RedPort Aurora Iridium Assembly instructions

Aurora Iridium
WiFi Terminal
Installation and Setup Guide
Table of Contents
1. Physical Setup . . . . . . . . . . . . . 3
2. Inserting SIM Card . . . . . . . . . . .5
3. Powering the Aurora. . . . . . . . . .7
4. Activating SIM Card . . . . . . . . . .9
5. Voice and PBX . . . . . . . . . . . . . .9
6. Voice with Analog Phone . . . . .11
7. GPS Tracking . . . . . . . . . . . . . .12
8. XGate Satellite Email Service . . .12
9. Configuring XGate to Work With
Aurora . . . . . . . . . . . . . . . . . . . .13
8. Troubleshooting . . . . . . . . . . . . 14
2

Aurora Iridium
WiFi Terminal
Installation and Setup Guide
Table of Contents
1. Physical Setup . . . . . . . . . . . . . 3
2. Inserting SIM Card . . . . . . . . . . .5
3. Powering the Aurora. . . . . . . . . .7
4. Activating SIM Card . . . . . . . . . .9
5. Voice and PBX . . . . . . . . . . . . . .9
6. Voice with Analog Phone . . . . .11
7. GPS Tracking . . . . . . . . . . . . . .12
8. XGate Satellite Email Service . . .12
9. Configuring XGate to Work With
Aurora . . . . . . . . . . . . . . . . . . . .13
8. Troubleshooting . . . . . . . . . . . . 14
2

3
4
Ship Mounting
Aurora can be installed in many
different locations on board. Make
sure that Aurora has a clear view of
the sky and there is no large
obstruction blocking its view of the
sky.
The dome must not be on the same
plane as the radar equipment. It is
best to keep it away from radar and
other RF interference for best
performance.
Physical Setup
1. Install Aurora with any standard 1” threaded antenna
mount. Aurora does not come with a standard antenna
mount due to the great variation in individual mounting
options. Standard antenna mounts can easily be found
at your local marine supply store.
2. Run Ethernet cable to your preferred power location.
Vehicle Mounting
When mounting Aurora on a vehicle,
make sure there is no large obstruction
blocking its view of the sky.
Run Ethernet into the cabin of the
vehicle and plug it into a power source.
Recommended Accessory: 12V
“cigarette plug” adapter (sold
separately).
Building Mounting
When mounting Aurora on a building,
make sure that there is no obstruction
blocking its view of the sky.
Run Ethernet cable from the dome to
your preferred powering location. Make
sure you order enough Ethernet cable to
reach. (Aurora comes with 40ft, but
additional lengths can be ordered).
Recommended Accessory: WiFi hotspot
for WiFi extension indoors (sold
separately).

3
4
Ship Mounting
Aurora can be installed in many
different locations on board. Make
sure that Aurora has a clear view of
the sky and there is no large
obstruction blocking its view of the
sky.
The dome must not be on the same
plane as the radar equipment. It is
best to keep it away from radar and
other RF interference for best
performance.
Physical Setup
1. Install Aurora with any standard 1” threaded antenna
mount. Aurora does not come with a standard antenna
mount due to the great variation in individual mounting
options. Standard antenna mounts can easily be found
at your local marine supply store.
2. Run Ethernet cable to your preferred power location.
Vehicle Mounting
When mounting Aurora on a vehicle,
make sure there is no large obstruction
blocking its view of the sky.
Run Ethernet into the cabin of the
vehicle and plug it into a power source.
Recommended Accessory: 12V
“cigarette plug” adapter (sold
separately).
Building Mounting
When mounting Aurora on a building,
make sure that there is no obstruction
blocking its view of the sky.
Run Ethernet cable from the dome to
your preferred powering location. Make
sure you order enough Ethernet cable to
reach. (Aurora comes with 40ft, but
additional lengths can be ordered).
Recommended Accessory: WiFi hotspot
for WiFi extension indoors (sold
separately).

