RAM 2500 2023 User manual

SECOND EDITION V1
23_DJD2_OM_EN_USC
©2022 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC.
Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
USA
2023 RAM 2500/3500
OWNER’S MANUAL
2023 RAM 2500/3500
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing
what steps to take following an accident or scheduling your next appointment, we know you will find the app an important
extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go
directly to the App Store®or Google Play®Store and enter the search keyword “ram toolbox” (U.S. residents only).

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor
vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and
lead, which are known to the State of California to cause cancer and birth defects or other reproductive
harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary,
service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when
servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury.
FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the
driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit mopar.com/om (USA),
owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Radio Instruction Manual and
Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-866-726-4636
or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a
replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you
are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking.
Never drink and then drive.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products
without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
ROADSIDE ASSISTANCE
24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE.
CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA)
CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA)
SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use,
that are determined solely by FCA US LLC.

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION ..............................................................................................................................9
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................17
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ........................................................92
4 STARTING AND OPERATING ............................................................................................... 125
5 MULTIMEDIA .............................................................................................................................. 225
6 SAFETY ........................................................................................................................................295
7 IN CASE OF EMERGENCY ....................................................................................................349
8 SERVICING AND MAINTENANCE ......................................................................................369
9 TECHNICAL SPECIFICATIONS ............................................................................................438
10 CUSTOMER ASSISTANCE .................................................................................................... 449
11 INDEX .............................................................................................................................................455
23_DJD2_OM_EN_USC_t.book Page 1

2
INTRODUCTION
SYMBOLS KEY .....................................................................10
VAN CONVERSIONS/CAMPERS ........................................10
CONSUMER INFORMATION —
TRUCK-CAMPER LOADING ................................................10
VEHICLE MODIFICATIONS/ALTERATIONS .......................12
SYMBOL GLOSSARY...........................................................12
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................................17
Key Fob........................................................................ 17
SENTRY KEY ........................................................................20
IGNITION SWITCH ...............................................................20
Keyless Enter ‘n Go™ Ignition .................................... 20
REMOTE START — IF EQUIPPED (GASOLINE) .................22
How To Use Remote Start .......................................... 22
To Exit Remote Start Mode ........................................ 22
Remote Start Front Defrost Activation —
If Equipped .................................................................. 23
Remote Start Comfort Systems — If Equipped.......... 23
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ............................................. 23
Remote Start Abort Message..................................... 23
REMOTE START— IF EQUIPPED (DIESEL) ........................24
How To Use Remote Start .......................................... 24
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..................24
To Arm The System ..................................................... 24
To Disarm The System................................................ 25
Rearming Of The System............................................ 25
Security System Manual Override.............................. 25
DOORS ................................................................................25
Manual Door Locks......................................................25
Power Door Locks — If Equipped ...............................26
Power Side Steps — If Equipped ................................26
Keyless Enter ‘n Go™ —
Passive Entry (If Equipped) ........................................26
Automatic Unlock Doors On Exit — If Equipped .........28
Automatic Door Locks —
If Equipped...................................................................28
Child-Protection Door Lock ........................................28
STEERING WHEEL ..............................................................29
Tilt Steering Column ....................................................29
Heated Steering Wheel —
If Equipped ..................................................................29
UCONNECT VOICE RECOGNITION —
IF EQUIPPED .......................................................................30
Introducing Voice Recognition ....................................30
Basic Voice Commands...............................................30
Get Started...................................................................30
Additional Information.................................................31
DRIVER MEMORY SETTINGS — IF EQUIPPED .................31
Programming The Memory Feature............................31
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory .............................32
Memory Position Recall...............................................32
SEATS ................................................................................... 32
Manual Front Seat Adjustment —
If Equipped...................................................................32
Power Driver Seat Adjustment —
If Equipped...................................................................33
Heated Seats — If Equipped........................................34
Ventilated Seats — If Equipped...................................35
Head Restraints...........................................................36
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED ...................................................................... 38
MIRRORS ............................................................................ 38
Inside Rearview Mirror................................................ 38
Illuminated Vanity Mirror —
If Equipped................................................................... 40
Outside Mirrors ........................................................... 41
Outside Automatic Dimming
Mirror — If Equipped.................................................... 42
Power Mirrors — If Equipped ...................................... 42
Power Folding Outside Mirrors — If Equipped ........... 43
Automatic Power Folding
Mirrors — If Equipped.................................................. 43
Tilt Side Mirrors In Reverse —
If Equipped................................................................... 44
Power Convex Mirror Switch —
If Equipped................................................................... 44
Forward Utility Lights and Rear Guidance Lights —
If Equipped................................................................... 44
Heated Mirrors — If Equipped..................................... 45
UNIVERSAL GARAGE DOOR OPENER (HOMELINK®) —
IF EQUIPPED
b ................................................................. 45
Before You Begin Programming HomeLink® ............ 46
Erasing All The HomeLink® Channels ....................... 46
Identifying Whether You Have A Rolling Code Or
Non-Rolling Code Device............................................. 46
Programming HomeLink® To A Garage Door
Opener ......................................................................... 46
Programming HomeLink® To A Miscellaneous
Device .......................................................................... 47
Reprogramming A Single HomeLink® Button........... 47
Canadian/Gate Operator Programming .................... 47
Security ........................................................................ 48
Troubleshooting Tips................................................... 48
23_DJD2_OM_EN_USC_t.book Page 2

3
EXTERIOR LIGHTS...............................................................49
Headlight Switch ......................................................... 49
Multifunction Lever..................................................... 49
Daytime Running Lights (DRLs) —
If Equipped .................................................................. 50
High/Low Beam Switch .............................................. 50
Automatic High Beam Headlamp Control —
If Equipped .................................................................. 50
Flash-To-Pass .............................................................. 50
Automatic Headlights — If Equipped ......................... 50
Directional LED Headlamp
System — If Equipped ................................................. 51
Parking Lights And Panel Lights................................. 51
Automatic Headlights With Wipers ............................ 51
Headlight Illumination On Approach.......................... 51
Headlight Delay........................................................... 51
Lights-On Reminder .................................................... 51
Front Fog Lights — If Equipped .................................. 52
Turn Signals................................................................. 52
Lane Change Assist — If Equipped............................. 52
Cargo Lights/Trailer Spotter Lights/Trailer
Hitch Light With Bed Lights — If Equipped ............... 52
Battery Saver............................................................... 53
INTERIOR LIGHTS ...............................................................53
Courtesy Lights............................................................ 53
Illuminated Entry ........................................................ 55
WINDSHIELD WIPERS AND WASHERS ...........................55
Windshield Wiper Operation....................................... 55
Rain Sensing Wipers — If Equipped .......................... 56
CLIMATE CONTROLS .........................................................56
Automatic Climate Control Descriptions And
Functions......................................................................56
Manual Climate Control Descriptions And
Functions......................................................................59
Automatic Temperature Control (ATC)........................61
Climate Voice Recognition —
If Equipped...................................................................61
Operating Tips .............................................................61
INTERIOR STORAGE AND EQUIPMENT ............................62
Storage .........................................................................62
USB/AUX Control .........................................................68
Electrical Power Outlets ..............................................69
Power Inverter — If Equipped .....................................70
Wireless Charging Pad —
If Equipped ..................................................................72
WINDOWS ..........................................................................72
Power Windows ...........................................................72
Automatic Window Features .......................................73
Reset Auto-Up .............................................................73
Window Lockout Switch ..............................................73
Power Sliding Rear Window —
If Equipped ..................................................................74
Manual Sliding Rear Window —
If Equipped...................................................................74
Wind Buffeting ............................................................74
POWER SUNROOF — IF EQUIPPED...................................74
Single Pane Power Sunroof ........................................74
HOOD....................................................................................75
To Open The Hood ......................................................75
To Close The Hood.......................................................76
TAILGATE ............................................................................. 76
Opening........................................................................ 76
Closing.......................................................................... 76
Tailgate Removal......................................................... 76
Bed Step — If Equipped............................................... 78
PICKUP BOX ....................................................................... 79
Cargo Camera — If Equipped ...................................... 80
Bed Rail Tie-Down System —
If Equipped .................................................................. 81
RAMBOX — IF EQUIPPED................................................... 82
Locking And Unlocking RamBox................................. 82
RamBox Cargo Storage Bins....................................... 82
RamBox Safety Warning ............................................. 84
Bed Divider — If Equipped........................................... 85
TRI-FOLD TONNEAU COVER — IF EQUIPPED................... 86
Tri-Fold Tonneau Cover Removal ............................... 86
Tri-Fold Tonneau Cover Installation ........................... 88
Tri-Fold Tonneau Cover Cleaning ............................... 91
GETTING TO KNOW YOUR
INSTRUMENT PANEL
MIDLINE INSTRUMENT CLUSTER — GAS ENGINE.......... 92
Midline Instrument Cluster Descriptions —
Gas Engine
b ............................................................ 93
HIGHLINE INSTRUMENT CLUSTER — GAS ENGINE ........ 94
Highline Instrument Cluster Descriptions —
Gas Engine................................................................... 95
PREMIUM INSTRUMENT CLUSTER — GASOLINE............ 96
Premium Instrument Cluster Descriptions —
Gasoline ...................................................................... 97
23_DJD2_OM_EN_USC_t.book Page 3

4
MIDLINE INSTRUMENT CLUSTER — DIESEL ENGINE ....98
Midline Instrument Cluster Descriptions —
Diesel Engine............................................................... 99
HIGHLINE INSTRUMENT CLUSTER —
DIESEL ENGINE ............................................................... 100
Highline Instrument Cluster Descriptions —
Diesel Engine............................................................. 101
PREMIUM INSTRUMENT CLUSTER — DIESEL............... 102
Premium Instrument Cluster Descriptions —
Diesel ......................................................................... 104
INSTRUMENT CLUSTER DISPLAY ................................. 104
Instrument Cluster Display Location and
Controls ..................................................................... 104
Oil Life Reset
b ....................................................... 107
Display Menu Items .................................................. 107
Diesel Messages And Warnings — 6.7L Cummins®
Diesel Engine............................................................. 111
Battery Saver On/Battery Saver Mode Message —
Electrical Load Reduction Actions — If Equipped ... 114
WARNING LIGHTS AND MESSAGES.............................. 115
Red Warning Lights................................................... 115
Yellow Warning Lights...............................................117
Yellow Indicator Lights..............................................120
Green Indicator Lights ..............................................122
White Indicator Lights...............................................123
Blue Indicator Lights................................................. 123
ONBOARD DIAGNOSTIC SYSTEM — OBD II ................. 123
Onboard Diagnostic System (OBD II)
Cybersecurity............................................................. 124
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ...................................................................... 124
STARTING AND OPERATING
STARTING THE ENGINE — GASOLINE ENGINE ............ 125
Automatic Transmission........................................... 125
Tip Start Feature ...................................................... 125
Keyless Enter ‘n Go™ — Ignition .............................. 125
Normal Starting Using ENGINE START/STOP
Button ....................................................................... 125
AutoPark — Rotary Shifter and
8-Speed Transmission Only ..................................... 126
Extended Park Starting ............................................ 127
If Engine Fails To Start ............................................ 128
Cold Weather Operation
(Below –22°F Or −30°C) ........................................ 128
After Starting............................................................. 128
STARTING THE ENGINE — DIESEL ENGINE................... 128
Automatic Transmission........................................... 129
Keyless Enter ‘n Go™ — Ignition .............................. 129
Extreme Cold Weather.............................................. 130
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66° F (19° C) .................... 130
Starting Procedure — Engine Manifold
Air Temperature 0°F To 66°F (–18°C to 19°C) ... 131
Starting Procedure — Engine Manifold
Air Temperature Below 0°F (-18°C) ....................... 132
Starting Fluids........................................................... 132
NORMAL OPERATION — DIESEL ENGINE ..................... 133
Cold Weather Precautions ....................................... 133
Engine Idling ............................................................. 134
Noise.......................................................................... 135
Stopping The Engine................................................. 135
Idle Shutdown ........................................................... 136
Programmable Maximum Vehicle Speed ................136
Operating Precautions ..............................................136
Cooling System Tips ..................................................136
ENGINE BLOCK HEATER — IF EQUIPPED ......................137
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINE ...........................................................137
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE.................................................................137
PARKING BRAKE .............................................................138
DIESEL EXHAUST BRAKE —
ENGINE BRAKING (IF EQUIPPED) ..................................139
AUTOMATIC TRANSMISSION .........................................140
Ignition Park Interlock...............................................140
Brake/Transmission Shift Interlock (BTSI)
System ......................................................................141
8-Speed Automatic Transmission — If Equipped ....141
6-Speed Automatic Transmission — If Equipped ....144
AUXILIARY SWITCHES — IF EQUIPPED..........................148
ACTIVE NOISE CANCELLATION .......................................148
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ....................................................................148
Electronically Shifted Transfer
Case (8-Speed Transmission) —
If Equipped.................................................................148
Electronically Shifted Transfer
Case (6-Speed Transmission) —
If Equipped.................................................................151
Manually Shifted Transfer Case — If Equipped .......153
AIR SUSPENSION SYSTEM — IF EQUIPPED ..................155
Description.................................................................155
Air Suspension Modes ..............................................155
Instrument Cluster Display Messages .....................156
Operation ...................................................................156
23_DJD2_OM_EN_USC_t.book Page 4

