Quadra-Fire Santa Fe Pellet Insert SANTAFEI-B User manual

R
www.quadrafire.com 7019-205C September 1, 2008
SANTA FE PELLET INSERT
O-T L
Tested and
Listed by Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
Owner’s Manual
Installation and Operation
SANTAFEI-B
Model:
DO NOT DISCARD THIS MANUAL
NOTICE
• Important operating and
maintenance instruc-
tions included.
• Leave this manual with
party responsible for use
and operation.
• Read, understand and
follow these instruc-
tions for safe installa-
tion and operation.
DO NOT
DISCARD
WARNING
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• Do not overfire - If any external part starts to
glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
• Comply with all minimum clearances to com-
bustibles as specified. Failure to comply may
cause house fire.
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and national
codes and regulations.
• Consult local building, fire officials or authorities having jurisdic-
tion about restrictions, installation inspection, and permits.
CAUTION
Tested and approved for wood pellets and shelled
field corn fuel only. Burning of any other type of fuel
voids your warranty.
CAUTION
WARNING
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.

Page 2 7019-205C September 1, 2008
R
Santa Fe Pellet Insert
and Welcome to the Quadra-Fire Family!
Hearth & Home Technologies welcomes you to our tradi-
tion of excellence! In choosing a Quadra-Fire appliance,
you have our assurance of commitment to quality, durabil-
ity, and performance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum operation of
our stoves, inserts and fireplaces. And yet we are old-fash-
ioned when it comes to craftsmanship. Each unit is meticu-
lously fabricated and surfaces are hand-finished for lasting
beauty and enjoyment. Our pledge to quality is completed
as each model undergoes a quality control inspection.
We wish you and your family many years of enjoyment in
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.
SAMPLE:
SERIAL NUMBER LABEL
LOCATION:
Behind left access panel.
U.S. ENVIRONMENTAL PROTECTION AGENCY
This model is exempt from EPA certification under 40 CFR
60.531 by definition [Wood Heater (A) "Air-to-Fuel Ratio"].
7019-204B
SANTA FE PELLET INSERT
R
SERIAL NO. / NUMÉRO DE SÉRIE
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE
JAN FEB MAR APR MAY JUNE
2008 2009 2010
JULY AUG SEPT OCT NOV DEC
Report / Rapport: 061-S-62-6
Made in China/ Fait Aux Chine
B
b
b
S
007008
O-T L
Tested and
Listed by Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
Re ort No.
#061-S-62-6
7019-209
O-T L
Tested and
Listed by Bea erton
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
SAFETY LABEL
R
Santa Fe Pellet Insert 1445 Highway North, Colville, WA 99114
Manufactured by:
www. uadrafire.com
Listed Solid Fuel Room Heater/Pellet Type Insert. Also suitable for Mobile Home Installation. Thi
s
appliance has been tested and listed for use in Manufactured Homes in accordance with OAR
814-23-9000 through 814-23-909.
Tested to: ASTM E-1509-2004, ULC S628-93, ULC /ORD-C1482-M1990 Room Heating Pellet Burnin
g
Type, (UM) 84-HUD FOR USE ONL WITH PELLETI ED WOOD OR SHELLED FIELD CORN FUEL.
Route power cord away from unit. Do not route cord under or in front of appliance.
DANGER
Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with
5mm ceramic available from your dealer.
To start, set thermostat above room temperature, the appliance will light automatically. To shutdown, se
t
thermostat to below room temperature. For further instruction refer to owners manual.
eep viewing and ash removal doors tightly closed during operation.
PREVENT HOUSE FIRES
Install and use only in accordance with manufacturers installation and operating instructions. Contac
t
local building or fire officials about restrictions and inspection in your area.
ARNING - FOR MOBILE HOMES Do not install appliance in a sleeping room. An outsid
e
combustion air inlet must be provided. The structural integrity of the mobile home floor, ceiling an
d
walls must be maintained.
Refer to manufacturers instructions and local codes for precautions re uired for passing chimne
y
through a combustible wall or ceiling. Inspect and clean vent system fre uently in accordance with
manufacturers instructions.
Do Not Connect This Unit to a Chimney ServingAnother Appliance.
Use a 3" or 4" diameter type "L" or "PL" venting system.
Input Rating: 30,000 BTU/HR.
Electrical Rating:
115 AC, 60 Hz, Start 4.1 Amps, Run 1.1AMPS.
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS
AS A BUILT-IN UNIT
ATop of Hopper Top ent 2.0 in. 51mm
Rear ent 2.5 in. 64mm
B Side of Hopper Top/Rear ent 2.0 in. 51mm
CBack of Hopper Top/Rear ent 2.5 in. 64mm
D
ent Pipe to Combustible Top/ Rear ent 3.0 in. 76mm
A
CB
D
C
B
0 in. Clearance To Exposed Section And Face Trim
Masonry or ero Clearance
Max. Mantel Depth: 12 in. (305mm)
SIDE WALL
MANTEL
B
D
A
E
F
Face Trim
C
DO NOT REMOVE THIS LABEL
AInsert side to combustible side wall 16 in. 406mm
B Insert top to mantel 12 in. 305mm
CInsert top to max. 2.25 in. to top face trim 4.75 in. 121mm
D
Insert side to max. 2.25 in. to side face trim 10 in. 254mm
EHearth extension to from door opening - front
6 in. 152mm
F Hearth extension from side of door opening 6 in. 152mm
SAMPLE: CLEARANCE TO COMBUSTIBLES LABEL
LOCATION: On chain behind right access panel
SAMPLE
SAMPLE

