Regency Regency 500 Series User manual

4666-500(2003 04) C
User’s Guide
Regency™ Series 500
Single Line
Caller ID Telephone

Can I go straight to a
certain number/name
in my directory without
scrolling?
Display is blank.
Display is faint or hard
to read.
How do I clear or delete
only one memory
location?
How do I stop the
TouchLite® from flashing
when there are no
messages in the mail
box?
Messages cannot be
accessed by pressing
TouchLite®.
Must I program the area
code?
No sound on the
receiver on a brand
new phone.
Receiver won't stay
hung up when the set is
wall mounted.
Why do I have to use the
Regency power
adapter?
No, you have to scroll through the list to reach the
number you want to dial. You can scroll quickly through
by holding down the “Up” button or the “Down”
button.
Check the power cord. Ensure that you are using the
power supply that was provided with the Regency
telephone.
With the receiver "on hook" adjust contrast using the
volume control button.
You must overwrite a memory location once you have
stored something into that location. You cannot
individually erase a memory location.
While the receiver is "on hook" hold the * key down for
3 seconds.
First, ensure that the TouchLite®is programmed
correctly for easy access. See page 16. Also, please
note the TouchLite®will not operate if the telephone
has been programmed to dial in Pulse. Ensure that the
telephone is programmed for Tone dialing
(see page 10).
If your local telephone company does not deliver the
area code with a local number’s caller ID information,
it is not necessary to program this feature.
Ensure that the curly cord is connected into the correct
jack on the left side of the telephone as shown on
page 6.
Install wall mount clip provided in the package as
shown on page 9. Also, IT IS IMPORTANT when you
place the receiver into the cradle, do so by placing
the top of the receiver into place first.
All phones should be used ONLY with the power
adapter supplied with that telephone. Using another
power adapter will cause internal damage to the set.
User’s Guide
Trouble Shooting Tips for Regency 400 and 500
41
Regency™ Series 500 Single Line Caller ID Telephone
When using your telephone equipment, follow basic safety
precautions to reduce the risk of fire, shock and injury to persons:
1. Read all instructions.
2. Follow all warnings and instructions marked on the product.
3. Before cleaning, unplug this product from the wall. Use a
damp cloth for cleaning. Do not use liquid cleaners or
aerosol cleaners.
4. Do not use this product near water, for example, near a
bathtub, washbowl, kitchen sink or laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table.
The product may fall, causing damage to the product.
6. Do not block or cover the slots and openings in the cabinet
and on the back or bottom of the product. Do not place the
product on the bed, sofa, rug, or other similar surface.
7. Do not place this product near or over a radiator or heat
register.
8. Do not place this product in a built-in installation unless proper
ventilation is provided.
9. Use only the power supply provided with the set. Do not use a
power supply from another product.
10. The power supply is intended for use ONLY on a 110V-120V AC
60 Hz power outlet, which is the standard power offering in
Canada.
User’s Guide
Safety Precautions, Care and Maintenance
Regency™ Series 500 Single Line Caller ID Telephone

User’s Guide
LCD Display Information
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Safety Precautions, Care and Maintenance
Regency™ Series 500 Single Line Caller ID Telephone
40
No Calls Display
This indicates that no calls were received, and that there are no
new messages.
Line Error Display
Indicates that there was a line error when attempting to connect
to the dialed party.
11. Be sure to plug the power adapter in to the appropriate
power outlet:
a. If the power adapter has a three pronged, grounded type
attachment plug:
It will only fit into a three-holed grounding-type power
outlet. This is a safety feature. If you are unable to insert
the plug into the outlet, contact an electrician to replace
your obsolete outlet.
b. If the power adapter has a polarized attachment plug
(one blade wider than the other):
It will fit into the power outlet only one way. This is a safety
feature. If you are unable to insert the plug fully into the
outlet, try reversing the plug. If the plug does not fit,
contact an electrician to replace your obsolete outlet.
12. Do not allow anything to rest on the power cord. Do not
locate this product where the cord will be walked on.
13. Do not overload wall outlets and extension cords. This can
result in the risk of fire or electric shock.
14. Never push objects of any kind into this product through
cabinet slots. This could result in fire or electric shock. Never
spill liquid of any kind on the product.
15. To reduce the risk of electric shock, do not disassemble this
product. When service or repair is required, take it to a
qualified serviceperson.
16. Unplug this product from the wall outlet and refer servicing to
qualified personnel under the following conditions:
a) When the power supply cord or plug is damaged or
frayed.
b) If liquid has been spilled into the product.

User’s Guide
Safety Precautions, Care and Maintenance
39
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
LCD Display Information
Regency™ Series 500 Single Line Caller ID Telephone
Incoming Ring Signal Display Mode
Clock - The current date and time is continually displayed. (top
line)
Number -Call display informs you of
the message memory location of
the call being received as well as
the caller's telephone number.
(middle line)
Name - Identifies the caller IF the
caller has properly set up their system to identify themselves
(bottom line). Note: Each service area may have different
identification display systems and is usually controlled by the
calling party. Check with your local phone service provider for
their specific feature options available.
In Use and Timer Display Features
Clock - The current date and time is
continually displayed along with a
phone in use indicator. (top line)
Dialed Number - The number you
dialed and connected to. (middle line)
Data Display Line - The current activity is TALK. As soon as the line
connects, the Timer Display activates. This tracks the current calls'
length in time of minutes and seconds. (bottom line)
c) If the product has been exposed to rain or water.
d) If the product does not operate according to the
operating instructions.
e) If the product has been dropped or the cabinet has been
damaged.
f) If the product exhibits a distinct change in performance.
17. Do not use the telephone (other than a cordless type) during
an electrical storm. There is a remote risk of electrical shock
from lightning.
18. Do not use the telephone to report a gas leak if the telephone
is in the vicinity of the leak.
19. Keep the telephone dry. Wipe immediately if wet. Liquids
may contain minerals that can corrode the electronic circuits.
20. Use and store the telephone in a moderate temperature
environment. Extreme temperatures can shorten the life of
electronic devices, damage batteries and distort or melt
plastic parts.
21. Keep the telephone away from excessive dust and dirt.
22. Wipe the telephone with a damp cloth occasionally to keep
it looking new. Do not use harsh chemicals, cleaning solvents
or strong detergents to clean the telephone.

User’s Guide
LCD Display Information
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Table of Contents
Regency™ Series 500 Single Line Caller ID Telephone
38
On-Hook Display Mode
Clock - The current date and time is
continually displayed.
Number of Calls - The number of
new calls (unanswered) and total
number of calls in storage is
displayed. (middle line)
Data Display Line - The current activity is displayed as NEW and
TOTAL to compliment the number of calls. (bottom line)
Dialing Display Mode
Clock - The current date and time is
displayed along with an off-hook
handset display. (top line)
Dialing of Number - The number you
are dialing will display as you press the dial keys or with the
REDIAL feature, the last number will be displayed. (middle line)
Data Display Line - The current activity is TALK when the receiver is
off-hook. (bottom line)
Congratulations on the purchase of your Regency™ Series single
line caller ID telephone. This high precision electronic device
includes advanced features suitable for use in today’s
environment and requires minimal maintenance. It is simple to
install and easy to use — especially with your Telephone
Company operating features.
Read this user’s guide to become familiar with all aspects of your
new telephone:
Getting to know the Features . . . . . . . . . . . . . . . . . . . . . . . . .Page 1
Learning about the Function Keys . . . . . . . . . . . . . . . . . . . . .Page 3
Connection Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 4
Installing the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 6
• Checking the parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
• Connecting the handset cord . . . . . . . . . . . . . . . . . . . . . . .6
• Connecting the line cord . . . . . . . . . . . . . . . . . . . . . . . . . 7
• Connecting the power adapter . . . . . . . . . . . . . . . . . . . 7
Wall Mounting the Telephone . . . . . . . . . . . . . . . . . . . . . . . . .Page 9
Programming the Telephone . . . . . . . . . . . . . . . . . . . . . . . .Page 10
• Language Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
• Tone / Pulse Dialing Option . . . . . . . . . . . . . . . . . . . . . . . .10
• Automatic Time and Date Setting . . . . . . . . . . . . . . . . . . .11
• Manually Setting Time and Date . . . . . . . . . . . . . . . . . . . .11
• Flash into Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
• Pause into Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
• Area Code into Memory . . . . . . . . . . . . . . . . . . . . . . . . . . .13
• Access Code into Memory . . . . . . . . . . . . . . . . . . . . . . . . .15
• TouchLite® Message Retrieval Button . . . . . . . . . . . . . . . .16
• Editing the TouchLite Message Retrieval Button . . . . . . .18
• Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
• Manual Entry and Key Pad Guide . . . . . . . . . . . . . . . . . .20

