Quadra-Fire Santa Fe Pellet Insert User manual

7019-230J October 23, 20181
SANTA FE PELLET INSERT
APPLIANCE
MODEL: SANTAFEI-MBK
Installation Manual
Installation & Appliance Set-Up
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
NOTICE: DO NOT DISCARD THIS MANUAL
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
WARNING
If the information in these instructions is
not followed exactly, a re could result
causing property damage, personal injury,
or death.
• Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
• Do not over re - If appliance or chimney connector
glows, you are over ring. Over ring will void your
warranty.
• Comply with all minimum clearances to combustibles
as specied. Failure to comply may cause house re.
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
WARNING
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
replace.
• Alert children and adults to hazards of high
temperatures
• High temperatures may ignite clothing or other
ammable materials.
• Keep clothing, furniture, draperies and other
ammable materials away.
NOTE
To obtain a French translation of this manual, please contact
your dealer or visit www.quadrare.com
Pour obtenir une traduction française de ce manuel, s’il vous
plaît contacter votre revendeur ou visitez www.quadrare.com
CAUTION
Tested and approved for wood pellets and corn pellets.
Burning of any other type of fuel voids your warranty.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, re ofcials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.

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SANTA FE PELLET INSERT
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
Quadra-Fire is a registered trademark of Hearth & Home Technologies.
1 Important Safety Information.............3
A. Appliance Certication....................... 3
B. BTU & Efciency Specications ............... 3
C. Glass Specications ........................ 4
D. Electrical Rating ........................... 4
E. Mobile Home Approved ...................... 4
F. Non-Combustible Materials ................... 4
G. Combustible Materials ...................... 4
H. Sleeping Room ............................ 4
I. California - Prop65 .......................... 4
2 Getting Started ....................................5
A . Design, Installation & Location Considerations .........5
B. Thermostat Wall Control Location .............. 6
C. Tools And Supplies Needed .................. 6
D. Inspect Appliance and Components ............ 6
E. Install Checklist ............................ 7
3 Dimensions and Clearances..............8
A. Appliance Dimensions ....................... 8
B. Clearance To Combustibles, UL and ULC........ 9
C. Minimum Opening for Masonry & Zero Clearance
Fireplaces.................................... 10
D. Hearth Extension.......................... 10
E. Floor Protection ........................... 10
F. Installation into a Factory-Built Fireplace ........ 11
G. Installation into a Masonry Fireplace .......... 12
H. Prefabricated Metal Chimney ................ 12
4 Vent Information................................13
A. Venting Termination Minimum Requirements .... 13
B. Avoiding Smoke and Odors.................. 14
C. Negative Pressure......................... 15
D. Draft ................................... 15
E. Chimney and Exhaust Connection ............ 15
F. Equivalent Feet of Pipe ..................... 16
G. Pipe Selection Chart ...................... 16
H. Pellet Venting Charts....................... 17
5 Venting Systems ...............................18
A. Full Reline With Outside Air - Horizontal ........ 18
B. Full Reline With Outside Air - Vertical.......... 19
6 Appliance Set-Up ..............................20
A. Leveling System .......................... 20
B. Outside Air Kit Instructions .................. 20
C. Optional Grille Removal and Installation ........ 21
D. Door Handle Removal...................... 21
E. Door Removal ............................ 21
F. Adjustable Hearth Support .................. 22
G. Panel and Trim Set ........................ 23
H. Thermostat Installation ..................... 24
I. Optional Log Set Placement ................. 25
7 Mobile Home Installation..................26
8 Reference Materials..........................27
A. Service & Maintenance List.................. 27
B. Accessory List ............................ 29

7019-230JOctober 23, 2018 3
SANTA FE PELLET INSERT
Model Santa Fe Pellet Insert
Laboratory OMNI Test Laboratories, Inc.
Report No. 061-S-77d-6.2
Type Solid Fuel Room Appliance/Pellet Fuel
Burning Type Insert
Standard
ASTM E1509-2004, ULC S628-93
and ULC/ORD-C1482-M1990 Room
Appliance Pellet Fuel Burning Type and
(UM) 84-HUD, Mobile Home Approved
FCC
Complies with Part 15 of FCC Rules.
Operation is subject to the following
two conditions: (1) this device may not
cause harmful interference, and (2) this
device must accept any interference
received, including interference that may
cause undesired operation.
The Quadra-Fire Santa Fe Pellet Insert meets the U.S. Environmental Protection Agency’s emission limits for pellet
inserts sold after May 15, 2015.
This pellet insert needs periodic inspection and repair for proper operation. It is against federal regulations to operate this
pellet insert in a manner inconsistent with operating instructions in this manual.
B. BTU & Efciency Specications
EPA Certication #: 940-14
EPA Certied Emissions: 1.8 grams per hour
*LHV Tested Efciency: N/A
**HHV Tested Efciency: N/A
***EPA BTU Output: 8,500 to 28,200 / hr.
****BTU Input: 11,600 to 38,700 / hr.
Vent Size: 3, 4 or 6 inches, “L” or “PL”
Hopper Capacity: 45 lbs.
Fuel Wood Pellets
* Weighted average LHV efciency using data collected
during EPA emissions test.
**Weighted average HHV efciency using data collected
during EPA emissions test.
***A range of BTU outputs based on EPA Default
Efciency and the burn rates from the low and high EPA
tests.
****Based on the maximum feed rate per hour multiplied
by approximately 8600 BTU’s which is the average BTU’s
from a pound of pellets.
1 Important Safety Information
A. Appliance Certication
NOTE: This installation must conform with local codes. In the absence of local codes you must comply with the ASTM
E1509-2004, ULC S628-93, ULC/ORD-C-1482-M1990, (UM) 84-HUD

