Regency E21-LP1 Quick start guide

WARNING:
If the information in these instructions are not followed exactly,
a fi re or explosion may result causing property damage,
personal injury or loss of life.
FOR YOUR SAFETY
Do not store or use gasoline or other fl ammable vapors and
liquids in the vicinity of this or any other appliance.
Installation and service must be performed by a qualifi ed
installer, service agency or the gas supplier.
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appliance
Do not touch any electrical switch:
do not use any phone in your
building.
Immediately call your gas supplier
from a neighbour's phone. Follow
the gas supplier's instructions.
If you cannot reach your gas
supplier, call the fi re department.
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD.
6988 Venture St., Delta, BC Canada, V4G 1H4
918-354a
MODELS: E21-NG1 Natural Gas E21-LP1 Propane
E21 Gas Insert
10/25/05
Owners &
Installation Manual
www.regency-fi re.com
Tested by:
Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.

2
Regency E21 Gas Fireplace Insert
CONGRATULATIONS!
You are the owner of a state-of-the-art Gas Insert by:
FPI
FIREPLACE PRODUCTS INTERNATIONAL LTD.
The Regency Gas Fireplace Series
has been designed to provide you with all the warmth and charm
of a fi replace, at the fl ick of a switch. The models E21-NG1 and E21-LP1 of this series have been
approved by Warnock Hersey for safety. As it also b
e
ars our own mark, it promises to provide you with
economy, comfort and security for many trouble free years to follow. Please take a moment now to
acquaint yourself with these instructions and the many features of your Regency Fireplace.

3
Regency E21 Gas Fireplace Insert
E21 GAS INSERT
TABLE OF CONTENTS
OPERATING INSTRUCTIONS
Operating Instructions
.................................................
20
Lighting Procedure
......................................................
20
Shutdown Procedure
...................................................
20
First Fire
......................................................................
20
Copy of Lighting Plate Instructions
..............................
21
Automatic Convection Fan Operation
.........................
22
Normal Operating Sounds of Gas Appliances
.............
22
MAINTENANCE
Maintenance Instructions
............................................
22
Log Replacement
........................................................
22
Glass Gasket
...............................................................
22
Gold-Plated Trim
.........................................................
22
Door Glass Replacement
............................................
23
Removing and Replacing Valve Assembly
..................
23
Removing and Replacing the Fan
...............................
23
PARTS
Parts List
.....................................................................
24
WARRANTY
Warranty
......................................................................
31
SAFETY LABEL
Safety Label
..................................................................
4
INSTALLATION INSTRUCTIONS
Before You
S
tart
............................................................
5
General Safety Information
...........................................
5
Policy for Factory Built Fireplaces
.................................
6
Installation Checklist
......................................................
6
Minimum Fireplace Clearances
.....................................
6
Clearances to Combustibles
.........................................
7
Gas Connection
.............................................................
8
System Data
..................................................................
8
High
E
levation
...............................................................
8
Wiring
D
iagram
..............................................................
9
Flue Connector Installation
............................................
9
Offset Flue Adaptor
.....................................................
10
Venting
........................................................................
10
Combustion & Ventilation Air
.......................................
Combustion & Ventilation Air .......................................Combustion & Ventilation Air
10
Gas Pressure Test
.......................................................
10
Aeration
S
ystem
..........................................................
11
Test for
F
lue
S
pillage
...................................................
11
Optional Brick Panel
...................................................
11
Log Set Installation
......................................................
11
Faceplate & Trim
.........................................................
12
Flush Glass
.................................................................
13
Flush Louvers
..............................................................
13
Bay Front
.....................................................................
14
Bay Louvers
................................................................
14
Conversion Kit from Natural Gas to Propane
..............
15
Full Screen Front
.........................................................
17
Remote Control
...........................................................
19
Remote Wall Switch
....................................................
19
Wall Thermostat
..........................................................
19
Final Check
.................................................................
20
Page Page