R
September 1, 2008 7019-205C Page 3
Santa Fe Pellet Insert
Section 1: Listing and Code Approvals
A. Appliance Certifications ......................4
B. Mobile Home Approved ......................4
C. Glass Specifications............................4
D. Electrical Rating ..................................4
E. BTU & Efficiency Specifications..........4
Section 2: Getting Started
A. Design, Installation & Location
Considerations....................................5
B. Locating Your Appliance & Chimney ..6
C. Draft....................................................6
D. Negative Pressure ..............................6
E. Fire Safety ..........................................7
F. Tools & Supplies Needed ...................7
G. Inspect Appliance, Components
and Pre-Check List .............................7
Section 3: Dimensions & Clearances
A. Appliance Dimensions ........................8
B. Clearances to Combustibles
As A Built-In, UL and ULC ..................9
C. Clearances to Combustibles,
Masonry & Zero Clearance.................10
D. Floor Protection ..................................10
E. Minimum Opening for Factory
Built Fireplace .....................................10
F. Removing Floor of Factory Built
Fireplace .............................................11
Section 4: Vent Information
A. Chimney & Exhaust Connections ........12
B. Venting Termination Requirements ....12
C. Equivalent Feet of Pipe.......................13
D. Pipe Selection Chart...........................13
Section 5: Venting Systems
A. Direct Connect with Outside Air ..........14
B. Direct Connect without Outside Air .....14
C. Full Reline with Outside Air.................15
Section 6: Mobile Home..................................16
Section 7: Appliance Set-Up
A. Leveling System .................................17
B. Outside Air Kit.....................................17
C. Grille Installation .................................18
D. Door Handle Installation .....................19
E. Door Trim Installation..........................19
F. Door Removal .....................................19
G. Adjustable Hearth Support..................20
H. Panel & Trim .......................................21
I. Log Set Placement..............................22
J. Thermostat Installation ........................23
Section 8: Operating Instructions
A. Fuel Size & Material............................24
B. General Operation Information ...........24
C. Before Your First Fire .........................25
D. Starting Your First Fire........................25
E. Fire Characteristics.............................25
F. Feed Rate Adjustment .......................25
G. Ignition Cycles ....................................26
H. Frequently Asked Questions...............26
Section 9: Troubleshooting ............................27-29
Section 10:Maintaining & Servicing Appliance
A. Proper Shutdown Procedures.............30
B. Quick Reference Maintenance Chart..30
C. General Maintenance & Cleaning .......30-33
D. High Ash Content Maintenance ..........34
E. Blower Replacement...........................35
F. Igniter Replacement............................36
G. Glass Replacement.............................36
H. Baffle & Brick Removal .......................37-38
Section 12: Reference Material
A. Component Functions.........................39-40
B. Component Locations.........................41
C. Exploded Drawings.............................42-43
D. Service Parts & Accessories...............44-46
E. Service & Maintenance Log ................47-48
F. Homeowner’s Notes............................49
G. Warranty Policy...................................50-51
H. Contact Information.............................52
TABLE OF CONTENTS

