-1 V1.9.2
•EN 55022
•EN 300 220 V2.4.1
(receiver category: 2)

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The CE Declaration of Conformity is
available from the manufacturer under
the following reference number: k_76680
1.5 Symbols used
Various markings and symbols are used in
the text in the operating manual.
These are explained below.
Warning symbol in warning labels
Additional information and guidelines
(1) Numbered action steps
fSymbol for an instruction or a
required action
5Result of an action
4Problem associated with an action
•Symbol for a list
Light signal of the signal LED
Length of the signal tone or interval
Volume of a signal tone
Back
Edit
Delete
Main menu

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Operating Manual: PX-iP - Gateway
1.6 Copyright
All rights are reserved, particularly the
rights of duplication, distribution and
translation. No part of this operating
manual may be reproduced in any form,
or processed, duplicated, or disseminated
using electronic systems without written
permission of Pyrexx Technologies GmbH.
1.7 Limited warranty
When used and serviced as intended,
Pyrexx Technologies GmbH warrants a
defect-free device only for the original pur-
chaser of this product that was purchased
either from PyrexxTechnologies GmbH di-
rectly, or through an authorized reseller, for a
period of 2 years from the date of purchase.
The limited warranty is not transferable and
does not apply to buyers who have pur-
chased the device from a reseller who is not
authorized by Pyrexx Technologies GmbH.
This also applies for online auctions, but is
not limited thereto. Rights arising from stat-
utory regulations remain unaffected by the
limited warranty.
fPlease keep your receipt as proof
that the device has been purchased
from Pyrexx Technologies GmbH or
from an authorized dealer, and as a
proof of purchase date.
This receipt is mandatory for any warranty
claims!The limited warranty will be grant-
ed only if the device is used in accordance
with the operating manual. The limited
warranty does not cover claims resulting
from accidents, misuse, application errors,
negligence, or the warranty exclusion cri-
teria described below.
1.8 Warranty exclusion criteria
Physical/mechanical damage
If the device has been damaged, e.g., the
housing has been broken or the device
has been opened, any warranty claim
shall be forfeited.The same shall apply to
subjecting the device to any form of force,
which does not cause physical damage to
the device, but does cause damage inside
the housing (e.g., the electronics).

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Contamination
If the device is externally and/or internal-
ly contaminated by adhering substances
(excessively contaminated), any warranty
claim shall be forfeited. Paint and similar
substances on the surface of the device
and within the housing of the device shall
be considered as contamination.
Moisture damage/corrosion
If the device, and in particular its electron-
ics, are damaged by moisture of any kind,
any warranty claim shall be forfeited.Thus
moistureisnotonlytheexposuretouid,
but also regular, above-average exposure
of the device to humidity (> 70 %). Liquids
and high humidity can damage the elec-
tronics of the device by causing corrosion.
Thermal damage
If the device has been exposed temporari-
ly or continuously to a temperature below
0 °C or above 70 °C, any warranty claim
shall be forfeited.
Excessive rechargeable battery load
The device's rechargeable battery is used
for emergency power supply (e.g., during
a power failure) and it can be recharged a
limited number of times. Excessive device
operation via this rechargeable battery
and premature consumption of the limit-
ed number of charge cycles can cause any
warranty claim to be forfeited.
Observe with the following before sub-
mitting a warranty claim:
fCheck if at least one of the
aforementioned warranty exclusion
reasons is present.
fBear in mind also that there are
sufcienttechnicalcapabilitiesto
determine, when submitting a
warranty claim, whether the device
has really been used as intended,
and therefore if the warranty claim is
justiedorunjustied.

