Quadra-Fire Castile Insert Pellet 810-02901 (MBK) Safety guide

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www.quadrare.com 250-7251H January 28, 2010
CASTILE PELLET INSERT
O-T L
Tested and
Listed by Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
Owner’s Manual
Installation and Operation
810-02901 (MBK)
810-03201 (PMH)
CASTINS-CSB
CASTINS-CWL
Models:
WARNING
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
• Do not store or use gasoline or other am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• Do not overre - If any external part starts to
glow, you are overring. Reduce feed rate.
Overring will void your warranty.
• Comply with all minimum clearances to com-
bustibles as specied. Failure to comply may
cause house re.
Check building codes prior to installation.
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, re ofcials or authorities having
jurisdiction about restrictions, installation inspection,
and permits.
CAUTION
Tested and approved for wood pellets and shelled
eld corn fuel only. Burning of any other type of fuel
voids your warranty.
CAUTION
• Important operating and
maintenance instruc-
tions included.
• Leave this manual
with party respon-
sible for use and
operation.
• Read, understand and
follow these instruc-
tions for safe installa-
tion and operation.
DO NOT DISCARD THIS MANUAL
CAUTION
DO NOT
DISCARD
WARNING
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
replace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
ammable materials.
• Keep clothing, furniture, draperies and other ammable
materials away.
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.

Page  250-7251H January 28, 2010
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Hearth & Home Technologies welcomes you to our
tradition of excellence! In choosing a Quadra-Fire
appliance, you have our assurance of commitment
to quality, durability, and performance.
This commitment begins with our research of the
market, including ‘Voice of the Customer’ contacts,
ensuring we make products that will satisfy your
needs.
Our Research and Development facility then
employs the world’s most advanced technology
to achieve the optimum operation of our stoves,
inserts and replaces. And yet we are old-fash-
ioned when it comes to craftsmanship. Each unit
is meticulously fabricated and are hand-nished for
lasting beauty and enjoyment.
Our pledge to quality is completed as each model
undergoes a quality control inspection. From
design, to fabrication, to shipping: We wish you
and your family many years of enjoyment in the
warmth and comfort of your hearth appliance.
Thank you for choosing Quadra-Fire.
SAMPLE OF CLEARANCE TO COMBUSTIBLES LABEL
LOCATION: On beaded chain behind right access
panel. Panel hinges open.
Report No.
#061-S-42-2
7014-143
SAFETY LABEL
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Castile Pellet Insert
Listed Solid Fuel Room Heater/Pellet Type Insert. Also suitable for Mobile Home Installation. This
appliance has been tested and listed for use in Manufactured Homes in accordance with OAR
814-23-9000 through 814-23-909.
Tested to:ASTM E-1509-95, ULC S628-93, ULC /ORD-C1482-M1990 Room Heating Pellet Burning Type,
(UM) 84-HUD FOR USE ONLY WITH PELLETIZED WOOD OR SHELLED FIELD CORN FUEL.
Route power cord away from unit. Do not route cord under or in front of appliance.
Input Rating: 30,000 BTU/HR.
Electrical Rating: 115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1AMPS.
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS
AS A BUILT-IN UNIT
Masonry or Zero Clearance
DO NOT REMOVE THIS LABEL
AInsert side to combustible 0 in. 0mm
B Insert top to mantel 12 in. 305mm
CInsert top to face trim 0 in. 0mm
D Insert side face trim 0 in. 0mm
EHearth extension from door opening 6 in. 152mm
F Hearth extension from side of door opening 6 in. 152mm
B
D
C
C
A
B
E
0 in. Clearance To Exposed Section and Face Trim
ATop of Hopper Top/Rear Vent 0 in. (0mm)
B Side of Outside Skin Top/Rear Vent 0 in. (0mm)
CBack of Hopper Rear Vent 0 in. (0mm)
Top Vent 2.5 in. (64mm)
D Vent Pipe to Combustible Rear Vent 3.0 in. (76mm)
EFrom Panel Edge 0 in. (0mm)
SIDE WALL
MANTEL
B
A
C
E
D
F
Face Trim
1445 Highway North, Colville, WA 99114
Manufactured by:
www.quadrafire.com
O-T L
Tested and
Listed by Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
SAMPLE
This model is exempt from EPA certification
under 40 CFR 60.531 by definition [Wood
Heater (A) "Air-to-Fuel Ratio"].
JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC
250-7262F
CASTILE PELLET INSERT
R
SERIAL NO. / NUMÉRO DU S É RIE
DO NOT REMOVE THIS LABEL
Made in U.S.A.
Report /Rapport
#061-S-42-2
CAUTION :
ATTENTION:
H OT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN
BURNS. SEE NAMEPLATEAND INSTRUCTIONS. Operate this unit with fuel hopper lid closed. Failure to do so may
result in emissions products’ combustion from the hopper under certain conditions. Maintain hopper seal in
good condition. Do not overfill hopper.
CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS LOIN DE
L'ESPACE DÉSIGNÉ DE L'INSTALLATION. LE CONTACT PEUT CAUSER DES BRÛLURES À LA PEAU. VOIR
L'ÉTIQUETTEETLESINSTRUCTIONS. Opérezcet appareilaveclecouvercledelatrémie fermé.Ledéfautde nepassuivrelesinstructions
peutrésulter,souscertainesconditions,enunecombustiondesémissionsdesproduitsvenantdelatrémie.Nepasremplirlatrémietroppleine.
007
2010 2011 2012 U.S. ENVIRONMENTAL
PROTECTION AGENCY
NE PAS ENLEVER L'ÉTIQUETTE
Fait Aux États-Unis
O-T L
Tested and
Listed by Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
Test Lab &
Rpt Nbr. Mfg Date Model
Name Serial No.
SAMPLE OF SERIAL NUMBER & DATE OF MANUFACTURE LABEL
LOCATION: Inside hopper on the top
NOTE: Consult
insurance carrier, local
building inspector, re
ofcials or authorities
having jurisdiction over
restrictions, installation
inspection and permits.

