QNO QVF7411 User manual

English User’s Manual
SSL / IPSec VPN QoS Router
2x100Mbps WAN + 4x100Mbps Switch LAN
(WAN2/DMZ)
Fully Integrated SMB SSL & IPSec VPN Solution

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Product Manual Using Permit Agreement
[Product Manual (hereafter the "Manual") Using Permit Agreement] hereafter the "Agreement" is the using
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【4-2】In order to protect the autonomy of the business development and adjustment of Qno, Qno reserves
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Content
I. Introduction ...................................................................................................................1
II. Multi- WAN VPN Router Installation.............................................................................3
2.1 Systematic Setting Process..............................................................................................................3
2.2 Setting Flow Chart............................................................................................................................3
III. Hardware Installation ....................................................................................................6
3.1 LED Signal........................................................................................................................................6
3.2 VPN Router Network Connection.....................................................................................................9
IV. Login ............................................................................................................................10
V. V. Device Spec Verification, Status Display and Login Password and Time Setting12
5.1 Home Page.....................................................................................................................................12
5.1.1 WAN Status........................................................................................................................... 12
5.1.2 Physical Port Status.............................................................................................................. 13
5.1.3 System Information............................................................................................................... 15
5.1.4 Firewall Status ...................................................................................................................... 16
5.1.5 Log Setting Status................................................................................................................. 16
5.2 Change and Set Login Password and Time...................................................................................17
5.2.1 Password Setting.................................................................................................................. 17
5.2.2 Time ...................................................................................................................................... 18
VI. Network........................................................................................................................20
6.1 Network Connection.......................................................................................................................20
6.1.1 Host Name and Domain Name............................................................................................. 20
6.1.2 LAN Setting........................................................................................................................... 21
6.1.3 WAN & DMZ Settings............................................................................................................ 22
6.2 Multi- WAN Setting .........................................................................................................................36
6.2.1 Load Balance Mode.............................................................................................................. 37
6.2.2 Network Service Detection.................................................................................................... 41
6.2.3 Protocol Binding.................................................................................................................... 44
VII. Intranet Configuration.................................................................................................54
7.1 Port Management...........................................................................................................................54
7.2 Port Status......................................................................................................................................57
7.3 IP/ DHCP........................................................................................................................................59
7.4 DHCP Status ..................................................................................................................................62
7.5 IP & MAC Binding...........................................................................................................................66
7.6 IP Group Management...................................................................................................................70

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7.7 Port Group Management................................................................................................................73
VIII. QoS (Quality of Service)..............................................................................................75
8.1 Bandwidth Management.................................................................................................................76
8.1.1 The Maximum Bandwidth provided by ISP........................................................................... 77
8.1.2 QoS....................................................................................................................................... 78
8.2 Session control...............................................................................................................................82
8.3 Hardware Optimization(Future)......................................................................................................85
8.4 Smart QoS......................................................................................................................................87
IX. Firewall.........................................................................................................................89
9.1 General Policy................................................................................................................................89
Restrict Application...............................................................................................................................92
9.2 Access Rule....................................................................................................................................95
9.2.1 Add New Access Rule........................................................................................................... 97
9.3 Content Filter..................................................................................................................................99
X. VPN (Virtual Private Network)...................................................................................104
10.1. VPN..............................................................................................................................................104
10.1.1. Display All VPN Summary................................................................................................... 104
10.1.2. Add a New VPN Tunnel....................................................................................................... 108
10.1.3. PPTP Server ....................................................................................................................... 134
10.1.4. VPN Pass Through ............................................................................................................. 136
10.2. QnoKey.........................................................................................................................................137
10.2.1. QnoKey Summary............................................................................................................... 137
10.2.2 Qnokey Group Setup ........................................................................................................... 138
10.2.3 Qnokey Account List ............................................................................................................ 141
10.3. QVM VPN Function Setup............................................................................................................143
10.3.1. QVM Server Settings .......................................................................................................... 143
10.3.2. QVM Status......................................................................................................................... 145
10.3.3. QVM Client Settings(Future Feature) ................................................................................. 146
XI. Virtue Route...............................................................................................................148
11.1 Virtual Route Server (PPTP Server)..............................................................................................150
11.2 Virtue Route Client (Future Feature) .............................................................................................151
XII. SSL VPN.....................................................................................................................154
12.1 Status ............................................................................................................................................155
12.2 Group Summary............................................................................................................................155
12.3 Group Management ......................................................................................................................156

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12.4 Domain Management....................................................................................................................172
12.5 User Management.........................................................................................................................173
12.6 Service Resource Management....................................................................................................175
12.7 Link to Portal..................................................................................................................................176
12.8 Advanced Settings.........................................................................................................................176
12.8.1 Virtual Passage.................................................................................................................... 177
12.8.2 Advanced Configurations ..................................................................................................... 179
12.8.3 Password Protection ............................................................................................................ 180
12.8.4 SSL Upgrade Serial Number................................................................................................ 181
XIII. Advanced Function...................................................................................................187
13.1 DMZ Host/ Port Range Forwarding...............................................................................................187
13.1.1 DMZ Host............................................................................................................................. 187
13.1.2 Port Range Forwarding........................................................................................................ 187
13.2 UPnP.............................................................................................................................................191
13.3 Routing..........................................................................................................................................192
13.3.1 Dynamic Routing.................................................................................................................. 192
13.3.2 Static Routing....................................................................................................................... 193
13.4 One to One NAT............................................................................................................................195
13.5 DDNS- Dynamic Domain Name Service.......................................................................................197
13.6 MAC Clone....................................................................................................................................200
13.7 Inbound Load Balance ..................................................................................................................201
XIV. System Tool ...............................................................................................................209
14.1 Diagnostic......................................................................................................................................209
14.2 Firmware Upgrade.........................................................................................................................211
14.3 Configration Backup......................................................................................................................212
14.4 SNMP............................................................................................................................................213
14.5 System Recover............................................................................................................................215
14.6 High Availability .............................................................................................................................217
14.7 License Key...................................................................................................................................222
XV. Log .................................................................................................................................1
15.1 System Log........................................................................................................................................1
15.2 System Statistic.................................................................................................................................7
15.3 Traffic Statistic ...................................................................................................................................9
15.4 IP/ Port Statistic...............................................................................................................................11
15.5 Connection Statistic (Future Feature) .............................................................................................13

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15.6 QRTG (Qno Router Traffic Grapher)...............................................................................................15
XVI. Log out.........................................................................................................................20
Appendix I: User Interface and User Manual Chapter Cross Reference................................21
Appendix II：
：：
：Troubleshooting..................................................................................................24
(1) Block BT Download............................................................................................................................24
（2）Shock Wave and Worm Virus Prevention......................................................................................25
（3）Block QQLive Video Broadcast Setting..........................................................................................27
（4）ARP Virus Attack Prevention..........................................................................................................29
Appendix III：
：：
：Qno Technical Support Information ................................................................38

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I. Introduction
SSL / IPSec VPN QoS Router (referred as VPN Router hereby) is a business level security router
that efficiently integrates new generation multiple WAN-port devices. It meets the needs of medium
enterprises, internet cafés, campus, dorm and communities, etc. Apart from its internet connectivity
that suits the broadband market, VPN Router has a built-in QoS and VLAN switching board which
enables it to fulfill most enterprise and internet cafe firewall needs.
VPN Router has 2 10/100 Base-T/TX Ethernets (RJ45) WAN ports. These WAN ports can support
auto load balance mode, exclusive mode (remaining WAN balance), and stategy routing mode for
high-efficiency network. They offer super flexibility for network set-up. Moreover, these WAN ports also
support DHCP, fixed IP, PPPoE, transparent bridge, VPN connection, port binding, static routing,
dynamic routing, NAT, one to one NAT, PAT, MAC Clone, as well as DDNS. As for LAN ports including
one DMZ, they support 4 10/100 Base-T/TX Ethernet (RJ45) ports and provide the features of virtual
route, Microsoft UPnP, VLAN, Multi Subnet, and transparent bridge mode. Internet IP addresses can also
be used in intranet.
To fulfill the requirement for a highly secure and integrated firewall, VPN Router has a 64-bit
hardware acceleration, high-speed, high-efficiency processor embedded. With high processing speed,
plusing high standard SDRAM and Flash, VPN Router brings users super networking efficiency. Its
processing speed and capacity are almost equal to those of expensive enterprise-level VPN Routers.
This is why the device is so popular with modern enterprises.
In addition to internet connectability, for the broadband market, VPN Router has the function of VPN
virtual network connection. It is equipped with a virtual private network hardware acceleration mode
which is widely used in modern enterprises, and offers full VPN functionality.
Qno is a supporter of the IPSec and SSL Protocol. IPSec/SSL VPN provides DES, 3DES, AES-128
encryption, MD5, SH1 certification, IKE Pre-Share Key, or manual password interchange. VPN Router
also supports aggressive mode. When a connection is lost, VPN Router will automatically re-connect. In
addition, the device features NetBIOS transparency, and supports IP grouping for connections between
clients and host in the virtual private network.
VPN Router offers the function of a standard PPTP server, which is equipped with connection
setting status. Each WAN port can be set up with multiple DDNS at the same time. It is also capable of
establishing VPN connections with dynamic IP addresses.
VPN Router also has unique QVM VPN- SmartLink IPSec VPN. Just input VPN server IP, user
name, and password, and IPSec VPN will be automatically set up. Through VPN Router exclusive QVM
function, users can set up QVM to work as a server, and have it accept other QVM series products from
client ports. QVM offers easy VPN allocation for users; users can do it even without a network
administrator. VPN Router enables enterprises to benefit from VPN without being troubled with technical
and network management problems. The central control function enables the host to log in remote client
computers at any time. Security and secrecy are guaranteed to meet the IPSec standard, so as to
ensure the continuity of VPN service.
The advanced built-in firewall function enables VPN Router to resist most attacks from the Internet.
It utilizes active detection technology SPI (Stateful Packet Inspection). The SPI firewall functions mainly
within the network by dynamically inspecting each link. The SPI firewall also has a warning function for

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the application process; therefore, it can refuse links to non-standard communication protocols. VPN
Router supports network address translation (NAT) function and routing modes. It makes the network
environment more flexible and easier to manage.
Through web- based UI, VPN Router enables enterprises to have their own network access rules .
To control web access, users can build and edit filter lists. It also enables users to ban or monitor
websites according to their needs. By the filter setting and complete OS management, school and
business internet management will be clearly improved. VPN Router offers various on-line SysLog
records. It supports on-line management setup tools; it makes setting up networks easy to understand. It
also reinforces the management of network access rules, VPN, and all other network services.
VPN Router fully protects the safety of communication between all offices and branches of an
organization. It helps to free enterprises from increasing hacker intrusion. With an exclusive independent
operation platform, users are able to set up and use a firewall without professional network knowledge.
VPN Router setting up and management can be carried out through web browsers, such as IE, Netscape,
etc.

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II. Multi- WAN VPN Router Installation
In this chapter we are going to introduce hardware installation. Through the understanding of
multi-WAN setting process, users can easily setup and manage the network,making VPN Router
functioning and having best performance.
2.1 Systematic Setting Process
Users can set up and enable the network by utilizing bandwidth efficiently. The network can
achieve the ideal efficientness,block attacks, and prevent security risks at the same time. Through the
process settings, users can install and operate VPN Router easily. This simplifies the management
and maintenance, making the user network settings be done at one time. The main process is as
below:
1. Hardware installation
2. Login
3. Verify device specification and set up password and time
4. Set WAN connection
5. Set LAN connection: physical port and IP address settings
6. Set QoS bandwidth management: avoid bandwidth occupation
7. Set Firewall: prevent attack and improper access to network resources
8. Other settings: UPnP, DDNS, MAC Clone
9. Management and maintenance settings: Syslog, SNMP, and configuration backup
10. VPN (Virtual Private Network), QnoKey, QVM VPN function setting
11. Logout
2.2 Setting Flow Chart
Below is the description for each setting process, and the crospondent contents and purposes. For
detailed functions, please refer to Appendix I: Setting Inferface and Chapter Index.

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# Setting Content Purpose
1 Hardware installation Configure the
network to meet
user’s demand.
Install the device hardware based on user
physical requirements.
2 Login Login the device with
Web Browser.
Login the device web- based UI.
3 Verify device
specification
Verify Firmware
version and working
status.
Verify the device specification, Firmware
version and working status.
Set password and time
Set time and re- new
password.
Modify the login password considering safe
issue.
Synchronize time with WAN.
4 Set WAN connection Verify WAN
connection setting,
bandwidth allocation,
and protocol binding.
Connect to WAN. Configure bandwidth to
optimize data transmission.
5 Set LAN connection:
physical port and IP
address settings
Set mirror port and
VLAN. Allocate and
manage LAN IP.
Provide mirror port, port management and
VLAN setting functions. Support Static/DHCP
IP allocation to meet different needs. IP group
will simplize the management work.
6 Set QoS bandwidth
management: avoid
bandwidth occupation
Restrict bandwidth
and session of WAN
ports, LAN IP and
application.
To assure transmission of important
information, manage and allocate the
bandwidth further to achieve best efficiency.
7 Set Firewall: prevent
attack and improper
access to network
resources
Block attack, Set
Access rule and
restrict Web access.
Administrators can block BT to avoid bandwidth
occupation, and enable access rules to restrict
employee accessing internet improperly or
using MSN, QQ and Skype during working
time. They can also protect network from Worm
or ARP attacking.

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8 Advanced Settings：
DMZ/Forwarding,
UPnP, DDNS, MAC
Clone
DMZ/Forwarding,
UpnP, Routing Mode,
multiple WAN IP,
DDNS and MAC
Clone
DMZ/Forwarding, UPnP, Routing Mode,
multiple WAN IP, DDNS and MAC Clone
9 Management and
maintenance settings:
Syslog, SNMP, and
configuration backup
Monitor VPN Router
working status and
configuration backup.
Administrators can look up system log and
monitor system status and inbound/outbound
flow in real time.
10 VPN Virtual Private
Network, QnoKey,
QVM VPN function
setting
Configure VPN
tunnels, e.g. PPTP,
QnoKey, and QVM
VPN.
Configure different types of VPN to meet
different application environment.
11 Logout Close configuration
window.
Logout VPN Router web- based UI.
We will follow the process flow to complete the network setting in the following chapters.

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III. Hardware Installation
In this chapter we are going to introduce hardware interface as well as physical installation.
3.1 LED Signal
LED Signal Description
LED Color Description
Power Green Green LED on: Power ON
DIAG Amber Amber LED on: System self-test is running.
Amber LED blinking: System not ready
Amber LED off: System self-test is completed successfully.
Link/Act Green Green LED on: Port has been connected & Get IP.
Green LED blinking: Packets are transmitting through Ethernet port.
100M- Speed Amber Amber LED on: Ethernet is running at 100Mbps.
Amber LED off: Ethernet is running at 10Mbps.
Connect Green Green LED on: WAN is connected and gets the IP address.
WAN1 Green Green LED on：WAN1 is connected and IP address has been
obtained
WAN2 Green Green LED on：WAN2 is connected and IP address has been
obtained
Reset
Action Description
Press Reset Button For 5 Secs Warm Start
DIAG indicator: Amber LED flashing slowly.
Press Reset Button Over 10 Secs Factory Default
DIAG indicator: Amber LED flashing quickly.
System Built-in Battery
A system timing battery is built into the device. The lifespan of the battery is about 1~2 years. If the
battery life is over or it can not be charged, the device will not be able to record time correctly, nor
synchronize with internet NTP time server. Please contact your system supplier for information on how to
replace the battery.
Attention!
Do not replace the battery yourself; otherwise irreparable damage to the product may be caused.