5
AXLE LOCKER SYSTEM —IF EQUIPPED......................... 156
STABILIZER/SWAY BAR SYSTEM —
POWER WAGON ONLY .................................................... 157
SAFE OFF-ROAD DRIVING — POWER WAGON,
REBEL OR OFF-ROAD PACKAGE EQUIPPED ONLY...... 158
Off-Road Driving Tips And Vehicle
Characteristics .......................................................... 158
Driving In Snow, Mud And Sand...............................159
Crossing Obstacles
(Rocks And Other High Points) ................................. 160
Hill Climbing...............................................................161
Driving Through Water..............................................162
Airing Down For Off-Road Driving............................. 163
Vehicle Recovery.......................................................164
After Driving Off-Road...............................................165
LIMITED-SLIP DIFFERENTIAL ........................................ 166
WINCH USAGE — IF EQUIPPED ..................................... 166
Things To Know Before Using Your Winch............... 166
Understanding The Features Of Your Winch ........... 167
Winch Accessories ................................................... 167
Operating Your Winch ..............................................168
Rigging Techniques .................................................. 172
HYDRAULIC POWER STEERING ..................................... 173
Hydraulic Power Steering Fluid Check..................... 173
CRUISE CONTROL SYSTEMS — IF EQUIPPED .............. 174
Cruise Control ........................................................... 174
Adaptive Cruise Control (ACC).................................. 175
PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED..................................................................... 183
ParkSense Sensors .................................................. 183
ParkSense Warning Display..................................... 183
ParkSense Display.................................................... 183
Enabling And Disabling Front And/Or
Rear ParkSense........................................................ 186
Service The ParkSense Front/Rear
Park Assist System ................................................... 186
Cleaning The ParkSense System............................. 186
ParkSense System Usage Precautions ................... 186
LANESENSE — IF EQUIPPED ......................................... 187
LaneSense Operation............................................... 187
Turning LaneSense On Or Off .................................. 187
LaneSense Warning Message ................................. 188
Changing LaneSense Status.................................... 189
Turn Signal Activated Blind Spot Assist —
If Equipped................................................................ 189
PARKVIEW REAR BACK UP CAMERA .......................... 190
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED..................................................................... 191
TRAILER CAMERAS — IF EQUIPPED.............................. 196
Trailer Surround View Camera System ................... 196
AUX Camera .............................................................. 199
ENGINE RUNAWAY — DIESEL ENGINE.......................... 199
REFUELING THE VEHICLE — GASOLINE ENGINE ........ 200
Loose Fuel Filler Cap Message ............................... 200
REFUELING THE VEHICLE — DIESEL ENGINE .............. 201
Diesel Exhaust Fluid................................................. 201
VEHICLE LOADING ...........................................................203
Gross Vehicle Weight Rating (GVWR) ......................203
Payload ......................................................................203
Gross Axle Weight Rating (GAWR) ............................204
Tire Size......................................................................204
Rim Size .....................................................................204
Inflation Pressure......................................................204
Curb Weight ...............................................................204
Loading ......................................................................204
TRAILER TOWING.............................................................204
Common Towing Definitions.....................................204
Trailer Hitch Type and Maximum Trailer Weight .....208
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ..........................208
Trailer And Tongue Weight........................................208
Trailer Reverse Steering
Control — If Equipped................................................209
Towing Requirements ..............................................212
Towing Tips ...............................................................217
SNOWPLOW .....................................................................217
Before Plowing...........................................................217
Snowplow Prep Package Model Availability ............218
Over The Road Operation With
Snowplow Attached...................................................218
Operating Tips ...........................................................218
General Maintenance ...............................................218
RECREATIONAL TOWING (BEHIND MOTORHOME) .....219
Towing This Vehicle Behind Another Vehicle...........219
Recreational Towing — Two-Wheel Drive Models....220
Recreational Towing — Four-Wheel Drive Models...220
23_DJD2_OM_EN_USC_t.book Page 5

6
DRIVING TIPS ................................................................... 223
Driving On Slippery Surfaces ................................... 223
Driving Through Water ............................................. 223
Off-Road Driving Tips ................................................224
MULTIMEDIA
UCONNECT SYSTEMS ..................................................... 225
CYBERSECURITY ............................................................. 225
UCONNECT SETTINGS ..................................................... 226
Customer Programmable Features ......................... 226
UCONNECT INTRODUCTION............................................ 250
System Overview.......................................................250
Safety And General Information............................... 252
UCONNECT MODES.......................................................... 253
Steering Wheel Audio Controls ................................253
Radio Mode .............................................................. 253
Media Mode ............................................................. 261
Phone Mode ............................................................. 263
CONNECTED VEHICLE SERVICES —
IF EQUIPPED .................................................................... 272
Is My Vehicle Connected? ........................................ 272
Introduction To Connected Vehicle Services .......... 272
Getting Started With Connected Vehicle
Services .................................................................... 273
Using SiriusXM Guardian™ ......................................275
Manage My SiriusXM Guardian™ Account ............. 284
CONNECTED SERVICES FAQS ....................................... 284
Connected Services SOS FAQs —
If Equipped ............................................................... 284
Connected Services Remote Door Lock/Unlock
FAQs .......................................................................... 284
Connected Services Roadside Assistance FAQs ... 285
Connected Services Send & Go FAQs —
If Equipped ............................................................... 285
Connected Services Vehicle Finder FAQs .............. 285
Connected Services Stolen Vehicle Assistance FAQs —
If Equipped ............................................................... 286
Connected Services Remote Vehicle Start FAQs ... 286
Connected Services Remote Horn & Lights FAQs ....286
Connected Services Account
FAQs — If Equipped................................................... 287
Data Collection & Privacy......................................... 288
RADIO OPERATION AND MOBILE PHONES.................. 288
Regulatory And Safety Information.......................... 289
OFF-ROAD PAGES — IF EQUIPPED ................................ 289
Off-Road Pages Status Bar ...................................... 290
Vehicle Dynamics...................................................... 291
Accessory Gauge ...................................................... 292
Pitch & Roll................................................................ 293
Suspension ............................................................... 294
Forward Facing Camera ........................................... 294
SAFETY
SAFETY FEATURES ...........................................................295
Anti-Lock Brake System (ABS) .................................295
Rear Seat Reminder Alert (RSRA) ............................296
Electronic Brake Control (EBC) System ..................296
AUXILIARY DRIVING SYSTEMS .......................................301
Blind Spot Monitoring (BSM) —
If Equipped ................................................................301
Forward Collision Warning (FCW) With Mitigation —
If Equipped.................................................................306
Tire Pressure Monitoring System (TPMS) ...............309
OCCUPANT RESTRAINT SYSTEMS ................................315
Occupant Restraint Systems Features ...................315
Important Safety Precautions...................................316
Seat Belt Systems ....................................................316
Supplemental Restraint Systems (SRS) ..................323
Child Restraints .........................................................330
SAFETY TIPS .....................................................................346
Transporting Passengers ..........................................346
Transporting Pets .....................................................346
Connected Vehicles...................................................346
Safety Checks You Should Make Inside
The Vehicle ...............................................................346
Periodic Safety Checks You Should Make
Outside The Vehicle ..................................................347
Exhaust Gas...............................................................348
Carbon Monoxide Warnings .....................................348
23_DJD2_OM_EN_USC_t.book Page 6

