Quadra-Fire Santa Fe Pellet Insert SANTAFEI-B User manual

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www.quadrafire.com 7019-205C September 1, 2008
SANTA FE PELLET INSERT
O-T L
Tested and
Listed by Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
Owner’s Manual
Installation and Operation
SANTAFEI-B
Model:
DO NOT DISCARD THIS MANUAL
NOTICE
• Important operating and
maintenance instruc-
tions included.
• Leave this manual with
party responsible for use
and operation.
• Read, understand and
follow these instruc-
tions for safe installa-
tion and operation.
DO NOT
DISCARD
WARNING
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• Do not overfire - If any external part starts to
glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.
• Comply with all minimum clearances to com-
bustibles as specified. Failure to comply may
cause house fire.
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and national
codes and regulations.
• Consult local building, fire officials or authorities having jurisdic-
tion about restrictions, installation inspection, and permits.
CAUTION
Tested and approved for wood pellets and shelled
field corn fuel only. Burning of any other type of fuel
voids your warranty.
CAUTION
WARNING
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
HOT SURFACES!
Glass and other surfaces are
hot during operation AND
cool down.

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Santa Fe Pellet Insert
and Welcome to the Quadra-Fire Family!
Hearth & Home Technologies welcomes you to our tradi-
tion of excellence! In choosing a Quadra-Fire appliance,
you have our assurance of commitment to quality, durabil-
ity, and performance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum operation of
our stoves, inserts and fireplaces. And yet we are old-fash-
ioned when it comes to craftsmanship. Each unit is meticu-
lously fabricated and surfaces are hand-finished for lasting
beauty and enjoyment. Our pledge to quality is completed
as each model undergoes a quality control inspection.
We wish you and your family many years of enjoyment in
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.
SAMPLE:
SERIAL NUMBER LABEL
LOCATION:
Behind left access panel.
U.S. ENVIRONMENTAL PROTECTION AGENCY
This model is exempt from EPA certification under 40 CFR
60.531 by definition [Wood Heater (A) "Air-to-Fuel Ratio"].
7019-204B
SANTA FE PELLET INSERT
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SERIAL NO. / NUMÉRO DE SÉRIE
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE
JAN FEB MAR APR MAY JUNE
2008 2009 2010
JULY AUG SEPT OCT NOV DEC
Report / Rapport: 061-S-62-6
Made in China/ Fait Aux Chine
B
b
b
S
007008
O-T L
Tested and
Listed by Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
Re ort No.
#061-S-62-6
7019-209
O-T L
Tested and
Listed by Bea erton
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
SAFETY LABEL
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Santa Fe Pellet Insert 1445 Highway North, Colville, WA 99114
Manufactured by:
www. uadrafire.com
Listed Solid Fuel Room Heater/Pellet Type Insert. Also suitable for Mobile Home Installation. Thi
s
appliance has been tested and listed for use in Manufactured Homes in accordance with OAR
814-23-9000 through 814-23-909.
Tested to: ASTM E-1509-2004, ULC S628-93, ULC /ORD-C1482-M1990 Room Heating Pellet Burnin
g
Type, (UM) 84-HUD FOR USE ONL WITH PELLETI ED WOOD OR SHELLED FIELD CORN FUEL.
Route power cord away from unit. Do not route cord under or in front of appliance.
DANGER
Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with
5mm ceramic available from your dealer.
To start, set thermostat above room temperature, the appliance will light automatically. To shutdown, se
t
thermostat to below room temperature. For further instruction refer to owners manual.
eep viewing and ash removal doors tightly closed during operation.
PREVENT HOUSE FIRES
Install and use only in accordance with manufacturers installation and operating instructions. Contac
t
local building or fire officials about restrictions and inspection in your area.
ARNING - FOR MOBILE HOMES Do not install appliance in a sleeping room. An outsid
e
combustion air inlet must be provided. The structural integrity of the mobile home floor, ceiling an
d
walls must be maintained.
Refer to manufacturers instructions and local codes for precautions re uired for passing chimne
y
through a combustible wall or ceiling. Inspect and clean vent system fre uently in accordance with
manufacturers instructions.
Do Not Connect This Unit to a Chimney ServingAnother Appliance.
Use a 3" or 4" diameter type "L" or "PL" venting system.
Input Rating: 30,000 BTU/HR.
Electrical Rating:
115 AC, 60 Hz, Start 4.1 Amps, Run 1.1AMPS.
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS
AS A BUILT-IN UNIT
ATop of Hopper Top ent 2.0 in. 51mm
Rear ent 2.5 in. 64mm
B Side of Hopper Top/Rear ent 2.0 in. 51mm
CBack of Hopper Top/Rear ent 2.5 in. 64mm
D
ent Pipe to Combustible Top/ Rear ent 3.0 in. 76mm
A
CB
D
C
B
0 in. Clearance To Exposed Section And Face Trim
Masonry or ero Clearance
Max. Mantel Depth: 12 in. (305mm)
SIDE WALL
MANTEL
B
D
A
E
F
Face Trim
C
DO NOT REMOVE THIS LABEL
AInsert side to combustible side wall 16 in. 406mm
B Insert top to mantel 12 in. 305mm
CInsert top to max. 2.25 in. to top face trim 4.75 in. 121mm
D
Insert side to max. 2.25 in. to side face trim 10 in. 254mm
EHearth extension to from door opening - front
6 in. 152mm
F Hearth extension from side of door opening 6 in. 152mm
SAMPLE: CLEARANCE TO COMBUSTIBLES LABEL
LOCATION: On chain behind right access panel
SAMPLE
SAMPLE

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September 1, 2008 7019-205C Page 3
Santa Fe Pellet Insert
Section 1: Listing and Code Approvals
A. Appliance Certifications ......................4
B. Mobile Home Approved ......................4
C. Glass Specifications............................4
D. Electrical Rating ..................................4
E. BTU & Efficiency Specifications..........4
Section 2: Getting Started
A. Design, Installation & Location
Considerations....................................5
B. Locating Your Appliance & Chimney ..6
C. Draft....................................................6
D. Negative Pressure ..............................6
E. Fire Safety ..........................................7
F. Tools & Supplies Needed ...................7
G. Inspect Appliance, Components
and Pre-Check List .............................7
Section 3: Dimensions & Clearances
A. Appliance Dimensions ........................8
B. Clearances to Combustibles
As A Built-In, UL and ULC ..................9
C. Clearances to Combustibles,
Masonry & Zero Clearance.................10
D. Floor Protection ..................................10
E. Minimum Opening for Factory
Built Fireplace .....................................10
F. Removing Floor of Factory Built
Fireplace .............................................11
Section 4: Vent Information
A. Chimney & Exhaust Connections ........12
B. Venting Termination Requirements ....12
C. Equivalent Feet of Pipe.......................13
D. Pipe Selection Chart...........................13
Section 5: Venting Systems
A. Direct Connect with Outside Air ..........14
B. Direct Connect without Outside Air .....14
C. Full Reline with Outside Air.................15
Section 6: Mobile Home..................................16
Section 7: Appliance Set-Up
A. Leveling System .................................17
B. Outside Air Kit.....................................17
C. Grille Installation .................................18
D. Door Handle Installation .....................19
E. Door Trim Installation..........................19
F. Door Removal .....................................19
G. Adjustable Hearth Support..................20
H. Panel & Trim .......................................21
I. Log Set Placement..............................22
J. Thermostat Installation ........................23
Section 8: Operating Instructions
A. Fuel Size & Material............................24
B. General Operation Information ...........24
C. Before Your First Fire .........................25
D. Starting Your First Fire........................25
E. Fire Characteristics.............................25
F. Feed Rate Adjustment .......................25
G. Ignition Cycles ....................................26
H. Frequently Asked Questions...............26
Section 9: Troubleshooting ............................27-29
Section 10:Maintaining & Servicing Appliance
A. Proper Shutdown Procedures.............30
B. Quick Reference Maintenance Chart..30
C. General Maintenance & Cleaning .......30-33
D. High Ash Content Maintenance ..........34
E. Blower Replacement...........................35
F. Igniter Replacement............................36
G. Glass Replacement.............................36
H. Baffle & Brick Removal .......................37-38
Section 12: Reference Material
A. Component Functions.........................39-40
B. Component Locations.........................41
C. Exploded Drawings.............................42-43
D. Service Parts & Accessories...............44-46
E. Service & Maintenance Log ................47-48
F. Homeowner’s Notes............................49
G. Warranty Policy...................................50-51
H. Contact Information.............................52
TABLE OF CONTENTS

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Santa Fe Pellet Insert
1Listing and Code Approvals
A. Appliance Certification
C. Glass Specifications
E. BTU & Efficiency Specifications
This appliance is equipped with 5mm ceramic glass. Replace
glass only with 5mm ceramic glass. Please contact your
dealer for replacement glass.
This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided.
The structural integrity of the mobile home floor, ceiling, and
walls must be maintained. The appliance must be properly
grounded to the frame of the mobile home and use only listed
pellet vent, Class “L” or “PL” connector pipe.
A Quadra-Fire Outside Air Kit must be installed in a mobile
home installation.
B. Mobile Home Approved
NOTE: This installation must conform with local codes. In
the absence of local codes you must comply with the ASTM
E1509-2004, ULC S628-93, ULC/ORD-C-1482-M1990,
(UM) 84-HUD
D. Electrical Rating
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps
*BTU output will vary, depending on the brand of fuel you
use in your appliance. Consult your Quadra-Fire dealer
for best results.
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specifications and/or price without notice.
MODEL: Santa Fe Pellet Insert
LABORATORY: OMNI Test Laboratories, Inc
REPORT NO. 061-S-62-6
TYPE: Solid Fuel Room Heater/Pellet Fuel
Burning Type Insert
STANDARD: ASTM E1509-2004, ULC S628-93 and
ULC/ORD-C1482-M1990 Room Heater
Pellet Fuel Burning Type and (UM) 84-
HUD, Mobile Home Approved
Particulate
Emissions Rating: .7 grams/hr
*BTU Output: 8,000 - 30,000 / hr
Heating Capacity: up to 1,500 sq. ft. depending
on climate zone
Hopper Capacity: 45 lbs
Fuel: Wood Pellets or Shelled Corn
Shipping Weight: 214 lbs