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Operating Manual: PX-iP - Gateway
Pyrexx Technologies GmbH expressly re-
serves the right to charge a person who
makes a warranty claim although at least
one of the aforementioned warranty ex-
clusion reasons is present, for the costs
associated with the necessary technical
examination of the facts.
1.9 Disclaimer
Except for the limited warranty described
herein, Pyrexx Technologies GmbH as-
sumes no additional explicit or implicit
liability under the applicable statutory pro-
visions.This shall also extend to any liability
in relation to tradability and/or suitability
for a particular purpose under any implied
liability which nevertheless exists under
the law; the after-sales services shall be
limited to the duration of this warranty.
1.10 Limitation of liability
Your rights are limited to the repair or
replacement of this device as shipped.
Pyrexx Technologies GmbH shall accept
no liability for any special, incidental or
consequential damages, including, but not
limited to, resulting loss of revenue, loss of
prots,restrictionsoftheuseofsoftware/
hardware, loss or recovery of data, cost of
substitute equipment, downtime, damage
to property and claims by third parties as
a result of contractual, statutory or tort
recovery claims arising out of warranty,
regardless of any other warranty, limited
or implied by the law, or in the event that
the limited warranty shall not apply, the
liability of Pyrexx Technologies GmbH
shall be limited to the purchase price of
the device .

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2 Safety instructions
2.2 Intended use
The gateway is designed for the follow-
ing purposes:
•Communication with the
manufacturer's smoke alarm
devices (e.g., PX-1C) and relaying
information (e.g., smoke alarm)
to the user via the Internet
•Use for smoke alarm devices in
private households and small,
commercially used areas with
typically occurring frequency
of smoke alarms
Note the following when using the
gateway:
fOnly use the device with the power
unit and power cable provided
fUse the device only as intended
and in a technically perfect condition
2.1 Representation and display of
warning labels
The warning labels are action-oriented;
they are structured and graded as follows:
CAUTION
Type and source of the risk!
Explanation about the type and source.
fMeasures to avert the risk.
CAUTION
Potential minor injuries, material or
environmental damage.

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2.3 Unintended use
The device must not be used for the
following purposes:
•Communication with smoke alarm
devices from another manufacturer
•Firealarmsystemasspecied
in EN 54 and DIN 14675
•Testing of the alarm function by
intentionally triggering alarms in
excess of the afore-mentioned
frequencies. If there are more
than 3 smoke alarms per year,
thiscanblockthenotication
function of the gateway
•Monitoring rooms with
foreseeable regular/frequently
occurring smoke development
•Any use that is not expressly
described as permitted in
this operating manual
Exceptions to the above require a writ-
ten agreement with the manufacturer.
2.4 General safety information
The general safety information describes
all measures to ensure safety thematically
and applies at all times.
General information
Neither the gateway nor the smoke alarm
devices connected to it directly transmit
analarmtoanofcialentitythatcanpro-
videhelp(rebrigade).Thegatewayis
subject to strict quality controls during
production. In addition, a function test is
performed before delivery. Nevertheless,
unexpected malfunctions can occur. The
manufacturer is not responsible for timely
forwarding of an alarm and accordingly
accepts no liability if an alarm is not or
forwarded or not promptly forwarded
to the user (e.g., failure of the Internet
connection).

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Data security
The device can communicate with smoke
alarm devices and report information
(e.g., smoke alarm) to the user via the
Internet. Relative to data security, the
manufacturer warrants the following:
•Your gateway sends data via the
Internet with strong encryption
and an individual key
•Personal data is treated with strict
condentialitybyPyrexxDataGmbH
•All information concerning residen-
tial addresses, as well as positions
of smoke alarm devices, is optional
•Forwarding of alarms to systems of
third party providers is only possible
if you make these settings yourself
•The web app does not process
any data concerning the position
of your smartphone, the gateway
or the smoke alarm device
•On request, Pyrexx product support
will delete your data from its IT system
Replacing the rechargeable battery
Under some circumstances you must re-
place the rechargeable battery, e.g., if the
provided rechargeable battery is defective
or if the charge cycles have been used up.
CAUTION
Danger of explosion if the recharge-
able battery is not replaced properly!
The battery can explode or ignite
due to improper replacement of the
rechargeable battery.This can result in
chemical burns and other burn injuries.
fOnly use the type of rechargeable
battery recommended by the
manufacturer (see chapter 13
“Technicalspecications”on
page 51)
fObserve the instructions "Re-
placing the rechargeable battery"
in the FAQ

