Radio Shack TAD-1024 User manual

Cat. No. 43-784
OWNER’S MANUAL
Digital Telephone Answering System
Please read before usin
g
this equipment.
TAD-1024
with Dual-Announcement
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2
FEATURES
Your RadioShack TAD-1024 Digital
Telephone Answering System with
Dual-Announcements is a high-quality
telephone answering device which you
can also control remotely from any
touch-tone phone. (With an optional
pocket tone dialer, you can even use it
from a rotary phone.)
Digital means the TAD stores all mes-
sages on a computer chip — there are
no tape mechanisms to wear out and no
tapes to bother with. This gives you ca-
pabilities that tape-based answering ma-
chines don’t have. For example, you can
delete individual messages.
The TAD-1024’s 14-minute memory ca-
pacity lets you store a lot of messages.
And its unique, space-saving design
makes it ideal for any office or night-
stand.
Your TAD’s features include:
Dual Out
g
oin
g
Messa
g
e Capacit
y
—
lets you choose between playing an out-
going message then recording the call-
er’s message, or just playing an
announcement without recording a mes-
sage. And, when the TAD’s memory is
full, it switches automatically to just play-
ing an announcement.
Two-Wa
y
Recordin
g
— lets you record
both sides of your phone conversation.
Voice Time/Da
y
Stamp — announces
the time and day when each message
was recorded.
Pro
g
rammable Remote Operation
Securit
y
Code — lets you set a three-
digit personal remote operation security
code for secure remote operation.
Call Screenin
g
— lets you listen as a
caller leaves a message so you can de-
cide whether or not to answer the call.
Call Break-Throu
g
h (CBT) with Pro-
g
rammable Code — alerts you to an im-
portant call when the caller enters a
preset code during the outgoing mes-
sage.
Memor
y
Backup — protects messages
stored in memory in case of a power fail-
ure.
Ad
j
ustable Rin
g
Number — lets you
set the TAD to answer the phone after
two rings, four rings or seven rings.
©1997 Tandy Corporation.
All Rights Reserved.
RadioShack is a registered trademark used by Tandy Corporation.
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3
Toll Saver — lets you avoid unneces-
sary long-distance charges when you
call by long-distance to check your mes-
sages.
Room Monitor — lets you listen from a
remote phone to the room where you in-
stalled the TAD.
ANSWER Button — lets you turn the
TAD on or off without disconnecting it.
Call/Message Counter — shows the
number of messages the TAD has re-
corded.
DELETE Button — lets you quickly de-
lete messages individually or all at once.
Remote On/Off — lets you turn the TAD
on or off when you are away from your
home or office.
Phone Pick-Up Detection — stops re-
cording when you pick up any phone on
the same line as the TAD, and resets to
answer the next call.
Memo Recording — lets you leave
messages for yourself or others in your
home or office.
Note: Your TAD-1024 requires a 9V
battery for memory backup.
This TAD is ETL listed to UL standards
andmeetsallapplicableFCCstandards.
This symbol is intended to alert you to
the presence of uninsulated danger-
ous voltage within the product’s enclo-
sure that might be of sufficient
magnitude to constitute a risk of elec-
tric shock. Do not open the product’s
case.
This symbol is intended to inform you
that important operating and mainte-
nance instructions are included in the
literature accompanying this product.
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
WARNING: To reduce the risk of
fire or shock hazard, do not ex-
pose this product to rain or mois-
ture.
CAUTION
!
!
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4
READ THIS BEFORE
INSTALLATION
Your TAD conforms to federal regula-
tions, and you can connect it to most
telephone lines. However, each device
you connect to the phone line draws
power from the phone line. We refer to
this power draw is the device’s
ringer
equivalence number
, or REN. The REN
is on the label on the bottom of the TAD.
If you are using more than one phone or
other device on the line, add up all the
RENs. If the total is more than five (or
three in rural areas), your phone(s)
might not ring and your TAD might not
answer. If ringer operation is impaired,
remove a device from the line.
FCC STATEMENT
Your TAD complies with Part 68 of
FCC
Rules
. You must, upon request, provide
the FCC Registration Number and the
REN to your phone company. Both num-
bers are on the label on the bottom of the
TAD.
