QuickLabel Systems QL800 User manual

USER
GUIDE
•Fast print speed,
up to 305 mm/s
•Excellent print
quality up to 1600 dpi
• High-yield, vivid inks
• Complete with color
labeling software
QuickLabel.com
Part Number: 22834649-EN-E
The Labels You Want When You Need Them.
®

QL-800 User Guide
Part Number 22834649-EN-E
Revision 1.2
11/2015
QuickLabel Systems, An AstroNova™ Division
World Headquarters
600 East Greenwich Ave., West Warwick, RI 02893
Tel: [phone] Fax: [phone]
E-mail: [email protected]
www.QuickLabel.com
Technical Support
Tel: [phone]
E-mail: [e-mail]
www.QuickLabel.com/support/

© 2015 Astro-Med, Inc. All Rights Reserved
This manual is copyrighted with all rights reserved. No part of this manual may be
reproduced,transmitted,transcribed,storedin aretrievalsystem,ortranslated intoany
language in any form by any means without written permission of QuickLabel Systems.
Trademarks
QL-800® and Custom QuickLabel Omni® are registered trademarks of Astro-Med, Inc.
Adobe®, Photoshop®, and Illustrator® are registered trademarks of Adobe Systems,
Inc.
Corel® is a registered trademark of Corel Corporation.
Microsoft® Windows® XP, Windows® Vista®, Windows® 7, and Windows® 8 are
registered trademarks of Microsoft Corporation.
QL-800 Limited Warranty
QuickLabel Systems, An AstroNova Division, warrants all components of this product,
except wear parts and consumables, against defects in materials or workmanship for
a period of one (1) year from the date of original purchase. Wear parts include the
transport unit, maintenance roller, maintenance cartridge, cutter blades and the like.
Consumables include ink cartridges and labels, which are covered under a separate
warranty. If the customer discovers a defect, this defect must be reported promptly to
QuickLabel Systems or an authorized QuickLabel dealer. QuickLabel Systems will, at
its option, repair the printer or repair or replace its defective component(s) at no
additional charge. Repair parts and replacement parts will be furnished on an
exchange basis and will be either reconditioned or new. The customer is responsible
for freight to return the printer or componentto our factory or authorized service center.
We will ship the repaired or replaced printer or component back to you via standard
ground freight service. All replaced parts become the property of QuickLabel Systems.
Travel, freight and other expenses related to warranty repairs are not covered.
In the first year of product ownership, you may be covered by a separate Customer
Support Agreement purchased from or issued by QuickLabel or an authorized
QuickLabel dealer. In such a case, you would be entitled to an on-site installation
and/or training visit. Otherwise, Customer Support Agreements and renewals are
available for purchase and provide on-site support.
This warranty is void if the product has been damaged by accident, abuse, neglect or
misapplication or by the use of incompatible consumables or parts, or if the product has
been improperly installed, or if the product has been modified without the express
written permission of QuickLabel Systems. QuickLabel is not responsible for products
lost or damaged in transit.
QuickLabel makes no warranty, either expressor implied, with respect tothis product's
merchantability or fitness for a particular purpose. In no event shall QuickLabel be held
liable for any direct, indirect, special, incidental, or consequential damages, whether
based on a contract, tort, or any other legal theory and whether advised of the
possibility of such damages.

Ink Limited Warranty
This warranty covers QuickLabel QL-800 ink cartridge sold by QuickLabel Systems.
Each QL-800 ink cartridge is warranted to be free from defects in materials and
workmanship for up to 12 months from the date of manufacture if in original unopened
packaging, or up to 3 months after installation, whichever occurs first. This warranty
applies only to the ink cartridges as used in the QuickLabel QL-800 printing system.
If the customer suspects a defect in a QL-800 ink cartridge, the customer must notify
QuickLabelor an authorized QuickLabel dealer within the warranty period.Upon return
of the ink cartridge and QuickLabel's verification of the defect, QuickLabel will, at its
option, either:
1. Replace the defective ink cartridge; or,
2. If the customer has used the ink, pro-rate the price of a new ink based upon the
estimated life remaining for the ink, as reported by the QL-800 system. The QL-800
provides the estimated life remaining, and QuickLabel may obtain this information from
the system remotely or request the customer to furnish this information.
This warranty does not cover QL-800 ink cartridges that have been emptied, refilled,
remanufactured, modified, refurbished, misused, or tampered with, or that have
expired, or when used to print on label or tag media that is not compatible with the
QL-800.
Thiswarranty isvoidif theQL-800ink cartridgehasbeendamaged byaccident,abuse,
neglect or misapplication, if the product has been improperly installed or maintained, if
the product has been used outside of its environmental specifications, or if the product
has been modified without the express written permission of QuickLabel.
QuickLabel makes no warranty, either expressor implied, with respect tothis product's
merchantability or fitness for a particular purpose. In no event shall QuickLabel be held
liable for any direct, indirect, special, incidental, or consequential damages, whether
based on a contract, tort, or any other legal theory and whether advised of the
possibility of such damages.
Printhead Limited Warranty
QuickLabel Systems warrants the printhead from the date of purchase for a period of
90 days or for 250,000 inches of printing, whichever comes first, contingent upon the
use of QuickLabel ink and labels. The QL-800 printhead is calibrated for use with
QuickLabel ink and labelsand performs optimally only whenused with these materials.
This specific printhead warranty does not apply to printheads damaged by accident,
abuse, neglect, misapplication or the like. This warranty is void if the product has been
damaged by accident, abuse, neglect or misapplication, or if the product has been
improperly installed, or if the product has been modified without the express written
permission of QuickLabel Systems.
ICC Profile
ICC Profile Powered by X-Rite Incorporated

Obtaining Service
To obtain warranted service, please contact QuickLabel Technical Support through
one of the Factory Sales and Service Centers.
Contact Information for Factory Sales and Service
QuickLabel USA and World Headquarters
600 East Greenwich Avenue
West Warwick, RI 02893 USA
Tel: [phone]
Fax: [phone]
Web Site: www.QuickLabel.com
Sales E-mail: [e-mail]
Technical Support E-mail: supp[email protected]
QuickLabel Deutschland
Astro-Med GmbH, Senefelderstraße 1/ T6 D-63110 Rodgau
Tel. [phone]
Fax: [phone]
Web Site: www.QuickLabel.de
Sales E-mail: [e-mail]
Technical Support E-mail: supp[email protected]
Ownership Information
Congratulationsandthankyouforyourbusiness.YourpurchaseofaQuickLabeldigital
label printer is an investment in production flexibility and packaging efficiency. Please
record the model number and serial number of your product.

QL-800 User Guide i
Contents
Chapter: 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the QL-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation and Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Checking the Included Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Before Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Choosing an Installation Location . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Switching the Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing the Printer Driver (USB) . . . . . . . . . . . . . . . . . . . . . . . . 9
Resolving Windows 7 and Windows 8 USB Installation Issues . . . . . . . . . 11
Installing the Printer Driver (Network) . . . . . . . . . . . . . . . . . . . . . . 12
Using the After Shipping Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Readying the Maintenance Roller . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Installing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Loading and Unloading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unloading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
QuickLabel Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
QL-800 Label Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
QuickLabel BPO Blanket Purchase Order Program . . . . . . . . . . . . . . 24
Media Specialists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter: 2 QL-800 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Printer Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Color Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Color and Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Color Profiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Display Profiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
QuickLabel QL-800 Color Profiles . . . . . . . . . . . . . . . . . . . . . . . . 30
A Profile for Each Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter: 3 Designing and Printing Labels . . . . . . . . . . . . . . . . . . . . .31
Designing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Choosing Design Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Disabling Anti-aliasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Planning Full-Bleed and Non-Bleed Labels . . . . . . . . . . . . . . . . . . . 31
Setting up the Label Design Software . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting up Labels in Custom QuickLabel Omni . . . . . . . . . . . . . . . . . 32

Contents
ii QL-800 User Guide
Setting up Labels in Third-Party Design Applications . . . . . . . . . . . . . . 32
Setting up the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting up General Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting up a Custom Label Size . . . . . . . . . . . . . . . . . . . . . . . . . 35
Setting up Media Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Service Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Saving and Recalling Driver Settings . . . . . . . . . . . . . . . . . . . . . . 40
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Using the Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Viewing the Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Viewing the Job Status and Cancelling Jobs . . . . . . . . . . . . . . . . . .44
Viewing Ink and Consumable Levels . . . . . . . . . . . . . . . . . . . . . . 44
Chapter: 4 QL-800 Maintenance Utility . . . . . . . . . . . . . . . . . . . . . . .47
About the Maintenance Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Printer Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Viewing Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Upgrading the Printer and Print Module Firmware . . . . . . . . . . . . . . . 48
Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Print Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting the Vertical Baseline . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting the Horizontal Baseline . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting the Cut/Stop Position . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Cleaning Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Setting up Auto-Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cleaning Printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Preparing for Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Preparing for Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
System Logs Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Viewing the Error History . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Saving Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Parts Replacement Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing the Printhead Assembly . . . . . . . . . . . . . . . . . . . . . . . 57
Replacing the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Replacing the Aerosol Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Replacing the Maintenance Cartridge . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the Maintenance Roller . . . . . . . . . . . . . . . . . . . . . . . 59
Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Chapter: 5 Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Cleaning the Printer Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Cleaning the Input Pinch Rollers . . . . . . . . . . . . . . . . . . . . . . . . 63
Cleaning the Maintenance Tray Area . . . . . . . . . . . . . . . . . . . . . . 64
Cleaning the Transport Belts . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Chapter: 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Removing a Media Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Contents
QL-800 User Guide iii
Chapter: 7 Safety Warnings and Precautions . . . . . . . . . . . . . . . . . . .79
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Power Supply and Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
General Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Ink Cartridge and the Maintenance Cartridge . . . . . . . . . . . . . . . . . . . . . . 82
Chapter: 8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Contents
iv QL-800 User Guide