User’s Guide
Table of Contents
37
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
LCD Display Information
Regency™ Series 500 Single Line Caller ID Telephone
Deleting Caller Log Records
To delete ONE stored call:
1Press the UP or DOWN key to
activate the display for scrolling.
The LCD screen will display TOP
OF LIST or BOTTOM OF LIST if you
reach either end. Scroll to the
number to be deleted.
2Then press the DELETE key once
and the LCD will display the
question ‘DELETE?’.
3Press the DELETE key a second time to delete.
To delete ALL stored calls:
1Press the UP or DOWN key to
activate the display for scrolling.
2Press and hold the DELETE key
until the LCD displays the
question ‘DELETE ALL?’
3Release and press the DELETE
key again.
• Direct Entry from Caller Log . . . . . . . . . . . . . . . . . . . . . . . .21
• Reviewing Information in Memory . . . . . . . . . . . . . . . . . . .22
• Changing Information in Memory . . . . . . . . . . . . . . . . . .23
• Ringer Volume and Ring Tone Selection . . . . . . . . . . . . .24
Using the Features and Options . . . . . . . . . . . . . . . . . . . . . .Page 25
• Retrieving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
• Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . .26
• Using the Mute Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
• Turning Message Waiting Light On or Off Manually . . . .27
• Placing a Call from Speed Dial Memory Location . . . . .28
• Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
• Hold Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
• Redial Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
• In Use Line Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
• Handset Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . .31
• Flash Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
LCD Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 32
• Visual Call Waiting LCD Display Information . . . . . . . . . .33
• LCD Contrast Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . .33
• Scrolling the Caller Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
• Call Back Dialing Feature . . . . . . . . . . . . . . . . . . . . . . . . . .34
• Adding/Deleting Characters on LCD Display . . . . . . . . .35
• Deleting Caller Log Records . . . . . . . . . . . . . . . . . . . . . . . .37
• On-hook Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
• Dialing Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
• Incoming Ring Display Mode . . . . . . . . . . . . . . . . . . . . . . .39
• In Use and Timer Display Features . . . . . . . . . . . . . . . . . . .39
• No Calls Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
• Line Error Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Trouble Shooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 41

User’s Guide
LCD Display Information
1
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Getting to know the Features
Regency™ Series 500 Single Line Caller ID Telephone
36
2Add a character by pressing a
keypad number to activate the
editing feature.
3Press the DELETE key to start
deleting individual characters.
4Lift handset.
5Press the DIAL key to dial the
number.
Note: When deleting characters
from a caller's identity, the call log
will not be changed.
The FEATURES of this telephone are:
• Single line
• Illuminated 2-way speakerphone (Half Duplex)
• Speaker volume control
• Microphone mute feature with illuminated status indicator
• Large, backlit, contrast adjustable, LCD display shows:
• Caller ID information
• Date and Time
• Dialing Verification
• Elapsed Call Timer
• Functional Icons
• *Caller ID feature – Type II with 60 memory, up / down scroll,
and direct call back
• 10 Speed Dial memory locations with directory display and
dial out
• Interactive caller log editing for storing memory
• *Visual message waiting indication – ClassSM compatible
• * One touch message retrieval feature
• Interactive directory and storage feature
• Electronic hold with a back-lit indicator
• In-use line status indicator
• Tone or Pulse dialing
• Ringer volume and RingTone control
• Convenient data port

