Ramsond SunRay 3000 User manual

Intelligent DC to AC Power Inverters
(Pure Sine Wave)
Instruction Manual
IMPORTANT
It is important that you carefully study this instruction manual
and follow the instructions contained herein. Failure to follow
the guidelines, instructions, cautions and warnings contained in
this manual may lead to improper operation of the inverter and
may lead to injury and/or death.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 1.
Introduction
Thank you for your purchase of the Ramsond SunRay power inverter. With minimal care and
proper treatment, this inverter will provide years of reliable service. Carefully read, understand
and comply with all instructions before use. Keep this manual for future reference.
Nearly a decade of advanced research, development and real-world testing in some of the most
demanding conditions have yielded the world’s most sophisticated series of DC to AC pure sine
wave power inverters. The Ramsond SunRay inverters are arguably the most advanced and
reliable pure sine wave inverters available in the market. The design, functionality, stability,
reliability and affordability of SunRay inverters are simply unrivaled. They are extremely rugged
and powerful. At the same time, they are elegant in appearance, compact and lightweight.
They are developed to be user-friendly and furnish real time live data and information (via LED
displays and alarms) about the working conditions of the inverter, the load and battery bank.
Safety Standards
The SunRay inverters are certified and tested to be compliant with the most stringent safety
standards (UL458, ETL, CE).
About Power Inverters
A power inverter, in simple terms, changes Direct Current (DC) power from a battery into
conventional Alternating Current (AC) power that can use used to operate most electrical
devices, instruments and appliances.
Pure Sine Wave Output
SunRay inverters convert the direct current (DC) power of batteries to alternating current (AC),
the type of power used by modern appliances and devices. The AC power produced by
SunRay inverters is pure (true) sine wave, which is the same quality of power produced by the
utility grid. Pure sine wave output is a far superior (cleaner) form of output power as compared
with modified sine wave power. Increasingly, most modern electrical or electronic devices such
as laptop computers, stereos, laser printers, sensitive medical equipment, digital clocks, kitchen
appliance with multi-stage timers, and variable speed or rechargeable tools can only function
properly with pure (true) sine wave power. SunRay’s pure sine wave output provides suitable
power for operation of all electronic and electrical appliances and devices, whereas the inferior
modified sine wave inverters are not capable of providing suitable power to many devices. Both
the function and longevity of electrical/electronic devices and appliances are improved with pure
sine wave power.
Pure Sine Wave Modified (Square Wave)

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 2.
Applications
The characteristics of SunRay power inverters make them suitable for virtually all residential,
commercial and industrial applications. The applications are countless, but some include the
following:
Off-Grid Power Source
Renewable Energy (Solar, Wind, Hybrid)
Emergency Backup Power
RV, Mobile Homes, Trucks, Tractors, Cars
Camping, Tailgating
Marine Applications (Boats and Yachts)
Commercial and Industrial Applications
Mobile Power for Tools and Machinery
Construction Sites
Mobile Command Centers
Mobile Medical Clinics
Remote Scientific and Research Sites
Mobile Laboratories
Disaster Relief Modules
Temporary Disaster Shelters
Mobile Water Purification Systems
Telecommunication, Surveillance Towers
Oil Platforms, Research Sites,
Defense and Military Applications
Exhibition Booths, Concessions Stands

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 3.
General Safety Precautions
Do not expose the inverter to water, mist, snow, spray, or dust.
To reduce risk of hazard, do not cover or obstruct the ventilation openings.
Do not install the inverter in a zero-clearance compartment. Overheating may occur.
To avoid risk of fire and electronic shock, be sure all DC and AC wiring is in good
condition and not undersized.
Do not operate the inverter with damaged or substandard wiring.
This inverter contains components that can cause arcs and spark.
To prevent fire or explosion do not locate flammable materials near the inverter.
Precautions When Working with Batteries
If battery acid contacts skin or clothing, wash it off with soap and water immediately.
If battery acid contacts your eyes, wash it out with cold running water for at least 20
minutes and get medical attention immediately.
Never smoke or create sparks or flame in the vicinity of the battery or the engine.
Do not drop a metal tool on the battery. The resulting spark or short circuit may
cause the battery to explode.
Remove jewelry and personal metal items such as rings, bracelets, necklaces, and
watches when working with batteries. Jewelry may cause a short circuit creating very
high temperatures which can melt metal items and cause severe burns.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 4.
Technical Details –SunRay 1500

