Quadra-Fire EXPEDITIONII-AU User manual

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Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
EXPEDITION II AUSTRALIAN
WOOD INSERT
AUTOMATIC COMBUSTION
CONTROL (ACC)
MODEL NUMBER:
EXPEDITIONII-AU
®
• Do not store or use gasoline or other ammable vapors
and liquids in the vicinity of this or any other appliance.
• Do not over re - If appliance or chimney connector
glows, you are over ring. Over ring will void
your warranty.
• Comply with all minimum clearances to combustibles
as specied.
Failure to comply may cause house re.
If the information in these instructions is
not followed exactly, a re could result
causing property damage, personal
injury, or death.
WARNING
!
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
WARNING
!
Hot glass and appliance will cause burns.
• Do not touch glass until it is cooled
• Use leather gloves when reloading fuel
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room
as appliance.
• Alert children and adults to hazards of
high temperatures
• High temperatures may ignite clothing or other
ammable materials.
• Keep clothing, furniture, draperies and other
ammable materials away.
Fire Risk.
For use with solid wood fuel only.
Other fuels may over re and generate
poisonous gases (i.e. carbon monoxide).
WARNING
!
NOTICE: DO NOT DISCARD THIS MANUAL

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A. Sample of Serial Number / Safety Label
LOCATION: Back of appliance
NOTE: Clearances may only be reduced by means approved by AS/NZS 2918
U.S. ENVIRONMENTAL PROTECTION AGENCY - Export stove. May not be operated within the United States
DO NOT REMOVE THIS LABEL
Mfg by:
352 Mountain House Road, Halifax, PA 17032
www.quadrafire.com
Made in U.S.A. of US and
imported parts.
7095-817A
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
2020 2021 2022
This appliance has been TESTED TO AS/NZS 4012/13
for Hardwood by ASFT.
Report # ASFT20046
Date tested: MAY 2020
EXPEDITIONII-AU
WOOD INSERT
R
OVERALL AVERAGE EFFICIENCY BURNING
HARDWOOD
(WHEN TESTED IN ACCORDANCE TO AS/NZS 4012/13)
61%
AVERAGE PARTICULATE EMISSION FACTOR
BURNING HARDWOOD
(WHEN TESTED IN ACCORDANCE TO AS/NZS 4012/13)
1.3 g/kg
MAXIMUM AVERAGE HEAT OUTPUT
BURNING HARDWOOD
8.5 kw
APPROVED FUEL BURN ONLY HARDWOOD
WITH A MOISTURE CONTENT LESS THAN
25% (dry basis).
WETBACK - ALL MODELS
Wetbacks are NOT an approved option and must
not be fitted.
NOTE: Performance may vary from test values
depending on actual operating conditions.
INSTALLATION DATE
Serial No. / N° de série
HF
BARCODE LABEL
Serial No.
Model
Name
Test Lab &
Report No.
Mfg. Date
SAMPLE

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A. Sample of Serial Number / Safety Label ........... 2
B. Warranty ................................... 4
C. Quick Start Guide............................. 7
1 Listing and Code Approvals
A. Insert Certication ............................ 8
B. BTU & E󰀩ciency Specications .................. 8
C. Glass Specications........................... 8
2 Operating Instructions
A. Your Wood Appliance .......................... 9
B. Fire Safety ................................. 10
C. Over-Firing Your Appliance .................... 10
D. Combustible/Non-combustible Materials .......... 10
E. Wood Selection & Storage..................... 10
F. Burning Process ............................. 11
G. Automatic Combustion Control (ACC) ............ 11
H. Burn Rates and Operating E󰀩ciency............. 11
I. Wood Fuel .................................. 12
J. Building A Fire............................... 12
K. Blower Control Box with Snap Disc . . . . . . . . . . . . . . 14
L. Blower Operating ............................ 14
M. Opacity (Smoke) ............................ 14
N. Clear Space ................................ 14
O. Negative Pressure ........................... 15
P. Frequently Asked Questions.................... 15
3 Maintenance and Service
A. Quick Reference Maintenance Guide ............ 16
B. General Maintenance......................... 17
C. Correct Ba󰀪e & Blanket Placement.............. 19
4 Troubleshooting Guide ...............................................20
5 Service Parts Replacement
A. Glass ..................................... 21
B. Firebrick ................................... 21
C. Blower .................................... 22
D. Snap Disc.................................. 22
E. Ba󰀪e Board & Fiber Blanket ................... 23
F. Wiring Diagram.............................. 23
G. Door Handle................................ 23
H. Tube Channel............................... 24
6 Reference Materials
A. Service & Maintenance Log .................... 25
B. Service Parts ............................... 27
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
Quadra-Fire is a registered trademark of Hearth & Home Technologies.
!
 = Contains updated information


