Remii WM-55-XS Owner's manual

INSTALLATIO
WM-55-XS
WM-65-XS
1
ON AND OPERATION INSTRUCTIO
ONS FOR
INSTALLER: LE
CONSUMER: RETAIN
LEAVE THIS MANUAL WITH THE AP
N THIS MANUAL FOR FUTURE RE
PPLIANCE
EFERENCE

2
TABLE OF CONTENTS
Please read and carefully follow all of the instruction found in this manual. Please pay
special attention to the safety instructions provided in this manual. The instructions included
here will assure that you have many years of dependable and enjoyable service from your
Remii product.
IMPORTANT INSTRUCTIONS ......................................................................................................................................... 3
UNPACKING AND TESTING APPLIANCE ................................................................................................................... 6
GROUNDING APPLIANCE ............................................................................................................................................... 6
LOCATING THE FIREPLACE ........................................................................................................................................... 6
WM-55-XS ............................................................................................................................................................................ 7
WM-65-XS ............................................................................................................................................................................ 8
INSTALLATION-WALL MOUNT ............................................................................................................................... ..... 9
INSTALLATION- UILT-IN ........................................................................................................................................... 10
HARDWIRE INSTALLATION ........................................................................................................................................ 13
MEDIA OPTIONS .............................................................................................................................................................. 15
DECORATIVE MEDIA INSTALLATION ...................................................................................................................... 15
OPERATION ....................................................................................................................................................................... 16
MANUAL OPERATION ................................................................................................................................................... 16
REMOTE CONTROL OPERATION ................................................................................................................................ 17
INSTALLING WALL THERMOSTAT ........................................................................................................................... 19
REPLACEMENT PARTS .................................................................................................................................................. 20
EXPLODED VIEW ............................................................................................................................................................ 21
TROU LE SHOOTING ..................................................................................................................................................... 22
SERVICE HISTORY .......................................................................................................................................................... 23
WARRANTY ...................................................................................................................................................................... 24

3
IMPORTANT INSTRUCTIONS
1. Read all instructions before installing or using this heater.
2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and
curtains at least feet from the front, sides and rear of the heater.
. Always unplug heater when not in use.
4. Do not operate the fireplace if it has a damaged cord or plug, after it has
malfunctioned, or if the unit has been dropped or damaged in any way.
5. Do not use the heater outdoors.
6. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners
or anything else. Arrange the cord away from traffic areas where it could not be
tripped over.
7. To disconnect the heater, turn the controls to "OFF" before removing the plug from
the outlet.
8. Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as
this may cause an electric shock, fire or damage to the heater.
9. To prevent a possible fire, do not block air intakes in any manner.
10. A heater has hot and arcing or sparking parts inside. Do not use it in areas where
gasoline, paint or flammable liquids are used or stored.
11. Use this heater only as described in this manual. Any other use not recommended
by the manufacturer may cause fire, electric shock or injury.
12. Avoid the use of an extension cord, the extension cord will overheat and cause a fire.
This heater is not to be used with an extension cord.
1 . Always use properly grounded fused and polarized outlets.
14. Always use ground fault protection where it is required by electrical codes.
15. Always disconnect the power before performing any cleaning, maintenance or
relocation of the heater.
16. To prevent a possible fire, do not burn wood or other materials in this heater.
17. To prevent electric shock or fire, always use a certified electrician, should new
circuits or outlets be required.
18. When transporting or storing the heater, keep it in a dry place, free from excessive
vibration.
19. This appliance should not be modified under any circumstances.
20. Packaging material should be kept away from children and be disposed of in a safe
manner. Plastic bags are not toys and should be kept away from children and
infants.
21. Do not use this heater in small rooms when they are occupied by persons not
capable of leaving the room on their own, unless constant supervision is provided.
22. If the glass is damaged, do not use the heater in order to avoid a hazard.
2 . Do not leave children unsupervised where heater is turned on.
24. CAUTION Some parts of this product can become very hot and cause burns.
Particular attention has to be given where children and vulnerable people are
present.
25. This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and

4
knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.

