RelaxOpet EASY User manual

MANUAL
PET-RELAXATION-TRAINER

Thank you
Thank you for choosing RelaxoPet©EASY.
This manual contains a detailed description as well as the operating instructions of the
RelaxoPet©EASY version for dogs and cats.
These instructions are intended to support you in using RelaxoPet©EASY particularly effecti-
vely with your respective animal.
Before using RelaxoPet©EASY, read these instructions carefully and completely and keep
them.
You can also nd more information about our products on our website or contact your
local supplier.
Packing unit:
• RelaxoPet©EASY animal relaxation trainer
• RelaxoPet© USB charging cable
• Quick Start Guide
Important Notice:
This product is intended exclusively
for use in dogs and cats.
RelaxoPet© EASY is not a substitute for
veterinary diagnosis and/or treatment
for illnesses.
If your pet has health problems, consult
a veterinarian.
1

Table of contents
Page 1 Many thanks
Page 2 Table of contents
Page 3 General safety instructions
Page 4 General safety instructions
Page 5 Possible uses and applications
Page 6 Functional description
Page 7 Application | Familiarization phase
Page 8 Application | After the familiarization phase
Page 9 Application | Worth knowing
Page 10 Application | Worth knowing
Page 11 The sound module | Function switch
Page 12 The sound module | Function switch
Page 13 The sound module | Volume | Battery protection | Charge indicator
Page 14 The sound module |LED functions
Page 15 Transport and Travel
Page 16 Lithium-ion battery
Page 17 Application tips & general questions
Page 18 Small error analysis
= Recommendation = Important!
2

Danger due to suffocation! Keep children and animals away from the packing material.
The trainer may only be used for relaxation for dogs or cats.
Persons with hearing impairment should take care not to set RelaxoPet©EASY too loud.
This trainer is not intended to be used by persons (including children) with impaired sensory
or mental abilities.
This trainer is not intended for use by persons (including children) with reduced sensory or
mental capabilities, or lack of experience and/or knowledge, unless they have been given
supervision or instruction concerning use of the trainer by a person responsible for their
safety.
Do not use the trainer if any damage is visible on it!
Risk of hearing damage due to high sound frequencies.
Do not hold the running trainer directly to your ear for a long time!
Electrical components must not be immersed in water and must be protected
from moisture and extreme temperatures and extreme temperatures!
If moisture has penetrated the trainer, contact your retailer
General safety instructions
3

Never remove or modify any parts or carry out repairs yourself, otherwise there is a risk of re
or electric shock!
Contact your retailer if you have any questions.
Never place the sound module on sloping and uneven surfaces, it could tip over, fall down
and cause injury.
The RelaxoPet© EASY animal relaxation trainer is not a toy! Make sure that children do not
play with the trainer.
Keep RelaxoPet© EASY out of the reach of children!
Make sure that RelaxoPet© EASY is not directly accessible to the animal!
The RelaxoPet©EASY sound module is a precision device. Do not drop it, avoid impact and
excessive force.
Do not use scratching or abrasive agents for cleaning, as these may damage the surface.
Do not cover the sound module or the speaker during use!
General safety instructions
4

RelaxoPet©EASY can successfully help to avoid various stressors.
Possible uses and applications
• Thunderstorm
• Fireworks
• Visits to the vet
• Travel/car rides
• Staying alone
• Change of ownership
• Environmental changes
• Destructive behavior
• Misbehavior
• Anxiety / Panic
• Obsessive-compulsive disorder
• Constant barking in dogs
• Constant scratching in cats
Behavioral problems such as:
• Aggressiveness
• Hyperactivity
• Lack of social behavior
• Marking behavior
• Disorder of rank
• And much more
Anxiety from:
5

Function instruction
This is how the all-in-one deep relaxation solution for dogs and/or cats works
RelaxoPet© EASY was developed in the eld of unconscious deep relaxation for all dogs
and cats, specially adapted to the sensitive sense of hearing (depending on the setting)
and in very close cooperation with veterinarians, behavioral therapists and breeders.
RelaxoPet© EASY is not comparable with usual relaxation music for animals, because
RelaxoPet© EASY contains beside the audible, especially for animals composed sound
waves, in addition further six for the human hearing not consciously perceptible frequen-
te silent, subliminal clay/tone carrier tracks, which a deeply relaxed, calm state State with
the animal to release can.
In addition, RelaxoPet© EASY offers the possibility to completely suppress the sound waves
audible to humans by means of a selector switch, so that RelaxoPet©EASY works exclusi-
vely with the inaudible, not consciously perceivable silent, subliminal sound carrier tracks.
RelaxoPet© EASY works fully automatically, effectively, regardless of the age or breed of
your dog / cat indoors and outdoors.
RelaxoPet©EASY is an ideal companion when traveling, visiting the vet or in non-animal
environments and works completely independent of a power outlet due to its powerful
battery operation.
If you hear an „unusual noise“ in the audibly composed sound waves, this is not a defect,
but rather a quality feature of the frequent, deposited sound tracks.
Technical data sound module
Beam angle 90° x 65
Nom. Impedance 4 Ω
Power sound module 3 W
Battery power 500 mAh
Charging time (100%) approx. 60 minutes
Input voltage 3.7 V 600 mA
Charging port Micro USB C
DC input
6

Application | Acclimatization phase
The rst steps - tips for acclimatization and use
Please give yourself and your pet time to get used to this new type of deep relaxation.
Use RelaxoPet©EASY only in stressful situations, when the acclimatization phase is comple-
tely nished!
The stress hormone cortisol is broken down more slowly by the animal than by humans.
During the acclimatization phase, we recommend positioning the RelaxoPet©EASY near
your pet‘s comfort zone and to remain neutral and calm towards the animal and calm
towards the animal.
During the rst use of the RelaxoPet© EASY, refrain from behavioral corrections to the
animal.
During the familiarization phase, select the audible mode at the preset volume.
The familiarization phase can also be carried out at night.
As a rule, 4-5 days of acclimatization are sufcient. During the familiarization „Disturbing
noises“, such as TV or radio, should be avoided. Depending on the stress level of the ani-
mal, the acclimatization period can be extended individually.
Never start the application in direct connection with an exciting experience / event.
event (exceptions: thunderstorms / reworks), as this may trigger an undesirable conditio-
ning conditioning and/or possibly intensify existing problems.
Please stop the sonication at least 30 minutes before an active cooperation with your
animal.
After a deep relaxation phase with RelaxoPet©EASY, do not immediately start sporting
activities with dogs, such as training, agility, sports, rescue or search and service dog
missions.
Please note that RelaxoPet© EASY, through its audible sound patterns, can also induce a
calming and deeply relaxed state in humans. RelaxoPet© EASY is not intended as a substi-
tute for animal-friendly training and husbandry.
7

Application | After the acclimatization phase
Regular application
After the familiarization phase (see p. 8) RelaxoPet© EASY can be used regularly and in various
stress situations and in different stress situations.
We also recommend to choose the inaudible, subliminal frequency sound waves only after the
familiarization phase.
Positioning of RelaxoPet©EASY
Position RelaxoPet© EASY Indoor in a radius of max. 5 m and Outdoor max. 3 m (see sketch be-
low), in the main stay area of the animal and make sure that RelaxoPet©EASY is out of reach for
your animal.
Start sonication about 30 minutes before the stressful situation occurs.
In unpredictable situations, such as an acute visit to the vet, the trainer can also be switched on
only in the stressful situation.
Just as in the acclimatization phase, the sonication should be stopped at least 30 minutes befo-
re actively working with your pet.
Maximum range indoorMaximum range outdoor
8

Application | Worth knowing
Worth knowing and additional information
Entry of deep relaxation
Depending on the initial situation and the degree of strength of the respective stressors of the
animal, the period of visual relaxation onset varies. It can take several days until the rst results are
visible.
Sonication duration / sonication intervals
The sonication can last up to 4 hours daily. Longer sonication intervals are completely harmless,
but should be avoided due to the animals‘ own activity relevance.
Volume setting
Note that an animal hears up to 30 times better than humans.
The factory setting at the system start of RelaxoPet©EASY is perfectly adequate for normal am-
bient noise.
If necessary, adjust the volume to the ambient noise using the (+/-) buttons.
Different rooms
If RelaxoPet© EASY is to be used in different rooms (e.g. today in the living room and tomorrow
in the kitchen), it may make sense to carry out the acclimatization phase in the different rooms
one after the other, depending on the initial situation, the sensitivity of the animal and the de-
gree of intensity of the respective stressors.
9

Application | Worth knowing
Worth knowing and additional information
Staying alone
Leave your pet alone together with RelaxoPet©EASY only AFTER the acclimatization period is
over.
For this purpose, you can use the audible or inaudible sound waves in your absence.
Increase the length of your absence after the successful familiarization phase
slowly together with RelaxoPet©E ASY.
Always start with at least 30 minutes of pre-recorded sound before each
absence!
Despite deep relaxation, keep in mind never to leave animals alone longer than necessary.
RelaxoPet©EASY animal relaxation trainer is not intended to prolong absences.
Non-animal environment
In all non-animal environments, we recommend using only the audible sound waves.
Outdoor keeping all year round
In the case of year-round outdoor husbandry, problem-oriented sonication can take place for
up to 8 hours a day. In this type of housing, however, make sure that the RelaxoPet© EASY sound
module is positioned as centrally as possible. Protect the outdoor trainer from environmental
inuences such as moisture, dirt or heat.
Thunderstorm / Fireworks
In case of sudden events, such as thunderstorms and reworks, the main stay of the animal may
change. Use RelaxoPet©EASY together with the audible sound waves directly at the selected
comfort place of the animal.
10

The sound module | Function switch
RelaxoPet©EASY animal relaxation trainer at a glance
On-off switch
Please switch the device on or off.
Selector switch on the left: Setting on
Selector switch right: setting off
Selector switch sound waves
Please select the selection function (inaudible | audible)
before or during operation.
Selector switch on the left: Setting audible
Selector switch right: setting inaudible
Selector switch animal group
Please select your animal group.
Selector switch on the left: Setting dog
Selector switch right: Setting cat
11

The sound module | Function switch
RelaxoPet© EASY animal relaxation trainer at a glance
Side control panel
(+) increases the volume, (-) reduces the volume.
At startup, the medium volume is is preset.
12

The sound module
Volume | Battery protection | Charge indicator
Volume setting
The volume is adjustable in 15 levels, whereby the the preset
volume at startup is always the medium volume range.
Battery protection
The integrated battery protection automatically switches
off the RelaxoPet©EASY after 240 minutes of use to protect
the battery and the animal in battery mode.
Operating/charging status LED
The green LEDs indicate the current charge level during operation:
1 LED = 20%, 2 LED = 60%, 3 LED = 100%.
When the battery power is less than 20%, the last green LED changes from green to red, indica-
ting that the indicates that the RelaxoPet©EASY must be charged immediately.
When charging, the LEDs ash green
- If the battery is more than 20% charged, the rst LED remains permanently green and the
2nd LED ashes
- if the battery is charged more than 60%, the rst two LEDs remain permanently green and
the 3rd LED ashes green
- when the battery is fully charged, all LEDs ash green
RelaxoPet
Control APP
free of charge
available
13

The sound module
LED Functions
The new product version RelaxoPet©EASY features
two optical LED indicators on the side of the device.
Operation indicator LED
The blue LED indicates that RelaxoPet©EASY is in operation.
Charging status LED
The green LEDs indicate the current charging status during
operation (see page 14).
Do not cover the sound module or the loudspeaker during use!
14

Transportation and travel
Travel safely with RelaxoPet©
Start the sonication 15-30 minutes before departure. Place the trainer near the transport box so
that your pet cannot reach the sound module.
RelaxoPet©EASY during car transports
Attach RelaxoPet©EASY securely in the vehicle during all journeys and ensure that it cannot
come loose during sudden braking or in the event of an accident in the passenger compart-
ment.
Remember that RelaxoPet© EASY is fully charged before starting the journey or use the USB char-
ging port during transport.
We offer our RelaxoPet©BAG as a useful accessory for perfect transportation.
RelaxoPet©EASY when traveling by plane
Contact the airline before the start of your trip and inform them that you will be using
RelaxoPet©EASY during air travel.
Due to the large number of airlines and the wide variety of transport conditions, we cannot
guarantee that the airline will tolerate transport with RelaxoPet© E ASY.
For all cross-border shipments, please observe the respective
customs and country conditions.
RelaxoPet© BAG
15

Lithium-ion batteries
The correct handling of the integrated lithium-ion battery
It is important that you fully charge the RelaxoPet© EASY sound module before using it for the rst
time.
Charge the RelaxoPet© EASY sound module completely before using it for the rst time in order
to restore the full capacity of the integrated lithium-ion battery.
Charging options RelaxoPet©EASY sound module:
RelaxoPet© EASY has a built-in rechargeable battery with a long operating time and can be
easily charged from a USB port using the included USB charging cable. Charging time is 30-90
minutes (depending on USB input voltage).
When traveling or transporting, the sound module can be charged in the USB port of a vehicle
while in use.
CAUTION!
Do not place the battery in re or a heating oven as this may cause an explosion. Do not dis-
pose of the battery by mechanical extrusion or cutting.
Do not place the battery in an environment with extremely high temperatures, where the batte-
ry may explode or ammable liquids or gases may escape.
Do not place the battery in an extremely low pressure environment where the battery may
explode or ammable liquids and gases may escape.
1. the normal operating temperature range of the product is 0 - 45° C (32-113 °F)
2. the temperature range for charging protection of the product is 0 - 45° C (32-113 °F)
3. the temperature range for storage and transportation of the product is 10 - 40° C (50-104 °F)
4. do not lower the air pressure below 86 HPa, as this may cause an explosion or leakage of
ammable liquids or gases.
Disposal of waste electrical and electronic equipment in the European Union.
This product must not be disposed of with normal household waste. Instead, take the old device
to a recycling collection point for electrical and electronic equipment. Separate collection and
recycling of your waste equipment will help to save raw materials and ensure that its recycling
protects human health and the environment.
For more information on where you can drop off your waste equipment for recycling, please
contact your local local government, your household waste disposal service or the point of sale of
your product.
16

Application tips & general questions
Please note that all the examples listed should be individually adapted to the
respective animal group and breed should be adapted.
My animal does not react to the Relaxo-
Pet© EASY at rst or avoids it. Have I done
something wrong?
In fact, at the beginning of sonication, the animal may overreact,
perceiving the relaxation sounds as „disturbing“. However, this overreac-
tion will disappear after a few days of use. Important: follow the tips for
acclimatization (see p. 8).
Do external frequencies have a counter-
productive effect (TV, radio, music, etc.)?
In silent mode, a hissing or crackling
sound can be heard.
Is my trainer defective?
Can I use several RelaxoPet©EASY trainers
at the same time in a multi-pet house-
hold?
We would like to take our pet with us when
we travel. Can RelaxoPet©EASY make the
trip or ight easier for my pet?
Can I connect the RelaxoPet© EASY per-
manently to the power supply and use it
at the same time?
Radio waves or television do not have any inuence on the subliminal
frequency sound waves of the RelaxoPet©EASY, as they are different fre-
quency ranges of the sound waves. However, we recommend selecting
the sound type „silent“.
The crackling or hissing is not a defect, but a quality feature of the sub-
liminal frequent audio tracks.
Sound overlap and thus a reduction in relaxation cannot occur when using
several RelaxoPet©EASY trainers in parallel.
However, the relaxation can be further deepened by multiple sonication.
To do this, set the corresponding animal group using the selector switch
(see page 12).
The sound module has been equipped with electronic overload and
overcharge protection. A permanent charge can affect the battery
affect the battery capacity.
We therefore recommend using it in battery mode.
samples solution
You can use RelaxoPet© EASY during a car, bus or train ride without any
problems. Place the trainer safely in the side rear storage of the car, or use
the RelaxoPet©Bag. RelaxoPet© EASY can also be used during a ight. Please
inform the airline in advance.
17

Small error analysis
All RelaxoPet©products are manufactured to the highest quality standards. Should a fault not
listed here have occurred, please contact our customer service by e-mail at service@relaxopet.
com with the description of the fault.
This trainer complies with all standards regarding electromagnetic elds (EMF). According to current scientic
knowledge, the trainer is safe to use provided it is handled properly and in accordance with the instructions in
this user manual. As with any other device, proper handling is essential for a good result.
Blue LED does not light
problem possible cause solution
• Check if the trainer is loaded
(see page 14)
• Check if the trainer is switched
on (see page 12)
• After 240 minutes of playing
time, the automatic battery
protection activates
• Battery not charged
• On / off switch not actuated
• Battery protection active
No audible sound
Green LEDs do not light up
Red battery LED lights
Animal does not relax
• Selector switch in wrong
Mode
• Press the selector switch to audi-
ble tone (see page 12)
• Battery not charged • Connect the trainer to the pow-
er supply (see page 14)
• Battery power below 20% • Connect the trainer to the pow-
er supply (see page 14)
• Wrong use of the trainer
• Veterinary disease
• Frequency radius is not enough
• Read page 8-11
• Consult your veterinarian or your
/ an animal trainer
• Place the trainer near the ani-
mal (see g. page 9)
18

RelaxoPet© is subject to trademark law and copyright
Image rights: RelaxoPet©
RelaxoPet© Ltd.
www.relaxopet.com
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