Qwest QW5805 User manual

User’s manual
Model: QW5805
Help Desk
Toll free: 1-800-651-6791

1
Table of contents
Getting started . . . . . . . . . . . . . . . . . . . . . 2
Before you begin . . . . . . . . . . . . . . . . . . . . . 2
Parts checklist. . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . 3
Choose location . . . . . . . . . . . . . . . . . . . . 3
Install handset battery. . . . . . . . . . . . . . . . . 3
Table/desk installation . . . . . . . . . . . . . . . . 4
Charge the handset battery . . . . . . . . . . . . . . 4
Check for dial tone. . . . . . . . . . . . . . . . . . . 4
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . 5
Basic operation . . . . . . . . . . . . . . . . . . . . . 6
Registration . . . . . . . . . . . . . . . . . . . . . . . 6
Re-register existing handsets to a new base. . . . . 6
Re-register all system handsets. . . . . . . . . . . . 6
Handset indicators . . . . . . . . . . . . . . . . . . . . 7
Handset display . . . . . . . . . . . . . . . . . . . . 7
Telephone operation . . . . . . . . . . . . . . . . . . . 8
Headset . . . . . . . . . . . . . . . . . . . . . . . . 8
Display screen messages . . . . . . . . . . . . . . . 9
Batteries . . . . . . . . . . . . . . . . . . . . . . . . 11
Battery care and maintenance . . . . . . . . . . . 11
Replacing the handset battery . . . . . . . . . . . 11
Additional information . . . . . . . . . . . . . . . . 12
Troubleshooting . . . . . . . . . . . . . . . . . . . . 12
Maintenance . . . . . . . . . . . . . . . . . . . . . . 19
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 19
Important safety instructions . . . . . . . . . . . . . . 20
FCC, ACTA and IC regulations . . . . . . . . . . . . 20
Technical specications . . . . . . . . . . . . . . . . 22
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2
Before you begin
Parts checklist
1. Handset 4. Belt clip
2. Charger unit 5. Charger power adaptor
3. Battery pack 6. User’s manual
Important!
Before using this
telephone, you must
read the important
safety instructions
on page 20.
•
Handset
Charger unit
Battery pack Belt clip
Charger power adaptor User’s manual

3
Getting started
1
2
Choose location
For maximum performance of your
cordless telephone system:
1. Choose a location for your
handset charger.
2. Install your handset charger
and extension handsets away
from electronic equipment, such
as personal computers, television
sets and microwave ovens.
3. Install your telephone equipment
away from heat sources and
sunlight.
4. Avoid excessive moisture, dust
or extreme cold.
Install handset battery
a) Align the two holes in the plug with the
socket pins, then snap the plug into
place.
b) Place the battery in the compartment.
c) Replace cover by sliding it up into place.
d) Place the handset in its charger when not
in use to ensure maximum daily
performance.
Installation

4
Table/desk installation
Charge the handset battery
Place the handset in the charger. Charge the battery for at least 16 hours the rst time.
Check for dial tone
After the batteries are charged, pick up the handset and press ON; you should hear a dial tone. If you
do not, try this phone in another phone jack.
Installation
Standard
electrical outlet
Connect the power cord.
After charging the battery for
at least 16 hours, connect the
telephone line cord.
• Install the base unit
away from electronic
equipment such as
personal computers,
television sets or
microwave ovens.
Avoid excessive
heat, cold, dust or
moisture.

5
Getting started
Installation
Belt clip (optional)
Your phone contains
an internal noise lter
(for DSL subscribers).
T h i s m e a n s i f
you subscribe to
DSL service, you
shouldn’t experience
interference or noise
when using your
phone due to your
DSL service.
•

6
Registration
The15-digit base
I D c o d e m a y
contain numbers
a n d c h a r a c t e r s ,
including 0 through
9 and *. Make sure
you carefully and
correctly enter all 15
digits.
Your 5805 is an accessory handset ONLY, and requires a 5872 base unit to operate.
Where Xis the new handset number assigned, sequentially, by the base. If you do not enter the
correct digit sequence, you will hear an error tone. Press MUTE/DELETE to backspace to erase a
character(s) and carefully re-enter the base ID code.
Re-register existing handsets to a new base
1. Install your new base unit, the handset(s) will display SEARCHING…, press and hold the
MENU/SELECT button for two seconds.
2. The handset will display:
3. Follow steps 2 through 6 in Registration above.
De-register all system handsets
1. With the phone in idle mode, press *883244# on base.
###############
•1. After charging the battery, the screen will display:
2. On the base unit, press MENU/SEL,then scroll to DISPLAY
BASE ID. Press MENU/SEL, the 15 digit base ID number will
display.
3. Enter the 15 digit base ID code, if you make a mistake, press
the MUTE/DELETE key to backspace (delete characters), then
enter the correct information.
4. Press MENU/SELECT to complete the registration process.
5. Once a valid base ID code has been entered, the display will
blank for a second or two, and then show:
6. If the base accepts the new handset, after several
seconds the new handset will show:

7
Basic operation
###############
Handset indicators
Handset display
Icon Description
MUTE • Turns on when the microphone is muted.
NEW • Turns on when there are new call log entries.
• Turns on when the ringer is muted.
• Low battery indicator and charging indicator.
• LED is on when in handsfree mode.
VOICEMAIL •On when new voicemail has been detected. Service must be
subscribed through your local telephone company.
Registration
2. Press MENU/SEL, IN USE and CHARGE, the POWER LED will
illuminate briey before returning to idle.
3. This will erase all handsets registered to the base. The handsets will
now prompt you to:
4. Re-register the handset(s) to the base by following steps 2 through
6 in Registration on the previous page.

8
Headset
You can use this telephone handsfree when you install any compatible 2.5 mm headset, purchased
separately.
Plug the headset into the jack located on the side of the handset (under the small rubber ap). Do not
force the connection, but make sure the plug ts securely.
Telephone operation

9
Basic operation
Telephone operation
Display screen messages
Screen displays: When:
PHONE The handset is in use.
ENDED The handset is on hook.
NO ENTRIES You are accessing an empty directory or call log.
LIST FULL You are saving to a full directory.
MICROPHONE MUTED The call is on mute.
SPEAKER The handset speakerphone is in use.
LOW BATTERY The battery needs to be recharged.
INCOMING CALL There is a call coming in.
NEW VOICE MAIL There are new voicemail messages.
X NEW CALLS There are new calls in the caller ID log.
SEARCHING... The handset has lost communication with the base.
BASE IS PAGING The base is paging handset(s).
BASE IS CALLING The base is calling.
CALLING HANDSET X Calling another handset.

10
Display screen messages
Screen displays: When:
CALLING BASE Calling the base.
HANDSET X IS CALLING Other handset is calling.
LINE IN USE An extension phone is in use.
NO LINE There is no telephone line connected.
ALREADY SAVED The telephone number you have entered is already
stored in the directory.
SAVED Your operation is successful.
WARNING CHECK BATTERY!
• The battery is not installed properly in the handset.
OR
• The battery needs to be replaced.
OR
• An incorrect battery has been installed by mistake.
PLACE IN CHARGER The battery is very low. The handset should be placed
in the base unit or charger.
CHARGING A handset with a low battery has been placed in the
base unit or charger.
Telephone operation

11
Basic operation
1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding
the cover downward.
2. Lift out the old battery and disconnect.
3. Align the two holes in the new battery’s plug with the socket
pins, and snap the plug into place. Snap the battery in the
compartment, as described in Installation, on page 3.
4. Replace the cover by sliding it up into place.
5. The new battery must be charged before using the phone.
Place the handset in the charger and allow it to charge for
at least 16 hours the rst charge. The telephone might operate before that, but for best performance,
let the battery charge fully.
Batteries
Battery care and maintenance
After your battery is fully charged, you can expect the following performance:
* Handset is off the base unit or charger but not in use.
• A fully charged battery provides an average talk time of about 8 hours.
• The battery needs charging when:
— A new battery is installed in the handset.
— The phone beeps twice every ve seconds.
— The screen displays LOW BATTERY and the low battery icon.
• Place the handset in the charger so the CHARGE light turns on. The battery is typically fully
charged in 16 hours.
• You can keep the battery fully charged by returning the handset to the charger after each use.
Replacing the handset battery
• If you repeatedly get a
low battery indicator,
even after charging
overnight, the battery
should be replaced.
• To reduce the risk
of fire or injury to
persons or damage
to the telephone,
charge the battery
provided with this
phone (or equivalent)
in accordance with
the instructions and
limitations specied in
this user’s manual.
Operation Operating time
While in use (talking) up to 8 hours
While not in use (standby*) up to 4 days

12
Troubleshooting
If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after
trying these suggestions, call the supplier.
Problem Suggestion
My phone doesn’t work
at all.
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall
jack.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the
handset to its charger when not in use.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the handset and base to reset.
• You may need to purchase a new battery, please refer to the Batteries section of this user’s
manual.
I cannot get a dial tone. • First try all the suggestions above.
• Move the handset closer to the base. You might have moved out of range.
• Your line cord might be malfunctioning. Try installing a new line cord.
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and
connect a different phone. If there is no dial tone on that phone either, the problem is in your
wiring or local service. Contact your local telephone company.