5
Cautions
Do’s
 Always install the heater in accordance with this guide. If in doubt obtain
expert advice.
 Always make sure the electrical socket is accessible and located adjacent
to, but not above the heater.
 Always disconnect the heater from the electrical supply before moving it, or
carrying out cleaning, maintenance.
 Always make sure the heater is firmly secured to prevent it from being
tipped over.
 Always use a fireguard when young children and infirm persons can come
into contact with the heater.
Don’ts
 Never leave children unsupervised in a room where the heater is ON and
unguarded.
 Never obstruct or cover the fan outlet or force items into heater openings.
 Never install or use the heater anywhere where water is in use, i.e.
Bathroom, Kitchens, Shower Rooms, and Swimming Pool etc.
 Never use aerosols or steam cleaners on or around the heater.
 Never route the mains supply cable under carpet etc.
 Never install the heater close to curtains or combustible materials.
 Never use the heater to dry clothes etc.
 Never sit or stand on the heater.
 Never use with a timer or any other device that switches the fire on
automatically.

UNPACKING AND TESTIN
Carefully remove the appliance f
Prior to installing the appliance
, t
the power supply cord into a 120
Test all aspects of its operation (
components are operating correc
As with mos
t electronic devices
temperatures between 5 ℃ (41
℉
fireplace to reach room temperat
NOTE: There ay be trace of
har less, nor al and will neve
GROUNDING APPLIANCE
This appliance is for use on 12
shown in (C) is available for
receptacles. The green ground
permanent ground such as a pro
three-slot grounded receptac
le is
To disconnect appliance, turn co
LOCATING THE FIREPLAC
Plan where to locate and frame t
install the fireplace. Be
fore instal
1.
Where the fireplace is locate
2.
Consider a location where t
windows or doors.
.
A 15 ampere, 120 Volt, 60
location. Preferably a dedica
to trip of fuses to blow.
6
NG APPLIANCE
from the box.
test to make sure the appliance operates
0 Volt grounded outl
et.
(manual switches, remote and heater) to
ctly.
s, your new electric fireplace has been d
℉
) and 5 ℃ (95℉
). During the cold w
ture before turning
it on.
f
odor during the first few inutes o
er occur again.
20 Volts. The cord has a plug as shown
r connecti
ng three-
blade grounding ty
ing lug extending from the adapter mu
operly grounded outlet box. The adapter s
s available.
ontrols to off, then remove plug from outle
CE
the fireplace. This will save time and mon
llation consider the following:
ed must allow for wall and ceiling clearanc
the fireplace screen will not be exposed
Hz b
ranch circuit with proper ground m
ated branch circuit should be provided to
properly
by plugging
make sure all
designed to operate at
winter months, allow the
of initial use. T
his is
n in (A). An adapter as
ype plugs to two
-slot
ust be connected to a
should not be used if a
et.
ney later when you
ces
d to direct sunlight from
must be available
at the
o avoid circuit breakers

7
WM-55-XS
Description Built-in Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 42W
MOTOR HEATER 19W
Appliance Width 55 1/4” or 1402.6 cm
Appliance Height 15 /8 ” or 9.1 cm
Appliance Depth 4 1/8” or 10.4 cm
Gross Weight 77.60 lbs or 5.2 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
55 1/2”× 15 5/8“ or
140.97 cm× 9.688 cm
BTU 5118
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and location
dedicated electric room appliances in the United
States and Canada. If you need assistance
during installation, please contact your local
dealer.
NOTE: This appliance ust be electrically
wired and grounded in accordance with local
codes. In the absence of local codes, use the
current CSA C22.1 Canadian Electrical Code
in Canada or the ANSI/NFPA 70 National
Electrical Code in the United States.
161
2" [418.2mm]
571
8" [1451mm]
10
3
4" [273.5mm]
531
8" [1350mm]
15
3
8" [391mm]
41
8" [104mm]
45
8" [119mm]
551
4" [1402.6mm]

8
WM-65-XS
Description Built-in Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 46W
MOTOR HEATER 19W
Appliance Width 65 1/4” or 165.66 cm
Appliance Height 15 /8 ” or 9.1 cm
Appliance Depth 4 1/8” or 10.4 cm
Gross Weight 90.8 lbs or 41.2 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
65 1/2”× 15 5/8“ or
166. 7 cm× 9.688 cm
BTU 5118
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and location
dedicated electric room appliances in the United
States and Canada. If you need assistance
during installation, please contact your local
dealer.
NOTE: This appliance ust be electrically
wired and grounded in accordance with local
codes. In the absence of local codes, use the
current CSA C22.1 Canadian Electrical Code
in Canada or the ANSI/NFPA 70 National
Electrical Code in the United States.
161
2" [418.2mm]
671
8" [1705mm]
103
4" [273.5mm]
631
8" [1604mm]
15
3
8" [391mm]
41
8" [104mm]
45
8" [119mm]
651
4" [1656.6mm]

