Quadra-Fire MT. VERNON AE Programming manual

1445 N. Highway
Colville, Wa 99114
ZZZTXDGUD¿UHFRP
ZZZTXDGGHDOHUFRP
#7020-057C April 28th, 2008
MT VERNON-AE
TROUBLE SHOOTING MANUAL
(THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALER USE ONLY)

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
TABLE OF CONTENTS
SECTION PAGE
OPERATION.................................................................................................
BATTERY BACK-UP SYSTEM.....................................................................
CONTROL BOARD SPECS.........................................................................
CONVECTION BLOWER TROUBLE-SHOOTING.......................................
EXHAUST BLOWER TROUBLE-SHOOTING..............................................
FEED MOTOR TROUBLE-SHOOTING........................................................
FIRE POT, AUTOCLEAN, THERMOCOUPLE TROUBLE-SHOOTING.
IGNITER TROUBLE-SHOOTING.................................................................
POWER SUPPLY TROUBLE-SHOOTING...................................................
DOOR/HOPPER/FUEL LEVEL SENSOR TESTING....................................
WALL CONTROL TROUBLE-SHOOTING....................................................
USB CORD OPERATION.............................................................................
CLEANING & MAINTENANCE.....................................................................
PARTS LIST..................................................................................................
EXPLODED VIEW........................................................................................
3-5
6
7
10
11
12
13-14
15
16
17
18
19
20
23
24
TECHNICAL SERVICES DEPARTMENT
PHONE: [phone]
)$;RI¿FH
WARRANTY CLAIMS FAX: [phone]
PAGE 2
ERROR CODES...........................................................................................
OPERATIONAL SYMPTOMS.......................................................................
8
9

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
OPERATION CHART
PAGE 3
1: SELECT AUTO OR
MANUAL OPERATION MODE.
MAKE SURE YOU PUSH THE
“DONE” BUTTON AFTER YOU
SELECT THE MODE.
2: AFTER YOU SET THE
ROOM TEMPERATURE, THE
WALL CONTROL WILL STATE
“STARTUP” IN THE TOP LEFT
&251(5³VHWDW´WHPSPXVW
EHGHJUHHVDERYHURRPWHPS
4: EXHAUST BLOWER
SPEEDS UP AND STARTS TO
CREATE A VACUUM IN THE
FIREBOX.
3: IGNITER TURNS ON FOR
90 SECONDS BEFORE FEED
CHARGE STARTS.
5: VACUUM SWITCH
CLOSES AND ALLOWS THE
FEED MOTOR TO TURN ON.
6: FEED MOTOR TURNS ON
AND START UP FUEL CHARGE
FEEDS INTO THE FIREPOT.
7: A FIRE STARTS IN THE
FIREPOT.

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
8: THE FIREPOT THERMO-
COUPLE STARTS READING
THE TEMPERATURE RISE
AND THE UNIT WILL GO INTO
“SOFT-START LOW”.
OPERATION CHART
PAGE 4
12: THE DROP TUBE
THERMOCOUPLE WILL
BEGIN READING TEMPERA-
TURE. 105 DEGREES WILL
BE NEEDED TO TURN THE
CONVECTION BLOWER ON.
13: AS THE TEMPERATURE
RISES, THE CONVECTION
BLOWER WILL INCREASE IN
SPEED.
11: SOFT-START MEDIUM
WILL DISPLAY AFTER SOFT
START LOW HAS EXPIRED.
THE LENGTH OF THIS MODE
WILL VARY DEPENDING ON
THE FUEL SELECTED.
9: SOFT-START LOW IS A
TIMED MODE AND WILL VARY
IN LENGTH DEPENDING ON
THE FUEL TABLE SELECTED.
SOFT-START LOW TIMES:
SOFTWOOD......................4 MINUTES
HARDWOOD.....................4 MINUTES
UTILITY..............................4 MINUTES
CORN................................14 MINUTES
WHEAT..............................10 MINUTES
SUNFLOWER SEEDS.......4 MINUTES
10: THE IGNITER WILL
SHUT OFF AFTER SOFT
START LOW EXPIRES.
SOFT-START MEDIUM TIMES:
SOFTWOOD......................5 MINUTES
HARDWOOD.....................5 MINUTES
UTILITY..............................5 MINUTES
CORN................................12 MINUTES
WHEAT..............................10 MINUTES
SUNFLOWER SEEDS.......5 MINUTES