7
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .................................... 349
ASSIST AND SOS SYSTEM — IF EQUIPPED ................. 349
JACKING AND TIRE CHANGING
b ............................... 352
Preparations For Jacking.......................................... 353
Jack Location............................................................. 353
Removal Of Jack And Tools ......................................353
Removing The Spare Tire ......................................... 354
Jacking Instructions.................................................. 355
To Stow The Flat Or Spare .......................................358
Reinstalling The Jack And Tools...............................359
Hub Caps/Wheel Covers —
If Equipped ................................................................360
JUMP STARTING .............................................................. 361
Preparations For Jump Start .................................... 361
Jump Starting Procedure.......................................... 361
GEAR SELECTOR OVERRIDE .......................................... 362
6–Speed Transmission ............................................ 362
MANUAL PARK RELEASE................................................ 363
8–Speed Transmission............................................. 363
IF YOUR ENGINE OVERHEATS ....................................... 364
FREEING A STUCK VEHICLE ........................................... 365
TOWING A DISABLED VEHICLE ...................................... 366
Two-Wheel Drive Models .......................................... 367
Four-Wheel Drive Models ......................................... 367
Emergency Tow Hooks —
If Equipped ................................................................368
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ............................................................... 368
EVENT DATA RECORDER (EDR) ..................................... 368
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................................ 369
Maintenance Plan — Gasoline Engine..................... 371
Maintenance Plan — Diesel Engine ........................ 373
ENGINE COMPARTMENT ................................................ 377
6.4L Gasoline Engine .............................................. 377
6.7L Diesel Engine — 6-Speed 68RFE ................... 378
6.7L Diesel Engine — 6-Speed AS69RC HD............ 379
Checking Oil Level .................................................... 380
Adding Washer Fluid ................................................ 380
Maintenance-Free Battery ....................................... 380
Pressure Washing..................................................... 381
VEHICLE MAINTENANCE ................................................ 381
Engine Oil ................................................................. 381
Engine Oil Filter......................................................... 382
Engine Air Cleaner Filter .......................................... 382
Air Conditioner Maintenance .................................. 384
Accessory Drive Belt Inspection............................... 386
Draining Fuel/Water Separator Filter —
Diesel Engine ........................................................... 387
Engine Mounted Fuel Filter Replacement —
Diesel Engine ............................................................ 388
Underbody Mounted Fuel Filter Replacement —
Diesel Engine ............................................................ 389
Priming If The Engine Has Run Out Of Fuel —
Diesel Engine ............................................................ 390
Intervention Regeneration Strategy —
Message Process Flow ............................................ 390
Diesel Exhaust Fluid (DEF) ....................................... 391
Body Lubrication....................................................... 391
Windshield Wiper Blades ..........................................391
Exhaust System ........................................................393
Cooling System .........................................................394
Charge Air Cooler — Inter-Cooler .............................396
Brake System ...........................................................397
Automatic Transmission ...........................................397
Rear Axle And 4x4 Front Driving Axle Fluid
Level ..........................................................................399
Transfer Case ...........................................................400
Noise Control System Required Maintenance &
Warranty ....................................................................400
Fuses..........................................................................403
Bulb Replacement.....................................................410
TIRES..................................................................................416
Tire Safety Information ............................................416
Tires — General Information .....................................421
Tire Types...................................................................425
Spare Tires — If Equipped ........................................425
Wheel And Wheel Trim Care ....................................427
Snow Traction Devices .............................................427
Tire Rotation Recommendations ............................430
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................................432
Treadwear..................................................................432
Traction Grades.........................................................432
Temperature Grades.................................................433
STORING THE VEHICLE ...................................................433
BODYWORK ......................................................................433
Protection From Atmospheric Agents ......................433
Body And Underbody Maintenance..........................434
Preserving The Bodywork .........................................434
23_DJD2_OM_EN_USC_t.book Page 7

