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EdgeMarc
EdgeMarc
6000
https://ribboncommunications.com
550-08598
Software
Release:
1.0
Document
Revision:
1.0
Published:
05
December,
2019
Confidential and Proprietary. Copyright © 2019 Ribbon Communications Operating Company, Inc. (''Ribbon''). All rights reserved. Page 1
Copyright
Copyright
2019
Ribbon
Communications
Operating
Company,
Inc.
(''Ribbon'').
.
All rights
reserved.
This
publication
and the
information
contained
herein is the property
of
the
Ribbon
and may not
be
copied,
reproduced
or
distributed in any form or
by
any means
without
the
prior
written permission of
Ribbon.
Disclaimer and Restrictions
The
publication is for information
purposes only and is
subject
to change
without
notice. This publication
does
not constitute a
commitment
on the part of
Ribbon.
While reasonable efforts have been
made
in
the preparation of this publication
to
assure its accuracy,
Ribbon assumes
no
liability resulting from technical
or
editorial
errors
or
omissions,
or for any
damages
whatsoever
resulting from the
furnishing, performance,
or
use
of the information
contained herein. Ribbon reserves the right
to
make changes
to
this publication and to
Ribbon products
without
notice
in its sole discretion. This
publication
is
not meant
to
define any interfaces between Ribbon products and
any third-party hardware or software products.
Warranties
THIS
INFORMATION
IS PROVIDED “AS
IS
”WITHOUT WARRANTY OF ANY
KIND,
EITHER EXPRESSED OR
IMPLIED,
INCLUDING,
BUT
NOT
LIMITED
TO, THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY,
FITNESS
FOR A PARTICULAR PURPOSE, OR
NONINFRINGEMENT.
IN
NO
EVENT SHALL THE
RIBBON
BE
LIABLE
FOR ANY
DIRECT,
INDIRECT,
INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT
NOT
LIMITED
TO, PROCUREMENT OF
SUBSTITUTE
GOODS OR
SERVICES;
LOSS OF USE,
DATA,
OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT,
STRICT
LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING
IN
ANY
WAY
OUT OF THE USE OR PERFORMANCE OF
THIS
INFORMATION,
EVEN
IF
ADVISED
OF THE POSSIBILITY OF SUCH DAMAGE.
The
information
in
this publication is
subject
to
all
applicable
U.S. federal, state, and local laws.
The
customer
use, distribution, and
transfer
of
any technical
information
shall
be in compliance
with
all
applicable
export
and import
laws and regulations. All Ribbon products
and publications are commercial in
nature;
and the use, duplication,
or
disclosure
by the
United
States Government is
subject
to the
restrictions set
forth
in DFARS 252.227-7013 and FAR
52.227-19.
Trademarks
Among
other
trademarks,
Ribbon,
Ribbon Communications, the
Ribbon
logo, Sonus Networks,
Sonus,
the Sonus logo,
GENBAND,
GENBAND
with
design,
G9,
G9
with
design, KANDY,
Open
Services
Architecture,
Insignus, SMARRT, Sonus Networks
Insight,
IMX,
GSX9000, GSX4000, GSX4010, SBC 5100,
SBC 5200,
SBC
1000,
SBC 2000,
SBC Edge, SBC 5110,
SBC 5210,
SBC
7000,
SBC Core, SBC
Portfolio, IMX, SBC 9000,
Insight
xAuthority,
Monterey
8000,
NexusWare,
SEGway, WebRTC, SBC SWe, PSX
SWe,
Insight EMS
SWe,
DSC
8000,
DSC
SWe,
LX, VX,
VX
SWe,
Sonus IQ, Sonus Cloud
Communications
Made
Smarter, EDGEMARC, EDGEPROTECT, EDGEWATER
NETWORKS
&
Design,
EDGEWATER, and
EDGEVIEW
are either
registered
trademarks
or
trademarks of
Ribbon
and its
subsidiaries.
RibbonCare
is a
service
mark of
Ribbon.
The
Ribbon trademarks
may
not
be used in connection with
any product or
service
that
is
not
Ribbon and its subsidiaries in any
manner
that
is
likely
to
cause
confusion
among
customers
or
in
any
manner
that
disparages
or
discredits
Ribbon and its
subsidiaries.
All other product names mentioned herein are
trademarks,
service
marks, registered trademarks,
or
registered
service
marks
of
their
respective owners.
UNCONTROLLED COPY:
The
master of this content is stored in an electronic database and
is
“write
protected”;
it
may
be altered only by
authorized persons. While
copies
may
be printed, it is not recommended. Viewing of the
master
electronically ensures access
to
the
current
content. Any hardcopies taken must
be
regarded
as uncontrolled copies.
For access
to
the technical documentation, log in through the Ribbon Support
Services
website
at
https://ribboncommunications.com/services/support-services/technical-documentation
1.
EdgeMarc
6000
Documentation Home .
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4
Confidential and Proprietary. Copyright © 2019 Ribbon Communications Operating Company, Inc. (''Ribbon''). All rights reserved. Page 2
Compliance with Applicable Laws and Export Control Laws
1.
EdgeMarc
6000
Documentation Home .
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4
1.1
Getting
Started .
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4
1.1.1
About
EdgeMarc
6000
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1.1.2
Contact and
Support
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5
1.1.3
License and
Warranty
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. 5
1.2
EdgeMarc
6000
Hardware
Installation
Guide .
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6
1.2.1
EdgeMarc
6000
Hardware
Specifications .
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7
1.2.2
EdgeMarc
6000
Hardware
Installation
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14
1.2.3
Compliance and Regulatory Information .
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16
1.2.4
Safety
Precautions
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20
1.3 Configuring Basic Network Settings .
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21
1.3.1
Connecting
EdgeMarc
for
First Time
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21
1.3.2
Deploying
the
EdgeMark
6000 Session
Border
Controller .
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23
Confidential and Proprietary. Copyright © 2019 Ribbon Communications Operating Company, Inc. (''Ribbon''). All rights reserved. Page 3
EdgeMarc 6000 Documentation Home
Getting Started
Configuration
Hardware Installation
Getting Started
About EdgeMarc 6000
Introduction
The
newest
addition to
the Ribbon
Intelligent
Edge
family
is the
EdgeMarc
6000. It
acts as
a
flexible demarcation/service
insertion/control point device with
physical telephony ports and
the
power
to
run multiple Virtual Network Functions
(VNFs).
Specifically
designed
for
unified communications
offerings,
this
network
device
can connect
to
a
variety
of digital
and
analog
legacy
systems.
The
Arm® -based
architecture
reduces
capital expense while automated “zero touch”
provisioning,
remote
monitoring
and
management
reduce
operating expense.
Supported Features
T
he
EdgeMarc
6000
device
provides:
Session
Capabilities
300
concurrent
session
capacity
60
TDM/FXx
1
Gbps
packet throughput
LAN/WAN
Connectivity
1
or 2
PRI
ISDN
links
over T1/J1/E1
8
FXS
ports
2
FXO ports
Confidential and Proprietary. Copyright © 2019 Ribbon Communications Operating Company, Inc. (''Ribbon''). All rights reserved. Page 4
Table of Contents
About EdgeMarc 6000
Contact and Support
License and Warranty
Connecting
Hardware
Hardware
Precautions
Support
License
2
FXO ports
4
LAN
ports
2
Gb
Ethernet
ports
for WAN
2
SFP WAN ports
4G/LTE
Multi-tenant
Management
via
Ribbon EdgeView Service Control
Center
Zero touch provisioning
Remote
monitoring
Remote firmware upgrades
Fault
monitoring
Troubleshooting
Threshold alerts
LAN/WAN
MOS scores
SIP ladder diagrams
Ring buffers
Contact and Support
To enter a trouble ticket, navigate to
the
Customer
Support Portal to open a case.
https://ribboncommunications.com/services/
support-services
To receive immediate
assistance
on
a
critical
issue,
please
call:
+1
833
742
2661
Customer Documentation
To download customer
documentation,
navigate to the documentation tab:
https://ribboncommunications.com/services/support-servic
es
License and Warranty
This section provides a link to
the
license
information related to
the
operation
of
EdgeMarc
hardware
and
software
as
well as
the
EdgeMarc
hardware
warranty.