5
6
Replacing the Dome
In order to maintain the watertight nature of the Aurora dome
and protect the electronics inside, do the following:
•
Replace dome over Aurora base and line up screwholes
•
Apply a dab of silicon sealant inside a screwhole.
•
Insert and tighten screw
•
Repeat for remaining screws
Failing to put silicon sealant inside the screwholes whenever
the Aurora dome is removed from the base unit can result in
moisture entering the electronics. This can cause functionality
issues or simply make the unit cease to function.
Inserting SIM Card into Aurora
Insert Or Switch Out SIM
Card in Aurora
The SIM card in the Aurora is protected against weather,
moisture and other severe conditions. For this reason care
needs to be taken when inserting or replacing a SIM card.
Note: Many Aurora units ship with the SIM card already
inserted. Please check with your satellite dealer before
proceeding to open the Aurora Dome unnecessarily.
The SIM card slot in the Aurora is located inside the
Aurora dome. In order to access the SIM slot unscrew the
6 screws located on the bottom of the Aurora’s dome.
Carefully remove the dome and insert the SIM into the slot
as shown on the following page.

5
6
Replacing the Dome
In order to maintain the watertight nature of the Aurora dome
and protect the electronics inside, do the following:
•Replace dome over Aurora base and line up screwholes
•Apply a dab of silicon sealant inside a screwhole.
•Insert and tighten screw
•Repeat for remaining screws
Failing to put silicon sealant inside the screwholes whenever
the Aurora dome is removed from the base unit can result in
moisture entering the electronics. This can cause functionality
issues or simply make the unit cease to function.
Inserting SIM Card into Aurora
Insert Or Switch Out SIM
Card in Aurora
The SIM card in the Aurora is protected against weather,
moisture and other severe conditions. For this reason care
needs to be taken when inserting or replacing a SIM card.
Note: Many Aurora units ship with the SIM card already
inserted. Please check with your satellite dealer before
proceeding to open the Aurora Dome unnecessarily.
The SIM card slot in the Aurora is located inside the
Aurora dome. In order to access the SIM slot unscrew the
6 screws located on the bottom of the Aurora’s dome.
Carefully remove the dome and insert the SIM into the slot
as shown on the following page.

Your RedPort Aurora comes standard with a 1amp, 12v AC
power supply.
The Optional WiFi Hotspot is a simple RedPort Optimizer
reprogrammed to repeat the Aurora’s wifi signal.
Standard Aurora Power Setup
with Optional WiFi Hotspot
Powering the Aurora
The Aurora has a pigtail ethernet cable with the power connector and
ethernet plug. Connect the power supply to the barrel connector on
the Aurora. The ethernet option is there if you wish to hardwire the
Aurora to a computer.
*Please note that the Aurora is NOT reverse polarity protected!
If you hardwire the power supply, double-check the wiring so
you don’t burn up the unit.
7
8

Your RedPort Aurora comes standard with a 1amp, 12v AC
power supply.
The Optional WiFi Hotspot is a simple RedPort Optimizer
reprogrammed to repeat the Aurora’s wifi signal.
Standard Aurora Power Setup
with Optional WiFi Hotspot
Powering the Aurora
The Aurora has a pigtail ethernet cable with the power connector and
ethernet plug. Connect the power supply to the barrel connector on
the Aurora. The ethernet option is there if you wish to hardwire the
Aurora to a computer.
*Please note that the Aurora is NOT reverse polarity protected!
If you hardwire the power supply, double-check the wiring so
you don’t burn up the unit.
7
8

10
9
Please visit http://www.redportglobal.com/support/xgate-
downloads/ to be directed to the appropriate App Store. You
can also search “XGate Phone”in either the Apple App Store
or Google Play Store to find the app.
Note: While it is recommended to use the XGate Phone app,
any SIP VoIP soft-phone client software can be used with
Aurora.
All settings are automatically put in for you. It is not necessary
to make any changes. The default Settings are:
username: 201
password: 1234
proxy: 192.168.10.1
To make acall the Aurora must be powered ON and you must
be connected to wxa wireless network.
XGate Satellite Phone App will allow you to make phone calls
through the Aurora using your smartphone. You will be able to
access all your contacts just as you would normally be able to
do.
Aurora comes pre-programmed with four SIP voice extensions.
By default, these extensions are 201 through 204.
The SIP password for all 4 extensions is 1234.
201 is defined as the captain line and is the only line that can
receive calls. The XGate Phone app comes configured for use
with extension 201. If more than one user is expected to use
the system then each user should be assigned a different
extension.
Extension, passwords, and ring groups can be defined in
Auroras's web admin UI under Services > PBX.
Activating SIM Card
If you purchased airtime or aSIM card for your Aurora unit,
your satellite provider will most likely have already inserted
the SIM card into the unit for you. Most providers ship SIM
cards unactivated, however, so you will have to request
activation of your SIM card in order to begin testing and
using your system.
Aurora can use both prepaid and postpaid SIM cards.
Once you are ready to begin using your unit, call or email
your satellite dealer to request airtime activation.
Generally, activation takes a few hours, but it can take up
to 48 hours to cycle through the Iridium system. Once your
airtime is activated your validity period for prepaid airtime
will start. If you have postpaid airtime, your contract start
date will begin with the activation date.
If you did not purchase airtime or a SIM card at the time
you purchased Aurora, you will need to choose airtime and
receive a SIM card. Please follow instructions under
“Insert or Switch Out SIM Card”to insert the SIM card into
the Aurora unit yourself.
Voice and PBX Software
Aurora can run voice calls made on your smartphone
through the Iridium network as regular Iridium satellite
phone calls. In order to enable this feature you must
download the free XGate Phone App.

10
9
Please visit http://www.redportglobal.com/support/xgate-
downloads/ to be directed to the appropriate App Store. You
can also search “XGate Phone”in either the Apple App Store
or Google Play Store to find the app.
Note: While it is recommended to use the XGate Phone app,
any SIP VoIP soft-phone client software can be used with
Aurora.
All settings are automatically put in for you. It is not necessary
to make any changes. The default Settings are:
username: 201
password: 1234
proxy: 192.168.10.1
To make acall the Aurora must be powered ON and you must
be connected to wxa wireless network.
XGate Satellite Phone App will allow you to make phone calls
through the Aurora using your smartphone. You will be able to
access all your contacts just as you would normally be able to
do.
Aurora comes pre-programmed with four SIP voice extensions.
By default, these extensions are 201 through 204.
The SIP password for all 4 extensions is 1234.
201 is defined as the captain line and is the only line that can
receive calls. The XGate Phone app comes configured for use
with extension 201. If more than one user is expected to use
the system then each user should be assigned a different
extension.
Extension, passwords, and ring groups can be defined in
Auroras's web admin UI under Services > PBX.
Activating SIM Card
If you purchased airtime or aSIM card for your Aurora unit,
your satellite provider will most likely have already inserted
the SIM card into the unit for you. Most providers ship SIM
cards unactivated, however, so you will have to request
activation of your SIM card in order to begin testing and
using your system.
Aurora can use both prepaid and postpaid SIM cards.
Once you are ready to begin using your unit, call or email
your satellite dealer to request airtime activation.
Generally, activation takes a few hours, but it can take up
to 48 hours to cycle through the Iridium system. Once your
airtime is activated your validity period for prepaid airtime
will start. If you have postpaid airtime, your contract start
date will begin with the activation date.
If you did not purchase airtime or a SIM card at the time
you purchased Aurora, you will need to choose airtime and
receive a SIM card. Please follow instructions under
“Insert or Switch Out SIM Card”to insert the SIM card into
the Aurora unit yourself.
Voice and PBX Software
Aurora can run voice calls made on your smartphone
through the Iridium network as regular Iridium satellite
phone calls. In order to enable this feature you must
download the free XGate Phone App.
10
9
Please visit http://www.redportglobal.com/support/xgate-
downloads/ to be directed to the appropriate App Store. You
can also search “XGate Phone”in either the Apple App Store
or Google Play Store to find the app.
Note: While it is recommended to use the XGate Phone app,
any SIP VoIP soft-phone client software can be used with
Aurora.
All settings are automatically put in for you. It is not necessary
to make any changes. The default Settings are:
username: 201
password: 1234
proxy: 192.168.10.1
To make acall the Aurora must be powered ON and you must
be connected to wxa wireless network.
XGate Satellite Phone App will allow you to make phone calls
through the Aurora using your smartphone. You will be able to
access all your contacts just as you would normally be able to
do.
Aurora comes pre-programmed with four SIP voice extensions.
By default, these extensions are 201 through 204.
The SIP password for all 4 extensions is 1234.
201 is defined as the captain line and is the only line that can
receive calls. The XGate Phone app comes configured for use
with extension 201. If more than one user is expected to use
the system then each user should be assigned a different
extension.
Extension, passwords, and ring groups can be defined in
Auroras's web admin UI under Services > PBX.
Activating SIM Card
If you purchased airtime or aSIM card for your Aurora unit,
your satellite provider will most likely have already inserted
the SIM card into the unit for you. Most providers ship SIM
cards unactivated, however, so you will have to request
activation of your SIM card in order to begin testing and
using your system.
Aurora can use both prepaid and postpaid SIM cards.
Once you are ready to begin using your unit, call or email
your satellite dealer to request airtime activation.
Generally, activation takes a few hours, but it can take up
to 48 hours to cycle through the Iridium system. Once your
airtime is activated your validity period for prepaid airtime
will start. If you have postpaid airtime, your contract start
date will begin with the activation date.
If you did not purchase airtime or a SIM card at the time
you purchased Aurora, you will need to choose airtime and
receive a SIM card. Please follow instructions under
“Insert or Switch Out SIM Card”to insert the SIM card into
the Aurora unit yourself.
Voice and PBX Software
Aurora can run voice calls made on your smartphone
through the Iridium network as regular Iridium satellite
phone calls. In order to enable this feature you must
download the free XGate Phone App.