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
14: THE WALL CONTROL
WILL NOW DISPLAY THE HEAT
OUTPUT SETTING IN THE
MANUAL OR AUTO MODE.
AUTO: (L,ML,M,MH,H)
MAN: (L,ML,M,MH,H)
15: ONCE THE THERMO-
STAT IS SATISFIED OR THE
BURN CYCLE HAS TIMED OUT
FOR AN AUTO-CLEAN CYCLE,
THE FEED MOTOR WILL SHUT
OFF.
16: THE UNIT WILL GO INTO
“SHUTDOWN” MODE. THIS MODE
WILL LAST FOR 10 MINUTES.
THE DROP TUBE T-COUPLE WILL
ALSO COOL DOWN AND REDUCE
THE SPEED OF THE CONVEC-
TION BLOWER.
17: THE UNIT WILL DISPLAY
“AUTOCLEAN” IN THE UPPER
LEFT HAND CORNER.
18: THE THERMOCOUPLE
HAS TO READ 550 DEGREES
OR LESS BEFORE THE AUTO-
CLEAN CYCLE BEGINS.
19: AFTER THE AUTO-
CLEAN IS COMPLETE, THE
EXHAUST BLOWER WILL RUN
FOR 20 MINS AND SHUT OFF.
UNIT IS READY TO START
ANOTHER BURN CYCLE.
OPERATION CHART
PAGE 5

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
BATTERY BACK-UP SYSTEM
PAGE 6
12 VOLT DEEP CYCLE BATTERY AND THE BATTERY
CORD (#12VCORD-AE) IS NEEDED TO POWER THE
SYSTEM.
A/C POWER MUST BE SHUT OFF OR THE POWER
CORD DISCONNECTED FOR THE BATTERY BACK UP
MODE TO ENGAGE. THE WALL CONTROL WILL WALK
YOU THROUGH THE LIGHT-UP PROCEDURES.
(Note: Igniter will not work during battery operation)
CONTROL BOARD
12 volt battery
(VWLPDWHGDPSGUDZ
LVEHWZHHQDPSV
during operation)
MAINT BURN WILL DISPLAY
WHEN THE THERMOSTAT HAS
REACHED THE SET ROOM
TEMPERATURE AND WILL RUN
ON LOW UNTIL IT REACHES ITS
AUTOCLEAN CYCLE TIME.
PN# 12VCORD-AE
LQFKHVORQJ
BATTERY WILL NEED TO BE CHANGED OR
CHARGED WHEN VOLTAGE DROPS BELOW 10.

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
CONTROL BOARD
SRV7000-456 Rev C
CONTROL BOARD SPECS 7.5 CODE: (Rev 2 fuel tables)
FUEL UFTI SS LOW SS MED MAX IGNITER TIME A/C CYCLE TIME SHUTDOWN TIME
CORN: 0 14 MIN 12 MIN 14 MIN 2.4 HRS* 10 MIN
UTILITY PELLET: 1 4 MIN 5 MIN 4 MIN 1.2 HRS* 10 MIN
SOFTWOOD: 2 4 MIN 5 MIN 4 MIN 3.2 HRS* 10 MIN
SUNFLOWER SEEDS: 3 4 MIN 5 MIN 4 MIN 2.4 HRS* 10 MIN
WHEAT: 4 10 MIN 10 MIN 10 MIN 1.8 HRS* 10 MIN
HARDWOOD PELLET: 5 4 MIN 5 MIN 4 MIN 2.1 HRS* 10 MIN
*NOTE: AUTOCLEAN CYCLES TIMES ARE ESTIMATED WHEN THE UNIT IS RUN AT THE “HIGH” OUTPUT SETTING.
UPDATES:
SRV7000-323
ECO 56401 --- CHANGED FROM 6.9 TO 6.10A CODE. INSTALLED POWER STROKE CODE FOR AUTOCLEAN AND
CHANGED TO THE “QUIET” CONVECTION BLOWER CURVE. REV 2 FUEL TABLES ALSO INSTALLED. (1-11-07)
SRV7000-330
ECO 56476 -- RELEASED WITH THE 7.2 CODE. HIGH ELEVATION FUEL TABLES INSTALLED. 2 CONVECTION
BLOWER SPEED OPTIONS INSTALLED, 135 & 165 DEGREES TO GET TO THE HIGH BLOWER SPEED & EXHAUST
BLOWER STAYS ON DURING THE AUTO-CLEAN CYCLE AND 20 MINUTES AFTER AUTO-CLEAN IS COMPLETED.
(8-2-07 // SN 0072232364 INSERT /// SN 0072279399 FS)
SRV7000-456
ECO 58315 -- RELEASED WITH THE 7.3 CODE0$'(620(83'$7(6727+((852)8(/7$%/(67KH\FDQ
EHDFFHVVHGE\WXUQLQJWKHURWDU\VZLWFKWRSRVLWLRQ
REV B --- RELEASED WITH THE 7.4 CODE. ADDRESSED PREVIOUS AUTO-CLEAN PROBLEMS. SN 00700200343
REV C --- RELEASED WITH THE 7.5 CODE. ADDRESSED LOGIC PROBLEM WITH VAC SWITCH & AUGER JAM.
PAGE 7

