Quantum QX Series User manual

QX and QXS Getting Started
Guide
This document contains the following topics:
QX and QXS Systems 2
Related Documentation 2
Systems and Included Hardware 3
Installation and Product Setup 7
Contacting Quantum Support 13
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6-68386-01 Rev C, December 2017

QX and QXS Systems
QX and QXS Series Getting Started Guide 2
QX and QXS Systems
This Getting Started document provides an overview of setup tasks and shows where to find information on
each task.
This information can be used for the following systems:
lQXS-312/QXS-412
lQXS-324/QXS-424
lQXS-448/QXS-648
lQXS-456/QXS-656
lStorNext QXS-1200 or QX-1200
lStorNext QXS-2400 or QX-2400
lStorNext QXS-5600
Related Documentation
For information about See
Web links to download Quantum QX and QXS Storage guides listed
below, but not shipped with the product
QX and QXS Documentation Sheet*
Enhancements, known issues, and late-breaking information not
included in product documentation
QX or QXS Release Notes
Product overview and overview of setup tasks QX and QXS Getting Started Guide
Site planning at your storage location QXS Site Planning Guide
Regulatory compliance and safety and disposal information QX and QXS Series Product Regulatory
Compliance and Safety *
Using a 12- and 24-drive rackmount bracket kit to install an
enclosure into a rack
QX/QXS 12- and 24-Drive Rackmount
Bracket Kit Installation Guide
Using a 48-drive rackmount bracket kit to install an enclosure into a
rack
QXS 48-Drive Rackmount Bracket Kit
Installation Guide
Using a 56-drive rackmount bracket kit to install an enclosure into a
rack
QXS 56-Drive Rackmount Bracket Kit
Installation Guide

Systems and Included Hardware
QX and QXS Series Getting Started Guide 3
For information about See
Installing the front bezel on a QX and QXS system QX and QXS Bezel Installation Guide
Product hardware setup and related troubleshooting QX and QXS Setup Guide
Using the CLI to configure and manage the product QX and QXS CLI Reference Guide
Identifying and installing or replacing CRUs QX & QXS CRU Installation and
Replacement Guide
Events that the QX and QXS Series may report, and recommended
actions to take in response to those events
QX and QXS Event Descriptions
Reference Guide
Managing a QXS system by using its primary web interface (V3), the
Disk Management Utility
QXS Disk Management Utility User
Guide V3
Managing a QX and QXS system by using its secondary web
interface (V2), the Disk Management Utility
QX and QXS Disk Management Utility
User Guide V2
Selecting the applicable host bus adapter (HBA) for the QXS
systems
QXS Interoperability Martix
* Printed document included with product
Note: For additional information, go to Quantum’s website.
Systems and Included Hardware
Caution: Retain original packaging materials for use with returns. For chassis returns, the master
container must ship on a pallet (non-compliance could void warranty).
Available Systems
Table 1 below provides the available QX and QXS systems supported.
Model Host Interface Drives Form Factor Number of
Controllers
QXS-312/QXS-412 CNC* or SAS 3.5” LFF (12
drives)
2U12 2
Table 1: Available QXS Systems

Systems and Included Hardware
QX and QXS Series Getting Started Guide 4
Model Host Interface Drives Form Factor Number of
Controllers
QXS-324/QXS-424 CNC* or SAS 2.5” SFF (24
drives)
2U24 2
QXS-448/QXS-648 CNC* or SAS 2.5” SFF (48
drives)
2U48 2
QXS-456/QXS-656 CNC* or SAS 3.5” LFF (56
drives)
4U56 2
StorNext QXS-1200
or QX-1200
FC only 3.5” LFF (12
drives)
2U12 2
StorNext QXS-2400
or QX-2400
FC only 2.5” SFF (24
drives)
2U24 2
StorNext QXS-5600 FC only 3.5” LFF (56
drives)
4U56 2
*CNC (converged network controller) allows for FC, iSCSI (10GbE), iSCSI (1 Gb) host interface connections
using SFPs.
Note 1: Air management solution (AMS) inserts must be installed within the QXS-448 and QXS-648 chassis in the
unpopulated drive slots to ensure system cooling.
Note 2: The QXS-312/QXS-412 and QXS-456/QXS-656 systems can use hybrid sleds with the SFF drives for placement
into the LFF chassis.
Note 3: When addressing drives within a system, the word drive(s) indicates HDDs or SSDs.
RAID Chassis Hardware
If you purchased a RAID chassis, verify that you received the following hardware.
Item Quantity
RAID chassis with the following components:
- 2 controller I/O modules
- 2 power supplies
- 2 fan modules (56-drive system only)
1
Cat6 2
Doc kit 1

Systems and Included Hardware
QX and QXS Series Getting Started Guide 5
Expansion Chassis Hardware
If you purchased a expansion chassis , verify that you received the following hardware:
Item Quantity
Expansion chassis with the following components:
- 2 expansion I/O modules
- 2 power supplies
- 2 fan modules (56-drive system only)
1
SAS cables (mini-SAS or HD mini-SAS) 2
Doc kit 1
Connectivity Options
Connectivity options include the following hardware:
lFC or iSCSI is selected using a connectivity option where the proper SFPs are selected.
lConnectivity kit includes SFPs (for CNC) and cables.
lAppropriate cables are also included in the connectivity option.
Note: Mini-SAS or HD mini-SAS cables are shipped with the RAID chassis for the applicable SAS
controller I/O modules.
Drive Options
Drive options include the following hardware:
lDrives do ship installed within the "classic systems" (QXS-1200 and QXS-2400).
lDrives do not ship installed within the "transition systems" (QXS-1200 and QXS-2400).
lDrives do not ship installed within any of the Hybrid QXS-3/4/6 Series systems.
lDrives are selected separately.
oLFF chassis supports LFF and LV2 sleds.
oSFF accepts SFF sleds.
oDrive types can be mixed.
oSelf-encrypting drives (SEDs) are not supported in the QXS-312 and QXS-324 systems.
oSEDs are supported in the QXS-412/424/448/456 and QXS-648/656 systems.
Note: When addressing drives within a system, the word drive(s) indicates HDDs or SSDs.