13
Additional information
Troubleshooting
Problem Suggestion
I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd the base
and produce a dial tone. This is normal. Wait an extra second before dialing.
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or
touchtone). Refer to the Installation section of this user’s manual to set the dial mode.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
• Eliminate any background noise. Noise from a television, radio or other appliance may cause the
phone to not dial out properly. If you cannot eliminate the background noise, rst try muting the handset
before dialing, or dialing from another room in your home with less background noise.
My handset
beeps four
times and isn’t
performing
normally.
• Make sure the power cord is securely plugged into the base. Plug the unit into a different, working
outlet not controlled by a wall switch.
• Move the handset closer to the base. You might have moved out of range.
• If the handset is in its base and the charging light does not come on, refer to The charge light is off
in this troubleshooting guide.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up
to one minute for the handset and base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone
as far away from these types of electronic devices as possible: wireless routers, radios, radio towers,
pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen
appliances and other cordless phones.

14
Troubleshooting
Problem Suggestion
CAN’T CONNECT
displays on my
handset.
• Move the handset closer to the base. You might have moved out of range.
• If the handset is in its base and the charging light does not come on, refer to The charge light is off
in this troubleshooting guide.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up
to one minute for the handset and base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as
far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager
towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless phones.
The batteries will
not hold a charge.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to
its base when not in use.
• You may need to purchase a new battery, please refer to the Batteries section of this user’s manual.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for
further instruction.

15
Additional information
Troubleshooting
Problem Suggestion
I get noise, static,
or weak signal
even when I’m
near the base.
• Other electronic products can cause interference with your cordless phone. Try installing your phone
as far away from these types of electronic devices as possible: radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other
cordless phones.
• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone
while the microwave is running. Do not install this phone in the same outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, re-locate your phone or modem farther apart from
one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will likely get better reception not installed in a
low area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
I hear other calls
while using my
phone.
• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you
still hear other calls, the problem is probably in your wiring or local service. Call your local
telephone company.
I hear noise in
the handset, and
none of the keys
or buttons work.
• Make sure the power cord is plugged in.

16
Troubleshooting
Problem Suggestion
My handset does
not ring when I
receive a call.
• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in the user’s
manual.
• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack. Make
sure the power cord is plugged in.
• You may be too far from the base unit.
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to
its base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring. Try
unplugging some of the other phones.
• The layout of your home or ofce might be limiting the operating range. Try moving the base to another
location, preferably on an upper oor.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
• Test a working phone at the phone jack. If another phone has the same problem, the problem is the
phone jack. Contact your local telephone company (charges may apply).
• Other electronic products can cause interference with your cordless phone. Try installing your phone
as far away from these types of electronic devices as possible: radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other
cordless phones.
• Your line cord might be malfunctioning. Try installing a new line cord.

17
Additional information
Troubleshooting
Problem Suggestion
My calls fade or
cut in and out
while I’m using
my handset.
• Other electronic products can cause interference with your cordless phone. Try installing your phone
as far away from these types of electronic devices as possible: radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other
cordless phones.
• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone
while the microwave is running. Do not install this phone in the same outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, re-locate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will get better reception not installed in a low
area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
The charge light
is off.
• Clean the handset and base charging contact each month using a pencil eraser or cloth.
• Make sure the power and line cords are plugged in correctly and rmly.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to
one minute for the handset and base to reset.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for
further instruction.

18
Troubleshooting
Problem Suggestion
My caller ID isn’t
working.
• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your
phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies must use caller ID compatible equipment.
Common cure
for electronic
equipment.
If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not
seem to respond, do the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset battery, and spare battery, if applicable.
3. Wait a few minutes.
4. Connect power to the base.
5. Re-install the battery(ies).
6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this
to take place.

19
Additional information
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning
solvents of any kind.
Warranty
The Supplier warrants, to the original purchaser only, the material and workmanship of this product for ONE YEAR from the date of purchase. We will repair or replace, at our option, this
product without charge should it fail due to a defect in material or workmanship within that time period.
This warranty does not apply to loss or damage that is the result of accident, misuse or negligence. All other warranties, expressed, implied or statutory, including warranties of tness for a
particular purpose, are limited to the time period listed and are otherwise excluded from this warranty if unauthorized repairs are attempted. Additionally, the Supplier shall not be liable for
any incidental or consequential damage or commercial loss, nor for any other loss or damages.
The Supplier assumes no responsibility for products sent without prior return authorization.