Reolink RLC-510A User manual

User Manual
Reolink PoE Camera
User Manual
Sept 2021
QSG1_A

Reolink PoE Camera
User Manual
1
contents
1. Camera Introduction...................................................................................................................... 2
Device Overview.......................................................................................................................... 2
2. Setup and Installation................................................................................................................... 9
Power on PoE Cameras............................................................................................................ 9
Set up PoE Cameras on App.................................................................................................. 11
Install the Camera..................................................................................................................... 12
3. View Your Camera.........................................................................................................................16
Live View....................................................................................................................................... 16
Display Settings......................................................................................................................... 22
Lights and LED.......................................................................................................................... 29
4. Alarm and Detection.................................................................................................................. 30
Set up Motion Detection........................................................................................................30
Set up Motion Alerts................................................................................................................ 33
Set up Motion Recording...................................................................................................... 40
5. Recording and Playback............................................................................................................42
Set up Recording......................................................................................................................42
Replay and Download Recordings.....................................................................................45
Time Lapse..................................................................................................................................49
6. Use the Reolink App.................................................................................................................... 53
Share Your Devices with Others.......................................................................................... 53
Scene Modes.............................................................................................................................. 56
Add or Delete a Camera.........................................................................................................58
Register Account...................................................................................................................... 62
App Settings............................................................................................................................... 63
7. Camera Settings........................................................................................................................... 65
SD Card Storage........................................................................................................................ 65
Device Information................................................................................................................... 71
Device Password....................................................................................................................... 72
Date and Time........................................................................................................................... 73
Reboot and Restore.................................................................................................................74
Firmware Upgrade................................................................................................................... 75
8. Smart Homes.................................................................................................................................76
Google Home............................................................................................................................. 76
Amazon Alexa............................................................................................................................. 81
9. FAQs and Troubleshooting.......................................................................................................86
FAQs.............................................................................................................................................. 86
Troubleshooting....................................................................................................................... 88
Note:
This user manual takes a camera model that supports most features as an
example. Your own model may not support certain features mentioned here.
Please refer to the specifications of your camera model.

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1. Camera Introduction
Device Overview
RLC-510A/RLC-410/B400
RLC-510A: Boasting a high resolution of 2560x1920 with nearly 5 million pixels,
RLC-510A security IP camera can capture crystal clear video with fine details. With
the built-in microphone, it also picks up ambient sound for an extra layer of
security.
RLC-410: 5MP RLC-410 is with a pixel resolution of 2560x1920, that is, nearly 2.4X the
resolution of 1080p Full HD, and even 1.3X the resolution of 1440p. It sees your
home security more clearly, with more details.
B400: 4MP B400 with 2560x1440 high resolution to capture beautiful and smooth
4-megapixel live video streaming and video clips than 720p and 1080p cameras.
No details will be missed!
Note:
B400 is an add-on camera, which cannot work independently. It works perfectly
when connected to Reolink 8-channel NVR RLN8-410, 16-channel NVR RLN16-410,
or in Reolink PoE surveillance systems.
1
Mount
2
Metal Case
3
Infrared Lights
4
Lens
5
Daylight Sensor
6
Waterproof Lid
7
Network Cable
8
Reset Button
9
Power Port
Loosen the mount, adjust the cam
in any directions, and twist it back
to fix the camera.

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RLC-520A/RLC-520/RLC-522/RLC-820A/RLC-822A/RLC-1220A/D800
RLC-520A/RLC-520/RLC-522: Boasting a high resolution of 2560x1920 with nearly 5
million pixels, the security IP camera can capture crystal clear video with epic
details. With the built-in microphone, it also picks up ambient sound for an extra
layer of security.
RLC-820A/RLC-822A: Equip with on-device detection technology to discern people
and vehicles from other objects. With its accurate detection, you can keep a
sharper eye on the true threats and release your mind from the bombardment of
unnecessary notifications.
RLC-1220A: RLC-1220A brings with it the marvelous video quality of 12MP resolution,
which is a leap forward from 8MP: more details, more colors, and immersive clarity.
Never miss the hard-to-see details and more. Zoom in, you will discover more.
B800: This 4K 8MP IP camera B800 boasts the pixel resolution of 3840x2160,
delivering the highest level of imagery like never before. More than just capturing
the images, it mirrors the reality.
Notes:
RLC-520/RLC-820A/RLC-822A/RLC-1220A/D800: f=4.0mm Lens
RLC-522: f=2.7mm-12mm Lens
D800 is the same as B400, an add-on camera.
RLC-511/RLC-810A/RLC-811A/RLC-1210A/B800
1
Mount
2
Metal Case
3
Lens
4
Infrared Lights
5
Daylight Sensor
6
Built-in Mic
7
Waterproof Lid
8
Power Port
9
Reset Button
10
Network Cable
11
Micro SD Socket
Rotate the lens, and the micro SD card socket is on the bottom of the lens.

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RLC-511: The higher the camera resolution is, the more image details you’ll obtain.
RLC-511 PoE security IP camera prides in the high resolution of 2560x1920, which is
about 2.4X the resolution of 1080p, and even 1.3X the resolution of 1440p Super HD.
It ensures true-color images with vivid details.
RLC-810A/RLC-811A: Unites security and intelligence. The security camera can not
only capture its vision sharply, but understand what it sees. This camera notifies
you of the true threats and frees you from other trifles.
RLC-1210A/RLC-1220A: 12MP Ultra HD PoE Camera with Person/Vehicle Detection.
Notes:
RLC-511: f=2.7-12mm Lens
RLC-810A/RLC-1210A/B800: f=4.00mm Lens
RLC-811A: f=2.7-13.5mm Lens
RLC-811A has 5 spotlights.
B800 is the same as B400, an add-on camera.
1
Mount
2
Metal Case
3
Daylight Sensor
4
Infrared Lights
5
High Definition Lens
6
Spotlight
7
Waterproof Lid
8
Network Cable
9
Reset Button
10
Power Port
1
Mount
2
Metal Case
3
Infrared Lights
4
Lens
5
Daylight Sensor
6
Waterproof Lid
7
Network Cable
8
Reset Button
9
Power Port

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Micro SD Socket

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RLC-423
5MP RLC-423 is with a pixel resolution of 2560x1920, that is, 2.4X the resolution of
1080p Full HD, and even 1.3X the resolution of 1440p Super HD. You will definitely
have the best chance to see every image detail as you wish.
1
Mount
2
Lens
3
Infrared Lights
4
Daylight Sensor
5
Waterproof Lid
6
Network Cable
7
Earth Wire
8
Reset Button
9
Power Port
10
Audio in
11
SD Card Slot

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RLC-823A
RLC-823A is smart enough to distinguish person and vehicle from other objects. It
frees your mind by offering accurate detection and greatly reducing the false
alarms on trivial objects' movements.
1
Mount
2
Daylight Sensor
3
Infrared Lights
4
Lens
5
Spotlight
6
Waterproof Lid
7
Network Cable
8
Reset Button
9
Power Port
10
SD Card Slot

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D400
With 2560x1440 high resolution, this top-notch PoE security camera can capture
beautiful and smooth 4-megapixel live video streaming and video clips than 720p
and 1080p cameras. It helps to see more clearly, and no details will be missed!
Note:
D400 is the same as B400, an add-on camera.
1
Mount
2
Metal Case
3
Infrared Lights
4
Lens
5
Daylight Sensor
6
Waterproof Lid
7
Network Cable
8
Reset Button
9
Power Port

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2. Setup and Installation
Power on PoE Cameras
You may power on Reolink PoE cameras via PoE injector/switch or PoE NVR
directly, or by using the power adapter.
Method 1: Power via PoE Injector/Switch
For Reolink RLC-423, you need to make sure that the PoE injector/switch
is 802.3at compliant (48V) and supports active mode.
For other Reolink PoE cameras, please make sure that the PoE injector/switch
is 802.3af compliant (48V) and supports active mode.

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Method 2: Power by PoE NVR
Connect your PoE camera to the PoE NVR by a single network cable, then the PoE
camera will get power via the PoE NVR.
220V 60Hz /
110V/50Hz
PoE NVR
Router
PC
Phone/Pad
(iOS/Android)
Monitor
(VGA)
HD TV
(HDMI)
Camera

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Method 3: Power by Using the Power Adapter
Alternatively, you can power on the camera in another way – by using a power
adapter.
For Reolink RLC-423, the ratings of power adapter should be DC 12V 2A.
For other Reolink PoE camera models, the ratings of power adapter should be DC
12V 2/1A.
Notes:
Do not purchase passive PoE injectors as they won’t work with Reolink PoE
cameras.
It's better to use high-quality PoE injectors/switches.
We recommend that you purchase the Ethernet cable with Cat5 and above.
Please install the waterproof lid at the junction of the Ethernet cable and the
camera to protect the junction from water.
Please note that the optimum distance between the camera and the PoE
switch/Reolink NVR is 300 feet.
Set up PoE Cameras on App
Please power on your camera properly before the initial setup, and refer to the
steps below.
Step 1. If you've opened the Add Device Automatically option in the Settings page,
you can click this device in the Devices page and turn to step 2 directly. If you don't
enable that option, you can click + on the upper right corner, scan the QR code on
the camera to add this device.

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Step 2. Create the password, name the device, and then start live view.
Note:
There are four ways to set up the camera on Reolink App: scan QR code on the
camera, scan device in LAN, enter UID, enter IP address.
For the other three ways, please refer to this video.
Install the Camera
Install Dome Cameras
RLC-520A/RLC-520/RLC-522/RLC-820A/RLC-822A/RLC-1220A/D800
Step 1. Use the mounting hole template to drill mounting holes on the ceiling, and
plant the rubber anchors into the mounting holes.
Step 2. Screw the base panel to the mounting holes on the ceiling or wall. It's
generally suggested to install dome cameras on the ceiling.

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Step 3. Fit the concave at the bottom of the camera (marked as 4, 5, 6 in the
picture below) to the convex on the base panel (marked as 1, 2, 3 in the picture
below), and then rotate the camera seating (marked as Part A) clockwise to lock
the camera tightly with the base panel.
Note: To take down the camera, please rotate part A anti-clockwise.

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Step 4. Once the camera is installed, you can adjust the angle up & down 70
degrees or 360 degrees horizontally.
Install Bullet Cameras
RLC-510A/RLC-410/B400/RLC-511/RLC-810A/RLC-811A/RLC-1210A/B800
Note:
It is not recommended to install Reolink bullet cameras in the open air in this way.
You can follow these steps to install Reolink bullet cameras to the ceiling.
Step 1. Take out the mounting wrench, adjust the camera to any angle you want.
Step 2. Tighten the screw toward the direction of the Lock symbol after you adjust
the camera to a suitable angle.
Manually rotate the camera
body to adjust the
surveillance angle.

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Step 3. Drill three screw holes on the wall according to the mounting hole
template.
Step 4. Secure the camera in place by tightening the screws.
Step 5. If you want to adjust the angle of this camera, you can loosen the screw
toward the direction of Unlock symbol.

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Notes:
1. Twist it with the wrench to unlock, and adjust the cam (green part) in any
directions.
2. After adjustment, twist it back to lock it.
3. Store the wrench here for later use.
3. View Your Camera
Live View
Note:
The live view screen may vary for different models.
Icon
Meaning
Settings: Provide access to a camera’s settings such as system
information, detection alarm and camera recording.
More options of live view: Channel Selection, Day and Night, Immersive.
Spotlight
Turn on the spotlight
Multiple views
Display
Pause

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Audio
Enable audio
Manually capture
Manually record
Manually recording
Live view in sub-stream mode
Live view in main stream
mode
View your camera in a full-screen mode.
Talk: Tap to talk (two-way audio).
Clip: Drag the rectangle to the position you want to see.
PTZ: Control pan,tilt or zoom.
Playback: Replay the recordings saved to the SD card.
Channel Selection
You can choose the devices you want on the device list.

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Day and Night
Set the camera’s color mode during different times of the day and night.
Set the camera’s color mode during different times of the day and night.
-Color: The camera will capture color images that usually appear during the day.
-Black & White: The camera will capture black-and-white images that usually
appear during the night with the IR LEDs on.
-Auto: The camera will automatically switch between Color and Black & White
modes according to the light conditions.
Immersive
The immersive mode has a larger viewing area with less interference and focuses
on previewing. It is suitable for viewing 2 or 3 cameras on one screen.
Note: One screen can accommodate up to three cameras. You could slip the
screen to preview other cameras.

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Multiple Views
If you have several cameras added in your Reolink App, you can view multiple
streams at the same time on Reolink App.
Full-Screen View
Click to enter the full-screen mode.