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September 1, 2008 7019-205C Page 5
Santa Fe Pellet Insert
2Getting Started
A . Design, Installation & Location Considerations
Damaged parts could impair safe
operation. Do NOT install damaged, incomplete or substitute
components.
1. Appliance Location
OT Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult insurance carrier, local building inspector, fire
officials or authorities having jurisdiction over restrictions,
installation inspection and permits.
It is a good idea to plan your installation on paper, using
exact measurements for clearances and floor protection,
before actually beginning the installation
Consideration must be given to:
• Safety, convenience, traffic flow
• Placement of the chimney and chimney connector.
• If you are not using an existing chimney, place the appli-
ance where there will be a clear passage for a factory-
built listed chimney through the ceiling and roof.
• Installing an optional outside air kit would affect the loca-
tion of the vent termination.
TO If burning shelled field corn, you must use ap-
proved venting specifically designed for corn to prevent corro-
sion or degradation. Follow the instructions from the venting
manufacturer.
Since pellet exhaust can contain ash, soot or sparks, you
must consider the location of:
• Windows
• Air Intakes
• Air Conditioner
• Overhang, soffits, porch roofs, adjacent walls
• Landscaping, vegetation
When locating vent and venting termination, vent above
roof line when possible.
Marginal Location:
Below peak
Location NOT recommended:
Not the highest point of the roof
Wind loading possible
Multi-level Roofs
Windward
Leeward
Recommended:
Outside Air Intake
on windward side
NOT recommended:
Outside Air Intake
on leeward side
Recommended Location:
Above peak
Recommended:
Insulated exterior chase
in cooler climates
Recommended Location:
Above peak
Inside heated space
Location NOT recommended:
Too close to tree
Below ad acent structure
Lower roof line
Avoid outside wall
Marginal Location:
Wind loading possible
OT Locating the appliance in a location of
considerable air movement can cause intermittent smoke
spillage from appliance. Do not locate appliance near:
• Frequently open doors
• Central heat outlets or returns
Figure 5.1

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Santa Fe Pellet Insert
Location of the appliance and chimney will affect
performance.
• Install through the warm airspace enclosed by the building
envelope. This helps to produce more draft, especially
during lighting and die-down of the fire.
• Penetrate the highest part of the roof. This minimizes the
effects of wind loading.
• Locate termination cap away from trees, adjacent
structures, uneven roof lines and other obstructions.
• Minimize the use of chimney offsets.
• Consider the appliance location relative to floor and ceiling
and attic joists.
B. Locating Your Appliance & Chimney D. Negative Pressure
Negative pressure can
cause spillage of combustion fumes and soot.
Negative pressure results from the imbalance of air avail-
able for the appliance to operate properly. It can be stron-
gest in lower levels of the house.
Causes include:
• Exhaust fans (kitchen, bath, etc.)
• Range hoods
• Combustion air requirements for furnaces, water heaters
and other combustion appliances
• Clothes dryers
• Location of return-air vents to furnace or air conditioning
• Imbalances of the HVAC air handling system
• Upper level air leaks such as:
- Recessed lighting
- Attic hatch
- Duct leaks
To minimize the effects of negative air pressure:
• Install the outside air kit with the intake facing prevailing
winds during the heating season
• Ensure adequate outdoor air for all combustion appliances
and exhaust equipment
• Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the appliance
• Avoid installing the appliance near doors, walkways or
small isolated spaces
• Recessed lighting should be a “sealed can” design
• Attic hatches weather stripped or sealed
• Attic mounted duct work and air handler joints and seams
taped or sealed
C. Draft
Draft is the pressure difference needed to vent appliances
successfully. When an appliance is drafting successfully, all
combustion byproducts are exiting the home through the
chimney.
Considerations for successful draft include:
• Preventing negative pressure
• Location of appliance and chimney
OT Hearth & Home Technologies assumes no
responsibility for the improper performance of the chimney
system caused by:
• Inadequate draft due to environmental conditions
• Downdrafts
• Tight sealing construction of the structure
• Mechanical exhausting devices
CAUTION
• Do NOT connect this unit to a chimney flue servicing
another appliance.
• Do NOT connect to any air distribution duct or system.