4
Regency E21 Gas Fireplace Insert
SAFETY LABEL
This is a copy of the label that accompanies
each Regency Gas Insert. We have printed
a copy of the contents here for your review.
The safety label is located on the front inside
base of the unit visible when the bottom louver
is open.
Note: Regency units are constantly being
improved. Check the label on the unit
and if there is a difference, the label
on the unit is the correct one.
Please note that with the addition
of thermostat control and outside
combustion air supply, this unit is
approved for bedroom installations.
For the State of Massachusetts, installation
and repair must be done by a plumber or
gasfi tter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, fl exible
connectors shall not exceed 36 inches in
length.
For the State of Massachusetts, the appli-
ances individual manual shut-off must be a
t-handle type valve.
Listed:
VENTED
GAS
FIREPLACE
HEATER
Tested
to:
ANSI
Z21.88b-2003/CSA-2.33b-2003,
CGA
2.17-M91
Gas
fired
appliance
for
use
at
high
altitude.
Certified
for/Certifee
pour:
CANADA
and
U.S.A.
Report
No.
476-1428-00
(DEC.
2000)
Model/
Modele:
DO
NOT
REMOVE
THIS
LABEL/
NE
PAS
ENLEVER
CETTE
ÉTIQUETTE
276
Serial
No./
No
de
Serie
918-355a
Minimum
Clearances
to
Combustibles/
Degagement
Minimum
Des
Materiaux
Combustibles:
Side
of
unit
to
wall
/
Cote:
A
9"/229mm
Top
of
unit
to
mantle
/
Au
dessus:
B
14"/355mm
MADE
IN
CANADA
/
FABRIQUE
AU
CANADA
FPI
Fireplace
Products
International
Ltd.,
Delta,
B.C.,
Canada
FIREPLACE
INSERT:
E21-NG1
E21-LP1
APPAREIL
FONCTIONNANT
CONCU
POUR
Natural
Gas
(Naturel
Gaz)
Propan
e
ETRE
INSERE
DANS
UN
FOYER
Minimum
supply
pressure
5.0"
WC/C.E.
(1.25
kPa)
12.0"
WC/C.E.
(2.99
kPa)
Pression
d’alimentation
minimum
Manifold
pressure
high
3.8"
WC/C.E.
(0.95
kPa)
11.0"
WC/C.E.
(2.74
kPa)
Pression
tublure
d'échappement
élevée
Manifold
pressure
low
1.1"
WC/C.E.
(0.27
kPa)
2.9"
WC/C.E.
(0.72
kPa)
Pression
tublure
d'échappement
basse
Altitude
0-2000
ft.
2000
-
4500
ft.
0-4500
ft.
L'altitude
(0
-
610m)
(610
-
1372m)
(0-1372m)
Orifice
size
43
DMS
44
DMS
54
DMS
Grandeur
de
l’injecteur
Maximum
input
23,500
Btu/h
22,000
Btu/h
22,500
Btu/h
Debit
calorifique
maximum
Minimum
input
11,750
Btu/h
11,000
Btu/h
11,250
Btu/h
Debit
calorifique
minimum
Duplicate
Serial
No.
NOT
FOR
USE
WITH
SOLID
FUEL.
NE
PAS
UTILISER
AVEC
DU
COMBUSTIBLE
SOLIDE.
For
installation
into
a
vented
non-combustible
fire-
place,
listed
factory
built
fireplace.
This
vented
gas
fireplace
heater
is
not
for
use
with
air
filters.
Ne
peut
etre
installe
que
dans
un
foyer
non
combustible
muni
d'un
event.
Ne
pas
utiliser
de
filtre
à
air
avec
ce
foyer
au
gaz
à
é
vacuation.
WARNING
: This fireplace has been converted
for
use
with
a
gas
fireplace
insert
only
and
cannot
be
used
for
burning
wood
or
solid
fuels
unless
all
original
parts
have
been
replaced,
and
the
fireplace
re-approved
by
the
authority
having
jurisdiction.ELECTRICAL
SUPPLY/ALIMENTATION
ELECTRIQUE:115V60HZ
less
than/Moins
de
2
AMP.
E21-NG1
E21-LP1
276

5
Regency E21 Gas Fireplace Insert
IMPORTANT:
SAVE THESE
INSTRUCTIONS
The Regency Gas Fireplace must be installed
in accordance with these instructions. Carefully
read all the instructions in this manual fi rst.
Consult the "authority having jurisdiction" to
determine the need for a permit prior to start-
ing the installation. It is the responsibility of the
installer to ensure this fi replace is installed in
compliance with the manufacturer's instructions
and all applicable codes.
BEFORE YOU START
Safe installation and operation of this appli-
ance requires common sense, however, we
are required by the Canadian Safety Standards
and ANSI Standards to make you aware of the
following:
INSTALLATION
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEY ARE IN THE SAME ROOM
AS THE APPLIANCE.
CLOTHING OR OTHER
FLAMMABLE MATERIAL SHOULD
NOT BE PLACED ON OR NEAR
THE APPLIANCE.
INSTALLATION AND REPAIR
SHOULD BE DONE BY A
QUALIFIED SERVICE PERSON.
THE APPLIANCE SHOULD
BE INSPECTED BEFORE USE
AND AT LEAST ANNUALLY BY
A PROFESSIONAL SERVICE
PERSON. MORE FREQUENT
CLEANING MAY BE REQUIRED
DUE TO EXCESSIVE LINT FROM
CARPETING, BEDDING MATERIAL,
ETC. IT IS IMPERATIVE THAT
CONTROL COMPARTMENTS,
BURNERS AND CIRCULATING
AIR PASSAGEWAYS OF THE
APPLIANCE BE KEPT CLEAN.
DUE TO HIGH TEMPERATURES,
THE APPLIANCE SHOULD BE
LOCATED OUT OF TRAFFIC AND
AWAY FROM FURNITURE AND
DRAPERIES.
WARNING: FAILURE TO INSTALL
THIS APPLIANCE CORRECTLY
WILL VOID YOUR WARRANTY AND
MAY CAUSE A SERIOUS HOUSE
FIRE.
CHILDREN AND ADULTS SHOULD
BE ALERTED TO THE HAZARDS OF
HIGH SURFACE TEMPERATURES,
ESPECIALLY THE FIREPLACE
GLASS, AND SHOULD STAY AWAY
TO AVOID BURNS OR CLOTHING
IGNITION.
GENERAL SAFETY
INFORMATION
1)
The appliance installation must conform
with local codes or, in the absence of local
codes, with the current Canadian or National
Gas Codes, CAN1-B149 or ANSI Z223.1
Installation Codes.
2)
The appliance when installed, must be
electrically grounded in accordance with
local codes, or in the absence of local codes
with the current National Electrical Code,
ANSI/NFPA 70 or CSA C22.1 Canadian
Electrical Code.
3)
See general construction and assembly
instructions. The appliance and vent should
be enclosed.
4)
This appliance must be connected to the
specifi ed vent and termination cap to the
outside of the building envelope. Never
vent to another room or inside a building.
Make sure that the vent is installed as per
Venting instructions.
5)
This appliance may only be installed in a
vented, solid fuel burning masonry, listed
factory built fi replace, or zero clearance kit
part # 530-936.
6)
This appliance is Listed for bedroom
installations when used with a Listed Millivolt
Thermostat. Some areas may have further
requirements, check local codes before
installation.
7)
This appliance is Listed for Alcove
installations, maintain minimum Alcove
clearances as follows, minimum ceiling
height of 53-1/2", minimum width of 48"
and a maximum depth of 36".
8)
This unit is not approved for installation into
a mobile home.
9)
Inspect the venting system annually for
blockage and any signs of deterioration.
10)
Any safety glass removed for servicing
must be replaced prior to operating the
appliance.
11)
To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fi replace
insert
.
12)
Wear gloves and safety glasses for protection
while doing required maintenance.
13)
Ensure adequate combustion and ventilation
air.
14)
Under no circumstances should this
appliance be modifi ed. Parts that have to
be removed for servicing should be replaced
prior to operating this appliance.
15)
Installation and any repairs to this appliance
should be done by a qualifi ed service person.
A professional service person should be
called to inspect this appliance annually.
Make it a practice to have all of your gas
appliances checked annually.
16)
Do not slam shut or strike the glass door.
17)
Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.)
be used in this appliance.
18)
The appliance area must be kept clear and
free of combustible materials, (gases and
other fl ammable vapours and liquids).
19)
Do not use this appliance if any part has been
under water. Immediately call a qualifi ed
service technician to inspect the appliance
and to replace any part of the electrical
control system and any gas control which
has been under water.
20)
WARNING: Failure to position
the parts in accordance with the
diagrams in this manual or failure to
use only parts specifi cally approved
with this appliance may result
in property damage or personal
injury.
21)
WARNING: Operation of this
appliance when not connected to
a properly installed and maintained
venting system or tampering with
the blocked vent shut-off system
can result in carbon monoxide (CO)
poisoning and possible death.
Emissions from burning wood or gas could
contain chemicals known to the State of
California to cause cancer, birth defects or
other reproductive harm.