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 5.
Technical Details –SunRay 3000

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 6.
Mechanical Drawings (SunRay 1500)

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 7.
Mechanical Drawings (SunRay 3000)

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 8.
Front Panel –SunRay 1500
The front panel of SunRay 1500 contains the inverter’s ON/OFF Switch, LED bar displays, three
(3) AC outlets, USB charging port and a Remote switch connector for connecting an optional
Remote starter system.
Front Panel –SunRay 3000
The front panel of SunRay 3000 contains the inverter’s ON/OFF Switch, LED displays, direct
wiring High Current Terminal, four (4) AC outlets, USB charging port and a Remote switch
connector for connecting an optional Remote starter system.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 9.
ON / OFF (Main) Rocker Switch
Before installing the inverter, be sure the main rocker switch is set to “OFF”.
115V / 60Hz AC Outlets
Each outlet will supply up to 15 amps 115V / 60 Hz AC maximum, for powering appliances.
Greater than 1650 watts continuous power from any outlet may cause damage to the inverter
and may cause possible injury. Use the high output terminals for appliance loads greater than
15 amps (SunRay 3000 only).
High Output AC Terminals (SunRay 3000 Only)
There are three insulated terminals on the front panel of the inverter. These terminals are for
connecting 115 volt / 60 Hz AC devices that require more than 15 amps to operate. Other uses
are for connection to distributed wiring that has multiple AC outlets. Any wiring that is directly
connected must be 10 gauge or larger. Facing the Front Panel, the terminals are:
GND (Ground) N(Neutral) L(Live or Hot)
Neutral and Ground are bonded inside the inverter to comply with the National Electric Code
(NEC) requirement that any AC source must have a Neutral to Ground connection.
LED Displays Bars - SunRay 1500
SunRay 1500 is equipped with two LED display bars. The display on the left shows the voltage
of the battery bank. The display on the right shows the current load on the inverter
LED Displays - SunRay 3000
SunRay 3000 is equipped with two LED displays.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 10.
Top Display (Watt/Error) –SunRay 3000
The top display (WATT/ERROR) displays the load wattage (watt/h) of the load attached to the
inverter. In the event of error, it also displays a 3 character error message.
Error codes are as follows:
Bottom Display (Volt) –SunRay 3000
The bottom display shows the voltage of the battery bank.
Remote Starter Connection Port
SunRay inverters are Remote-Ready. They feature a REMOTE connection port, located on
the front panel. The optional remote starting systems connect to this port. With the optional
remote starting systems, the Ramsond SunRay inverter can be turned on or off from distances
up to 100 feet (30+ meters) away.
There are two type of remote starting systems available; the Wired and Wireless. The Wired
system consists of a remote switch and connecting wire. The Wireless system consists of a
Receiver and wireless Transmitter. Both of these remote starting systems provide convenient
mechanisms to start or stop the inverter from a distance. Each of these systems is supplied
with a connecting wire assembly. The connecting wire (between the Receiver/Switch and
inverter) can be lengthened as needed, using standard telephone cable and connectors.
The optional remote systems can be purchased from your local Ramsond dealer.
Error Code
Error Description
LUP
Low Voltage
OUP
High Voltage
OCP
Temperature Protection
OLP
Overload Protection
OPP
Short Circuit Protection

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 11.
USB Port
The front panel of the SunRay inverter is equipped with a USB port. This 5 Volt USB port can
be used to charge electronic devices with USB charging capability.
Rear Panel (SunRay 1500)
Rear Panel (SunRay 3000)