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
ERROR CODES
AUGER JAMMED: SEE PAGE 12 (FEED MOTOR TROUBLE-SHOOTING)
BAD TC DROP TUBE: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
BAD TC FIRE POT: SEE PAGE 14 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
CHECK ASH PAN: SEE PAGE 13 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
COMB BLOWER JAMMED: SEE PAGE 11 (EXHAUST BLOWER TROUBLE-SHOOTING)
CONV BLOWER JAMMED: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
MIN FP TEMP: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. THIS CODE
WOULD DISPLAY ANYTIME THE FIRE GOT UNDER 500 DEGREES DURING ITS NORMAL RUN MODE.
MISSED IGNITION: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. SEE
PAGE 14 (IGNITER TROUBLE-SHOOTING) THIS CODE WOULD DISPLAY IF THE FUEL DID NOT
LIGHT OR THE FIRE DID NOT GET HOT ENOUGH DURING START-UP AFTER 4 TRIES.
VACUUM SW ERROR: SEE PAGE 12 (FEED MOTOR TROUBLE-SHOOTING)
PAGE 8

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
OPERATIONAL SYMPTOMS
UNIT HAS NO POWER OR LOSES POWER AFTER 15 TO 20 MINUTES: SEE PAGE 16 (POWER
SUPPLY TROUBLE-SHOOTING)
UNIT IS MAKING A RUMBLING NOISE DURING START-UP: CHECK THE FUEL SETTINGS AND
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 20 (CLEANING & MAINTENANCE)
UNIT IS BUILDING UP BLACK SOOT ON THE GLASS: CHECK THE FUEL SETTINGS AND
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 20 (CLEANING & MAINTENANCE)
IGNITER IS NOT GETTING HOT: SEE PAGE 15 (IGNITER TROUBLE-SHOOTING). ENSURE THE
IGNITER CHAMBER UPDATE HAS BEEN DONE. REFERENCE THE SEPT. 18, 2007 FIELD COM-
MUNICATION.
UNIT LIGHTS AND GOES OUT DURING START-UP: SEE PAGE 13 (FIREPOT & AUTOCLEAN
TROUBLE-SHOOTING)
UNIT WILL NOT LIGHT & BURN CORN CONSISTENTLY: CHECK FUEL SETTINGS. CORN
MUST BE SCREENED. SEE PAGE 13 (FIREPOT & AUTOCLEAN TROUBLE-SHOOTING)
WALL CONTROL SCREEN IS SHUTTING OFF: SEE PAGE 18 (WALL CONTROL TESTING)
PAGE 9

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
CONVECTION BLOWER TROUBLE-SHOOTING
Items to check:
Check blower for obstructions:
&OHDQIDQEODGHVFKHFNIDQEHDULQJ
Check blower connections (#7034-219)
&RORURIZLUHV&RQQHFWRUSLQVWHVWIRUEURNHQZLUHV
Check over heat snap disc (#230-1290)
7KLVLVORFDWHGRQWKHSHOOHWGURSFKXWH,VLWWULSSHG"
Check drop tube thermocouple (#7000-381)
7KLVKDVWRSURGXFHPLOOLYROWVWRWXUQWKHEORZHURQ
Replace convection blower (#7000-260)
,IDOOSUHYLRXVFKHFNVDUHJRRGUHSODFHWKHEORZHU
&RQYHFWLRQ%ORZHU
#7000-260
&RQYHFWLRQ+DUQHVV
#7034-219
Wall Control Error Code
PAGE 10
DROP TUBE
THERMOCOUPLE.
(#7000-381)
(180 CFM)