6
Regency E21 Gas Fireplace Insert
INSTALLATION
POLICY FOR SOLID
FUEL BURNING &
FACTORY BUILT
FIREPLACES
The Regency E21 may be installed and vented
into any solid fuel fi replace that has been installed
in accordance with the National, Provincial and
local building codes and is constructed of non-
combustible materials.
1) Installer must mechanically attach the sup-
plied label to the inside of the fi rebox of the
fi replace into which the gas fi replace insert
is installed.
2) Do not cut any sheet-metal parts of the
fi replace, in which the gas fi replace insert
is to be installed.
3) If the factory-built fi replace has no gas access
hole(s) provided, an access hole of 1-1/2"
(37.5mm) or less may be drilled though the
lower sides or bottom of the fi rebox in a proper
workmanship like manner. This access hole
must be plugged with a non-combustible
insulation after the gas supply line has been
installed.
4) The fi replace fl ue damper can be fully blocked
open or removed for installation of the gas
fi replace insert.
5) The fi replace and fi replace chimney must
be clean and in good working order and
constructed of non-combustible materials.
6) The chimney cleanouts must fi t properly.
7) Refractory (fi rebricks), glass doors, screen
rails, screen mesh and log grates can be
removed from the fi replace before installing
the gas fi replace insert.
8) Smoke shelves, shields and baffl es may be
removed if attached by mechanical fasteners.
If any part is removed it must not weaken
the structural integrity of the factory built.
9) Trim panels or surrounds shall not seal
ventilation openings in the fi replace.
MINIMUM FIREPLACE
CLEARANCES
Diagram shows the minimum fi replace opening
required to be able to install the Regency gas
fi replace insert.
INSTALLATION
CHECKLIST
1)
Locate appliance, check Clearances to
Combustibles, page 7.
2)
Make gas and electrical connections, page
8. Test the pilot. Must be as per diagram,
page 11.
3)
Install Flue Connector, page 9.
4)
Install vent, page 10.
5)
Test Gas pressure, page 10, and check
aeration, page 11.
6)
Test for fl ue spillage, page 11.
7)
Install brick panels (optional), page 11.
8)
Install log set, page 11.
9)
Install Faceplate and Trim, page 12.
10)
Install Flush Door Front (Standard), page
13.
11)
Install Optional Bay Front and optional Bay
Gold Trim, page 14.
12)
Install Louvers (Flush or Bay), pages 13 and
14.
13)
Install optional Wall Switch, Remote Control,
or Wall Thermostat, page 19.
14)
Final check, page 20.
Before leaving this unit with the customer,
the installer must ensure that the appliance is
fi ring correctly and operation fully explained to
customer.
This includes:
1)
Clocking the appliance to ensure the correct
fi ring rate (rate noted on label) after burning
appliance for 15 minutes.
2)
If required, adjusting the primary air to ensure
that the fl ame does not carbon. First allow
the unit to burn for 15-20 min. to stabilize.
3)
Ensure that the appliance is venting
correctly.
CAUTION: Any alteration to the product that
causes sooting or carboning that results
in damage is not the responsibility of the
manufacturer.
Note: If you are installing the Molded Faceplate,
the minimum fireplace dimensions are as
follows:
Width (at front):
29-1/8" (740mm)
Depth:
15" (381mm)
Height:
18-5/8" (473mm)
"
WARNING
: This fi replace has been converted
for use with a gas fi replace insert only and
cannot be used for burning wood or solid fuels
unless all original parts have been replaced,
and the fi replace re-approved by the authority
having jurisdiction."

7
Regency E21 Gas Fireplace Insert
CLEARANCES TO
COMBUSTIBLES
INSTALLATION
The minimum clearance from the side of the appliance to a combustible
side wall is 9 inches (229mm). The minimum clearance from the top of
the louver to a combustible mantel is
14 inches (356mm)
14 inches (356mm)
. The minimum
height from the top of the louver to the ceiling is
36 inches (914mm)
36 inches (914mm)
.
See diagram.
Note: A non-combustible mantel may be installed at a lower height
if the framing is made of metal studs covered with a non-
combustible board.

