RealFlame PIT FIRE SERIES Installation instructions

PIT FIRE SERIES
INSTALLATION & OPERATING MANUAL
The Real Flame Pit Fire series are suitable to be installed into a masonry or
fireproof base, in outdoor installations only. Designed to operate on Natural
or LPG gases only. Approval no.GMK10130
Installed primarily as a decorative appliance. Not certified as a Space Heater.
VERSION 10

2
WARRANTY INFORMATION
The benefits provided to you under the following warranty are in addition to any other rights and remedies available to
you under the law.
1. Warranty
If:
(a) during the first 12 months from the date of purchase (Burner Warranty Period) there is a defect in the Real Flame
gas burner; or
(b) during the first 12 months from the date of purchase (Parts Warranty Period) there is a defect in the gas valves or
other parts of the Real Flame Pit Fire, due to improper workmanship or material, Real Flame will replace or repair
the Real Flame Gas Burner without charge. Any replacement product is warranted only for the time remaining on
the original Burner Warranty Period or the Parts Warranty Period as relevant.
2. Registration
You must register to receive the benefit of this warranty by completing the warranty registration on our website
(www.realflame.com.au) or completing and mailing the attached registration card within 30 days of purchase of
your Real Flame Gas Burner (or, if the Real Flame Gas Burner is fitted to a new home, within 30 days of the date
of settlement of purchase of such new home).
3. Exclusions
Real Flame is not obliged to replace or repair the Real Flame Gas Burner under clause 1 if:
(a) it has been improperly stored, installed, connected, used, operated or repaired, or damaged, abused, tampered
with, altered (without our written approval), or not maintained in strict accordance with our installation and
operating instructions; or
4. Limit of Liability
The warranty provided under this warranty is limited to replacement or repair of the Real Flame Gas Burner only,
at our option. To the extent permitted by law, Real Flame excludes liability for consequential loss or any other loss
or damage caused to property or persons arising from any cause whatsoever, and damage arising from normal
wear and tear.
5. Claiming under the Warranty
In order to claim under this warranty you must, within the Burner Warranty Period or the Parts Warranty Period (as
relevant), contact Real Flame, providing the original proof of purchase and the details below:
Supplier Name___________________________________________________________________________
Date Of Purchase / settlement of property if new home _________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming under the warranty or transporting the Real Flame Gas Burner to and
from the supplier.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
If you would like to speak to someone about your Real Flame Gas Burner or claiming under this warranty, please
contact the Real Flame Service Warranty Desk on 03 8706 2000.
Real Flame Pty Ltd ACN 006 311 155
Head Office: 1340 Ferntree Gully Road, Scoresby 3179
Telephone: [phone] Facsimile: 03 8706 2001

INSTALLATION NOTICE
The installation of this appliance is only to be carried out by an authorised person in accordance with
the Manufacturers Instructions, local gas fitting regulations, AS/NZS5601.1-2013 installation code for
gas burning appliances and any other relevant statutory regulations.
In all cases the installation of this appliance shall meet the requirements as set out in
AS/NZS5601.1-2013.
NOTE: A slight smell may be apparent for the first few hours of use. This is due to the heat resistant
paint curing. In some instances a slight discolouration may occur inside the firebox. This is a normal
condition and is not covered by warranty.
3
IMPORTANT SAFETY NOTICES
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIAL NEAR THE APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILST IT IS IN OPERATION.
DO NOT MODIFY THIS APPLIANCE.
THIS APPLIANCE IS DESIGNED TO OPERATE WITH LUMINOUS FLAMES. THIS MAY EXHIBIT
SLIGHT CARBON DEPOSITS. THIS IS A NORMAL CONDITION AND IS NOT COVERED BY
WARRANTY.
WARNING
This pit fire has a naked flame, care should be taken when it is operating if children or the infirm are
in close proximity. A safety screen is recommended if constant supervision is not possible. It is
recommended that a secondary guard complying with AS-NZS2286 be installed.
THIS IS PRIMARILY A DECORATIVE APPLIANCE AND IS NOT CERTIFIED AS A SPACE HEATER.

