Quantum F2000 User manual

User’s Guide
Quantum F2000
6-68750-01 Rev A

ii Quantum F2000 User’s Guide
Quantum F2000 User’s Guide, 6-68750-01 Rev A June 2019 Product of USA.
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Quantum F2000 User’s Guide iii
Contents
Preface vii
Chapter 1 F2000 System Description 1
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
F2000 in a StorNext Shared Storage Environment. . . . . . . . . . . . . . . . . 3
Quantum Cloud Storage Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
F2000 and NVMe Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
So What is NVMe? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Lighting-Fast Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Designed for the Future . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SAS Architecture vs NVMe Architecture . . . . . . . . . . . . . . . . . . 6
F2000 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Redundant Canisters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 2 F2000 Component Overviews 9
Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Contents
iv Quantum F2000 User’s Guide
System LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Front Chassis LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rear Canister LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PSU LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SSD LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Canister Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chassis Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Fan Module Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Interface Card Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
PIB Canister Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
PSU Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rack Rails Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SSD Assembly Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 3 F2000 Basic Operations 27
Use the BMC Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
BMC Web UI Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Access the BMC Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Create Users or Update User Settings . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Off a Canister/System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Off Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Off Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power On a Canister . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Identify an F2000 System in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Check the Status of a Canister. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Check the System Inventory of a Canister . . . . . . . . . . . . . . . . . . . . . . 50
View and Download Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
View and Download the IPMI Event Log . . . . . . . . . . . . . . . . . 53
View the Audit Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Create and Download a F2000 Support Bundle . . . . . . . . . . . 56
Locate the System Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Locate the System Serial Number on the Hardware . . . . . . . . 62

Contents
Quantum F2000 User’s Guide v
Locate the System Serial Number in the Software. . . . . . . . . . 63
Chapter 4 F2000 Customer Replaceable Units (CRUs) 67
ESD Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Chassis Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chassis Replacement Considerations. . . . . . . . . . . . . . . . . . . . 69
Remove and Install a Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 70
Fan Module Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Fan Module Replacement Considerations . . . . . . . . . . . . . . . 100
Identify a Failed Fan Module. . . . . . . . . . . . . . . . . . . . . . . . . 100
Remove a Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Install a Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Interface Card Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Interface Card Replacement Considerations . . . . . . . . . . . . . 117
Remove an Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Install an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
PIB Canister Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
PIB Canister Replacement Considerations . . . . . . . . . . . . . . . 134
Remove a PIB Canister. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Install a PIB Canister . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
PSU Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
PSU Replacement Considerations . . . . . . . . . . . . . . . . . . . . . 141
Identify a Failed PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Remove a PSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Install a PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Rack Rails Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Rack Rails Replacement Considerations. . . . . . . . . . . . . . . . . 147
Remove and Install Rack Rails . . . . . . . . . . . . . . . . . . . . . . . . 148
SSD Assembly Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
SSD Assembly Replacement Considerations . . . . . . . . . . . . . 172
SSD Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Contents
vi Quantum F2000 User’s Guide
Identify a Degraded SSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Remove an SSD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Install an SSD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Glossary 183

Quantum F2000 User’s Guide vii
Preface
This manual introduces the Quantum F2000 and includes the following
information:
• System description
• Component overviews
• Basic operations
• Customer replaceable unit (CRU) instructions
Audience This manual is written for F2000:
•Systemusers
• System administrators
• Field Service Engineers
Prerequisites Prerequisites for using this product include knowledge of:
• StorNext administration
• Network administration
• SAN management
• Fibre Channel and Ethernet protocols

Preface
viii Quantum F2000 User’s Guide
Document Organization The following is a brief description of chapter contents:
•Chapter 1, F2000 System Description provides an overview of the
F2000 and its components.
•Chapter 2, F2000 Component Overviews provides a high-level
overview of system components.
•Chapter 3, F2000 Basic Operations provides instructions on how to
perform basic tasks, such as log into the BMC Web UI, access and
download logs, power off/on system canisters, and locate the
system serial number.
•Chapter 4, F2000 Customer Replaceable Units (CRUs) provides
removal and installation procedures for CRUs.
•Glossary
Notational Conventions This manual uses the following conventions:
Convention Example
User input is shown in bold font. ./DARTinstall
Computer output and command
line examples are shown in
monospace font.
./DARTinstall
User input variables are enclosed in
angle brackets.
http://<ip_address>/cgi-bin/
stats
For UNIX and Linux commands, the
command prompt is implied.
./DARTinstall
is the same as
# ./DARTinstall
File and directory names, menu
commands, button names, and
window names are shown in bold
font.
/data/upload
Menu names separated by arrows
indicate a sequence of menus to be
navigated.
Utilities > Firmware