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SANTA FE PELLET INSERT
NOTE: Hearth & Home Technologies, manufacturer
of this appliance, reserves the right to alter its
products, their specications and/or price without
notice.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualied
installer, service agency or your dealer.
C. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please
contact your dealer for replacement glass.
D. Electrical Rating
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps
E. Mobile Home Approved
• This appliance is approved for mobile home
installations when not installed in a sleeping room and
when an outside combustion air inlet is provided.
• The structural integrity of the mobile home oor,
ceiling, and walls must be maintained.
• The appliance must be properly grounded to the frame
of the mobile home and use only Listed pellet vent
Class “L” or “PL” connector pipe.
• Outside Air Kit, part OAK-ACC must be installed in a
mobile home installation.
WARNING
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth &
Home Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Operating appliance without legs attached (if supplied
with appliance).
• Do NOT Over re - If appliance or chimney connector
glows, you are over ring.
Any such action that may cause a re hazard.
H. Sleeping Room
When installed in a sleeping room it is recommended that
3ft of vertical be installed prior to horizontally exiting the
room and a smoke/CO alarm be installed in the bedroom.
The size of the room must be at least 50ft³ per 1,000 Btu/hr
stove input, if the stove exceeds the room size, out air must
be installed.
I. California - Prop65
WARNING
This product and the fuels used to operate this product (wood), and
the products of combustion of such fuels, can expose you to
chemicals including carbon black, which is known to the State of
California to cause cancer, and carbon monoxide, which is known to
the State of California to cause birth defects or other reproductive
harm. For more information go to: WWW.P65Warnings.ca.gov
F. Non-Combustible Materials
Material which will not ignite and burn, composed of any
combination of the following:
G. Combustible Materials
Material made of/or surfaced with any of the following
materials:
- Steel
- Plaster
- Brick
- Iron
- Concrete
- Tile
- Glass
- Slate
Materials reported as passing ASTM E 136, Standard
Test Method for Behavior of Metals, in a Vertical Tube
Furnace of 750° C.
- Wood
- Compressed Paper
- Plant Fibers
- Plastic
- Plywood/OSB
- Sheet Rock (drywall)
Any material that can ignite and burn: ame proofed or not,
plastered or non-plastered.

7019-230JOctober 23, 2018 5
SANTA FE PELLET INSERT
Install Guide
2 Getting Started
Marginal Location:
• Below peak
Location NOT recommended:
• Not the highest point of the roof
• Wind loading possible
Multi-level Roofs
Windward
Leeward
Recommended:
Outside Air Intake
on windward side
NOT recommended:
Outside Air Intake
on leeward side
Recommended Location:
• Above peak
Recommended:
• Insulated exterior chase
in cooler climates
Recommended Location:
• Above peak
• Inside heated space
Location NOT recommended:
• Too close to tree
• Below adjacent structure
• Lower roof line
• Avoid outside wall
Marginal Location:
• Wind loading possible
Figure 4.1
A . Design, Installation & Location Considerations
1. Appliance Location
NOTICE: Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult insurance carrier, local building inspector,
re ofcials or authorities having jurisdiction over
restrictions, installation inspection and permits.
It is a good idea to plan your installation on paper, using
exact measurements for clearances and oor protection,
before actually beginning the installation. Location of the
appliance and chimney will affect performance.
Consideration must be given to:
• Safety, convenience, trafc ow
• Placement of the chimney and chimney connector and
to minimize the use of chimney offsets.
• Place the appliance where there will be a clear passage
for a Listed chimney through the ceiling and roof
(vertical) or through exterior wall (horizontal).
• Installing the required outside air kit will affect the
location of the vent termination.
When locating vent and venting termination, the ideal
location is to vent above roof line when possible. This
minimizes the affects of wind loading.
Since pellet exhaust can contain ash, soot or sparks, you
must consider the location of:
• Windows
• Air Intakes
• Air Conditioner
• Overhang, softs, porch roofs, adjacent walls
• Landscaping, vegetation
• Horizontal or vertical vent termination
2. Floor Support
The supporting oor under the appliance must be able to
handle the weight of the appliance, fuel load and the weight
of the chimney.
Ensure that your oor will support these weights prior to
installation. Add sufcient additional support to meet this
weight requirement prior to installation. The weight of the
appliance is 214 lbs.
CAUTION
If burning shelled eld corn, you must use approved
venting specically designed for corn to prevent corrosion
or degradation. Follow the instructions from the venting
manufacturer.