8
INTERIORS ....................................................................... 435
Seats And Fabric Parts ............................................. 435
Plastic And Coated Parts .......................................... 436
Leather Surfaces.......................................................437
Glass Surfaces ......................................................... 437
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)..................... 438
BRAKE SYSTEM ............................................................... 438
Hydraulic Brake Assist —
If Equipped ................................................................438
WHEEL AND TIRE TORQUE SPECIFICATIONS .............. 438
Torque Specifications ...............................................438
FUEL REQUIREMENTS — GASOLINE ENGINE .............. 440
6.4L Engine ...............................................................440
Reformulated Gasoline ............................................ 440
Materials Added To Fuel........................................... 440
Gasoline/Oxygenate Blends..................................... 441
Do Not Use E-85 In Non-Flex Fuel Vehicles.............441
CNG And LP Fuel System Modifications .................. 441
Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline................................. 441
Fuel System Cautions............................................... 441
FUEL REQUIREMENTS – DIESEL ENGINE ..................... 442
Fuel Specifications .................................................. 442
Biodiesel Fuel Requirements................................... 443
FLUID CAPACITIES .......................................................... 444
ENGINE FLUIDS AND LUBRICANTS .............................. 446
CHASSIS FLUIDS AND LUBRICANTS ............................ 448
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ................................................................ 449
Prepare For The Appointment.................................. 449
Prepare A List............................................................ 449
Be Reasonable With Requests ................................ 449
IF YOU NEED ASSISTANCE ............................................ 449
Roadside Assistance ................................................ 449
FCA US LLC Customer Center .................................. 451
FCA Canada Customer Care .................................... 451
Mexico........................................................................451
Puerto Rico And US Virgin Islands............................451
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY).....................................451
Service Contract ........................................................451
WARRANTY INFORMATION.............................................452
MOPAR® PARTS ..............................................................452
REPORTING SAFETY DEFECTS ......................................452
In The 50 United States And Washington, D.C........452
In Canada...................................................................452
PUBLICATION ORDER FORMS .......................................453
GENERAL INFORMATION.................................................453
CHANGE OF OWNERSHIP OR ADDRESS.......................454
GENERAL INFORMATION.................................................454
23_DJD2_OM_EN_USC_t.book Page 8

9
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers differently from many
passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version of this vehicle was designed for on-road use
only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure
you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics.
Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a
collision Úpage 223.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is
supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its customers as well as the details of the
terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions,
recommendations, tips, and important warnings in this manual will help ensure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the text. Therefore, you should
only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced throughout the Owner’s Information, which may or
may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible
way. FCA US LLC aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care about your satisfaction.
1
23_DJD2_OM_EN_USC_t.book Page 9

10
SYMBOLS KEY
If you do not read the entire Owner’s Manual, you may miss important information.
Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or special
equipment installed by van conversion/camper manufacturers/body builders.
US residents refer to the Warranty Information, Section 2.1.C. Canadian residents
refer to the “What Is Not Covered” section of the Warranty Information. Such equipment
includes video monitors, DVD/Blu-Ray™, heaters, stoves, refrigerators, etc. For warranty
coverage and service on these items, contact the applicable manufacturer.
CONSUMER INFORMATION — TRUCK-CAMPER LOADING
This information is provided in fulfillment of the requirement by the United States
Government, Department of Transportation, National Highway Traffic Safety
Administration, that “every manufacturer of trucks that are capable of accommodating
slide-in campers, manufactured on or after April 1, 1973 shall provide... at the time of
original purchase to the first person who purchases the truck”... information on
Truck Camper Loading.
A slide-in camper document is provided in your vehicle’s glove compartment that contains
your Vehicle Identification Number, truck model, cargo weight rating, and the forward/
rearward limit of a camper. To obtain additional dimensional and technical specifications
for your vehicle, please visit https://www.ramtrucks.com.
WARNING! These statements apply to operating procedures that
could result in a collision, bodily injury and/or death.
CAUTION! These statements apply to procedures that could result in
damage to your vehicle.
NOTE: A suggestion which will improve installation, operation,
and reliability. If not followed, may result in damage.
TIP: General ideas/solutions/suggestions on easier use of the
product or functionality.
PAGE REFERENCE ARROW
Follow this reference for additional information on a
particular feature.
FOOTNOTE
Supplementary and relevant information pertaining to
the topic.
23_DJD2_OM_EN_USC_t.book Page 10

11
Figure 1 illustrates the dimensions describing the forward and rearward limits of the zone in which the Center of Gravity (CG) of a slide-in camper must be located, to provide satisfactory
vehicle handling and to prevent overload of the front and rear axles.
Figure 2 illustrates a proper match between truck and camper.
NOTE:
The camper Center of Gravity falls within the specified zone.
A — Forward Limit of Camper CG
B — Rearward Limit of Camper CG
1
23_DJD2_OM_EN_USC_t.book Page 11