You must not connect the TAD to any of
the following:
• Coin-operated systems
• Party-line systems
• Most electronic key phone systems
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5
CONTENTS
Installation ....................................................................................................... 6
Selecting a Location ................................................................................... 6
Connecting to the Telephone Line ............................................................. 6
Connecting Power ...................................................................................... 6
Installing the Backup Battery ..................................................................... 7
Preparation ...................................................................................................... 8
Setting the Day and Time ........................................................................... 8
Recording the Outgoing Messages ............................................................ 9
Recording the Outgoing Messages ..................................................... 9
Setting the Number of Rings .................................................................... 10
Basic Operation ............................................................................................. 11
Setting the TAD to Answer Calls ............................................................... 11
To Answer and Record ....................................................................... 11
To Announce Only .............................................................................. 11
Recording Incoming Messages ................................................................. 11
Screening Calls ........................................................................................ 12
Playing Messages .................................................................................... 12
Deleting Messages .................................................................................. 13
Recording a Memo ................................................................................... 14
Recording a Conversation ....................................................................... 14
Using Call Break-Through ........................................................................ 15
Changing the CBT Code ................................................................... 15
Changing the Remote Operation Security Code ...................................... 16
Remote Operation ........................................................................................ 17
Remote Answer-On ................................................................................. 17
Using Remote Commands ....................................................................... 18
Troubleshootin
g
........................................................................................... 19
Resetting the TAD .................................................................................... 19
Care and Maintenance ................................................................................. 20
The FCC Wants You to Know .................................................................. 21
Lightning .................................................................................................. 21
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6
INSTALLATION
SELECTING A LOCATION
Select a location that is near both a mod-
ular telephone jack and an AC outlet.
Your TAD connects directly to a modu-
lar phone line jack. If the phone line jack
is not a modular jack, you must update
the wiring. You can convert the wiring
yourself, using jacks and adapters avail-
able at your local RadioShack store. Or,
you can let the phone company update
the wiring for you. The USOC number of
the jack to be installed is RJ11C.
CONNECTING TO THE
TELEPHONE LINE
To connect the TAD to the phone line,
plug one end of the supplied modular
cord into the TEL. LINE jack on the back
of the TAD. Then plug the cord’s other
end into a modular phone line jack.
You can also connect a telephone to the
TEL. jack on the back of the TAD using a
second modular phone cord (not sup-
plied).
CONNECTING POWER
Insert the supplied adapter’s barrel plug
into the DC 9V jack on the back of the
TAD. Then plug the adapter’s other end
into a standard AC outlet.
TEL. LINE Jack
TEL. Jack
DC 9V Jack
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7
Caution: The supplied adapter supplies
9 volts AC, delivers at least 400 milli-
amps, and has a plug which properly fits
the TAD’s DC 9V jack. Using an adapter
that does not meet these specifications
might damage the TAD or the adapter.
When you first connect power, the TAD
beeps once and the message counter
counts up from 0 to 10. Then the TAD
beeps. A1, A2, Lo, CL and 0alternately
appear to indicate that no outgoing mes-
sages are recorded, and the day/time
stamp is not set.
INSTALLING THE
BACKUP BATTERY
The TAD requires AC power to operate.
However, if AC power fails or you unplug
the TAD-1024, a 9V backup battery (not
supplied) saves the messages and the
settings for the day, time, and security
code. We recommend you use an alka-
line battery, such as RadioShack Cat.
No. 23-553.
Caution: Always use a fresh battery of
the required size and recommended
type.
Follow these steps to install the backup
battery.
1. Use a flat-blade screwdriver to lift
the battery compartment cover.
2. Snap the battery’s contacts firmly to
the battery connector, then place
the battery into the compartment.
3. Replace the cover.
When the battery is low and needs re-
placing, Lo appears on the display. Be
sure the AC adapter’s cord is plugged in
so you do not lose the TAD’s stored in-
formation, then replace the battery. After
the battery is installed, A1, A2, CL, and
0alternately appear.
Caution: Dispose of old batteries
promptly and properly.
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8
PREPARATION
SETTING THE DAY
AND TIME
The TAD records the day and time of the
call with each phone message. Follow
these steps to set the current day and
time.