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SANTA FE PELLET INSERT
C. Tools And Supplies Needed
B. Thermostat Wall Control Location
The thermostat wall control’s location will have some affect
on the appliance’s operation.
• Maximum wire length from appliance is 100 feet
(30.48m) continuous non-spliced wire. Recommended
20 gauge wire, solid copper .
• When located close to the appliance, it may require a
slightly higher temperature setting to keep the rest of
the house comfortable.
• When located in an adjacent room or on a different
oor level, you will notice higher temperatures near the
appliance.
D. Inspect Appliance and Components
• Open the appliance and remove all the parts and
articles packed inside the Component Pack. Inspect all
the parts and glass for shipping damage.
• Report to your dealer any parts damaged in shipment.
• All labels have been removed from the glass door.
• Plated surfaces have been wiped clean with a soft
cloth, if applicable.
• Read all the instructions before starting the
installation. Follow these instructions carefully
during the installation to ensure maximum safety
and benet.
• Follow pipe manufacturer instructions for installation
and air clearance requirements.
Reciprocating Saw
Channel Locks
Hammer
Phillips Screwdriver
Tape Measure
Plumb Line
1/4” Self-Tapping Screws
Tools and building supplies normally required
for installation, unless installing into an existing
masonry replace:
Framing Material
Hi-temp Caulking Material
Gloves
Safety Glasses
Framing Square
Electric Drill & Bits (1/4”)
Level
May also need:
Vent Support Straps Venting Paint
WARNING
Fire Risk.
Damaged parts could impair safe operation. Do
NOT install damaged, incomplete or substitute
components.
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth &
Home Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Operating appliance without legs attached (if supplied
with appliance).
• Do NOT Over re
Or any such action that may cause a re hazard.

7019-230JOctober 23, 2018 7
SANTA FE PELLET INSERT
E. Install Checklist
ATTENTION INSTALLER:
Follow this Standard Work Checklist
This standard work checklist is to be used by the installer in conjuction with, not istead of, the instructions contained in this installation manual.
Customer:
Date Installe:
Lot / Address:
Location of Appliance:
Installer:
Dealer / Distributor Phone #:
Serial #:
Model:
WARNING! Risk of Fire or Exposion! Failure to install appliance according to these instruction can lead to a fire or explosion.
Appliance Install
Verified clearances to combustibles.
Appliance is leveled and connector is secured to appliance.
Hearth extension size/height decided.
Outside air kit installed.
Floor protection requirements have been met.
If appliance is connected to a masonry chimney, it should be cleaned and
inspected by a professional. If installed to a factory built metal chimney, the
chimney must be installed according to the manufacturer’s instructions and
clearances.
Chimney
Chimney configuration complies with diagrams.
Chimney installed, locked and secured in place with proper clearance.
Chimney meets recommended height requirements (14-16 feet).
Roof flashing installed and sealed.
Terminations installed and sealed.
Clearances
Combustible materials not installed in non-combustible areas.
Verified all clearances meet installation manual requirements.
Mantels and wall projections comply with installation manual requirements.
Protective hearth strips and hearth extension installed per manual requirements.
Appliance Setup
All packaging and protective materials removed.
Firebrick, baffle and ceramic blanket installed correctly.
All labels have been removed from the door.
All packaging materials are removed from inside/under the appliance.
Manual bag and all of its contents are removed from inside/under the appliance
and given to the party responsible for use and operation.
Hearth & Home Technologies recommends the following:
• Photographing the installation and copying this checklist for your file.
• That this checklist remain visible at all times on the appliance until the installtion is complete.
Comments: Further description of the issues, who is responsible (Installer/Builder/Other Trades, etc.) and corrective action needed:
Comments communicated to party responsible ____________________________ by _____________________ on ___________
(Builder / Gen. Contractor) (Installer) (Date)
_________________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________
___________________________________________________________________________________
____________________________________________________________________________________
YES IF NO, WHY?
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________
______________________________________

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SANTA FE PELLET INSERT
Figure 8.2 - Front View with small basic panel set
Figure 8.1 - Top View Figure 8.3 - Side View
8 in
[203mm]
28-7/8 in [732mm]
23-5/8 in [600mm]
9-5/8 in
[246mm]
11-1/8 in
[283mm]
21-1/2 in [546mm]
12-3/4 in
[325mm]
9-1/2 in
[243mm]
30 in
[762mm]
40 in [1016mm]
14-5/8 in [373mm]
9-7/8 in
[250mm]
Figure 8.4 - Front View with large basic panel set
50 in [1270mm]50 in [1270mm]
33 in
[838mm]
25-3/8 in
[644mm]
8-5/8 in
[221mm]
12-3/4 in
[325mm]
23 in
[584mm]
17-7/8 in
[453mm]
3 Dimensions and Clearances
A. Appliance Dimensions

7019-230JOctober 23, 2018 9
SANTA FE PELLET INSERT
B. Clearance To Combustibles, UL and ULC
NOTE:
• Illustrations reect typical installations and are FOR
DESIGN PURPOSES ONLY.
• Illustrations/diagrams are not drawn to scale.
• Actual installation may vary due to individual design
preference.
Figure 9.1
Be sure to follow vent manufacturers clearance to
combustibles.
*If interior of chase will be drywalled, add the thickness
to this measurement.
**From finished floor protection. The size of your floor
protector choice must be added to this dimension.
25 in.**
(635mm)
25 in.**
(635mm)
32-7/8 in.
(835mm)
15-1/4 in.*
(387mm)
Fire Risk.
Comply with all minimum clearances to
combustibles as specied.
Failure to comply may cause house re.
WARNING

