Reiner cyberJack RFID universal User manual

cyberJack
User manual
®RFID universal

cyberJack® RFID universal manual
Content
Foreword1 1
Device description2 2
.................................................................................................... 22.1 How to unpack and install the reader
The functions of your chip card reader3 3
.................................................................................................... 33.1 Device Manager .................................................................................................... 73.2 The function of secure PIN input
.................................................................................................... 93.3 How to display revision.................................................................................................... 113.4 Module Management .................................................................................................... 133.5 How to switch off the RFID field
.................................................................................................... 133.6 Integration of the cyberJack chip card reader in applications
How to install the hardware on the PC4 14
.................................................................................................... 144.1 How to install drivers under Windows
.................................................................................................... 144.2 How to install the software components
.................................................................................................... 174.3 How to install drivers under Linux
......................................................................................................................................................... 17Linux.deb4.3.1 .................................................................................................................................................. 17Description for ubuntu .................................................................................................................................................. 18Description for debian ......................................................................................................................................................... 18Linux.rpm4.3.2 .................................................................................................... 194.4 Driver installation under Mac
......................................................................................................................................................... 19Mac OS X4.4.1
Safety notes5 22
Support6 23
Technical references7 24
.................................................................................................... 247.1 LED functions .................................................................................................... 257.2 Technical operating environment
.................................................................................................... 257.3 Security functions .................................................................................................... 277.4 Regulatory Notes
Declaration of Conformity8 28
.................................................................................................... 288.1 cyberJack RFID universal
Index 29

Foreword
1
1 Foreword
Dear customer,
Thank you for choosing an RFID chip card reader from the cyberJack®RFID family of REINER SCT.
The device was developed and manufactured with great care in Germany and will therefore support you
reliably for many years. In the following we want to briefly inform you about the most important fields of
application of the cyberJack®RFID chip card reader.
What is RFID?
The Radio-Frequency Identification (RFID) Technology enables contactless communication between a
chip card and a reading device. The number of systems which support this radio technology is
constantly rising. For example: contactless payments using money or credit cards, time recording,
access control, animal identification, merchandise and inventory management. Besides employee ID
cards and the electronic passport, the new german ID card also communicates with the reading device
via RFID.
This state-of-the-art technology simplifies chip-card handling and enables them to be used in many new
applications.
We wish you great success with your new device
REINER SCT
Reiner Kartengeräte GmbH & Co. KG
Goethestraße 14
78120 Furtwangen
Germany
www.reiner-sct.com
V1.00 25.10.2012

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2 Device description
2.1 How to unpack and install the reader
Unpacking
The packaging contains1):
cyberJack®RFID universal
Stand Base
USB cable
Brief instructions on how to install the device
Driver CD
1)
Depending on the version and the source of supply, the contents may vary or there are additional
components in the packaging.
How to install cyberJack® RFID universal
Please remove the device and the USB cable supplied with it from the packaging and plug the USB
cable into the socket on the rear of your cyberJack® RFID universal . The arrow on the small plug
must be visible to you. Then insert the USB cable into the cable duct in such manner that the cable is
conducted to the rear or side. If you conduct the cable to the rear you can also use the other cable
duct in the foot. Install the device in such manner that you always have all operating elements within
your field of vision and you can easily operate the keyboard.
Please pay attention that metallic or metallised conducting or aqueous materials below, or close to,
the chip card reader may influence the chip card reader's characteristics for physical reasons.
Therefore you must avoid operating the device close to such materials.
This device is intended for use in an office or home environment.
How to handle the cards
The cyberJack®RFID universal can be used to read out both contact-type and contactless chip
cards. Two separate slots for cards are provided for the purpose. The front slot is for the contact-type
chip cards and the rear slot for the contactless chip cards.