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
EXHAUST BLOWER TROUBLE-SHOOTING
PAGE 11
Wall Control Error Code
Items to check:
Check blower for obstructions:
&OHDQIDQEODGHVFKHFNIDQEHDULQJ
Check blower connections
&RORURIZLUHV&RQQHFWRUSLQVWHVWIRUEURNHQZLUHV
Check over heat snap disc (#230-1290)
7KLVLVORFDWHGRQWKHSHOOHWGURSFKXWH,VLWWULSSHG"
Replace exhaust blower (#7034-033)
,IDOOSUHYLRXVFKHFNVDUHJRRGUHSODFHWKHEORZHU
EXHAUST BLOWER
#7034-033
WHITE
GREEN
BLUE
RED
WHITE
BLUE
GREEN
BLACK

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
FEED MOTOR TROUBLE-SHOOTING
PAGE 12
Wall Control Error Code
Items to check:
Check feed tube for obstructions:
5HPRYHWKHSHOOHWVIURPWKHKRSSHUWKHQUHPRYHWKH
feed assy (#7034-004).
Check the auger spring set screw:
7KHVHWVFUHZPXVWEHWLJKWRQWKHIHHGPRWRUVKDIW
Check the Door & Hopper sensors (#7000-375):
0DNHVXUHWKHGRRUKRSSHUOLGLVFORVHGDQGWKHLFRQV
RQWKHZDOOFRQWURODUHQRWGLVSOD\HG
Check over heat snap disc (#230-1290):
7KLVLVORFDWHGRQWKHSHOOHWGURSFKXWH,VLWWULSSHG"
Check the vacuum switch (#7000-166):
&KHFNIRUDQHUURUFRGHRUWHVWWKHYDFXXPVZLWFK
Replace the optical sensor (#7034-038):
5HSODFHWKLVSDUWLIDOOSUHYLRXVFKHFNVDUHJRRG
Replace the feed motor (#7000-313):
5HSODFHWKLVSDUWLIDOOSUHYLRXVFKHFNVDUHJRRG
Check the 10-pin harness for a loose pin or broken
wire:
*5HSODFHWKHKDUQHVVLIEURNHQ(SRV7034-191)
#7000-166
#7000-313
#7034-004
#7034-038

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
FIREPOT, AUTOCLEAN, & THERMOCOUPLE
TROUBLE-SHOOTING
PAGE 13
Wall Control Error Code
Items to check:
Check the door sensor (#7000-375):
0DNHVXUHWKHGRRULVFORVHGDQGWKHLFRQRQWKH
ZDOOFRQWUROLVQRWGLVSOD\HG
Check over heat snap disc (#230-1290):
7KLVLVORFDWHGRQWKHSHOOHWGURSFKXWH,VLWWULSSHG"
&KHFNWKHDVKSDQ¿UHSRWIRUREVWUXFWLRQV
&KHFNIRUFOLQNHUEORFNDJH
Check the version of control board (SRV7000-456):
5HSODFHWKLVSDUWLILWLVQRWDWOHDVWD5HY&RU
higher.
&KHFN¿UHSRWWKHUPRFRXSOH
&KHFNIRUPLOOLYROWRXWSXWRUUHSODFHVHHSDJH
Check the auto-clean microswitch (#7000-327):
&KHFNWKHVZLWFKIRUDQ³RSHQ´³FORVHG´UHDGLQJ
&KHFNIRUDORRVHFRQQHFWLRQRQWKHVZLWFKZLUHV
Check for a broken wire on the 10 pin connector:
5HSODFHKDUQHVVLIEURNHQ(SRV7034-191)
Check the auto-clean motor. (#7034-020):
,IDOOSUHYLRXVFKHFNVDUHJRRGUHSODFHWKHPRWRU
127(7KHDXWRFOHDQV\VWHPZLOOF\FOHHDFKWLPH
ZKHQWKHXQLWLVXQSOXJJHGDQGSOXJJHGEDFNLQ
#7034-010
(F/P top)
#7034-153
)3ERWWRP
#7034-020
#7000-327
#7000-334
#7000-299/4
(F/P springs)
UPDATES:
Started drilling the 2
holes in the igniter
FKDPEHU