7019-230J October 23, 201810
SANTA FE PELLET INSERT
C
D
A
B
C. Minimum Opening for Masonry & Zero
Clearance Fireplaces
Figure 10.1
Figure 10.2
SIDE TRIM
HEARTH
EXTENSION
29-3/4 in
(1010mm)
SIDE WALL
TOP TRIM
26-3/4 in
(679mm)
20-3/4 in
(527mm)
16 in
(406mm)
Figure 10.3
FIREPLACE FRONT SURFACE
MANTEL
USA 12-1/2 in
(CANADA 317mm)
37-3/8 in
(975mm)
12 in
max * NOTE: Minimum opening dimensions include a 1/4” (6mm)
clearance around unit.
NOTE: If trim measurement is over 3/4 in (19mm) in depth
use mantle or side clearances to combustibles.
NOTE
It is necessary to permanently seal any opening between
the masonry of the replace and the facing masonry.
Location Inches Millimeters
AHeight 23-1/4 591
BFront Width 29-1/8 740
CRear Width 23-7/8 606
D Depth 13 330
D. Hearth Extension
E. Floor Protection
Use a non-combustible ember oor protector, extending
beneath the appliance and to the front, and to the sides as
indicated in sub-section E. Floor Protection.
Figure 10.4
D
B

7019-230JOctober 23, 2018 11
SANTA FE PELLET INSERT
Mark area of
floor to cut
Starter hole
Keep sharp edge of
metal floor away from
power cord
F. Installation into a Factory-Built Fireplace
The following modications are permissible:
• Removal of damper or locked in open position
• Removal of smoke shelf or bafe
• Removal of ember catches
• Removal of re grate
• Removal of view screen/curtain
• Removal of doors
• Removal of factory-built replace oor
• External trim pieces which do not affect the operation
of the replace may be removed providing they can be
stored on or within the replace for reassembly if the
insert is removed.
• The permanent metal warning label provided must be
attached to the back of the replace, with screws or
nails, stating that the replace may have been altered
to accommodate the insert, and must be returned to
original condition for use as a conventional replace.
Figure 11.1
Figure 11.2
Measure and mark the metal oor for cutting. With a drill,
make a starter hole in each corner.
Figure 11.3
Using a saws-all, cut out the oor.
Figure 11.4
Place the insert into the factory-built rebox. Ensure that the
power cord can not be damaged by the sharp metal edge.
You may need to cut out a notch to accommodate the cord.
250-2061
WARNING
THIS FIREPLACE MAY HAVE BEEN ALTERED
TO ACCOMMODATE AN INSERT. IT MUST BE
RETURNED TO ITS ORIGINAL CONDITION
BEFORE USE AS A SOLID FUEL BURNING
FIREPLACE. 250-2061
Heath & Home Technologies
250-2061
5.5 in. width x 2 in. height
NON. ANOD. ALUM BLACK LETTERS ON SILVER
with 1/8 in. holes on both sides.
Black letters
Figure 11.1
• If the hearth extension is lower than the replace
opening, the portion of the insert extending onto the
hearth must be supported.
• Manufacturer designed adjustable support kit can be
ordered from your dealer.
NOTE: Refer to chimney liner manufacturer for
recommendations on supporting the liner.
Installation into replaces without a permit will
void the listing.•
• The rebrick (refractory), glass doors, screen rails,
screen mesh and log grates can be removed from a
factory-built rebox in order to gain minimum insert
opening requirements.
• Any smoke shelves, shields and bafes may be
removed from a factory-built rebox if attached with
mechanical fasteners.
• The metal oor of the factory-built rebox may be
removed to facilitate the installation of the insert only
when a 1 inch (25mm) airspace is provided between
the insert and the oor of outer wrap.
The following is only one example as there are many
different models of factory-built replaces.
NOTE: This example is for reference only. Any
modications must not compromise the structural
integrity or reduce the protection for combustible
materials.

7019-230J October 23, 201812
SANTA FE PELLET INSERT
H. Prefabricated Metal Chimney
The chimney can be new or existing, masonry or
prefabricated and must meet the following minimum
requirements:
• Must be minimum 6 inch (152mm) inside diameter of
high temperature chimney listed to UL 103 HT (2100oF)
or ULC-S628.
• Must use components required by the manufacturer for
installation.
• Must maintain clearances required by the manufacturer
for installation.
• Refer to manufacturers instructions for installation
• This insert is listed to ASTM E 1509-12 Standard and
is approved for installation into listed factory-built zero
clearance replaces listed to UL 127 conforming to the
following specications and instructions:
• The original factory-built clearance replace chimney
cap must be re-installed after installing the approved
chimney liner meeting type UL 103 HT requirements
(2100°F) per UL 1777.
• If the chimney is not listed as meeting HT
requirements, or if the factory built replace was tested
prior to 1998, a full height listed chimney liner must be
installed from the appliance ue collar to the chimney
top.
• The liner must be securely attached to the insert ue
collar and the chimney top.
• The air ow of the factory-built zero-clearance replace
system must not be altered. The ue liner top support
attachment must not reduce the air ow for the existing
air-cooled chimney system.
• No dilution air is allowed to enter the chimney.
1. Secure the replace damper in the open position.
If this cannot be accomplished, it will be necessary
to remove the damper
2. Seal damper area of chimney around chimney
connector with a high temperature sealant or seal
insert against the face of the replace.
3. Both methods must be removable and replaceable
for cleaning and re-installation.
G. Installation into a Masonry Fireplace
All modications that can be made to a Factory Built
Fireplace can be made to a Masonry Fireplace.
In addition DO NOT remove any brick or mortar from the
existing replace.
Risk of Fire!
Follow venting manufacturer’s clearances and
instructions when installing venting system.
WARNING
• Removing oor of replace must not weaken
structure of rebox or reduce protection for
combustible materials.
• Final approval of this installation type is contingent
upon the appropriate local authority having
jurisdiction.
WARNING
NOTICE: In Canada when using a factory-built chimney it
must be safety listed, Type UL103 HT (2100oF)
[1149oC] CLASS “A” or conforming to CAN/
ULC-S629M, STANDARD FOR 650oC FACTORY-
BUILT CHIMNEYS.

