Quintum A Series A400 Manual

End of Life Announcement
Quintum Technologies Inc. Page 1
71 James Way,
Eatontown,
New Jersey 07724 U.S.A.
End of Sale/End of Life for Tenor A400/A800 Products
The Tenor A Series family of products (A400 and A800) is being replaced by the new
Tenor AS and AX Series products. The AS Series products were launched on May 3,
2004, and the AX Series products on June 28, 2004
The last day to order Tenor A Series products will be August 31, 2004.
Introduction
The Tenor A Series family of digital VoIP MultiPath Switches was first introduced in June
2000. These products have been successfully deployed and providing reliable, high
quality voice over IP services in enterprise and service provider applications in over 70
countries throughout the world.
End of Sale and End of Life
This document outlines the End of Sale (EoS) and End of Life (EoL) plan for the Tenor A
Series family of products. These products include the A400 and A800 Tenor VoIP
MultiPath switches, and variants based on this chassis.
The reason for this EoL notice is introduction of the new AS and AX Series of products
which will replace the A Series products. The AS and AX Series products offer a wider
range of configurations plus enhanced capabilities to better meet the needs of our
customers.
Recommended Product Migration
The recommended replacements for Tenor A Series products are shown in the table
below -
A Series Product Nearest AS/AX Series Equivalent
Tenor A400 VoIP MultiPath Switch ASM400 VoIP MultiPath Switch
Tenor A800 VoIP MultiPath Switch AXM800 VoIP MultiPath Switch
In addition to the direct replacement products shown above the AS and AX Series
feature a number of new configurations, including VoIP MultiPath Switches and VoIP
Gateways, with up to twenty four FXS/FXO ports and up to twenty four VoIP channels.
Please review Quintum product literature for details of the complete range of Tenor AS
and AX Series products.

End of Life Announcement
Quintum Technologies Inc. Page 2
71 James Way,
Eatontown,
New Jersey 07724 U.S.A.
End of Sale and Product Support Timelines
Milestone Description Date
End of Life Announcement Date when a Technical
Bulletin is issued to notify
Quintum partners and
customers of the EoL Plan for
a specified product
July 19, 2004
End of Sale Date when the EoL products
are no longer orderable or
listed in Quintum Price lists.
Service contracts can be
renewed until the end of
contract renewal date.
Products are supported until
the end of support date listed
below.
August 31, 2004
Or when current inventory is
exhausted
End of Production Date when Quintum ceases
manufacture of the product
and no longer maintains
inventory for new sales.
Stocks will be maintained to
support RMA activities until
the end of hardware
maintenance date.
September 30, 2004
Last Software Release Date and release number of
the last release of software for
this product.
Only maintenance releases
and patches will be supplied
after this date.
September 30, 2004
Release 6-1-X
End of Hardware Maintenance Date when Quintum will no
longer support hardware fixes
or repairs.
September 30, 2006
End of Software Maintenance Date when Quintum will no
longer maintain, provide bug
fixes, or test the software for
the product.
September 30, 2006
End of Contract Renewal Date when service contracts
are no longer renewable for
the product.
September 30, 2005
End of Support Date when Quintum Technical
Assistance Center (TAC) will
no longer offer support for the
product.
The product becomes
obsolete.
September 30, 2006