User’s Guide
Getting to know the Features
35
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
LCD Display Information
Regency™ Series 500 Single Line Caller ID Telephone
2
Caller Log Call Back Dialing Feature:
Adding or Deleting Characters on the LCD Display
Numbers in the caller log can be edited before dialing. When
editing a number to be dialed, the caller log will not remove the
information already stored. To delete one or more digits from the
caller log, you must first press a digit or add a character from the
keypad to activate delete.
To add digits to the displayed number:
1Press the UP or DOWN key to activate the display for scrolling.
2Scroll the UP or DOWN key to find the number to be dialed.
3If you need to add a number prior to the numeric string on
the display, press the keypad number you require and it will
be placed on the display for dialing.
4If using the handset, lift handset, then press the DIAL key to
dial the number.
5If using speakerphone, simply press the DIAL key.
Note: The number can only be inserted prior to the displayed
digits. See Delete Characters for
improperly inserted characters.
To delete digits from the displayed
number:
Press the UP or DOWN key to
activate the display for scrolling.
1Scroll the UP or DOWN key to find the number to be dialed.
Caller ID/LCD DIsplay continued on next page
• Handset volume control (ADA compliant)
• Last number redial key
• Flash Key
• Pause key
• Desk or wall mountable
• Fully modular, easy to install
* Caller ID, Message Manager (voice mail) and Visual Call
Waiting are features that require subscription to your local
Telephone Company provided services. These telephone features
will not work unless you are a subscriber.

User’s Guide
LCD Display Information
3
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Learning about the Function Keys
Regency™ Series 500 Single Line Caller ID Telephone
34
Scrolling the Caller Log
Users can scroll upward and downward through the caller log
records in the same order as they were received.
Press the UP or DOWN key continuously for two seconds to start
scrolling.
• When pressing the UP key
continuously, you will scroll
upward in the calling record.
• When pressing the DOWN key
continuously, you will scroll
downward in the calling record.
• The starting point of scrolling
starts at the caller log record that
is in view.
• Stop scrolling when TOP OF LIST is
displayed.
Call Back Dialing Feature
Allows the user to call back stored
numbers, or to select and call a
number from the call log. The Call
Back feature allows the user to add
or delete characters to accurately
pattern the number to be called.
Information available on the LCD
when using the DIAL feature key
includes incoming call history:
• Date and time of the incoming call.
• Location number of the call in storage.
• Caller's number.
• Caller's name.
LCD Display
Large back-lit display that shows
the caller ID information, number
of new calls recieved and total,
with date and time, and caller log
Up & Down Scroll Key(s)
Displays the calls received in sequential
order and searches storage locations.
Delete Key
Used to edit Caller Log characters for
storage and deletes Caller Log
information.
Dial Key
Used to dial numbers from the Caller
Log and memory storage locations.
Directory/Storage Key
Used to locate stored numbers for
dialing and used for storing memory
locations.
Redial/Pause Key
Redials the last number dialed. Pause
is used to program a 3 second delay
in speed dialing.
Flash Key
Provides a 600ms timed line break.
Data Input Keys
Data input keys for feature
programming.
Handset Volume Control Key
Controls the loudness of the handset
when off hook.
LCD Contrast Control
Controls the darkness of the LCD
(UP/DOWN) on hook.
In Use Light
Shows the line is in use when illuminated.
TouchLite® Message Retreival Button
Visual lamp indicator and message
retrieval button that illuminate when a
message is waiting, if you are equipped
with a message system
Speaker On/Off Key
Used to activate the speakerphone
for handsfree use.
Handset
Low profile design, hearing aid
compatible.
Numeric Dial Pad
Large keys used for outbound dialing
and programming memory locations
Hold Key
Used to place caller on hold
Mute Key
Disables the handset and
speakerphone microphones when
illuminated.