Notes:
• To avoid having to reset the time if
AC power is lost, we recommend
you install a backup battery before
you set the day and time.
• If you do not complete each step
within 8 seconds, the TAD stops
setting and announces the day and
time. Start again from Step 1.
1. Hold down STOP/TIME SET until the
TAD announces, “Sunday.” CL
(clock) then 01 appears on the dis-
play.
Note: Adjust VOLUME on the right
side of the TAD to the desired lis-
tening level.
2. To change the day of the week, re-
peatedly press MEMO/REPEAT to
move backward or CODE/SKIP to
move forward until the TAD an-
nounces the desired day of the
week.
3. Press
STOP/TIME SET. The TAD an-
nounces the preset hour.
4. To change the hour, repeatedly
press
MEMO/REPEAT
to move back-
ward or CODE/SKIP to move forward
to the desired hour.
5. Press STOP/TIME SET. The TAD an-
nounces the preset minute.
6. To change the minutes, hold down
MEMO/REPEAT to move backward
or CODE/SKIP to move forward to
the desired minute.
7. Press STOP/TIME SET to confirm the
settings. The TAD announces the
day and time and CL disappears.
To check the current day/time at any
time, press STOP/TIME SET.
VOLUME
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9
RECORDING THE
OUTGOING MESSAGES
Before you can set the TAD to answer
calls and record messages, you must
record the outgoing message (OGM) the
caller hears when the TAD answers a
call. The TAD-1024 lets you record two
separate messages and it operates dif-
ferently based on which message you
select (see “Setting the TAD to Answer
Calls” on Page 11).
•OGM 1 plays the message you re-
corded, and lets the caller leave a
message of up to 60 seconds.
•OGM 2 (announcement only) plays
the message you recorded, but
hangs up without letting the caller
leave a message. This is useful for
announcing information about an
upcoming event. Be sure the
announcement clearly states that
the caller cannot leave a message.
If the TAD-1024’s memory
becomes full, it will automatically
switch from OGM 1 to OGM 2 and
play that message for any new
calls.
Note: The maximum length for each out-
going message is 32 seconds. As you
record, the display counts down the re-
maining recording time.
Recording the Outgoing
Messages
1. To record an OGM 1 message, hold
down OGM 1 until the TAD beeps
and
A1 (Announcement 1) appears.
To record an OGM 2 message, hold
down OGM 2 until the TAD beeps
and
A2 (Announcement 2) appears.
2. Speak in a normal voice about 8
inches away from the microphone
(located on the front of the TAD). If
you recording the OGM 1 message,
ask for the caller’s name, phone
number, and message.
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10
Important: Do not tell callers that
you are not home. Instead, say that
you cannot come to the phone right
now.
3. When you finish recording, press
STOP/TIME SET. The TAD automati-
cally plays back the outgoing mes-
sage.
To play back your outgoing OGM 1 mes-
sage at any time, press OGM 1. A1 ap-
pears, the TAD beeps, and the outgoing
message plays.
To play back your OGM 2 message at
any time, press OGM 2, A2 appears, the
TAD beeps, and the announcement-only
message plays.
SETTING THE NUMBER
OF RINGS
The ring select switch on the back of the
TAD controls how long the TAD waits
before it answers a call. Slide the switch
to the appropriate position.
2— The TAD answers after two rings.
4— The TAD answers after four rings.
7— The TAD answers after seven rings.
T.S. (Toll Saver) — If there are new mes-
sages, the TAD answers after two rings.
Otherwise, the TAD answers after four
rings. This lets you avoid unnecessary
charges when calling by long-distance to
check your messages. If you hear more
than two rings, you know you can hang
up because the TAD has no new mes-
sages.
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11
BASIC OPERATION
SETTING THE TAD TO
ANSWER CALLS
To Answer and Record
To turn on the TAD and set it to answer
calls
and
record messages, press AN-
SWER
once. The TAD beeps, and briefly
displays On, and the power indicator
lights. The TAD is now set to answer
calls using the OGM 1 message and
record callers’ messages.
To Announce Only
To turn on the TAD and set it to answer
calls, but not record messages, press
ANSWER so the power indicator lights.