CONTENTS
Contents ..................................................................................................................4
Dataplate ..................................................................................................................5
Dimensions ..............................................................................................................6
Installation instructions ............................................................................................7
Wiring Diagrams.....................................................................................................14
Commissioning procedure ....................................................................................16
Media Installation ...................................................................................................17
Operation - User Instructions.................................................................................20
Troubleshooting .....................................................................................................20
Conversion details .................................................................................................21
Parts List ................................................................................................................22
Real Flame contact information .............................................................................24
4

DATA PLATE (Affixed to the gas valve controller cover of the appliance.)
OFRD500
Gas Injector Size (mm) TPP N.G.C. (Mj/Hr)
Natural Gas 3.30mm 0.90kPa 53
LPG 1.75mm 2.60kPa 44
OFRD700
Gas Injector Size (mm) TPP N.G.C. (Mj/Hr)
Natural Gas 4.0mm 0.95kPa 80
LPG 2.40mm 2.60kPa 80
OFRT600x400
Gas Injector Size (mm) TPP N.G.C. (Mj/Hr)
Natural Gas 3.30mm 0.90kPa 53
LPG 1.75mm 2.60kPa 44
OFRT800x400
Gas Injector Size (mm) TPP N.G.C. (Mj/Hr)
Natural Gas 4.00mm 0.85kPa 75
LPG 2.40mm 2.40kPa 75
OFSQ450
Gas Injector Size (mm) TPP N.G.C. (Mj/Hr)
Natural Gas 3.30mm 0.90kPa 53
LPG 1.75mm 2.60kPa 44
OFSQ600
Gas Injector Size (mm) TPP N.G.C. (Mj/Hr)
Natural Gas 4.00mm 0.95kPa 80
LPG 2.40mm 2.60kPa 80
5

DIMENSIONS
MODEL FLANGE DIM FLANGE DIAMETER HEIGHT
OFRD500 560mm 450
OFRD700 760mm 450
OFRT600 X 400 660 460 450
OFRT800 X 400 860 460 450
OFSQ450 510 510 450
OFSQ600 660 660 450
6
Diameter
Height
Width
Height
Height
Length
Length
Width
61.5
62
24.3
29.8
62.0
30

INSTALLATION INSTRUCTIONS
7
Select a location where the outdoor fire can be supervised during operation.
The outdoor fire is suitable for outdoor use only and must not be used indoors.
An isolation switch must be fitted at the appliance or on an adjacent wall to allow for emergency
shutdown and maintenance.
Installation must meet Australian gas codes AS/NZS5601.1-2013.
Do not install under trees or overhanging branches.
Do not install under eaves, overhang or ceilings.
Ensure adequate space around the fire to enjoy the flame from a safe distance from the heat and
flame.
Appliance should be covered or protected in wet weather. Not suitable for use in wet or windy
weather.
This appliance shall only be used in an above ground open air situation with natural ventilation,
without stagnant areas, where gas leakage and products of combustion are rapidly dispersed by
wind and natural convection.
Any enclosure in which the appliance is used shall comply with the following:
• An enclosure with walls on all sides, but at least one permanent opening at ground level and
no overhead cover.
• Within a partial enclosure that includes an overhead cover and no more than two walls.
• Within a partial enclosure that includes an overhead cover and more than two walls the
following shall apply.
* at least 25% of the total wall area is completely open, and
* at least 30% of the remaining wall area is open and unrestricted
• In the case of balconies, at least 20% of the total wall area shall be and remain open and
unrestricted.
This appliance shall not be used or installed indoors.
The following figures are diagrammatical representations of outdoor areas.
Above 1500 mm
Sides 200 mm
CLEARANCES FROM COMBUSTIBLES - ALL MODELS
Location
Example 1 Example 2

• Enclosure must be stable and be constructed of non combustible materials.
• Enclosure and fire must be installed above ground level and have adequate drainage.
• The enclosure must have a minimum of 2 vents with each vent having a total open area of
11000mm2. Vents are to be located at the upper and lower sections of the enclosure. (EG
73mm x 150mm) or larger. Ventilation allows for residual heat and unburnt gases to escape
the enclosure.
An access panel / door must be fitted to allow access/ servicing of the gas valve and controller.
Recommended access door size 300 x 400mm or larger.
Where valve assembly cannot be reached a manhole access panel may be required.
All appliances must have an isolation gas valve fitted, accessible and external to the appliance
enclosure.
Construction of Enclosure
INSTALLATION INSTRUCTIONS (continued)
8
Example 3
Example 5
Both ends open
Example 4
Open side at least
25% of total wall area
30% or more in total
of the remaining wall
area is open and
unrestricted
30% or more in total
of the remaining wall
area is open and
unrestricted
Open side at least
25% of total wall area
Rotate gas knob to pilot position.
Push knob in and hold to spark.
Once pilot is alight, hold knob in for a further 10 seconds.
Release knob and rotate to the on position.
To turn the appliance off, rotate the knob to the off position.
Lighting Instructions

