Redrock microRemote User manual

microRemote System
User Guide
redrockmicro.com/microremote
[e-mail]
1-888-214-3903

4!Quick!Set*Up!Diagrams
6!Quick!Start!Guide
8!The!Handheld!Unit
10&The!Basestation!Unit
12&The!Motor
14!The!Fingerwheel!Controller
16!Advanced!Features
18&Cables
20&Troubleshooting
Contents
microRemote&Technical&Specifications
3Contents
The microRemote system complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (I.) this device may not cause harmful interference and (II.)
this device must accept any interference received, including interference that may cause
undesired operation.
Minimum Voltage 12VDC, 3A
Maximum Voltage 18VDC, 3A
MADE IN USA

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(( Fingerwheel
External Battery
AC Power
Redrock Powerpack
(Optional)
Torque Motor
microTape
(Optional)
Wired Handheld
Wireless Handheld
*See Page 18, 19
For Cable Guide

6""""" 7
Quick"Start
Quick"Start
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A."Auto"Calibration:"use"with"cinema"lenses"or"lenses"with"hard"stops
B."Manual"Calibration:"use"with"DSLR"lenses"or"lenses"without"hard"stops
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Your"New"microRemote!
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Wireless"SetEUp
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8""""" 9
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Handheld
Handheld
''
A";O@'94(7#+.('+(1+7"#.&-
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>R
**See page 17 for illuminated marking disk
information
*With optional cable (camera specic, camera capable) camera
run/stop can be controlled from the microRemote.

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10""""" 11
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HIJ
Basestation
Basestation
''
GK'2**(-@'</*/#'*/'#("%&'")'%")$'4"*@'
N/-,&7"#"&7V//<'E$(#T'-(#$N,%%;'N/%%/4")E'*@$'
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Z,"-['=*(#*'E,"6$'O1(E$'\PK'

Loosen&the&motor&thumb&screw,&
which&loosens&both&the&15mm&
clamp&and&the&vertical&height&
adjustment&mechanism.&Engage&
the&teeth&of&the&motor&drive&gear&
with&the&teeth&of&the&lens&or&lens&
gear&without'applying'any'
pressure.&Mounting'the'gear'
too'tightly'may'affect'its'
performance'and'noise.&
Tighten&the&15mm&clamp.&The&
motor&can&also&be&mounted&
upside>down&to&create&a&larger&
distance&between&the&rail&and&
the&drive&gear.&
Torque&Motor™ Mounting&to&
Your&Rig
12''''' 13Motor
Motor
&&
To&accommodate&almost&any&lens&you&shoot&with,&the&
Torque&Motor&drive&gear&is&functional&on&both&sides.
Simply&pull&the&gear&out,&position&it&on&the&opposite&side,&
line&up&with&peg,&and&push&firmly&into&place.&Make'sure'
drive'gear'is'fully'seated'and'engaged'before'using.''
The&Torque&Motor&is&designed&with&a&small&
footprint,&making&it&perfect&for&compact&rigs&
but&powerful&enough&for&almost&any&set>up.&
The&Torque&Motor&comes&with&a&15mm&rod&
mounting&clamp.&It&can&be&mounted&in&any&
position&necessary&to&achieve&optimal&
performance&and&usability.&
Flipping&the&Gear
A
BCD
*
A'Control&cable&port&
&&&&*Note&direction&of&cable&elbow&
B'Reversible&drive&gear
C&15mm&rod&clamp
D&Adjustable&ratcheting&thumb&screw

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14##### 15
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16##### 17Advanced
Advanced
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decreased torque
decreased smoothnessincreased smoothness
(Factory Setting)
1 5 10
increased torque
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Remote&Channel RF&Channel
0 11
1 12
2 13
3 14
4 15
5 16
6 17
7 18
8 19
9 20
A 21
B 22
C 23
D 24
E 25
F 26
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6"pin"/"Wall"Adaptor"Power"Cable
Connects(Basestation(to(wall(outlet
7"pin"Motor"Cable
Connects(Motor(to(Basestation
6"pin"Accessory"Cable
Connects(microTape(to(Basestation.
3"pin"/"6"pin"Power"Cable
For(use(with(powerPack
4
6"pin"/"D<tap"Power"Cable
Connects(Basestation(to(battery
5"pin"Direct"Cable
Connects(Handheld(to(Basestation(for(
tethered(control.
3"pin"/"5"pin"Fingerwheel"Cable
Connects(Fingerwheel(to(Basestation
Cable(Guide
We(strongly(recommend(the(use(of(Redrock(Micro(cables(when(connecting(your(remote(gear.(This(will(
help(ensure(safe,(reliable(use.(This(guide(will(help(you(choose(the(right(cables.
We(also(recommend(the(use(of(microTies™(to(keep(your(rig(neat(and(clean(when(using(multiple(cables.
18""""" Cables 19Cables
part # 2-100-0009
part # 2-100-0019
part # 2-100-0030
part # 2-100-0011
part # 2-100-0025
part # 2-100-0010
part # 2-100-0012