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B. Warranty
Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Pellet Wood Electric Venting Components Covered
1 year X X X X X
All parts including handles, external enameled
components and other material except as covered by
Conditions, Exclusions, and Limitations listed
2 years
X X Igniters, Auger Motors, Electronic Components, and
Glass
X
Electrical components limited to modules, remotes/
wall switches, valves, pilots, fans, junction boxes, wire
harnesses, transformers and lights (excluding light bulbs)
X X Molded Refractory Panels, Glass Liners
3 years X Firepots, Burnpots, Mechanical Feeders/Auger
Assemblies
5 years 1 years X Vent Free Burners, Vent Free Logs
X X Castings Medallion and Ba󰀪es
AUSTRALIAN WARRANTY INFORMATION
Hearth & Home Technologies (HHT)
7571 215th Street West, Lakeville, MN 55044
0011-1-651-345-1777
www.hearthnhome.com
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are
purchased from an HHT authorized dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will
be free from defects in materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during
the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion,
may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the
veried purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase
price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this
manufacturer’s warranty begins on the date of rst occupancy of the dwelling or six months after the sale of the product by
an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s
warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the instal-
lation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in
the following table.
The term “Limited Lifetime” in the table below is dened as: 20 years from the beginning date of warranty coverage for gas
appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time
periods reect the minimum expected useful lives of the designated components under normal operating conditions.
2000-645G (5-20) Page 1 of 3

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Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Pellet Wood Electric Venting Components Covered
6 years 3 years X Catalyst - Limitations Listed
7 years 3 years X X Manifold Tubes HHT
Chimney and Termination
10 years 1 year X Burners, Logs and Refractory
Limited
Lifetime 3 years X X X Firebox and Heat Exchanger, FlexBurn®System
(engine, inner cover, access cover and reback)
1 year None X X X X X All Replacement Parts beyond Warranty Period
OTHER RIGHTS
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian
law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
WARRANTY CONDITIONS AND EXCLUSIONS:
• The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorized dealer
or distributor. A list of HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
WARRANTY EXCLUSIONS:
This HHT manufacturer’s warranty does not cover the following:
• Changes in surface nishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface nishes may occur. This is not a aw and is not covered under warranty.
• Damage to printed, plated, or enamelled surfaces caused by ngerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts in-
clude: paint, wood, pellet and coal gaskets, rebricks, grates, ame guides, light bulbs, batteries and the discoloration
of glass.
• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints
related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identication label furnished with the appliance; (2) failure to in-
stall the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by
tightly sealed constructions, insu󰀩cient make-up air supply, or handling devices such as exhaust fans or forced air fur-
naces or other such causes; (6) use of fuels other than those specied in the operating instructions; (7) installation or
use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT (8) modication of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup-
tions or uctuations of electrical power supply to the appliance.
2000-645G (5-20) Page 2 of 3

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• Non HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing replace system in which an insert or a decorative gas appliance is installed.
• Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping
charges for parts
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and conguration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-red or operated in atmospheres contaminated by chlorine, uorine, or other damaging
chemicals. Over-ring can be identied by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel nishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not
limited to, improper chimney or venting installation.
HOW TO CLAIM
• To make a claim against this warranty, contact your local distributor during regular business hours. See addresses
below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).
• Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the product.
• Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for
parts are not covered by this manufacturers’ warranty.
• HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assess-
ment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to
occur.
• To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you
do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
Melbourne
Jetmaster
444 Swan Street
Richmond 3121
[phone]
Perth
Fireplace Corner
277 Lord Street
East Perth 6000
[phone]
Sydney
Jetmaster
55 Marickville Rd.
Marickville 2204
[phone]
2000-645G (5-20) Page 3 of 3
VIC / TAS/ SA/ NSW and QLD
Jetmaster
444 Swan Street
Richmond 3121
[phone]
WA
Fireplace Corner
277 Lord Street
East Perth 6000
[phone]

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C. Quick Start Guide
1 2 3
4 5
6 7
NOTE: These are generic drawings and may not represent your speci c model.
ITEMS NEEDED FOR FIRST FIRE: 10 Pieces of Newspaper, 10-20 Pieces of Dry
Kindling and Few Pieces of Dry Split Wood.
The appliance is ready for
normal operation.
Warning! Risk of Fire.
Close and securely latch the door after
the  re has started, and after refueling,
to prevent:
- Spillage of smoke,  ame and carbon
monoxide
- Spillage of sparks, coals, and logs
- Over  ring
DO NOT leave the appliance unattended
with the door open.
Starting a  re may not require an open
door for draft.
ACTIVATE ACC
ACTIVATE ACC
LOAD WOOD
ADD NEWSPAPER
ADD KINDLING
LIGHT THE PAPER
ADD MORE WOOD