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September 1, 2008 7019-205C Page 7
Santa Fe Pellet Insert
G. Inspect Appliance & Components and
Pre-Use Check List
Reciprocating Saw
Hammer
Phillips Screw driver
Tape Measure
Plumb Line
Level
Framing Material
Hi-temp Caulking Material
Gloves
Safety Glasses
Framing Square
Electric Drill & Bits (1/4”)
1/4” Self-Tapping Screws
May also need:
Vent Support Straps
Venting Paint
Tools and building supplies normally required
for installation, unless installing into an existing
masonry fireplace:
F. Tools And Supplies Needed
Inspect appliance and components for
damage. Damaged parts may impair safe
operation.
WARNING
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.
1. Place the appliance in a location near the
final installation area and follow the proce-
dures below:
2. Open the appliance and remove all the parts
and articles packed inside the Component
Pack. Inspect all the parts and glass for ship-
ping damage. Contact your dealer if any irregu-
larities are noticed.
3. All safety warnings have been read and fol-
lowed.
4. This Owner’s Manual has been read.
5. Floor protection requirements have been met.
6. Venting is properly installed.
7. The proper clearances from the appliance and
chimney to combustible materials have been
met.
8. The masonry chimney is inspected by a profes-
sional and is clean, or the factory built metal
chimney is installed according to the manufac-
turer’s instructions and clearances.
9. The chimney meets the required minimum
height.
10.
All labels have been removed from the glass
door.
11. Plated surfaces have been wiped clean, if
applicable.
12. Thermostat or remote has been installed.
13. A power outlet is available nearby.
14. A good quality surge protection is highly recom-
mended to protect the electronics.
• Installation and use of any damaged appliance.
• Modification of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Do NOT Overfire.
Or any such action that may cause a fire hazard.
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
Fire Risk.
E. Fire Safety
To provide reasonable fire safety, the following should be
given serious consideration:
• Install at least one smoke detector on each floor of your
home.
• Locate smoke detector away from the heating appliance
and close to the sleeping areas.
• Follow the smoke detector manufacturer’s placement and
installation instructions and maintain regularly.
• Conveniently locate a Class A fire extinguisher to contend
with small fires.
• In the event of a hopper fire:
• Evacute the house immediately.
• Notify fire department.

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Santa Fe Pellet Insert
3Dimensions and Clearances
A. Appliance Dimensions
Figure 8.3- Front View
Figure 8.1 - Top View Figure 8.2 -Side View
21-1/2”
(546mm)
28-7/8”
(733mm)
23-5/8”
(600mm) 8”
(203mm)
C
L
12-3/4”
(324mm)
8-5/8”
(219mm)
23”
(584mm)
25-3/8”
(645mm)
Panel A B
Standard 30 inches (762mm) 40 inches (1016mm)
Large 33 inches (838mm) 50 inches (1270mm)
B
A

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September 1, 2008 7019-205C Page 9
Santa Fe Pellet Insert
Fire Risk.
Comply with all minimum clear-
ances to combustibles as speci-
fied.
WARNING
Failure to comply may cause
house fire.
NOTE:
•Illustrations reflect typical installations
and are FOR DESIGN PURPOSES
ONLY.
•I
llustrations/diagrams are not drawn to
scale.
•Actual installation may vary due to
individual design preference.
A
C
B
D
C
B
0 in. Clearance To Exposed Section And Face
B. Clearance To Combustibles, UL and ULC
Inches Millimeters
A Top of Hopper Top Vent 2.0 51
Rear Vent 2.5 64
B Side of Hopper Top or Rear Vent 2.0 51
C Back of Hopper Top or Rear Vent 2.5 64
D Vent Pipe to Combustible Top or Rear Vent 3.0 76
12 in
Top Vent = 2 in
Rear Vent = 2.5 in
Combustible
Mantel
Back of Hopper = 2.5 in
Vent Pipe
to Combustibles = 3 in
6 in
Outside Air
INSTALLED AS A BUILT-IN UNIT
Shown with Rear Vent and Optional Outside Air
Figure 9.1
Figure 9.2
AS A BUILT-IN

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Santa Fe Pellet Insert
A
BC
D
E. Minimum Opening for Masonry and
Zero Clearance Fireplaces
Inches Millimeters
A Insert side to combustible
side wall
16 406
B Insert top to mantel 12 305
C Insert top to maximum. 2-
1/4 inch (57mm) face trim
4-3/4 121
D Insert side to maximum. 2-
1/4 inch (57mm) face trim
10 254
Location Inches Millimeters
A Rear Width 24 610
B Depth 16 406
C Height 23-1/4 591
D Front Width 29-1/4 743
Figure10.1
C. Masonry and Zero Clearance Fireplaces
Inches Millimeters
E Floor protection hearth extension
from door opening 6 152
F Floor protection to the side of door
opening
6 152
D. Floor Protection
Figure 10.2
Side all
Mantel
Ma i Mantel De t 12 inc es 0
Fac
e
Tri
E
F
A D
C
B