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 12.
High-Speed Cooling Fans
The high-speed fans keep the internal temperature of the inverter within operating limits. These
fans are thermostatically controlled and turn on or off automatically based on the internal
temperature of the inventor. SunRay 1500 is equipped with three high speed cooling fans.
SunRay 3000 is equipped with a single, large diameter high speed cooling fan.
Negative DC (−) and Positive DC (+) Input Terminals
DC input terminals are used to connect the inverter to heavy duty cables from the battery or
battery bank. For connection information, refer to the sections on installation.
Ground Terminal
This connection is located on the lower left of the rear panel. It is for attaching a 6 gauge
insulated safety ground wire. This safety wire is for protecting personnel if there is an unlikely
failure in either the cabling or enclosure insulation. Do not directly connect this ground
connection to the negative DC terminal. This safety wire is to be connected to earth ground.
Important Information Prior to Connecting to Batteries
DC Cable Gauge
Minimize cable losses by using the thickest wire available, and the shortest practical length. If
the inverter and the battery are positioned within four feet of each other, a minimum of 0 gauge
(zero gauge) insulated copper wire should be used to make the connections. If the round trip
distance is longer than 4 feet, heavier wire will be required.
General Information
Loose connections will result in a severe voltage drop that can cause damage to connectors,
conductors, and insulation and can cause sparking. Make sure all cables are the proper gauge
and plan to have the ANL fuse holder within one foot of the battery bank’s Positive (+) terminal.
All cable ends need to be stripped of insulation for approximately ¾ of an inch to have
appropriate sized ring terminals crimped onto the bare cable ends. Appropriately sized socket
wrenches should be used to carefully tighten the retaining nuts on the terminals of the battery
bank, fuse holder and DC terminals on the back panel of the inverter.
CAUTION
Reverse polarity connection will blow the fuses in the inverter and can permanently damage the
inverter. Damage caused by reversed polarity will void the warranty.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 13.
CAUTION
Prior to Connecting the Inverter to Batteries:
Turn the rocker switch to the OFF
Disconnect all load sources from inverter.
Disconnect any REMOTE starting systems
Disconnect any device connected to the USB port.
Procedure for Connecting to Batteries
Fusing Requirements
NOTE: It is important that ANL 300 ampere or equivalent main battery fuses be
added to the positive (+) battery cable as close as possible to the battery bank’s
positive terminal. The fuse amperage rating must be sized to allow simultaneous
operation of all the AC appliances to be powered, allowing for the momentary
high startup current requirements of inductive loads. Use the recommended fuse
block (fuse holder) and fuse, or an electrical equivalent. ANL type fuses and fuse
holders are readily available from marine supply dealers. The fuses are very
important to protect equipment, batteries and personnel. The fuses protect
against battery explosion if the cables that connect to the inverter accidentally
short.
1) Make sure the ON/OFF switch located on the front panel of the inverter is in the OFF
position.
2) Make sure the inverter is not connected to any load source.
3) Make sure any option remote starting systems are disconnected.
4) Make sure any USB devices are disconnected.
5) Locate the Ground Lug Terminal at the rear of the inverter. Connect an insulated 6 gauge
copper wire to the terminal. The other end of the ground wire is connected to a “proper”
grounding point. Use the shortest practical length of wire. In a city, the ground wire can
connect to a metal cold water pipe that goes underground. In remote locations, the ground
wire can be connected to an “earth ground”. This can be an attachment to a 6 foot long
copper clad metal rod driven into the ground. In the unlikely event of a short circuit,
operating the inverter without proper grounding can result in electrical shock. Do not directly
connect this ground wire to the Negative DC Terminal. You can connect the ground wire to
the negative battery terminal. You may also connect this wire to the chassis of your vehicle
or to the grounding system in your boat.
NOTE: The cable ends need to be stripped of insulation for approximately ¾ of an inch at
both ends. The battery ends or fuse ends need to have ring terminals crimped onto the bare
cable ends.
6) Connect the Negative (−) cable ring terminal to the Negative (−) Battery Terminal.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 14.
7) Use a socket wrench to loosen and remove the Positive (+) and Negative (−) cable
connector retaining nuts on the inverter.
8) Place the Negative (−) cable ring terminal onto the Negative (−) DC terminal.
9) Place the retaining nut on the terminal stud. Use the socket wrench to make a good, secure
connection.
10) Recheck and make sure the DC cable fuse is installed in the fuse holder between the
Positive (+) connection for the inverter.
11) Attach the Positive (+) DC cable to the Positive (+) terminal on the battery. Avoid shorting
the socket wrench and carefully tighten the retaining nut.
CAUTION: Making an initial connection between the positive cable and the inverter’s