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A. Insert Certication
B. BTU & E󰀩ciency Specications
The Quadra-Fire Expedition II Australian Wood Insert is Hardwood Certied. Hardwood Particulate Emissions equaling 1.3
g/kg with a Space Heating E󰀩ciency of 61%.
This wood appliance needs periodic inspection and repair for proper operation. It is against federal regulations to operate
this wood appliance in a manner inconsistent with operating instructions in this manual.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualied
installer, service agency or your dealer.
C. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please
contact your dealer for replacement glass.
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling
all components.
• Operating appliance without legs attached (if supplied
with appliance).
• Do NOT Over re - If appliance or chimney connector
glows, you are over ring.
Any such action that may cause a re hazard.
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
Model: EXPEDITIONII-AU
Laboratory: ASFT
Report No: ASFT20046
Type: Hardwood only at 25% dry basis
Standard: AS/NZS4013 for Hardwood
Overall Average E󰀩ciency
Burning Hardwood (AS/NZS 4014) 61%
Average Particulate Emission
Factor Burning Hardwood (AS/
NZS 4014)
1.3 g/kg
Maximum Average Heat Output
Burning Hardwood 8.5 kW
Wetback
Wetbacks are
NOT an approved
option and must
not be tted.
Vent Size: 6 inches
Firebox Size: 56.65 Litres
Recommended Wood Length: 457 mm
Fuel Orientation: Side to Side
Approved Fuel
Hardwood only
with a Moisture
content less than
25% (dry basis)
NOTE: Hearth & Home Technologies, manufacturer of this appliance, reserves the right to alter its products, their
specications and/or price without notice.
Hearth & Home Technologies WILL NOT warranty
appliances that exhibit evidence of over-ring. Evidence
of over-ring includes, but is not limited to:
• Warped air tube
• Deteriorated refractory brick retainers
• Deteriorated ba󰀪e and other interior components
11 Listing and Code Approvals
WARNING
!

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A. Your Wood Appliance
If you expect that children may come into contact with this appliance, we recommend a barrier such as a decorative screen.
See your dealer for suggestions.
22Operating Instructions
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as appliance.
• Alert children and adults to hazards of high temperatures.
• High temperatures may ignite clothing or other ammable materials.
• Keep clothing, furniture, draperies and other ammable materials away.
WARNING
!
HOT SURFACES!
Glass and other surfaces are hot during operation AND cool
down.
Figure 2.1- General Operating Parts
Blower Controls
Surround:
Cast or Flat
Metal
Convection Fan
ACC Start-up Air
Control
Door Handle
Do not operate appliance before reading and understanding operating
instructions. Failure to operate appliance according to operating instructions
could cause re or injury.
WARNING
!

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D. Combustible/Non-combustible Materials
• Combustible Material
Material made of or surfaced with wood, compressed
paper, plant bers, plastics, or any material capable
of igniting and burning, whether ame-proofed or not,
plastered or non-plastered.
• Non-combustible Material
Material which will not ignite and burn. Such materials
are those consisting entirely of steel, iron, brick, tile,
slate, glass or plasters, or any combination thereof.
• Non-combustible Sealant Material
Sealants which will not ignite and burn: Rutland, Inc.
Fireplace Mortar #63, Rutland 76R, Nuex 304, GE
RTV106 or GE RTB116 (or equivalent).
E. Wood Selection & Storage
Burn only dry seasoned wood. Store wood under cover,
out of the rain and snow. Dry and well-seasoned wood will
not only minimize the chance of creosote formation, but will
give you the most e󰀩cient re. Even dry wood contains at
least 15% moisture by weight, and should be burned hot
enough to keep the chimney hot for as long as it takes to
dry the wood out - about one hour. It is a waste of energy to
burn unseasoned wood of any kind.
Dead wood lying on the forest oor should be considered
wet, and requires full seasoning time. Standing dead wood
can be considered to be about 2/3 seasoned. To tell if wood
is dry enough to burn, check the ends of the logs. If there
are cracks radiating in all directions from the center, it is dry.
If your wood sizzles in the re, even though the surface is
dry, it may not be fully cured.
Splitting wood before it is stored reduces drying time.
Wood should be stacked so that both ends of each piece
are exposed to air, since more drying occurs through the
cut ends than the sides. This is true even with wood that
has been split. Store wood under cover, such as in a shed,
or covered with a tarp, plastic, tar paper, sheets of scrap
plywood, etc., as uncovered wood can absorb water from
rain or snow, delaying the seasoning process.
B. Fire Safety
To provide reasonable re safety, the following should be
given serious consideration:
1. Install at least one smoke detector on each oor of your
home to ensure your safety. They should be located away
from the heating appliance and close to the sleeping
areas. Follow the smoke detector manufacturer’s
placement and installation instructions, and be sure to
maintain regularly.
2. A conveniently located Class A re extinguisher to
contend with small res resulting from burning embers.
3. A CO detector should be installed in the room with
the appliance.
4. A practiced evacuation plan, consisting of at least two
escape routes.
5. A plan to deal with a chimney re as follows:
- In the event of a chimney re:
- Evacuate the house immediately
- Notify re department.
C. Over-Firing Your Appliance
Visit www.quadrare.com/shopping-tools/videos to view
product and use & care videos.
1. Symptoms of Over-Firing
Symptoms of over-ring may include one or more of
the following:
• Chimney connector or appliance glowing
• Roaring, rumbling noises
• Loud cracking or banging sounds
• Metal warping
• Chimney re
2. What To Do if Your Appliance is Over-Firing
• Immediately close the door and air controls to reduce air
supply to the re.
• If you suspect a chimney re, call the re department
and evacuate your house.
• Contact your local chimney professional and have your
appliance and appliance pipe inspected for any damage.
• Do not use your appliance until the chimney professional
informs you it is safe to do so.
Hearth & Home Technologies WILL NOT warranty
appliances that exhibit evidence of over-ring. Evidence
of over-ring includes, but is not limited to:
• Warped air tube
• Deteriorated refractory brick retainers
• Deteriorated ba󰀪e and other interior components
Fire Risk.
Do not over-re.
Over-ring may ignite creosote or will damage
the appliance and chimney.
WARNING
!
To prevent over-ring your appliance, DO NOT:
• Use ammable liquids
• Overload with wood
• Burn trash or large amounts of scrap lumber
• Permit too much air to the re