For 240 volt and 24 volt options, an electrical isolation switch must be fitted at the appliance or on
an adjacent wall to allow for emergency shutdown and maintenance.
An on/ off burner switch is located on the front face of the control box below the burner. An
auxiliary switch can be located as follows – supplied and wired by installer.
• Weatherproof 240V switch accessible at appliance enclosure.
• Weatherproof 24V switch accessible at appliance enclosure.
• 240V or 24V switch located in residence or nearby switch enclosure wired to appliance
(must be installed where appliance can be viewed).
• (Wet areas) Air pressure switch located near enclosure with air line back to controller. (Must
be specified at time of ordering)
Drainage holes at base of enclosure are required for water runoff.
150mm clearance underneath valve box is required for ventilation.
The gas control must not be located lower than the ventilation opening.
The gas control must not be lower than ground level, or installed where a buildup of gas may
occur. Failure to adequately vent around the controller and enclosure may cause an explosion.
Optional Ignition Methods
9
INSTALLATION INSTRUCTIONS (continued)

Isolation valve
Drainage hose
to garden
Power Isolation
Switch on nearby wall
Power Isolation
Switch on nearby wall
Minimum 750mm
INSTALLATION INSTRUCTIONS (continued)
Examples of enclosures
Minimum 750mm
Drainage hose
to garden
Access panel
300x400
Isolation valve
Vents x 2
10

MODEL A B C D
OFSQ450 520 520 560 560
OFSQ600 670 670 710 710
OFRT600 X 400 520 670 560 710
OFRT800 X 400 520 870 560 910
OFRD500 Diam 577 Diam 620
OFRD700 Diam 977 Diam 1019
A
BD
B
A
C
11
INSTALLATION INSTRUCTIONS (continued)
Optional Glass Surrounds
Note: When installing the
optional glass surrounds to
your pit fire, use the B and
C dimensions for centre to
centre measurements for
5mm pilot hole.

INSTALLATION INSTRUCTIONS (continued)
Examples of enclosures
For portable enclosures
Vents x 2
Glass surround
Drainage hose
to garden
Power Isolation
Switch on nearby wall
If the finished burner
height is lower than
750mm from ground
level, an optional
glass surround must
be ordered and fixed
with the fixing
brackets supplied.
Available glass
heights are 200mm
and 400mm
Access panel
300x400
Isolation valve
750mm
400mm
See notes on next page regarding gas cylinder.
12

INSTALLATION INSTRUCTIONS (continued)
13
Lateral movement shall not exceed 25mm at the retention means. Any movement shall not
transmit strain to rigid tubing or pipe connections.
Cylinder retention
APPLIANCES INCORPORATING INTEGRAL LPG SUPPLY SYSTEMS
Ventilation openings shall:
(a) be provided at high and low levels; and
(b) have a total free area at high level of not less than 10,000mm2; and
(c) have a total free area at low level of not less than 6,000mm2; or
(d) consist of perforations with a total free area of not less than 25% of the sidewall area.
The bottom of the low level (set of) opening(s) shall be at the enclosure base with the upper edge
no more than 125mm above the base.
Ventilation of cylinder enclosure
The cylinder valve shall be readily accessible for manual operation. A door in the enclosure to
gain access to the cylinder valve is acceptable provided it is non-locking and can be opened
without the use of tools. An easily removable cover is also acceptable.
Accessibility of cylinder valve
(a) Cylinders should be installed on a firm, level, non-combustible base, and not resting on soil.
The floor or base should be constructed so that water cannot accumulate within any
enclosure or recess.
(b) Cylinders should not be stacked on top of each other.
(c) Any cylinder that is liable to accidental dislodgment should be prevented from falling.
(d) Cylinders should not be installed below ground level unless there is sufficient ventilation to
prevent the accumulation of any leaking gas.
(e) A cylinder should be installed so that the pressure-relief valve is in contact with the vapour
space and, where practicable, any discharge from this valve is directed away from any
adjacent cylinders or combustible structures.
Installing cylinders
ENCLOSURES FOR INTEGRAL LPG SUPPLY SYSTEMS
500mm*
* This distance is
measured from the top
of any cylinder valve.
Ignition source not to be
within the encompassed
area. Exchange cylinder 1500mm
In-situ fill cylinder 3500mm
Clearances around cylinders