positive terminal may cause a spark. This is normal and is a result of capacitors in the
inverter starting to charge. Because of the possibility of sparking, it is extremely important
that both the inverter and the battery bank be positioned away from any source of
flammable fumes or gases. Failure to heed this warning can result in fire or explosion.
Do not make the positive terminal connection immediately after the batteries have been
charging.
Allow time for the battery gasses to vent to outside air.
12) Attach the positive cable ring terminal to the Positive (+) DC connector stud on the inverter.
Replace the retaining nut and carefully tighten. Make sure the connection is tight and
secure.
13) Turn on the inverter.
14) Wait 30 seconds.
15) Check to make sure that the LED light above the On/Off switch is on and not blinking.
16) Check to make sure there are not alarms sounding.
17) Check to make sure that there are no error messages on the display.
18) Prior to connecting any appliance to the inverter, make sure the appliance is turned off.
19) When you have confirmed that the appliance to be operated is turned off, plug the appliance
into one of the two AC outlets on the front panel of the inverter.
20) Turn the appliance on.
Reverse Polarity
Reverse polarity connection will blow the fuses in the inverter and can permanently damage the
inverter. Damage caused by reversed polarity will void the warranty. Connect battery positive
(+) to inverter positive (red); battery negative (-) to inverter negative (black). Be aware, there will
be a large spark when the last DC connection is made. Be very careful to NEVER connect DC
terminals to the inverter backwards (inverter positive to battery negative). Reverse polarity
connection will cause sparking and may cause fire.
Reverse Polarity Protection
SunRay inverters are internally equipped with replaceable spade fuse protection in case of
inadvertent reverse polarity. In the event of inadvertent reverse polarity the bank/series of
spade fuses will blow to prevent further damage to the inverter. This protection mechanism is
not 100% fail-safe. Reverse polarity, even if inadvertent, will void the warranty of the inverter.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 15.
Load Considerations
When an appliance with a motor starts, it requires a momentary surge of power. This surge of
power is the “starting load” or “peak load”. Once started, the appliance requires less power to
continue to operate. This is known as the “continuous load”. It is important to know starting
loads and continuous loads of appliances that will be powered by the inverter. Appliance power
is rated in watts. This information is usually stamped or printed on most appliances and
equipment. In some cases, a tool will be rated in amperes. To convert from amps to watts,
multiply: AMPS × 11 5 (AC voltage) = WATTS. Then multiply this number by 90% (the efficiency
of this inverter). This formula yields an approximation of the continuous wattage load of that
appliance.
The startup load of an appliance is a major factor of whether this inverter can power it. Startup
load is momentary. With many appliances, it is approximately twice the continuous load but
some appliance startup loads can be as high as eight times the continuous load. To determine if
an appliance or tool will operate with this inverter, run a test. This inverter will automatically shut
down in the event of an output overload, so there is no danger of damaging either the inverter or
the equipment. This inverter may not properly operate some appliances with either speed
control features or dimmer controls. Some appliance GFCI power cords will not operate properly
while powered by this inverter. The only way to be sure of proper operation is to try it.
Configuring the Battery Bank
To determine the minimum battery ampere-hour rating that you will need to operate appliances
from the inverter and any DC appliances powered by the battery bank, follow these steps:
1) List the maximum continuous wattage that the inverter has to supply.
2) Estimate the number of hours the appliances will be in use between battery recharges.
This will vary depending on appliances. For example, a typical home use coffee maker
draws 500 watts during its brew time of 5 minutes.
3) It maintains the temperature of the pot, requiring 100 watts. Typical use of a microwave
oven is only for a few minutes. Some longer operating time appliances are lamps, TVs,
computers and refrigerator/freezers.
4) Determine the total watt-hours of energy needed. This is done by multiplying average
power consumption in watts by hours of run time. For example: 1,500 watts for 10 hours =
15,000 watt hours. To get an estimate of the maximum current (in amps) that a battery
bank must be capable of delivering to the inverter, divide the load watts by ten. For
example a 1,500 watt appliance load will need 150 amps at 12 volts DC. Using the 1,500
watts (or 150 Amps) for 10 hours example as above, then 150 amps is needed for 10
hours. This provides us with the basic amp hours (Ah) of battery that is required. Ten
hours at 150 amps equals 1,500 Amp hours (Ah). This answer is just a beginning because
there are additional factors that determine actual run time. These include:
AC appliance load and time in use (basic Ah).
Cable gage and length (cable losses).
Charge level of the batteries (between use, chargers have to be
able to fully charge the batteries).
Temperature of the batteries (colder batteries provide fewer
amps).

