
the Purchaser to ship the product(s) to the technical support team if needed. Based on the
outcome, the warranty service will then be in effect.
This warranty extends only to the original Purchaser. If gifted or resold the customer must go
through the original Purchaser in order to claim warranty. Original order information is needed to
claim warranty. If original order was shipped within the US, the Purchaser will be responsible for
additional shipping costs out of the US. The Customer’s sole and exclusive remedy and the entire
liability of the Warrantor, its suppliers and affiliates for breach of the warranty is, either to replace
the product(s) or component parts of the product(s) and in some cases refund the product(s) cost.
This warranty does not cover labor. Products that have been serviced or replaced under their
warranty period do not receive extended warranties. Instead, the serviced/replaced product(s) will
abide to the original warranty period issued when first purchased. No employee, agent, dealer or
any other person is authorized to give any warranties on behalf of the Warrantor, not expressly
set forth in this limited warranty.
3. Exclusions and Limitations
The warranty does not cover failures result from incorrect handling, product modifications,
installation, conversion or additions, supplements, operation, natural elements (weather),
excessive or deficient energy supply, chemicals, the effect of solid bodies or deliberate damage.
If the Warrantor determines that the problem with the product(s) is not due to a manufacturing
defect in the Warrantor’s workmanship or materials, or otherwise does not qualify for warranty
repair, then the Purchaser will be responsible for all costs incurred by the Warrantor necessary to
repair, replace and transport the product(s).
The warranty shall be asserted with the Warrantor in writing enclosing a copy of the invoice and a
description of the defect/loss of performance within the warranty period. The Warrantor shall
accept no returns of product(s) without the previous written request for this. Within five (5)
business days of the date of notification, the Warrantor will provide the Purchaser with an RMA
number and the location to which the Purchaser must return the defective module(s). Any
product(s) returned for valid warranty service shall be shipped at the expense and risk of the
Warrantor. The Purchaser must return the product(s) (or, if authorized by the Warrantor, the
defective component parts), within fifteen (15) days after issuance of the RMA number. The
Warrantor will be under no obligation to accept any returned product(s) that does not have a valid
RMA number. All parts that the Warrantor replaces shall become the Warrantor’s property on the
date the Warrantor ships the repaired product(s) or part back to the Purchaser. The Warrantor will
use all reasonable efforts within thirty (30) days of receipt of the defective product(s) to repair or
replace such product(s). If a warranty claim is invalid for any reason, the Purchaser will be
charged at the Warrantor’s then-current rates for services performed and will be charged for all
necessary repairs and expenses incurred by the Warrantor. If the Warrantor determines that a
warranty claim is valid, it will ship the repaired or replaced product(s) to the Purchaser at the
Warrantor’s cost.
RNG GROUP INC. MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED
WARRANTY OR CONDITION ARISING OUT OF A COURSE OF DEALING, CUSTOMER OR
USAGE OF TRADE.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WILL RNG GROUP INC. OR ITS AFFILIATES OR
SUPPLIERS BE LIABLE OR RESPONSIBLE FOR ANY LOSS OF USE, INTERRUPTION OF
BUSINESS, LOST PROFITS, LOST DATA, OR INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY KIND REGARDLESS OF THE FORM OF ACTION,
WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR