Radio Shack TAD-1029 User manual

Cat. No. 43-789
OWNER’S MANUAL
Please read before using this equipment.
TAD-1029
Digital Answering System
with 25-Channel Cordless Telephone
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2
© 1998 Tandy Corporation.
All Rights Reserved.
RadioShack is a registered trademark used by Tandy Corporation.
FEATURES
Your RadioShack TAD-1029 Digital An-
swering System uses advanced cord-
less telephone technology to give you
superior audio quality. Its cordless oper-
ation lets you move freely around your
home or office.
The TAD-1029 stores all messages on a
computer chip. This gives you better
performance than tape-based answer-
ing machines. For example, you can de-
lete an individual message while saving
the rest. Because your TAD is fully digi-
tal, there are no tapes to bother with and
no tape mechanisms to wear out.
You can operate the TAD-1029 remotely
from a touch-tone phone, even if it is not
turned on.
TAD Features
Date/Time Stamp — records the day
and time each message was recorded.
Two User Mailboxes and a Message
Center — stores messages (each up to
60 seconds long) in one of the user mail-
boxes or in the general message center.
Volume Control — lets you adjust the
volume of incoming message playback.
Pre-Recorded Message — gives you
the option of using the TAD-1029’s ex-
isting outgoing message or recording
your own (up to 60 seconds long).
Announce-Only — lets you play an an-
nouncement for callers to hear, without
recording their messages.
LED Message Counter — shows the
number of messages the TAD has re-
corded.
Remote Operation — lets you use a
touch-tone phone (or rotary phone and
pocket tone dialer) to operate the TAD
while you are away from your home or
office.
Remote Answer-On — lets you turn on
the TAD from a remote location even
when it is not set to answer calls.
Programmable Remote Operation Se-
curity Code — you can set a two-digit
security code for remote operation.
Call Screening — lets you listen as a
caller leaves a message so you can de-
cide whether or not to answer the call.
Memo Recording — lets you leave
messages for yourself or others in your
home or office.
Adjustable Ring Number — lets you
set the TAD to answer after two or four
rings.
Toll-Saver — lets you avoid unneces-
sary long-distance charges when you
call by long distance to check your mes-
sages.
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ANSWER Button — lets you turn the
TAD on or off without disconnecting it.
Phone Pick-U
p
Detection — stops re-
cording when you pick up any phone on
the same line as the TAD.
Telephone Features
25 Channels —the TAD-1029 finds a
clear channel every time you make or
receive a call. You can also manually
change channels during a call.
Securit
y
Access-Protection Code —
helps prevent other cordless phones
from using your phone line while the
handset is off the base.
9-Number Memor
y
Dialin
g
— lets you
store up to 9 numbers in memory for
easy dialing.
Two-Wa
y
Intercom/Pa
g
in
g
S
y
stem —
lets you send a signal from the base to
the handset, or from the handset to the
base, so you can page someone or eas-
ily locate the handset when it is away
from the base. If someone answers, you
can use the TAD-1029 as a two-way in-
tercom.
Redial — lets you quickly dial the last
number dialed.
Flash — sends an electronic switch-
hook signal for use with special phone
services such as Call Waiting.
Tone or Pulse Dialin
g
— lets you use
your phone with either type of dialing.
Headset Jack — lets you connect an
optional headset (available at your local
RadioShack store) for hands-free con-
venience.
Hearin
g
Aid Com
p
atible — lets you
use this telephone with hearing aids that
have a T (telephone) switch.
This telephone device has been tested
and found to comply with all applicable
UL and FCC standards.
This symbol is intended to alert you to
the presence of uninsulated danger-
ous voltage within the product’s enclo-
sure that might be of sufficient
magnitude to constitute a risk of elec-
tric shock. Do not open the product’s
case.
This symbol is intended to inform you
that important operating and mainte-
nance instructions are included in the
literature accompanying this product.
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
Warnin
g
: To prevent fire or shock
hazard, do not expose this product
to rain or moisture.
CAUTION
!
!
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We recommend you record the TAD’s
serial number here. The number is on
the bottom of the base.
Serial Number ________________
Important: Cordless phones such as
this one require AC power to operate.