The functions of your chip card reader
3
3 The functions of your chip card reader
3.1 Device Manager
The cyberJack Device Manager is only available for the Windows
operating system at the moment.
After the restart please start the cyberJack Device Manager program, function test in the Start menu
under Start > Programs > REINER SCT cyberJack. When the Device Manager starts a registration
dialog is displayed to you. We recommend that you make use of the opportunity to register because
you will then always be informed about new developments which offer you even more benefit from your
cyberJack®.
Test tab
If you have connected multiple chip card readers you can select the relevant chip card reader under (1).
Take a random chip card (cash card, telephone card, insurance card etc.) and insert it completely into
the slit (half the length of the card disappears into the device) of the cyberJack®as indicated by the
symbol on the device and the [Start Test] button (2). Various tests are performed, thus checking if the
cyberJack was installed correctly. If a fault occurs during the test you will find help under the Support
tab. Here you can immediately establish a connection to the Online Test wizard and send an error log
to our Support.

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Info tab
In the Info tab various operating and configuration states of the chip card reader and the components
belonging thereto are displayed.
Update tab
In Update you can check if you have the up-to-date driver status and firmware for the cyberJack®RFID
universal . By activating the link Check for new versions your Internet browser is started and a
connection to the REINER SCT Download server established. If your browser is not conveniently linked
to an RDT connection, please start it manually before checking for new versions. If there are new
versions, you can update your system directly. For this purpose follow the menu navigation.
Thereafter you can update the module management of your existing modules and the firmware of the
chip card reader.
Further information is available in the chapter Secure firmware download.
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The functions of your chip card reader
5
Support tab
Via Support you can contact the REINER SCT Support directly. For this purpose your current cyber
Jack®installation data and some important information regarding your PC configuration are determined
and sent to REINER SCT by e-mail. A member of our Support team will then contact you by e-mail or
telephone.
PIN Dialog tab
The PIN dialog contains special functions which can be activated and certain special configurations
made. Some of them are only needed on very rare occasions; therefore in case of doubt the factory
configuration should be retained.

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Acoustic settings
(1) Here you can choose whether pressing the key for the PIN input should generate a sound.
(2) Tick here and the request for the PIN is given acoustically by a friendly voice.
(3) Here you can adjust the display contrast of the chip card reader and hence obtain the optimal
setting for reading out the chip card reader display.
(4) During PIN input you can darken the desktop by means of slide control. You can test the degree of
the setting by means of the Test Setting button .
Extras tab
Here you can select the language for the Device Manager (1).
In the case of some signature applications it may occur that our chip card readers are not identified.
Then the old PS/SC reader names must be activated (2).

The functions of your chip card reader
7
About tab
Here you can find the registration information you have given as well as a direct link to the home page
of REINER SCT where you can find information about new products. If you have not yet registered, you
can do it here whenever you like.
3.2 The function of secure PIN input
The secure PIN input function serves to keep your PIN code in a secure environment. Various hacker
attacks had already aimed at spying out the PIN. The attackers benefit from the fact that the PC
represents an insecure environment in which keyboard inputs can easily be recorded and sent via the
Internet. Secure input of the PIN is controlled by the PC application. Most programs in the fields of
home banking and electronic signature support this function.
The PIN may only be input if the flashing yellow LED signalises the
presence of a secure channel between the keyboard and the
cyberJack® RFID universal. In addition the green Duo LED lights up
when a contact-type chip card is accessed, or the blue Duo LED
lights up when a contactless chip card is accessed. Please pay
attentionthat nobody is watching you while you are inputting the PIN
and conceal the PIN!
Displayand LED indicator during PIN input
If a secure PIN input with a contact-type chip card is started by the application the yellow LED flashes
and the green Duo-LED lights up. If a secure PIN input with a contactless chip card is started by the
application the yellow LED flashes and the blue Duo-LED lights up. The PIN can then be input within
the specified time.The time between the input of two PIN numerals is 5 seconds, whereby 5 seconds
are available for each PIN numeral. The PIN dialog is shown on the display of the chip card reader. The
`*` character here stand for a feedback for a single press of the key. The PIN numerals themselves do
not leave the chip card reader and cannot be read off it at any time.
The following display screens appear on the chip card reader if a secure PIN input is necessary.