EdgeMarc Limited Hardware Warranty
For a period of five
(5)
years
from
the
date
Ribbon
Communications
ships
the
Product
to Purchaser (“Warranty
Period
”),
Ribbon
Communications
warrants
that
such Hardware will be
(i)
free
of
defects
in
material
and
workmanship under normal authorized use
consistent
with
the Hardware
Installation
Guide
instructions
and will
(ii)
substantially
conform
to
Ribbon Communications' published
specifications for such
Hardware
as of the date of Purchaser’s order. Purchaser shall notify
Ribbon
Communications
of any
non-
conformance
during
the
Warranty
Period.
Purchaser’s sole
and
exclusive remedy and Ribbon
Communications
’entire liability under
this
limited
warranty
shall
be
for
Ribbon Communications,
at
its
sole
option,
to either repair or advance replace such nonconforming
Hardware as set forth
in
this
limited warranty. In
case of repair, Purchaser
must
obtain return
authorization
verification
from
Ribbon
Communications
and return
the
nonconforming Hardware
to
a
designated
repair
facility,
freight
prepaid,
with
a
statement
describing
the
nonconformity.
Nonconforming
Products
must
be returned to
Ribbon
Communications
within
fourteen
(14)
business days. If Purchaser
fails
to return
the
Product
within
the specified
time
frame,
Ribbon
Communications
will
charge
Purchaser for the
cost
of new
Product
purchase. Ribbon
Communications
may
repair
such nonconforming Hardware with
either new or refurbished equipment. Ribbon
Communications
will
use commercially reasonable efforts to
ship replacement
Hardware
within
fifteen
(15)
business
days
after receipt of
the returned Product
to
a
designated
repair
facility.
In
case
of
advance
replacement,
if Ribbon
Communications
in
its
sole determination
and
approval deems that
advance replacement units are necessary, advance replacement units
will
be
shipped
on the
same
business
day
for
next-day delivery (within
the
Continental
US)
if Ribbon
Communications
receives
and acknowledges
Confidential and Proprietary. Copyright © 2019 Ribbon Communications Operating Company, Inc. (''Ribbon''). All rights reserved. Page 5
Customer Support
on the
same
business
day
for
next-day delivery (within
the
Continental
US)
if Ribbon
Communications
receives
and acknowledges
Purchaser’s notification
by
1:00
PST. If
Ribbon Communications,
in
its
sole
and
independent determination, deems the Hardware
to
be
allegedly
defective
or
malfunctioning,
then
Ribbon
Communications
may
refund
the
purchase price
paid
by
the
Purchaser.
EdgeMarc Standard Limited Software Warranty
Contact your local sales
representative
for
warranty
details.
Exclusions
This limited
warranty
shall not
apply
if Purchaser (or
someone
acting under Purchaser’s control)
has
(i)
altered
or modified the
Product
against
the
Hardware
Installation
Guide instructions, (ii)
not followed Ribbon
Communications
instructions
for installation, operation,
maintenance or
repair
of the Hardware or Software,
(iii)
subjected the Hardware or Software
to
extreme temperatures,
electrical
stress,
misuse, negligence,
omissions,
physical abuse or
accident,
(iv)
engaged
in
unauthorized
services using
the
Hardware
or
Software,
and
(v)
been
a
victim
of
an act of
God,
third-party
misconduct,
accident,
fire,
lightning,
power
surges,
outages,
or other hazards.
Disclaimer
THE REMEDIES
LISTED
IN
THIS
SECTION
ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER
WARRANTIES,
TERMS OR
CONDITIONS
WHETHER EXPRESS OR
IMPLIED.
EXCEPT AS EXPRESSLY SET FORTH
ABOVE,
TO
THE FULLEST EXTENT PERMITTED BY APPLICABLE
LAW, EDGEWATER NETWORKS DISCLAIMS ALL OTHER WARRANTIES AND REPRESENTATIONS TO PURCHASER OR
TO
ANY OTHER
PARTY REGARDING ANY PRODUCTS OR SERVICES PROVIDED BY
RIBBON
COMMUNICATIONS
WHETHER EXPRESS OR
IMPLIED,
INCLUDING,
BUT NOT
LIMITED
TO, ANY
IMPLIED
WARRANTIES OF
MERCHANTABILITY,
FITNESS FOR
A
PARTICULAR PURPOSE, TITLE
OR
NON-INFRINGEMENT,
AND ANY
WARRANTIES
ARISING
OUT
OF COURSE OF DEALING OR USAGE OF
TRADE.
