Quantum StorNext G300 R520 Installation instructions

Hardware Guide
StorNext G300 R520
Gateway Appliance

ii
Quantum StorNext G300 R520 Gateway Appliance Hardware Guide 6-67610-02 Rev E, May 2016.
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StorNext G300 Gateway Appliance Hardware Guide iii
Contents
Chapter 1 Introduction 1
How this Guide is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What's New in the G300 R520 Hardware Guide . . . . . . . . . . . . . . . . . . 1
Revision E updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Chapter Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Navigating This Document With Adobe Reader. . . . . . . . . . . . . . . . . . . 2
About the StorNext G300 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the StorNext G300 Gateway Appliance . . . . . . . . . . . . . 3
Hardware Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Network Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
StorNext G300 Gateway Appliance Licensing . . . . . . . . . . . . . . 4
The Gateway Metrics Report . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About StorNext Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About StorNext Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Notes, Cautions, and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . 5
Writing Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Appliance Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Supported Internet Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Product Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Contents
iv StorNext G300 Gateway Appliance Hardware Guide
Chapter 2 Hardware Overview 13
The StorNext G300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
StorNext G300 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
StorNext G300 Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
LAN/NAS Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Fibre Channel Cable Connections for SAN Access . . . . . . . . . . 28
Relocating the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 3 Basic System Operations 31
Power On the StorNext G300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Shutting Down the G300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Upgrade G300 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Obtain and Install StorNext Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Obtain StorNext Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
How to Configure the Laptop Network Settings . . . . . . . . . . . 36
Access the Service Menu via the Service Port . . . . . . . . . . . . . 38
Install StorNext Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Install and Configure StorNext NAS. . . . . . . . . . . . . . . . . . . . . . . . . . . 40
System Serial Numbers and Service Tag. . . . . . . . . . . . . . . . . . . . . . . . 41
Locating the System Serial Number . . . . . . . . . . . . . . . . . . . . 41
Locating the Service
Tag Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Adding or Removing File Systems After Initial Configuration . . . . . . . 42
Chapter 4 Contacting Quantum 45
StorNext Appliance Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . 45
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Getting More Information or Help . . . . . . . . . . . . . . . . . . . . . 46
Worldwide End-User Product Warranty . . . . . . . . . . . . . . . . . 47

StorNext G300 Gateway Appliance Hardware Guide 1
Chapter 1
Introduction
How this Guide is Organized
This guide describes how to identify and operate the key features of the
hardware components of the StorNext G300.
What's New in the G300 R520 Hardware Guide
Revision E updates The following information is provided in this revision:
• Since the firmware upgrade procedure will be updated more
frequently in G300 Release Notes, updated the firmware upgrade
section to point to the Release Notes. See Upgrade G300 Firmware
in Basic System Operations.
• Added a section about installing StorNext licenses. See Obtain and
Install StorNext Licenses in Basic System Operations.
• Added a reference for getting the instructions to install and
configure StorNext NAS on the G300. See Install and Configure
StorNext NAS.

Chapter 1: Introduction
Contents
2 StorNext G300 Gateway Appliance Hardware Guide
Contents
This guide contains the following chapters:
•Chapter 1, Introduction – provides an overview of this guide, and
also includes document conventions, product safety statements, a
list of related documents, and supported Internet browsers.
•Chapter 2, Hardware Overview –provides an overview of the
StorNext G300.
•Chapter 3, Basic System Operations – provides basic operating
instructions for the StorNext system.
•Chapter 4, Contacting Quantum –provides contact information for
the Quantum Technical Assistance Center.
Chapter Contents •Navigating This Document With Adobe Reader on page 2 –explains
how to navigate this document with Adobe Reader.
•About the StorNext G300 Hardware on page 3 –provides an
overview of the system hardware.
•Supported Internet Browsers on page 9 –provides the location
where the supported Internet Browsers list is located.
•Writing Conventions on page 6 –provides information about the
conventions used in the document.
•Product Safety Statements on page 9 –provides multi-lingual safety
and regulatory statements.
Navigating This Document With Adobe Reader
There are different ways to navigate PDFs using Adobe Reader. See:

Chapter 1: Introduction
About the StorNext G300 Hardware
StorNext G300 Gateway Appliance Hardware Guide 3
http://help.adobe.com/en_US/acrobat/X/standard/using/WSD1CC3AD9-
BF89-452d-AF01-70EEE881A39B.w.html
About the StorNext G300 Hardware
About the StorNext
G300 Gateway
Appliance
The StorNext G300 Gateway Appliance combines industry-proven
Quantum hardware and StorNext software into one convenient, out-of-
the-box solution. The G300 Gateway Appliance operates as a SAN Client
in a StorNext Metadata Network, providing LAN client access to the
StorNext disk SAN.
Your StorNext G300 system hardware has been pre-installed and is
ready to operate with a minimum of additional configuration required
at time of installation.
StorNext G300 models:
• StorNext G301
• StorNext G302
Note: At times this document uses StorNext G300 as a generic term
that applies to the StorNext G301 and G302 models. When
information pertains only to a specific StorNext G300 model,
those differences are noted.
Hardware Specification The StorNext contains the following:
• Two redundant, hot-swappable system hard drives in a RAID 1
configuration
• Redundant cooling fans and power