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NOTICE: Improper operation can turn any wood appliance
into a smoldering environmental hazard.
F. Burning Process
In recent years there has been an increasing concern
about air quality. Much of the blame for poor air quality
has been placed on the burning of wood for home heating.
In order to improve the situation, we at Quadra-Fire
have developed cleaner-burning wood appliances that
surpass the requirements for emissions established by our
governing agencies. These wood appliances, like any other
appliances, must be properly operated in order to insure
that they perform the way they are designed to perform.
Improper operation can turn most any wood appliance into
a smoldering environmental hazard.
Air quality is important to all of us, and if we choose to use
wood to heat our homes we should do so responsibly. To do
this we need to learn to burn our appliances in the cleanest
way possible. Doing this will allow us to continue using our
wood appliances for many years to come.
G. Automatic Combustion Control (ACC)
When using the Automatic Combustion Control (ACC)
system, you do not have to continually monitor the re.
Once you set the ACC system it will control the re for you.
Follow the instructions below to learn how to operate your
stove with ease.
1. Kindling or First Stage
It helps to know a little about the actual process of burning
in order to understand what goes on inside a appliance.
The rst stage of burning is called the kindling stage. In this
stage, the wood is heated to a temperature high enough to
evaporate the moisture which is present in all wood. The
wood will reach the boiling point of water (212°F) and will
not get any hotter until the water is evaporated. This process
takes heat from the coals and tends to cool the appliance.
Fire requires three things to burn - fuel, air and heat. So, if
heat is robbed from the appliance during the drying stage,
the new load of wood has reduced the chances for a good
clean burn. For this reason, it is always best to burn dry,
seasoned rewood. When the wood isn’t dry, you must
open the air controls and burn at a high burn setting for a
longer time to start it burning. The heat generated from the
re should be warming your home and establishing the ue
draft, not evaporating the moisture out of wet, unseasoned
wood, resulting in wasted heat.
2. Second Stage
The next stage of burning, the secondary stage, is the
period when the wood gives o󰀨 ammable gases which
burn above the fuel with bright ames. During this stage of
burning it is very important that the ames be maintained
and not allowed to go out. This will ensure the cleanest
possible re.
3. Final Stage
The nal stage of burning is the charcoal stage. This occurs
when the ammable gases have been mostly burned and
only charcoal remains. This is a naturally clean portion of
the burn. The coals burn with hot blue ames.
It is very important to reload your appliance while enough
lively hot coals remain in order to provide the amount of
heat needed to dry and rekindle the next load of wood. It is
best to activate the ACC before reloading (Figure 2.2). This
livens up the coal bed and reduces excessive emissions
(opacity/smoke). Open door slowly so that ash or smoke
does not exit appliance through opening. You should also
break up any large chunks and distribute the coals so that
the new wood is laid on hot coals.
Figure 2.2
ACC Start-up Air
Control
To activate:
Push back until it stops and then pull forward until it stops
H. Burn Rates and Operating E󰀩ciency
This wood appliance has a manufacturer-
set minimum low burn rate that must not be
altered. It is against federal regulations to
alter this setting or otherwise operate this
insert in a manner inconsistent with operating
instructions in this manual.
WARNING
!
For maximum operating e󰀩ciency
• Burn dry, well-seasoned wood.
• Follow these burn rate instructions below.
Burn Rates
1. Starting a Fire:
- Load appliance with wood and start re (reference
Quick Start Guide on page 7).
- Activate ACC.
2. Reloading:
- Add wood as needed.
- Activate ACC.
3. Adjusting the Burn Rate:
The Expedition II Insert is designed to optimize e󰀩ciency at
all times. Since there are no user controls to adjust the burn
rate, the easiest method is to learn how many logs you need
at a time for the amount of heat desired. In addition to the
amount of wood and the size of the logs, take the time to
experiment with split and unsplit logs as split logs will burn
faster than unsplit logs.

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NOTE: If using the blower, blower should be o󰀨 for the
rst 30 minutes and then be operated in the desired
setting at 30 minutes.
I. Wood Fuel
The majority of the problems appliance owners experience
are caused by trying to burn wet, unseasoned wood.
• Wet, unseasoned wood requires energy to evaporate
the water instead of heating your home, and
• Causes evaporating moisture which cools your chimney,
accelerating formation of creosote.
Seasoned Wood
• Cut logs to size
• Split to 6 inches (152 mm) or less in diameter
• Air dry to a moisture content of not more than 20%
- Soft wood - about nine months to dry
- Hard wood - about eighteen months to dry
Storing Wood
Steps to ensure properly seasoned wood:
• Stack wood to allow air to circulate freely around and
through woodpile.
• Elevate wood pile o󰀨 ground to allow air
circulation underneath.
• Smaller pieces of wood dry faster. Any piece over 6 in.
(152 mm) in diameter should be split.
• Wood (whole or split) should be stacked so both ends of
each piece are exposed to air. More drying occurs through
the cut ends than the sides.
• Store wood under cover to prevent water absorption from
rain or snow. Avoid covering the sides and ends completely.
Hardwood vs Softwood
Your appliance performance depends on the quality of the
rewood you use.
• Seasoned wood contains about 8,000 BTUs per pound.
• Hard woods are more dense than soft woods.
• Hard woods contain 60% more BTUs than soft woods.
• Hard woods require more time to season, burn slower
and are harder to ignite.
• Soft woods require less time to dry, burn faster and are
easier to ignite.
• Start the re with softwood to bring the appliance up to
operating temperature and to establish draft.
• Add hardwood for slow, even heat and longer burn time.
Processed Solid Fuel Fire Logs
• NOT permitted for use in this appliance
Moisture
NOTICE: Seasoning time may vary depending on
drying conditions.
Fire Risk.
• DO NOT BURN GARBAGE OR
FLAMMABLE FLUIDS SUCH AS
GASOLINE, NAPHTHA OR ENGINE OIL.
• Do NOT burn treated wood or wood with
salt (driftwood).
• May generate carbon monoxide if burn
material other than wood.
May result in illness or possible death.
WARNING
!
Fire Risk
Do NOT store wood:
• In front of the appliance.
• In space required for loading or
ash removal.
WARNING
!
Fire Risk.
• Do NOT burn wet or green wood.
• Store wood in dry location.
• Stack wood so both ends are exposed
to air.
Wet, unseasoned wood can cause
accumulation of creosote.
WARNING
!
J. Building A Fire
Before lighting your rst re in the appliance:
NOTE: The special high temperature paint that your
appliance is nished with will cure as your appliance
heats. You will notice an odor and perhaps see some
vapor rise from the appliance surface; this is normal.
We recommend that you open a window until the odor
dissipates and paint is cured.

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NOTE: Build re on brick rebox oor. Do NOT use
grates, andirons or other methods to support fuel. It will
adversely a󰀨ect emissions.
1. Conrm the ba󰀪e and ceramic blanket are correctly
positioned. It should be even with the front tube and
resting on all tubes (Figure 2.3 and Figure 2.4).
2. Remove all labels from glass.
There are many ways to build a re. The basic principle
is to light easily-ignitable tinder or paper, which ignites
the fast burning kindling, which in turn ignites the slow-
burning rewood.
Here is one method that works well:
3. Activate ACC.
4. Load 1 or 2 small pieces of dry split wood into the rebox
oor.
5. Place several wads of crushed paper on top of the dry
split wood.
6. Lay small dry sticks of kindling on top of the paper.
7. Make sure that no matches or other combustibles are in
the immediate area of the appliance. Be sure the room
is ventilated and the ue unobstructed.
8. Light the paper in the appliance. NEVER light or rekindle
re with kerosene, gasoline, or charcoal lighter uid; the
results can be fatal.
9. Once the kindling is burning quickly, add several full-
length logs 3 to 4 inches (76 - 102mm) in diameter. Be
careful not to smother the re. Stack the pieces of wood
1/2 to 1 inch apart (13-25mm); near enough to keep
each other hot, but far enough away from each other to
allow air ow between them.
10. Activate the timer system (ACC).
- This livens up the coal bed and reduces excessive
emissions (opacity/smoke).
- Open door slowly so that ash or smoke does not
exit appliance through opening.
- Large logs burn slowly, holding a re longer.
- Small logs burn fast and hot, giving quick heat.
Fuel reloading:
1. This appliance has a large door with an exceptional
view of the re.
- Door opens 26 inches (660mm) which goes beyond
the standard size hearth pad covering the oor in
front of the appliance.
- May want to use a hearth rug in front of the hearth
pad to protect the ooring from ash spillage and
continuous cleaning of carpet, etc.
1. Open door slowly so that ash or smoke does not exit
appliance through opening.
- Check the level of the ash build-up. Remove ash if it
reaches the top of the brick covers. Ash should not be
spilling over the brick covers onto the ash lip.
- Any ash or coals on the ash lip can be pressed into
the door gasket and shorten the life of the gasket.
- If the ash is left to accumulate on the ash lip it can
interfere with the door closing and/or falling out onto
the hearth pad or beyond.
Check the ash level each time you reload.
Fire Risk.
Do NOT store wood:
• Closer than required clearances to
combustibles to appliance
• Within space required for loading or ash
removal.
Do NOT operate appliance:
• With appliance door open.
• With ash removal system door open.
WARNING
!
Figure 2.3
Baffle Board even with front
tube & resting on all tubes
Start-Up Air
Control
Figure 2.4
Tube Channels
Ceramic Blanket on Top
2 pc Baffle Board
WARNING
!
Fire Risk.
• Do NOT burn wet or green wood.
• Store wood in dry location.
• Stack wood so both ends are exposed to air.
Wet, unseasoned wood can cause accumulation
of creosote.

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K. Blower Control Box with Snap Disc
1. The blower will turn on/o󰀨 automatically when set to
AUTO (Figure 2.5).
2. When set to MANUAL, the fan will turn on/o󰀨 only. This
setting over-rides the internal snap disc.
3. Adjust the speed of the fan by turning the HIGH/LOW
knob to the desired setting.
L. Blower Operating
1. Initial (cold) startup:
Push the Start-up Air Control back until it stops. The
blower tends to cool the appliance. Leave the blower o󰀨
until the burn is well established, i.e., 30 minutes.
NOTE: For maximum e󰀩ciency and lowest emissions,
when operating the blower in either the automatic or
manual setting for the blower o󰀨 until the burn is well
established, i.e., 30 minutes.
N. Clear Space
NOTE: Do NOT place combustible objects within 4 ft
(1.2m) of the front of appliance (Figure 2.6).
• Mantel:
Avoid placing candles and other heat-sensitive objects
on mantel or hearth. Heat may damage these objects.
Figure 2.5
AUTO
MANUAL
MANUAL: Overrides
the internal snap disc
AUTO: Fan will turn
ON/OFF automatically
and is controlled by the
internal snap disc
MANUAL: Overrides
the internal snap disc
AUTO: Fan will turn
ON/OFF automatically
and is controlled by the
internal snap disc
2. The blower is equipped with Variable Speed Control
switch. Increase blower speed by turning the setting
knob counter-clockwise.
M. Opacity (Smoke)
This is the measure of how cleanly your appliance is burning.
Opacity is measured in percent; 100% opacity is when an
object is totally obscured by the smoke column from a
chimney, and 0% opacity means that no smoke column can
be seen. As you become familiar with your appliance, you
should periodically check the opacity. This will allow you to
know how to burn as nearly smoke-free as possible (goal of
0% opacity).
CAUTION
!
When burning your rst re, you will experience
smoke and odor from the appliance resulting from the
curing of paint and burning o󰀨 of any oils remaining
from manufacturing.
OPEN WINDOWS DURING INITIAL BURN TO
DISSIPATE SMOKE AND ODORS!
• Odors may be irritating to sensitive individuals.
• Smoke detectors may activate.
Figure 2.6
Maintain 4 ft (1.22m) clearance to
combustible in front of appliance
Do NOT place combustible objects in front of the
appliance. High temperatures may ignite clothing,
furniture or draperies.
WARNING
!

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Negative pressure results from the imbalance of air available
for the appliance to operate properly. It can be strongest in
lower levels of the house.
Causes include:
• Exhaust fans (kitchen, bath, etc.)
• Range hoods
• Combustion air requirements for furnaces, water
appliances and other combustion appliances
• Clothes dryers
• Location of return-air vents to furnace or air conditioning
• Imbalances of the HVAC air handling system
• Upper level air leaks such as:
- Recessed lighting
- Attic hatch
- Duct leaks
O. Negative Pressure
P. Frequently Asked Questions
ISSUES SOLUTIONS
Odor from appliance When rst operated, this appliance may release an odor for the rst several hours. This is
caused by the curing of the paint and the burning o󰀨 of any oils remaining from manufacturing.
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not a󰀨ect the operation or
longevity of the appliance.
Whirring sound If the blower has been installed, the blower produces a whirring sound which increases in
volume as the speed is increased.
CONTACT YOUR DEALER for additional information regarding operation and troubleshooting.
Visit www.quadrare.com to nd a dealer.
Table 2.1
Asphyxiation Risk.
• Negative pressure can cause spillage
of combustion fumes, soot and
carbon monoxide.
• Appliance needs to draft properly for safety.
WARNING
!
Do NOT operate a circulating fan within close proximity,
approximately 4 ft (1.2m), of appliance:
• Can reverse air ow, blowing hot air into
appliance cavity.
• Can damage appliance blower due to overheating.
CAUTION
!
To minimize the e󰀨ects of negative air pressure:
• Install the outside air kit with the intake facing prevailing
winds during the heating season
• Ensure adequate outdoor air for all combustion
appliances and exhaust equipment
• Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the appliance
• Avoid installing the appliance near doors, walkways or
small isolated spaces
• Recessed lighting should be a “sealed can” design
• Attic hatches weather stripped or sealed
• Attic mounted duct work and air handler joints and seams
taped or sealed
Fire Risk.
• DO NOT BURN GARBAGE OR
FLAMMABLE FLUIDS SUCH AS
GASOLINE, NAPHTHA OR ENGINE
OIL.
WARNING
!
• Do NOT burn treated wood or wood with salt
(driftwood).
• May generate carbon monoxide if burn material other
than wood.
May result in illness or possible death.
Fire Risk.
Keep combustible materials, gasoline and
other ammable vapors and liquids
clear of appliance.
• Do NOT store ammable materials in
the appliance’s vicinity.
WARNING
!
• DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP” A
FIRE IN THIS Appliance.
• Keep all such liquids well away from the appliance
while it is in use.
• Combustible materials may ignite.

