RED CONNECT MODULE User manual

RED CONNECT MODULE |V1.0, REV. A
RED.COM
RED CONNECT MODULE
OPERATION GUIDE

DISCLAIMER III
SAFETY INSTRUCTIONS IV
1. INTRODUCTION
RED CONNECT MODULE 1
2. INSTALLING RED CONNECT MODULE 2
3. TROUBLESHOOTING
GENERAL TROUBLESHOOTING TIPS 10
CONTACT SUPPORT 10
A. MECHANICAL DRAWINGS
FRONT VIEW 11
BACK VIEW 11
RIGHT SIDE VIEW 12
LEFT SIDE VIEW 12
TOP VIEW 13
BOTTOM VIEW 14
6-PIN DC-IN 15
FIBER OPTIC PORT 16
B. TECHNICAL SPECIFICATIONS 17
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TABLE OF CONTENTS
RED CONNECT MODULE OPERATION GUIDE

RED®has made every effort to provide clear and accurate information in
this document, which is provided solely for the user’s information. While
thought to be accurate, the information in this document is provided
strictly “as is” and RED will not be held responsible for issues arising
from typographical errors or user’s interpretation of the language used
herein that is different from that intended by RED. All information is
subject to change as a result of changes in local, federal or other
applicable laws.
RED reserves the right to revise this document and make changes from
time to time in the content hereof without obligation to notify any person
of such revisions or changes. In no event shall RED, its employees or
authorized agents be liable to you for any damages or losses, direct or
indirect, arising from the use of any technical or operational information
contained in this document.
This document was generated on 4/4/2023. To see earlier versions of
this document, submit a Support ticket at https://support.red.com.
For comments or questions about content in this document, send a
detailed email to [email protected].
COPYRIGHT NOTICE
COPYRIGHT© 2023 RED.COM, LLC
All trademarks, trade names, logos, icons, images, written material,
code, and product names used in association with the accompanying
products are the copyrights, trademarks, or other intellectual property
owned and controlled exclusively by RED.COM, LLC. For a
comprehensive list, see www.red.com/trademarks.
TRADEMARK DISCLAIMER
All other company, brand, and product names are trademarks or
registered trademarks of their respective holders. RED has no affiliation
to, is not associated with or sponsored by, and has no express rights in
third-party trademarks. Adobe and Adobe Premiere Pro are registered
trademarks of Adobe Systems Incorporated. DaVinci and DaVinci
Resolve are registered trademarks of Blackmagic Design in the U.S. and
other countries. Leica is a registered trademark of Leica Microsystems.
Canon is a registered trademark of Canon, U.S.A. Apple, iOS,
Macintosh, Final Cut Pro, and QuickTime are registered trademarks of
Apple Inc. in the U.S. and other countries. Windex is a registered
trademark of S. C. Johnson & Son, Inc. Windows is a registered
trademark of Microsoft Corporation. Avid is a registered trademark of
Avid Technology, Inc. FileZilla is a registered trademark of its respective
owners. Nuke™ is a trademark of The Foundry Visionmongers Ltd.
SCRATCH is a registered trademark ® of ASSIMILATE, 2006. SCRATCH
SCAFFOLDS, SCRATCH EXTENSIONS, and SCRATCH Digital
Intermediate Process Solution are all trademarks and registered
trademarks of ASSIMILATE, 2006, All rights reserved. Autodesk, the
Autodesk logo, Flame are registered trademarks or trademarks of
Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or
other countries.
COMPLIANCE STATEMENTS
INDUSTRIAL CANADA EMISSION COMPLIANCE STATEMENTS
This device complies with Industry Canada license-exempt RSS
standards RSS 139 and RSS 210. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may
cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
To comply with FCC and Industry Canada RF exposure limits for general
population/ uncontrolled exposure, the antenna(s) used for this
transmitter must be installed to provide a separation distance of 70 mm
from all persons and operating in conjunction with any other antenna or
COPYRIGHT © 2023 RED.COM, LLC 955-0216, V1.0, REV. A | iii
DISCLAIMER
transmitter, except in accordance with FCC multi-transmitter product
procedures.
Other user manual statements may apply.
Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas
produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout
brouillage radioélectrique subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement.
Cet appareil numérique de la classe B est conforme à la norme NMB-
003 du Canada.
Pour se conformer aux limites d’exposition aux RF de la FCC et
d’industries Canda pour la population générale/ exposition non
controlee, l’antenne(s) utilisée pour ce transmetteur doit être installé
pour fournir une distance de separation d’au moins 70 mm de toutes les
personnes et fonctionnant conjointement avec une autre antenne ou
émetteur, saufen conformité avec les proceédures de produits multi-
émetteur FCC.
Autres d’eclarations manuel de l’utilisateur peuvent s’appliquer.
FEDERAL COMMUNICATIONS COMMISSION (FCC) STATEMENTS
This equipment has been tested and found to
comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a commercial
environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference
to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
To maintain compliance with FCC regulations, shielded cables must be
used with this equipment. Operation with non-approved equipment or
unshielded cables is likely to result in interference to radio and TV
reception. The user is cautioned that changes and modifications made
to the equipment without the approval of manufacturer could void the
user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions (1) this device may
not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
CAUTION: Exposure to Radio Frequency Radiation.
The device shall be used in such a manner that the potential for human
contact is minimized.
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 cm between the radiator and
your body.
CAUTION: Regulations of the FCC and FAA prohibit airborne
operation of radio-frequency wireless devices because their
signals could interfere with critical aircraft instruments.
CAUTION: If the device is changed or modified without
permission from RED, the user may void his or her authority
to operate the equipment.
RED CONNECT MODULE OPERATION GUIDE

AUSTRALIA AND NEW ZEALAND STATEMENTS
RED declares that the radio equipment described in this document
complies with the following international standards:
IEC 62368-1 – Product Safety
ETSI EN 300 328 – Technical requirement for radio equipment
RED declares digital devices described in this document comply with
the following Australian and New Zealand standards:
AS/NZS CISPR 32 – Electromagnetic Interference
AS/NZS 61000.3.2 – Power Line Harmonics
AS/NZS 61000.3.3 – Power Line Flicker
EUROPEAN UNION COMPLIANCE STATEMENTS
RED declares that the radio equipment
described in this document complies with the
EMC Directive (2014/30/EU) and the Low
Voltage Directive (2014/35/EU) issued by the
Commission of the European Community.
Compliance with this directive implies
conformity to the following European Norms (in brackets are the
equivalent international standards).
EN 62368-1 (IEC 62368-1) – Product Safety
ETSI EN 300 328 Technical requirement for radio equipment
ETSI EN 301 489 General EMC requirements for radio equipment
EN 55032 (CISPR 32) Electromagnetic Compatibility
EN 55035 (CISPR 35) Immunity Requirements
EN 61000-3-2 (IEC 61000-3-2) Harmonic Current Emissions
EN 61000-3-3 (IEC 61000-3-3) Voltage changes, voltage fluctuations
and flicker
EU 2015/863 RoHS Directive
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)
The Waste Electrical and Electronic Equipment
(WEEE) mark applies only to countries within
the European Union (EU) and Norway. This
symbol, on the product and accompanying
documents, means that used electrical and
electronic products should not be mixed with
general household waste. For proper treatment,
recovery and recycling, take this product to
designated collection points where it will be
accepted free of charge. Alternatively, in some
countries you may be able to return your
products to your local retailer upon purchase of an equivalent new
product.
Disposing of this product correctly will help save valuable resources and
prevent any potential negative effects on human health and the
environment, which could otherwise arise from inappropriate waste
handling. Contact your local authority for further details of your nearest
designated collection point. Penalties may be applicable for incorrect
disposal of this waste, in accordance with your national legislation.
For business users in the European Union, if you wish to discard
electrical and electronic equipment, contact your dealer or supplier for
further information.
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RESPONSIBLE PARTY
RED Digital Cinema
94 Icon
Foothill Ranch, CA 92610
USA
SAFETY
INSTRUCTIONS
WARNING: Class 1 Laser product
Use other than the one described in the user guide may result
in hazardous exposure to infrared laser emissions that are not
visible to the naked eye. Equipment is to be serviced only by
authorized service personnel.
LASER WARNING : Do not look directly into a fiber- optic
transceiver or into the ends of fiber-optic cables. Fiber-optic
transceivers and fiber-optic cables connected to transceivers
emit laser light that can damage your eyes.
LASER WARNING : Do not leave a fiber- optic transceiver
uncovered except when inserting or removing a cable. The
rubber safety cap keeps the port clean and prevents
accidental exposure to laser light.
CAUTION: Do not bend fiber- optic cables beyond their
minimum bend radius. An arc smaller than a few inches in
diameter can damage the cables and cause problems that
are difficult to diagnose.
This equipment is intended to be used by instructed personnel and
is not intended to be used by children.
DO NOT use the camera or accessories near water. Avoid exposing
your camera to moisture. The unit is not waterproof, so contact with
water could cause permanent damage to the unit as well as electric
shock and serious injury to the user. DO NOT use the camera in the
rain or under other conditions with high moisture without appropriate
protection, and immediately remove power source if camera or
accessories are exposed to moisture.
WARNING: To reduce the risk of fire or electric shock, do not
expose the camera to rain or moisture.
DO NOT point the camera directly into extreme light sources such
as the sun or lasers. Permanent damage to optical path or sensor
may occur, which is not covered by manufacturer’s warranty.
DO NOT expose your camera to excessive vibration or impact
(shock). Be careful not to drop your camera. Internal mechanisms
may be damaged by severe shock. Mechanical alignment of optical
elements may be affected by excessive vibration.
ELECTROMAGNETIC INTERFERENCE: The use of devices using
radio or other communication waves may result in the malfunction or
interference with the unit and/or with audio and video signals.
Clean only using a dry cloth. When cleaning your camera, remember
that it is not waterproof and moisture can damage electronic
circuitry. DO NOT rinse or immerse any element of the camera, lens
or other accessory, keep them dry at all times. DO NOT use soaps,
detergents, ammonia, alkaline cleaners, and abrasive cleaning
compounds or solvents. These substances may damage lens
coatings and electronic circuitry.
RED CONNECT MODULE OPERATION GUIDE

Maintain sufficient ventilation—DO NOT block any ventilation
openings or obstruct cooling fan airflow.
CAUTION: Proper camera ventilation requires a minimum
0.5" (1.25 cm) clearance between the camera ventilation
openings and external surfaces. Verify that objects that can
block the fan intake and exhaust ports do not impede airflow.
Failure to permit adequate airflow may result in overheating of
the camera, degraded operation, and in extreme situations,
damage to the camera.
WARNING: Media cards can become very hot during
prolonged recording sessions. When ejecting the media card,
let it cool before touching it with bare fingers.
DO NOT operate or store near any heat sources such as radiators,
heat registers, stoves, or any other apparatuses that produce heat.
Store in a protected, level and ventilated place. Avoid exposure to
temperature extremes, damp, severe vibration, strong magnetic
fields, direct sunlight or local heat sources during storage. Remove
any batteries from the camera before storage. Recommended
storage and usage temperatures for your camera, lenses and other
accessories are:
Operating range: 32° F to 104° F (0° C to 40° C)
Storage range: –4° F to 122° F (–20° C to 50° C)
If there are any performance issues with your camera or accessories
when operating within this temperature range, submit a support
ticket to https://support.red.com.
DO NOT bypass the third prong of the grounding-type plug on the
power cord of the included power adaptor. A grounding-type plug
has two blades and a third “grounding” prong. The third prong is
provided for your safety. You must connect the plug to an outlet
with a protective earth connection. If the grounding-type plug does
not fit into your outlet, do not attempt to modify the plug or outlet,
consult a qualified electrician.
Protect all power cords from being pinched, walked on, or driven
over by a vehicle. Replace any power cords suspected of sustaining
damage due to crushing or other forms physical damage.
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CAUTION: Install this camera in a proper support system that
can handle the entire weight of the camera and the
accessories. Secure the camera by using the ¼-20 and/or the
3/8-16 mounting points located on the bottom of the camera.
Always verify that the screws are tightened properly. When
the camera is not properly attached, or is placed on an
unstable surface, the camera can fall and cause injury or be
damaged.
CAUTION: Products marked with this symbol are Class 2
devices. These double insulated devices are not provided
with a grounding type plug.
CAUTION: The power cord plug for the included power
adaptor is used as the power disconnect. To disconnect all
power from the power adaptor, unplug the power cord plug
from the wall outlet. During use, the power cord plug should
remain easily accessible at all times.
CAUTION: Refer all service and repair to qualified RED
service personnel. To reduce the risk of electric shock, and
damage to the camera or accessories, DO NOT attempt to
perform any servicing other than any procedures that are
recommended in the operating instructions.
INDOOR USE ONLY: This device is designed primarily for
indoor use.
RED CONNECT MODULE OPERATION GUIDE