RIBBON
COMMUNICATIONS DOES NOT
WARRANT
THAT THE SOFTWARE
IS
ERROR FREE OR THAT THE SOFTWARE WILL BE
WITHOUT
INTERRUPTIONS,
BUGS OR OTHER OPERATIONAL PROBLEMS. END USERS MAY HAVE OTHER STATUTORY
RIGHTS.
HOWEVER,
TO
THE FULLEST EXTENT PERMITTED BY LAW, THE DURATION OF SATUTORILY REQUIRED
WARRANTIES,
IF ANY, SHALL BE
LIMITED
TO
THE
LIMITED
WARRANTY PERIOD SET FORTH
ABOVE.
Limitation of Liability
IN NO EVENT SHALL
RIBBON
COMMUNICATIONS
OR
ITS
THIRD-PARTY SUPPLIERS BE
LIABLE
FOR ANY LOSS OF USE, LOST
DATA,
FAILURE OF SECURITY MECHANISMS, INTERRUPTION OF BUSINESS, OR ANY
INDIRECT,
SPECIAL,
INCIDENTAL,
OR CONSEQUENTIAL
DAMAGES OF ANY KIND (INCLUDING LOST PROFITS), REGARDLESS OF THE FORM OF ACTION, WHETHER IN
CONTRACT, TORT
(INCLUDING
NEGLIGENCE),
STRICT LIABILITY OR OTHERWISE, EVEN
IF
RIBBON
COMMUNICATIONS
OR ITS
THIRD-PARTY SUPPLIERS WERE
INFORMED
OF THE POSSIBILITY OF SUCH DAMAGES IN
ADVANCE, AND WHETHER OR NOT ANY
LIMITED
REMEDY
PROVIDED
IS FOUND
TO
HAVE FAILED ITS ESSENTIAL PURPOSE.
RIBBON
COMMUNICATIONS
’ENTIRE LIABILITY
UNDER
THIS
AGREEMENT SHALL NOT EXCEED THE AMOUNT ACTUALLY
PAID
BY PURCHASER TO
RIBBON
COMMUNICATIONS.
FURTHERMORE,
RIBBON
COMMUNICATIONS SHALL NOT BE
LIABLE
FOR PURCHASER
’S OR ANY THIRD PARTY’S SOFTWARE,
FIRMWARE,
INFORMATION,
OR MEMORY DATA CONTAINED IN OR
INTEGRATED
WITH ANY RIBBON COMMUNICATIONS HARDWARE
PRODUCT, WHETHER UNDER WARRANTY OR
NOT.
Support and Services Agreements
Product support and Services are covered under
a
separate services
agreement.