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January 28, 2010 250-7251H Page 
Castile Pellet Insert
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the replace or to property.
Section 1: Listing and Code Approvals
A. Appliance Certications ......................4
B. Mobile Home Approved ......................4
C. Glass Specications............................4
D. Electrical Rating ..................................4
E. BTU & Efciency Specications..........4
Section 2: Getting Started
A. Design, Installation & Location
Considerations....................................5
B. Locating Your Appliance & Chimney ..6
C. Draft ....................................................6
D. Negative Pressure ..............................6
E. Fire Safety ..........................................7
F. Tools & Supplies Needed ...................7
G. Inspect Appliance, Components
and Pre-Use Check List......................7
Section 3: Dimensions & Clearances
A. Appliance Dimensions ........................8
B. Clearances to Combustibles
As A Built-In, UL and ULC ..................9
C. Clearances to Combustibles,
Masonry & Zero Clearance.................10
D. Floor Protection ..................................10
E. Minimum Opening for Factory-
Built Fireplace .....................................10
F. Removing Floor of Factory-Built
Fireplace .............................................11
G. Prefabricated Metal Chimney..............12
H. Altering Factory-Built Fireplace...........12
Section 4: Vent Information
A. Chimney & Exhaust Connections ........1
B. Venting Termination Requirements ....1
C. Equivalent Feet of Pipe.......................14
D. Pipe Selection Chart ...........................14
Section 5: Venting Systems
A. Full Reline with Outside Air-Horizontal 15
B. Full Reline with Outside Air-Vertical....16
Section 6: Mobile Home..................................17
Section 7: Appliance Set-Up
A. Reversible Top & Rear Flue Adapter ....18
B. Leveling System .................................18
C. Outside Air Kit.....................................19
D. Zero Clearance Trim Support .............19-20
E. Panel Set & Cast Trim ........................21
F. Panel & Trim Set Econo .....................21
G. Log Set Placement..............................22
H. Thermostat Installation ........................
Section 8: Operating Instructions
A. Fuel Size, Material & Storage .............24
B. General Operation Information ...........25
C. Before Your First Fire .........................25
D. Starting Your First Fire........................25
E. Fire Characteristics.............................25
F. Feed Rate Adjustment .......................26
G. Ignition Cycles ....................................26
H. Frequently Asked Questions...............27
Section 9: Troubleshooting............................8-0
Section 10: Maintaining & Servicing Appliance
A. Proper Shutdown Procedures.............1
B. Quick Reference Maintenance Chart..1
C. General Maintenance & Cleaning .......-5
D. High Ash Content Maintenance ..........5
E. Igniter Replacement............................6
F. Glass Replacement.............................6
G. Bafe & Brick Removal .......................7-8
Section 12: Reference Material
A. Component Functions.........................9-40
B. Component Locations.........................41
C. Exploded Drawing...............................42
D. Service Parts & Accessories...............4-47
E. Service & Maintenance Log ................48-49
F. Warranty Policy...................................50-51
G. Contact Information.............................52
TABLE OF CONTENTS

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1Listing and Code Approvals
A. Appliance Certication
C. Glass Specications
E. BTU & Efciency Specications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please con-
tact your dealer for replacement glass.
NOTE: This installation must conform with local codes.
In the absence of local codes you must comply with the
ASTM E1509-95, ULC S628-93, ULC/ORD-C-1482-
M1990 and (UM) 84-HUD
D. Electrical Rating
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps
NOTE: Some generator or battery back-up systems
may not be compatable with the micro-processor elec-
tronics on this appliance. Please consult the power
supply manufacturer for compatable systems.
*BTU output will vary, depending on the brand of fuel you
use in your appliance. Consult your Quadra-Fire dealer
for best results.
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specications and/or price without notice.
MODEL: Castile Pellet Insert
LABORATORY: OMNI Test Laboratories, Inc
REPORT NO. 061-S-4-
TYPE: Solid Fuel Room Heater/Pellet Fuel
Burning Type Insert
STANDARD: ASTM E1509-95, ULC S68-9 and
ULC/ORD-C148-M1990 Room
Heater Pellet Fuel Burning Type and
(UM) 84-HUD, Mobile Home Approved
Colorado: Approved 11-15-0
Particulate Emis-
sions Rating: 0.7 grams/hr
*BTU Output: 8,000 - 0,000 / hr
Heating Capacity: up to 1,500 sq. ft. depending
on climate zone
Hopper Capacity: 45 lbs
Fuel: Wood Pellets or Shelled Corn
Shipping Weight: 60 lbs
WARNING! Risk of Fire! Hearth & Home Technologies dis-
claims any responsibility for, and the warranty and agency
listing will be voided by the above actions.
DO NOT:
• Install or operate damaged appliance
• Modify appliance
• Install other than as instructed by Hearth & Home
Technologies
• Operate the appliance without fully assembling all
components
 • Overre
• Install any component not approved by Hearth &
Home Technologies
• Install parts or components not Listed or approved.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
Forassistanceoradditionalinformation,consultaqualied
installer, service agency or your dealer.
Quadra-Fire is a registered trademark
of Hearth & Home Technologies.
This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is used.
The structural integrity of the mobile home oor, ceiling, and
walls must be maintained.
The appliance must be properly grounded to the frame of
the mobile home and use only Listed pellet vent Class “L”
or “PL” connector pipe.
A Quadra-Fire Outside Air Kit must be installed in a mobile
home installation. You must order the Outside Air Kit sepa-
rately.
B. Mobile Home Approved
Note: The appliance is also approved for installation
into a shop.