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FREQUENCY TASK
Ba󰀪 e & Blanket
MONTHLY
or after every
one (1) cord of
wood
Ba󰀪 e and blanket placement is critical to heat output, e󰀩 ciency and
overall life of the appliance. Make sure the ba󰀪 e is pushed all of the
way to the back of the  rebox and the blanket is laying  at. Inspect
ba󰀪 e for cracks.
Ceramic Blanket
Back of Firebox
Baffle Board
Baffle Retainer
Bracket
Blower
YEARLY or after
every four (4)
cords of wood
Vacuum the blower impellers.
Chimney System
EVERY TWO
MONTHS
or after every
four (4) cords of
wood
The chimney and chimney cap must be inspected for soot and
creosote every two months during the burn season or more frequency
if chimney exceeds or is under 14-16 ft (4.3m-4.8m) measured from
bottom of appliance.
This will prevent pipe blockage, poor draft, and chimney  res.
Always burn dry wood to help prevent cap blockage and creosote
build-up.
Firebrick & Ash Removal
WEEKLY
or after every 25
loads of wood
Ashes must be cool before you can dispose of the ashes in a non-
combustible container.
Firebrick is designed to protect your  rebox. After ashes are removed,
inspect the  rebrick and replace  rebricks that are crumbling, cracked
or broken.
Door & Glass Assemblies
WEEKLY
or after every 25
loads of wood
Keep door and glass gasket in good shape to maintain good burn.
To test: place a dollar bill between the appliance and door and then
shut the door. If you can pull the dollar out, remove one washer from
door handle behind latch cam and try again. If you can still pull it out,
replace the door gasket.
Check the glass frame for loose screws to prevent air leakage.
Check glass for cracks.
Door Handles
WEEKLY
or after every 25
loads of wood
Check the door latch for proper adjustment. This is very important
especially after the door rope has formed to the appliance face.
Check door handle for smooth cam operation.
These are generic drawings and may not represent your model.
A. Quick Reference Maintenance Guide
When properly maintained, your appliance will give you many
years of trouble-free service. Contact your dealer to answer
questions regarding proper operation, troubleshooting
and service for your appliance. Visit www.quadrare.com/
owner-resources to view basic troubleshooting, FAQs, use
& care videos.
Allow the appliance to completely cool down before
performing any cleaning or maintenance. Start the rst
inspection after the rst 2 months of use, or if performance
changes, and adjust your schedule accordingly.
Maintenance is required for safe operation and must be
performed to maintain your warranty.
Table 3.1
33Maintenance and Service
CAUTION
!

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B. General Maintenance
1. Creosote (Chimney) Cleaning
• Frequency: Every 2 months during heating season or
as recommended by a certied chimney sweep; more
frequently if chimney exceeds or is under 14-16 ft.
(measured from bottom of appliance)
• By: Certied Chimney Sweep
Remove all ash from the rebox and extinguish all hot embers
before disposal. Allow the appliance to cool completely.
Disconnect ue pipe or remove ba󰀪e and ceramic blanket
from appliance before cleaning chimney. Otherwise residue
can pile up on top of the ba󰀪e and ceramic blanket and the
appliance will not work properly. (See Ba󰀪e Board & Fiber
Blanket on page 23). Close the door tightly. The creosote or
soot should be removed with a brush specically designed
for the type of chimney in use. Clean out fallen ashes from
the rebox.
It is also recommended that before each heating season
the entire system be professionally inspected, cleaned and
repaired if necessary.
Inspection:
Inspect the system at the appliance connection and at the
chimney top. Cooler surfaces tend to build creosote deposits
quicker, so it is important to check the chimney from the top
as well as from the bottom.
Formation and Need For Removal:
When wood is burned slowly, it produces tar and other
organic vapors which combine with expelled moisture to
form creosote.
The creosote vapors condense in the relatively cool
chimney ue of a newly-started or a slow-burning re. As
a result, creosote residue accumulates on the ue lining.
When ignited, this creosote creates an extremely hot re
which may damage the chimney or even destroy the house.
The chimney connector and chimney should be inspected
once every 2 months during the heating season to determine
if a creosote or soot buildup has occurred. If creosote or
soot has accumulated, it should be removed to reduce the
risk of a chimney re.
2. Disposal of Ashes
• Frequency: When ash is within 1-3/4 in. (44mm) of
rebox lip
• By: Homeowner
3. Appliance Inspection
• Frequency: Every 2 months at the same time the
chimney and chimney connector are inspected.
• By: Homeowner
Check for:
• Cracks in glass
• Door handle - smooth cam operation
• Ba󰀪e and ceramic blanket correct placement
• Ba󰀪e for warpage
• Firebrick for cracks, broken or crumbly
• Door gasket (Dollar bill test): Place a dollar bill between
the appliance and the door and then shut the door. If you
can pull the dollar bill out, replace the door gasket.
• Glass frame for loose screws
Ashes should be placed in a metal container with a tight
tting lid. The closed container of ashes should be placed
on a non-combustible oor or on the ground, well away
from all combustible materials, pending nal disposal. If the
ashes are disposed of by burial in soil or otherwise locally
dispersed, they should be retained in the closed container
until all cinders have thoroughly cooled.
Fire Risk.
Ashes could contain hot embers.
WARNING
!
Fire Risk.
Disposal of Ashes
• Ashes should be placed in metal container
with tight tting lid.
• Do not place metal container on
combustible surface.
WARNING
!
• Ashes should be retained in closed container until all
cinders have thoroughly cooled.
Fire Risk.
• Do not use chimney cleaners or ame
colorants in your appliance. Will corrode
chimney pipe.
WARNING
!
Fire Risk.
Prevent creosote buildup.
• Inspect chimney connector and chimney once
every two months during heating season.
• Remove creosote to reduce risk of chimney
re.
• Ignited creosote is extremely HOT.
WARNING
!