User’s Guide
Connection Points
33
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
LCD Display Information
Regency™ Series 500 Single Line Caller ID Telephone
4
Visual Call Waiting LCD Display Information
The Regency™ Series LCD display supports Type II Caller ID which
provides incoming Call ID information while the phone is in use.
The user has the option to answer the call or allow the call to
automatically be forwarded to the user's voicemail.
When the user is on one call any new incoming call will be
displayed on the screen. The display will show the following
information:
• The date and time of the
incoming call and a CW
symbol.
• The location number of the
call in storage, and the
incoming caller's telephone number.
• The incoming caller's name.
Note: When the call goes to voicemail, the Caller ID information
can be retrieved from the call log.
Contrast Adjustment (5-Step)
When the phone is on-hook, the
VOLUME key is used for the 5-step
LCD contrast adjustment.
Press volume ▲once to darken the
screen. Press volume ▼once to
lighten the background of the LCD
screen.
Note: Contrast adjustment starts in
the third step and can be increased
or decreased by two steps.
Data Port
Strain Relief
Power Supply Connector
Line Cord Connector
Handset Jack
Right side
Left side
Rear
See chart on page 5 for description of connection points.

User’s Guide
LCD Display Information
5
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Connection Points
Regency™ Series 500 Single Line Caller ID Telephone
32
LCD Display Information
The backlit Liquid Crystal Display (LCD) shows Caller ID information
(name and number, call log, message waiting indicator, time and
date, call timer).
Feature Note:
The LCD display backlighting feature is activated upon receipt of
the first ring, when the handset is lifted, or by pressing any key.
The callers name and number is displayed on the LCD between
the first and second ring. You may elect to answer or allow the
call to be forwarded to a voicemail system. The number will be
stored in the caller log for retrieval in either case.
There are four keys (UP, DOWN, DELETE and DIAL) that help
manage stored information.
Information available on the screen when in idle mode (on-hook)
is:
• Date, time and an envelope on the first line. The envelope will
appear only when a message
has been received in
voicemail or "Message
Manager".
• (NEW) - The number of new
messages awaiting retrieval.
• (TOTAL) -Total messages received and stored into memory (up
to 60 messages). When the memory is full, the oldest of the 60
call records will be automatically deleted, and the newest
call will be accepted into memory.
CONNECTION FUNCTION
POINT
Data port
Handset jack
Line cord
receptacle
Power receptacle
Convenient port for connecting a computer,
modem, base station for a cordless phone, fax
or answering service.
Note: A safety plug found inserted in the data
port must be removed before use.
Modular receptacle for connecting the handset
coil cord.
Modular receptacle for connecting telephone
line cord.
Used to connect the power adapter.
This table explains the labels in the diagram:

User’s Guide
Installing the Telephone
31
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Using the Features and Options
Regency™ Series 500 Single Line Caller ID Telephone
6
Handset Volume Control
With the handset off-hook, press
the arrows on the VOLUME key
repeatedly to increase or
decrease the volume. The
volume of the handset receiver
can be increased by 12 to 18
decibels.
The VOLUME key is an 8-step
volume control switch. Each volume level is indicated on the LCD
screen.
Note:
The handset volume control switch
will automatically reset back to its
normal level when hanging up.
This will ensure that the handset
volume resets back to normal for
the next phone call.
Flash Key
The FLASH key is an electronic
timed line break of 600 milli
seconds, like hanging up
momentarily, that is used for
accessing line features provided
by your telephone company or
by your telephone system. For
example, many times a flash is used for accessing features such
as Call Waiting. When used in a Centrex application, it can be
used to access other features like Call Pick-Up, Call Transfer, etc.
Contact your telephone system coordinator or your local
telephone company for further information regarding your line
Checking the Parts List
Ensure you have the following parts:
1. Wall mount wedge.
2. Power Adapter.
3. 7’ Modular
telephone line cord.
4. 10’ Modular coiled
handset cord.
5. 8" Modular wall
mount telephone
line cord.
6. Wall mount clip.
Connecting the handset cord
1Plug one end of the handset cord into the modular jack on
the handset.
2The remaining end
of the handset
cord plugs into the
jack located on
the left side of the
base unit.
3
4
2
5
1
Handset Cord
6