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January 28, 2010 250-7251H Page 5
Castile Pellet Insert
2Getting Started
A . Design, Installation & Location Considerations
Warning! Risk of Fire Damaged parts could impair safe
operation.DoNOTinstalldamaged,incomplete orsubstitute
components.
1. Appliance Location
NOTICE: Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult insurance carrier, local building inspector, re
ofcials or authorities having jurisdiction over restrictions,
installation inspection and permits.
It is a good idea to plan your installation on paper, using
exact measurements for clearances and oor protection,
before actually beginning the installation
Consideration must be given to:
• Safety, convenience, trafc ow
• Placement of the chimney and chimney connector.
• If you are not using an existing chimney, place the appli-
ance where there will be a clear passage for a factory-
built listed chimney through the ceiling and roof.
• Installing an optional outside air kit would affect the loca-
tion of the vent termination.
CAUTION! Ifburning shelledeldcorn, youmustuseap-
provedventingspecicallydesignedforcorntopreventcorro-
sion or degradation. Follow the instructions from the venting
manufacturer.
Since pellet exhaust can contain ash, soot or sparks, you
must consider the location of:
• Windows
• Air Intakes
• Air Conditioner
• Overhang, softs, porch roofs, adjacent walls
• Landscaping, vegetation
When locating vent and venting termination, vent above
roof line when possible.
Marginal Location:
• Below peak
Location NOT recommended:
• Not the highest point of the roof
• Wind loading possible
Multi-level Roofs
Windward
Leeward
Recommended:
Outside Air Intake
on windward side
NOT recommended:
Outside Air Intake
on leeward side
Recommended Location:
• Above peak
Recommended:
• Insulated exterior chase
in cooler climates
Recommended Location:
• Above peak
• Inside heated space
Location NOT recommended:
• Too close to tree
• Below adjacent structure
• Lower roof line
• Avoid outside wall
Marginal Location:
• Wind loading possible
NOTICE: Locating the appliance in a location of
considerable air movement can cause intermittent smoke
spillage from appliance. Do not locate appliance near:
• Frequently open doors
• Central heat outlets or returns
Figure 5.1

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Location of the appliance and chimney will affect
performance.
• Install through the warm airspace enclosed by the building
envelope. This helps to produce more draft, especially
during lighting and die-down of the re.
• Penetrate the highest part of the roof. This minimizes the
effects of wind loading.
• Locate termination cap away from trees, adjacent
structures, uneven roof lines and other obstructions.
• Minimize the use of chimney offsets.
• Consider the appliance location relative to oor and ceiling
and attic joists.
B. Locating Your Appliance & Chimney D. Negative Pressure
WARNING! Risk of Asphyxiation! Negative pressure can
cause spillage of combustion fumes and soot.
Negative pressure results from the imbalance of air avail-
able for the appliance to operate properly. It can be stron-
gest in lower levels of the house.
Causes include:
• Exhaust fans (kitchen, bath, etc.)
• Range hoods
• Combustion air requirements for furnaces, water heaters
and other combustion appliances
• Clothes dryers
• Location of return-air vents to furnace or air conditioning
• Imbalances of the HVAC air handling system
• Upper level air leaks such as:
- Recessed lighting
- Attic hatch
- Duct leaks
To minimize the effects of negative air pressure:
• Install the outside air kit with the intake facing prevailing
winds during the heating season
• Ensure adequate outdoor air for all combustion appliances
and exhaust equipment
• Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the appliance
• Avoid installing the appliance near doors, walkways or
small isolated spaces
• Recessed lighting should be a “sealed can” design
• Attic hatches weather stripped or sealed
• Attic mounted duct work and air handler joints and seams
taped or sealed
C. Draft
Draft is the pressure difference needed to vent appliances
successfully. When an appliance is drafting successfully, all
combustion byproducts are exiting the home through the
chimney.
Considerations for successful draft include:
• Preventing negative pressure
• Location of appliance and chimney
NOTICE: Hearth & Home Technologies assumes no
responsibility for the improper performance of the chimney
system caused by:
• Inadequate draft due to environmental conditions
• Downdrafts
• Tight sealing construction of the structure
• Mechanical exhausting devices
CAUTION
• DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE
SERVICING ANOTHER APPLIANCE.
• DO NOT CONNECT TO ANY AIR DISTRIBUTON DUCT
OR SYSTEM.