11
GPS Tracking
Aurora works as a tracking device with the industry-leading
RedPort Tracking service. Aurora provides tracking data using
the integrated GPS chip built directly into the satellite terminals.
Aurora works with the Iridium network and offers tracking
Tracking service with Aurora is a premium service with a
monthly fee. If you don't have tracking enabled, please contact
your service provider for more information.
Aurora can also send position reports via SMS.
XGate Satellite Email Service
XGate is the world’s leading independent satellite email, web
and weather service. Aurora blocks all data traffic from going
over your satellite connection except XGate-compressed email,
web and weather data.
XGate is available for several Operating System platforms. You
will find links for all versions here:
http://www.redportglobal.com/support/xgate-downloads
We recommend that you register your service before installing
the software. XGate must be registered in order to receive a
valid username and password. You can register here:
http://www.globalmarinenet.com/xgate_registration_voucher.p
hp
Online registration is required for new users that have only an
iOS and/or Android device. Computer users are welcome to
register online as well; or, you can register from within the
software (see the XGate Help File > Register for Service for
details).
If using an Analog phone adapter with Aurora (sold
separately), the phone adapter will assign line 1 (the Captain
line) to extension 201 and line 2 (if using a dual phone
adapter) to extension 202.
Users using the XGate Phone app in addition to analog
adapters need to change the settings in XGate Phone or
other SIP client to change the SIP extensions to something
other than 201 and 202 (since those two extensions will
automatically be assigned to the analog adapters and will
cause conflicts if the SIP clients try to use those same
extensions).
Voice With Analog Phone
Aurora will also work with one or two analog phones by using
an Aurora analog phone adapter (sold separately).
1-Port Analog Adapter
This adapter provides an interface between the Aurora unit
and one analog telephone to allow you to make phone calls
over satellite with a standard telephone. This adapter is
powered by a 12V adapter. This adapter is sold separately.
Please contact your satellite dealer for more information.
2-Port Analog Adapter
This adapter provides an interface between the Aurora unit
and two analog telephones to allow you to set up a PBX
system with multiple analog telephones. This adapter is
powered by a 5V adapter. This adapter is sold separately.
Please contact your satellite dealer for more information.
Both analog adapters can work in conjunction with
smartphone use. Care needs to be taken, however, in
assigning the appropriate extensions to each device so that
they don’t conflict.
12
11
GPS Tracking
Aurora works as a tracking device with the industry-leading
RedPort Tracking service. Aurora provides tracking data using
the integrated GPS chip built directly into the satellite terminals.
Aurora works with the Iridium network and offers tracking
Tracking service with Aurora is a premium service with a
monthly fee. If you don't have tracking enabled, please contact
your service provider for more information.
Aurora can also send position reports via SMS.
XGate Satellite Email Service
XGate is the world’s leading independent satellite email, web
and weather service. Aurora blocks all data traffic from going
over your satellite connection except XGate-compressed email,
web and weather data.
XGate is available for several Operating System platforms. You
will find links for all versions here:
http://www.redportglobal.com/support/xgate-downloads
We recommend that you register your service before installing
the software. XGate must be registered in order to receive a
valid username and password. You can register here:
http://www.globalmarinenet.com/xgate_registration_voucher.p
hp
Online registration is required for new users that have only an
iOS and/or Android device. Computer users are welcome to
register online as well; or, you can register from within the
software (see the XGate Help File > Register for Service for
details).
If using an Analog phone adapter with Aurora (sold
separately), the phone adapter will assign line 1 (the Captain
line) to extension 201 and line 2 (if using a dual phone
adapter) to extension 202.
Users using the XGate Phone app in addition to analog
adapters need to change the settings in XGate Phone or
other SIP client to change the SIP extensions to something
other than 201 and 202 (since those two extensions will
automatically be assigned to the analog adapters and will
cause conflicts if the SIP clients try to use those same
extensions).
Voice With Analog Phone
Aurora will also work with one or two analog phones by using
an Aurora analog phone adapter (sold separately).
1-Port Analog Adapter
This adapter provides an interface between the Aurora unit
and one analog telephone to allow you to make phone calls
over satellite with a standard telephone. This adapter is
powered by a 12V adapter. This adapter is sold separately.
Please contact your satellite dealer for more information.
2-Port Analog Adapter
This adapter provides an interface between the Aurora unit
and two analog telephones to allow you to set up a PBX
system with multiple analog telephones. This adapter is
powered by a 5V adapter. This adapter is sold separately.
Please contact your satellite dealer for more information.
Both analog adapters can work in conjunction with
smartphone use. Care needs to be taken, however, in
assigning the appropriate extensions to each device so that
they don’t conflict.
12