7019-230JOctober 23, 2018 13
SANTA FE PELLET INSERT
4 Vent Information
A. Venting Termination Minimum Requirements
J or K
X
V
M
I
H
A
V
G
B
V
V
A
B
V
FV
C
B
B
E
L
V
D
V
Electrical
Service
V
N
VN
V
N
N
V
Inside Corner
FIXED
CLOSED
OPEN
OPEN
FIXED
CLOSED
VX
G
G
Termination Cap Air Supply Inlet Gas Meter Restricted Area
O
P
Figure 13.1
A12 in. Above Finish Grade (the grade surface
must be a non-combustible material
B12 in.
48 in. no OAK
Open door or window: below or to the side
B12 in. Open door or window: above
C6 in. Permanently closed window: above, below
or to the side
D18 in.
36 in. no OAK
Vertical clearance to a ventilated soft
located above the terminal within a hori-
zontal distance of 2 ft from the center-line
of the terminal
E12 in. Clearance to unventilated soft
F12 in. Clearance to outside corner
G12 in. Clearance to inside corner
H36 in. Above gas meter/regulator measured from
horizontal center-line of regulator
I36 in. USA
72 in. Canada
Clearance to service regulator vent outlet
J12 in.
48 in. no OAK
Clearance to non-mechanical air supply
inlet to the building or the combustions air
inlet to any other appliance
K10 ft horizontal
3 ft vertical
Clearance to mechanical air supply
L7 ft. Above paved sidewalk, paved driveway
located on public property
M12 in. Under an open veranda, porch, deck or
balcony
NSee Note
below*
Electric service: above, below or to the
side (location must not obstruct or interfere
with access)
O24 in. Adjacent building, fences and protruding
parts of the structure
P12 in. Clearance above roof line for vertical
terminations
All minimum clearances are listed with an Outside Air Kit (OAK) installed, unless otherwise noted in table below.
24 in. Above grass, top of plants, wood or any other com-
bustible
12 in.
36 in. no OAK
Clearance from any forced air intake of other appli-
ance
12 in. Clearance horizontally from combustible wall
15 in. Vented directly through a wall, minimum length of
horizontal pipe
6 in. horizontal
12 in. vertical
Minimum horizontal or vertical terminations must
protrude from wall
*NOTE: Consult local building, re ofcials or authorities
having jurisdiction. Local codes or regulations may
require different clearances.
Do NOT Terminate Vent:
• In any location that will allow ue gases or soot from
entering or staining the building
• In any location which could create a nuisance or
hazard
• In any enclosed or semi-enclosed area such as a
carport, garage, attic, crawl space, under a sun deck
or porch, narrow walkway
• Closely fenced area, or any location that can build up
a concentration of fumes such as a stairwell, covered
breezeway, etc.
NOTICE
Termination must exhaust above air inlet elevation.
• It is recommended that at least 60 inches (1.52m) of
vertical pipe be installed when appliance is vented
directly through a wall. This will create a natural draft,
which will help prevent the possibility of smoke or
odor venting into the home during a power outage.
• It will also keep exhaust from causing a nuisance
or hazard by exposing people or shrubs to high
temperatures.
• The safest and preferred venting method is to extend
the vent vertically through the roof or above the roof.
NOTICE

7019-230J October 23, 201814
SANTA FE PELLET INSERT
B. Avoiding Smoke and Odors
Negative Pressure, Shut-Down and Electrical Power
Failure
To reduce the probability of back-drafting or burn-back
in the pellet appliance during power failure or shut down
conditions, it must be able to draft naturally without exhaust
blower operation.
Negative pressure in the house will resist this natural draft if
not accounted for in the pellet appliance installation.
Heat rises in the house and leaks out at upper levels. This
air must be replaced with cold air from outdoors which
ows into lower levels of the house.
Vents and chimneys into basements and lower levels of the
house can become the conduit for air supply and reverse
under these conditions.
Outside Air
An outside air kit is recommended in all installations. The
Outside Air Kit must be ordered separately.
Per national building codes, consideration must be given
to combustion air supply to all combustion appliances.
Failure to supply adequate combustion air for all appliance
demands may lead to back-drafting of those and other
appliances.
When the appliance is roof vented (strongly recommended):
The air intake is best located on the exterior wall
oriented towards the prevailing wind direction during
the heating season.
When the appliance is side-wall vented:
The air intake is best located on the same exterior wall
as the exhaust vent outlet and located lower on the wall
than the exhaust vent outlet.
The outside air supply kit can supply most of the demands
of the pellet appliance, but consideration must be given to
the total house demand.
House demand may consume the air needed for the
appliance. It may be necessary to add additional
ventilation to the space in which the pellet appliance is
located.
Consult with your local HVAC professional to determine the
ventilation demands for your house.
Vent Congurations
When installing a pellet appliance with a horizontal vent
conguration the frequency of power outages should be
considered:
CAUTION
• DO NOT CONNECT THIS Appliance TO A CHIMNEY
FLUE SERVICING ANOTHER APPLIANCE.
• DO NOT CONNECT TO ANY AIR DISTRIBUTION
DUCT OR SYSTEM.
C. Negative Pressure
Negative pressure results from the imbalance of air
available for the appliance to operate properly. It can be
strongest in lower levels of the house.
Causes include:
• Exhaust fans (kitchen, bath, etc.)
• Range hoods
• Combustion air requirements for furnaces, water
appliances and other combustion appliances
• Clothes dryers
• Location of return-air vents to furnace or air
conditioning
• Imbalances of the HVAC air handling system
• Upper level air leaks such as:
-Recessed lighting
-Attic hatch
-Duct leaks
Hearth & Home Technologies assumes no responsibility
for, not does the warranty extend to, smoke damage
caused by reverse drafting of pellet appliances under
shut down or power failure conditions.
• Power outages during operation will cause the
appliance to immediately turn off and may create
conditions where smoke will back draft into the house.
In order to reduce the likelihood of smoke back drafting
into the house during a power outage, Hearth and
Home Technologies strongly suggests:
• Installing the pellet venting with a minimum vertical
run of 5 feet (1.52m).
• Installing the outside air kit at least 4 feet (1.22m)
below the vent termination.
To prevent soot damage to exterior walls of the house and
to prevent re-entry of soot or ash into the house:
• Maintain specied clearances to windows, doors and
air inlets, including air conditioners.
• Vents should not be placed below ventilated softs.
Run the vent above the roof.
• Avoid venting into alcove locations.
• Vents should not terminate under overhangs, decks or
onto covered porches.
• Maintain minimum clearance of 12 inches (305mm)
from the vent termination to the exterior wall. If you
see deposits developing on the wall, you may need to
extend this distance to accommodate your installation
conditions.

7019-230JOctober 23, 2018 15
SANTA FE PELLET INSERT
D. Draft
Draft is the pressure difference needed to vent an
appliance successfully. When an appliance is drafting
successfully, all combustion byproducts are exiting the
home through the chimney.
Install through the warm airspace enclosed by the building
envelope. This helps to produce more draft, especially
during lighting and die-down of the re.
Considerations for successful draft include:
• Preventing negative pressure
• Location of appliance and chimney
NOTICE: Hearth & Home Technologies assumes no
responsibility for the improper performance of the chimney
system caused by:
• Inadequate draft due to environmental conditions
• Down drafts
• Tight sealing construction of the structure
• Mechanical exhausting devices
WARNING
Risk of Asphyxiation!
Negative pressure can cause spillage of combustion
fumes and soot.
E. Chimney and Exhaust Connection
1. Chimney & Connector: Use 3 or 4 inch (76-102mm)
diameter type “L” or “PL” venting system. It can be
vented vertically or horizontally.
2. Mobile Home: Approved for all Listed pellet vent. If
using the 3 inch (76mm) vertical Top Vent Adapter Kit
or the 3 to 6 inch (76-152mm) Top Vent Offset Adapter,
use Listed double wall ue connector. A Quadra-Fire
Outside Air Kit must be used with manufactured home
installations.
3. Residential: The 3 inch (76mm) vertical Top Vent
Adapter Kit and the 3 to 6 inch (76-152mm) Top Vent
Offset Adapter are tested to use 24 gauge single wall
ue connector or Listed double wall ue connector to
Class A Listed metal chimneys, or masonry chimneys
meeting International Residential Code standards for
solid fuel appliances.
To minimize the effects of negative air pressure:
• Install the outside air kit with the intake facing prevailing
winds during the heating season
• Ensure adequate outdoor air for all combustion
appliances and exhaust equipment
• Ensure furnace and air conditioning return vents are
not located in the immediate vicinity of the appliance
• Avoid installing the appliance near doors, walkways or
small isolated spaces
• Recessed lighting should be a “sealed can” design
• Attic hatches weather stripped or sealed
• Attic mounted duct work and air handler joints and
seams taped or sealed
4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE
VENT MANUFACTURER.
5. Secure exhaust venting system to the appliance with
at least 3 screws. Also secure all connector pipe joints
with at least 3 screws through each joint.
6. DO NOT INSTALL A FLUE DAMPER IN THE
EXHAUST VENTING SYSTEM OF THIS Appliance.
7. DO NOT CONNECT THIS Appliance TO A CHIMNEY
FLUE SERVING ANOTHER APPLIANCE.
1. Termination must exhaust above air inlet elevation.
2. Distance from doors and opening windows, or gravity
or ventilation air inlets into building:
a. Not less than 48 inches (1.2m) below;
b. Not less than 48 inches (1.2m) horizontally from;
c. Not less than 12 inches (305mm) above.
3. Distance from permanently closed windows;
a. Not less than 12 inches (305mm) below;
horizontally from or above.
4. Distance between bottom of termination and grade
should be 12 inches (305mm) minimum. This is
conditional upon plants in the area, and nature of grade
surface. The grade surface must be a non-combustible
material (i.e., rock, dirt). The grade surface must not
be lawn. Distance between bottom of termination and
public walkway should be 7 feet (2.13m) minimum.
5. Distance to combustible materials must be 24 inches
(610mm) minimum. This includes adjacent buildings,
fences, protruding parts of the structure, roof overhang,
plants and shrubs, etc.
6. Termination Cap Location (Home Electrical Service)
• Side-to-side clearance is to be the same as
minimum clearance to vinyl inside corners.
• Clearance of a termination cap below electrical
service shall be the same as minimum clearance to
vinyl softs.
• Clearance of a termination cap above electrical
service will be 12 inches (305mm) minimum.
• Location of the vent termination must not obstruct
or interfere with access to the electrical service.
F. Venting Termination Requirements
NOTE: If burning shelled eld corn, you must use
approved venting specically designed for
corn. Follow the instructions from the venting
manufacturer.
NOTE: All pipe must be welded seam pipe whenever
possible. Seal pipe joints with high temperature
silicone (500°F [260°C] minimum rated only).
DO NOT terminate vent in any enclosed or semi-
enclosed area such as a carport, garage, attic, crawl
space, under a sun deck or porch, narrow walkway or
closely fenced area, or any location that can build up
a concentration of fumes such as a stairwell, covered
breezeway, etc.
CAUTION