When AC power is off, you cannot dial
out or receive incoming calls using your
TAD-1029. For this reason, the TAD-
1029 should not be your only telephone.
To be safe, you should also have a
phone that does not require AC power to
operate (not a cordless phone) so you
can still make and receive calls if there
is an AC power failure.
READ THIS BEFORE
INSTALLATION
Your TAD-1029 conforms to federal reg-
ulations, and you can connect it to most
telephone lines. However, each device
you connect to the telephone line draws
power from the telephone line. We refer
to this power draw as the device’s
ringer
equivalence number
, or REN. The REN
is on the label on the back of the base.
If you are using more than one phone or
other device on the line, add up all the
RENs. If the total is more than five, your
phone might not ring and your answer-
ing system might not answer. In rural ar-
eas, a total REN of three might impair
ringer operation. If ringer operation is
impaired, remove a device from the line.
FCC STATEMENT
Your TAD-1029 complies with Part 68 of
FCC Rules
. You must, upon request,
provide the FCC Registration Number
and the REN to your phone company.
These numbers are on the label on the
back of the base.
You must not connect your phone to any
of the following:
• coin-operated systems
• party-line systems
• most electronic key phone systems
Note: Your telephone operates on stan-
dard radio frequencies, as allocated by
the FCC. Even though the security
access-protection code prevents unau-
thorized use of your phone line, it is pos-
sible for other radio units operating on
similar frequencies within a certain area
to unintentionally intercept your conver-
sations and/or cause interference. This
lack of privacy can occur with any cord-
less phone.
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CONTENTS
Preparation .............................................................................................................. 7
Selecting a Location ........................................................................................... 7
Installing the Phone ............................................................................................ 7
Placing the Base on a Desk Top .................................................................. 7
Mounting the Base on a Wall Plate .............................................................. 8
Mounting the Base Directly on the Wall ..................................................... 10
Installing Backup Batteries ............................................................................... 12
Installing the Handset’s Antenna ...................................................................... 12
Connecting and Charging the Handset Battery Pack ....................................... 13
Setting the Dialing Mode .................................................................................. 14
Turning the Ringers Off or On .......................................................................... 15
Setting the Number of Rings ............................................................................ 15
Setting the Day and Time ................................................................................. 15
With the Handset ....................................................................................... 15
With the Base ............................................................................................ 16
Telephone Operation ............................................................................................ 17
Making and Receiving a Call ............................................................................ 17
Setting the Handset’s Volume .......................................................................... 17
Changing the Channel ...................................................................................... 17
Using Redial ..................................................................................................... 18
Using Flash ...................................................................................................... 18
Using Tone Services on a Pulse Line ............................................................... 18
Using Page/Intercom ........................................................................................ 19
Memory Dialing ................................................................................................ 19
Storing a Number in Memory ..................................................................... 19
Entering a Pause ....................................................................................... 20
Dialing a Stored Number ........................................................................... 20
Chain-Dialing Service Numbers ................................................................. 20
Testing Stored Emergency Numbers ......................................................... 20
Using an Optional Headset .............................................................................. 21
TAD Operation ....................................................................................................... 22
Setting the TAD to Answer Calls ...................................................................... 22
Using the Mailboxes ......................................................................................... 22
Recording an Outgoing Message ..................................................................... 22
Using the Handset ..................................................................................... 23
Using the Base .......................................................................................... 23
Deleting an Outgoing Message ................................................................. 23
Using the Announce-Only Feature ................................................................... 24
Screening Calls ................................................................................................ 24
Adjusting the TAD’s Volume ............................................................................. 24
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Recording Incoming Messages ........................................................................ 25
Recording a Memo ........................................................................................... 25
Using the Handset ..................................................................................... 25
Using the Base ........................................................................................... 25
Playing Messages ............................................................................................ 26
Deleting Messages ........................................................................................... 27
Changing the Remote Operation Security Code .............................................. 27
Remote Operation ................................................................................................. 28
Using Toll-Saver ............................................................................................... 28
Using Remote Answer-On ................................................................................ 28
Using Remote Commands ............................................................................... 28
Remote Commands ................................................................................... 29
Troubleshooting .................................................................................................... 30
Care and Maintenance .......................................................................................... 31
Replacing the Battery Pack .............................................................................. 32
The FCC Wants You to Know ........................................................................... 33
Lightning ........................................................................................................... 33
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PREPARATION
SELECTING A LOCATION
You can place the phone on a desk top
or table, mount it on a standard wall
plate, or mount it directly on the wall. Se-
lect a location that is:
• near an AC outlet
• near a telephone line jack
• out of the way of normal activities
• away from electrical machinery,
electrical appliances, metal walls or
filing cabinets, wireless intercoms,
alarms, and room monitors
The base’s location affects the phone’s
range. If you have a choice of several lo-
cations, try each to see which provides
the best performance.
