RADVision Scopia Elite 6000 Series User manual

Installation Guide
Version 8.0
For Solution 8.0
Scopia Elite 6000 Series MCU

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Installation Guide for Scopia Elite 6000 Series MCU Version 8.0, January 28, 2013
http://www.radvision.com
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0

1About the Scopia Elite MCU
About Scopia Elite 6000 Series MCU...................................................................1
Technical Specifications................................................................................ 5
2Planning your MCU Deployment
Planning your Distributed or Centralized Topology for MCU....................................... 7
Increasing MCU Capacity by Changing Resolution..................................................10
Increasing MCU Capacity with Video Switching.....................................................11
Ports to Open for the Scopia Elite 6000 Series MCU............................................... 12
3Preparing the MCU Setup
Checking Site Suitability...............................................................................15
Unpacking the Device..................................................................................15
Inspecting for Damage.................................................................................16
4Setting up the MCU
Adding a Power Supply Unit to the MCU ............................................................18
Mounting the MCU onto the Rack Using Rails.......................................................20
Mounting the Rails................................................................................20
Mounting the MCU onto the Rails...............................................................22
TableofContents
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 Table of Contents | i

Connecting Cables to the Device.....................................................................23
Setting the IP Address of the Device.................................................................24
5Performing the MCU Initial Configuration
Accessing the MCU Administrator Interface.........................................................28
Changing a User Password.............................................................................29
Changing the MCU Service Prefix.....................................................................29
Setting the MCU Interface Languages................................................................30
About Supported Languages.....................................................................30
Setting the MCU User Interface Language.....................................................31
Setting a Text Overlay Language............................................................... 32
Configuring Network Protocols for the MCU........................................................ 33
Connecting the MCU to the Gatekeeper.......................................................33
Configuring SIP Server Settings................................................................. 34
Configuring Ports on All Models of the Scopia Elite MCU..........................................37
Defining the UDP Port Ranges for RTP/RTCP on the Scopia Elite MCU.....................37
Configuring the TCP Port Range for H.245 on the Scopia Elite MCU....................... 38
Configuring the HTTP Port on the Scopia Elite MCU .........................................39
Configuring the UDP Port for RAS on the Scopia Elite MCU..................................40
Configuring the UDP Port for the Gatekeeper on the Scopia Elite MCU................... 41
Configuring the TCP Port Q.931 on the Scopia Elite MCU................................... 42
Configuring the TCP/UDP/TLS Port for SIP on the Scopia Elite MCU.......................42
Configuring Security Access Levels for the Scopia Elite MCU.....................................43
Verifying the MCU Installation........................................................................44
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 Table of Contents | ii

The Scopia Elite MCU enables multimedia, multiparty collaboration in applications such as
group conferencing, distance learning, training and video telephony. The MCU supports
multimedia, multiparty communications in the board room, at the desktop, in the home, or on
the road over wireless.
•About Scopia Elite 6000 Series MCU....................................................... page 1
•Technical Specifications.................................................................... page 5
AboutScopiaElite6000SeriesMCU
The new Scopia Elite 6000 Series MCU is Radvision’s flagship platform for high definition multi-
party conferencing. The Scopia Elite 6000 Series MCU harnesses revolutionary processing
power for the most demanding conferencing applications through the latest DSP technology.
Support for dual channels of 1080p at 60 frames per second for video and content, H.264 High
Profile for bandwidth efficiency, H.264 Scalable Video Coding (SVC) for high network error
resiliency, and multi-stream telepresence to deliver uncompromising multi-party
collaboration.
With the Scopia Elite MCU, each videoconference participant receives a quality experience
optimized to their individual capabilities and environment from wireless mobile devices to HD
room and immersive telepresence systems. Informational video overlays and easy conference
creation and entry make attending conferences simple; while the industry leading
management interface makes seemingly complex administrative tasks straightforward.
The Scopia Elite MCU also features a Virtual MCU, enabling unparalleled scalability through a
patented, distributed architecture approach. The Scopia Elite MCU further extends Radvision’s
lead in video interoperability, and along with additional Scopia Solution infrastructure,
encompasses the broadest range of systems in the market from the leading UC clients and the
latest mobile devices to multi-stream immersive telepresence systems.
•Revolutionary power
Dual 1080p 60fps channels for video and content, simultaneous H.264 High Profile and
H.264 SVC, along with multi-stream telepresence.
•Optimized quality
1AbouttheScopiaEliteMCU
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Each participant receives a quality experience optimized to their individual capabilities
and environment from wireless mobile devices to telepresence.
•Maximum Usability
On-screen overlays and easy conference creation and entry make conferencing simple;
intuitive interface makes administration easy.
•Unmatched density and scale
Unmatched density with the power delivered for each connection. Virtual MCU enables
unequalled scalability through distributed architecture.
The complete list of features includes:
•Video processing
Video and audio processing is carried out per user rather than per conference. Each user
connects using unique, optimized audio and video settings to enjoy the best audio and
video quality supported by their endpoint and network, without affecting the other
participants in a conference.
•Seamless interoperability
The Scopia Elite MCU is built on the solid foundation of Radvision’s H.323 and SIP
software, ensuring full compliance and unmatched interoperability with IP, ISDN, and 3G
networks.
The Scopia Elite MCU unites H.323 and SIP devices in the same conference session.
When used with the series of Scopia Gateways, the Scopia Management also enables ISDN,
V.35, and mobile devices to participate in the same conference session. See Figure 1-1 on
page 3.
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Figure 1-1 Various devices are used in the same conference
•Seamless interoperability with leading telepresence systems
The Scopia Elite MCU can easily connect to telepresence systems and combine them with
regular videoconferencing systems, even within the same call. The Scopia Elite MCU is
compatible with telepresence systems from Cisco, Tandberg, Polycom, and
LifeSize/Logitech. Enhanced video layouts were specifically designed for telepresence
systems.
•SIP and H.323-based content sharing
The Scopia Elite MCU supports sharing presentations and other content via SIP (using the
BFCP standard) and H.323 (using the H.239 standard).
A user can connect to a meeting from a SIP or H.323 endpoint to share content such as
presentations, spreadsheets, documents, and movies.
•Video quality
The Scopia Elite MCU delivers high quality video and audio processing, using latest
industry standards and upgradeable DSP chip software. This state-of-the-art video quality
is supported by:
–H.264 SVC error resiliency
The Scopia Elite MCU supports SVC error resiliency for unmanaged networks using
Temporal Scalability and Forward Error Correction (FEC).
The FEC component improves video quality and reduces the number of video freezes
in packet loss conditions.
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 About the Scopia Elite MCU | 3

–Error concealment mechanism: Maintains video quality when 3rd party endpoints are
connected to the Scopia Elite 5000 Series MCU over lossy networks.
–High definition and standard definition participants in the same conference.
–A choice of 24 video layouts
–Resolutions from QCIF to 1080p in the same conference
–Framerate of up to 30 frames per second for other resolutions
–Up to 12Mbps on each stream without affecting capacity
–Scopia Elite MCU’s bandwidth estimation package improves call quality over Internet
connections. The available bandwidth is estimated at the beginning of each call and
adjusts accordingly during the call.
•Security and privacy
The Scopia Elite MCU features administrator and operator password protection for
accessing the Scopia Elite MCU web interface. It also features optional PIN protection for
joining a conference and web access, and additional PIN protection for conference
Moderator Control.
To achieve secure communication with endpoints, the Scopia Elite MCU uses H.235-based
encryption for H.323 endpoints and SRTP and TLS encryption for SIP endpoints.
•Intuitive web-based management and control
Both the Scopia Elite MCU system and actual conference sessions are managed,
configured, and dynamically modified through an intuitive, web-based interface that
offers easy, high-level conference control and administrative flexibility for an enhanced
user experience.
•In-meeting indicators
A range of messages and icons are displayed on the endpoint monitor during conferences
when certain events occur. For example, conference participants are notified when a
participant joins or leaves a conference, an audio-only participant speaks, or a
participant’s personal video layout changes.
•Personal layouts per participant
You can choose from 24 video layouts for each conference participant. You can view up to
28 participants on your screen.
•Snapshot files for Customer Support
One-click creation of a file of bundled logs and configuration files which you can send to
Customer Support for debugging.
•In-conference control
During a conference, participants can use their endpoint remote control or keypad to
perform actions such as mute, volume control, changing video layouts and inviting
participants. These options are presented in the in-meeting menu displayed on top of the
video layout.
•Optional no self see
The no self-see (NSS) option is enabled by default, but can be disabled with an advanced
command. This feature enables more effective use of the video screen.
•Interactive Voice Response (IVR) messages
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 About the Scopia Elite MCU | 4

The Scopia Elite MCU includes pre-recorded greetings to conference participants and
announcements as each new participant joins the conference. You can record messages to
provide custom greetings and announcements.
Note If your Scopia Elite MCU deployment includes Scopia Management, use the IVR from
your Scopia Management.
•Video switching
The MCU supports the switching of HD resolutions 720p and 1080p. Video switching is
available for H.264 and H.263 video codecs.
When using switched video, all endpoints in the conference must support the same
resolution. If a network experiences high packet loss, switched video might not be
displayed properly for all endpoints in the conference.
•Recording via moderator menu
Moderators can record meetings using the Scopia Elite MCU moderator menu.
Note This feature is only relevant if your Scopia Desktop deployment includes the
recording option.
TechnicalSpecifications
This section details the system specifications of the Scopia Elite 6000 Series MCU you
purchased. Refer to this data when preparing system setup and afterwards as a means of
verifying that the environment still complies with these requirements.
Table 1-1 on page 5 refers to the physical details of the device.
Table 1-1 Physical device specifications
Scopia Elite MCU 6105, 6110
and 6120 Scopia Elite MCU 6140
System power requirements 100-240 VAC, 50/60 Hz 100-240 VAC, 50/60 Hz with
hot-swap redundant AC power
supply and feed (optional)
Maximum power consumption 200W (682 BTU/h) 360W (1228 BTU/h)
Operating temperature 10°C to 35°C (50°F to 95°F)
Relative humidity 5% to 90% non-condensing
Storage temperature -40°C to 70°C (-40°F to 158°F), ambient
Physical dimensions Height: 43mm (1.7"), width:
437mm (17.2"); depth 650mm
(25.6")
Height: 43mm (1.7"), width:
437mm (17.2"); depth 716mm
(28.2")
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 About the Scopia Elite MCU | 5

Scopia Elite MCU 6105, 6110
and 6120 Scopia Elite MCU 6140
Net weight Approx 11kg (24.25 lbs) Approx 14.5kg (32 lbs) with
one power supply.
Gross weight (with packaging) 17kg (37.5 lbs) 21kg (46.3 lbs)
Rack mounting 19-inch rack-mountable with flanges
Acoustics Low noise fan speed control
The technical specifications of the protocols and software requirements apply to all Scopia
Elite 6000 Series MCU models:
•Signaling protocols:
–H.323
–SIP
–H.320 (in conjunction with SCOPIA H.320 Gateways)
•Audio support:
–Codecs: MPEG4 AAC-LC, G.711. G.722, G.722.1, G.729, Polycom®Siren14™/G.722.1
Annex C
–DTMF tone detection (in-band, H.245 tones and RFC2833)
•Video support:
–High Definition Continuous Presence video with a resolution of 1080p at up to 60fps
–Codecs: H.263, H.263+, H.264, H.264 SVC, H.264 High Profile
Note H.263 is supported as video switching only.
–Live video resolutions: QCIF up to 1080p
–Presentation video resolution: VGA, SVGA, SXGA, XGA, 720p, 1080p, WUXGA
–Video bandwidth: up to 12Mbps for 1080p resolutions and up to 6Mbps for 720p or
lower
•Web browser support:
–Microsoft Internet Explorer versions 6, 7, 8 and 9
–Mozilla Firefox version 3.3 and above
–Google Chrome
–Apple Safari
•Call capacity:
For information on the default capacity of your MCU and how to increase it, see
“Increasing MCU Capacity by Changing Resolution” on page 10.
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 About the Scopia Elite MCU | 6

When planning your MCU deployment, it is important to consider both bandwidth usage and
port security, as described in the following sections:
•Planning your Distributed or Centralized Topology for MCU........................... page 7
•Increasing MCU Capacity by Changing Resolution...................................... page 10
•Increasing MCU Capacity with Video Switching......................................... page 11
•Ports to Open for the Scopia Elite 6000 Series MCU................................... page 12
PlanningyourDistributedor CentralizedTopology forMCU
When your organization has more than one site, like a headquarters and several branches,
Scopia Solution offers a unique method of cutting video bandwidth costs. Administrators can
choose whether to place all MCUs centrally in the headquarters (Figure 2-1 on page 8), or
they can opt for a distributed deployment, where multiple MCUs are spread over multiple
sites (Figure 2-2 on page 9).
Centralized MCU deployments can be expensive for frequent conferences between branches
with multiple participants from each site, since each participant must utilize extra bandwidth
on the WAN connection between sites (Figure 2-1 on page 8).
2PlanningyourMCUDeployment
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 Planning your MCU Deployment | 7

Figure 2-1 Centralized MCU deployment, where all branches use the HQ MCU
To reduce cross-site bandwidth costs, a distributed MCU deployment () can perform cascaded
conferences, where local participants connect to their local MCU, and the conference is
cascaded by connecting between the MCUs using a fraction of the bandwidth compared to the
centralized deployment.
Users of distributed MCU deployments do not need to choose a specific MCU. The powerful
functionality of virtual rooms enables you to dial the same number anywhere in the world,
while the Scopia Solution infrastructure transparently directs you to the correct meeting on
the correct MCU.
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Figure 2-2 Distributed MCU deployment enabling reduced WAN bandwidth
Scopia Management’s sophisticated cascading algorithms enable administrators to customize
the priority given to cascading in a distributed topology.
There are a number of factors that might influence when the system chooses to cascade to a
different MCU. For example, if the maximum bandwidth threshold is breached, the system
would attempt cascading with a different MCU.
Note Telepresence endpoints in cascaded meetings must always connect to the master MCU.
The priorities of cascading can be customized in a number of ways:
•Default to using a local MCU first, and only cascade conferences if required.
•Prioritize cascading wherever possible, to keep bandwidth costs to an absolute minimum.
•Avoid cascading as often as possible.
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 Planning your MCU Deployment | 9

Increasing MCUCapacitybyChangingResolution
There are two ways to change the capacity of your MCU:
•Double capacity by decreasing video quality through a reduction in the number of frames
per second (fps) or the pixel resolution of the video.
•Quadruple capacity (x4) by enabling video switching without compromising on resolution
or frame rate, but see only one image at a time. For more information, see “Increasing
MCU Capacity with Video Switching” on page 11.
This section details the first option, how to change the resolution and frame rate to increase
capacity of the MCU. Capacity is measured in terms of ports, where a port is typically a single
participant's connection to a videoconference.
The default port capacity for each Scopia Elite 6000 Series MCU model is as follows:
•Scopia Elite MCU 6105 offers 5 ports.
•Scopia Elite MCU 6110 offers 10 ports.
•Scopia Elite MCU 6120 offers 20 ports.
•Scopia Elite MCU 6140 offers 40 ports.
The above port numbers are for 1080p resolution at 30fps, or 720p at 60fps, or 720p at 30fps.
You can increase the video quality to 1080p at 60fps, but this would require two ports per
participant (Table 2-1 on page 10).
Table 2-1 Ports available at different video quality settings
Scopia Elite 6000 Series MCU Model 1080p at
60fps 1080p at 30fps,720p at 60fps, 720p at 30fps
Scopia Elite MCU 6105 3 ports 5 ports
Scopia Elite MCU 6110 5 ports 10 ports
Scopia Elite MCU 6120 10 ports 20 ports
Scopia Elite MCU 6140 20 ports 40 ports
Note Changing the video resolution or frame rate determines the quality for all ports on that
device.
Follow this procedure to switch between the two possible resolution settings.
Procedure
Step 1 Access the MCU Administrator interface with your username and password.
Step 2 Select Maintenance > Advanced Parameters.
Step 3 Expand the Capacity Mode entry in the list of parameters (Figure 2-3 on page 11).
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 Planning your MCU Deployment | 10

