RealFlame Austin 350 User manual

READ ENTIRE MANUAL BEFORE USE
LOT:___________
PO:____________
! !
f ireplaces
350 Austin
Wood Burning Fire Pit
Assembly Instructions
NOTICE
Always check local fire
regulations and municipal
bylaws to ensure your fire
pit meets local standards.
The use of wood burning
fire pits may be strictly
regulated in some urban or
dry environments.
!Carbon
Monoxide
Hazard
Burning wood produces carbon
monoxide, which has no odor.
Using this fire pit in an enclosed
space can kill you.
Never use this appliance in an
enclosed space such as a camper,
tent, car, or home.

2
TABLE OF CONTENTS
Important Safety Information
Parts List
Assembly Instructions
Tips for Starting a Fire
Care and Storage
Warranty
3
4
5
7
7
8

When using this outdoor fire pit, use the same care as you
would with any open fire
3
IMPORTANT SAFETY INFORMATION
WARNING Fire pit is for outdoor use only.
!
NOTICE
If you are installing this fire pit for
someone else, leave these
instructions with the owner.
Owners, keep this manual for
future reference.
!
CAUTION
This fire pit is not to be used
for cooking.
!
WARNINGS
•
•
•
•
•
•
•
This fire pit is intended for outdoor use only. Do not use on
wooden decks, lawns or asphalt. High temperatures produced by
the fire could damage such surfaces.
Keep the fire pit a minimum of 15 feet away from buildings,
structures, vehicles, and any flammable items.
•Never use under low hanging tree branches, trellises, or overhangs
of any kind including covered porches. Smoke and embers could
damage or ignite overhead objects and vegetation.
•This fire pit is intended to burn wood logs only. Do not burn coal,
leaves, or other combustible materials in the unit.
This fire pit is not to be operated by anyone below age 18. Keep
children and pets away from the unit.
All parts of the fire pit will be hot during and after burning. Use with
caution. Do not touch the hot fire pit with bare hands. Allow the unit
to cool completely before touching.
Never leave the burning fire pit unattended, and always extinguish the
fire completely before leaving the unit.
Do not use near flammable or combustible objects or materials.
•Never use gasoline, alcohol, or volatile fluids to start or restart fires.
•Before each use, inspect the fire pit for signs of wear or damage. Do
not use the unit if any parts are damaged. Call technical support at
1-800-654-1704 for assistance.
When the fire pit is in use, the handle on the mesh screen can reach
extremely high temperatures that can cause serious injury to an
unprotected hand. Use a poker or an appropriate heat-resistant
glove when handling the screen.
!!

350 AUSTIN PARTS LIST
4
Screw x 24
Hardware Kit (I)
No. PARTS Qty
1
Log Grate
03500102
1
Burn Pan
03500103
1
Table Top
03500804
B
C
D
4
Legs
03500805
E
ASpark Screen
03500101
1
H
G
A
B
C
D
E
E
E
EF
F
FF
No. PARTS Qty
1
Cover
03500007
1
Poker
100330000
1
Hardware Kit
03500008
G
H
I
FSide Panel
03500806
4
Nut x 16
Allen Wrench x 1
Cresent Wrench x 1

ASSEMBLY STEPS
5
D
E
E
E
E
STEP 1: Attach 4 Legs (E) to the Top (D) using 8 Screws. Do not tighten all the way.
STEP 2: Attach 4 Side Panels (F) to the Legs (E) using 16 Screws and 16 Nuts.
Tighten all hardware.
F

6
For technical assistance please call customer
service at 1-800-654-1704
ASSEMBLY STEPS
A
B
C
STEP 3: Place the Fire Bowl (C), the Grille (B) and the Screen (A) in the base assembly.