9
INSTALLATION-
WALL MO
MOUNT
NOTE: Due to the many different materials used to build walls, it is highly recommended that you consult your
local builder before you install this appliance on a wall.
1. Select a location that is not prone to moisture and is located at least .91 m or 3 feet away from combustible
materials such as curtains or drapes, furniture, bedding, paper, etc.
2. Using a spirit level to select a position in which to mount the heater horizontally. See Figure 1.
3. Check the wall to ensure there is no wiring, pipe wires etc in the area to be drilled. Drill 8 or more holes
depending on the size of the unit purchased, (8mm diameter & 4 mm depth) using a suitable size drill bit and
insert the wall plugs into the holes.
4. Remove the hanger from the fireplace by removing the screws. See Figure 2.
5. Screw the left and right side steel panel to the left and right side to cover the screws. See Figure 3.
Min. 5cm
2 in
Min. 5cm
2 in
Min. 5cm
2 in
FLOOR
Fig 1 Fig 2 Fig 3
Fig 4
Fig 5
Fig 6
6. Fasten the hanger to the wall (See Figure 4.). Hang the fireplace onto the hanger (See Figure 5.).
7. To prevent fireplace from moving, use the provided safety screw to fasten the fireplace to the wall. See Figure 6.
WARNING: Be sure that the bolts have been fixed firmly enough to
withstand the weight!

INSTALLATION- BUILT-
IN
NOTE: Due to the many differe
you consult your local builder b
Pr paration
1.
Select a location that is not p
from combustible materials s
2.
Mark the desired location o
place.
3.
Prepare a wall with a fram
least 1/4” (6mm) around t
compliance with local and n
Prior to installing test the applia
plugging the power supply cord
INSTALLATION
10
N
ent materials used to b
uild walls it
is high
before you install t
his appliance on a wall.
prone to moisture and is located at least 0.9
such as curtains d
rapes furniture bedding
on the floor and store the appliance in a sa
med opening to accommodate the size o
he edge o
f the appliance. Any new wir
national codes and other applicable regul
iance to make sure the appliance is fully o
d into a 120
Volt grounded outlet.
hly recommended that
.
.91m or 3 feet away
g paper etc.
afe dry and dust free
of your unit. Leave at
ring must be done in
lations.
operational by
The rough wall opening size of
W(“)
SYM-50-XTRASLIM
SYM-60-XTRASLIM
f the fireplace:
D(“) H(“)
4 3/8 15 5/8
55 1/2
4 3/8 15 5/8
65 1/2
Screw
Screw
1. Unscrew 1 screw on each left and right side and push the front glass panel upward a bit
to take it off. (The screws are only for protection during transportation.)

2.
Unscrew the 2 screws locat
3.
Put the fireplace into the wa
11
ted on each side and take
off the inner
sid
all op
ening and fix it to be the wall.
de steel panels.
inner side steel panels
screws
screws
Screw the appliance onto the wall.

4.
Screw back the inner side s
5. Put
back the front glass pan
12
steel panel.
nel after you finish the med
ia decoration.
Screw back the inner side panel
that you removed at STEP 2.

HARD
WIRE INSTALLAT
Turn off the appliance complete
person should service and repa
If it is necessary to hard-
wire
cord connection and wire the a
This appliance must be electric
if hard-
wired. In the absence
ELECTRICAL CODE in Cana
CODE in the United States.
13
TION
ely and let cool before servicing. Only a q
air this electr
ic appliance.
this appliance a qualified electrician m
appliance directly to the house hold wiring
cally connected and grounded in accorda
e of local codes use the current CSA
ada or the current ANSI/NFPA 70 NATI
qualified
service
must r
emove the
g.
ance with
local codes
A C22.1 CANADIAN
IONAL ELECTRICAL
2. Cut off the copper head of the wiring and leave 1 cm (0.4 inch) uncovered wiring.
1. Remove the cover plate from the left side of the appliance by removing the two screws
as shown below. Unscrew and remove power cord.