QL-800 User Guide 1
1Getting Started
About the QL-800
When you start printing your own labels in your office or factory with the QL-800 from
QuickLabel Systems, you'll stop production delays and reduce excess inventory. You
will achieve flexibility and cost-savings because you are digitally printing the right label
for the right customer in the right quantity, just-in-time.
As a true digital printer, the QL-800 easily prints labels with any text, barcode, or
graphics in affordable small batches, perfect for labeling multiple different products or
labeling for different wholesale customers. The QL-800 is the best tool for customizing
your product labels in affordable small quantities.
• Fast print speed, up to 305 mm/s
• Excellent print quality up to 1600 dpi
• High-yield, vivid inks
• Complete with color labeling software

Getting Started
2QL-800 User Guide
The QL-800 is designed with all the power of a high-end digital label printing press, but
it's sold at just a fraction of the price and fits on your desk or tabletop. The QL-800 is a
versatile, in-house digital color label printer that prints both labels in a range of widths
at high speeds, and in high-quality.
The QL-800 makes great-looking labels that perform well even in challenging
conditions. Your products will look appealing and professional, with bright, vivid inks
that reproduce a wide gamut of colors. Genuine QL-800 inks are available in large
capacity, high-yield separate cyan, magenta, yellow, and black (CMYK) cartridges.
Installation and Setup Overview
Refer to the installation and setup summary for an outline of the required steps.
1Unpack the printer. See “Unpacking the Printer” on page 3.
2Ensure all parts are included. See “Checking the Included Parts” on page 6.
3Before installing the printer, select an appropriate location and ensure system
requirements are met.
•See “Choosing an Installation Location” on page 6.
•See “Installation Precautions” on page 7.
•See “System Requirements” on page 8.
4Connectthepowercabletothe printer.See “Connectingthe PowerCable”onpage
8.
5Switch the printer power on. See “Switching the Printer On and Off” on page 9.
6Install the printer driver.
•See “Installing the Printer Driver (USB)” on page 9.
•See “Installing the Printer Driver (Network)” on page 12.
7Use the After Shipping wizard in the QL-800 Maintenance Utility. See “Using the
After Shipping Wizard” on page 14. Thiswizard will guide you through the following
actions.
• Foam support blockremoval-See“Readyingthe MaintenanceRoller”on page
14.
• Ink cartridge installation - See “Installing Ink Cartridges” on page 15.
• Printhead installation - See “Installing the Printhead” on page 16.
8Load media. See “Loading Media” on page 21.

Getting Started
QL-800 User Guide 3
Unpacking the Printer
The printer is secured using packing tape and cushioning materials to protect it against
vibrations and shock during transportation. Use the following procedure to unpack the
printer. Keep the packing materials for future transportation.
1Remove the accessory box and packing materials from the shipping carton.

Getting Started
4QL-800 User Guide
2Lift the printer out of the shipping carton.
The printer weighs about 70 pounds (31.75 kilograms). Two persons standing at
the front and back of the printer respectively must lift the printer by the indicated lift
points.
Lift the front of the printer by the recessed handle. Lift the rear of the printer by the
flat area of the purple frame above the mandrel.
Caution: Do not lift the printer by the mandrel.
3Place the printer on a horizontal table.

Getting Started
QL-800 User Guide 5
4Remove all pieces of packing tape. This clear filament tape is used to secure the
doors and covers in place.
There is also tape holding the maintenance cartridge in place. Open the main side
door and lower side door to access and remove this tape.
5With the main side door open, remove the yellow transport unit shipping lock by
rotating it counterclockwise and then pulling it straight out.
Note: The printer will function with the transport shipping lock installed. However,
the transport unit cannot be removed while the lock is installed.

Getting Started
6QL-800 User Guide
6Close all covers and doors.
Checking the Included Parts
Check to make sure the following items are included with the printer.
• Power cable
• USB cable
• Printhead
• Four ink cartridges (one for each color)
• Installation CD
Before Installing the Printer
Choosing an Installation Location
The installation environment must be as described in this section.
• The printer power cord must be able to connect to an outlet (100V - 240V AC). This
outlet must be easily accessible.
• Avoid installing the printer near a faucet, water heater, humidifier, or refrigerator.
• Ensure the environment temperature is within 41 to95 degrees Fahrenheit (5 to 35
degrees Celsius). For optimal print quality, an environment temperature of
approximately 73 degrees Fahrenheit (23 degrees Celsius) is recommended.
• Ensure the environment humidity is within 20% to 80% (non-condensing) relative
humidity. For optimal print quality, a relative humidity of approximately 60% is
recommended.
• Avoid placing the printer in areas exposed to high temperature and humidity,
extremely low temperature, severe temperature changes, or direct sunlight.
Especially, avoid placing the printer near fire, outdoors, in distribution warehouses,
or in refrigerated areas.
• Avoid installing the printer in areas subject to dust.
• The room must be properly ventilated.
• No printer feet should float. The printer must be held level constantly.
• When placing the printer on a desk, table, or other similar surface, it must be sturdy
and stable enough to support the weight of the printer. The table must be rated for
a minimum of 100 pounds.

Getting Started
QL-800 User Guide 7
• The minimum space required for installation and maintenance is shown below.
Installation Precautions
When installing the printer, observe the following precautions.
• Imaging faults can result from dew condensation that occurs when the printer is
moved from a cold place to a warm place. Leave the unpacked printer as is for at
least two hours before installing it.
• The printer weighs about 70 pounds (31.75 kilograms). Two persons standing at
the front and back of the printer respectively must lift the printer by the indicated lift
points.
Lift the front of the printer by the recessed handle. Lift the rear of the printer by the
flat area of the purple frame above the mandrel.
Caution: Do not lift the printer by the mandrel.
8 inches
203 mm
15 inches
381 mm
17.75 inches
451 mm
8 inches
203 mm

Getting Started
8QL-800 User Guide
System Requirements
• 32-bit or 64-bit Microsoft® Windows® XP, Windows Vista®, Windows 7, or
Windows 8
• Microsoft .NET Framework 3.5 SP1
• 350 MB free hard drive space
• CD/DVD drive
• One available USB 2.0 port for USB installation or network connectivity for network
installation
Connecting the Power Cable
1Connect the power cable to the printer power inlet (1).
2Connect the power cable to the outlet.
3Move the power inlet switch (2) to the on position.
Related Topics:
- Switching the Printer On and Off on page 9
1
2

Getting Started
QL-800 User Guide 9
Switching the Printer On and Off
After you have connected the power cable and plugged it into an outlet, use the
following instructions to turn the printer power on/off.
Note: The power cable connects to a power inlet on the rear of the printer. This inlet
has a power switch. Ensure the power inlet switch is switched to the on position.
1If the printer power is off, press and release the power key to turn the power on.
The printer will begin the power-up process, and the green LED will flash
momentarily. When the green LED stops flashing and remains on, the printer will
be ready to use.
2If the printer power is on, press and hold the power key to turn the power off.
Related Topics:
- Connecting the Power Cable on page 8
Installing the Printer Driver
Installing the Printer Driver (USB)
Use the following instructions to install the printer via USB 2.0 on Windows XP,
Windows Vista, Windows 7, or Windows 8.
Note: When the Windows logo testing, publisher verification, or digital signing warning
messages appear, choose to continue the installation. These messages indicate that
the driver has not been “logo tested” by Microsoft. However, it has been tested
thoroughly by QuickLabel Systems, and will not cause any of the problems listed in
these messages.
1Ensure the QL-800 ispowered on but not connected to your computer via the USB
cable.
2Power on your computer and insert the QL-800 Installer CD in the CD drive. The
Installer CD wizard will open. Choose Next.
Note: If the autorun program does not start automatically, use Windows Explorer
to launch the “Setup.exe” file located in the root level of the CD.

Getting Started
10 QL-800 User Guide
3Use the driver installation wizard to install the driver. Refer to the following
information during this process.
• Choose the USB connection method when prompted.
• Select an installation location for the QL-800 Maintenance Utility when
prompted.
Choose Finish in the installation wizard after successfully installing the QL-800
Maintenance Utility and driver.
4Whenprompted,connectthesmallerend ofthe USBcableto theQL-800USB type
B port.
Connect the larger end of the USB cable to an available USB 2.0 port on your
computer.
5Oncethe USB connection is made, the Windows Found New Hardware Wizard will
start. This wizard will guide youthrough rest ofthe installation process.Referto the
following general guidelines when using this wizard.
• If you are prompted to connect to Windows Update to search for software,
choose no.
• Choose to install the software automatically when you are presented with this
option.
• Ifthe Windowslogo testingor publisherverification warningmessagesappear,
choose to continue the installation.