Quadra-Fire MT. VERNON AE Programming manual

1445 N. Highway
Colville, Wa 99114
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#7020-057C April 28th, 2008
MT VERNON-AE
TROUBLE SHOOTING MANUAL
(THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALER USE ONLY)

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
TABLE OF CONTENTS
SECTION PAGE
OPERATION.................................................................................................
BATTERY BACK-UP SYSTEM.....................................................................
CONTROL BOARD SPECS.........................................................................
CONVECTION BLOWER TROUBLE-SHOOTING.......................................
EXHAUST BLOWER TROUBLE-SHOOTING..............................................
FEED MOTOR TROUBLE-SHOOTING........................................................
FIRE POT, AUTOCLEAN, THERMOCOUPLE TROUBLE-SHOOTING.
IGNITER TROUBLE-SHOOTING.................................................................
POWER SUPPLY TROUBLE-SHOOTING...................................................
DOOR/HOPPER/FUEL LEVEL SENSOR TESTING....................................
WALL CONTROL TROUBLE-SHOOTING....................................................
USB CORD OPERATION.............................................................................
CLEANING & MAINTENANCE.....................................................................
PARTS LIST..................................................................................................
EXPLODED VIEW........................................................................................
3-5
6
7
10
11
12
13-14
15
16
17
18
19
20
23
24
TECHNICAL SERVICES DEPARTMENT
PHONE: [phone]
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WARRANTY CLAIMS FAX: [phone]
PAGE 2
ERROR CODES...........................................................................................
OPERATIONAL SYMPTOMS.......................................................................
8
9

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
OPERATION CHART
PAGE 3
1: SELECT AUTO OR
MANUAL OPERATION MODE.
MAKE SURE YOU PUSH THE
“DONE” BUTTON AFTER YOU
SELECT THE MODE.
2: AFTER YOU SET THE
ROOM TEMPERATURE, THE
WALL CONTROL WILL STATE
“STARTUP” IN THE TOP LEFT
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4: EXHAUST BLOWER
SPEEDS UP AND STARTS TO
CREATE A VACUUM IN THE
FIREBOX.
3: IGNITER TURNS ON FOR
90 SECONDS BEFORE FEED
CHARGE STARTS.
5: VACUUM SWITCH
CLOSES AND ALLOWS THE
FEED MOTOR TO TURN ON.
6: FEED MOTOR TURNS ON
AND START UP FUEL CHARGE
FEEDS INTO THE FIREPOT.
7: A FIRE STARTS IN THE
FIREPOT.

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
8: THE FIREPOT THERMO-
COUPLE STARTS READING
THE TEMPERATURE RISE
AND THE UNIT WILL GO INTO
“SOFT-START LOW”.
OPERATION CHART
PAGE 4
12: THE DROP TUBE
THERMOCOUPLE WILL
BEGIN READING TEMPERA-
TURE. 105 DEGREES WILL
BE NEEDED TO TURN THE
CONVECTION BLOWER ON.
13: AS THE TEMPERATURE
RISES, THE CONVECTION
BLOWER WILL INCREASE IN
SPEED.
11: SOFT-START MEDIUM
WILL DISPLAY AFTER SOFT
START LOW HAS EXPIRED.
THE LENGTH OF THIS MODE
WILL VARY DEPENDING ON
THE FUEL SELECTED.
9: SOFT-START LOW IS A
TIMED MODE AND WILL VARY
IN LENGTH DEPENDING ON
THE FUEL TABLE SELECTED.
SOFT-START LOW TIMES:
SOFTWOOD......................4 MINUTES
HARDWOOD.....................4 MINUTES
UTILITY..............................4 MINUTES
CORN................................14 MINUTES
WHEAT..............................10 MINUTES
SUNFLOWER SEEDS.......4 MINUTES
10: THE IGNITER WILL
SHUT OFF AFTER SOFT
START LOW EXPIRES.
SOFT-START MEDIUM TIMES:
SOFTWOOD......................5 MINUTES
HARDWOOD.....................5 MINUTES
UTILITY..............................5 MINUTES
CORN................................12 MINUTES
WHEAT..............................10 MINUTES
SUNFLOWER SEEDS.......5 MINUTES