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 16.
Age and condition of the batteries (older batteries lose Ah
capacity).
Compliance with turning off unnecessary AC loads.
Use of DC appliances and compliance with turning off
unnecessary DC loads.
Derating the Battery Bank
Most lead-acid batteries have a rating expressed in amp-hours (Ah). The most common rating of
Ah is “at the 20 hour rate”.
NOTE: There is no relationship between Cold Cranking Amps (CCA) and Ampere Hours (Ah).
For example: if a 20 Ah battery is discharged at a 1 amp rate, will take 20 hours to discharge
that battery. The terms “charged” and “discharged” relate to actual battery voltage. This means
that the output voltage of a nominal 12 volt battery starts at 13.2 volts (fully charged) then drops
to 10.5 volts (discharged-Inverter low voltage limit). If the load on the battery causes the battery
to discharge faster than the 20 hour rate, the capacity (Ah) of the battery is measurably reduced
(derated). Derating is a major run time factor.
Example: The user needs a one hour run time. The battery is 220Ah (20 hour rate), and the
load is 220 amps; that is 100% of the Ah (20 hour rate). But in fact, a higher battery capacity is
required to get the desired run time of one hour. In most cases you will need to multiply the
actually battery Ah by three 3. So, if you need to run 220 amp at 1 hour, you should have at the
minimum 660 Ah batteries.
The installer must carefully plan the capacity of battery bank or the run time may be seriously
affected. To the inexperienced installer, several trial battery capacities may be required to make
sure a large enough battery capacity is available to achieve the desired run time. It is always a
safe bet to oversize the battery bank as the battery capacity is likely to reduce with time.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 17.
Configuration Example
In the below example, six volt, 220 Ah “golf cart” batteries were selected as they are readily
available and relatively inexpensive. They are deep-cycle type and with regular recharging they
will have a relatively long life. These batteries are “flooded” type; they freely vent hydrogen and
oxygen while under charging and heavy discharge. They must be vented to outside air to
prevent accumulation of explosive gases.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 18.
Troubleshooting
TROUBLE
Reason
Solution
Low or No
Output
Voltage
Using incorrect type of voltmeter to test
output voltage.
Use true RMS reading meter.
Poor contact with battery terminals.
Clean terminals thoroughly.
Inverter
Shutdown
Battery Voltage Low
Charge Batteries
Over Load –appliances power draw
exceeds the capacity of the inverter or
the outlets
Disconnect the Load –Use a
bigger inverter. Try connecting to
the hard-wire terminal block (if
available).
Over Temperature –Thermal Shut
Down
Allow the Inverter to Cool Down.
Check the ventilation around the
inverter to make sure free air flow
around the inverter.
Low Voltage
Alarm
Sounding
The battery voltage is at a critically low
level causing the alarm to sound
Charge the batteries above the
alarm protection level. Check the
connections of the batteries and
inverter terminals.
Optional
Remote
System Not
Operating
The rocker switch of the inverter is in
the ON position.
Turn the rocker switch of inverter to
the OFF position.
The connection to the REMOTE port of
the inverter is not proper.
Ensure proper connection to both
the REMOTE port and the receiver
(in case of wireless remote system)
or switch (in case of wired remote
system).
Reverse
Polarity
In case the polarity is reversed
(connecting the + and –in reverse), the
internal spade fuses of the inverters
will blow out as a measure of
protection. This will render the inverter
inoperable.
Disconnect unit from batteries.
Disconnect all Loads. Wait 3
minutes. Open the unit and check
and replace all spade fuses.
Fan Turns On
and Off
The fan is thermostatically controller.
This is a normal condition of the unit.
Make sure there is sufficient
ventilation space behind the
inverter.
Fan is Noisy
Debris may be caught in fan
Disconnect unit from batteries.
Disconnect all Loads. Wait 3
minutes. Check and remove any
debris from the fan system. Use a
vacuum cleaner to clean dust and
debris from the fan inlet.

Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp. Page 19.
LIMITED WARRANTY
Applicable Products: Ramsond SunRay 1500 and 3000 Pure Sine Wave Inverters
All Ramsond Corporation products are warranted to the original purchaser of the product only.
Ramsond Corporation warrants the above referenced products to be free from defect or
workmanship for a period of one (1) year from the original date of purchase date, subject to the
limitations contained herein. In the event of product failure or malfunction, return the product or
in person or by courier, shipping prepaid, to Ramsond Corporation, WPC Service Department,
4051 Haggerty Road, West Bloomfield, Michigan 48323, Tel: [phone]
Fax: [phone].
You MUST include the following to receive warranty service: 1) Proof of purchase; 2) Detailed
written description of the fault or problem as well as full contact information; 3) Visible Serial
Number of the unit; 4) $30 Handling fee (check, money order); 5) Return Shipping Label
(prepaid) for returning to you the repaired/replaced product.
The faulty/defective product will then be repaired or replaced (at our option). The
repaired/replaced component/product shall then be returned to the purchaser. The purchaser
shall be responsible for all shipping and handling costs of sending the defective/faulty item to us,
as well as all shipping and handling costs of returning the repaired/replaced to the customer.
Any import/export costs associated with shipping of repaired product outside the United States,
such as brokerage fees, taxes, customs or duties are the responsibility of the customer. Certain
items which are subject to normal wear and tear are specifically excluded from this Limited
Warranty. Please allow up to 30 days from date that we receive the unit for repair/replacement.
In the event that we are not able to repair the product, we will replace the product with same or
similar unit. In the event that the model is not available, we will replace the product with an
existing model with same or more superior characteristics, functionality and quality. We reserve
the right to replace a defective unit with an identical refurbished unit that has been subjected to
testing, which will similarly be warranted against defect or workmanship. Faulty installation,
operation or maintenance of the product or attempted repair and maintenance by persons not
expressly authorized by Ramsond shall render this limited warranty void. Damage resulting
from failure to use the product in a manner consistent with our recommendations as contained
in Instruction Manuals and other sources shall render the limited warranty void. This limited
warranty specifically excludes any consequential and/or incidental damages. Additionally, this
limited warranty expressly excludes labor costs provided by third parties. Although we may
provide technical assistance via telephone or email to the customer, it is virtually impossible to
troubleshoot all matters via telephone or remote assistance. As such, the offering by us of any
technical assistance is made without any warranty or guarantee and provided on “as is” basis. It
is the responsibility of each purchaser to determine whether any particular product is compliant
with and permissible for use pursuant to the applicable rules, codes and/or regulations, if any,
and suitable for particular use and operation. We make no representations or warranties
whatsoever concerning the suitability of any merchandise for a particular use or purpose and
any such warranty is expressly excluded from the terms of this limited warranty. We reserve the
right to make slight modifications necessary to the merchandise for product improvement. This
limited warranty shall be subject the laws of the State of Michigan and any claiming arising
therefrom shall be interpreted in accordance to the laws of the State of Michigan and subject to
the exclusive jurisdiction of the Courts of State of Michigan.