Page 4 7019-205C September 1, 2008
R
Santa Fe Pellet Insert
1Listing and Code Approvals
A. Appliance Certification
C. Glass Specifications
E. BTU & Efficiency Specifications
This appliance is equipped with 5mm ceramic glass. Replace
glass only with 5mm ceramic glass. Please contact your
dealer for replacement glass.
This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided.
The structural integrity of the mobile home floor, ceiling, and
walls must be maintained. The appliance must be properly
grounded to the frame of the mobile home and use only listed
pellet vent, Class “L” or “PL” connector pipe.
A Quadra-Fire Outside Air Kit must be installed in a mobile
home installation.
B. Mobile Home Approved
NOTE: This installation must conform with local codes. In
the absence of local codes you must comply with the ASTM
E1509-2004, ULC S628-93, ULC/ORD-C-1482-M1990,
(UM) 84-HUD
D. Electrical Rating
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps
*BTU output will vary, depending on the brand of fuel you
use in your appliance. Consult your Quadra-Fire dealer
for best results.
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specifications and/or price without notice.
MODEL: Santa Fe Pellet Insert
LABORATORY: OMNI Test Laboratories, Inc
REPORT NO. 061-S-62-6
TYPE: Solid Fuel Room Heater/Pellet Fuel
Burning Type Insert
STANDARD: ASTM E1509-2004, ULC S628-93 and
ULC/ORD-C1482-M1990 Room Heater
Pellet Fuel Burning Type and (UM) 84-
HUD, Mobile Home Approved
Particulate
Emissions Rating: .7 grams/hr
*BTU Output: 8,000 - 30,000 / hr
Heating Capacity: up to 1,500 sq. ft. depending
on climate zone
Hopper Capacity: 45 lbs
Fuel: Wood Pellets or Shelled Corn
Shipping Weight: 214 lbs

R
September 1, 2008 7019-205C Page 5
Santa Fe Pellet Insert
2Getting Started
A . Design, Installation & Location Considerations
Damaged parts could impair safe
operation. Do NOT install damaged, incomplete or substitute
components.
1. Appliance Location
OT Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult insurance carrier, local building inspector, fire
officials or authorities having jurisdiction over restrictions,
installation inspection and permits.
It is a good idea to plan your installation on paper, using
exact measurements for clearances and floor protection,
before actually beginning the installation
Consideration must be given to:
• Safety, convenience, traffic flow
• Placement of the chimney and chimney connector.
• If you are not using an existing chimney, place the appli-
ance where there will be a clear passage for a factory-
built listed chimney through the ceiling and roof.
• Installing an optional outside air kit would affect the loca-
tion of the vent termination.
TO If burning shelled field corn, you must use ap-
proved venting specifically designed for corn to prevent corro-
sion or degradation. Follow the instructions from the venting
manufacturer.
Since pellet exhaust can contain ash, soot or sparks, you
must consider the location of:
• Windows
• Air Intakes
• Air Conditioner
• Overhang, soffits, porch roofs, adjacent walls
• Landscaping, vegetation
When locating vent and venting termination, vent above
roof line when possible.
Marginal Location:
Below peak
Location NOT recommended:
Not the highest point of the roof
Wind loading possible
Multi-level Roofs
Windward
Leeward
Recommended:
Outside Air Intake
on windward side
NOT recommended:
Outside Air Intake
on leeward side
Recommended Location:
Above peak
Recommended:
Insulated exterior chase
in cooler climates
Recommended Location:
Above peak
Inside heated space
Location NOT recommended:
Too close to tree
Below ad acent structure
Lower roof line
Avoid outside wall
Marginal Location:
Wind loading possible
OT Locating the appliance in a location of
considerable air movement can cause intermittent smoke
spillage from appliance. Do not locate appliance near:
• Frequently open doors
• Central heat outlets or returns
Figure 5.1