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
14: THE WALL CONTROL
WILL NOW DISPLAY THE HEAT
OUTPUT SETTING IN THE
MANUAL OR AUTO MODE.
AUTO: (L,ML,M,MH,H)
MAN: (L,ML,M,MH,H)
15: ONCE THE THERMO-
STAT IS SATISFIED OR THE
BURN CYCLE HAS TIMED OUT
FOR AN AUTO-CLEAN CYCLE,
THE FEED MOTOR WILL SHUT
OFF.
16: THE UNIT WILL GO INTO
“SHUTDOWN” MODE. THIS MODE
WILL LAST FOR 10 MINUTES.
THE DROP TUBE T-COUPLE WILL
ALSO COOL DOWN AND REDUCE
THE SPEED OF THE CONVEC-
TION BLOWER.
17: THE UNIT WILL DISPLAY
“AUTOCLEAN” IN THE UPPER
LEFT HAND CORNER.
18: THE THERMOCOUPLE
HAS TO READ 550 DEGREES
OR LESS BEFORE THE AUTO-
CLEAN CYCLE BEGINS.
19: AFTER THE AUTO-
CLEAN IS COMPLETE, THE
EXHAUST BLOWER WILL RUN
FOR 20 MINS AND SHUT OFF.
UNIT IS READY TO START
ANOTHER BURN CYCLE.
OPERATION CHART
PAGE 5

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
BATTERY BACK-UP SYSTEM
PAGE 6
12 VOLT DEEP CYCLE BATTERY AND THE BATTERY
CORD (#12VCORD-AE) IS NEEDED TO POWER THE
SYSTEM.
A/C POWER MUST BE SHUT OFF OR THE POWER
CORD DISCONNECTED FOR THE BATTERY BACK UP
MODE TO ENGAGE. THE WALL CONTROL WILL WALK
YOU THROUGH THE LIGHT-UP PROCEDURES.
(Note: Igniter will not work during battery operation)
CONTROL BOARD
12 volt battery
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during operation)
MAINT BURN WILL DISPLAY
WHEN THE THERMOSTAT HAS
REACHED THE SET ROOM
TEMPERATURE AND WILL RUN
ON LOW UNTIL IT REACHES ITS
AUTOCLEAN CYCLE TIME.
PN# 12VCORD-AE
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BATTERY WILL NEED TO BE CHANGED OR
CHARGED WHEN VOLTAGE DROPS BELOW 10.

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
CONTROL BOARD
SRV7000-456 Rev C
CONTROL BOARD SPECS 7.5 CODE: (Rev 2 fuel tables)
FUEL UFTI SS LOW SS MED MAX IGNITER TIME A/C CYCLE TIME SHUTDOWN TIME
CORN: 0 14 MIN 12 MIN 14 MIN 2.4 HRS* 10 MIN
UTILITY PELLET: 1 4 MIN 5 MIN 4 MIN 1.2 HRS* 10 MIN
SOFTWOOD: 2 4 MIN 5 MIN 4 MIN 3.2 HRS* 10 MIN
SUNFLOWER SEEDS: 3 4 MIN 5 MIN 4 MIN 2.4 HRS* 10 MIN
WHEAT: 4 10 MIN 10 MIN 10 MIN 1.8 HRS* 10 MIN
HARDWOOD PELLET: 5 4 MIN 5 MIN 4 MIN 2.1 HRS* 10 MIN
*NOTE: AUTOCLEAN CYCLES TIMES ARE ESTIMATED WHEN THE UNIT IS RUN AT THE “HIGH” OUTPUT SETTING.
UPDATES:
SRV7000-323
ECO 56401 --- CHANGED FROM 6.9 TO 6.10A CODE. INSTALLED POWER STROKE CODE FOR AUTOCLEAN AND
CHANGED TO THE “QUIET” CONVECTION BLOWER CURVE. REV 2 FUEL TABLES ALSO INSTALLED. (1-11-07)
SRV7000-330
ECO 56476 -- RELEASED WITH THE 7.2 CODE. HIGH ELEVATION FUEL TABLES INSTALLED. 2 CONVECTION
BLOWER SPEED OPTIONS INSTALLED, 135 & 165 DEGREES TO GET TO THE HIGH BLOWER SPEED & EXHAUST
BLOWER STAYS ON DURING THE AUTO-CLEAN CYCLE AND 20 MINUTES AFTER AUTO-CLEAN IS COMPLETED.
(8-2-07 // SN 0072232364 INSERT /// SN 0072279399 FS)
SRV7000-456
ECO 58315 -- RELEASED WITH THE 7.3 CODE0$'(620(83'$7(6727+((852)8(/7$%/(67KH\FDQ
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REV B --- RELEASED WITH THE 7.4 CODE. ADDRESSED PREVIOUS AUTO-CLEAN PROBLEMS. SN 00700200343
REV C --- RELEASED WITH THE 7.5 CODE. ADDRESSED LOGIC PROBLEM WITH VAC SWITCH & AUGER JAM.
PAGE 7