8
Regency E21 Gas Fireplace Insert
HIGH ELEVATION
This unit is approved in Canada for altitude
0 to 4500 ft. (CAN/CGA 2.17-M91) with the
orifi ce supplied.
System Data
For altitude: Natural Gas 0-2000 ft.
Propane: 0-4500 ft.
Burner Inlet Orifi ce Sizes:
Natural Gas Propane
Burner #43 #54
Max. Input Rating
- Natural Gas 23,500 Btu/h
- Propane 22,500 Btu/h
Min. Input Rating
-
Natural Gas
- Natural Gas-
+/-5% 11,750 Btu/h
-Propane +/-5% 11,250 Btu/h
Supply Pressure
Natural Gas min. 5.0" w.c.
Propane min. 12.0" w.c.
Manifold Pressure (High)
Natural Gas 3.8" +/- 0.2" w.c.
Propane 11" +/- 0.2" w.c.
Circulation Fan:
120 VAC, 60 Hz
Variable Speed:
127 CFM, thermally
activated
NATURAL GAS E21-NG1
For alti
tude: 2000 ft - 4500 ft.
Burner Inlet Orifi ce Size:
44 DMS
Max. Input Rating
22,000 Btu/h
Min. Input Rating
+/-5%
11,000 Btu/h
INSTALLATION
GAS CONNECTION
Only persons licensed to work with gas piping
may make the necessary gas connections to
this appliance.
The gas connection is a 3/8" NPT accessible on
the left side of the unit. The gas line connection
may be made of rigid pipe, copper pipe or an
approved fl ex connector. (If you are using rigid
pipe, ensure that the valve can be removed
for servicing.) Since some municipalities have
additional local codes it is always best to consult
with your local authorities and the CAN/CGA
B149 installation code.
For USA installations follow local codes and/or
the current National Fuel Gas Code, ANSI
Z223.1.
When using copper or fl ex connectors use only
approved fi ttings. Always provide a union so that
gas lines can be easily disconnected for burner
or fan servicing. Flare nuts for copper lines and
fl ex connectors are usually considered to meet
this requirement.
Important: Always check for gas leaks
with a soap and water solution or gas
leak detector. Do not use open fl ame
for leak testing.
For minimum and maximum supply pressure
see the System Data table.
1)
If the appliance is to be installed into an
existing chimney system, thoroughly clean
the masonry fi replace that has been chosen
for the Regency Gas Fireplace.
2)
The appliance is provided with an opening on
the left hand side of the control compartment
for the gas line.
Note: During any pressure testing of the gas
supply piping system that exceeds test pressures
of 1/2 psig, this appliance and its individual
shut-off valve must be disconnected from the
piping system. If test pressures equal to or less
than 1/2 psig are used then this appliance must
be isolated from the piping system by closing
its individual manual shut-off valve during the
testing.
CAUTION: If the glass is removed for
servicing, it must be replaced prior to
operating the appliance. The glass must
be fixed in the closed position when
operating.

9
Regency E21 Gas Fireplace Insert
Note: Do not operate unit if fl ue connector is not
fastened in original position.
WIRING DIAGRAM FOR THE E21-NG1 AND E21-LP1
INSTALLATION
CAUTION: Label all wires prior
to disconnection when servicing
controls. Wiring errors can
cause improper and dangerous
operation.
WARNING: Electrical Grounding
Instructions
This appliance is equipped with a
three pronged (grounding) plug for
your protection against shock hazard
and should be plugged directly into
a properly grounded three-prong
receptacle. Do not cut or remove the
grounding prong from this plug.
This heater does not require a 120V A.C. supply
for operation. In case of a power failure, the
burner switch and the optional remote control/
thermostat will continue to operate. However,
a 120V A.C. power supply is needed for the
fan/blower operation.
Caution: Ensure that the wires do
not touch any hot surfaces and are
away from sharp edges.
When connected with 120 volts, the appliance
must be electrically grounded in accordance
with local codes or, in the absence of local
codes the current CSA C22.1 (in Canada) or
with the National Electrical Code ANSI/NFPA
70-1987 (in USA).
NOTE: This unit is equipped with a heat
sensor thermodisc which will
prevent the blower from operating
until the unit reaches the correct
temperature.
Green
Ground
Neutral
Live
Black
Black
RedBlack
Fan
Thermodisc
ON OFF
Rotary Speed
Control
120V AC
60 Hz
Ground Fan
Grounding
Lug Detail
Lockwasher Fan ground
Power cord
ground wire
Star washer
Nut
Nut
#8 Ground Lug
Star washer
Gas Pilot
Thermopile
Electrode
Gas
In
Piezo
Ignitor
Thermocouple In
Brown
Red
White
Pilot
Assembly
"S.I.T" Valve
H
I
L
O
O
F
F
O
N
PI
L
O
T
Vent Spill
Switch
(Auto Reset)
Burner
ON
OFF
Remote Transmitter
(Optional)
Thermostat
(Millivolt)
(Optional)
Remote
Receiver
(Optional)
(Millivolt)
ONOFF
Regency
Black
Red
FLUE CONNECTOR INSTALLATION
1)
Remove the screw holding the fl ue connector
plate to the appliance.
2)
Slide the plate out and attach to
the fl ue liner inside the fi replace
to the fl ue collar with three sheet
metal screws.
3)
Place the appliance on the hearth.
Push the appliance into the fi re-
place and at the same time slide the
plate back onto the appliance.
4)
Replace the screw holding the plate just
Replace the screw holding the plate just
before completely pushing the appliance into
the fi replace.