Installing the device
on a Standard 19” Rack
We suggest to either place
t
place other heavy objects together with
thus causing damage or danger.
Each device
comes with a set of rack installation accessories, including 2 L
screws. Users can rack-
mount the device onto the chassis. Please r
installation onto a 19” rack:
Attention!
In order for the device to run smoothly, wherever users install it, be sure not to obstruct the vent on
each side of the device. Keep at least 10cm
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on a Standard 19” Rack
t
he device on a des
k or install it in a rack with attached brackets. Do not
place other heavy objects together with
the device on a rack. Ov
erloading may cause the rack to fail,
comes with a set of rack installation accessories, including 2 L
-
mount the device onto the chassis. Please r
efer to the figure below for the
In order for the device to run smoothly, wherever users install it, be sure not to obstruct the vent on
each side of the device. Keep at least 10cm
space in front of both the vents for air convection.
P
P
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k or install it in a rack with attached brackets. Do not
erloading may cause the rack to fail,
shaped brackets and 8
efer to the figure below for the
In order for the device to run smoothly, wherever users install it, be sure not to obstruct the vent on
space in front of both the vents for air convection.

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Installing Router on a Wall
The Router has two wall-mount slots on its bottom panel. When mounting the device on a wall, please
ensure that the heat dissipation holes are facing sideways as shown in the following picture for safety reasons.
Qno is not responsible for damages incurred by insecure wall-mounting hardware.

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3.2 VPN Router Network Connection
WAN connection：AWAN port can be connected with xDSL Modem, Fiber Modem, Switching Hub, or
through an external router to connect to the Internet.
LAN Connection: The LAN port can be connected to a Switching Hub or directly to a PC. Users can
use servers for monitoring or filtering through the port after “Physical Port Mangement” configuration is
done.
DMZ : The DMZ port can be connected to servers that have legal IP addresses, such as Web servers,
mail servers, etc.

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IV. Login
This chapter is mainly introducing Web- based UI after conneting the device.
First, check up the device’s IP address by connecting to DOS through the LAN PC under the device. Go
to Start →Run, enter cmd to commend DOS, and enter ipconfig for getting Default Gateway address, as the
graphic below, 192.168.1.1. Make sure Default Gateway is also the default IP address of the router.
Attention!
When not getting IP address and default gateway by using “ipconfig”, or the received IP address is
0.0.0.0 and 169.X.X.X, we recommend that users should check if there is any problem with the circuits
or the computer network card is connected nicely.

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Then, open webpage browser, IE for example, and key in 192.168.1.1 in the website column. The login
window will appear as below:
The device’s default username and password are both “admin”. Users can change the login password
in the setting later.
Attention!
For security, we strongly suggest that users must change password after login. Please keep the
password safe, or you can not login to the device. Press Reset button for more than 10 sec, all the
setting will return to default.
After login, the device’s web- based UI will be shown. Select the language on the upper right corner of the
webpage. The language chosen will be in blue. Please select “English’ as below.

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V. V. Device Spec Veri ication, Status Display and Login Password and Time Setting
This chapter introduces the device specification and status after login as well as change password and
system time settings for security.
5.1 Home Page
In the Home page, all the device’s parameters and status are listed for users’ reference.
5.1.1 WAN Status
IPAddress：Indicates the current IP configuration for WAN port.
Default Gateway：Indicates current WAN gateway IP address from ISP.
DNS Server：Indicates the current DNS IP configuration.
Session：Indicates the current session number for each WAN in the device.
Downstream
Bandwidth
Usage(%)：
Indicates the current downstream bandwidth usage(%) for each WAN.

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Upstream
Bandwidth
Usage(%)：
Indicates the current upstream bandwidth usage(%) for each WAN.
DDNS：Indicates if Dynamic Domain Name is activated. The default configuration is “Off”.
Quality of Service：
Indicates how many QoS rules are set.
Manual Connect：When “Obtain an IP automatically” is selected, two buttons (Release and
Renew) will appear. If a WAN connection, such as PPPoE or PPTP, is selected,
“Disconnect” and “Connect” will appear.
DMZ IP Address：Indicates the current DMZ IP address.
5.1.2 Physical Port Status
The status of all system ports, including each connected and enabled port, will be shown on this
Home page (see above table). Click the respective status button and a separate window will appeare to
show detailed data (including setting status summary and statisitcs) of the selected port.