Then hold down ANSWER until the TAD
beeps. Ao (announcement only) and the
number of recorded messages alter-
nately appear. The TAD isnow set toan-
swer calls using the OGM 2 message
without recording callers’ messages.
To turn off the TAD so it does not answer
calls, press ANSWER again. OF appears
for a few seconds and the power indica-
tor turns off.
RECORDING INCOMING
MESSAGES
The maximum incoming message re-
cording length is60 seconds. When a re-
cording reaches 55 seconds, the TAD
beeps once to notify the caller that time
will soon be up. When the recording
reaches 60 seconds, the TAD sounds a
long beep, then hangs up.
The TAD hangs up and resets to answer
the next call when:
• The caller hangs up.
• The maximum message length (60
seconds) is reached.
• There are more than 8 seconds of
silence.
• You pick up any phone on the same
line as the TAD (see “Screening
Calls” on Page 12).
If the TAD’s memory is full (FLappears),
the TAD answers the call after 8 rings
and plays the announcement-only mes-
sage (OGM 2).
Power
Indicator
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12
SCREENING CALLS
To screen calls, let the TAD answer
them, then listen to the caller’s message
through the TAD’s speaker. If you de-
cide to answer the call, pick up any
phone on the same phone line as the
TAD. The TAD stops recording and re-
sets to answer the next call.
Note: If you pick up the phone just as the
TAD answers, the TAD might not stop
playing the outgoing message. If this
happens, press on the phone or STOP/
TIME SET on the TAD.
If you do not want to take the call, do not
pick up the phone, and let the TAD finish
recording the caller’s message.
To adjust the volume, rotate VOLUME
on the side of the TAD.
PLAYING MESSAGES
The display shows the total number of
messages. If there are new messages,
the power indicator also flashes until all
new messages have been played.
To play all the messages (old and new),
press PLAY. The TAD announces the
number of messages recorded, each
message number and the day and time
the message was recorded, and then
plays the message.
To play only new messages, hold down
PLAY for 2 seconds. (If there are no new
messages stored, the TAD says, “You
have no new messages.”)
To adjust the volume, rotate VOLUME
on the side of the TAD.
After all messages play, the TAD says,
“End of message(s)” and saves all the
messages.
To replay a message while you are lis-
tening to it, press MEMO/REPEAT. The
current message starts again from the
beginning.
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13
To return to the previous message dur-
ing playback, press MEMO/REPEAT
twice. The previous recorded message
plays.
To skip to the next message during play-
back, press CODE/SKIP once. The next
recorded message plays.
To pause while listening to messages,
press PLAY. PS (pause) appears on the
display. To resume playback, press
PLAY
again within 60 seconds. Other-
wise, the TAD beeps twice, stops play-
back and displays the total number of
messages.
To stop playback at any time, press
STOP/TIME SET. The TAD beeps and re-
sets to answer calls.
DELETING MESSAGES
To delete a specific message, press DE-
LETE once while the message is playing.
The TAD beeps once and dL (delete)
briefly appears. The TAD deletes the
current message, then plays the next.
To delete all messages, hold down DE-
LETE while playback is stopped. The
TAD sounds a long beep and dL ap-
pears. The TAD deletes all messages
except those that have not been played.
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14
RECORDING A MEMO
A memo is a message you can record by
speaking directly into the TAD, without
having to call in on the phone.
Follow these steps to record a memo up
to 60 seconds long.
1. Press MEMO/REPEAT until oo ap-
pears. The TAD sounds a long beep
and 60 appears. Speak into the mi-
crophone in a normal voice. The
display shows how much time is left
for recording.
2. The TAD automatically stops re-
cording after 60 seconds or you can
press STOP/TIME SET when you fin-
ish the memo. The TAD beeps
once, and the message number in-
dicator increases by one.
The memo is stored along with the in-
coming messages. To hear the memo,
simply play back your messages.
RECORDING A
CONVERSATION
You can record both sides of a conver-
sation on any phone connected to the
same phone line as the TAD.
Note: It is illegal in some areas to record
a conversation without the consent of all
parties to the conversation, including the
phone company. Check the laws in your
area before you use the two-way record-
ing feature.