10
Regency E21 Gas Fireplace Insert
INSTALLATION
GAS PIPE
PRESSURE TESTING
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kPa). Disconnect piping from valve at pressures
over 1/2 psig.
The manifold pressure is controlled by a regulator
built into the gas control, and should be checked
at the pressure test point.
Note: To properly check gas pressure, both
inlet and manifold pressures should
be checked using the valve pressure
ports on the valve.
1)
Make sure the valve is in the "OFF"
position.
2)
Loosen the "IN" and/or "OUT" pressure
tap(s), turning counterclockwise with a 1/8"
wide fl at screwdriver.
3)
Attach manometer to "IN" and/or "OUT"
pressure tap(s) using a 5/16" ID hose.
4)
Light the pilot and turn the valve to "ON"
position. Read manometer.
5)
The pressure check should be carried out
with the unit burning and the setting should
be within the limits specifi ed on the safety
label.
6)
When fi nished reading manometer, turn
off the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8"
fl at screwdriver.
Note: Screw should be
snug, but do not over tighten
snug, but do not over tighten
OFFSET FLUE
ADAPTOR
A Offset Flue Adaptor Kit,
Part #532-920
is
available as an accessory to move the fl ue
outlet back for easier liner installations in deep
fi replaces.
VENTING
THE APPLIANCE MUST NOT BE
CONNECTED TO A CHIMNEY FLUE
SERVING A SEPARATE SOLID FUEL
BURNING APPLIANCE.
This appliance is designed to attach to a 4"
diameter type B-Vent or double thickness
approved aluminium fl ex liner.
The fl ue collar of the appliance will fi t inside
a standard vent and may be fastened directly
to the vent by sheet metal screw or a B-Vent,
single wall vent connector.
B-Vent chimneys require a 1" clearance to
combustibles.
A 3" diameter type B-Vent or approved aluminium
fl ex liner may also be used with a 4" to 3" reduc-
ing adapter. Consult venting charts and local
code requirements.
The Regency Insert incorporates its own internal
draft hood, so no additional external draft hood
is required. Check periodically that the vent is
unrestricted and an adequate draft is present
when the unit is in operation.
Before installing the vent system ensure that the
damper plate is locked into the open position
and secure to prevent the damper plate from
falling down and crushing the liner.
The appliance is equipped with a vent safety
shutoff system and a safety control system
designed to protect against improper venting
of combustion products. The appliance will not
function without being connected to a proper
system.
WARNING: Operation of this heater
when not connected to a properly
installed and maintained venting
system or tampering with the vent
shut-off system can result in carbon
monoxide (CO) poisoning and
possible death.
This appliance must not be connected to a
chimney fl ue serving a separate solid fuel burn-
ing appliance.
For best venting performance, we
recommend
the following venting rules:
1)
Use only certifi ed Type B gas vent or
approved fl ex liner.
2)
Follow the vent manufacturer's instructions
and clearance requirements.
3)
Observe any local code restrictions, if any,
regarding the installation of gas inserts.
4)
Use as few elbows as possible.
5)
Keep horizontal lengths as short as possible
and maintain at least an upward slope of
1/4 in. (6.4mm) for every 12 in. (305mm) of
horizontal run.
6)
Terminate the vent with a suitable certifi ed
vent cap.
COMBUSTION AND
VENTILATION AIR
WARNING: This appliance needs fresh air
for safe operation and must be installed
with provisions for adequate combustion
and ventilation air available to the room in
which it is to be operating.
Follow CAN/CGA B149 (in Canada) or ANSI
Z223.1 (in the USA) requirements, and any
local codes or regulations of the enforcing
authority.
Air for combustion is drawn in through the front
of the unit, therefore, the front of the unit must
be kept clear of any obstructions.

11
Regency E21 Gas Fireplace Insert
INSTALLATION
TEST FOR
FLUE SPILLAGE
A " spillage" test must be made before
the installed unit is left with the customer.
Follow the procedure below:
1)
Close all external doors and windows in
the house.
2)
Light the unit and set controls to maximum.
Turn fan to OFF on unit.
3)
After fi ve minutes, test that there is a “pull”
on the fl ue by placing a smoking match,
cigarette or similar device which gives
off smoke, in front of the upper part of
the louver. To ensure a valid test, place
GAS INSERT AERATION
SYSTEM
The aeration adjustment rod is attached to the
air shutter which is located just above the orifi ce
bracket. The rod is used to adjust the aeration
on the main burner without having to take the
appliance apart.
The burner aeration is factory set but may need
adjusting due to either the local gas supply, air
supply or altitude.
Natural Gas: 1/8" (3.2mm) open
Propane: 3/16" (4.8mm) open
Note: Any damage due to carboning
resulting from improperly setting
the aeration controls is NOT covered
under warranty.
Note: Aeration Adjustment should only be
performed by an authorized Regency
Installer at the time of installation or
service.
a scrap piece of sheet metal (or other
noncombustible material) in the upper louver,
this will prevent the natural convection of the
unit from interfering with the test.
Note: The smoke should be drawn into the
louver. If the smoke is still not drawn
in, turn the unit off and check for the
cause of the lack of draft. If necessary,
seek expert advice.
OPTIONAL
BRICK PANEL
1)
Unwrap the brick pattern panels from the
protective wrapping.
2)
With the glass removed, position the
back panel fi rst (see diagram for correct
positioning), then the two side panels. Slide
the side brick panel into place from the front
of the fi rebox, there is a tab at the top of the
unit to hold the side panels in place.
3)
The brick panels should be tight against
the fi rebox sides and back. The side panels
should be fl ush with the glass.
Note: Use caution when sliding side panels
in as they can easily be scratched by
the brick panel tabs.
Valve Description
1)
Gas cock knob
2)
Manual high/low adjustment
3)
Pilot Adjustment
4)
Thermocouple Connection
5)
Main Operator
6)
Outlet Pressure Tap (Manifold Pressure)
7)
Inlet Pressure Tap (Supply Pressure)
8)
Pilot Outlet
9)
Main Gas Outlet
10)
Flange Securing Screw Holes
11)
Alternative TC Connection Point
12)
Thermoelectric Unit
13)
Additional Valve Mounting Hole