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September 1, 2008 7019-205C Page 11
Santa Fe Pellet Insert
Mark area of
floor to cut
Starter hole
Use 2 x 4 from insert
packaging to support insert
Keep sharp edge of
metal floor away from
power cord
Leveling Leg
F. Removing Metal Floor of Factory-Built Firebox
• The firebrick (refractory), glass doors, screen rails, screen
mesh and log grates can be removed from a factory-built
firebox in order to gain minimum insert opening require-
ments.
• Any smoke shelves, shields and baffles may be removed
from a factory-built firebox if attached with mechanical fas-
teners.
• The metal floor of the factory-built firebox may be removed
to facilitate the installation of the insert only when a 1/4
(6mm) inch airspace is provided between the insert and
the floor of outer wrap.
Figure 11.1. Measure and mark the metal
floor for cutting. With a drill, make a starter
hole in each corner.
Figure 11.2. Using a saws-all, cut out the
floor.
Figure 11.3. If the floor is made of thin metal,
we recommend using the 2 x 4 from the insert
packaging to support the insert. The 2 x 4
may need to be cut to the appropriate size.
Figure 11.4. Place the insert into the fac-
tory-built firebox. Ensure that the power
cord can not be damaged by the sharp metal
edge. You may need to cut out a notch to
accommodate the cord.
Figure 11.5. Ensure that the leveling leg is
positioned over the 2 x 4 before leveling the
insert.
The following is only one example as there are many dif-
ferent models of factory-built fireplaces.

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Santa Fe Pellet Insert
Do not terminate vent in any enclosed or semi-enclosed
area such as a carport, garage, attic, crawl space, under a
sun deck or porch, narrow walkway or closely fenced area,
or any location that can build up a concentration of fumes
such as a stairwell, covered breezeway, etc.
CAUTION
Vent surfaces get HOT, can cause burns
if touched. Non-combustible shielding or
guards may be required.
WARNING
4Vent Information
A. Chimney and Exhaust Connection
1. Chimney & Connector: Use 3 or 4 inch (76-102mm)
diameter type "L" or "PL" venting system. It can be vented
vertically or horizontally.
2. Mobile Home: Approved for all Listed pellet vent. Use
Listed double wall flue connector. A Quadra-Fire outside
air kit must be used with manufactured home installa-
tions.
3. Residential: Use 24 gauge single wall flue connector
or Listed double wall flue connector to Class A Listed
metal chimneys, or masonry chimneys meeting Interna-
tional Building Code (ICC) standards for solid fuel appli-
ances.
4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE
VENT MANUFACTURER.
5. Secure exhaust venting system to the appliance with at
least 3 screws. Also secure all connector pipe joints with
at least 3 screws through each joint.
NOTE: All pipe must be welded seam pipe whenever
possible. Seal pipe joints with high temperature silicone
(500°F [260°C] minimum rated only).
NOTE: If burning shelled field corn, you must use
approved venting specifically designed for corn. Follow
the instructions from the venting manufacturer.
Fire Risk.
• Only LISTED venting components may be
used.
• NO OTHER vent components may be used.
Substitute or damaged vent components may
impair safe operation.
WARNING
B. Venting Termination Requirements
1.Termination must exhaust above air inlet elevation. It is
recommended that at least 60 inches (1524mm) of verti-
cal pipe be installed when appliance is vented directly
through a wall. This will create a natural draft, which
will help prevent the possibility of smoke or odor venting
into the home during a power outage. It will also keep
exhaust from causing a nuisance or hazard by exposing
people or shrubs to high temperatures. The safest and
preferred venting method is to extend the vent vertically
through the roof.
2.Distance from doors and opening windows, or gravity or
ventilation air inlets into building:
a. Not less than 48 inches (1219mm) below;
b. Not less than 48 inches (1219mm) horizontally
from;
c. Not less than 12 inches (305mm) above.
3. Distance from permanently closed windows:
a. Not less than 12 inches (305mm) below, horizontally
from or above.
4.Distance between bottom of termination and grade
should be 12 inches (305mm) minimum. This is con-
ditional upon plants in the area, and nature of grade
surface. The grade surface must be a non-combustible
material (i.e., rock, dirt). The grade surface must not be
lawn. Distance between bottom of termination and public
walkway should be 84 inches (2134mm) minimum.
5.Distance to combustible materials must be 24 inches
(610mm) minimum. This includes adjacent buildings,
fences, protruding parts of the structure, roof overhang,
plants and shrubs, etc.
6. Termination Cap Location (Home Electrical Service)
• Side-to-side clearance is to be the same as minimum
clearance to vinyl inside corners.
• Clearance of a termination cap below electrical service
shall be the same as minimum clearance to vinyl sof-
fits.
• Clearance of a termination cap above electrical service
will be 12 inches (305mm) minimum.
• Location of the vent termination must not obstruct or
interfere with access to the electrical service.