COPYRIGHT © 2023 RED.COM, LLC 955-0216, V1.0, REV. A | 1
1. INTRODUCTION
Figure: V-RAPTOR and V-RAPTOR XL with RED Connect Module
RED CONNECT MODULE
The RED Connect Module connects to your V-RAPTOR or V-RAPTOR XL camera to unlock 8K live cinematic streaming
using the groundbreaking RED Connect solution. RED Connect enables you to stream RAW R3D files directly from the
V-RAPTOR and V-RAPTOR XL camera systems over IP to a camera control unit (CCU) in real-time. RED Connect opens
you up to an extraordinary range of creative applications, from live broadcast, to virtual production, and to true 8K VR.
ADDITIONAL RESOURCES
RED.com: Visit the official RED website for the latest information about RED products.
RED Downloads: Go to RED Downloads to download the latest firmware, operation guides, and post-production
software.
RED 101 Articles: RED offers in-depth technical articles about RED cameras, post-production, and digital
cinematography.
RED TECH Videos: RED offers videos about understanding and using RED cameras.
RED Support: Visit the RED SUPPORT site for support articles or to file a support ticket.
RED CONNECT MODULEOPERATION GUIDE

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2. INSTALLING RED CONNECT MODULE
The RED Connect Module is available for V-RAPTOR and V-RAPTOR XL V-Lock models.
RED CONNECT MODULEOPERATION GUIDE

Perform the following to install the RED Connect Module:
1. Open the CFexpress media door.
2. Remove the three screws (T8 and T10 ) from the CFexpress door frame and remove the frame.
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RED CONNECT MODULEOPERATION GUIDE

3. Remove four screws (T10 ) from the left side of the camera to mount the RED Connect Module cable cover.
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RED CONNECT MODULEOPERATION GUIDE

4. Attach the RED Connect Module to the V-Lock mount on the back of the camera.
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RED CONNECT MODULEOPERATION GUIDE

5. Attach the CFexpress adapter to the module cable.
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RED CONNECT MODULEOPERATION GUIDE

6. Insert the CFexpress adapter in the CFexpress port of the camera.
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RED CONNECT MODULEOPERATION GUIDE

7. Attach the CFexpress retention bracket with three screws (T6).
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RED CONNECT MODULEOPERATION GUIDE

8. Attch the RED Connect Module side CFexpress cable cover using four screws (T10).
The RED Connect Module is ready for you to use.
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RED CONNECT MODULEOPERATION GUIDE