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
ERROR CODES
AUGER JAMMED: SEE PAGE 12 (FEED MOTOR TROUBLE-SHOOTING)
BAD TC DROP TUBE: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
BAD TC FIRE POT: SEE PAGE 14 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
CHECK ASH PAN: SEE PAGE 13 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
COMB BLOWER JAMMED: SEE PAGE 11 (EXHAUST BLOWER TROUBLE-SHOOTING)
CONV BLOWER JAMMED: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
MIN FP TEMP: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. THIS CODE
WOULD DISPLAY ANYTIME THE FIRE GOT UNDER 500 DEGREES DURING ITS NORMAL RUN MODE.
MISSED IGNITION: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. SEE
PAGE 14 (IGNITER TROUBLE-SHOOTING) THIS CODE WOULD DISPLAY IF THE FUEL DID NOT
LIGHT OR THE FIRE DID NOT GET HOT ENOUGH DURING START-UP AFTER 4 TRIES.
VACUUM SW ERROR: SEE PAGE 12 (FEED MOTOR TROUBLE-SHOOTING)
PAGE 8

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
OPERATIONAL SYMPTOMS
UNIT HAS NO POWER OR LOSES POWER AFTER 15 TO 20 MINUTES: SEE PAGE 16 (POWER
SUPPLY TROUBLE-SHOOTING)
UNIT IS MAKING A RUMBLING NOISE DURING START-UP: CHECK THE FUEL SETTINGS AND
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 20 (CLEANING & MAINTENANCE)
UNIT IS BUILDING UP BLACK SOOT ON THE GLASS: CHECK THE FUEL SETTINGS AND
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 20 (CLEANING & MAINTENANCE)
IGNITER IS NOT GETTING HOT: SEE PAGE 15 (IGNITER TROUBLE-SHOOTING). ENSURE THE
IGNITER CHAMBER UPDATE HAS BEEN DONE. REFERENCE THE SEPT. 18, 2007 FIELD COM-
MUNICATION.
UNIT LIGHTS AND GOES OUT DURING START-UP: SEE PAGE 13 (FIREPOT & AUTOCLEAN
TROUBLE-SHOOTING)
UNIT WILL NOT LIGHT & BURN CORN CONSISTENTLY: CHECK FUEL SETTINGS. CORN
MUST BE SCREENED. SEE PAGE 13 (FIREPOT & AUTOCLEAN TROUBLE-SHOOTING)
WALL CONTROL SCREEN IS SHUTTING OFF: SEE PAGE 18 (WALL CONTROL TESTING)
PAGE 9

MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C4-24-08
CONVECTION BLOWER TROUBLE-SHOOTING
Items to check:
Check blower for obstructions:
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Check blower connections (#7034-219)
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Check over heat snap disc (#230-1290)
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Check drop tube thermocouple (#7000-381)
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Replace convection blower (#7000-260)
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#7000-260
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#7034-219
Wall Control Error Code
PAGE 10
DROP TUBE
THERMOCOUPLE.
(#7000-381)
(180 CFM)