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
Symptoms of a faulty thermocouple:
1) Unit will not get out of start-up.
8QLWLVGXPSLQJUDZIXHORUGXPSLQJDVKHVLQWRWKHLQWRWKHDVKSDQZKLOHWKH¿UHLVVWLOO
JRLQJ1RWH7KH¿UHSRWWKHUPRFRXSOHKDVWRUHDGXQGHUGHJUHHVEHIRUHLWZLOODOORZDQ
auto-clean.
8QLWLVKDYLQJDKDUGWLPHEXUQLQJ&RUQRULVFRQVWDQWO\RYHU¿OOLQJWKH¿UHSRWZLWKIXHO
)LUHSRWWKHUPRFRXSOHVDUHGHOLFDWHDQGH[WUDFDUHPXVWEHWDNHQZKHQUHSODFLQJWKHP%HFDUHIXO
WRQRWRYHUEHQGWKH³EUDLGHG´SDUWRIWKHZLUH,ILWLVRYHUEHQWWKHZLUHFDQEUHDNRUFUDFNFDXVLQJ
LQFRUUHFWWHPSHUDWXUHUHDGLQJVRUD³¿UHSRWWKHUPRFRXSOH´HUURUFRGH
,IDXQLWLVEXUQLQJ³&RUQ´DFUDFNLQWKHWKHUPRFRXSOHRUDGHIHFWLYHMXQFWLRQLQWKHWKHUPRFRXSOHFDQ
FDXVHWKHXQLWWRQRWEXUQWKHIXHOFRUUHFWO\DQGZLOOVWLOOQRWVKRZDIDXOWFRGH
THERMOCOUPLE TIP
with cover removed.
TESTING THE THERMCOUPLE FOR MILLIVOLTS:
5HPRYH7&FRYHUKHDWWKHWKHUPRFRXSOHWLSZLWKDOLJKWHU
'LVFRQQHFWWKHWKHUPRFRXSOHIURPWKHERDUG
8VHDGLJLWDOPHWHUDQGVHWLWWRPLOOLYROWV'&
3XWHDFKSUREHRQWKHFRQQHFWRUZLUHV$JRRGWKHUPRFRX-
SOHZLOOUHDGP9RUKLJKHU
Specs: 30 mV = 1320 degrees
Max output: 50 mV DC
FIRE POT THERMOCOUPLE CONNECTION
TEST POINTS ON THE
THERMOCOUPLE
CONNECTOR.
PAGE 14

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
IGNITER TROUBLE-SHOOTING
Wall Control Error Code
#7000-226
AC INPUT
HALLS CONVECTION
IGNITER
OPEN TC3
TC2 DROP TUBE THERMOCOUPLE
TC1 FIREPOT THERMOCOUPLE
HALLS COMBUSTION
WALL CONTROL
FUEL LEVEL SENSOR
FEED, AUTOCLEAN, & VACUUM SWITCH
SNAP DISC
15 volt DC INPUT
BATTERY BACKUP
COMBUSTION
BLOWER
HOPPER & DOOR SENSORS
FEED MOTOR
AUTOCLEAN
CONVECTION
BLOWER
Items to check:
Check the igniter(#7000-226):
&KHFNIRUFRQWLQXLW\LQWKHLJQLWHUVKRXOGJHWDURXQG
RKPVRUDSSO\GLUHFWSRZHUWRLW7KLVLVDQ$&FRPSRQHQW
Check the AC power supply harness (#7034-220):
*&KHFNIRUSRZHURUDEURNHQFRQQHFWLRQ
Check for power at the igniter harness (#7034-199):
0DNHVXUHDOOFRQQHFWLRQVDUHJRRG
&KHFNIRUFRQWLQXLW\LQWKHZLUHKDUQHVV
Check for power at the control board (SRV7000-456):
8QSOXJWKHXQLWDQGUHVWDUW0DNHVXUHWKHZDOOFRQWUROVD\V
“Startup”.
,ISRZHULVQRWSUHVHQWFKHFNWKHIXVHRUUHSODFHWKHFRQWURO
board.
UPDATE:
,JQLWHUFKDPEHUXSGDWHFRPPXQLFDWLRQZDVVHQWRXWRQ
6HSW7KLVXSGDWHZLOOLQFUHDVHWKHVHUYLFHOLIHRIWKH
igniter.
&RQQHFWLRQSRLQWIRUWKH
igniter harness.(#7000-199)
&RQQHFWLRQSRLQWIRUWKH$&SRZHU
supply harness. (#7034-220)
PAGE 15
DPSIXVH