WARNING
Fire pit and embers must be completely cool before cleaning or
storing the unit. Never cover the fire pit before it has cooled.
•
•
Dispose of embers only after they have been completely
extinguished. Clean out embers after each use.
•A soft cloth may be used to wipe o the fire pit and poker.
A mild dish washing detergent and water may be used to clean
surfaces of the fire pit.
•Do not use oven cleaners or other abrasive cleaners as these will
damage the finish of the fire pit.
•Store the unit in a cool and dry location when not in use.
•Always use the vinyl cover when not using the fire pit.
•To prolong the life of the fire pit, keep fires to a respectable size. If
a fire is too large it could damage the unit.
•Use small pieces of dry kindling or natural fire starter to get the fire
going. Then slowly add larger pieces to the fire.
•Do not use logs longer than 12” in length.
•When you are finished using the fire pit, allow the fire to burn itself out.
Do not pour water on the fire as this could damage the fit pit. If the fire
cannot be allowed to go out on its own, use sand to extinguish the
flames. Clean out any sand before using the fire pit again.
•Use only seasoned firewood for fires.
!
CARE AND STORAGE
TIPS FOR STARTING A FIRE
WARNING
Never use gasoline, alcohol, or volatile fluids to start or restart fires.
!
7

8
Customer Service: 1-800-654-1704 in USA
Service à la clientèle: 1-800-363-6443 in Canada
custserv@realflame.com
Warranty & Return Policies
Real Flame®
7800 Northwestern Ave.
Racine, WI 53406
Warranty
Real Flame® Company warrants Real Flame ventless fireplaces and accessories to be free from
defects in parts and workmanship under normal use and service for a period of 90 days from the
date of purchase. In the event of such defects Real Flame will, at its option, replace the defective
product or refund the purchase price. The foregoing is the exclusive remedy and Real Flame
disclaims all other warranties, including any implied warranty of merchantability or fitness for a
particular purpose. In addition, Real Flame will not be responsible for consequential damages in
excess of the purchase price of the product on which such liability is based. Electric fireplaces carry
a one-year warranty on the electric firebox only.
Return Policy
You may return your purchase within 90 days of receipt. No refunds will be issued for incomplete
or unauthorized returns. All returned products must be 100% complete, adequately packaged in
original packaging and in resalable condition. Products that have been assembled or modified will
not be eligible for return. All items must be returned in their entirety, meaning all items included
must be returned together. No returns or exchanges on discontinued items. Please begin the return
process by contacting the store or company where you bought your Real Flame item.
Replacement Parts
In the event that an item has been lost or damaged, either by the manufacturer or in shipping, you
may request a replacement. Replacement parts are not available for all units and only given at Real
Flame’s discretion. We will assess any damage and find a solution, which could include shipping
you a replacement. No replacements are available for discontinued items or repackaged (open
box) products. Please call Real Flame Customer Service at 800-654-1704 for replacement parts
before returning the damaged item. Please have the following information
(which can be found in your instruction manual) ready before you call Customer Service.
• Model Number of Item
• 4-8 digit Part Number
• Lot Code Number
• Shipping Address
• A picture of the damaged item may be requested. Pictures should be
sent to custserv@realflame.com
Incorrect Order Received
If you received something other than what you ordered, please contact Real Flame Customer
Service at 800-654-1704 within 48 hours of receiving the item.
Please refer to www.Realflame.com for our complete return guidelines and policies.
RF General Warranty_061913

Lisez Tout Le Manuel Avant Utilisation
NOTICE
Toujours bien vérifier les
règlements municipaux relatifs
aux incendies afin de vous
assurer que votre foyer est en
règle.
L’utilisation d’un foyer au bois
peut être l’objet de règlements
sévères dans certaines
municipalités ou dans les
environnements susceptibles
à des sécheresses.
LOT:___________
PO:____________
!
!
!
DANGER DE
MONOXYDE
DE CARBONE
Cet appareil peut produire du
monoxyde de carbone, lequel est
toujours inodore.
Utiliser cet appareil dans un
endroit fermé peut causer la mort.
Ne jamais utiliser cet appareil
dans un espace fermé comme une
fourgonnette de camping, une
tente, une voiture ou à l’intérieur
de la maison.
f ireplaces
350 Austin
Instructions d’assemblage
du foyer au bois

TABLE DES MATIÈRES
Instruction de sécurité importante
Liste des pièces
Instructions pour l’assemblage
Conseils pratiques pour le démarrage du foyer
Entretien et rangement
Garantie
3
4
5
7
7
8
2