12
When the truck is used to carry a slide-in camper, the total cargo load of the truck consists
of the manufacturer’s camper weight figure, the weight of installed additional camper
equipment not included in the manufacturer’s camper weight figure, the weight of camper
cargo, and the weight of passengers in the camper. The total cargo load should not exceed
the truck’s cargo weight rating and the camper’s CG should fall within the truck’s
recommended CG zone when installed.
Secure loose items to prevent weight shifts that could affect the balance of your vehicle.
When the truck camper is loaded, drive to a scale and weigh the front and rear wheels
separately, to determine axle loads. Individual axle loads should not exceed either of the
Gross Axle Weight Ratings (GAWR). The total of the axle loads should not exceed the Gross
Vehicle Weight Rating (GVWR). If weight ratings are exceeded, move or remove items to
get the total weight below the ratings.
NOTE:
These ratings are also provided on the vehicle certification label located on the driver’s
side B-pillar. See Úpage 203 for more information.
For any additional instructions, please contact your conversion/camper manufacturer or
an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating precautions to be
observed when using this component. It is important to follow all warnings when operating
your vehicle. See below for the definition of each symbol Úpage 115.
NOTE:
Warning and Indicator lights are different based upon equipment options and current
vehicle status. Some telltales are optional and may not appear.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its roadworthiness
and safety and may lead to a collision resulting in serious injury or death.
Red Warning Lights
Air Bag Warning Light
Úpage 115
Battery Charge Warning Light
Úpage 116
Brake Warning Light
Úpage 115
Door Open Warning Light
Úpage 116
Electronic Throttle Control (ETC) Warning Light
Úpage 116
Engine Coolant Temperature Warning Light
Úpage 116
Hood Open Warning Light
Úpage 117
23_DJD2_OM_EN_USC_t.book Page 12

13
Oil Pressure Warning Light
Úpage 117
Oil Temperature Warning Light
Úpage 117
Seat Belt Reminder Warning Light
Úpage 117
Trailer Brake Disconnected Warning Light
Úpage 117
Transmission Temperature Warning Light
Úpage 117
Vehicle Security Warning Light
Úpage 117
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning Light
Úpage 117
Red Warning Lights
Air Suspension Fault Warning Light
Úpage 117
Anti-Lock Brake System (ABS) Warning Light
Úpage 118
Cruise Control Fault Warning Light
Úpage 119
Engine Check/Malfunction Indicator Warning Light (MIL)
Úpage 118
Electronic Stability Control (ESC) Active Warning Light
Úpage 118
Electronic Stability Control (ESC) OFF Warning Light
Úpage 118
LaneSense Warning Light
Úpage 118
Low Washer Fluid Warning Light
Úpage 118
Yellow Warning Lights
1
23_DJD2_OM_EN_USC_t.book Page 13

14
Low Fuel Warning Light
Úpage 118
Low Coolant Level Warning Light
Úpage 118
Loose Fuel Filler Cap Warning Light
Úpage 118
Rear Axle Locker Fault Warning Light
Úpage 119
Service Forward Collision Warning (FCW) or Pedestrian Emergency
Braking (PEB) Warning Light
Úpage 119
Service LaneSense Warning Light
Úpage 119
Service 4WD Warning Light
Úpage 119
Sway Bar Fault Warning Light
Úpage 119
Yellow Warning Lights
Tire Pressure Monitoring System (TPMS) Warning Light
Úpage 119
Yellow Indicator Lights
Air Suspension Payload Protection Indicator Light
Úpage 120
Air Suspension Alternate Trailer Height Indicator Light
Úpage 120
Air Suspension Bed Lowering Mode Indicator Light
Úpage 120
Air Suspension Ride Height Raising Indicator Light
Úpage 120
Air Suspension Ride Height Lowering Indicator Light
Úpage 120
Cargo Indicator Light
Úpage 121
Yellow Warning Lights
23_DJD2_OM_EN_USC_t.book Page 14

15
Cold Ambient Derate Mode Indicator Light
Úpage 121
Diesel Exhaust Brake Indicator Light
Úpage 121
Forward Collision Warning (FCW) or Pedestrian Emergency Braking (PEB)
Off Indicator Light
Úpage 121
Front And Rear Axle Lock Indicator Light
Úpage 121
4WD Lock Indicator Light
Úpage 121
4WD Low Indicator Light
Úpage 121
4WD High Indicator Light
Úpage 121
Low Diesel Exhaust Fluid (DEF) Indicator Light
Úpage 121
Yellow Indicator Lights
NEUTRAL Indicator Light
Úpage 121
Rear Axle Lock Indicator Light
Úpage 121
Snowplow Mode Indicator Light
Úpage 121
Sway Bar Indicator Light
Úpage 121
TOW/HAUL Indicator Light
Úpage 121
Trailer Merge Assist Indicator Light
Úpage 121
Wait To Start Indicator Light
Úpage 122
Water In Fuel Indicator Light
Úpage 122
Yellow Indicator Lights
1
23_DJD2_OM_EN_USC_t.book Page 15