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
POWER SUPPLY TROUBLE-SHOOTING
PAGE 16
SRV7000-324 (power supply)
Items to check:
Check the AC power supply harness (#7034-201):
*&KHFNIRUSRZHURUDEURNHQFRQQHFWLRQ
Check the DC power supply harness (#7034-221):
&KHFNIRUDEURNHQFRQQHFWLRQRUIRU'&YROWVWRYROWV
&KHFNSRODULW\0DNHVXUHWKHZLUHVDUHQRWEDFNZDUGVRQWKHKDUQHVV
5HSODFHWKHDPSIXVHRUSRZHUVXSSO\LIWKHUHDUHQRWDQ\YROWV
If unit is making a “chirping” noise & wall control is blank:
&KHFNWKHKDUQHVVIRUD³VKRUW´LQRQHRIWKHZLUHV
8QSOXJZLUHVIURPWKHFRQWUROERDUGXQWLOWKHQRLVHJRHVDZD\6WDUWZLWKWKH
GRRUKRSSHUVHQVRUKDUQHVV¿UVW
WHITE
RED
15V DC OUTPUT TO
CONTROL BOARD
(#7034-221)
AC OUTPUT TO
CONTROL BOARD
(#7034-220)
AC INPUT FROM
POWER CORD
(#7034-201)
AC INPUT FROM
POWER SUPPLY
SRV7000-456 (control board)
WHITE
BLACK
WHITE
GREEN BLACK
FUSE: 15 AMP
250 VOLT

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
DOOR/HOPPER/FUEL LEVEL SENSOR TROUBLE-SHOOTING
PAGE 17
DOOR / HOPPER SENSOR (#7000-375)
FUEL LEVEL SENSOR (#7000-380)
Wall Control Error Code
Items to check:
IF YOU GET THE “DOOR OPEN” ICON:
&KHFNWKHIURQWGRRU0DNHVXUHWKHODWFKLVFORVHG
&KHFNWKHVHQVRUPRXQWPDJQHW
&KHFNWKHFRQQHFWLRQWRWKHFRQWUROERDUG
5HSODFHWKHVHQVRULISUHYLRXVFKHFNVDUHJRRG
IF YOU GET THE “HOPPER OPEN” ICON:
&KHFNWKHKRSSHUGRRU0DNHVXUHLWLVFORVHG
&KHFNWKHVHQVRUPRXQWPDJQHW
&KHFNWKHFRQQHFWLRQWRWKHFRQWUROERDUG
5HSODFHWKHVHQVRULISUHYLRXVFKHFNVDUHJRRG
IF YOU GET THE “FUEL LOW” ICON:
&KHFNWKHIXHOOHYHOLQWKHKRSSHU$GGIXHOLIORZ
&KHFNWKHVHQVRUPRXQW5HSRVLWLRQVHQVRULIQHHGHG
7RXFKWKHVHQVRUZLWK\RXU¿QJHULIWKH\HOORZOLJKW
GRHVQ¶WFRPHRQUHSODFHWKHVHQVRU
(DOOR OPEN)
(HOPPER OPEN)
(FUEL LOW)

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
WALL CONTROL TESTING
PAGE 18
Items to check:
Check main power for the unit:
*&KHFNIRUSRZHURUDEURNHQFRQQHFWLRQ
&KHFNWKHSRZHUVXSSO\IRUYROWV
Check power going to the wall control (#7000-451):
0DNHVXUHWKHUPRVWDWZLUHVDUHFRQQHFWHGSURSHUO\DQGPDWFK
WKHLUDSSURSULDWHFRORUFRQQHFWLRQSRLQW
&KHFNIRUDEURNHQZLUHRUDVWDSOHLQWKHWVWDWZLUHV
*The voltage on the green & red wire should be 3.3vDC
,IYROWDJHLVSUHVHQWUHSODFHWKHZDOOFRQWURO
Check the white wire if you get a “no communica-
tion” screen.
&KHFNIRUDEURNHQZLUHRUEDGFRQQHFWLRQ
,IWKHZLUHFRQQHFWLRQVDUHJRRGUHSODFHWKHFRQWUROERDUG
(SRV7000-456)
Wall Control Error Code
(BLANK SCREEN)
(NO COMMUNICATION)
&RQQHFWLRQSRLQWIRUWKHZDOO
FRQWUROKDUQHVV
BACK OF THE WALL CONTROL.
(FRONT COVER REMOVED)
RED
WHITE
GREEN
GREEN
WHITE
RED 3.3 vDC +
COMMUNICATION
3.3 vDC -
UPDATES:
7000-308
ECO 56774-- ADDED ABILITY TO UPLOAD FUEL TABLES.
(CODE 3.0) 3-21-07
7000-449
ECO 57823 -- RELEASED WITH 4.3 CODE. ADDED HIGH ELEVA-
TION, CONV BLWR, PROPERTIES SCREENS. (7-11-07)
7000-451 -- RELEASED WITH 4.7 CODE. WILL WORK ON ALL
CONTROL BOARDS. (8-8-07)