Figure 2-3 Determining the capacity of the device
•Enter 0for maximum video quality (1080p at 60 fps)
•Enter 1for the default capacity (1080p at 30 fps or 720p at 60 or 30 fps).
This is the default value.
The resolution and frame rate in a videoconference is determined by the capabilities of
the participating endpoints.
Step 4 Select Apply.
Increasing MCUCapacitywithVideo Switching
There are two ways to change the capacity of your MCU:
•Double capacity by decreasing video quality through a reduction in the number of frames
per second (fps) or the pixel resolution of the video. For more information, see
“Increasing MCU Capacity by Changing Resolution” on page 10.
•Quadruple capacity (x4) by enabling video switching without compromising on resolution
or frame rate.
This section details the second option, enabling video switching on specific meeting types.
Switching is the process of redirecting video as-is without transcoding, so you see only one
endpoint's image at a time, usually the active speaker, without any video layouts or
continuous presence (CP).
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 Planning your MCU Deployment | 11

Use switched video only when all endpoints participating in the videoconference support the
same resolution. If a network experiences high packet loss, switched video might not be
displayed properly for all endpoints in the videoconference.
Note You cannot combine the increased capacities of video switching with lower resolution or
frame rate. The two methods of increasing capacity are mutually exclusive.
You can also remove video completely and create an audio-only meeting type to further
increase capacity.
Capacity is measured in terms of ports, where a port is typically a single participant's
connection to a videoconference.
The number of ports available with switched video and audio only is listed in Table 2-2 on
page 12.
Table 2-2 Port capacity with switched video
Scopia Elite 6000 Series MCU Model Maximum quality
(1080p at 60fps)
no switching
Switched Video
(x4) Audio Only (x8)
Scopia Elite MCU 6105 3 ports 10 ports 20 ports
Scopia Elite MCU 6110 5 ports 20 ports 40 ports
Scopia Elite MCU 6120 10 ports 40 ports 80 ports
Scopia Elite MCU 6140 20 ports 80 ports 160 ports
For more information about enabling video switching on a meeting type (MCU service), see
Administrator Guide for Scopia Elite MCU 6000 Series.
PortstoOpenfortheScopia Elite6000SeriesMCU
The Scopia Elite 6000 Series MCU is typically located in the enterprise network and is
connected to the DMZ. When opening ports on the Scopia Elite MCU, use the following as a
reference:
•If you are opening ports that are both in and out of the Scopia Elite 6000 Series MCU, see
Table 2-3 on page 13.
•If you are opening ports inbound to the Scopia Elite 6000 Series MCU, see Table 2-4 on
page 14.
Note The specific firewalls you need to open ports on depends on where your MCU and other Scopia
Solution products are deployed.
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 Planning your MCU Deployment | 12

Table 2-3 Bidirectional Ports to Open on the Scopia Elite 6000 Series MCU
Port Range Protocol Destination Functionality Result of Blocking
Port Required
1024-1324 H.245
(TCP) Any H.323 device Enables H.245 signaling Cannot connect H.323 calls Mandatory
To configure, see
“Configuring the TCP Port
Range for H.245 on the
Scopia Elite MCU” on page
38
1719 RAS
(UDP) H.323 gatekeeper Enables RAS signaling Cannot communicate with H.323
gatekeeper
Mandatory
To configure, see
“Configuring the UDP Port
for RAS on the Scopia Elite
MCU” on page 40 and
“Configuring the UDP Port
for the Gatekeeper on the
Scopia Elite MCU” on page
41
1720 Q.931
(TCP) Any H.323 device Enables Q.931 signaling Cannot connect H.323 calls Mandatory
To configure, see
“Configuring the TCP Port
Q.931 on the Scopia Elite
MCU” on page 42
3336 XML
(TCP) Conference Control web
client
endpoint,
Scopia
Management,
or third-party
controlling
applications
Enables you to
manage the MCU
via the XML API
Cannot use MCU
Conference Control
web user interface.
Cannot use XML API to
control MCU.
Mandatory if deployed with
Scopia Management
3337 XML
(TCP) Other MCUs Enables use of MCU Cascading XML API Cannot cascade between two MCUs Mandatory if multiple MCUs are deployed with
Scopia Management
3338 XML
(TCP) Scopia Management,
or third-party
configuration
applications
Enables you to
configure the MCU
via the XML API
Cannot configure MCU
via the XML API Mandatory if deployed with Scopia Management
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 Planning your MCU Deployment | 13