12
Regency E21 Gas Fireplace Insert
The front bottom of Log D)02-70 sits snugly
between Logs C) 02-68 and Log B)02-67.
INSTALLATION
7)
Place the embers on the front lip of the
burner as shown below.
8)
Place pieces of rockwool on the front lip of
the burner as shown below.
4)
Place the Front Left Log B) 02-67 on the 2
front pins.
FACEPLATE & TRIM
INSTALLATION
1)
Lay the faceplate panels fl at, face down on
something soft so they don't scratch.
2)
Take the top faceplate and align the holes
in it with the holes in the side panels. Using
the screws provided, attach from the top of
the panel (the holes in the top panel are
slightly larger than the holes in the side
panel to facilitate easier installation). See
diagram 1.
Hint:
Don't tighten the trim to
the bottom of the faceplate side panels with
the screws provided. See diagram 1.
E)02-69
Cutout
fi ts over
the right
edge of
the burner
tray.
6)
Position the Middle Left Log C) 02-68 onto
the 2 pins as shown below. The left edge
of the log fi ts into a notch on the Front Left
Log B) 02-67
9)
Place the Front Right Log E) 02-69 onto the
front right pin and the cutout on the bottom
right side of the log snugly against the right
edge of the burner tray.
Vermiculite
& Embers
Vermiculite &
Embers
Vermiculite
& Embers
Vermiculite &
LOG SET
INSTALLATION
Read the instructions below carefully and
refer to the diagrams. If logs are broken
do not use the unit until they are replaced.
Broken logs can interfere with the pilot
operation.
The gas log kit (set# 532-930) contains
the following:
a)
02-66 Rear Log
b)
02-67 Front Left Log
c)
02-68 Middle Left Log
d)
02-70 Middle Right Log
e)
02-69 Front Right Log
f)
Embers
g)
Vermiculite
h)
Rockwool
Note: Install Optional Brick Panels prior to
installing logs.
1)
Carefully remove the logs from the box and
unwrap them. The logs are fragile, handle
with care -
do not force into position.
The "02" refer numbers (i.e. 02-66) are
molded into the rear of each log.
2)
Sprinkle the vermiculite around the fi rebox
base. Take some of the embers (approx. 1/3
of the bag) and sprinkle over the vermiculite.
3)
Place the
Rear Log
A) 02-66
on the 2
pins on the
rear log
support and
carefully
push
down.
A)02-66
A)02-66
B)02-67
B)02-67
C)02-68
D)02-70
D)02-70
E)02-69
E)02-69
5)
Place the Middle Right Log D) 02-70 into the
cutout on Rear Log A) 02-66 and the bottom
front of Log D)02-70 snugly between Logs
C) 02-68 and Log B)02-67.
NOTE: Keep the gasket on the front edge
of the fi rebox clear of vermiculite.

13
Regency E21 Gas Fireplace Insert
Diagram 4
Diagram 5
6)
Connect the ON/OFF switch wires by taking
the black and red wires with the female
ends and connecting them to the ON/OFF
switch.
FLUSH GLASS
1)
Install the
bottom glass trim
onto the glass
support.
2)
Slide the glass into the bottom glass trim
and secure with the glass clips using the 2
phillips head screws at the top.
3)
Slide the top glass trim by sliding under the
two spring clips.
Note: To re-install the glass, reverse the
procedure.
WARNING
The use of substitute glass will
void all product warranties.
Do not operate the appliance if the
glass panel(s) are removed, cracked
or broken. Replacement of the glass
panel(s) should be done by a qualifi ed
service person.
Diagram 3
INSTALLATION
8)
The power cord should be run behind the
faceplate panel.
9)
Attach the brass trim to the faceplate by
drilling a 1/8" hole through into the faceplate
using the hole in the trim as a guide. Fasten
the trim to the faceplate panels using the
gold plated screws. See diagram 4.
Diagram 1
Diagram 2
Diagram 2
3)
Using the connectors provided, join the left
side trim (with the ON/OFF switch) to the
top trim. See diagram 2. Connect the right
side trim to the top trim.
4)
Place the trim on the assembled faceplate
panels, aligning the wire connections from
the switches with the notch on the left side
panel.
5)
Connect the fan switch wires by taking the
black and red wires with the male ends (in
the grey harness) and connect them with
the wire connectors from the fan speed
control.
Hearth Trim Option:
Hearth Trim is an option
that can be used to fi nish off the installation when
the bottom of the fi replace is higher than the
hearth or to raise the fi replace. Lay the faceplate
side panels fl at, face down on something soft
so they don't scratch. Attach the Hearth Trim to
the bottom of the faceplate side panels with the
screws provided. See Diagram
2. Now attach
the assembled pieces to the insert body.
7)
Tuck the wires into the faceplate to keep
them away from the insert using the clip
provided. Attach the clip to the rear of the
faceplate to ensure that the wires do not
touch the side of the unit. See diagram 3.
10)
Attach the faceplate panels to the insert
body using the 4 remaining black screws.
See diagram 5.
11)
Push the logo plate into the two holes in
the bottom left corner of the faceplate. See
diagram 4.
diagram 4.

14
Regency E21 Gas Fireplace Insert
BAY LOUVERS
1)
Install top louver by sliding the two bracket
clips into the brackets located on top of the
bay door. See below. The fi tted louver leaves
a small gap between faceplate bottom and
louver top.
Diagram 1
NOTE: The top and bottom trim pieces
are different.
OPTIONAL BAY FRONT
IMPORTANT
Flush glass must stay in place
when bay option is used. The bay
front is a decorative overlay only.
1)
Place the bay door onto the 2 pins on the
top of the unit.
2)
Position 2 magnets on the back of each trim
Position 2 magnets on the back of each trim
piece close to the ends. Place the top and
bottom trim pieces on the bay front.
3)
Install top and bottom louvers.
Note: Top and bottom louvers and brackets
are different. See diagram below.
2)
Install bottom louver by sliding the two
bracket clips into the brackets located
underneath the bay door and secure with
2 screws into the bracket on the bottom of
the Bay Front as per diagram 1.
INSTALLATION
FLUSH LOUVERS
1)
The Top Louver is held in place by Spring
Clips. Push into place as shown.
2)
Install the Spring Hinges on the left and right
side of the bottom of the Firebox using 2
screws per hinge.
3)
Place the Bottom Louver near the hinge. Flip
hinge over the Bottom Louver and secure
using 3 screws.
Bottom Louver
Hinge
Location

15
Regency E21 Gas Fireplace Insert
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER
IF IN DOUBT DO NOT DO THIS CONVERSION !!
Conversion Kit from Natural Gas to Propane Model #533-969
1)
Turn the unit off and allow it to cool to room temperature.
2) Shut off gass supply
3)
Unplug or disconnect power source to stove.
4)
Remove glass front (see manual).
5)
Remove logs and brick panels (if installed).
6)
Remove the Grate by removing the screws on each side of the
grate.
7)
Remove the Burner Tray by removing 1 screw on each side of the
tray, then slide the tray to the left and lift out.
8)
Pull off the pilot cap to expose the pilot orifi ce.
9)
Unscrew the pilot orifi ce with the allen key (provided) and replace
with the LP pilot orifi ce in the kit.
10)
Remove burner orifi ce with 1/2" wrench. Use another wrench to hold
onto the elbow behind the offi ceReplace with the #54 orifi ce in the
Kit.
Burner
Orifi ce
Remove the 2 screws holding the grate in position.
Remove the 2 screws,
push Burner Tray to the left, and lift off.
INSTALLATION

16
Regency E21 Gas Fireplace Insert
16)
Attach clear label "This unit has been converted to Propane" near or
on the serial # decal. Attach white label "This valve has been converted
from NG to LPG using SIT conversion Kit Code 0.907.202" onto the
valve.
17)
Replace yellow "Natural Gas" label with red "Propane" label
Replace yellow "Natural Gas" label with red "Propane" label
18)
Check for gas leaks.
19)
Check inlet and outlet pressures.
20)
Check operation of fl ame control.
21)
Check for proper fl ame appearance and glow on logs.
Remove the 2 nuts
holding the switch
box in place,
then pull the
thermosdisc out of
the bracket.
11)
Remove and discard the 3 pressure regulator mounting screws (A),
pressure regulator tower (B) and diaphragm (C).
12)
Insure that the rubber gasket (D) is properly positioned and install
the new HI/LO pressure regulator assembly to the valve using the
new screws (E) supplied with the kit. Tighten screws securely.
13)
Replace Burner Tray and reverse steps 6) to 1).
14)
Adjust the burner aeration setting from 1/8" to 3/16" as required for
the best fl ame picture.
15)
Remove the switch cover from the left side of the body base and pull
the thermodisc out of the bracket under the left side of the fi rebox
bottom and replace with the Thermodisc supplied with this kit.
INSTALLATION

17
Regency E21 Gas Fireplace Insert
FULL SCREEN FRONT
INSTALLATION
1)
Hold the full screen door up against the unit in order to make the
following wire connections.
Pull the ON/OFF connector wires thru the box and connect them to
the switch.
Connect the fan switch wires with the wire connectors from the fan
speed control. Place clips over wires and tuck into side trim.
2)
Lift the unit up slightly and push down on the corners of the Bottom
Trim Bracket and slide under unit.
Bottom Trim
Bracket
Push in Corners
3)
Completely secure full screen door to the unit by securing 4 screws
to the Left and Right Side Trim.
4)
Secure the Top Frame by sliding it on the screws at the top of the full
screen door. It is held in place by magnets.
Top Frame
Screw

18
Regency E21 Gas Fireplace Insert
INSTALLATION
6)
Place Bottom Frame near hinge. Flip hinge over Bottom Frame and
secure with 3 screws each.
Bottom Frame
Hinge Location
5)
Install Spring Hinges to the Left and Right Side of the bottom of the
fi rebox using 2 screws per hinge.
7)
Install the Left and Right Side Screen Doors by placing over top of
the hinges on the faceplate.
Hold the door at a 45 degree angle to avoid scratching the
faceplate.
Hinge
Screen Door
8)
Close screen doors.