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
USB CORD OPERATION
PAGE 19
USBCORD-AE
'LDJQRVWLF7RRO
0DNHVXUHWKHZDOOFRQWUROVD\V³RII´DQGDOOEORZHUVDUHRII
3OXJLQ86%FRUGWRZDOOFRQWURODQGWKHFRPSXWHU
'RZQORDGWKH8)7,¶VIURPWKHVWRYH
&KHFNIRUYHUVLRQRIVRIWZDUHDQGXSGDWHDVQHHGHG
5) Visit ZZZTXDGGHDOHUFRPWRDFFHVVWKHODWHVWIXHOWDEOHV
(#USBCORD-AE)

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08 PAGE 20
FIREPOT MAINTENANCE
7KH ¿UHSRW ÀRRU DQG ¿UHSRW DLU KROHV ZLOO QHHG WR EH
VFUDSHGRFFDVLRQDOO\GHSHQGLQJRQWKHTXDOLW\RIIXHO
EHLQJXVHG8VHDSXWW\NQLIHDÀDWKHDGVFUHZGULYHU
RUWKH¿UHSRWFOHDQRXWWRROSURYLGHGWRUHPRYHH[FHVV
FDUERQIURPWKH¿UHSRW
Firepot Air
Holes Firepot
Floor
Firepot Exploded View
Baffle
Latches
Ashpan
Heat Exchanger
Insert flat head screwdriver into “V”
section and push down and the
bottom of the latch will fall forward
off of post
Locating ears - 1 on
each side. Fit behind
bottom edge
1. 6HWWKHZDOOFRQWUROWKHUPRVWDWWR³2))´RQ$8720$7,&
0$18$/ 6(77,1* VFUHHQ DQG OHW WKH DSSOLDQFH FRP-
SOHWHO\FRRO7KHH[KDXVWEORZHUPXVWEHRIIEHIRUH\RX
FDQXQSOXJWKHDSSOLDQFHEHIRUHVHUYLFLQJ
 6PRNHVSLOODJHLQWRWKHURRPFDQRFFXULIWKHDSSOLDQFH
LVQRWFRROEHIRUHXQSOXJJLQJ
7KHDSSOLDQFHPXVWEHLQFRPSOHWHVKXWGRZQFRPSOHWHO\
FRRO DQG WKH H[KDXVW EORZHU RII EHIRUH SHUIRUPLQg any
FOHDQLQJ RU PDLQWHQDQFH 7KHUH LV D ULVN RI VKRFN LI
WKH DSSOLDQFH LV QRW XQSOXJJHG EHIRUH VHUYLFLQJ WKH
DSSOLDQFH
PROPER SHUTDOWN PROCEDURE
NOTE: Performing this routine service will require approximately 20
minutes a month depending on type and quality of fuel you burn.
CAUTION
CLEANING OR FREQUENCY DAILY WEEKLY Bi-WEEKLY YEARLY
INSPECTION
FIREPOT
Softwood Pellets
FIREPOT
Hardwood Pellets
Every 5 bags
Every 3 bags
FIREPOT
Corn, Wheat, or Sun-
ÀRZHU6HHGV
Every 1 bag
ASHPAN
Wood Pellets
Every 5 bags
HEAT EXCHANGER Every 1 ton of
fuel
-OR-
-OR-
-OR-
-OR-
-OR-
X
X
X
X
X
EXHAUST BLOWER Every 3 tons of
fuel
-OR- X
ASHPAN
Alternate Fuel X
-OR-
Daily