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Operating Manual: PX-iP - Gateway
External inuences
Externalinuencescancausemalfunctions
and damage to the device as well as the
rechargeable battery.
Protect the device from:
•Moisture
•Cold
•Direct sunlight and excessive heat
(damage to the rechargeable battery)
•Dustandnedust
•Spiders and insect infestation
•Grease
•Nicotine and paint fumes
•Paintnishes(e.g.,wallpaint)
•Adhesives
•Contamination of any kind
Immersion in water
Immersion in water can damage the
device.
fDo not immerse the device in water
Opening the device
The device is a closed system. Any tam-
pering with the device, in addition to the
loss of the limited warranty and statutory
warranties, also means that the device
cannot and must not be used as intended.
fDo not open the device
Exception:
fSee chapter “Replacing the re-
chargeablebattery”onpage11

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Sensitive components
The device consists of sensitive
components.
fDo not throw the device
fDo not let the device fall
fD o not exert any pressure on the
device

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Operating Manual: PX-iP - Gateway
3 Overview
Basic functions
The basic functions of the device are:
•Sending warnings (e.g., smoke alarm)
of the connected smoke alarm
devices to the user via SMS or email
•Read-out and analysis of measured data
of the connected smoke alarm devices
Notication
Intheeventofarealarm,thegatewaycan
relayanoticationviaSMSoremail.
As an option, you can order the call-on-
alarm function in addition.
In the web app you can specify who receives
the alarm (see chapter4.11“Notication”
on page 22).
The gateway itself does not generate any
alarm signal.
3.2 Controls
The gateway is controlled via buttons
with signal LEDs.You must be able to see
the light signals, even when the buttons
are activated.
3.1 Function
Fig. 2
1
2
3
4
Mode of operation
1 Internet
2 Server
3 Web app
4 "Apartment" with gateway,
smoke alarm device and router

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IMPORTANT:
Only press the buttons to the point
that you feel a resistance, and keep
them pressed in that position.
2 3 4 51
Fig. 3 Gateway controls
1 Battery compartment
2 Radio button (A) with signal LED
3 Gateway button (B) with signal LED
4 Port for the power unit
5 LAN port
Battery compartment
The installed energy reserve (rechargeable
battery) is used as to protect the gateway
from failure during an interruption of the
power supply (e.g., power outage). In this
case the energy supply is assured over a
period of at least 2 hours.
When power supply via the grid con-
nection is restored, the recharge-
able battery will be recharged.
Radio button (A)
The radio button (A) is used to set up and
delete radio connections between gateway
and smoke alarm devices.
Gateway button (B)
The gateway button (B) has 3 functions:
•Mute in battery mode
•Switch-off after unplugging the
power cable on the device
•Resetting the connection
settings to the router

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Operating Manual: PX-iP - Gateway
Signal LEDs
The signal LEDs in the radio button (A) and
gateway button (B) show status messages
(e.g., at commissioning and set-up).
Connection for the power unit
The mains connection is used for the
energy supply of the gateway via pow-
er unit and power cable. By plugging in
and unplugging the power cable on the
device you switch the gateway on or off
(see chapter 4.14 “Switching off the gate-
way”onpage24).
By unplugging the power unit from
electrical outlet, you bring the
gateway into battery operation.
LAN port
The LAN port connects the gateway to
the router via the LAN cable. It is strictly
required for the installation.
4 Commissioning and
setting up
The operating manual describes initial in-
stallation of the gateway in combination
with radio-linked smoke alarm devices
when using the web app.
fIt is essential that you follow the
action steps in the order given for a
successful installation
fFor other types of installation, e.g.
installing the gateway in an existing
radio group, see chapter 6 “Installa-
tionvariants”onpage26
fObserve the notes in the web app
fOnly use the power unit and power
cable included in the shipping
package
fRemovetheprotectivelmfrom
the power unit and gateway
4.1 Requirements for commissioning
Prior to commissioning, ensure the follow-
ing at the installation location:
•Internet connection
•Router with LAN port