Caution: The supplied AC adapter was
designed specifically for your TAD-1029.
Use only the supplied adapter.
Notes:
• Your telephone connects directly to
a modular telephone line jack. If
your phone line jack is not a modu-
lar jack, you can update the wiring
yourself, using jacks and adapters
available at your local RadioShack
store. Or, you can let the phone
company update the wiring for you.
• The USOC number of the jack to be
installed is RJ11C (RJ11W if you
want to mount it on a wall plate).
INSTALLING THE PHONE
Placing the Base on a
Desk Top
1. Remove the mounting bracket by
holding in both tabs and gently pull-
ing out the wide end of the bracket.
2. Plug one end of the supplied long
modular cord into the telephone jack
on the back of the base.
3. Plug the modular cord’s other end
into a modular phone line jack.
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8
4. Insert the supplied AC adapter’s
barrel plug into the DC 12V jack on
the back of the base.
5. Route the adapter’s cord through
the strain relief slot on the back of
the base.
6. Insert the tabs on the narrow end of
the bracket into the inner pair of
slots near the bottom of the base as
shown and snap the tabs at the wide
end of the bracket into place.
7. Plug the adapter into a standard AC
outlet. The message counter counts
down from 18 to 00 and the TAD-
1029 beeps.
8. Fully extend the base’s antenna and
place it in a vertical position.
Mounting the Base on a Wall
Plate
1. Remove the mounting bracket by
holding in both tabs and gently pull-
ing out the wide end of the bracket.
Strain
Relief
Slot
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9
2. Plug one end of the supplied short
modular cord into the telephone jack
on the back of the base.
3. Insert the supplied AC adapter’s
barrel plug into the DC 12V jack on
the back of the base.
4. Route the modular cord through ei-
ther groove on the right bottom of
the base and the adapter cord
through the groove below the strain
relief slot.
5. Route the end of the modular cord
through the hole in the bracket, and
insert the tabs on the narrow end of
Strain
Relief
Slot
the bracket into the inner pair of
slots near the top of the base as
shown.
6. Snap the tabs at the wide end of the
bracket into place.
7. Plug the modular cord into the wall
plate jack. Align the base’s keyhole
slots with the wall plate studs and
slide the base downward to secure
it.
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8. Plug the AC adapter into a standard
AC outlet. The message counter
counts down from 18 to 00 and the
TAD-1029 beeps.
9. Fully extend the base’s antenna and
raise it to a vertical position.
Mounting the Base Directly on
the Wall
To mount the base directly on the wall,
you need two screws (not supplied) with
heads that fit into the keyhole slots on
the bottom of the base.
1. Drill two holes 315/16
inches (100 mm)
apart. Then thread a
screw into each hole,
letting the heads ex-
tend about 3/16 inch (5
mm) from the wall.
2. Remove the mounting bracket by
holding in both tabs and gently pull-
ing out the wide end of the bracket.
3. Plug one end of the supplied long
modular cord into the telephone jack
on the back of the base.
3/16"
315/16"
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11
4. Insert the supplied AC adapter’s
barrel plug into the DC 12V jack on
the back of the base.
5. Route the modular cord through ei-
ther groove on the right bottom of
the base and the adapter cord
through the groove below the strain
relief slot.
6. Insert the tabs on the narrow end of
the bracket into the inner pair of
slots near the top of the base as
shown and snap the tabs at the wide
end of the bracket into place.
7. Align the keyhole slots with the
mounting screws and slide the base
downward to secure it.