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September 1, 2008 7019-205C Page 13
Santa Fe Pellet Insert
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this appli-
ance. For assistance or additional information consult a
qualified installer, service agency or your dealer.
WARNING
The chart will help you in determing proper vent-
ing size according to the equivalent feet of pipe
calcuated above and the altitude above sea level
of this installation. Figure 13.2.
Locate the calculated equivalent feet of pipe on
the vertical left side of the chart. Move to the
right horizontally on the chart until you reach your
altitude above sea level.
If you fall below the diagonal line, 3 or 4 inch (76
to 102mm) pipe may be used. If it is anywhere
above the diagonal line, a 4 inch (102mm) diam-
eter pipe is required.
The chart reveals that a 90° elbow is 5 times as
restrictive to the flow of exhaust gases under posi-
tive pressure as 1 foot of horizontal pipe, and a
foot of horizontal pipe is twice as restrictive as a
foot of vertical pipe.
D. Pipe Selection Chart
The table below can help you calculate the equivalent feet
of pipe which is a method used to determine pellet vent size.
Figure 13.1.
C. Equivalent Feet of Pipe
2 ft.
2 ft.
3 ft.
2 ft.
Example of 3 Elbow-Rear Vent Termination Calculation
Figure 13.1
Figure 13.2
Pellet Venting
Component
# of
Elbows
Feet of
Pipe
Multiplied
By
Equivalent
Feet
Components
Equivalent Feet
90oElbow or Tee 3X515
45oElbow X3
Horizontal Pipe 7X 17
Vertical Pipe 2X 0.5 1
Total Equivalent Feet 23
Note: This is a generic example and is not
intended to represent any specific fuel type.
3 in. or 4 in. (76mm or 102mm) Diameter Pipe
Equivalent Pipe
Length In Feet
ALTITUDE IN THOUSANDS OF FEET
0
20
30
1 2 3 4 5 6 7 8 9 10
4 in. (102mm) Diameter Pipe Only
10
Example 1
Example 2
Example 1: If the equivalent length of pipe is 23 feet with altitude of
8,000 feet you must use 4 inch (102mm) diameter type “L” or “PL”
vent.
Example 2: If the equivalent length of pipe is 12 feet with altitude of
6,000 feet you may use 3 or 4 inch (76 to 102mm) diameter type “L”
or “PL” vent

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Santa Fe Pellet Insert
5Venting Systems
Figure 14.2
A. Direct Connect With Outside Air B. Direct Connect Without Outside Air
NOTE:
In Canada, where passage through a wall or partition of
combustible construction is desired, the installation shall
conform to CAN/CSA-B365.
Outside Air
through
Rear Wall
Figure 14.1
Fire Risk.
Inspection of Chimney:
• Masonry chimney must be in good condition.
• Meets minimum standard of NFPA 211
•
Factory-built chimney must be 6 inch (152mm)
UL103 HT.
WARNING
CAUTION
Never draw outside combustion air from:
• Wall, floor or ceiling cavity
• Enclosed space such as an attic or garage
NOTE:
•Illustrations reflect typical installations and are FOR
DESIGN PURPOSES ONLY.
•I
llustrations/diagrams are not drawn to scale.
•Actual installation may vary due to individual design
preference.
NOTE; Use metal plate
around exhaust vent pipe
and seal all edges with
non-flammable insulation
such as fiberglass, mineral
wool or ceramic material.
Do not use high tempera-
ture caulking materials to
seal any edge to prevent
future serviceability.
NOTE: In Canada, only a full reline is allowed per
ULC S-628-93, ORD ULC C1482-M1990.

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September 1, 2008 7019-205C Page 15
Santa Fe Pellet Insert
C. Full Reline With Outside Air
Figure 15.3
Outside Air
Termination
at
Chimney Top
Outside Air
through
Rear Wall
Exit through the
Ash Clean-Out of
Masonry Chimney
12” (305mm)
min. below
12” (305mm)
min. above
NOTE; Use metal
plate around
exhaust vent pipe
and seal all edges
with non-flammable
insulation such as
fiberglass, mineral
wool or ceramic.
Do not use high
temperature caulk-
ing materials to seal
any edge to prevent
future serviceability
NOTE: Check clearances carefully for this
type of installation to ensure adequate room
for outside air venting.
Check building codes prior to installation.
• Installation MUST comply with local, regional,
state and national codes and regulations.
• Consult local building, fire officials or authori-
ties having jurisdiction about restrictions,
installation inspection, and permits.
CAUTION
Direct Connect
45 degree elbow
Side view of Santa Fe Insert with
side panel removed.
Figure 15.1
Figure 15.2
NOTE: In Canada,
only a full reline is
allowed per ULC S-
628-93, ORD ULC
C1482-M1990.