For
more
information about support and service
agreements applicable to
this
Product,
go to www.ribboncommunications.com/
EdgeMarc 6000 Hardware Installation Guide
Table of Contents
Confidential and Proprietary. Copyright © 2019 Ribbon Communications Operating Company, Inc. (''Ribbon''). All rights reserved. Page 6
Table
1:
Specifications
and
Certifications
Item
Description
Specifications
Dimensions
Length: 201.5mm
/
7.93
”
Width:
332mm
/
13.07
”
Depth:
44.5mm
/
1.75
”
Weight
3.99
lbs/1.81
kg
(system
only)
Power
AC
Input
100-240V, 2A, 50-60Hz,
DC
Output
12V
6A,
Desktop
Power
Adapter,
72W
Warranty
5 Years
Confidential and Proprietary. Copyright © 2019 Ribbon Communications Operating Company, Inc. (''Ribbon''). All rights reserved. Page 7
EdgeMarc 6000 Hardware Specifications
Table of Contents
EdgeMarc 6000 Hardware Specifications
EdgeMarc
6000
Front
Panel
EdgeMarc
6000
Back
Panel
Ethernet
Port LEDs
MicroSD
Card
Features
and
Specifications
Console
Cable
Pinouts
EdgeMarc 6000 Hardware Installation
EdgeMarc
6000
Appliance
Shipping
Contents
Installation Prerequisites
-
Tools Required
Installing
EdgeMarc
6000
in
a
Rack
Installing
EdgeMarc
6000 on
a
Desktop,
Shelf,
or Tray
Powering
on the
System
Compliance and Regulatory Information
EdgeMarc
6000
Class A
Statements
EdgeMarc
6000
FCC Notice
EdgeMarc
6000
Regulatory Notices
End of Life
Products
Restriction of
Hazardous
Substances Directive (RoHS)
Safety Precautions
EdgeMarc 6000 Front Panel
EdgeMarc 6000 Back Panel
Ethernet Port LEDs
MicroSD Card Features and
Specifications Console Cable Pinouts
Environmental
requirements
Operating Temperature:
32ºF
to
104°F (0°
to
40°C)
Relative
Humidity:
4%
to
90%,
non-condensing
Certifications
RoHS
Compliant,
WEEE
Compliant
Safety
UL/cUL,
LVD
Emissions
FCC
part
15B,
IC,
CE,
RCM,
VCCI
EdgeMarc 6000 Front Panel
Figure
1:
EdgeMarc
6000 Front
Panel
When lit, the
Power
LED indicates
power
is
supplied to the system. The Status LED changes to
indicate
the
current state of the system
(Table 1).
Table
2:
EdgeMarc
6000
LEDs
Troubleshoot by verifying that
the
power
adapter
is
connected
to
the
unit
and that
power
is
supplied
to
the
AC
wall
outlet.
Solid
Green
Power
is
supplied
to
the
unit.
Status
Off
Power
is
not supplied
to
the
device,
or
the
bootloader
failed
to
load.
Solid
Amber
The device
is
running a self-test and
is
initializing.
Flashing
Amber
The device
is
upgrading
its
software.
Flashing
Green
The device
is
loading
the
EdgeMarc
VoIP
Operating System
(VOS).
Solid
Green
VOS
is
ready.
Red
The device
is
in
the
bootloader.
The
kernel
will
change
the
LED
to
solid
amber
once
the
kernel
starts
loading.
RF
Red
Out of service
Green
4G
LTE
is
connected.
T1/E1
(1-2)
Off
T1/E1 port
is
not
in
use.
Solid
Green
T1/E1 port
is
in
use.
Confidential and Proprietary. Copyright © 2019 Ribbon Communications Operating Company, Inc. (''Ribbon''). All rights reserved. Page 8
LED
Indicator
Description
Power Off Power
is
not
supplied
to
the
device.
Line
(1-2)
Off
PSTN
line
is
not
in
use.
Solid
Green
PSTN
line
is
in
use.
Phone
(1-8)
Off
Phone
is
in
the
on-hook
state.
Solid
Green
Phone
is
in
the
off-hook
state.
EdgeMarc 6000 Back Panel
Figure
2:
EdgeMarc
6000 Back Panel
When lit, the
Power
LED indicates
power
is
applied
to
the
system.
The
Status LED changes to
indicate
the
current
state
of the system
(
Table 1).
Table
3:
EdgeMarc
6000
Back
Panel LEDs
LED
Indicator
Description
Power
Off
Power
is
not
supplied
to
the
device.
Troubleshoot by verifying that
the
power
adapter
is
connected
to
the
unit
and that
power
is
supplied
to
the
AC
wall
outlet.
Solid
Green
Power
is
supplied
to
the
unit.
Status
Off
Power
is
not
supplied
to
the
device,
or
the
bootloader failed
to
load.
Solid
Amber
The device
is
running a self-test and
is
initializing.
Flashing
Amber
The device
is
upgrading
its
software.
Flashing
Green
The device
is
loading
the
EdgeMarc
VoIP
Operating System
(VOS).
Solid
Green
VOS
is
ready.
Red
The device
is
in
the
bootloader.
The
kernel
will
change
the
LED
to
solid
amber
once
the
kernel
starts
loading.
Confidential and Proprietary. Copyright © 2019 Ribbon Communications Operating Company, Inc. (''Ribbon''). All rights reserved. Page 9