Chapter 1: Introduction
About the StorNext G300 Hardware
4 StorNext G300 Gateway Appliance Hardware Guide
Determining Server Type By Serial Number
You can also distinguish which server is included in the appliance by
serial number format:
• The R510 server contains the serial number format CPA, for
example, CX1111CPA22333.
• The R520 server contains the serial number format CKE, for
example, CX1313CKE22333.
Network Connectivity Here are the quantity and type of network cards and ports available on
the different system models:
• The G300 features one 2-port 8 Gb FC card .
• The G301 ships with two 4-port PCIe expansion cards in slots which
each provide four 1 GbE Ethernet ports. Since there is also one
embedded 1 GbE port, there are a total of nine configurable
1 GbE ports on the system.
• The G302 ships with one 2-port PCIe expansion card which provides
two 1 GbE Ethernet, and one 2-port PCIe expansion card which
provides two 10 GbE Ethernet ports. The embedded 1 GbE port
(Eth1) on the G302 system is not configurable and remains unused.
The StorNext can also come configured as a Base System with an
Expansion , or the Expansion can be added to the system in the field.
The Expansion adds additional disks to the .
StorNext G300 Gateway
Appliance Licensing
There are several items to note about the Gateway Appliance license
used on the G300 Gateway Appliance:
• The StorNext G300 Gateway Appliance has a “per Gateway” DLC
license model. This license allows you to add clients without having
to purchase additional individual licenses.
• For new customers with no existing StorNext components, the
license comes from the factory pre-installed and enabled for use on
a new G300 Gateway Appliance.
• If you choose to install the StorNext G300 Gateway Appliance into
the same StorNext network as a customer-configured DLC gateway,
you will be limited to the existing DLC client license count.

Chapter 1: Introduction
About the StorNext G300 Hardware
StorNext G300 Gateway Appliance Hardware Guide 5
• The Gateway Appliance license is populated on the StorNext G300
in the license.dat file. To view license status, open the GUI of the
StorNext MDC set up to monitor and provide the Gateway Metrics
Reports for your G300. Click the Connected Licensed Gateways
link at the bottom of the License page in the GUI of the host MDC,
which provides a list of all licensed Gateways in the environment.
The Gateway Metrics
Report
You can view the Gateway Metrics Report to monitor performance and
throughput on your gateways, clients, and file systems from the
Reports > Gateway Metrics menu option on the GUI of a StorNext
MDC set up to monitor your G300 system. Because you can see at a
glance which gateways, clients, or file systems are currently under- or
over-utilized, the Gateway Metrics Report is a useful tool for
understanding LAN network and client performance characteristics. For
more information, see the latest version of the
StorNext User’s Guide , or
view the video that describes the features and functions of the Gateway
Metrics Report at http://www.quantum.com/sngatewayhowtos
About StorNext
Licensing
Separate licenses are required for various StorNext features, as well as to
perform an upgrade to a new release. Refer to the current
Release Notes
for your system model for a description of the StorNext licenses installed
and/or supported for your system. The procedures for obtaining and
installing supported StorNext feature licenses are included in the current
hardware guide for your system. Documents are located here:
About StorNext
Features
This guide includes information about StorNext features that may not
initially apply to your system, but that could be installed in the future.
Notes, Cautions, and
Warnings
The following describes important information about Notes, Cautions,
and Warnings used throughout this guide.

Chapter 1: Introduction
About the StorNext G300 Hardware
6 StorNext G300 Gateway Appliance Hardware Guide
Note
Note: Emphasizes important information related to the main topic.
Consequences if not followed:
There are no hazardous or damaging consequences.
Caution
Caution: Indicates potential hazards to equipment or data.
Consequences if not followed:
Failure to take or avoid this action could result in loss of data or
harm to equipment.
Warning
WARNING: Indicates potential hazards to personal safety.
Consequences if not followed:
Failure to take or avoid this action could result in physical harm to
the user or hardware.
Writing Conventions This guide uses the following document conventions to help you
recognize different types of information.
When a step includes substantial supporting information, the following
document conventions are used to differentiate the supporting
information from the procedural content:

Chapter 1: Introduction
About the StorNext G300 Hardware
StorNext G300 Gateway Appliance Hardware Guide 7
Hardware Conventions
Software Conventions
Conventions
Right side of the system — Refers to the right side as you face the
component being described.
Left side of the system — Refers to the left side as you face the
component being described.
Conventions Examples
For all UNIX-based
commands, the #prompt is
implied, although it is not
shown.
TSM_control stop
is the same as
# TSM_control stop
For all UNIX-based
commands, words in
italic
are variables and should be
replaced with user-defined
values.
cvaffinity filename
where filename is a variable
and should be replaced with
a user-defined value.
User input is shown in bold
font.
./install.stornext
Computer output and
command line examples are
shown in monospace font.
./install.stornext
User input variables are
enclosed in angle brackets.
http://<ip_address>/cgi-
bin/stats
For UNIX and Linux
commands, the command
prompt is implied.
TSM_control stop
is the same as
# TSM_control stop

Chapter 1: Introduction
About the StorNext G300 Hardware
8 StorNext G300 Gateway Appliance Hardware Guide
File and directory names,
menu commands, button
names, and window names
are shown in bold font.
/data/upload
Menu names separated by
arrows indicate a sequence
of menus to be navigated.
Utilities > Firmware
Conventions Examples

Chapter 1: Introduction
Supported Internet Browsers
StorNext G300 Gateway Appliance Hardware Guide 9
Appliance
Documentation
A complete list of documentation for the StorNext G300 Gateway
Appliance is located on the following web page:
http://www.quantumcom/sngatewaydocs/
Supported Internet Browsers
The Internet browser software is not supplied with the StorNext G300;
you must obtain and install it independently. Refer to the
Quantum
StorNext Compatibility Guide
for the complete list of browsers
supported by StorNext.
Product Safety Statements
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the system, safety, and
regulatory guide.

Chapter 1: Introduction
Product Safety Statements
10 StorNext G300 Gateway Appliance Hardware Guide

Chapter 1: Introduction
Product Safety Statements
StorNext G300 Gateway Appliance Hardware Guide 11

Chapter 1: Introduction
Product Safety Statements
12 StorNext G300 Gateway Appliance Hardware Guide

StorNext G300 Gateway Appliance Hardware Guide 13
Chapter 2
Hardware Overview
This chapter contains the following sections:
•The StorNext G300 System
•StorNext G300 Connectivity on page 23
•Relocating the System on page 30
The StorNext G300 System
Figure 1 shows the StorNext G300 System.
Figure 1 StorNext G300
System - (Front)

Chapter 2: Hardware Overview
The StorNext G300 System
14 StorNext G300 Gateway Appliance Hardware Guide
StorNext G300 System The StorNext G300 provides SAN access to StorNext LAN Clients. The
MDC Nodes contain redundant hard drives in a RAID 1 configuration,
ensuring high availability of the system software.
System Front View
Figure 2 shows, and Table 1 describes the indicators and buttons on the
front of the StorNext G300 Gateway Appliance.
Figure 2 StorNext G300
System – Front View
1
2
3 4 5 6 7
Empty Drive SlotsSystem Software

Chapter 2: Hardware Overview
The StorNext G300 System
StorNext G300 Gateway Appliance Hardware Guide 15
Table 1 StorNext G300 – Front
View Indicators and Buttons
Item
Indicators,
Button, or
Connector Icon Description
1Power-on indicator/
power button
The power-on indicator lights when the system power is on.
The power button controls the power supply output to the
system. When the system bezel is installed, the power button
is not accessible.
Note: To perform a graceful shutdown, press and release
the power button.
Note: To force an ungraceful/hard stop shutdown, press and
hold the power button for 5 seconds.
2System
identification
button
The identification buttons on the front and back panels can
be used to locate a particular system within a rack.
When one of these buttons is pushed, the LCD panel on the
front and the blue system status indicator on the back blink
until one of the buttons is pushed again.
3 LCD menu buttons Allows you to navigate the control panel LCD menu
4 LCD panel Provides system ID, status information, and system error
messages
The LCD lights blue during normal system operation. When
the system needs attention, the LCD color will change to
amber, and will display an error code followed by descriptive
text.
Note: If the system is connected to AC power and an error
has been detected, the LCD lights amber,
regardless of whether the system has been powered
on.
5 USB connectors (2) To connect USB devices to the system (USB 2.0 compliant)
6 System service tag
pull tab
A slide-out tab which contains system information including
the Express Service tag number, embedded NIC MAC address,
and iDRAC Enterprise card MAC address
7 Optical drive SATA optical DVD drive

Chapter 2: Hardware Overview
The StorNext G300 System
16 StorNext G300 Gateway Appliance Hardware Guide
Hard Drive Indicator Patterns
The two hard drives located on the front of the system (in drive bays 0
and 1) are used to store the (operating system and StorNext software).
Drive bays 2 through 7 are empty, and reserved for Quantum use.
Unlabeled indicators, connectors, and buttons are reserved for
Quantum Service.
For more information, see Hard Drive Indicator Patterns on page 16.
Figure 3 StorNext G300 –
Hard-Drive Indicator Patterns
1Hard-drive activity indicator (green)
2Hard-drive status indicator (green or amber)
1
2