!"#$%&'()##*+,-
./0!"#$%&'()##*+,-
/122222
!"#$%&'()##*+,-
1. Check / replace Handheld batteries (page 9). Fast blinking LEDs indicate low batteries.
2. Power othe Handheld and Basestation. Power up the Basestation rst, then the Handheld.
3. Check all cable connections and make sure they are in their correct port and fully plugged in.
4. Make sure Handheld and Basestation antennae are tightly fastened.
5. Conrm Handheld and Basestation are on the same RF channel (page 17).
6. Check for RF/WiFi interference. If interference is present, select an alternate RF channel on
Handheld and Basestation (page 17).
7. Make sure you have properly performed a lens calibration (page 7, 11).
8. To eliminate the possibility of hardware issues, attempt a Direct Connect to test system function.
(Direct connect cable part #2-100-0012) If there is full system function in Direct Connect Mode,
contact support for further wireless diagnostics.
1. Check / replace Handheld batteries (page 9). Fast blinking LEDs indicate low batteries.
2. Power othe Handheld and Basestation. Power up the Basestation rst, then the Handheld.
3. Check all cable connections and make sure they are in their correct port and fully plugged in.
4. Make sure you have properly performed a lens calibration (page 7, 11).
3#44$,+56*+#,27(($'(
1. Make sure you are using the right cable (part #2-100-0011) and that is fully plugged into the
motor port on the Basestation.
2. Make sure you have properly performed a lens calibration (page 7, 11)
8#*#"29$,5*+#,
1. Motor won’t calibrate
2. Motor is loud, jittery and/or unresponsive
a. See Motor Communication section above.
b. See page 13 to ensure your motor is properly set up.
c. Adjust microGain until successful calibration (page 16)
a. Check your power supply. (minimum 12VDC, 3A. maximum 18VDC, 3A)
c. Make sure the drive gear is properly seated (Flipping the Gear, page 12).
b. See page 13 to ensure your motor is properly set up.
a. This occurs when the lens requires more torque than is available. Check to make sure your lens is
not jammed or the motor is not in a bind with the lens gear. Once checked, perform a lens
calibration (page 7, 11).
b. Adjust the microGain Matrix one increment at a time until a successful calibration has been
performed (page 16).
c. Attempt a calibration with the motor othe lens. Press AUTO, count to three, stop the drive gear
from turning, release. The motor will change direction. Count to three again, stop the drive gear
from turning, release.
Motor:
Handheld/Basestation Wireless Communication:
Handheld/Basestation Tethered Communication: 1. See the appropriate communication section at the left for Basestation communication issues.
2. Motor attempts but fails to calibrate: red ashing lights on Basestation.
Basestation:
Check that the Wireless Indicator LED is illuminated on the Handheld. If the Handheld is
communicating with the Basestation, the light will be on. Note: wireless communication overrides any
directly connected devices (i.e. Fingerwheel).
In tethered mode the Wireless LED on the Handheld will be oand the Direct LED on the Handheld
and the Basestation will be on. Note: wireless communication overrides any directly connected devices
(i.e. Fingerwheel).

Troubleshooting.Checklist
423Troubleshooting
22.....
Troubleshooting
t1PXFSDZDMFTZTUFN
t#BUUFSZJTDIBSHFEJOIBOEIFMECBUUFSZGPSCBTFTUBUJPOCBUUFSZNPVOU
t$IFDLUIBUBMMXJSFTBSFQMVHHFEJOUPDPSSFDUQPSUTBOEGVMMZTFBUFEQBHF
t.BLFTVSFMFOTJTDBMJCSBUFEQSPQFSMZQBHF
t$IFDLUIBUNJDSP(BJOTFUUJOHJTOPUUPPIJHIPSMPXQBHF
t$IFDLGPSJOUFSGFSFODFQBHF
t.BLFTVSFXJSFMFTTDIBOOFMNBUDIFTPOIBOEIFMEBOECBTFTUBUJPOQBHF
t.BLFTVSFMFOTHFBSBOENPUPSHFBSTBSFQSPQFSMZNFTIFEQBHF
t$BMJCSBUFBGUFSBOZMFOTDIBOHFPSNPUPSSFQPTJUJPOQBHF
t.BLFTVSFIBSETUPQTPOIBOEIFMEVOJUBSFOPUTUPQQJOHNPWFNFOUQBHF
.PTUQPUFOUJBMJTTVFTUIBUZPVNBZFODPVOUFSXJUIZPVSNJDSP3FNPUFTZTUFNDBOCFTPMWFECZ
SFWJFXJOHUIJTMJTUBOEUIFEJBHSBNPOUIFPQQPTJUFQBHF
Handheld Fingerwheel
QBHFT

QBHFT

Basestation
QBHFT

Cables
QBHFT
Motor
QBHFT
*GZPVBSFTUJMMFYQFSJFODJOHJTTVFTXJUIZPVSNJDSP3FNPUFBGUFSDPOTVMUJOHUIF5SPVCMFTIPPUJOHTPMVUJPOT
QMFBTFDPOUBDU3FESPDL4VQQPSUUPMMGSFFBUPSTVQQPSU!SFESPDLNJDSPDPN