8. Plug the adapter into a standard AC
outlet. The message counter counts
down from 18 to 00 and the TAD-
1029 beeps.
9. Plug the end of the modular cord
into a modular phone line jack.
10. Fully extend the base’s antenna and
place it in a vertical position.
Strain
Relief
Slot
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12
INSTALLING BACKUP
BATTERIES
The TAD-1029 requires AC power to op-
erate. However, if AC power fails or you
unplug the TAD-1029, four AAA backup
batteries (not supplied) save the mes-
sages, day and time settings, and re-
mote operation security code for up to
12 hours. We recommend you use alka-
line batteries, such as RadioShack Cat.
No. 23-555.
Cautions:
• Use only fresh batteries of the re-
quired size and recommended type.
• Do not mix old and new batteries,
different types of batteries (stan-
dard, alkaline, or rechargeable), or
rechargeable batteries of different
capacities.
• To avoid losing information stored in
memory, do not unplug the AC
adapter when you replace the back-
up batteries.
Follow these steps to install backup bat-
teries.
1. Press in the tab on the battery com-
partment cover on the top of the
base and lift off the cover.
2. Put the batteries in the compartment
as indicated by the polarity symbols
(+ and –) marked inside.
3. Replace the cover.
Replace the batteries when the BATT
LOW indicator flashes.
Cautions:
• Always remove old or weak batter-
ies. Batteries can leak chemicals
that can destroy electronic parts.
• Dispose of old batteries promptly
and properly. Do not burn or bury
them.
INSTALLING THE
HANDSET’S ANTENNA
Screw the antenna
into the hole at the top
of the handset.
BATT LOW
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13
CONNECTING AND
CHARGING THE
HANDSET BATTERY
PACK
The TAD-1029 comes with a recharge-
able nickel-cadmium battery pack in the
handset but not connected. Before using
your phone, you must connect the bat-
tery pack and then charge it for about 15
hours.
1. Press down and slide off the battery
compartment cover.
2. Lift the battery pack out of the com-
partment, and plug its connector into
the socket inside the compartment.
The connector fits only one way.
3. Put the battery pack in the compart-
ment and replace the cover.
4. To charge the battery pack, simply
place the handset on the base. The
CHARGE indicator on the base
lights.
Recharge the battery pack when the
BATT LOW indicator on the handset
flashes.
Notes:
• If the CHARGE indicator does not
light when you place the handset on
the base, be sure the battery pack
and AC adapter are correctly and
securely connected.
Also, check the charging contacts
on the handset and base. If the con-
tacts are dirty or tarnished, clean
them with a pencil eraser.
CHARGE
Indicator
BATT LOW
Indicator
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14
• When you first use the phone after
charging or recharging the battery
pack, the phone might not work and
you might hear 3 short beeps when
you press TALK. If this happens, re-
turn the handset to the base for about
5 seconds. This resets the security
access-protection code.
• About once a month, fully discharge
the battery pack by keeping the hand-
set off the base until the BATT LOW
indicator lights. Otherwise, the bat-
tery pack loses its ability to fully re-
charge.
• If the BATT LOW indicator does not
light, but the phone does not work, re-
charge the battery pack. (The battery
pack charge might be too low to light
the indicator.)
• If the battery pack becomes weak
during a call, you hear a beep and the
BATT LOW indicator flashes. End the
call as soon as conveniently possible,
and recharge the battery pack before
using the phone again.
• If the battery pack is completely dis-
charged or the base loses power
while the handset is away from it,
place the handset on the base to re-
set the security access-protection
code. If it was the handset that lost
power, recharge the battery pack.
• The supplied battery pack should last
for about a year. When the battery
pack loses its ability to fully recharge,
order a replacement battery pack
from your local RadioShack store
(see “Replacing the Battery Pack” on
Page 32).
SETTING THE DIALING
MODE
Set T/P (Tone/Pulse) on the back of the
base for the type of service you have. If
you are not sure which type you have,
after you charge the handset battery
pack, do this simple test.
1. Set T/P to T.
2. Press TALK on the handset and lis-
ten for the dial tone.
3. Press any number other than 0.
Note: If your phone system requires
that you dial an access code (9, for
example) before you dial an outside
number, do not press the access
code either.