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4. Glass Cleaning
• Frequency: As desired
• By: Homeowner
6. Inspect Firebrick
• Frequency: After each ash removal
• By: Homeowner
Replace the rebrick if they become crumbly and/or if there
is a 1/4 inch (6.35mm) gap between the bricks.
The rebox is lined with rebrick, which has exceptional
insulating properties. Do not use a grate; simply build a re on
the rebox oor. Do not operate appliance without rebrick.
1. After the coals have completely cooled, remove all old
brick and ash from unit and vacuum rebox.
2. Remove new brick set from box and lay out to the diagram
shown in the instructions that come with the brick set or
refer to the diagram on the service parts list at the end of
this manual.
3. Lay bottom bricks in unit.
4. Install rear bricks on the top of the bottom bricks. Slide
top of bricks under clip on back of rebox wall and push
bottom of bricks back.
5. Install side bricks. Slide top of brick under clips on side
of rebox and push the bottom of the brick until it is ush
with the side of the unit.
Clean glass with a non-abrasive glass cleaner. Abrasive
cleaners may scratch and cause glass to crack. If the
deposits on the glass are not very heavy, normal glass
cleaners work well. Heavier deposits may be removed by
using a damp cloth dipped in wood ashes or by using a
commercially available oven cleaner.
After using an oven cleaner, it is advisable to remove any
residue with a glass cleaner or soap and water. Oven
cleaner left on during the next ring can permanently stain
the glass and damage the nish on metal surfaces.
A portion of the combustion air entering the rebox is
deected down over the inside of the door glass. This
air ow “washes” the glass, helping to keep smoke from
adhering to its surface.
5. Cleaning Plated Surfaces
• Frequency: Prior to first burn and then as desired
• By: Homeowner
Clean all the ngerprints and oils from plated surfaces
BEFORE ring the appliance for the rst time. If not cleaned
properly before lighting your rst re, the oils can cause
permanent markings on the plating.
After the plating is cured, the oils will not a󰀨ect the nish
and little maintenance is required. Wipe clean as needed.
Handle glass assembly with care. Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• Do not clean glass while it is hot
CAUTION
!
Do not use polishes with abrasives. It will scratch
plated surfaces.
CAUTION
!

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C. Correct Ba󰀪e & Blanket Placement INCORRECT POSITIONS
Ceramic Blanket and Ba󰀪e Board are NOT in contact
with the back of the rebox.
Ceramic Blanket is NOT in contact with the back of the
rebox and NOT even with the Ba󰀪e Board in the front.
Ceramic Blanket is bunched up at the back of the rebox
and NOT even with the Ba󰀪e Board in the front.
Ceramic Blanket
Back of
Firebox
Baffle Board
Figure 3.2
CORRECT POSITION
Figure 3.1
Ceramic Blanket and Ba󰀪e Board MUST be in contact
with the back of the rebox and even with each other in
the front.
Ceramic Blanket
Back of Firebox
Baffle Board
Baffle Retainer
Bracket
The ba󰀪e boards are FRAGILE. Use extreme caution
when loading rewood to prevent:
• Cracking, breaking or damaging the ba󰀪e boards
DO NOT operate the appliance without ba󰀪e boards
CAUTION
!
Fire Risk.
Firebox damage due to improper ba󰀪e
placement is not covered by warranty. Operate
the wood burning appliance with the ba󰀪e in
the correct position only.
WARNING
!
Not doing so could result in:
• Reduced e󰀩ciency
• Overheating the chimney
• Overheating the rear of the rebox
• Poor performance
Ensure correct ba󰀪e placement and replace ba󰀪e
components if damaged or missing.

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With proper installation, operation, and maintenance your wood appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist you or a qualied service person in the diagnosis of a problem
and the corrective action to be taken.
Start Fire Problems Possible Cause Solution
Can not get re started
Excessive smoke or spillage
Burns too slowly
Not enough heat output
Not enough kindling/paper or no
kindling/paper
Use dry kindling, more paper. Arrange kindling &
wood for air movement.
Not enough air for re to ignite
Check for restricted termination cap
Check for blockage of outside air kit (if installed).
Check for ue blockage.
Warm ue before starting re (refer to Building a
Fire on page 12).
Check for adequate vent height (refer to Minimum
Height of Flue System Exit on page 12 of
Installation Manual).
Open window below the appliance towards
the wind.
Wood condition is too wet, too large Use dry, seasoned wood (refer to Wood Fuel on
page 12).
Bed of coals not established before
adding wood
Start with paper & kindling to establish bed of coals
(refer to Building a Fire on page 12).
Flue blockage such as birds’ nests or
leaves in termination cap
Have chimney inspected for creosote and cleaned
by a certied chimney sweep.
Down draft or negative pressure
Competition with exhaust devices
Do not use exhaust fans during start-up (refer to
Negative Pressure on page 15).
Open window below the appliance towards the
wind.
Fire burns too fast
Extremely dry or soft wood
Mix in hardwood.
Mix in less seasoned wood after re is established
(refer to Wood Fuel on page 12).
Over drafting
Check for correct vent height; too much vertical
height creates over drafting.
Check location of vent termination (refer to
Chimney Termination Requirements on page 12
of Installation manual).
Table 4.1
44Troubleshooting Guide