7019-230J October 23, 201816
SANTA FE PELLET INSERT
G. Equivalent Feet of Pipe
The table below can help you calculate the equivalent feet
of pipe which is a method used to determine pellet vent
size (Figure 15.1).
2 ft.
2 ft.
3 ft.
2 ft.
Example of 3 Elbow-Rear Vent Termination Calculation
NOTE: This is a generic example and is not intended
to represent any specic fuel type.
Figure 15.2
3 in. or 4 in. (76mm or 102mm) Diameter Pipe
Equivalent Pipe
Length In Feet
ALTITUDE IN THOUSANDS OF FEET
0
20
30
1 2 3 4 5 6 7 8 9 10
4 in. (102mm) Diameter Pipe Only
10
Example 1
Example 2
• Example 1: If the equivalent length of pipe is 23 feet
(7m) with altitude of 8,000 feet (2438m) you must use 4
inch (102mm) diameter type “L” or “PL” vent.
• Example 2: If the equivalent length of pipe is 12 feet
(3.7m) with altitude of 6,000 feet (1829m) you may use
3 or 4 inch (76 to 102mm) diameter type “L” or “PL”
vent.
H. Pipe Selection Chart
The chart will help you in determining proper venting
size according to the equivalent feet of pipe calculated
previously and the altitude above sea level of this
installation (Figure 15.2).
1. Locate the calculated equivalent feet of pipe on the
vertical left side of the chart.
2. Move to the right horizontally on the chart until you
reach your altitude above sea level.
3. If you fall below the diagonal line, 3 or 4 inch (76 to
102mm) pipe may be used.
4. If it is anywhere above the diagonal line, a 4 inch
(102mm) diameter pipe is required.
Figure 15.1
Vent surfaces get HOT, can cause burns
if touched. Non-combustible shielding or
guards may be required.
WARNING
Pellet
Venting
Component
# of
Elbows
Feet of
Pipe
Multiplied
By
Equivalent
Feet
Components
Equivalent
Feet
90° Elbow
or Tee 3 X 5 15
45° Elbow X 3
Horizontal
Pipe 7 X 1 7
Vertical
Pipe 2 X 0.5 1
Total Equivalent Feet 23
NOTICE!
• A 90° elbow is 5 times as restrictive to the ow of
exhaust gases under positive pressure as 1 foot
(305mm) of horizontal pipe.
• A foot of horizontal pipe is twice as restrictive as a
foot of vertical pipe.
Risk of Injury or Property Damage.
• Improper installation, adjustment, alteration,
service or maintenance can cause injury or
property damage.
• Refer to the owner’s information manual
provided with this appliance.
• For assistance or additional information
consult a qualied installer, service agency
or your dealer.
WARNING
Risk of Fire!
• Only LISTED venting components may be
used.
• NO OTHER vent components may be
used.
• Substitute or damaged vent components
may impair safe operation.
WARNING

7019-230JOctober 23, 2018 17
SANTA FE PELLET INSERT
CAUTION
Never draw outside combustion air from:
• Wall, oor or ceiling cavity
• Enclosed space such as an attic or garage
Optional Outside
Air through Rear
Wall (Horizontal)
NOTE; Use metal plate around
exhaust vent pipe and seal all
edges with non-flammable insu-
lation such as fiberglass, mineral
wool or ceramic.
Do not use high temperature
caulking materials to seal any
edge to prevent furture service-
ability.
Figure 17.1
Fire Risk.
Inspection of Chimney:
• Masonry chimney must be in good condition.
• Meets minimum standard of NFPA 211
• Factory-built chimney must be a minimum 6
inch (152mm) UL103 HT.
WARNING
5 Venting Systems
A. Full Reline With Outside Air - Horizontal
NOTE: In Canada, where passage through a wall or
partition of combustible construction is desired,
the installation shall conform to CAN/CSA-B365.
NOTE:
• Illustrations reect typical installations and are FOR
DESIGN PURPOSES ONLY.
• Illustrations/diagrams are not drawn to scale.
• Actual installation may vary due to individual design
preference.