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Santa Fe Pellet Insert
6Mobile Home
1. An outside air inlet must be provided for the combustion
air and must remain clear of leaves, debris, ice and/or
snow. It must be unrestricted while the appliance is
in use to prevent room air starvation which causes
smoke spillage. Smoke spillage can also set off smoke
alarms.
2. The combustion air duct system must be made of
metal. It must permit zero clearance to combustible
construction and prevent material from dropping into
the inlet or into the area beneath the dwelling and
contain a rodent screen.
3. The appliance must be secured to the mobile home
structure by bolting it to the floor (using lag bolts). Use
the same holes that secured the appliance to the ship-
ping pallet.
4. The appliance must be grounded with #8 solid copper
grounding wire or equivalent, terminated at each end
with an NEC approved grounding device.
5. Refer to clearances to combustibles and floor protection
requirements on pages 9 & 10 for listings to combus-
tibles and appropriate chimney systems.
6. Use silicone to create an effective vapor barrier at
the location where the chimney or other component
penetrates to the the exterior of the structure.
7. Follow the chimney manufacturer’s instructions when
installing the vent system for use in a mobile home.
8. Installation shall be in accordance with the Manufactur-
ers Home & Safety Standard (HUD) CFR 3280, Part
24.
CAUTION
Maintain structural integrity of mobile home:
• Floor, wall, ceiling and/or roof.
Do NOT cut through:
• Floor joist, wall studs or ceiling trusses.
• Any supporting material that would affect the structural
integrity.
Never install in a sleeping room.
WARNING
Installation must comply with Manufactured Home and
Safety Standard (HUD), CFR 3280, Part 24.
WARNING
You must use a Quadra-Fire Outside Air Kit for instal-
lation in a mobile home.
A. Mobile Home Installation
Figure 16.1
Spark Arrestor Cap
Roof Flashing
Storm Collar
Joist Shield/Firestop Approved Class “L”
o
“PL” Pellet Vent

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September 1, 2008 7019-205C Page 17
Santa Fe Pellet Insert
7Appliance Set-Up
A. Leveling System B. Outside Air Kit Instructions
Parts Included in Kit: 1 piece of 2 inch x 3 ft. flex hose,
2 hose clamps, 1 collar assembly, 1 termination cap
assembly, 1 trim ring, fasteners.
1. Measure distance from floor to air vent opening in appli-
ance and mark location on wall.
2. Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch
(64-76mm) opening on inside wall and a 3 to 3-1/2 inch
(76-89mm) opening on outside of house.
3. Use hose clamp to secure flex pipe to collar assembly.
4. Slide trim ring over flex pipe and run pipe through wall.
5. Attach hose to outside termination cap with second
hose clamp.
6. Secure termination cap to outside surface.
7. Secure trim ring to interior wall.
Tools Needed: Phillips head screwdriver; wire cutters;
hole saw or jig saw.
CAUTION
Never draw outside combustion air from:
• Wall, floor or ceiling cavity
• Enclosed space such as an attic or garage
The leveling bolts are located at the rear of the appliance.
To access the bolts, remove the front access panels. Reach
in and turn the bolt to the desired height to level the appli-
ance.
Figure 17.1
Leveling Bolt on Each Side
Flex Hose
Hose Clamp
Collar
Assembly Hose Clamp
Trim Ring Termination
Cap Assembly
Air Intake Channel
Figure 17.2

Page 18 7019-205C September 1, 2008
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Santa Fe Pellet Insert
C. Optional Grille Removal and Installation
Figure 18.1
Grille Bracket Cover
(shipped flat from factory)
Finger bend into position
after grilles are installed
on appliance
Insert heat exchanger rods
through holes on second grille.
Heat Exchanger
Rods
Install bottom 3 grilles before
installing single top grille
Install in flat position
Bend after grilles installed
1. Open the door. Remove the top 2 screws on each side
of upper grille and remove the single grille. Remove
the bottom 2 screws on each side and remove the 3
grilles attached together.
2. Removing the ash drawer before taking off the lower
grille will make the lower grille easier to remove. Using
a Phillips head screwdriver, remove the 2 screws on
each side and pull forward with a downward motion to
avoid catching the grille on the firepot pull rod.
NOTE: The plated grilles, Nickel, Black Nickel and
Gold, have 4 black grille bracket covers to elimi-
nate the brightness of the bracket plating. The
bracket covers are shipped flat, installed on the
grilles, and after the grilles are installed on the
appliance they are then finger-bent into position.
4. Attach the 4 grille bracket covers to the lower 4 grilles
and the top 3 grilles. Slip the metal strips through the
grille openings and secure to grille with screws pro-
vided. Do not finger bend the cover brackets at this
time.
5. Secure the lower grille to the appliance with 2 screws
on each side. Finger bend the bracket covers around
the plated brackets.
6. The upper grille has 2 separate parts. Install the 3
grilles attached together first. Angle the grilles down-
ward and insert the heat exchanger cleaning rods
through the holes in the second grille and then twist
forward until horizontally level. Attach the grille with
only the bottom 2 screws on each side of grille. Do not
finger bend the cover brackets at this time.
7. Position the single top grille over the 3 already in place.
Attach with one screw on each side through the top
grille and the other 3 grilles to secure to appliance.
8. Finger bend the bracket covers on the upper grille into
place.
9. Re-install the ash drawer.
Included in Kit: (4) lower grilles; (3) upper grilles,
(1) upper grille; (4) grille bracket covers; fasteners
Tools Required: #2 Phillips head screwdriver