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3. TROUBLESHOOTING
GENERAL TROUBLESHOOTING TIPS
This section describes general troubleshooting tips:
1. Confirm the Firmware version currently installed on your camera. Each firmware release contains bug fixes and other
improvements. You may be experiencing a bug resolved in a later release.
You can find this under Menu>System Settings>System Status>Camera Info.
To confirm and download the latest firmware version, visit red.com/downloads.
If your current firmware is out-of-date, please upgrade to the latest release build found on red.com/downloads.
2. Reboot the camera by powering it off and back on.
3. Test the camera by installing an alternate or recently formatted CFexpress card.
4. Ensure that all of the cables and connections are fully seated and locked in place (if applicable).
5. Remove all attached accessories, RED and third-party. Ensure all contacts are clean, undamaged, and free of debris
before remounting. Try booting the camera using the AC power adaptor without any accessories attached to
determine whether the issue persists before reattaching any accessories.
6. Try rebooting the camera again after reattaching the accessories. If the camera boots without accessories and the
symptom reoccurs after reattaching, try adding the accessories one at a time to isolate the root cause. This helps
narrow down root causes to specific accessories and helps to ensure that a bad connection is not the source of the
issues.
7. Perform a Reset Defaults. This will restore all camera settings back to factory default settings and reduce the
possibility that applied settings caused the issue.
You can find this under Menu>Maintenance>Reset Defaults.
8. As a last resort, perform a Hard Restore. This will restore all camera settings back to factory default settings but
goes a step further to clear camera internal memory.
a. Remove all attached accessories, RED and third-party, leaving only an AC power adaptor attached.
b. Turn the camera off.
c. Press and hold the REC button and at the same time switch the power ON.
d. Continue to hold the REC button until the camera finishes booting and the license agreement displays.
This completes the hard restore.
CONTACT SUPPORT
If your camera continues to misbehave after you have performed these troubleshooting steps, submit a request for
Technical Support. Include the following with the request:
A detailed description of the issue and events that led up to its occurrence, including steps to replicate.
A description of the rate of occurrence confirming whether the symptom is rare, intermittent, or continuous.
A freshly saved camera Log File. The Log File can be saved through Menu>Maintenance>Save Log. Refer to for
more information.
Please confirm the firmware version currently installed. The firmware version number can be found under
Menu>System Settings>System Status>Camera Info.
A short video detailing the issue that is occurring, showing your camera setup and all attached accessories.
Detailed list of accessories (RED and third-party), lens, and modules attached at the time the issue occurred.
How were the camera and attached accessories powered when the issue first occurred?
RED CONNECT MODULEOPERATION GUIDE

COPYRIGHT © 2023 RED.COM, LLC 955-0216, V1.0, REV. A | 11
A. MECHANICAL DRAWINGS
NOTE: Dimensions are shown in mm.
FRONT VIEW
Figure: Module Front View
BACK VIEW
Figure: Module Back View
RED CONNECT MODULEOPERATION GUIDE

RIGHT SIDE VIEW
Figure: Module Side View (Right)
LEFT SIDE VIEW
Figure: Module Side View (Left)
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RED CONNECT MODULEOPERATION GUIDE

TOP VIEW
Figure: Module Top View
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RED CONNECT MODULEOPERATION GUIDE

BOTTOM VIEW
Figure: Module Bottom View
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RED CONNECT MODULEOPERATION GUIDE

6-PIN DC-IN
The male 6-Pin 1B DC-IN connector accepts DC input power
from 11 V DC to 17 V DC for the V-RAPTOR and 19.5 V DC to
34 V DC for the V-RAPTOR XL. A built-in power conditioner
protects against reverse-polarity connections, electrostatic
discharge (ESD), undervoltage, overvoltage, and overcurrent.
WARNING: Both pairs of +VBATT and GROUND pins must be
wired. Using a third-party power cable that wires only one (1)
pair of +VBATT and GROUND pins may damage the power
supply or the camera. Damage to the power supply or other
components of the camera system caused by using an
inappropriate power cable is not covered under warranty.
Figure: Front face of the male 6-Pin 1B DC power input connector (looking at the bottom of the module).
6-PIN 1B DC INPUT CONNECTOR
PIN SIGNAL DESCRIPTION
1+VBATT Power input, +11.5 to +34 V DC
2+VBATT Power input, +11.5 to +34 V DC
3SCL-BATT Battery SMBus SCL signal (3.3 V)
4GROUND Power return (camera ground)
5GROUND Power return (camera ground)
6SDA-BATT Battery SMBus SDA signal (3.3 V)
NOTE: Mating connector is FGJ.1B.306.CWLD72Z.
COMPATIBLE CABLES
790-0638: DSMC AC Power Adaptor Pack
790-0164: XLR Power Cable (10')
790-0291: DSMC Battery Belt Clip
XXX-XXXX: XL 4-Pin to 6-Pin RED Connect Module DC adapter
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RED CONNECT MODULEOPERATION GUIDE