Preface
Quantum F2000 User’s Guide ix
The following formats indicate important information:
Note: Note emphasizes important information related to the main
topic.
Caution: Caution indicates potential hazards to equipment or data.
WARNING: Warning indicates potential hazards to personal safety.
• Right side of the system — Refers to the right side as you face the
component being described.
• Left side of the system — Refers to the left side as you face the
component being described.
Product Safety
Statements
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the system, safety, and
regulatory guide.

Preface
xQuantum F2000 User’s Guide

Preface
Quantum F2000 User’s Guide xi
Related Documents The following Quantum documents are also available for F2000
systems. To download these documents, go to the
F2000
Documentation Center
at www.quantum.com/F2000docs
For the most up to date information on the F2000, see:
http://www.quantum.com/ServiceandSupport/Index.aspx
Contacts For information about contacting Quantum, including Quantum office
locations, go to:
http://www.quantum.com/aboutus/contactus/index.aspx
Document
No. Document Title
Document
Description
6-68748-01 F2000 Release Notes Provides
compatibility
information, known
issues, and late-
breaking information
not included in
product
documentation
6-68738-01 F2000 Quick Start Describes how to
quickly get your
F2000 up and
running
6-68751-01 F2000 Site Planning
Guide
Contains site
planning information
for the F2000
6-68749-01 F2000 Installation
Guide
Contains detailed,
step-by-step
hardware installation
and system
configuring
procedures for the
F2000

Preface
xii Quantum F2000 User’s Guide
Comments To provide comments or feedback about this document, or about other
Quantum technical publications, send e-mail to:
[email protected]
Getting More
Information or Help
StorageCare™, Quantum’s comprehensive service approach, leverages
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Accelerate service issue resolution with these exclusive Quantum
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•Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
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Benefit today at:
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index.aspx#contact-support
•eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can
also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Get
started at:
http://www.quantum.com/customercenter/
For further assistance, or if training is desired, contact the Quantum
Customer Support Center:
North America 1-800-284-5101 (toll free)
[phone]
EMEA [phone] (toll free)
[phone]
APAC [phone] (toll free)
[phone]

Preface
Quantum F2000 User’s Guide xiii
StorageCare Guardian Securely links Quantum hardware and the diagnostic data from the
surrounding storage ecosystem to Quantum's Global Services Team for
faster, more precise root cause diagnosis. StorageCare Guardian is
simple to set up through the Internet and provides secure, two-way
communications with Quantum’s Secure Service Center. Learn more at:
http://www.quantum.com/ServiceandSupport/Services/
GuardianInformation/Index.aspx
For worldwide support:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support

Preface
xiv Quantum F2000 User’s Guide
Worldwide End-User
Product Warranty
For more information on the Quantum Worldwide End-User Standard
Limited Product Warranty:
http://www.quantum.com/serviceandsupport/warrantyinformation/
index.aspx

Quantum F2000 User’s Guide 1
Chapter 1
F2000 System Description
This chapter provides an overview of the Quantum F2000 array and its
components and includes the following sections:
•Product Overview on page 2
•F2000 in a StorNext Shared Storage Environment on page 3
•Quantum Cloud Storage Platform on page 4
•F2000 and NVMe Benefits on page 5
•F2000 Hardware Overview on page 7

Chapter 1: F2000 System Description
Product Overview
2Quantum F2000 User’s Guide
Product Overview
The Quantum F2000 is a high-performance, highly available and reliable
storage array designed for studio editing, rendering, and other
performance-intensive workloads for large unstructured data sets.
See Figure 1 for the front view of the F2000.
Figure 1 Quantum F2000 with
Bezel
The F2000 uses Non-Volatile Memory Express (NVMe) flash drives for
ultra-fast reads and writes and to support a huge amount of parallel
processing. In addition, the F2000 uses the latest remote direct memory
access (RDMA) networking technology to provide direct access between
workstations and the NVMe storage devices, to provide predictable,
ultra-fast network performance. Lastly, both the software and hardware
architecture are designed to be highly available.
Relative to traditional solid state drive (SSD) and hard disk drive (HDD)
storage arrays, the F2000 is orders of magnitude faster, enables users to
move from Fibre Channel (FC) SAN infrastructures to Ethernet
infrastructures without giving up performance, and gains back racks of
data center space.
Unlike other NVMe storage arrays, the F2000 was designed specifically
for video and video-like data sets, so it can easily handle the
performance requirements of ultra-high-def content, high-resolution
images, and other forms of unstructured data.

Chapter 1: F2000 System Description
F2000 in a StorNext Shared Storage Environment
Quantum F2000 User’s Guide 3
F2000 in a StorNext Shared Storage Environment
With the F2000 in a StorNext shared storage environment, users access
data directly from the storage—either on the SAN or on an IP network—
without the bottlenecks associated with current storage and
networking technologies. The result is dramatically lower, and
predictable, latencies for anyone working in Ultra High Definition (UHD)
and high-frame-rate (HFR) content.
As shown in the Figure 2, client workstations and applications are able
to access the NVMe storage directly through 32 Gb FC, or through 100
GbE using RDMA.
Users can add more NVMe storage by adding more F2000 arrays.
Figure 2 F2000 in a StorNext
Shared Storage Environment

Chapter 1: F2000 System Description
Quantum Cloud Storage Platform
4Quantum F2000 User’s Guide
Quantum Cloud Storage Platform
The Quantum Cloud Storage Platform is the software that powers the
F2000. Quantum’s Cloud Storage Platform is a software-defined storage
platform that was designed specifically for video and other large
unstructured data sets.
The Quantum Cloud Storage Platform is:
•Software-defined: Run on bare metal, in a virtual machine, or in
the cloud. No hardware dependence.
•Highly available: With capabilities that include active/active
clustering, failover, and different forms of data protection.
•Tuned for low latency and fast streaming performance: Because
the Quantum Cloud Storage Platform was built for video and video-
like data, we’ve stripped out the data services that don’t apply to
video, making the architecture more efficient and maximizing
streaming performance to the storage.
Figure 3 Quantum Cloud
Storage Platform

Chapter 1: F2000 System Description
F2000 and NVMe Benefits
Quantum F2000 User’s Guide 5
F2000 and NVMe Benefits
So What is NVMe? At a high-level, NVMe (Non-Volatile Memory Express) is a
communications standard/protocol developed specially for SSDs by a
consortium of vendors that operates across the PCIe bus (hence the
‘Express’ in the name), which allows the SSD drives to act more like the
fast memory that they are, rather than the hard disks they imitate.
Lighting-Fast
Performance
With the ability to support massive 1000+ node render farms without
data contention, support playout to multiple digital intermediaries from
a single volume, or work effortlessly with uncompressed 8K content, the
F2000 supports all these workflows and more. It does this by taking
advantage of NVMe performance and parallelism.
Designed for the Future NVMe inherently provides direct access to storage and massive
parallelism to unlock the true performance of flash.
The F2000 also supports RDMA protocols—another networking
technology that reduces network overhead, and provides direct client
access to storage.
For users moving to IP-based workflows and infrastructures, the
combination of these technologies will enable users to future-proof
their infrastructure and accelerate their workflows in the process.

Chapter 1: F2000 System Description
F2000 and NVMe Benefits
6Quantum F2000 User’s Guide
SAS Architecture vs
NVMe Architecture
In SAS architecture, all CPU-cores have to go through a single SAS HBA
for storage access, which creates a central bottleneck for all I/O.
With NVMe architecture, there is no central bottleneck for I/O. Every
CPU-core can talk to every device.
Refer to Figure 4 for an example of current SAS architecture compared
to NVMe architecture.
Figure 4 SAS Architecture vs.
NVMe Architecture