User’s Guide
Using the Features and Options
7
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Installing the Telephone
Regency™ Series 500 Single Line Caller ID Telephone
30
Redial Key
The REDIAL key is used to
automatically redial the last number
dialed.
To use:
1Lift the handset, or press the
SPEAKER key.
2Press the REDIAL key.
3The number that was last dialed
will automatically be dialed.
In Use Line Indicator
The LED will illuminate to
indicate that another phone is
in use and sharing the same
line.
Connecting the line cord
1If the telephone is to be desk mounted, plug one end of the 7’
line cord into the modular jack at the rear of the telephone.
2The remaining
end of the line
cord plugs into
the jack located
on the wall.
3If the telephone is
to be wall
mounted, use the
8" line cord supplied instead. See also page 8 for more
information on wall mounting your telephone.
Connecting the power adapter
The power adapter provides the power source to the telephone.
1Plug the power adapter into the back of the telephone.
2Wrap the power wire around the strain relief provided . This will
avoid accidental disconnection of the power cord.
3Plug the power adapter
into a standard 120V
AC power outlet.
Mounting holes are
provided to secure the
power adapter to the
AC wall outlet.

User’s Guide
Installing the Telephone
29
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Using the Features and Options
Regency™ Series 500 Single Line Caller ID Telephone
8
Data Port
The data port (jack) on the side of the base unit is used to plug in
any standard telephone device such as a:
• fax machine
• base station for a
cordless telephone
• computer modem
• answering machine
Note: There is a plastic safety plug inserted into the data jack
which must be removed using a small tool such as tweezers.
BE SURE TO UNPLUG BOTH THE TELEPHONE LINE CORD AND THE
POWER SUPPLY FROM THE REAR OF THE TELEPHONE PRIOR TO
REMOVING THIS SAFETY PLUG.
Hold Key
To use, press the HOLD key. The key will
illuminate indicating that the line is on
hold.
When placing a caller on hold, the
handset can be returned to its on-
hook position. The line will not be
disconnected. To return to the caller,
lift the handset, or press the SPEAKER
key.
Installation is completed
The following information will be displayed on the LCD (after
going on-hook) when the installation is complete.

User’s Guide
Using the Features and Options
9
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Wall Mounting the Telephone
Regency™ Series 500 Single Line Caller ID Telephone
28
Placing a Call from Speed Dial Location:
1Lift the handset or press the speakerphone.
2Press the DIRECTORY /
STORE key.
3Press the UP / DOWN
key to locate the
name or number’s
memory location (i.e.
MEM1, MEM2, etc.).
The number will be
displayed on the LCD
display.
4If needed, add (or
delete) any digits to
the number by pressing
the dialing keypad (or
the delete key,
respectively).
5Press the DIAL key and the number will be dialed.
Wall Mounting the Telephone
1First, remove the clip provided in the set
by sliding it straight up (Figure 1) , and
replace with the Wall Mount Clip found in
the packaging, as shown (Figures 2-3).
2Replace the desk mount wedge with the
wall mount wedge. To remove the desk
mount wedge, press the two release tabs
as shown. The wedge will snap off. Insert
the tabs of the wall mount wedge (Figure
4) and snap into place.
3Insert the short line cord into the jack at the rear of the
telephone. Plug the opposite end into the jack on wall.
Figure 1 Figure 3Figure 2
Wall Mount Clip
Figure 4

User’s Guide
Programming The Telphone
27
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Using the Features and Options
Regency™ Series 500 Single Line Caller ID Telephone
10
Turning Message Waiting Light On/Off Manually
This allows the first user of voicemail the opportunity to notify
another user that a voicemail message is waiting for their review.
It also allows the user to stop the message waiting light from
flashing if it is doing so in error. When used, it will reset the light
signal in the phone. This does not send any outgoing signal to an
outside voicemail service.
When the message waiting light is turned off, it will re-activate
when a new phone message arrives in voicemail.
To turn ON:
While in on-hook state, and the light
is OFF, press the * key for three
seconds and the TouchLite® will
light.
To turn OFF:
While in on-hook state, and the light
is ON, press the * key for three
seconds and the TouchLite® will
turn off.
Note: When turning light off, the
Mail Icon on the LCD display will
also turn off.
Features and options are programmed by utilizing the DIRECTORY
STORE key.
Language option
Used to change the LCD
screen from English
(default) to French or
Spanish.
1Press the DIRECTORY /
STORE key until the LCD display reads:
-1-ENG, -2-FRA, -3-ESP.
2Enter the digit number of the selected language.
RESULT: The language selected displays immediately.
Tone / Pulse dialing option
Allows the user to select
tone (default) or pulse dial
mode from the LCD
display.
1Press the DIRECTORY /
STORE key until the LCD
display reads: TONE = 1 PULSE = 2.
2For tone dial mode, press the 1key.
For pulse dial mode, press the 2key.
RESULT: The LCD displays OK for the selected dial mode.

