RelaxOpet RelaxoDog User manual

Manual

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Welcome
Thank you for choosing RelaxoDog© .
This manual offers a detailed description, as how to use and how to
operate your RelaxoDog©.
It will help you to use RelaxoDog© effectively for maximum wellbeing of
your dog.
Please read the manual carefully and completely before using
RelaxoDog© and keep it for reference.
You will find more information about RelaxoPet-products
www.relaxopet.com. For questions, please feel free to use
our Email Customer Service at [email protected]
Package Contents:
1 RelaxoDog© sound module
1 RelaxoDog© Power Kit
1 USB charger plug (110-230 V)
1 Travel Adaptor EU / US
1 connection cable (black / white)
1 Case Holder (Travel Set)
1 Application CD
packed in an outdoor case

RelaxoDog©
Table of Contents
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Page 9
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Page 11
Page 12
Page 13
Page 14
Page 15
Page 16
Page 17
Welcome
Table of Contents
Application areas / Applications
How does RelaxoDog© work?
Interesting facts about RelaxoDog©
The sound module at a glance
Proper handling of the integrated LI batteries
Introductory Phase - Step 1
Consolidation phase - Step 2
RelaxoDog© during transport and travel
Tips and Troubleshooting
Safety instructions and warnings
Warranty Terms
Warranty Terms
Declaration of Conformity CE
Declaration of Conformity FCC
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Symbol explanations
Recommendation
Safety information

Operation-fields and applications
Goodbye to stress
RelaxoDog© will successfully avoid various stressors, like:
Training Stress
Aggressiveness
Anxiety
General Reassurance
Change of Ownership
Destructive Behavior
Misbehaving
Fireworks
Thunder
Panic
Hyperactivity
Inadequate Social Behavior
Marking Behavior (suddenly occurring)
Positioning problems
Fear of Travel
Constant Barking
Separation anxiety
Environmental Changes
Obsessive-Compulsive Behavior
Important note:
RelaxoDog© is only to be used on
dogs.
RelaxoDog© is not a substitute for a
veterinary diagnosis and treatment
of diseases.
In case of health problems, consult
your pet’s veterinarian!
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Functional description:
This is how, the all-in-one solution works for deep relaxation of your dog.
RelaxoDog© is the world’s first and unique device ensuring
unconscious deep relaxation for all dogs. It has been specifically
adopted to the sensitive hearing of dogs, and was developed in
close cooperation with veterinarians, behavioral therapists and
breeders.
RelaxoDog© is not comparable to conventional relaxation music
for animals, because in addition to audible, specially composed
soundwaves, RelaxoDog© also features an additional six (6)
subliminally recorded tracks that are not consciously detectable to
the human ear, and put the dog into a deeply relaxed,
comfortable condition.
Moreover, RelaxoDog© features the ability to completely suppress
sound waves audible to humans, meaning that RelaxoDog© works
exclusively with inaudiblerecorded, silent and subliminal music
tracks that are not consciously perceivable.
RelaxoDog© operates fully automatically and effectively.
Regardless of the age or breed of your dog, both indoor and
outdoor. The ideal companion for traveling and all changes of
environment, unfamiliar to your pet. RelaxoDog© runs by a
powerful battery that doesn't need to be connected to the
electrical circuit for 8hours.
Using the enclosed PowerKit will increase the over-all-run-time up
to 36 hours in total.
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Before every flight, the special electronics run self-
diagnostics. Once you hear the soundwaves after the start-
up and the blue LED lights up, you will see that the self-
diagnosis has been successful and RelaxoDog© is now
ready for operation.
If you ever hear a "strange noise" in the audibly composed
soundwaves, this is not a defect, but rather a quality feature
of high frequency, saved audio tracks.

Interesting Facts and Important Tips
Everything you need to know about your new RelaxoDog© relaxation coach
RelaxoDog© is not a replacement for an animal-friendly education and attitude.
Please give yourself and your pet a little time to get used to this new deep relaxation system and make sure you don’t abruptly
start sport activities, such as training, agility, sporting, rescue or search and service activities after deep relaxation training with
your RelaxoDog©.
Turn off the sound device at least 30 minutes before next active interaction with your dog.
We kindly ask you to consider RelaxoDog© can also cause deep relaxation-effects by its own audible sound patterns to humans.
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Specifications soundmodul
frequency range 200Hz-48KHz
dispersion angle 90° x 65°
nom. impedance 4 Ω
power soundmodul 3 W
battery performance 500 mAh
charging time (100%) 30 minutes
input voltage 3,7 V 500mA
Specifications PowerKit
battery performance 2.200 mAh
charging time (100%) 130 minutes
input voltage 3,7 V 1A
Specifications USB Power supply T4-500
input voltage 100-240 V 50/60 Hz 0,15 A
output voltage 5V 1A

The sound module
The RelaxoDog© sound module at a Glance
On and Off Switch Volume Control
Soundwave selector
(audible/inaudible) Pause
Please do not cover the sound module or the speaker during use!
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Both LED
(RelaxoDog© active & charging)
Charging Port
(mini- USB) Blue LED
(RelaxoDog© activ)
Green LED
(charging complete)
Red LED
(charging)

Lithium ion batteries
RelaxoDog© Soundmodule Charging Options
RelaxoDog© has a built-in battery with an operating time of up to
8 hours (according to volume control).
About 30 minutes before the end of battery life, the blue
RelaxoDog© LED light blinks, indicating that the battery needs
to be charged.
The PowerKit should always be fully charged, in order to
provide RelaxoDog© with the necessary power in an
emergency. With a full PowerKit, the sound module can be
completely charged up to four times.
Please use to load the sound module and the Power Kit always the supplied cable and mains plug
and let the device while charging with the power cord unattended!
RelaxoDog© battery performance is about 8 hours
PowerKit battery performance is about 28 hours
(depending on the volume control/temperatures)
Caution!
Avoid use in extremely cold or hot conditions, as this may
reduce and limit the battery life. Please do not expose the
sound module and the PowerKit to temperatures of more than
45°C / 113°F, otherwise the built-in battery can be damaged.
Observe the special instructions for battery disposal law on
page 13 of this manual.
Proper handling of the integrated lithium battery
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RelaxoDog© PowerKit Charging Options
The PowerKit has a built-in and powerful battery, which can be
connected to the RelaxoDog© sound module with the enclosed
connecting cable.
This is especially important when a period of operation (for
example when traveling or transportation) in excess of 8 hours
is likely.
The battery performance will vary depending on usage volume
and outdoor temperatures.
Disposal of electrical and electronic equipment in the European Union
This product may not be disposed of with other waste. Instead, the user is required to dispose of the old appliance at a designated collection point for recycling of electrical and electronic equipment.
The separated collection and recycling of your old device at the time of disposal will help to conserve natural resources and ensure that in its recycling, human health and the environment are
protected. For more information on where you can hand in your old device for recycling, please contact your local municipal administration, your local home disposal service or the point of sale of your
product.
It is important that you fully charge the RelaxoDog© sound module and the PowerKit before the first use in
order to restore the full capacity of the built-in lithium-ion batteries.

Introductory Phase
The Position
Position RelaxoDog© indoors within a radius
of max. 5m /15 ft (outdoor max. 3m / 9 ft) in
the dog's main living area, ensuring that
your dog cannot reach RelaxoDog© at all.
When initially using the sound device, in the first days avoid
giving commands and correcting behavior.
A permanent use of the sound device of a minimum of 1-2 hours
should be respected in the introduction phase.
After a short time you will notice a persistent, relaxed attitude
in your dog's behavior and then a more advanced phase with
RelaxoDog© may start.
Since RelaxoDog© works fully automatically, please ensure for the first use of RelaxoDog©, to take a
neutral and calm approach to the dog. Always choose a pleasant audible volume.
Never initiate the sound in direct contact with an already ongoing event (exceptions: thunderstorms and
fireworks) in order to avoid an unwanted conditioning of your dog and possibly reinforcing existing
problems.
The First Use
In the beginning, use RelaxoDog© at least 3
days only in combination with the audible sound
track and not during your complete absence.
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Thunderstorms/Fireworks
RelaxoDog© can be used anytime in case of thunderstorms or fireworks. On this occasions, please use the audible sound waves
at a pleasant volume !
Range Indoor Range Outdoor

After about 2 weeks, the device can also be
used in case of longer absence.
However, please care never to leave your
dog alone longer than absolutely necessary.
Duration of Sonic Exposure
The sonication time can be up to
8 hours a day.
Longer sonication intervals are
completely harmless, but should
be limited in order to avoid lack
of activity.
Advanced phase
However, always start with min. 30 min. of
sound device usage before each absence!
Year-round outdoor entertainment
When keeping your dog outdoors all -year-
round, problem-oriented sound exposure can
take place up to 12 hours a day.
In this particular situation, however, keep
your RelaxoDog© in a central location, if
possible.
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Now you can begin making full use of the inaudible second high-frequency track.
Always begin using the sound device during one of your dog's moments of rest!

fixing by handle bottom detail
Mount RelaxoDog© on the outside of the transport box or door
and use the included mounting strap which, as described above
to the right, feed through the carrying handle in order to avoid
the accidental opening of the RelaxoDog© case.
The circular area should bedirected at the dog, and in so doing,
make sure to select the appropriate listening level before closing
the case.
Please make sure that RelaxoDog© is fully charged prior to
departure or use RelaxoDog© in combination with the PowerKit.
Mounting RelaxoDog© in car transports
With the included mounting strap, you can fix the RelaxoDog©
case directly on the transport box or door.
Transport and Travel
Travel Safely with RelaxoDog©
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RelaxoDog© traveling by air
Please contact the airline prior to departure and point out
that you want to use RelaxoDog© during the flight.
When doing so, you should submit the CE/FCC clearance
certificate (page 16/17).
Due to the large number of airlines and varying transport
conditions, we can not guarantee that the airline will
tolerates transport with RelaxoDog©.
For any air travel, RelaxoDog© must be attached outside
the transport-box and declared as a relaxation unit on the
transport-box.
Please select the inaudible sound mode for the
entire flight.
For all international transports, please make sure to
observe the respective customs and country regulations,
and ensure secure attachment of RelaxoDog© during all
transports!
fixing details

Tips and Troubleshooting
Problem Probable Cause Solution
blue LED is not lit battery is not charged
On/off switch is not activated.
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•
Verify that the device has been
charged using the various charging
functions (power supply/PowerKit)
and the on/off switch has been
activated.
blue LED lights up, but
no audible sound
selector switch in the wrong mode•Move the switch to audible sound
(mode change)
dog is not relaxing incorrect usage of device
Veterinary illness
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•
Please read page 9 and page 10
Please consult your vet
General Safety Instructions
This appliance complies with all standards
regarding electromagnetic fields (EMF).
According to current scientific evidence, the
device is safe to use, provided that
it is handled properly and according to the
instructions in this manual.
As with any other device, the proper handling
is essential for a good result.
Opening the device leads to
immediate loss of warranty.
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All RelaxoPet products are manufactured to the highest quality standards. If a problem that has not been listed
here occurs, please email our customer service at [email protected], indicating the error description.

Safety Precautions
Please note before use
The device may only be used for the relaxation
of your dog.
Please use the device only according to the
instructions indicated. Do not use the device if
it is damaged.
This device should only be used by persons
(incl. children) with reduced physical, sensory
or mental capabilities, or lack of
mental capabilities, or lack of experience and
knowledge, if appropriate supervision or
instruction concerning use of the device has
been ensured by a responsible person.
Ensure that RelaxoDog© is not accessible for
the dog.
Do not hold the device directly to your ear when
running. Otherwise, you risk damage of your
hearing-ability due to the high sound frequencies.
Electrical components must not submerged in water and must be
protected against moisture and extreme temperatures. If moisture gets
inside the device, please contact your dealer before further use .
Never place the sound module on sloping and uneven surfaces. It could
tip over, fall down and cause injury.
RelaxoDog© is not a toy! Ensure that children do not play with the
device. Keep children away from the range of RelaxoDog©
People with hearing loss should be
careful not to turn RelaxoDog©
RelaxoDog© has been developed
exclusively for the listening range of dogs
and should not be used with other
species.
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Never remove or modify any components or perform repairs by yourself,
otherwise you run the risk of a fire hazard or danger of electric shock.
If you have any questions, contact your dealer.
RelaxoDog© is a precision instrument. Do not let it fall, and avoid shock
and excessive force.
Please refrain from using any scratching or
abrasive cleaners that might scratch the surface,
instead only use a soft, dry cloth.
Keep children away from the packaging materials. Swallowing can cause
suffocation

Warranty Period
RelaxoPet guarantees that the purchased product (product) is free from material and assembly defects. The guarantee period corresponds to the
statutory regulations of the country where the product was purchased.
Warranty limitations:
(a) The guarantee is only applicable to the original purchaser (buyer) and cannot be transferred. The claim of the purchaser consists of repair or
exchange under this warranty. The warranty only extends to products purchased from an authorized RelaxoPet dealer. Sales to third parties are not
covered by this warranty. Warranty claims are only accepted if a valid receipt is provided. RelaxoPet reserves the right to change or modify this
warranty without notice and if so, this then revokes the existing warranty.
(b) RelaxoPet makes no guarantees for saleability of the product, nor for the abilities and the fitness of the consumer for a certain intended use of the
product. The buyer is solely responsible for determining whether the product's capabilities and the intended application correspond
(c) Claims by the Purchaser - It is at the sole discretion of RelaxoPet whether the product for which a warranty claim has been identified, should be
repaired or replaced. These are the exclusive claims of the buyer, if a defect is has been indentified. RelaxoPet reserves the right to examine any
and all equipment that may be involved in a warranty claim. The decision to repair or make a replacement is solely up to RelaxoPet.
The warranty does not cover cosmetic damage or damage caused by force majeure, improper handling of the product, incorrect use
of the product, commercial use or modifications of any kind.
The warranty does not cover damage caused by false installation, mishandling, accidents, operation, service or repair attempts that were not
carried out by RelaxoPet. Returns by the buyer directly to RelaxoPet or its national representative require written damage limitation. RelaxoPet is
not responsible for any direct or indirect consequential damages, loss of income or commercial losses which are related to the product in any way,
independent of whether or not a claim can be made in connection with a contract or guarantee. RelaxoPet will also not accept claims from a
warranty that go beyond the individual value of the product.
RelaxoPet has no influence in the usage of this product. RelaxoPet does not guarantee and does not accept claims for injuries or damages
that occur as a result.
Terms of Warranty
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Safety Precautions
This is a high quality RelaxoPet product and not a toy for humans or animals. This product is not intended for use
by children without the supervision of a parent or guardian. The instructions contain safety instructions and regulations and instructions
for the maintenance and operation of the product.
It is essential to read and understand these instructions before initial operation.
Only in this way mishandling and damage can be avoided. For questions or assistance, please direct inquiries to your local dealer and the
point of sale, however the seller cannot make a warranty judgment without consulting RelaxoPet first. This also applies for warranty repairs.
Therefore,contact the dealer who will quickly be in touch with RelaxoPet in order to make a proper decision to help you as soon as possible.
Repairs
If your product needs to be repaired, contact either your dealer or turn directly to RelaxoPet. Pack the product carefully . Note that the original
box is generally not sufficient to avoid damage in shipment. Use a parcel service with tracking and insurance because RelaxoPet assumes no
responsibility for the delivery of the product.
Please include a proof of purchase with the product and a detailed error description and a list of all the mailed individual components.
Furthermore, we need the full address, a telephone number for queries, and an email address.
Warranty and Repair
Warranty requests will be processed only when accompanied by an original sales receipt from an authorized dealer corresponding to the purchaser
and the purchase date. Should a warranty claim be confirmed, the product will be then be repaired or replaced. This decision will fall entirely to the
discretion of RelaxoPet.
Chargeable repairs
If a repair needs to be made for which charges will be incurred, we will create a cost estimate, which we then submit to your dealer. The repair will
only be made when we receive an approval from the dealer. The price of the repair is to be paid to your local dealer. With respect to paid repairs,
at least 30 minutes workshop time and the return shipping costs will be billed. If after 90 days we do not have informed consent for a repair, we
reserve the right to destroy the product, or otherwise use it as we see fit.
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Terms of Warranty

Declaration of conformity in accordance with the Radio
and Telecommunications Terminal Equipment Act (FETG)
and directive 1999/5/EG (R&TTE)
Vetpropet GmbH
Stesse 11
59872 Meschede
Germany
declares the product: RelaxoDog LK-168
Item Number: 100201
equipment class 1
complies with the essential requirments of §3 and other relevant provisions of the FTEG (Article 3 of the R&TTE directive) and directive 1999/5/EG (R&TTE)
EN5022 audio disturbance characteristics
EN55024 Immunity characteristics
Meschede, 10.12.2015
__________________
Sandra Jürgens
Managing Director
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This device complies with Part 15 of the FCC Rules. Hence his Operation is subject to the following two conditions:
(1). This device may not cause harmful interference.
(2). This device must accept any interference, where it is exposed to, withstand - even those that would interfere with the proper operation.
Note:
The equipment has been tested and found to comply with the limits for Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when operating the device. This equipment generates, uses and can radiate radio
frequency. If it is not used in accordance with the instructions, may affect dieFunktion other electrical appliances.
Vetpropet GmbH
Stesse 11
59872 Meschede
Germany
RelaxoDog LK-168
100201
1
declares the product:
Item Number:
equipment class
the basic requirements below the FCC conformity corresponds.
FCC Part 15: 20134 Subpart B
Meschede, 10.12.2015
__________________
Sandra Jürgens
Managing Director
FCC - Federal Communications Commission
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© 2016 Vetpropet GmbH
The RelaxoPet and RelaxoDog trademark is used with permission of Vetpropet GmbH
www.relaxopet.com
Created 12/15 28675
RelaxoDog© subject to the trademark law and copyright of RelaxoPet©
image rights: RelaxoPet/Fotolia