11
GPS Tracking
Aurora works as a tracking device with the industry-leading
RedPort Tracking service. Aurora provides tracking data using
the integrated GPS chip built directly into the satellite terminals.
Aurora works with the Iridium network and offers tracking
Tracking service with Aurora is a premium service with a
monthly fee. If you don't have tracking enabled, please contact
your service provider for more information.
Aurora can also send position reports via SMS.
XGate Satellite Email Service
XGate is the world’s leading independent satellite email, web
and weather service. Aurora blocks all data traffic from going
over your satellite connection except XGate-compressed email,
web and weather data.
XGate is available for several Operating System platforms. You
will find links for all versions here:
http://www.redportglobal.com/support/xgate-downloads
We recommend that you register your service before installing
the software. XGate must be registered in order to receive a
valid username and password. You can register here:
http://www.globalmarinenet.com/xgate_registration_voucher.p
hp
Online registration is required for new users that have only an
iOS and/or Android device. Computer users are welcome to
register online as well; or, you can register from within the
software (see the XGate Help File > Register for Service for
details).
If using an Analog phone adapter with Aurora (sold
separately), the phone adapter will assign line 1 (the Captain
line) to extension 201 and line 2 (if using a dual phone
adapter) to extension 202.
Users using the XGate Phone app in addition to analog
adapters need to change the settings in XGate Phone or
other SIP client to change the SIP extensions to something
other than 201 and 202 (since those two extensions will
automatically be assigned to the analog adapters and will
cause conflicts if the SIP clients try to use those same
extensions).
Voice With Analog Phone
Aurora will also work with one or two analog phones by using
an Aurora analog phone adapter (sold separately).
1-Port Analog Adapter
This adapter provides an interface between the Aurora unit
and one analog telephone to allow you to make phone calls
over satellite with a standard telephone. This adapter is
powered by a 12V adapter. This adapter is sold separately.
Please contact your satellite dealer for more information.
2-Port Analog Adapter
This adapter provides an interface between the Aurora unit
and two analog telephones to allow you to set up a PBX
system with multiple analog telephones. This adapter is
powered by a 5V adapter. This adapter is sold separately.
Please contact your satellite dealer for more information.
Both analog adapters can work in conjunction with
smartphone use. Care needs to be taken, however, in
assigning the appropriate extensions to each device so that
they don’t conflict.
12
11
GPS Tracking
Aurora works as a tracking device with the industry-leading
RedPort Tracking service. Aurora provides tracking data using
the integrated GPS chip built directly into the satellite terminals.
Aurora works with the Iridium network and offers tracking
Tracking service with Aurora is a premium service with a
monthly fee. If you don't have tracking enabled, please contact
your service provider for more information.
Aurora can also send position reports via SMS.
XGate Satellite Email Service
XGate is the world’s leading independent satellite email, web
and weather service. Aurora blocks all data traffic from going
over your satellite connection except XGate-compressed email,
web and weather data.
XGate is available for several Operating System platforms. You
will find links for all versions here:
http://www.redportglobal.com/support/xgate-downloads
We recommend that you register your service before installing
the software. XGate must be registered in order to receive a
valid username and password. You can register here:
http://www.globalmarinenet.com/xgate_registration_voucher.p
hp
Online registration is required for new users that have only an
iOS and/or Android device. Computer users are welcome to
register online as well; or, you can register from within the
software (see the XGate Help File > Register for Service for
details).
If using an Analog phone adapter with Aurora (sold
separately), the phone adapter will assign line 1 (the Captain
line) to extension 201 and line 2 (if using a dual phone
adapter) to extension 202.
Users using the XGate Phone app in addition to analog
adapters need to change the settings in XGate Phone or
other SIP client to change the SIP extensions to something
other than 201 and 202 (since those two extensions will
automatically be assigned to the analog adapters and will
cause conflicts if the SIP clients try to use those same
extensions).
Voice With Analog Phone
Aurora will also work with one or two analog phones by using
an Aurora analog phone adapter (sold separately).
1-Port Analog Adapter
This adapter provides an interface between the Aurora unit
and one analog telephone to allow you to make phone calls
over satellite with a standard telephone. This adapter is
powered by a 12V adapter. This adapter is sold separately.
Please contact your satellite dealer for more information.
2-Port Analog Adapter
This adapter provides an interface between the Aurora unit
and two analog telephones to allow you to set up a PBX
system with multiple analog telephones. This adapter is
powered by a 5V adapter. This adapter is sold separately.
Please contact your satellite dealer for more information.
Both analog adapters can work in conjunction with
smartphone use. Care needs to be taken, however, in
assigning the appropriate extensions to each device so that
they don’t conflict.
12