3. Connect the uncovered wiring with 14 A WG wiring (not provided with the appliance) y a wiring
connecting cap which you can find in the manual ag. Please make sure the live wire goes into
the “L”, the neutral wire into “N” and the ground wire into “G”.
14
4. Return the cover plate to the left side adding a wiring protector which you can find in the
manual bag and screw the two screws back in to fasten the plate.
NOTE: ONLY A QUALIFIED ELECTRICIAN SHOULD DO THE JOB.

MEDIA OPTIONS
The WM-55-XS and WM-65-
X
Canyon brown and Ocean blue
choose. See dealer for more de
DECORATIVE MEDIA INSTAL
I
NSTALLING THE DECOR
Pour the fire glass media into
media that you find most ap
installing the fire glass.
15
XS are shipped with two mixture med
e. Consumers may purchase optional de
etails.
LLATION
RATIVE
MEDIA
o the tray. Feel free to use any combina
ppealing. Put back the trim and front g
dia shows below:
the
ecorative media i
f they
ation of the fire glass
glass after you finish
Screw
Screw

Canyon brown
Ocean blue
Unscrew 1 screw on each l
take it off.
left and right side
and push
the front glas
ss panel
upward a bit to

16
OPERATION
Plug the fireplace into a 15 Am
MANUAL OPERATION
SAFETY CUT-OFF

This appliance is fitted with
(e.g. Due to blocked air ve
reset.
 To reset the
appliance, dis
minutes. Reconnect the
mp wall socket.
h a safety cut
-
off which will operate if th
ents). For safety reasons, the fireplace w
sconnect the appliance from the main s
supply to the main and switch
he fireplace overheats
will NOT automatically
s
upply for at least 10
on the appliance.
The fireplace can be operated e
the fireplace,
or by supplied rem
either by the touch panel located on the l
mote control.
left front top side of
1. Press “ ”, the fla e light turns on, color yellow, color orange and color red are on
the brightest ode(Y4,O4,R4), the tray light in white (E3), indicating “ON” , heater is
not working. Press gain to turn off the appliance, indicating “OF” on display, the
display will disappear in 5 seconds. It will recall the last setting used on the fireplace
2. Press “ ” to adjust the fla e color, F1 red, orange& yellow, F2 orange, F3 red, F4
yellow, F5 Red & orange, F6 orange & yellow, F7 red & yellow, F0 turns off the fla e
light.
3. Press “ ” once, one setting of heater works, 750W, indicating “H1” on display;
Press again, two setting of heater work, 1500W, indicating “H2”. Press the third ti e,
the heater turns off, indicating “H0” on display. Press this button for 5 seconds,
indicating “LO”, heater is off and the button is locked. Press this button again for 5
seconds, indicating “UL”, heater is still not working but the button is unlocked.
4. Press “ ” to adjust the tray light. E0 eans the tray light turns off. EE eans the
color of tray light cycles through 13 colors with an interval of 1 inute.
5. Press “ ” to set the turn off ti e, 30-1h-2h-3h-4h-5h-6h-7h-8h-00.

REMOTE CONTROL OPERATION
1. Press “ ”, the
fla e l
the brightest ode(
Y4,O
heater is not working. P
the display will disap
pe
fireplace.
2. Press “D
ISPLAY ON/O
display, twice to turn off
setting used on the firep
3. Press “Yellow” to
adjus
Y4-Y3-Y2-Y1-Y0,
and Y
4. Press “Orange” to
adju
O4-O3-O2-O1-O0,
and
5. Press “Red” to
adjus
R4-R3-R2-R1-R0,
and R
6. Press” TRAY LIGHT
ON
disp
lay. Press again to t
light
turns on
, color yellow, color orange
O4,R4
)
, the tray light in white (E3), indica
Press
again to turn off the appliance,
indica
ear
in 5 seconds. It will recall the las
t
OFF
”
once to turn on the fla e light,
the fla e light, indicat
ing “FO” on
display
place.
ust
the intensity of the yellow fla e. T
h
Y0
is when the yellow fla e
has turned of
ust
the intensity of the orange fla e.
T
O0
is when the orange fla e
has turned
st
the intensity of the red fla e. T
he
R0
is when the red fla e has turned off.
N/OFF
”
, the tray light turns on in color whi
turn off the tray light, indica
ting”E0” on
dis
and color red are on
ating
“ON” on display,
ating
“OF” on display,
setting used on the
, indicating
“FF” on
y.
It will recall the last
here are 5 settings,
ff
.
T
here are 5 settings,
off
.
here are 5 setting
s,
ite
, indicating “E3” on
splay.
Forremotetofunctionmakesure theheaterispluggedinandmainpowerswitchlocatedonthe
bottomleft handsideis at position I.
Whenoperatingt heremotemakesureyoupointt heremotetot hecentreofthefireplaceand make
sure eachtimeyoupressthebuttonthebuzzerinsidetheunitwill beeponce.Ittakessometimefor
thereceivertorespondtothetransmitter.DonotPRESS t hebuttonsmorethanoncewithintwo
secondsforcorrectoperation.
HEATER ON/OFF
HIGH LOW TEMP.
YELLOW
RED
DISPLAY ON/OFF
ORANGE
FLASHADJUST
TRAY
ON/OFF
17