Hold down MEMO/REPEAT until the TAD
sounds a long beep. 2R (two-way re-
cording) appears and recording begins.
The TAD records until you press STOP/
TIME SET, or there is 30 seconds of si-
lence, or 8 seconds of a busy signal.
To play back a recorded call,simply play
back your messages.
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15
USING CALL BREAK-
THROUGH
If you screen your calls but want to be
sure to know when calls come in from
certain people, give those people your
call breakthrough (CBT) code. Tell them
to enter the code during the outgoing
message.
When a caller enters the CBT code, the
TAD alerts you with two beeps, then it
pauses for 40 seconds. Then the TAD
sounds one beep every second for 5
seconds. To answer the call within the
45-second alert, pick up the handset. If
you do not answer, the caller can leave
a message after a long beep sounds.
Note: CBT works only when you use the
OGM 1 message.
Changing the CBT Code
The CBT code is preset to 168, but you
can change it by following these steps.
1. Hold down CODE/SKIP until the TAD
beeps once. Co appears.
Note: If you do not complete each
of the following steps within 8 sec-
onds, the TAD stops setting the
code. Start again from Step 1.
2. Press MEMO/REPEAT. Cc appears
followed by the digits of the preset
CBT code in sequence, then the
first digit reappears. For example,
when the security code is 168, the
display shows Cc, –1, –6, –8, then
–1reappears.
3. Repeatedly press SKIP/CODE or
MEMO/REPEAT
to set the first digit,
then press ANSWER. The second
digit appears.
Note: If you enter an incorrect digit,
press STOP/TIME SET, then repeat
the procedure.
4. Press SKIP/CODE or MEMO/REPEAT
to set the second digit, then press
ANSWER. The third digit appears.
5. Press SKIP/CODE or MEMO/REPEAT
to set the third digit, then press AN-
SWER. The TAD sounds a long
beep.
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16
CHANGING THE REMOTE
OPERATION SECURITY
CODE
The remote operation security code is
preset to 784, but you can change it by
following these steps.
Note: Be sure to set each digit within 8
seconds. Otherwise, you must start over
from Step 1.
1. Hold down CODE/SKIP until the TAD
beeps once. Co appears.
2. Press CODE/SKIP again. Sc (securi-
ty code) and the digits of the current
code appear in sequence, then the
first digit reappears.
For example, when the security
code is 784, the display shows Sc
(security code), –7, –8, –4, then –
7reappears.
3. Repeatedly press SKIP/CODE or
MEMO/REPEAT
to set the first digit,
then press ANSWER. The second
digit appears.
Note: If you enter an incorrect digit,
press STOP/TIME SET, then repeat
the procedure.
4. Press SKIP/CODE or MEMO/REPEAT
to set the second digit, then press
ANSWER. The third digit appears.
5. Press SKIP/CODE or MEMO/REPEAT
to set the third digit, then press AN-
SWER. The TAD sounds a long
beep.
To check the remote operation security
code at any time, follow Steps 1 and 2,
then press STOP/TIME SET to exit.
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17
REMOTE OPERATION
You can operate the TAD from almost
any touch-tone phone, or from a rotary
phone using a pocket tone-dialer (avail-
able at your local RadioShack store).
Notes:
• When the memory is full, the TAD
answers the call after eight rings
and plays OGM 2 (the announce-
ment-only message).
• To bypass the outgoing message
and begin recording a message im-
mediately when you call the TAD
from a remote phone, you can
press # during the announcement.
The TAD skips the rest of the an-
nouncement, beeps once, and be-
gins recording.
• If the TAD is set to toll saver, it an-
swers after two rings if you have
new messages (ones you have not
played). If there are no new mes-
sages, the TAD waits for four rings
before it answers. This gives you
time to hang up before the TAD an-
swers so you can avoid unneces-
sary long-distance charges. See
“Setting the Number of Rings” on
Page 10.
REMOTE ANSWER-ON
Note: An outgoing message must be re-
corded before you can remotely set the
TAD to answer calls.
To set the TAD to answer calls, dial your
phone number. The TAD answers the
call after 10 ringsand sounds two beeps.