If the dial tone stops, you have
touch-tone service. Leave T/P set to
T.
If the dial tone continues, you have
pulse service. Set T/P to P.
4. Press TALK on the handset or place
the handset on the base to hang up.
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15
TURNING THE RINGERS
OFF OR ON
To turn off the ringers on the base and
handset, set RINGER on the right side of
the base to OFF. You can still make or
receive calls using this phone, and tele-
phones on the same line still ring when
there is an incoming call. The IN USE in-
dicator on the base and the TALK indi-
cator on the handset will flash until you
answer the call.
To turn on the base and handset ring-
ers, set RINGER to ON.
SETTING THE NUMBER
OF RINGS
Set the 2/4/TS switch on the back of the
base to 2, 4, or TS to select how long the
TAD waits before it answers a call (2
rings, 4 rings, or toll-saver).
Note: If you plan to check your messag-
es by long distance, set the number of
rings to toll-saver (see “Using Toll-
Saver” on Page 28).
SETTING THE DAY AND
TIME
You must set the day of the week and
time so the TAD can record the correct
day and time of each message.
Note: To avoid losing the day and time
settings if AC power is lost, we recom-
mend you install backup batteries before
you set the day and time (see “Installing
Backup Batteries” on Page 12).
With the Handset
1. Press REMOTE. The REMOTE indi-
cator lights.
2. Press CHANGE ( ) then CLOCK (8).
The TAD announces the currently
set day.
REMOTE Indicator
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16
3. To change the day, repeatedly press
SKIP (6) to move forward or REPEAT
(4) to move backward.
4. Press CLOCK. The TAD announces
the hour and “AM” or “PM.”
5. To change the hour, repeatedly
press
SKIP
or
REPEAT.
6. Press CLOCK. The TAD announces
the minutes.
7. To change the minutes, repeatedly
press SKIP or REPEAT.
8. When you finish, press CLOCK. The
TAD announces the day and time
and beeps twice.
9. Press REMOTE. The REMOTE indi-
cator turns off.
With the Base
1. Hold down CLOCK until the TAD an-
nounces the currently set day.
2. To change the day of the week, re-
peatedly press SKIP( ) to move
forward or REPEAT( ) to move
backward.
3. Press
CLOCK. The TAD announces
the hour and “AM” or “PM.”
4. To change the hour, repeatedly
press
SKIP or REPEAT.
5. Press CLOCK. The TAD announces
the minutes.
6. To change the minutes, repeatedly
press
SKIP or REPEAT.
7. When you finish, press CLOCK. The
TAD announces the day and time.
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17
TELEPHONE OPERATION
MAKING AND RECEIVING
A CALL
To make a call, lift the handset and press
TALK. When you hear the dial tone, dial
the desired phone number or memory
number (see “Memory Dialing” on
Page 19).
To answer a call if the handset is on the
base, simply lift the handset and begin
your conversation. If the handset is away
from the base, pressTALK. The TALK in-
dicator on the handset and the IN USE
indicator on the base light.
To end a call, press TALK on the handset
or place the handset on the base. The
TALK and the IN USE indicators turn off.
Note: If you press TALK to hang up and
the phone does not disconnect, place
the handset on the base.
SETTING THE HANDSET’S
VOLUME
You can change the handset’s volume
during a call by repeatedly pressing
VOLUME. The volume steps up and
down the three settings (low, medium,
and high) and remains set for subse-
quent calls.
CHANGING THE
CHANNEL
The TAD-1029 has 25 channels (fre-
quency pairs used between the base
and handset). It automatically selects a
clear channel each time you make or re-
ceive a call.
If you hear other conversations or ex-
cessive noise during a call, press CHAN-
NEL on the handset to select a different
channel.
Note: If the handset is too far from the
base, the channel might not change.
Move closer to the base and try again.
TALK Indicator
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18
USING REDIAL
You can quickly redial the last number di-
aled. Simply lift the handset and press
TALK. When you hear the dial tone,
press
REDIAL.
Notes:
• The TAD’s redial memory stores
up to 32 digits, so you can redial
long-distance as well as local
numbers.
• The redial memory stores pause en-
tries (see “Entering a Pause” on
Page 20).