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Request Secure PIN
Request Signature PIN
Secure changing of the PIN
In order to change the PIN in secure mode the current PIN must first be input. Thereafter the new PIN
is input twice. Each PIN input is acknowledged by pressing the [OK key]. The following display
screens appear.
1. Input current PIN
2. Input new PIN
3. Repeat new PIN
Secure changing of the PIN is not supported by all chip cards. In case of doubt please
contact the card issuer (bank, trust-centre etc.).
The meaning of the PIN pad keys
0 - 9
Input the PIN numerals
OK
Acknowledgement of transactions, e.g. of the input
PIN
C
To abort the PIN input
CLR
Deletes the PIN
@
Indication of revision
UP arrow key
Function application-specific
DOWN arrow key
Function application-specific
Each time a push of a key is processed by the chip card reader a short acoustic signal is output. This
acoustic signal is the same for all keys.

The functions of your chip card reader
9
Securityfunction for secure PIN input
Secure PIN input is one of the most important security functions of a chip card reader from security
class 2 upwards. Secure PIN input is feasible with both a contact-type and a contactless chip card. To
ensure that the PIN is not stored in the chip card reader the hardware and the software of the chip card
reader have been subjected to strict security-related evaluations. To ensure that the PIN cannot be
stored on the inserted chip card, within the "Secure PIN input" mode only commands which can be
used for authentication purposes are forwarded to the chip card.
These are exclusively:
VERIFY
CHANGE REFERENCE DATA
DISABLE VERIFICATION REQUIREMENT
ENABLE VERIFICATION REQUIREMENT
RESET RETRY COUNTER
All other commands to the chip card are blocked by the chip card reader.
3.3 How to display revision
There are two ways of displaying the revision of the chip card reader.
When it is inserted into the USB port of the computer or the @ key by pressing it on the inserted chip
card reader the version and any applications which may be present are shown in the display. While the
revision is displayed the yellow LED flashes steadily until the standard operational screen appears. The
steady flashing signalises that the text displayed is authentic.
All of the following display screens are examples and may vary depending on the version status.
Sequence of display screens without uploaded application
Version screen
Chip card reader IDscreen
(screen shown only if the @ key is
pressed)
Standard screen in chip card reader
operation

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Sequence of display screens with uploaded application
Version screen
Chip card reader IDscreen
(screen shown only if the @ key is
pressed)
Screen for the uploaded application
(screen shown only if the @ key is
pressed)
Screen for the revision of the uploaded
application
(screen shown only if the @ key is
pressed)
Standard screen with chip card reader in
operation with uploaded application

The functions of your chip card reader
11
3.4 Module Management
It is possible to add new modules to the chip card reader with the aid of the Device Manager (refer to
Device Manager chapter).
These different modules are grouped together in the Module Store. The Module Store is to be found in
the Module Management.
To enter the Module Management change to the Update tab in the Device Manager. Click on
Module Management.
The available modules for your chip card reader are to be found on the left-hand side (1). On the right-
hand side (2) you will find some explanations about the various modules. In the Info window (3) you
obtain information about the storage capacities and version statuses.
The Module Store Reader is the version status of the connected chip card reader. The Module Store
PC is the status of the Module Store currently stored on the PC. If necessary, this can be updated via
the Update > Check for new version tab.
3

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Description of the Module Store downloads
1. Start the Device Manager.
2. Switch to Update tab.
3. Click on the Check for new versions link (the presence of a new version is checked online on the
REINER SCT home page)
4. If necessary, download the new version by clicking on Continue and following the instructions of the
InstallShield Wizard.
5. In the Update tab click on Module Management.
6. Update modules .
7. In its display the chip card reader inquires after "Update firmware".
8. After the OK key is pressed the yellow LED flashes briefly during verification of the firmware
(signature check).
9. The end of the download is indicated in the Device Manager.
In order to upload new firmware (kernel module) into the chip card reader the check of the origin of the
firmware is carried out by the chip card reader itself as an important security function. The chip card
reader only accepts firmware which is electronically signed by REINER SCT by means of the RSA
method. Each time before uploading new firmware the chip card reader always performs a signature
check. It is impossible to store firmware in the chip card reader which has not been electronically
signed by REINER SCT. REINER SCT provides only evaluated modules.
It is impossible to update the cyberJack®RFID universal to an older version.
Once the new firmware has been activated, the current firmware version can be dispalyed in the chip
card reader by means of the Info tab of the Device Manager (after the term Prod.Ref the current
firmware version of the chip card reader is displayed). The current firmware version is also displayed
directly after the chip card reader is inserted or by pressing the @ key in the display. While the revision
number is being displayed the yellow LED flashes.
After a module update, if the display screen shows "Ready for update" (refer to chapter 3.3) or after
the @ key has been pressed the revision of the application is no longer displayed, the module update
must be repeated.