Troubleshooting
If your connection attempt was not successful please refer to
the XGate Help File for more detailed information and adjust
your configuration accordingly.
If you are still unable to connect using your satellite phone,
please answer these questions:
1. Which OS are you using? (Windows, Mac, Linux, Apple
iOS, Google Android, etc)
2. Where are you located in world? What environment are
you in? (Rural, city, marina, open-sea, etc).
3. What is your XGate username?
4. What version of XGate are you using?
5. What is the error message that appears in the session
log? To expedite your support request, please submit of
copy of the entire transaction log.
Please note that you're using Aurora and submit your answers
in an email to your satellite dealer.
©2016 All Rights Reserved. Aurora, XGate, and
RedPort and Marks of Global Marine Networks,
LLC.
www.redportglobal.com
During registration you must enter aPreferred User Id. This
Id will become part of your new satellite email address. It is
important to enter a valid email address for the Contact
Email as this will become the email address of record on
your account that is used for all official notices.
When you have successfully registered the account, open
XGate and enter the account information in the Settings
window. To find the Settings window:
On Windows PC: go to Options > Settings
On MAC: go to Preferences
On iOS device: go to Settings
On Android device: go to Settings
Configure XGate To Work
with Aurora
Open XGate Settings and select the Connection Type
"webxacc Iridium Direct Internet".
Test Your Configuration
1. Power ON the Aurora.
2. From your computer, tablet, etc. connect to the wireless
network created by the Aurora. The name of the wireless
network will be something like wxa-171-xxxx.
3. Open XGate and click the <Start> button.
4. You can see the progress of the connection in the XGate
Log window.
13
14