• The redial memory does not store a
flash entry or any digits entered af-
ter you press FLASH (see “Using
Flash”).
USING FLASH
FLASH performs the electronic equiva-
lent of a switchhook operation for special
services, such as Call Waiting.
For example, if you have Call Waiting,
press FLASH to answer an incoming call
without disconnecting the current call.
Press
FLASH again to return to the first
call.
Note: If you do not have any special
phone services, pressing FLASH might
disconnect the current call.
USING TONE SERVICES
ON A PULSE LINE
Some special services, such as bank-by-
phone, require tone signals. If you have
pulse service, you can still use these
special tone services by following these
steps.
1. Be sure T/P is set to P.
2. Lift the handset and press TALK.
3. Dial the service’s main number.
4. When the service answers, press .
Any additional numbers you dial are
sent as tone signals.
5. After you complete the call, return
the handset to the base or press
TALK. The phone automatically re-
sets to pulse dialing.
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19
USING PAGE/INTERCOM
You can use the TAD-1029 as a pager
and a two-way intercom between the
base and the handset. This is useful if
you want to find the handset, or if you
want to have a conversation between
someone with the handset and some-
one at the base.
To page the person with the handset or
to find the handset, press PAGE on the
base. The handset beeps three times. If
you want the handset to beep for a long-
er time, you can hold down PAGE for 3
seconds to have the handset beep for
about 35 seconds.
To stop the handset from beeping be-
fore it automatically stops, press TALK
twice or press PAGE.
To answer a page from the base, press
INTCM on the handset. The TALK indica-
tor on the handset flashes and the IN-
TCOM indicator on the base lights.
Begin your conversation.
Notes:
• Paging does not work during a call.
• You cannot speak and hear the oth-
er party at the same time during an
intercom conversation.
• If a phone call comes in during an
intercom conversation, press TALK
on the handset to answer the call.
After you hang up, press INTCM to
resume the intercom conversation.
To end the intercom conversation, press
INTCM on the handset or PAGE on the
base
MEMORY DIALING
You can store up to 9 numbers in memo-
ry, then dial a stored number by pressing
a one-digit memory location number.
Each stored number can be up to 16
digits long, including tone and pause en-
tries.
Storing a Number in Memory
1. Press MEM. The TALK indicator
flashes.
2. Enter the number and any tone or
pause entries (see “Using Tone Ser-
vices on a Pulse Line” on Page 18
and “Entering a Pause” on
Page 20).
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20
Notes:
• Each tone or pause entry uses
one digit of memory.
• If you wait more than 20 seconds
to press a key or enter more than
16 digits, the phone sounds three
quick beeps. Start over at Step 1.
• To keep your accounts secure,
we recommend you do not store
your personal access code for
services such as bank-by-phone
in a memory location.
3. Press MEM, then enter a memory lo-
cation number (1–9). A tone sounds
to indicate that the number is stored.
To replace a stored number, simply store
a new one in its place.
To clear a memory location (leaving it
empty), press MEM twice, then press the
memory location number you want to
clear (1–9).
Entering a Pause
In some telephone systems, you must
dial an access code (9, for example) and
wait for a second dial tone before you
can dial an outside number. You can
store the access code with the phone
number. However, you should also store
a pause after the access code to allow
the outside line time to connect. To do
so, press PAUSE to enter a 3-second
pause after entering the access code.
For a longer pause, press PAUSE again.
Dialing a Stored Number
To dial a stored number, lift the handset
and press TALK. When you hear the dial
tone, press MEM, then enter the memory
location number for the stored number.
Chain-Dialing Service Numbers
For quick recall of numbers for special
services (such as alternate long dis-
tance or bank by phone), store each
group of numbers in its own memory lo-
cation.
When calling special services, dial the
service’s main number first. Then, at the
appropriate place in the call, press MEM,
then enter the memory location number
for the additional stored numbers.
Testing Stored Emergency
Numbers
If you store an emergency service’s
number (police department, fire depart-
ment, ambulance) and you choose to
test the stored number, make the test
call during the late evening or early
morning hours to avoid peak demand
periods. Also, remain on the line to ex-
plain the reason for your call.
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