7.Trouble—shooting
1312
Out of
operation of
the appliance
Out of
operation of
the appliance
Discoloration of
the contact parts
with the food
This appliance is equipped with
a safety lock. If components are
not properly assembled on the
electric base, the appliance will
not work.
All the components need to be
installed properly. Before cooking,
the mixing jug should be properly
installed on the electric base.
(Please refer to the "Use Methods"
of the manual for installation.)
Appliance doesn't connected to
power. Connect the appliance to power.
Mixing jug doesn't installed on
the electric base properly.
Install the mixing jug to the electric
base properly.
Cooking mode immediately
starts again right after the last
cooking.
Stop using the appliance and let it
cool down for 8 minutes before you
use the cooking mode again.
Natural pigments from the food
lead to discoloration.
It “s a normal phenomenon for
natural pigments. All contact parts
can still be used safely.
No stream during
cooking
Stream leakage
of the water
reservoir during
cooking.
Not thoroughly
cooked
ingredients
There is no water in the water
reservoir.
Stop using the appliance and
disconnect the power, then add
water to the reservoir.
There is no water in the water
reservoir.
Stop using the appliance and
disconnect the power, then add
water to the reservoir.
The water reservoir lid isn't
covered well.
Cover the lid on the reservoir again
and confirm.
The mixing jug isn't installed
properly on the electric base.
Install the mixing jug to the electric
base properly.
The steam outlet of the water
reservoir and the steam inlet of
the jug lid are clogged with dirt
or scale.
Clean the water reservoir and the
steam outlet on the jug lid.
Ingredients are too big. Cut food into small pieces of 1.5cm.
Ingredients are too much. Reduce the amount of food.
Cooking time is too short. Choose longer cooking time.
(Max: 25 mins)
Too much scale in the reservoir. Refer to "Descale" of the manual
to clean the water reservoir.
Water in the reservoir is too
little.
Add a proper amount of water
according to the cooking minutes.
Question Solution
Out of operation
of the mixing
mode
The steam inlet of the jug lid is
not aligned with the steam outlet
of the water reservoir.
Install the mixing jug to the electric
base properly. (Please refer to the
"Use Methods" for installation.)
Ingredients are too much.
Stop the appliance and reduce the
amount of food. Total amount of
food should not exceed 250h.
The mixing jug isn't installed
properly on the electric base.
Install the mixing jug to the electric
base properly. (Please refer to the
"Use Methods" for installation.)
Sticky food such as cheese is
put into the jug.
Please refer to the warning of the
manual and use this appliance
correctly.
The mixing mode is on for more
than 30 seconds.
Stop mixing and cool the appliance
for several minutes, then start
mixing again.
Loud noise, bad
smell and
overheated
appliance during
mixing
Leakage of the
mixing jug
Unsuccessful
defrosting of food
Ingredients are too much. Cut off power and reduce the
amount of food.
The use of mixing mode is too
long.
Each time of mixing should not
exceed 30 seconds.
Blade seal is not installed or
installed well.
Refer to the "Assembling of the
Mixing Blade" diagram of the
manual to install the blade correctly.
Blade seal or the blade are
damaged.
Replace new blade seal or blade
components.
Freezing food is too much.
The height of freezing food should
not exceed the mouth of the
cooking basket.
Freezing food is too sticky. Stop and cool the appliance for 5
minutes, then defrost the food again.
Question Solution