18
10. Press “LOW” when
the
display..
11. Press “HIGH” when
the
display.
12. Press “TEMP” w
hen
C-16-19-21-23-25-27-
30
and Fahrenheit, H0-61-
6
e heater is on,
one setting of heater
work
e heater is on
, two settings
of heater wor
n the heater is on
to set the
0;
Press this button for
5 seconds to swi
66
-70-73-77-80-86.
ks
, indicating “H1”on
rk
, indicating “H2” on
roo te perature,
itch between Celsius
NOTE: In “TEMP” ode, two settings of heater work. When the “HEATER ON/OFF” button is
locked, “HIGH”, “LOW”,”TEMP” can’t use.
7. Press “ADJUST”
, rotate
8. Press “FLASH”,
the tray
9. Press “HEATER
ON/OF
“H2” on
display; press a
indicating “LO”,
heater
seconds, indicating “
UL
unlocked. If the heater
“H1”,”H2” or “TEMP”
to
es through
the 13 colors of tray lighting.
y light cycles through all 13 colors.
FF
” once to turn on the
heater, in H2 settin
again to turn off the heater.
Press this b
is off and the
button is locked. Press th
L
” on display
, heater is still not workin
is
on
but the fla e and tray light are of
indicate
the heater’s working ode.
ng, 1500W, indicating
button for
5 seconds,
his button again for
5
ng but the button is
ff,
there is display of

INSTALLING WALL THER
WALL THERMOSTAT WIRING
Wire the wall ther ostat prio
WALL THERMOSTAT
WIRING
Install Wall Ther ostat per in
infor ation:
1. Turn off circuit breaker.
2. Remove
cover plate located
.
Pull the wire out and cut the
as shown below. Follow the
19
RMOSTAT
G DIAGRAMS
or to installing the fi
replace.
G (
24 VAC)
nstructions provided with kit and per th
d
at the bottom on the
left side of the app
e inside thermostat. Connect the wires to
e instructions provided wi
th wall switch kit
he following
pliance.
the wall thermostat
.
NOTE: Th wall th rmo
stat wil
ll b functioning wh n th h at r is on t
th
TEMP. s tting.

20
REPLACEMENT PARTS
NO
PART NUMBER
DESCRIPTION QTY
WM-55-XS WM-65-XS
1 2 850 24050 TRIM 1
2 2 8507 240507 FRONT GLASS
ASSEMBLY 1
107022 82 107022402 TRAY GLASS 1
4 107022 81 107022401 BACK GLASS 1
5 601144 FLAME LED STRIP 4/5
6 10101225 FLAME MOTOR 1
7 2 8505 240505 FLICKER ASSEMBLY 1
8 601105F CIRCUIT BOARD 1
9 2 6010 RIGHT OUT SIDE
COVER 1
10 10114001B TEMPERATURE
SENCOR 1
11 601 00M-2 TOUCH PANEL 1
12 6021 0C BLOWER AND
HEATER ASSEMBLY 1
1 2 6007 HANGER 1
14 2 6009 LEFT OUT SIDE
COVER 1
15 001506B SIGNAL RECEIVER 1
16 10125027 10125028 TRAY LIGHT 1
17 1010506 C Remote control 1
NOTE: Remote control and tray light are not shown at the exploded view.