19
Regency E21 Gas Fireplace Insert
Thermostat Wire Table
CAUTION
Do not wire millivolt
wall thermostat wires
to 120V wire.
Option 2:
WALL SWITCH
1)
Run the wire through the right or left side
inlet opening. Be careful not to damage the
wire.
Note: We recommend a maximum of 15'
of wire but if you wish to go with a
longer run, use the Thermostat Wire
Table.
2)
Connect the wire to the supplied wall switch
and install into the receptacle box.
CAUTION
Do not wire millivolt
wall switch wire
to 120V wire.
O
ption
1:
REMOTE CONTROL
Use the Regency Remote Control Kit approved
for this unit. Use of other systems may void
your warranty.
The remote control kit comes with a hand held
transmitter, a receiver and a wall mounting
plate.
1)
Choose a convenient location on the wall
to install the receiver and the receptacle
box (protection from extreme heat is very
important). Run wires from the fi replace to
that location. Use Thermostat Wire Table.
2)
Connect the two wires to the gas valve. See
diagram below.
CAUTION
Do not wire millivolt
remote control wires
to 120V wire.
3)
Install 3 AAA alkaline batteries in transmitter
and 4 AA alkaline batteries in the receiver.
Install the receiver and its cover in the wall.
Switch the remote receiver to "remote"
mode. The remote control is now ready for
operation.
Option
3:
WALL THERMOSTAT
A wall thermostat may be installed if desired,
connect the wires as per the wiring diagram.
Use table below to determine the maximum
wire length.
Note: Preferable if the thermostat is
installed on an interior wall.
Regency offers an optional programmable
thermostat but any 250-750 millivolt rated non-
anticipator type thermostat that is CSA, ULC or
UL approved may be used.
INSTALLATION
H
I
L
O
O
F
F
O
N
PI
L
O
T
TP TH
To wall switch,
remote control
or thermostat
To thermopile
THTP
14 GA.
16 GA.
18 GA.
20 GA.
22 GA.
50 Ft.
32 Ft.
20 Ft.
12 Ft.
9 Ft.
Recommended Maximum Lead Length
(Two-Wire) When Using Wall
Thermostat (CP-2 System)
Wire Size Max. Length
Wire Size Max. Length

20
Regency E21 Gas Fireplace Insert
FINAL CHECK
Before leaving this unit with the customer, the
installer must ensure that the appliance is fi ring
correctly. This includes:
1)
Clocking the appliance to ensure the
correct fi ring rate (rate noted on label) at
15 minutes.
2)
If required, adjusting the primary air to ensure
that the fl ame does not carbon. First allow
the unit to burn for 15 min. to stabilize.
3)
Check for proper draft.
7)
Turn gas control knob counter clockwise to
"ON".
8)
Use the rocker switch to operate main
burner.
9)
Rotate the variable fl ame control to adjust
the fl ame height higher or lower.
10)
Close the bottom louver assembly.
SHUTDOWN
PROCEDURE
1)
Use the rocker switch to turn off the main
burner.
2)
Open the bottom louver assembly.
3)
Push in the gas control knob slightly and
turn clockwise to "OFF". Do not force.
4) Disconnect all electric power and gas
to the appliance if service is to be
performed.
FIRST FIRE
The fi rst fi re in your stove is part of the paint
curing process. To ensure that the paint is
properly cured, it is recommended that you
burn your fi replace for at least four (4) hours the
fi rst time you use it with the fan on. When fi rst
operated, the unit will release an odour caused
by the curing of the paint, the burning off of
any oils remaining from manufacturing. Smoke
detectors in the house may go off at this time.
Open a few windows to ventilate the room for
a couple of hours.
The glass panel may require cleaning after the
unit has cooled down.
DO NOT ATTEMPT TO CLEAN THE
GLASS WHILE IT IS HOT.
Do not use abrasive cleaners on
the glass.
Note: When the glass is cold and the
appliance is lit, it may cause
condensation and fog the glass.
This condensation is normal and will
disappear in a few minutes as the
glass heats up.
DO NOT BURN THE APPLIANCE
WITHOUT THE GLASS FRONT IN
PLACE.
OPERATING INSTRUCTIONS
OPERATING
INSTRUCTIONS
Before operating this appliance, proceed through
the following check list.
1)
Read and understand these Instructions
before
operating this appliance.
2)
Check to see that all wiring is correct and
enclosed to prevent possible shock.
LIGHTING PROCEDURE
IMPORTANT: Gas cock knob cannot be
turned from "PILOT" to "OFF" unless it is
partially depressed.
1)
Open the bottom louver assembly
2)
If the control knob is in the "OFF" position
proceed to Step 5.
3)
Push in gas control knob slightly and turn
clockwise to "OFF". Knob cannot be turned
from "PILOT" to "OFF" unless knob is
pushed in slightly. Do not force.
4)
Wait fi ve minutes to allow gas, that may
have accumulated in the main burner
compartment, to escape. If you do smell
gas, follow the instructions on the front of
this manual. If you don't smell gas continue
on to the next step.
5)
Turn the gas control counter clockwise to
"PILOT".
6)
Push in control knob all the way and hold
in. Continually push and release the black
button on spark igniter until pilot lights.
Continue to hold the control knob in for
approximately one minute, then release
the gas control knob. The pilot fl ame should
continue to burn. If the pilot does not remain
lit, repeat operation allowing a longer period
before releasing gas control knob.
6)
Verify log placement. If the pilot cannot be
seen when lighting the unit - the logs or the
embers have been incorrectly positioned.
7)
The unit should never be turned off and on
again without a minimum of a 60 second
wait.
8)
When lighting the appliance, the inside of
the glass may fog up, this will burn off after
a few minutes of operation.
3)
Check to ensure there are no gas
leaks.
4)
Make sure the glass door is in place.
Never
operate the appliance with the door glass
removed.
5)
Verify that all venting and the cap is
unobstructed.
Gas In
Shut Off
Hi-Low
Pilot Adjust
Gas Out
TPTH TP TH
CAUTION
Any alteration to the product that causes
sooting or carboning that results in
damage to the unit is not the responsibility
of the manufacturer and will not be
covered by the warranty.