The functions of your chip card reader
13
3.5 How to switch off the RFID field
You can deactivate the RFID chip card reader field. This can be useful if, for example, you are using
only contact-type cards.
For this purpose you press the UP arrow key. You will see the status of the RFID field in the display.
The RFID field is switched on
The RFID field is switched off
To change the field status press the DOWN arrow key.
Change request
Acknowledge display screen using the OK key.
The RFID is now switched off
3.6 Integration of the cyberJack chip card reader in applications
Electronic Banking
As a rule, integrating the chip card reader into the home banking application is very simple. Many
programs already recognise the cyberJack®automatically. Some applications require that the CT-API-
DLL be specified. This is the ctrsct32.dll for all devices of the cyberJack®family and is contained in the
Windows system directory.
Electronic signature
Software packages for the application of the electronic signature frequently use the PC/SC interface.
The drivers are already incorporated in the operating system.
Cash Card
Information on potential uses of the cash card are to be found on the Internet at www.reiner-sct.com/
geldkarte-shops.

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4 How to install the hardware on the PC
4.1 How to install drivers under Windows
This RFID chip card reader is currently supported by the following operating systems:
Windows 2000 / Windows XP 32 bits, Windows Vista 32/64 bits / Windows 7 32/64 bits,
and Windows Server 2003 – 2008 R2 32/64 bits.
The cyberJack®RFID universal with USB connection must not be connected to the USB port of the
computer until the driver has been installed and the computer has been rebooted.
The cyberJack®RFID universal is connected to the USB port of your computer or to a USB hub.
Please proceed as follows:
1. First install the drivers as described in "How to install the software components" .
2. Then plug the USB plug of the cyberJack®RFID universal into the corresponding USB port of your
PC. Should the USB ports of your computer be occupied already, you need an active USB hub with
an independent power supply.
3. Within a few seconds your system shows that a new system component has been found and the
device driver belonging to it is being installed.
How to proceed with the driver installation for the different operating system is to be found in the
following chapters:
4.2 How to install the software components
Insert the cyber Jack®driver CD into the CD drive of your computer. With the Installation Manager
which then starts you can install various software components for the cyberJack®chip card reader
family conveniently and simply. If your system does not support the Autostart function, you can start
the installation by double-clicking on the setup.exe file which is on your CD.
Owing to the fast development in computer technology it can happen that the drivers
on the enclosed CD are not always up to date. After installation please use the "Check
for new versions" function (see 6.1 Device Manager) and, if necessary, perform the
proposed update. Thus your installation is guaranteed to be up to date.
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How to install the hardware on the PC
15
The installation cyberJack®Base Components is absolutely necessary for operating the cyberJack®
RFID universal chip card reader. They contain the system drivers. Moreover the Device Manager is
installed with the device test, driver update and Online support functions.
Press the button, [Start installation] in order to begin with the installtion of selected components. If
multiple software components are installed via the Installation Manager, a requisite reboot does not
take place until after the last of the components has been installed.
If you want to install the cyber Jack®Base Components under Windows 2000/XP/2003
Server/Vista, you must have Administrator rights. Remember that all programs must be
closed before you start with the installation.
In the License Agreement window agree to the license agreements and click on the button [Continue].
In the next step select your USB type of connection.

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Select the driver for your chip card reader by clicking on the relevant box. Click on [Continue].
Click on [Continue] if you want to install the program in the displayed folder. If you wish to install the
files in a different folder, click on [Change] and select the desired path. Then select [Install] and
installation of the drivers begins.
When installation is completed the PC must be rebooted in order to activate the installed drivers.