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January 28, 2010 250-7251H Page 7
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G. Inspect Appliance & Components and
Pre-Use Check List
Reciprocating Saw
Hammer
Phillips Screw driver
Tape Measure
Plumb Line
Level
Framing Material
Hi-temp Caulking Material
Gloves
Safety Glasses
Framing Square
Electric Drill & Bits (1/4”)
1/4” Self-Tapping Screws
May also need:
Vent Support Straps
Venting Paint
Tools and building supplies normally required
for installation, unless installing into an existing
masonry replace:
F. Tools And Supplies Needed
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
WARNING
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.
1. Place the appliance in a location near the
nal installation area and follow the proce-
dures below:
2. Open the appliance and remove all the parts
and articles packed inside the Component
Pack. Inspect all the parts and glass for ship-
ping damage. Contact your dealer if any irregu-
larities are noticed.
. All safety warnings have been read and fol-
lowed.
4. This Owner’s Manual has been read.
5. Floor protection requirements have been met.
6. Venting is properly installed.
7. The proper clearances from the appliance and
chimney to combustible materials have been
met.
8. The masonry chimney is inspected by a profes-
sional and is clean, or the factory built metal
chimney is installed according to the manufac-
turer’s instructions and clearances.
9. The chimney meets the required minimum
height.
10. All labels have been removed from the glass
door.
11. Plated surfaces have been wiped clean, if
applicable.
12. Thermostat or remote has been installed.
1. A power outlet is available nearby.
14. A good quality surge protection is highly recom-
mended to protect the electronics.
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Do NOT Overre.
Or any such action that may cause a re hazard.
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
Fire Risk.
E. Fire Safety
To provide reasonable re safety, the following should be
given serious consideration:
• Install at least one smoke detector on each oor of your
home.
• Locate smoke detector away from the heating appliance
and close to the sleeping areas.
• Follow the smoke detector manufacturer’s placement and
installation instructions and maintain regularly.
• Conveniently locate a Class A re extinguisher to contend
with small res.
• In the event of a hopper re:
• Evacute the house immediately.
• Notify re department.

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3Dimensions and Clearances
A. Appliance Dimensions
Figure 8.2- Front ViewFigure 8.1 - Top View
Figure 8.3 -Side View
13-1/16 in.
(332mm)
10-3/16 in.
(259mm)
24-3/4 in.
(629mm)
9-13/16 in.
(249mm)
2.0 in. (51mm)
24-3/16 in./
(614mm)
19.0 in.
(483mm)
12-3/4 in.
(324mm)
9-3/16 in.
(234mm)
0-/8 in.
(77mm)
0 in.
(76mm)
4-1/ in.
(1105mm)
4-1/ in.
(1080mm)
NOTE: All views are shown with Panel
& Cast Trim Set installed.
-5/16 in.
(81mm)
8-1/16 in.
(71mm)
-7/16 in.
(595mm)
11-1/16 in.
(81mm)
8 in.
(0mm)
Panel Size inch mm inch mm
Small Cast 0 762 4-1/ 1078
Large Cast 4 864 48 1219
Small Econo 0 762 40 1016
Height Width

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January 28, 2010 250-7251H Page 9
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A
C
BB
C
E
D
Fire Risk.
Comply with all minimum clearances
to combustibles as specied.
WARNING
Failure to comply may cause house
re.
NOTE:
• Illustrations reect typical installations
and are FOR DESIGN PURPOSES
ONLY.
• Illustrations/diagrams are not drawn to
scale.
• Actual installation may vary due to
individual design preference.
B. Clearance To Combustibles, UL and ULC
Inches Millimeters
ATop of Hopper Top or Rear Vent 0 0
B Side of Outside Skin Top or Rear Vent 0 0
CBack of Hopper Top Vent 2.5 64
Rear Vent 0 0
DVent Pipe to Combustible Top or Rear Vent .0 76
EFront Panel Edge Top or Rear Vent 0 0
INSTALLED AS A BUILT-IN UNIT
Shown Optional Outside Air
Figure 9.1
Figure 9.2
AS A BUILT-IN
0” (0mm) Clearance To Exposed Section And Face Trim
1 in
(05mm)
6 in
(15mm)
Outside
Air

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A
BC
D
E. Minimum Opening for Masonry and Zero
Clearance Fireplaces
Inches Millimeters
AInsert side to combustible
side wall 0 0
B Insert top to mantel 12 05
CInsert top to face trim 0 0
DInsert side to face trim 0 0
Location Inches Millimeters
ARear Width -7/16 595
B Depth 18 for Zero Clearance
14 for Masonry
457
56
CHeight 19-1/4 if drop down
1-1/4 if ush or
hearth mount
489
540
DFront Width 8-1/4 718
Figure 10.1
Figure 10.2
C. Masonry and Zero Clearance Fireplaces
Inches Millimeters
EFloor protection hearth extension
from door opening 6 152
F Floor protection to the side of door
opening
6 152
D. Floor Protection
SIDE WALL
MANTEL
FE
D
C
B
A