7019-230J October 23, 201818
SANTA FE PELLET INSERT
B. Full Reline With Outside Air - Vertical
Figure 18.3
NOTE: Check clearances carefully for this type of
installation to ensure adequate room for outside
air venting.
Direct Connect
45 degree elbow
Side view of Santa Fe Insert with side panel removed.
Figure 18.1
Figure 18.2
NOTE: In Canada, only a full reline is allowed per ULC
S628-93, ORD ULC C1482-M1990.
NOTE: In Canada this replace insert must be installed
with a continuous chimney liner extending from
the replace insert to the top of the chimney.
The chimney liner must conform to the Class 3
requirements of CAN/ULC-S635, Standard for
Lining Systems for Existing Masonry or Factory-
Built Chimneys and Vents, or CAN/ULC-S640,
Standard for Lining Systems for New Masonry
Chimneys.
Outside Air
Termination
at
Chimney Top
12” (305mm)
min. below
12” (305mm)
min. above
NOTE; Use metal
plate around
exhaust vent pipe
and seal all edges
with non-flammable
insulation such as
fiberglass, mineral
wool or ceramic.
Do not use high
temperature caulk-
ing materials to seal
any edge to prevent
future serviceability
Check building codes prior to installation.
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, re ofcials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
CAUTION

7019-230JOctober 23, 2018 19
SANTA FE PELLET INSERT
6 Appliance Set-Up
A. Leveling System
The leveling bolts are located at the rear of the appliance.
To access the bolts, remove the front access panels.
Reach in and turn the bolt to the desired height to level the
appliance.
B. Outside Air Kit Instructions
Parts Included in Kit: 1 piece of 2 inch x 3 ft. ex hose,
2 hose clamps, 1 collar assembly, 1 termination cap
assembly, 1 trim ring, fasteners.
Tools Needed: Phillips head screwdriver; wire cutters; hole
saw or jig saw.
1. Measure distance from oor to air vent opening in
appliance and mark location on wall.
2. Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch
(64-76mm) opening on inside wall and a 3 to 3-1/2 inch
(76-89mm) opening on outside of house.
3. Use hose clamp to secure ex pipe to collar assembly.
4. Slide trim ring over ex pipe and run pipe through wall.
5. Attach hose to outside termination cap with second
hose clamp.
6. Secure termination cap to outside surface.
7. Secure trim ring to interior wall.
Figure 19.1
Leveling Bolt on Each Side
Figure 19.2
Attach Termination
Cap to Exterior Wall
2 inch diameter
Flex Pipe
CAUTION
Never draw outside combustion air from:
• Wall, oor or ceiling cavity
• Enclosed space such as an attic or garage

7019-230J October 23, 201820
SANTA FE PELLET INSERT
Figure 20.1
Grille Bracket Cover
(shipped flat from factory)
Finger bend into position
after grilles are installed
on appliance
Insert heat exchanger rods
through holes on second grille.
Heat Exchanger
Rods
Install bottom 3 grilles before
installing single top grille
Install in flat position
Bend after grilles installed
C. Optional Grille Removal and Installation
Included in Kit: (4) lower grilles; (3) upper grilles, (1)
upper grille; (4) grille bracket covers; fasteners
Tools Required: #2 Phillips head screwdriver
1. Open the door. Remove the top 2 screws on each side
of upper grille and remove the single grille. Remove the
bottom 2 screws on each side and remove the 3 grilles
attached together.
2. Removing the ash drawer before taking off the lower
grille will make the lower grille easier to remove. Using
a Phillips head screwdriver, remove the 2 screws on
each side and pull forward with a downward motion to
avoid catching the grille on the re pot pull rod.
NOTE: The plated grilles, Nickel, Black Nickel and Gold,
have 4 black grille bracket covers to eliminate
the brightness of the bracket plating. The bracket
covers are shipped at, installed on the grilles, and
after the grilles are installed on the appliance they
are then nger-bent into position.
3. Attach the 4 grille bracket covers to the lower 4 grilles
and the top 3 grilles. Slip the metal strips through
the grille openings and secure to grille with screws
provided. Do not nger bend the cover brackets at this
time.
4. Secure the lower grille to the appliance with 2 screws
on each side. Finger bend the bracket covers around
the plated brackets.
5. The upper grille has 2 separate parts. Install the
3 grilles attached together rst. Angle the grilles
downward and insert the heat exchanger cleaning rods
through the holes in the second grille and then twist
forward until horizontally level. Attach the grille with
only the bottom 2 screws on each side of grille. Do not
nger bend the cover brackets at this time.
6. Position the single top grille over the 3 already in place.
Attach with one screw on each side through the top
grille and the other 3 grilles to secure to appliance.
7. Finger bend the bracket covers on the upper grille into
place.
8. Re-install the ash drawer.
D. Door Handle Removal
Tools Required: 5/32 Allen wrench
1. Open the door. Using a 5/32 Allen wrench, loosen set
screw by a couple of turns, but do not remove.
2. Push the pin completely out and remove the handle.
3. Re-install in reverse order.
E. Door Removal
1. Remove the door handle and face. Follow instructions
from D above.
2. The door can now be lifted off the hinges.
3. Re-install in reverse order.