Enter the remote operation security
code within 8 seconds. The TAD sounds
one long and one short beep and plays
the OGM 1 message.
You can hang up at this point and the
TAD is set to answer calls. Or, you can
now enter other remote command(s).
If the TAD records over 8 seconds of si-
lence, it automatically disconnects.
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18
USING REMOTE
COMMANDS
To use the remote commands, you must
enter the remote operation security code
within 8 seconds after the TAD answers
the call. After the TAD beeps once to
verify you entered the code correctly,
enter the number(s) for the function(s)
you want the TAD to perform.
After you press 2 or 3:
Press: To:
00 Turn the TAD off.
01 Turn the TAD on. The TAD beeps
and plays OGM 1. (TAD is set to
play OGM 1.)
02 Set TAD to answer with OGM 2
announcement.
2 Play all messa
g
es.
3 Play new messa
g
es.
4 Monitor the room where the TAD
is installed. The room is moni-
tored for 15 seconds. Press 4
a
g
ain for another 15 seconds.
You can repeat this foras lon
g
as
you like.
51 Delete all messa
g
es (except new
messa
g
es).
6 Stop playback and messa
g
e
recordin
g
.
7 Record a memo.
81 Chan
g
e OGM 1.
82 Play OGM 1.
91 Chan
g
e OGM 2.
92 Play OGM 2.
#1 Chan
g
e remote operation secu-
rity code.
#2 Chan
g
e CBT Code.
# Skip OGM 1 durin
g
playback.
Press: To:
5 Delete the current
messa
g
e.
1 while messa
g
e
number and day/
time is playin
g
Replay the previous
messa
g
e.
1 durin
g
messa
g
e
playback Replay the current messa
g
e.
3 Skip forward to the
next messa
g
e.
6 Stop messa
g
e play-
back.
Press: To:
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19
TROUBLESHOOTING
If you experience problems with your TAD, try the suggestions in this section. If
you still have problems, contact your local RadioShack store for assistance.
RESETTING THE TAD
If your TAD stops working properly, use a
straightened paper clip to press RESET on
the left side of the TAD to reset the answer-
ing machine.
Note: The outgoing message and all information stored in memory are erased
when you press RESET.
Problem Remedy
The incomin
g
messa
g
e is incomplete. Be sure the memory is not full.
The incomin
g
messa
g
e is unclear. Be sure VOLUME is set to the desired sound
level.
The TAD does not answer after two,
four, or seven rin
g
s. Be sure the TAD is set to answer calls.
Lo flashes on the display. The backup battery is weak. Replace the bat-
tery (see “Installin
g
the Backup Battery” on
Pa
g
e7).
The TAD does not respond to the
remote operation security code. Make sure the phone you used to dial the TAD is a touch-tone phone.
Re-enter your remote operation security code,
pressin
g
each button for 2 seconds.
The remote operation security code mi
g
ht have
reset to the default code due to a power failure.
Make sure the remote operation security code
you entered is correct.
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20
CARE AND MAINTENANCE
YourRadioShack TAD-1024 Digital Telephone Answering System with Dual-An-
nouncements is an example of superior design and craftsmanship. The following
suggestions will help you care for the TAD so you can enjoy it for years.
Keep the TAD dry. If it gets wet, wipe it dry immediately. Liquids
might contain minerals that can corrode the electronic circuits.
Handle the TAD gently and carefully. Dropping it can damage cir-
cuit boards and cases and can cause the TAD to work improperly.
Use and store the TAD only in normal temperature environments.
Temperature extremes can shorten the life of electronic devices
and distort or melt plastic parts.
Keep the TAD away from dust and dirt, which can cause prema-
ture wear of parts.
Wipe the TAD with a damp cloth occasionally to keep it looking
new. Do not use harsh chemicals, cleaning solvents, or strong de-
tergents to clean the TAD.
Modifying or tampering with the TAD’s internal components can cause a mal-
function and might invalidate your TAD’s warranty. If your TAD-1024 is not per-
forming as it should, take it to your local RadioShack store for assistance. If the
trouble is affecting the telephone lines, the phone company can ask you to dis-
connect your TAD-1024 until you have resolved the problem.
43-784.fm Page 20 Monday, August 16, 1999 7:47 AM