How to install the hardware on the PC
17
In the Windows Start menu a new REINER SCT cyberJack folder is created with the menu items:
cyberJack Device Manager, function test, REINER SCT on the Internet, Support Query and Update
ACS components.
4.3 How to install drivers under Linux
This RFID chip card reader is currently supported by the following operating systems:
openSuSE-11.1-i586, openSuSE-11-1-x86_64, openSuSE-11-2-i586, openSuSE-11-2-
x86_64, debian-500-i386, debian-500-amd64, ubuntu-9.04-desktop-i386, ubuntu-9.04-
desktop-amd64, ubuntu-10.04.1-desktop-i386,ubuntu-10.04.1-desktop-amd64.
4.3.1 Linux.deb
4.3.1.1 Description for ubuntu
To install the driver for the cyberJack®RFID universal you need an Internet connection.
Do not plug in the chip card reader yet!
Installation of the driver for the cyberJack®RFID universal is divided into two steps:
a) How to install the PCSCD driver and its dependencies
b) Installation of the up-to-date driver for the cyberJack®RFID universal
How to proceed:
1. Please first install the PCSCD driver with the aid of the package management system of your
distribution.
2. Then download the up-to-date driver to match your distribution and your processor at www.reiner-sct.
com/treiber .
3. Install this driver by means of a double click.
4. Add your user of the cyberjack unit. To do so use the command usermod –aG cyberjack
"username“ in the terminal input.
5. Please reboot.
6. Installation of the driver is now complete. Now you can plug the cyberJack®RFID universal into a
USB port on your computer and use it.
Functions test: Place the logincard or the new electronic ID card on the connected chip card reader. If
the installation is correct the green light-emitting diode (LED) on the chip card reader lights up.
Note: To use the cyberJack®RFID universal you require an application program and an RFID chip
card or the new electronic ID card.

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4.3.1.2 Description for debian
To install the driver for the cyberJack®RFID universal you need an Internet connection.
Do not plug in the chip card reader yet!
Installation of the driver for the cyberJack®RFID universal is divided into two steps:
a) How to install the PCSCD driver and its dependencies
b) Installation of the up-to-date driver for the cyberJack®RFID universal
How to proceed:
1. Please first install the PCSCD driver with the aid of the package management system of your
distribution.
2. Then download the up-to-date driver to match your distribution and your processor at www.reiner-sct.
com/treiber .
3. Install the driver by means of the following command in the terminal input.
Command: dpkg -i (file name).deb
4. Add your user of the cyberjack unit. To do so use the command usermod –aG cyberjack
"username“ in the terminal input.
Please note that these commands must be executed as root commands.
5. Please reboot.
6. Installation of the driver is now complete. Now you can plug the cyberJack®RFID universal into a
USB port on your computer and use it.
Functions test: Place the logincard or the new electronic ID card on the connected chip card reader. If
the installation is correct the green light-emitting diode (LED) on the chip card reader lights up.
Note: To use the cyberJack®RFID universal you require an application program and an RFID chip
card or the new electronic ID card.
4.3.2 Linux.rpm
Description for SuSE Linux
To install the driver for the cyberJack®RFID universal you need an Internet connection.
Do not plug in the chip card reader yet!
Installation of the driver for the cyberJack®RFID universal is divided into two steps:
a) Installation of the PCSCD driver and its dependencies
b) Installation of the up-to-date driver for the cyberJack®RFID universal
How to proceed:
1. Please first install the PCSCD driver with the aid of the package management system of your
distribution.
2. Then download the up-to-date driver to match your distribution and your processor at www.reiner-sct.
com/treiber .
3. Install this driver by means of a double click.
4. Please reboot.
5. Installation of the driver is now complete. Now you can plug the cyberJack®RFID universal into a
USB port on your computer and use it.
Functions test: Place the logincard or the new electronic ID card on the connected chip card reader. If
the installation is correct the green light-emitting diode (LED) on the chip card reader lights up.
Note: To use the cyberJack®RFID universal you require an application program and an RFID chip
card or the new electronic ID card.