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September 1, 2008 7019-205C Page 19
Santa Fe Pellet Insert
D. Door Handle Removal
E. Door Trim Installation
Figure 19.1
Tools Requied: 5/32 Allen wrench
NOTE: The door handle must be removed before the
trim ring can be installed.
1. Open the door. Using a 5/32 Allen wrench, loosen set
screw by a couple of turns, but do not remove.
Figure 19.1.
2. Push the pin completely out and remove the handle.
3. Re-install in reverse order.
Tools Required: Phillips head screwdriver. (A stubby
screwdriver required if door is still installed on the
insert).
1. Remove the door handle first by following the instructions
above. Using a Phillips head screwdriver, remove the 2
screws on the top and bottom of the face. Figure 19.1.
2. Pull the face away from the door by rotating the face
toward you from the hinge side first. Carefully push the
door handle through the opening on the face.
3. Lay the face (face up) on a protected surface to avoid
scratching the trim when installing it in step 5.
4. Line up the studs on the trim with the holes in the face and
push studs into the holes.
5. Turn the face and trim over. Secure with 6 nuts provided.
Do not overtighten.
6. Thread the door handle through the face opening and
insert the pin through the door handle and door latch.
Re-tighten the set screw.
7. Re-attach to the door using the same 4 screws previously
removed.
F. Door Removal
1. Remove the door handle and face. Follow instructions
from D and E above.
2. The door can now be lifted off the hinges.
3. Re-install in reverse order.

Page 20 7019-205C September 1, 2008
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Santa Fe Pellet Insert
G. Adjustable Hearth Support
Size: 9”d x 45”w, 2” to 10” Height Adjustment
Included in Kit: (1) trim top, (1) trim front, (2) trim sides,
double-sided tape (already installed)
Tools Needed: Phillips head screwdriver, sheet metal
shears, measuring tape, gloves
1. The 10 screws on each set of scissors will already be
loose when shipped. Figure 20.1.
2. Expand scissors to desired height. Tighten screws to
hold in place using Phillips head screwdriver. Figure
20.2.
3. Measure front and side trims to required height
to cover scissors and mark pieces for cutting. Cut
excess material from top of trim’s edge, not bottom.
This edge will be sharp; wear gloves to prevent injury
to your hands. Figure 20.3.
4. Using sheet metal shears, cut trim along the marked
edge. The cut edge fits under lip of top trim, so it
allows for some variance in your straight edge.
5. The double-sided tape that holds front and side trims
to scissors has a powerful bonding adhesive. Adjust-
ments are extremely difficult once trim has adhered to
tape. Do a dry run first without removing paper from
tape.
6. Place cut edge of trim under top lip and into position
on scissors. Place side pieces on first and then front
piece. The front piece overlaps side pieces.
7. Once you are satisfied with the positioning, remove
trim and set aside.
8. Remove the paper from double-sided tape that is
to accept trim side. Align side and then press hard
against tape to secure side piece. Repeat for other
side. Install front trim piece last.
9. There are 3 holes in the back flange of the top to
secure it to the wall if necessary. Use the appropriate
fastener for the type of wall material, i.e., brick, sheet-
rock, etc.
NOTE: 3/8 inch (9.5mm) thick tile or like material can
be cut to size and fit under lip of top trim edge for a
decorative touch. Figure 20.3.
Figure 20.1
Figure 20.2
Figure 20.3
Figure 20.4
WARNING
Sheet metal trim edges will be sharp.
For safety purposes wear gloves.
Injury can occur.
DOUBLE-SIDED TAPE DOUBLE-SIDED TAPE
SCREWS ARE CIRCLED
EXPLODED VIEW OF SCISSORS
Decorative tile
may be installed
INSTALL FRONT TRIM LAST.
CORNERS OVERLAP SIDE
TRIM PIECES
EXPAND SCISSORS TO DESIRED HEIGHT
CUT TOP EDGE OF TRIM,
NOT BOTTOM EDGE