NOTICE FOR CANADA
This device complies with Industry Canada’s licence-exempt
RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including
interference that may cause undesired operation of
the device.
Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage;
(2) l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement.
NOTICE FOR CANADA
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
CANADIAN CLASS B STATEMENT:
This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus as set out in the
radio interference regulations of Industry Canada. Le présent
appareil numérique n’émet pas de bruits radioélectriques
dépassant les limitesapplicables aux appareils numériques
de Classe B prescrites dans le règlement sur le brouillage
radioélectrique édicté par Industrie Canada.
This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter. This
equipment should be installed and operated with a minimum
distance of 0mm between the radiator and your body.
Cet émetteur ne doit pas être Co-placé ou ne fonctionnant
en même temps qu’aucune autre antenne ou émetteur. Cet
équipement devrait être installé et actionné avec une distance
minimum de 0mm entre le radiateur et votre corps.
CANADA SAR
This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter. This
equipment should be installed and operated with a minimum
distance of 5mm between the radiator and your body.
Cet emetteur ne doit pas etre Co-place ou ne fonctionnant
en meme temps qu’aucune autre antenne ou emetteur. Cet
equipement devrait etre installe et actionne avec une distance
minimum de 5mm entre le radiateur et votre corps.
AUSTRALIAN CONSUMER LAW COMPLIANCE
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure. Please refer to razer.com/warranty for further details.
THE FOLLOWING LIMITED WARRANTY ONLY APPLIES TO
AUSTRALIA
Limited Warranty. Razer warrants the Product to be free from
defects in materials and workmanship (subject to the terms set
forth herein) when used normally in accordance with the official
documentation for the applicable Warranty Period from the date
of retail purchase. If the Product is, or contains, a rechargeable
battery, Razer does not provide any warranties for the battery
life, as all rechargeable batteries can be expected to lose
charging capacity over time and this is not considered a defect.
Your actual battery life will vary depending on the conditions
in which it is used.
Limited Warranty Period. You are eligible for Limited Warranty
support for the following periods of time commencing upon the
date of retail purchase of your Product (“Warranty Period”):
Razer Headsets, Earphones and Earbuds 2 years
All new Products will have the Warranty Periods listed above,
subject to local law. Certain “end of life”, sell out or discontinued
Products may have a shorter Warranty Period; this will be
clearly marked at the time of purchase and the given Warranty
Period will be stated at that time. Factory Refurbished Products
will have a Warranty Period of 90 days. If you are uncertain
whether your Product is eligible for Limited Warranty support,
please contact our support team for clarification here.
Exclusions and Limitations. This Limited Warranty does
not cover:
(a) software, including (without limitation), (i) the operating
system and software added to the Razer-branded hardware
products through our factory-integration system, (ii) third-
party software, or (iii) the reloading of software, software
configurations or any data files;
(b) non-Razer branded products and accessories, even if
packaged and sold with the Product;
(c) problems with and/or damage to the Product caused by
using non-Razer accessories, parts, or components;
(d) damage caused by service (including upgrades and
expansions) performed by anyone who is not officially acting
as an employee, representative or sub-contractor of Razer;
(e) claims arising from any unacceptable use or care of the
Product, including (without limitation) misuse, abuse,
negligence, unauthorized modification or repair,
unauthorized commercial use or any operation of
the Product outside Razer’s recommended parameters;
(f) claims arising from external causes, including
(without limitation), accidents, acts of God, liquid contact, fire
or earthquake;
(g) Products with a serial number or date stamp that has been
altered, obliterated or removed;
(h) Products for which Razer will not receive payment; or
(i) cosmetic damage and normal wear and tear, including
(without limitation), scratches, dents and chips.
Razer does not warrant that the operation of the Product will be
uninterrupted or error-free.
Remedies under this Limited Warranty. The benefits to the
consumer given by this Limited Warranty are in addition to other
rights and remedies of the consumer under a law in relation to
the goods or services to which this Limited Warranty relates. If
an eligible claim on the Limited Warranty is received by Razer
within the applicable Warranty Period, Razer will (at its sole
option) either: (a) repair the Product or the defective parts at
no charge, using new or refurbished replacement parts; (b)
provide online RazerStore vouchers of a value equivalent to the
retail purchase price of the Product; or (c) exchange the Product
with a Product that is new or which has been manufactured
from new or serviceable used parts and is at least functionally
equivalent to the original Product. Goods presented for repair
may be replaced by refurbished goods of the same type rather
than being repaired.
Refurbished parts may be used to repair the goods. Razer
reserves the sole right to determine whether a claim is eligible
and/or whether the Product is defective. Where the Product is
an “end of life” Product model, Razer may (at its sole option)
exchange the Product with a functionally equivalent substitute
model from Razer’s current Product range. Razer has the sole
option to provide any other type of remedy in addition to or in
substitution of the aforesaid remedies. Repaired or exchanged
Products shall be warranted free from defects for a period of
ninety (90) days after date of repair or exchange (as the case
may be), or for the remainder of the original Warranty Period,
whichever is longer.
Remedies under Australian Consumer Law.
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount
to a major failure.
Entire Limited Warranty. No Razer supplier, dealer, agent, or
employee is authorized to alter or extend the terms of this
Limited Warranty or to make any representation whatsoever.
Razer reserves the right to amend the terms of this Limited
Warranty at any time without notice.
Help Resources. Before lodging a claim on the Limited Warranty,
please review the online help resources at support.razer.com. If
the Product is still not functioning properly after making use of
these resources, please contact Razer through
support.razer.com or your authorized distributor or dealer.
You may be required to assist with the diagnosis process to
verify and ascertain any issues which you may be facing with
the Product. Service options, parts availability and response
times may vary depending on the country in which the Limited
Warranty claim is lodged.
How to make a Limited Warranty claim.
IF YOU PURCHASED THE PRODUCT FROM A RAZER RESELLER,
PLEASE CONTACT THE RAZER RESELLER IN REGARDS TO YOUR
LIMITED WARRANTY CLAIM.
If you are unable to return the Product to the Razer reseller for
whatever reason, or if you have purchased the Product directly
from Razer at razer.com, then please follow the steps below:
a. Go to support.razer.com/contact-us to obtain a Return
Merchandise Authorization Number (“RMA Number”).
b. Note the RMA Number in a visible place on the outside of the
Product’s package.
c. Enclose a Valid Proof of Purchase inside the Product’s
package. Please visit razer.com/warranty for examples of a
Valid Proof of Purchase.
d. Send the Product to the following address:
Razer SEA HQ
Attention: Technical Support Department
RMA Number: (Please note your RMA number here)
1 One-North Crescent, Singapore 138538
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