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•LAN or WI-FI connection
•For WI-FI:
WLAN-SSID (WI-FI name),
password and encryption type
must be available
•At least one PX-1C smoke alarm device
•Gateway in default state
(see chapter 5.1 “Gateway
reset”onpage25)
•End device for web app operation:
smartphone, tablet or PC with
Internet browser
4.2 Opening the web app
fOpen the web app in the browser
at pyrexx.com/app
4.3 Registering as a user
If you do not have access to the web app
yet,setupyouruseraccountrst.
Enter the registration details
(1) In the web app's start-up screen,
click "Register"
(2) Enter your email address and
choose a password
The email address will be your
user name.
(3) Fornotication,seechapter 4.11
“Notication”onpage22
(4) Check the "I accept the terms and
conditions of use" check box
(5) Click "Complete registration"
5Registration successful
4.4 Log-in
(1) In the start-up screen, enter
user name (email) and password
(2) Click "Log in"
5Web app log-in successful
5Empty device list appears

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4.5 Adding a gateway
(1) Click on "New device"
(2) Assign the gateway to a room
(3) Enter the serial number from the
name plate of your gateway
5"Gateway" is shown as the type and
"Pyrexx" as the manufacturer
(4) Enterthevericationcodefromthe
name plate of your gateway
(5) Click "Save"
5Gateway appears in the list of
devices
4.6 Set up the gateway
(1) Click the gateway
(2) Click "Radio group" title, then click
"Gateway functions" button
5You are now in the
"Gateway functions" menu
(3) Set up the gateway
fClick "Set up the gateway" and
observe notes
fClick "Continue"
(4) Even if you want to establish a WI-FI
connection, connect the gateway to
the router using a LAN cable
(5) Select LAN and WI-FI connection
For a more stable installation, we
recommend the LAN connection.
fFor a WI-FI connection enter the
WI-FI parameters and click "Save"

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4.7 Connect the gateway
(1) Connect plug with power cable and
plug into power outlet
(2) Connect power cable to gateway
(B)
(3) As soon as the signal LED of the
gatewaybutton(B)startsashing
click "Establish connection"
5Message "The connection attempt
is running.This process can take up
to 3 minutes."
While the gateway is starting up the
LEDs of the gateway button (B) and
the radio button (A) become active
in that order:
Gateway starts:
(B)
Gateway parameter query:
(B)
Normal operation:
(B)
5Gateway is connected to the router
Radio group query:
(A)
(A)
5No radio group found in
learning mode
5Message: "The connection attempt
was successful"
(4) Click "Installation complete"
5You are now in the room sketch

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4.8 Creating a radio group with
gateway and smoke alarm devices
The connection between smoke alarm
devices and the gateway is set up di-
rectly on the devices (learning mode).
(1) For a WI-FI connection now remove
the LAN cable and bring the gate-
way to the planned installation site
(2) Press r adio button (A) on the
gateway until signal LED is on, then
release
(A)
Starting learning mode on the
gateway:
(A)
(A)
(A)
5Gateway is in the learning mode for
10 minutes max.
IMPORTANT:
a) Do not activate any smoke alarm
device until it is at the intended
installation location.
b) Ensure a minimum distance of 3 m
to the other smoke alarm devices
and the gateway.
(3) Remove split pin at the red activation
button of the smoke alarm device
(4) Pushactivationbuttonush
Short acoustic signal
Starting learning mode on the smoke
alarm device:
5Radio group in learning mode for
another 10 minutes