Page 6 7019-205C September 1, 2008
R
Santa Fe Pellet Insert
Location of the appliance and chimney will affect
performance.
• Install through the warm airspace enclosed by the building
envelope. This helps to produce more draft, especially
during lighting and die-down of the fire.
• Penetrate the highest part of the roof. This minimizes the
effects of wind loading.
• Locate termination cap away from trees, adjacent
structures, uneven roof lines and other obstructions.
• Minimize the use of chimney offsets.
• Consider the appliance location relative to floor and ceiling
and attic joists.
B. Locating Your Appliance & Chimney D. Negative Pressure
Negative pressure can
cause spillage of combustion fumes and soot.
Negative pressure results from the imbalance of air avail-
able for the appliance to operate properly. It can be stron-
gest in lower levels of the house.
Causes include:
• Exhaust fans (kitchen, bath, etc.)
• Range hoods
• Combustion air requirements for furnaces, water heaters
and other combustion appliances
• Clothes dryers
• Location of return-air vents to furnace or air conditioning
• Imbalances of the HVAC air handling system
• Upper level air leaks such as:
- Recessed lighting
- Attic hatch
- Duct leaks
To minimize the effects of negative air pressure:
• Install the outside air kit with the intake facing prevailing
winds during the heating season
• Ensure adequate outdoor air for all combustion appliances
and exhaust equipment
• Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the appliance
• Avoid installing the appliance near doors, walkways or
small isolated spaces
• Recessed lighting should be a “sealed can” design
• Attic hatches weather stripped or sealed
• Attic mounted duct work and air handler joints and seams
taped or sealed
C. Draft
Draft is the pressure difference needed to vent appliances
successfully. When an appliance is drafting successfully, all
combustion byproducts are exiting the home through the
chimney.
Considerations for successful draft include:
• Preventing negative pressure
• Location of appliance and chimney
OT Hearth & Home Technologies assumes no
responsibility for the improper performance of the chimney
system caused by:
• Inadequate draft due to environmental conditions
• Downdrafts
• Tight sealing construction of the structure
• Mechanical exhausting devices
CAUTION
• Do NOT connect this unit to a chimney flue servicing
another appliance.
• Do NOT connect to any air distribution duct or system.

R
September 1, 2008 7019-205C Page 7
Santa Fe Pellet Insert
G. Inspect Appliance & Components and
Pre-Use Check List
Reciprocating Saw
Hammer
Phillips Screw driver
Tape Measure
Plumb Line
Level
Framing Material
Hi-temp Caulking Material
Gloves
Safety Glasses
Framing Square
Electric Drill & Bits (1/4”)
1/4” Self-Tapping Screws
May also need:
Vent Support Straps
Venting Paint
Tools and building supplies normally required
for installation, unless installing into an existing
masonry fireplace:
F. Tools And Supplies Needed
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
WARNING
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.
1. Place the appliance in a location near the
final installation area and follow the proce-
dures below:
2. Open the appliance and remove all the parts
and articles packed inside the Component
Pack. Inspect all the parts and glass for ship-
ping damage. Contact your dealer if any irregu-
larities are noticed.
3. All safety warnings have been read and fol-
lowed.
4. This Owner’s Manual has been read.
5. Floor protection requirements have been met.
6. Venting is properly installed.
7. The proper clearances from the appliance and
chimney to combustible materials have been
met.
8. The masonry chimney is inspected by a profes-
sional and is clean, or the factory built metal
chimney is installed according to the manufac-
turer’s instructions and clearances.
9. The chimney meets the required minimum
height.
10.
All labels have been removed from the glass
door.
11. Plated surfaces have been wiped clean, if
applicable.
12. Thermostat or remote has been installed.
13. A power outlet is available nearby.
14. A good quality surge protection is highly recom-
mended to protect the electronics.
• Installation and use of any damaged appliance.
• Modification of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Do NOT Overfire.
Or any such action that may cause a fire hazard.
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
Fire Risk.
E. Fire Safety
To provide reasonable fire safety, the following should be
given serious consideration:
• Install at least one smoke detector on each floor of your
home.
• Locate smoke detector away from the heating appliance
and close to the sleeping areas.
• Follow the smoke detector manufacturer’s placement and
installation instructions and maintain regularly.
• Conveniently locate a Class A fire extinguisher to contend
with small fires.
• In the event of a hopper fire:
• Evacute the house immediately.
• Notify fire department.

Page 8 7019-205C September 1, 2008
R
Santa Fe Pellet Insert
3Dimensions and Clearances
A. Appliance Dimensions
Figure 8.3- Front View
Figure 8.1 - Top View Figure 8.2 -Side View
21-1/2”
(546mm)
28-7/8”
(733mm)
23-5/8”
(600mm) 8”
(203mm)
C
L
12-3/4”
(324mm)
8-5/8”
(219mm)
23”
(584mm)
25-3/8”
(645mm)
Panel A B
Standard 30 inches (762mm) 40 inches (1016mm)
Large 33 inches (838mm) 50 inches (1270mm)
B
A

R
September 1, 2008 7019-205C Page 9
Santa Fe Pellet Insert
Fire Risk.
Comply with all minimum clear-
ances to combustibles as speci-
fied.
WARNING
Failure to comply may cause
house fire.
NOTE:
•Illustrations reflect typical installations
and are FOR DESIGN PURPOSES
ONLY.
•I
llustrations/diagrams are not drawn to
scale.
•Actual installation may vary due to
individual design preference.
A
C
B
D
C
B
0 in. Clearance To Exposed Section And Face
B. Clearance To Combustibles, UL and ULC
Inches Millimeters
A Top of Hopper Top Vent 2.0 51
Rear Vent 2.5 64
B Side of Hopper Top or Rear Vent 2.0 51
C Back of Hopper Top or Rear Vent 2.5 64
D Vent Pipe to Combustible Top or Rear Vent 3.0 76
12 in
Top Vent = 2 in
Rear Vent = 2.5 in
Combustible
Mantel
Back of Hopper = 2.5 in
Vent Pipe
to Combustibles = 3 in
6 in
Outside Air
INSTALLED AS A BUILT-IN UNIT
Shown with Rear Vent and Optional Outside Air
Figure 9.1
Figure 9.2
AS A BUILT-IN

Page 10 7019-205C September 1, 2008
R
Santa Fe Pellet Insert
A
BC
D
E. Minimum Opening for Masonry and
Zero Clearance Fireplaces
Inches Millimeters
A Insert side to combustible
side wall
16 406
B Insert top to mantel 12 305
C Insert top to maximum. 2-
1/4 inch (57mm) face trim
4-3/4 121
D Insert side to maximum. 2-
1/4 inch (57mm) face trim
10 254
Location Inches Millimeters
A Rear Width 24 610
B Depth 16 406
C Height 23-1/4 591
D Front Width 29-1/4 743
Figure10.1
C. Masonry and Zero Clearance Fireplaces
Inches Millimeters
E Floor protection hearth extension
from door opening 6 152
F Floor protection to the side of door
opening
6 152
D. Floor Protection
Figure 10.2
Side all
Mantel
Ma i Mantel De t 12 inc es 0
Fac
e
Tri
E
F
A D
C
B