Port Range Protocol Destination Functionality Result of Blocking
Port Required
5060 SIP (TCP/
UDP) Any SIP video network
device
Enables SIP
signaling Cannot connect SIP calls Mandatory if using SIP over TCP/ UDP
To configure, see
“Configuring the
TCP/UDP/TLS Port for SIP
on the Scopia Elite MCU”
on page 42
5061 SIP (TLS) Any SIP video
network
device
Enables secure SIP
signaling Cannot connect SIP calls over TLS Mandatory if using SIP over TLS
To configure, see
“Configuring the
TCP/UDP/TLS Port for SIP
on the Scopia Elite MCU”
on page 42
12000-13200
16384-16984 RTP/
RTCP/
SRTP
(UDP)
Any H.323 or
SIP media-
enabled video
network
device
Enables real-time
delivery of video
and audio media
Cannot transmit/
receive video media
streams
Mandatory
To configure, see “Defining
the UDP Port Ranges for
RTP/RTCP on the Scopia
Elite MCU” on page 37
Table 2-4 Inbound Ports to Open to the Scopia Elite 6000 Series MCU
Port Range Protocol Destination Functionality Result of Blocking
Port Required
21 FTP (TCP) FTP Server Enables audio stream
recording Cannot record audio streams Optional
22 SSH (TCP) SSH Client Enables you to view logs Cannot view logs in
real-time (logs are
collected on the
compact flash card)
Optional
80 HTTP
(TCP) Web client Provides access to the MCU Administrator and
Conference Control web
user interfaces; used for
software upgrade
Cannot configure MCU Mandatory if using
HTTP
To configure, see
“Configuring the
HTTP Port on the
Scopia Elite MCU ”
on page 39
443 HTTPS
(HTTP
over SSL)
Web client Provides secure access to
the MCU Administrator
and Conference Control
web user interfaces; used
for software upgrade
Cannot configure MCU Mandatory if using
HTTPS
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Perform procedures in this section to prepare the site and device for installation.
•Checking Site Suitability................................................................... page 15
•Unpacking the Device...................................................................... page 15
•Inspecting for Damage..................................................................... page 16
CheckingSiteSuitability
Prior to installing the MCU you need to verify your site suitability for:
•System power requirements
•System environmental requirements
•The device physical dimensions
Read the mcu_ig_specs_hw.xml to learn about these requirements. Ensure to make necessary
changes in case you find that the site does not meet any of the requirements described in that
section.
UnpackingtheDevice
We strongly recommend that you follow safety guidelines described in this section during
unpacking.
Procedure
Step 1 Inspect the shipping box to verify that it is not seriously damaged during shipping.
Step 2 Place the shipping box on a horizontal surface paying attention to the This Side Up symbol on
the shipping box. See Figure 3-1 on page 16.
3PreparingtheMCUSetup
RADVISION | Installation Guide for Scopia Elite 6000 Series MCU Version 8.0 Preparing the MCU Setup | 15

Figure 3-1 This Side Up symbol
Caution The accessories kit is situated on top of the device inside the shipping box and
can be damaged if the box is placed upside down. Pay attention to the This
Side Up symbol on the shipping box to handle the box correctly at all times.
Caution To prevent injury and equipment damage, follow lifting guidelines described in
the Safety Guide when lifting or moving the shipping box.
Step 3 Cut the plastic straps.
Caution The plastic straps are tightly stretched and can hit you when you cut them. To
avoid this, make sure you do not face the side of the box secured by the straps
before you cut the straps.
Step 4 Cut the strapping tape.
Step 5 Open the shipping box.
Step 6 Take the accessories kit out of the shipping box.
Step 7 Take the device out of the shipping box.
Step 8 Carefully open the additional boxes, remove the packing material, and remove the drives and
other contents.
Note We recommend that you keep the packaging materials in case you need to repack
the device.
Step 9 After opening the shipping box, check the shipment is complete. Compare the contents of the
shipment with your packing list.
Inspecting forDamage
After you verify that all of the equipment is included, carefully examine the cards, power
supplies and cables for any damage resulting from shipping. If you suspect any damage from
shipping, contact your local freight carrier for procedures on damage claims. If you observe
any physical defects in the items you ordered, contact Radvision Technical Support for Return
Material Authorization (RMA) form.
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