Reolink 5408940 User manual

Reolink WiFi IP Camera
Quick Start Guide
August 2020
QSG1_A_EN
@ReolinkTech https://reolink.com

Contents
EN
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What’s in the Box
Camera Introduction
Connection Diagram
Set up the Camera
Installation Guides
Troubleshooting
Specifications
Notification of Compliance
2
3
5
6
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What’s in the Box
Camera Antenna
1m
Network Cable
Power Adapter
4.5m Power
Extension Cable
Quick Start Guide
Surveillance Card
Mounting
Hole Template
Pack
of Screws
NOTE: Camera and accessories vary with dierent camera models that
you purchase.

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Camera Introduction
Network Cable
Infrared Lights
High Definition Lens
Mount
Metal Aluminum Case
Antenna Antenna
Mount
Metal Aluminum Case
High Definition Lens
Infrared Lights
Daylight Sensor
Daylight Sensor
Reset Button
Power Cable
*Press for about 10 seconds to restore factory settings.

Connection Diagram
Before initial setup, follow the steps below to connect your camera.
1. Connect the camera to a LAN port on your router with an Ethernet cable.
2. Power on the camera with a power adapter.
Power Adapter
Router
Your Smart Device
WiFi IP Camera
Power CableNetwork Cable
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• On Smartphone
Download and Launch the Reolink App or Client software, and follow the
onscreen instructions to finish initial setup.
Scan to download the Reolink App.
Set up the Camera
• On PC
Download path of the Reolink Client: Go to https://reolink.com >
Support > App & Client.
Available on the

Install the Camera
Installation Tips
• Do not face the camera towards any light sources.
• Do not point the camera towards a glass window. Or, it may result in
poor image performance because of the window glare by infrared LEDs,
ambient lights or status lights.
• Do not place the camera in a shaded area and point it towards a well-lit
area. Or, it may result in poor image performance. For better image
quality, please make sure that the lighting condition for both the camera
and the capture object is the same.
• For better image quality, it’s recommended to clean the lens with a soft
cloth from time to time.
• Make sure the power ports are not exposed to water or moisture or
blocked by dirt or other elements.
• The camera comes with waterproof design so it can work properly-
under conditions like rain and snow. However, it doesn't mean the
camera can work underwater.
• Do not install the camera at places where rain and snow may hit the
lens directly.
• The camera may work in extreme cold conditions as low as -25°C.
Because when it is powered on, the camera will produce heat. You may
power on the camera indoors for a few minutes before installing it
outdoors.
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1
Drill holes in accordance with the
mounting hole template.
NOTE: Use the drywall anchors
included in the package if needed.
NOTE: Run the cable through the
cable notch on the mount base.
Install the mount base with the
mounting screws included in
the package.
Mount the Camera
2

Twist the screws with the wrench to unlock the camera
and adjust its direction.
After adjustment, twist the
screws back to lock the
camera.
360°
90°
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3
4
IP Camera Is Not Powering on
If you find your camera is not powering on, try the following solutions:
• Please check whether the outlet is working properly or not. Try to plug
the camera into a dierent outlet and see if it works.
• Please check whether the DC adapter is working or not. If you have
another 12V DC power adapter which is working, please use another
power adapter and see if it works.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
Troubleshooting
IR LEDs Stop Working
If you find the IR LEDs of your camera stop working, try the following
solutions:
• Go to Device Settings and check whether you have enabled Infrared
LEDs. If the LEDs are disabled, please enable them.
• Please go to Live View and check the Day/Night mode. Set
the mode to Auto to activate the IR lights.
• Upgrade your camera's firmware to the latest version.
• Restore the camera to the factory settings and check the IR light
settings again.

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If these won't work, please contact Reolink Support
https://support.reolink.com/.
Specifications
Failed to Upgrade the Firmware
If you cannot upgrade the firmware for the camera, try the following
solutions:
• Confirm the current firmware version to see if it is the latest one.
• Make sure that you download the correct firmware from download
center.
• Make sure the network of your computer is stable.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
Operating Temperature: -10°C to 55°C (14°F to 131° F)
Operating Humidity: 10%-90%
IR Distance: 30 meters (100ft)
Day/Night Mode: Auto switchover
Hardware Features
General
Notification of Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Changes or
modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
FCC Compliance Statement
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits aredesigned to provide reasonable protection against
harmful interference in aresidential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
Weather Resistance: IP66 waterproof

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which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Reolink declares that this device is in compliance with the essential
requirements and other relevant provisions of Directive 2014/53/EU.
Simplified EU Declaration of Conformity
This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm
to the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return and collection
systems or contact the retailer where the product was purchased. They
can take this product for environmentally safe recycling.
Correct Disposal of This Product
This product comes with a 2-year limited warranty that is valid only if
purchased from Reolink ocial stores or Reolink authorized resellers.
Learn more: https://reolink.com/warranty-and-return/.
Limited Warranty
NOTE: We hope that you enjoy the new purchase. But if you are not
satisfied with the product and plan to return, we strongly suggest that
you reset the camera to factory default settings and take out the
inserted SD card before returning.
This equipment complies with RSS-102 radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator & your body.
Use of the product is subject to your agreement to the Terms of Service
and Privacy Policy at reolink.com. Keep out of the reach of children.
By using the Product Software that is embedded on the Reolink product,
you agree to the terms of this End User License Agreement (“EULA”)
between you and Reolink. Learn more: https://reolink.com/eula/.
Terms and Privacy
End User License Agreement
ISED Radiation Exposure Statement
• Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit dierent from that to

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OPERATING FREQUENCY
(the maximum transmitted power)
2412MHz—2472MHz(15dBm)
5180 MHz -5240 MHz(17dBm)
5745 MHz -5825 MHz (16dBm)
Technical Support
If you need any technical help, please visit our ocial support site and
contact our support team before returning the products,
https://support.reolink.com.

FCCCaution
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothe
followingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)
thisdevicemustacceptanyinterferencereceived,includinginterferencethatmay
causeundesiredoperation.
AnyChangesormodificationsnotexpresslyapprovedbythepartyresponsiblefor
compliancecouldvoidtheuser'sauthoritytooperatetheequipment.
Note: ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClass
Bdigitaldevice,pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.
Thisequipmentgeneratesusesandcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnot
occurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferenceto
radioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoff
andon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
-Reorientorrelocatethereceivingantenna.
-Increasetheseparationbetweentheequipmentandreceiver.
-Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe
receiverisconnected.
-Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforan
uncontrolledenvironment.Thisequipmentshouldbeinstalledandoperatedwith
minimumdistance20cmbetweentheradiator&yourbody.

ICCaution:
ThisdevicecomplieswithIndustryCanadaslicence-exemptRSSs.Operation issubjecttothe
followingtwoconditions:
(1)Thisdevicemaynot causeinterference;and
(2)Thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesired
operation of thedevice.
Tomaintain compliancewithRFexposureguidelines,thisequipmentshould beinstalledand
operatedwitha minimum distanceof 20cm betweentheradiatorand yourbody.
Leprésentappareil estconformeauxCNRd'IndustrieCanada applicablesaux appareilsradio
exempts delicence.L'exploitation estautoriséeaux deuxconditionssuivantes:
(1) l'appareil nedoit pasproduiredebrouillage,et
(2) l'utilisateurdel'appareil doitacceptertoutbrouillageradioélectriquesubi,mêmesile
brouillageestsusceptibled'encompromettrelefonctionnement.
Pourmaintenirla conformitéaux directivesd'expositionaux radiofréquences, cet équipement
doit être installéetutiliséavecunedistanceminimalede20cm entreleradiateuretvotrecorps.