INSTALLATION INSTRUCTIONS (continued)
Construction of Enclosure (continued)
150mm
Enclosure constructed
from non-combustible
materials
Access door 300 x 400mm min
Access door 300 x 400mm min
750mm min
enclosure
height
750mm min
height
Ventilation
Ventilation
TYPICAL MASONRY / BRICKWORK SURROUND
TYPICAL FIXED TABLE / FABRICATED ENCLOSURE
Glass or similar fixed barrier
20mm air gap under glass or similar
fixed barrier
Table or similar enclosure
constructed from non-combustible
materials
Ventilation
Ventilation
Enclosure
height
NOTE - The enclosure must have 2 vents of at least 11000mm2 per vent. (EG 73mm x 150mm) or
larger.
Warranty requirement – The enclosure must be constructed on a stable surface.
The weight of the appliance must be supported by the pan, not by the control box.
The appliance must be installed level.
The interior of the enclosure must not be filled with any media. Keep all area around tray and
valve enclosure free and well ventilated.
LPG gas cylinders must not be stored in the enclosure.
LPG storage enclosures must meet the requirements of AS/NZS5601.1-2013.
It is recommended that reconstituted stone be kept away from the heat and flame, due to the risk
of cracking. The manufacturer is not responsible for damage.
Note – Radiant heat from the appliance may effect certain materials or items stored near or
under the appliance and may be seriously damaged.
14

INSTALLATION INSTRUCTIONS (continued)
• Note appliance gas type – Natural gas or ULPG. Should the appliance be the incorrect gas
type please contact the supplier.
• Gas isolation valve is to be accessible and located outside the enclosure.
• Ensure wiring to the appliance is protected and not creating a hazard.
• Installers – Please ensure the installation and instruction manuals supplied with this
appliance are supplied to the customer and the customer is trained on how to operate the
appliance correctly.
• Do not modify the appliance.
• Do not exceed maximum rated pressures.
• Appliance must be installed with gas installation code (AS/NZS5601.1-2013) and applicable
electrical installation code (AS3000).
• Test for gas leaks prior to operating appliance.
• Check gas pressures and adjust if incorrect.
• Auxiliary switch locations. – Auxiliary on/off switches must located to enable viewing of the
fireplace operation.
• Appliance must be supervised at all times during operation.
15

WIRING DIAGRAMS
Brown
Spark
Spark
Flame sensing
S GND V 24V F FL LED
24V
GND
Gas
Valve
Blue
Orange
TH
PSW
MV
PV
Green/
Yellow
Green/Yellow
Green/Yellow
Red
Black
Black
Black
Black
Black
Green/Yellow
Brown
Blue
240V
wiring by
installer
Isolation switch On/Off switch Transformer
240/24V
Orange Orange
On/Off Switch 24V
CNE DIRECT SPARK
IGNITION MODULE
CCA-0835 3333L1012
Optional 240v Directly wired
Brown
Spark
Spark
Flame sensing
S GND V 24V F FL LED
24V
GND
Gas
Valve
Blue
Orange
TH
PSW
MV
PV
Green/
Yellow
Green/Yellow
Wiring Connection
24V wiring by installer
WALL
MOUNTED
TRANSFORMER
PACK 240/24V
Orange Orange
On/Off Switch
CNE DIRECT SPARK
IGNITION MODULE
CCA-0835 3333L1012
Optional 24v Wall mounted transformer kit
Warning – Improper installation, adjustment, alteration or lack of maintenance and servicing
can result in personal injury and or property damage. Read all installation, operating and
maintenance instructions thoroughly before installing, servicing or operating the appliance.
16

COMMISSIONING PROCEDURE (prior to installing media)
Once the outdoor fire is installed.
• Check for gas leaks.
• Carry out the lighting procedure.
• Check burner pressures and adjust as per Dataplate.
• Turn appliance off.
• Install media as per media installation instructions.
• Turn on appliance.
• Allow appliance to run for 45 minutes to dry out and burn off the media. - A safe distance of
5 metres should be observed during this period. The media may emit steam, crack and spit
during this time.
• Once the media has been burnt off, turn off the appliance.
MEDIA INSTALLATION
Fill tray with media or until all burners tubes are covered by one layer of media. Spread evenly
around tray.
Do not cover pilot area.
Do not overfill with media above the pilot cover level.
Warning – new or wet media may cause spitting of hot material from the fire and may
present a burns risk.
Warning - New rock media or wet media should be fired for approx 45 minutes prior to
normal use to prevent unwanted spitting. A safe distance of 5 metres should be observed
during this period.
Do not overload with media and smother flame.
Do not use any other media than as supplied and recommended by the manufacturer. Use of
other media may result in explosive media which may cause injury or damage.
IMPORTANT - Do not cover or
block pilot area
Volcanic Rock
17