User’s Guide
Programming The Telephone
11
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Programming The Telphone
Regency™ Series 500 Single Line Caller ID Telephone
26
Automatic Time and Date Setting
The date and time are programmed automatically by the 1st
incoming call if the user subscribes to Caller ID service. Each
incoming call refreshes the date and time. Between calls, the
date and time are maintained internally by the telephone unit.
Manually Setting Time and Date
Press the DIRECTORY / STORE key until
the LCD displays: SET UP MONTH 01.
Using the keypad, enter the two-digit
number of the current month (01-12).
For example, 09 for September.
1Press the DIRECTORY / STORE key
again to store the month. The LCD
will then display SET UP DAY 01.
Enter the two-digit number of the
current date (01-31). For example,
09 for the ninth day in the month.
2Press the DIRECTORY / STORE key
again to store the day. The LCD
screen will then display AM=1
PM=2.
3Press 1for AM or 2for PM.
4Press the DIRECTORY / STORE key
again until the LCD displays: SET UP
HOUR 01, then enter the current
hour (01-12).
5Press the DIRECTORY / STORE key
to store the hour. The LCD screen will then display SET UP MINUTE 00.
6Enter the two-digit number of the current minutes(s) (00-59), press the
DIRECTORY / STORE key to store the minute.
Using The Speakerphone
The speaker phone feature
allows for hands free operation.
To use, simply press the SPEAKER
button when placing or
answering a call. The telephone
will activate the line
automatically. The SPEAKER
button will illuminate indicating
the speakerphone is in use.
When using the speakerphone,
the volume can be adjusted by pressing the volume key up or
down.
To hang-up, simply press the SPEAKER button.
Using The Mute Button
A MUTE button is provided to
allow for privacy during a
background conversation. When
the MUTE button is activated:
a. the microphone in the
handset and speakerphone are disabled.
b. the caller cannot hear your voice, and
c. the mute button will illuminate to show that the feature is
activated.
To de-activate, press the MUTE button again.

User’s Guide
Programming The Telephone
25
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Programming The Telephone
Regency™ Series 500 Single Line Caller ID Telephone
12
Flash into Memory
The FLASH key is a storable function into memory that is used to
provide a 600 milli second timed line break, like hanging up
momentarily. This function may be required for accessing line
features provided by your
telephone system or local
telephone company. For
example, the FLASH is used
to access line features such
as Call Waiting. In a centrex
application, it is convenient
to program the FLASH
function along with the
system feature access code
and labeling the speed dial
position as CallPick-Up, Call
Transfer, etc. Contact your system coordinator or local telephone
company regarding special line features that you may have.
Note: The FLASH function counts as 1 digit when stored into a
speed dial memory location.
Pause into Memory
The PAUSE key is used to
program a 3 second delay
into memory. A speed dial
number may need to pause
during its dialing sequence
prior to entering the next set
of digits to ensure proper
connections
Note: The PAUSE function counts as 1 digit when stored into a
speed dial memory location.
- You may also adjust the ringer volume while the telephone is
ringing due to an incoming call by simply pressing the
VOLUME key up or down. The
ringer volume control will
automatically set to the
selected level for the next
phone call (Figure 3).
Note: The lowest level will turn off
the ringer.
Retrieving Messages
TouchLite® Message Retrieval Feature
1Press the TouchLite® Message Retrieval Button to
automatically call your voice messaging service or "Message
Manager".
2The mute feature is
automatically enabled.
Note: The TouchLite® must be
programmed before messages can
be retrieved. Refer to page 16 for
programming instructions.
Note: When storing a password into memory, pauses should be
programmed into the dialing pattern to delay the connection. To
find the proper timing, continue to
change the SECOND OF WAIT
programming until the voicemail
connects properly. Refer to page
16 for programming instructions.
Figure 3