16
Green Indicator Lights
Adaptive Cruise Control (ACC) Set With Target Indicator Light
Úpage 122
Adaptive Cruise Control (ACC) Set With No Target Detected Indicator Light
Úpage 122
Automatic Diesel Exhaust Brake Indicator Light
Úpage 122
Cruise Control Set Indicator Light
Úpage 122
ECO Mode Indicator Light
Úpage 122
Front Fog Indicator Light
Úpage 122
Parking/Headlights On Indicator Light
Úpage 122
LaneSense Indicator Light
Úpage 122
Turn Signal Indicator Lights
Úpage 122
White Indicator Lights
Adaptive Cruise Control (ACC) Ready Indicator Light
Úpage 123
Cruise Control Ready Indicator Light
Úpage 123
Hill Descent Control (HDC) Indicator Light
Úpage 123
LaneSense Indicator Light
Úpage 123
Blue Indicator Lights
High Beam Indicator Light
Úpage 123
Green Indicator Lights
23_DJD2_OM_EN_USC_t.book Page 16

17
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry (RKE),
Keyless Enter ‘n Go™ (if equipped), and Remote Start
(if equipped). The key fob allows you to lock or unlock
all doors, tailgate, and the RamBox (if equipped) as
well as activate the Panic Alarm from distances up to
approximately 66 ft (20 m). The key fob does not need to
be pointed at the vehicle to activate the system. The key
fob also contains an emergency key, which is stored in the
rear of the key fob.
NOTE:
The key fob’s wireless signal may be blocked if the key
fob is located next to a mobile phone, laptop, or other
electronic device. This may result in poor performance.
If your vehicle is equipped with a Wireless Charging
Pad, the key fob may not be detected if it is placed
within 6 inches (15 cm) of the pad Úpage 72.
With the ignition in the ON position and the vehicle
moving at 2 mph (4 km/h), all RKE commands are
disabled.
Key Fob
In case the ignition switch does not change with the push
of a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
NOTE:
A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the LED
light on the key fob. If the LED key fob light no longer illu-
minates from key fob button pushes, then the key fob
battery requires replacement Úpage 454.
To Lock/Unlock The Doors And Tailgate
Push and release the unlock button on the key fob
once to unlock the driver’s door, or, twice within
five seconds to unlock all doors, the tailgate and the
RamBox (if equipped). To lock all the doors and the
tailgate, push the lock button once.
When the doors are unlocked, the turn signals will flash
and the illuminated entry system will be activated. When
the doors are locked, the turn signals will flash and the
horn will chirp.
All doors can be programmed to unlock on the first push
of the unlock button. The horn chirp when the lock button
is pushed can be programmed on/off within Uconnect
Settings Úpage 226.
1 — Unlock
2 — Tailgate Release (If Equipped)
3 — Lock
4 — Remote Start (If Equipped)
5 — Panic
6 — Emergency Key
2
23_DJD2_OM_EN_USC_t.book Page 17

18 GETTING TO KNOW YOUR VEHICLE
Using The Panic Feature
To turn the Panic feature on or off, push the Panic button
on the key fob. When the Panic feature is activated, the
turn signals will flash, the horn may pulse on and off (if
equipped with horn alarm), and the interior lights will
turn on.
The Panic feature will stay on for three minutes unless you
turn it off by either pushing the Panic button a second time
or driving the vehicle at a speed of 15 mph (24 km/h) or
greater.
NOTE:
The interior lights will turn off if you place the ignition in
the ON/RUN position while the Panic feature is acti-
vated. However, the exterior lights and horn (if
equipped with horn alarm) will remain on.
You may need to be less than 35 ft (11 m) from the
vehicle when using the key fob to turn off the Panic
Alarm due to the radio frequency noises emitted by the
system.
Key Left Vehicle Feature
If a valid key fob is no longer detected inside the vehicle
while the vehicle’s ignition system is in the ON/RUN or
START position, the message “Key Fob Has Left The
Vehicle” will be shown in the instrument cluster display
along with sounding an interior chime. An exterior audible
and visual alert will also be activated to warn the driver.
The vehicle’s horn will rapidly chirp three times along with
a single flash of the vehicle’s exterior lights.
NOTE:
The doors have to be open and then closed in order for
the vehicle to detect a key fob; the Key Left Vehicle
feature will not activate until all of the doors are closed.
These alerts will not be activated in situations where
the vehicle’s engine is left running with the key fob
inside.
Replacing The Battery In The Key Fob
The replacement battery model is one CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin battery
dimensions may not meet the original OEM coin battery
dimensions.
Perchlorate material — special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate for
further information.
Do not touch the battery terminals that are on the back
housing or the printed circuit board.
Do not replace the coin battery if the LED on the key fob
above the top row buttons blinks when a button is
pressed. The coin battery should last a minimum of
three years with normal vehicle usage.
1. Remove the emergency key (1) by pushing the
emergency key release button (2) on the side of the
key fob, and pulling the emergency key out with your
other hand.
Emergency Key Removal
2. Hold the key fob with the button side facing down,
and locate the small rectangular gap on the left side
between the housing and the back cover of the key
fob. Use a small screwdriver (or similar tool) to pry
open the left side of the fob cover while applying
pressure until the cover snaps open.
1 — Emergency Key
2 — Emergency Key Release Button
23_DJD2_OM_EN_USC_t.book Page 18