MEDIA INSTALLATION (continued)
Fill tray with glazed pebbles until all burners tubes are covered by one layer of media. Spread
evenly around tray.
Do not cover pilot area.
Do not overfill with media above the pilot cover level.
Warning – new or wet media may cause spitting of hot material from the fire and may
present a burns risk.
Warning - New media or wet media should be fired for approx 45 minutes prior to normal
use to prevent unwanted spitting. A safe distance of 5 metres should be observed during
this period.
Do not overload with media and smother flame.
Do not use any other media than as supplied and recommended by the manufacturer. Use of
other media may result in explosive media which may cause injury or damage.
Do not cover or block pilot cap ventilation holes.
Glazed pebbles
Fill tray with volcanic rock the rock level reaches the bottom of the burner tubes.
Lay glass media on top of volcanic rock until burner tubes are covered by one layer of glass
media. Spread evenly around tray.
Do not cover pilot area.
Do not overfill with media above the pilot cover level.
Do not overload with media and smother flame.
Do not use any other media than as supplied and recommended by the manufacturer. Use of
other media may result in explosive media which may cause injury or damage.
Glass media
18

Appliance must be fitted with Ceramic log kit.
Fill tray with volcanic rock as per above instructions.
Do not cover pilot area.
Do not overfill with rock above the pilot cover level.
Place logs on top of volcanic rock in a random stacking arrangement.
Warning – new or wet media may cause spitting of hot material from the fire and may
present a burns risk.
Warning - New rock media or wet media should be fired for approx 45 minutes prior to
normal use to prevent unwanted spitting. A safe distance of 5 metres should be observed
during this period.
Do not overload with media and smother flame.
Do not use any other media than as supplied and recommended by the manufacturer. Use of
other media may result in explosive media which may cause injury or damage.
NOTE – Appliance incorporates a live fuel effect, and is designed to operate with luminous flames,
slight carbon deposits may be exhibited.
The use of ceramic logs may require regular cleaning to remove carbon buildup.
Volcanic Rock with ceramic logs
MEDIA INSTALLATION (continued)
19

OPERATION – USER INSTRUCTIONS
TROUBLESHOOTING
Do not operate if you smell gas. Turn appliance off, extinguish any open flame. Contact your
installer or a licensed gasfitter.
When fire is not in use turn off gas and power to appliance.
Fire must be covered when not in use.
Do not use if any part of this appliance has been submerged in water. Contact your installer or a
qualified service technician.
Solid fuels must not be burnt in the fire. Leaves, sticks, wood, paper food or material must be kept
away from the fire.
Do not use as a starter for solid fuels.
Before lighting check for gas leaks.
1. Ensure gas supply is turned on.
2. Ensure electrical supply is turned on. If 240v or 24v option fitted.
3. Switch appliance on at on/off isolation switch. If 240v or 24v option fitted.
4. Wait for pilot to ignite. (Upto 45 seconds)
5. Main burner will ignite automatically.
Should burner fail to ignite. Wait 5 minutes and reattempt.
Should reattempts fail to ignite burner please contact your installer or licensed gasfitter for service.
Warning – New or wet rock media may cause spitting of hot material and steam from the fire
and may present a burns risk or personal injury risk. Maintain a safe distance of 5metres
minimum until media is adequately dried or burnt off. This may take up to 45 minutes of
operation.
Note – Both children and adults should be alerted to the hazards of high temperature surfaces
and open flames. A safe distance should be maintained to prevent burns and ignition of clothing.
It is recommended that a secondary guard complying with AS/NZS 2286 be installed.
The appliance should be inspected and serviced every 24 months by an authorised technician.
Appliance operates with luminous flames, carbon deposits may need to be cleaned regularly.
Symptom
Pilot won’t light
Possible Cause
Check gas is turned on.
Check electrical is turned on.
Check for spark at electrode, check lead connection.
Pilot lights but main
burner does not ignite
Check rocks not blocking pilot flame.
Faulty thermogenerater. – contact service.
Main flame is very little or
very large
Check gas pressure – contact installer or licensed gas fitter.
Blocked or dirty injector – contact service technician.
Incorrect or low gas supply.
Main flame is very yellow
and tall
Aeration blocked – Clean appliance, contact service technician.
20