User’s Guide
Programming The Telephone
13
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Programming The Telephone
Regency™ Series 500 Single Line Caller ID Telephone
24
Area Code into Memory
If your local telephone company does not deliver the area code
with a local number’s caller ID information, it is not necessary to
program this feature.
The area code is programmed into memory to allow the
telephone to recognize the local
area code. When this number is
programmed, the area code will
not be dialed when using the call
back feature to call back a
person within the same local
calling area.
Note: Programming should be performed with the telephone on-
hook
1Press the DIRECTORY / STORE key (located on the top side of
the base) until ENTER AREA CODE is displayed on the LCD
screen.
2Enter the area code number of your location using the
numeric dial pad. Do not enter a ‘1’ as the first digit.
3Press the DIRECTORY / STORE key again and the screen will go
back to its normal position after a 15 second delay.
Ringer Volume and Ring Tone Selection
There are two versions of the Regency 500:
1 Version One:
- The switch used to adjust the ringer
volume is located on the right side of
the telephone base. To adjust the
loudness of the ringing, slide the switch
to the desired position of HI/LOW/OFF.
The factory sets the ringer volume to
the HI position.
- One ring tone available.
2 Version Two:
The Ringer Volume and 4 selections of
ring tones are accessed through the
Directory Store Key
- With the handset on-hook, press
the DIRECTORY/STORE key until the
LCD display reads VOLUME <<<
( Figure 1). The ringer volume is
initially set to the 4th level of the
volume range. Use the VOLUME key,
located below the dial pad, to
adjust the volume. The ringer
volume control will automatically set to the selected level for
the next phone call.
- Press the DIRECTORY/STORE key again. The LCD display will
read RINGER TONE 0 — 3: 0 ( Figure 2). Then enter the digit
number ( 0, 1, 2, 3) of the desired ringer tone. The ringer tone
control will automatically set to selected level for the next
phone call.
Figure 1
Figure 2

User’s Guide
Programming The Telephone
23
Regency™ Series 500 Single Line Caller ID Telephone
User’s Guide
Programming The Telephone
Regency™ Series 500 Single Line Caller ID Telephone
14
In Some Areas, The Area Code is Required for a Local Call
In some areas, the local service provider uses the same area
code for local calls. The following options are available for these
areas. Try each of the following scenarios and use the one with
the best result:
1Program the area code, then place a local test call using the
call back feature.
2Delete the area code and do not program the access code.
Place a local test call.
3Program the area code into the access code location. Place
a local test call. (caution: this will always dial the area code)
4Use the keypad to add any additional number(s) to the
displayed number on the screen. Place a local test call.
Note: Depending on your area and dialing pattern, you may
obtain the best result by using both the access code and area
code fields. If these sequences do not work, use the keypad entry
as an option for your Call Back.
Changing information in memory
To change a name and number that is already programmed into
a speed dial location:
1To select a memory location, press the
DIRECTORY / STORE key. The LCD will
display as follows. (MEM1: NAME): (Figure
1). Use the UP / DOWN key to find the
desired memory location (MEM1,
MEM2…MEM10).
2Press the DIRECTORY / STORE key again and the LCD will display
OVERWRITE? (Figure 2). To proceed, press
the DIRECTORY / STORE key again and
the LCD will display MEM 1 ENTER NAME
(figure 3). If you do not want to make any
changes, simply lift the handset, then
hang up again.
3Enter any alphanumeric characters for
the name using the keypad. If you
entered an incorrect character, press the
DELETE key to delete the character. When
complete, press the DIRECTORY / STORE
key again to store the name. The LCD will
then display NUMBER (figure 4).
4Enter the number using the keypad. Press
the DIRECTORY STORE key to store the
number. If the number does not need to
be overwritten, press the DIRECTORY /
STORE key to bypass the number edit
mode and the original number in memory
will be retained.
5Press the DIRECTORY / STORE key twice to bypass the store AREA CODE
and ACCESS CODE. These two areas are not part of the speed dial
programming and any changes could affect the proper operation of
other features. See pages 13 to 15 for further information about AREA
CODE AND ACCESS CODE.
Figure 1
Figure 4
Figure 3
Figure 2