Troubleshooting
If your connection attempt was not successful please refer to
the XGate Help File for more detailed information and adjust
your configuration accordingly.
If you are still unable to connect using your satellite phone,
please answer these questions:
1. Which OS are you using? (Windows, Mac, Linux, Apple
iOS, Google Android, etc)
2. Where are you located in world? What environment are
you in? (Rural, city, marina, open-sea, etc).
3. What is your XGate username?
4. What version of XGate are you using?
5. What is the error message that appears in the session
log? To expedite your support request, please submit of
copy of the entire transaction log.
Please note that you're using Aurora and submit your answers
in an email to your satellite dealer.
©2016 All Rights Reserved. Aurora, XGate, and
RedPort and Marks of Global Marine Networks,
LLC.
www.redportglobal.com
During registration you must enter aPreferred User Id. This
Id will become part of your new satellite email address. It is
important to enter a valid email address for the Contact
Email as this will become the email address of record on
your account that is used for all official notices.
When you have successfully registered the account, open
XGate and enter the account information in the Settings
window. To find the Settings window:
On Windows PC: go to Options > Settings
On MAC: go to Preferences
On iOS device: go to Settings
On Android device: go to Settings
Configure XGate To Work
with Aurora
Open XGate Settings and select the Connection Type
"webxacc Iridium Direct Internet".
Test Your Configuration
1. Power ON the Aurora.
2. From your computer, tablet, etc. connect to the wireless
network created by the Aurora. The name of the wireless
network will be something like wxa-171-xxxx.
3. Open XGate and click the <Start> button.
4. You can see the progress of the connection in the XGate
Log window.
13
14
Troubleshooting
If your connection attempt was not successful please refer to
the XGate Help File for more detailed information and adjust
your configuration accordingly.
If you are still unable to connect using your satellite phone,
please answer these questions:
1. Which OS are you using? (Windows, Mac, Linux, Apple
iOS, Google Android, etc)
2. Where are you located in world? What environment are
you in? (Rural, city, marina, open-sea, etc).
3. What is your XGate username?
4. What version of XGate are you using?
5. What is the error message that appears in the session
log? To expedite your support request, please submit of
copy of the entire transaction log.
Please note that you're using Aurora and submit your answers
in an email to your satellite dealer.
©2016 All Rights Reserved. Aurora, XGate, and
RedPort and Marks of Global Marine Networks,
LLC.
www.redportglobal.com
During registration you must enter aPreferred User Id. This
Id will become part of your new satellite email address. It is
important to enter a valid email address for the Contact
Email as this will become the email address of record on
your account that is used for all official notices.
When you have successfully registered the account, open
XGate and enter the account information in the Settings
window. To find the Settings window:
On Windows PC: go to Options > Settings
On MAC: go to Preferences
On iOS device: go to Settings
On Android device: go to Settings
Configure XGate To Work
with Aurora
Open XGate Settings and select the Connection Type
"webxacc Iridium Direct Internet".
Test Your Configuration
1. Power ON the Aurora.
2. From your computer, tablet, etc. connect to the wireless
network created by the Aurora. The name of the wireless
network will be something like wxa-171-xxxx.
3. Open XGate and click the <Start> button.
4. You can see the progress of the connection in the XGate
Log window.
13
14