Reolink Go User manual

Reolink 4G Battery-powered Camera
User Manual
1
Reolink 4G Battery-Powered Camera
User Manual
Sept 2021
QSG1_A

Reolink 4G Battery-Powered Camera
User Manual
1
contents
1. Camera Introduction......................................................................................................................3
Device Overview.......................................................................................................................... 3
Status Light................................................................................................................................... 5
2. Set up the camera.......................................................................................................................... 6
What’s in the Box........................................................................................................................6
Activate the SIM Card for the Camera............................................................................... 10
3. Install the SIM Card...................................................................................................................... 10
Reolink Go/Reolink Go Plus................................................................................................... 10
Reolink Go PT/Reolink Go PT Plus....................................................................................... 12
Connect to the Mobile Carrier Network............................................................................ 13
4. Charge the Battery.......................................................................................................................16
Reolink Go/Reolink Go Plus................................................................................................... 16
Reolink Go PT/Reolink Go PT Plus....................................................................................... 17
Initialize the Camera................................................................................................................ 18
5. Install the Camera........................................................................................................................20
Mount the Camera...................................................................................................................20
Install the Solar Panel..............................................................................................................25
6. View Your Camera........................................................................................................................27
Live View .................................................................................................................................... 27
Display Settings.........................................................................................................................33
7. Alarm and Detection...................................................................................................................38
Set up Motion Detection........................................................................................................38
Set up Motion Alerts.................................................................................................................41
Set up Motion Recording...................................................................................................... 48
Improve Your Motion Detection......................................................................................... 49
8. Recording and Playback............................................................................................................52
Set up Recording...................................................................................................................... 52
Playback and Download Recordings................................................................................ 53
Time Lapse.................................................................................................................................. 56
Cloud Recording.......................................................................................................................60
9. Use the Reolink App....................................................................................................................68
Share Your Devices with Others......................................................................................... 68
Scene Modes.............................................................................................................................. 70
Add or Delete a Camera......................................................................................................... 73
Register Account...................................................................................................................... 75
App Settings............................................................................................................................... 76
10. Camera Settings......................................................................................................................... 79
SD Card Storage........................................................................................................................79
Device Information.................................................................................................................. 83
Battery Information.................................................................................................................84
Device Password.......................................................................................................................85
Date and Time........................................................................................................................... 87

Reolink 4G Battery-Powered Camera
User Manual
2
Reboot and Restore.................................................................................................................88
Firmware Upgrade.................................................................................................................. 88
Smart Homes.............................................................................................................................90
11. Instructions of Battery Usage................................................................................................100
12. FAQs and Troubleshooting.....................................................................................................101
FAQs............................................................................................................................................. 101
Troubleshooting...................................................................................................................... 103
Note:
This user manual takes a camera model that supports most features as an
example. Your own model may not support certain features mentioned here.
Please refer to the specifications of your camera model.

Reolink 4G Battery-Powered Camera
User Manual
3
1. Camera Introduction
Device Overview
Reolink Go/Reolink Go Plus
Reolink Go/Go Plus, a 100% wire-free mobile HD security camera, operates on
4G-LTE and 3G networks. An ideal video monitoring solution with no cords, no
wiring hassles, when in areas with limited or no WiFi access, no electrical power
source!
1
Built-in Mic
2
Infrared Lights
3
Daylight Sensor
4
Lens
5
Status LED
6
Built-in PIR Sensor
7
Speaker
8
Micro USB Port
9
Micro SD Card Slot
10
SIM Card Slot
11
Reset Hole
12
Battery Status LED

Reolink 4G Battery-Powered Camera
User Manual
4
Reolink Go PT/Reolink Go PT Plus
Reolink Go PT/Reolink Go PT Plus is a 100% wire-free outdoor surveillance camera
that runs on 4G LTE and 3G networks. No WiFi needed. No wiring hassles. With an
ultra-wide viewing angle of 355° pan & 140° tilt, it can be a perfect security solution
for large areas warehouses, woods, etc.
1
Speaker
2
IR LED
3
Status LED
4
Lens
5
Daylight Sensor
6
Built-in PIR Sensor
7
Built-in Mic
8
Nano SIM Card Slot
9
Reset Hole
10
Micro SD Card Slot
11
Antenna
12
Micro USB Port
13
Battery Status LED
14
Power Switch

Reolink 4G Battery-Powered Camera
User Manual
5
Status Light
Note:
If the camera connects the network successfully,there will be no status LED light
up during idle mode.
Status Light
Camera Status
Red LED solid light up then starts to
flash
Camera cannot recognize the SIM
card or there is PIN code of the SIM
card.
Red LED solid light up then flash
slowly about once every second
Camera cannot register the mobile
carrier network.
Red LED solid light up then flash
quickly about 3 times in 1s
Data call failed or requires to input
the APN.
Red LED solid light up then blue LED
starts to flash and goes off completely
Network connection failed.
Red LED solid light up then blue LED
starts to flash and solid light up
Network connection succeed.

Reolink 4G Battery-Powered Camera
User Manual
6
2. Set up the camera
What’s in the Box
Note: The package content may vary and update with different version and
platforms, please take the below information only for a reference. And the actual
package content are subject to the latest information on the product selling page.
Reolink Go
Reolink Go *1
Mount *1
Reset Needle *1
Pack of Screws *1
Surveillance Sticker *1
Mounting Template *1
USB Cable *1
Quick Start Guide *1
Camouflage Skin *1

Reolink 4G Battery-Powered Camera
User Manual
7
Reolink Go Plus
Reolink Go Plus *1
Mount *1
Reset Needle *1
Pack of Screws *1
Surveillance Sticker *1
Mounting Template *1
USB Cable *1
Quick Start Guide *1
Camouflage Skin *1

Reolink 4G Battery-Powered Camera
User Manual
8
Reolink Go PT
Reolink Go PT *1
Mounting Template *1
Pack of Screws *1
Reset Needle *1
Bracket *1
Surveillance Sticker *1
Quick Start Guide *1
USB Cable *1

Reolink 4G Battery-Powered Camera
User Manual
9
Reolink Go PT Plus
Note:
There is no SIM card in the box, you need to buy one from the mobile operator
yourself.
Reolink Go PT Plus *1
Mounting Template *1
Pack of Screws *1
Reset Needle *1
Bracket *1
Surveillance Sticker *1
Quick Start Guide *1
USB Cable *1

Reolink 4G Battery-Powered Camera
User Manual
10
Activate the SIM Card for the Camera
The SIM card shall support WCDMA and FDD LTE.
Activate the card on your smartphone or with your network carrier before inserting
it into the camera.
Notes:
• Some SIM cards have a PIN code, please use your smartphone to disable the PIN
first.
• Do not insert the IoT or M2M SIM card into your smartphone.
3. Install the SIM Card
Reolink Go/Reolink Go Plus
1. Remove the back cover by rotating counterclockwise and insert the SIM card
into the slot.
2. Insert the battery into the camera and tighten the back cover to power on the
camera.

Reolink 4G Battery-Powered Camera
User Manual
11
3. A red LED will be on and solid for a couple of seconds, then it will go out.
4. “Network connection succeeded”. A blue LED will flash for a few seconds and
then go solid before going out, which means the camera has been successfully
connected to the network.

Reolink 4G Battery-Powered Camera
User Manual
12
Reolink Go PT/Reolink Go PT Plus
1. Rotate the camera lens, and remove the rubber cover.
2. Insert the SIM card.

Reolink 4G Battery-Powered Camera
User Manual
13
3. With these done, press the rubber cover firmly for better waterproof
performance.
Notes:
• The SIM card slot is above the SD card slot. When inserting the SIM card in,
remember that the gold contacts shall face down and you need to push the
trimmed corner inside the camera.
• The SD card slot is below the SIM card slot. When inserting the SD card in,
remember that gold contacts shall face up.
Connect to the Mobile Carrier Network
Reolink Go PT
1. With the SIM card inserted, you can turn on the camera.

Reolink 4G Battery-Powered Camera
User Manual
14
2. Wait a few seconds and a red light will be on and solid for a couple of seconds.
Then, it will go out.
3. A blue LED will flash for a few seconds and then go solid before going out. You
will hear a voice prompt "Network connection succeeded”, which means the
camera has been successfully connected to the network.

Reolink 4G Battery-Powered Camera
User Manual
15
Note:
You may also run into the following situations:
No.
Voice Prompts
Camera Status
Solutions
1
“SIM card cannot be
recognized”
Camera cannot
recognize this SIM
card.
1. Check if the SIM card is
facing the reverse
direction.
2. Check if the SIM card is
not fully inserted and
insert it again.
2
“The SIM card is locked
with a PIN. Please
disable it”
Camera cannot
recognize this SIM
card.
Put the SIM card into your
mobile phone and disable
the PIN.
3
“Not registered on
network. Please activate
your SIM card and check
the signal strength”
Camera fails to
register to the
operator network.
1. Check whether your
card is activated or not.
If not, please call your
operator to activate the
SIM card.
2. The signal is weak at
the current position.
Please move the camera
to a location with better
signal.
3. Check if you are using
the correct version of the
camera.
4
“Network connection
failed”
Camera fails to
connect to the server.
The camera will be in
standby mode and
reconnect later.
5
“Data call failed. Please
confirm your cellular
data plan is available or
import the APN
settings”
The SIM card has run
out of data or APN
settings are not
correct.
1. Please check whether
the data plan for the SIM
card is still available.
2. Import the correct APN
settings to the camera.

Reolink 4G Battery-Powered Camera
User Manual
16
4. Charge the Battery
Reolink Go/Reolink Go Plus
1. Charge the battery with a power adapter.
Note:
A 5V/2A or 9V/2A USB charger can be used, and the battery can also be charged
separately.
2. Charge the battery with the Reolink Solar Panel.
Note:
For better weatherproof performance, please always cover the USB charging port
with the rubber plug after charging the battery.

Reolink 4G Battery-Powered Camera
User Manual
17
Charging indicator:
Note:
The Solar Panel is NOT included in the package, you can buy one on Reolink’s
official online store.
Reolink Go PT/Reolink Go PT Plus
1. Charge the battery with a power adapter.
2. Charge the battery with the Reolink Solar Panel.
Note:
For better weatherproof performance, please always cover the USB charging port
with rubber plug after charging the battery.
Green LED
Fully charged
Orange LED
Charging

Reolink 4G Battery-Powered Camera
User Manual
18
Charging indicator:
Notes:
• The battery is a built-in one. Please do not remove it from the camera.
• The Solar Panel is NOT included in the package, you can buy one on Reolink’s
official online store.
Initialize the Camera
1. Download and launch the Reolink App or Client software, and follow the
onscreen instructions to finish initial setup.
Scan to download the Reolink App.
2. Please turn the camera and wait for the camera starting up until you hear the
camera prompt “Network connection succeed”.
3. Scan the QR code on the back of the camera. If the phone doesn't respond,
please tap Input UID/IP and then manually type in the UID (16-digit characters
under the QR code of the camera).
Green LED
Fully charged
Orange LED
Charging

Reolink 4G Battery-Powered Camera
User Manual
19
Note:
You may tap to enable flash light when setting up in a dark environment.
4. You may initialize your camera: Create device password and Name your device.
Forgetting this password could be troublesome in the future, please remember it
for your convenience.