Systems and Included Hardware
QX and QXS Series Getting Started Guide 6
Licensing
Licensing is as follows:
lQ-Tools license ships with the following systems:
oQXS-312 and QXS-324
oQXS-412, QXS-424, QXS-448, and QXS-456
oQXS-648 and QXS-656
lQuantum's tiering license, Q-Tier, is not available for use with the QXS-312 and QXS-324 systems.
lOther add-on licensing available separately.
lSee licensing certificates and disk management utility guide(s) for more instructions.
Locating System Serial Number
Note: If you need Quantum support, you will need your system serial number. Refer to Contacting
Quantum Support on page 13.
The system serial number is located on a label attached to the chassis (upper right-hand front corner, top of
the chassis) as shown here, outlined in red (12-drive chassis shown):
The following illustration provides a representative example of a serial number label on a chassis.

Installation and Product Setup
QX and QXS Series Getting Started Guide 7
System serial number in the example: QTMCHOU-12345AB678
Installation and Product Setup
Introduction
Quantum assumes that the person using these instructions is qualified in the installation and servicing of
storage products. If you need help, contact Quantum support, as detailed in Contacting Quantum Support
on page 13
General Information
When contacting Quantum Support, you will be asked to provide the following information to open a support
case: issue subject, detailed issue description, product type, serial number, part number, and system logs.
To get logs, see the Disk Management Utility Users Guide.
You must supply the following items if they are not present in your ship kit:
lAntistatic protection devices
l#2 Phillips screwdriver
lStraight blade screwdriver
lTorque bit set (Torx T15 bit)

Installation and Product Setup
QX and QXS Series Getting Started Guide 8
Installation Overview
The following table provides an overview of the product setup/installation tasks.
Step Task Document Reference and Notes
1 Verify that the installation site meets product requirements Product Regulatory Compliance and
Safety; Setup Guide Appendix B
2 Prevent electrostatic discharge Setup Guide Appendix C
3 Install the controller enclosure and optional drive enclosures in
a rack, and attach the enclosure bezel
a. Install the rail kit provided with the controller enclosure
b. Install enclosures and secure them into the rack
Instructions provided in the
rackmount bracket kit
c. Install the drive modules into the enclosure(s).
d. Connect the enclosures.
e. Install enclosure bezels
Setup Guide
4 Install additional drives and options, including qualified SFP
transceivers
Setup Guide
5 Connect power cords
6 Test enclosure connectivity
7 Connect hosts
8 Connect remote management hosts
9 Use the CLI to set IP values for controller network ports.*
10 Use the CLI to set the host interface protocol
11 Use the web-browser interface to update firmware
12 Use the web-browser interface and/or command line interface
(CLI) to configure and provision the storage system
Note: Might need to apply the proper profile set through a QSP
Disk Management Utility Guide
13 If licenses are required, complete the following:
a. Acquire the license authorization code(s) and file(s).
b. Apply the license files.
Disk Management Utility Guide
*If you cannot access the QX and QXS Setup Guide, use the following quick-reference information.

Installation and Product Setup
QX and QXS Series Getting Started Guide 9
Terminal emulator settings to access the CLI Default
user
name,
password
Controller IP values
Display settings: mode: VT100 or ANSI; font:
Terminal; translation: None; columns: 80
manage,
!manage
Default values: controller A IP address
10.0.0.2; controller B IP address 10.0.0.3;
netmask 255.255.255.0; gateway 10.0.0.1
Connection settings: port: COM3 (for example);
baud (bit/sec): 115,200; data bits: 8; parity:
None; stop bits: 1; flow control: None
Syntax to set IP values for controller A: set net
ip IP-address netmask subnet-mask gateway
gateway-address controller a
Important Firmware Notes
Note: The firmware bundle for the QXS-312, QXS-324, QXS-412, QXS-424, QXS-448, and QXS-456
systems is different from the QXS-648 and QXS-656 systems.
Always check the release notes before installing firmware.
Always update controller firmware when:
lInstalling a new system
lAdding drive expansion(s)
lReplacing a controller I/O module(s) or expansion I/O module(s)
Note: Updating controller firmware with expansion I/O modules active ensures that the controller
firmware and expansion I/O module firmware are at a compatible level.
Firmware Files
If you need to update firmware, make sure to download the firmware files from the Quantum website:
1. Go to: Support Tab > Download Software, Firmware, Drivers, and Documentation:

Installation and Product Setup
QX and QXS Series Getting Started Guide 10
2. Select, StorNext Scale-Out Storage and StorNext Q-Series form the drop-down menus:
Refer to the following documents and sections for firmware updates.
lDisk Management Utility Guide V3, Updating controller module firmware section
lDisk Management Utility Guide V2, Updating firmware section
Basic Operations and Troubleshooting
For detailed information on troubleshooting steps and fault isolation, refer to the “Troubleshooting” chapter
in the QX and QXS Setup Guide. Use “Appendix A LED description” for the location and definition of chassis
LEDs.
LEDs visible from the front, include: