RICHTECH V2 Pro User manual

Automated Al Temperature
Screening System (AA TSS)
Model V2 P
r
o
USER MANUAL
COPYRIGHT RICHTECH 2020 � ( €

Copyright© 2020 – RICHTECH SYSTEM LTD
All rights reserved.
Document NO.:RICHTECHV2PRO001
Document revision:Second edition, August,
2020, revised by Jane Li
Operation Guidelines
Please make sure that the system is deployed in a well-lit area.
Avoid direct sunlight when possible.
Please stay still during the scanning process.
Do not place the unit outside in the rain or inclement weather.
The system detects skin surface temperature, which is typically 1°F lower than internal
body temperature.
If you have trouble setting up the device, please refer to tutorial videos located on our
website: https://www.richtech-ai.com/tutorial-videos
Warranty information can be found at https://www.richtech-ai.com/product-warranty
Notice
Please follow the recommendations listed below for
optimal performance.

Certifications
CE inspection test, certificate number BKC200507AC, in line with the following standards:
EN 55032:2015
EN IEC 61000-3-2:2019,
EN 61000-3-3:2013+A1:2019
EN 55035:2017
FCC inspection test, certificate number BKC200508AC, in line with the following standards:
FCC PART 15 Subpart B
RoHS test, certificate number BKC200509AC, in line with the following standards:
IEC 62321-4:2013+A1:2017
IEC 62321-5:2013
IEC 62321-6:2015
IEC 62321-7-1:2015
IEC 62321-7-2:2017
IEC 62321-8:2017

Contents
1. Introduction.......................................................................................................................................... - 1 -
1.1 Features
............................................................................................................................... - 1 -
1.2 Setup
..................................................................................................................................... - 2 -
1.3.1 Device structure
...................................................................................................................- 2 -
1.3.2 Screen and icon.................................................................................................................... - 3 -
2.Software................................................................................................................................................ - 3 -
2.1 V2 pro connect to the network............................................................................................- 3 -
2.2 Setting of V2 pro IP address...............................................................................................- 5 -
3. Management terminal(web)............................................................................................................. - 6 -
3.1 Video monitoring...................................................................................................................- 6 -
3.2 Login interface
.....................................................................................................................- 6 -
3.3 Settings
.................................................................................................................................- 7 -
3.3.1 Account
..................................................................................................................................- 7 -
3.3.2 System
...................................................................................................................................- 7 -
3.3.3 Maintenance
.........................................................................................................................- 9 -
3.3.4 Security.................................................................................................................................- 10 -
Mac OS Installation.......................................................................................................................- 15 -
3.3.5 Advertisement......................................................................................................................- 21 -
3.3.6 Screen
..................................................................................................................................- 21 -
3.3.7 Network
............................................................................................................................... - 22 -
3.3.8 Advanced
............................................................................................................................ - 22 -
3.3.9 AI settings.............................................................................................................................- 24 -
3.3.10 Face library
.......................................................................................................................- 26 -
3.3.11 Access control
..................................................................................................................- 28 -
3.3.12 Error Message
................................................................................................................. - 29 -
3.3.13 Volume
.............................................................................................................................. - 30 -
3.3.14 V2 pro connected to PC directly by Ethernet cable
................................................ - 30 -
4. Desktop Management Terminal
.................................................................................................. - 32 -
4.1 Setup
................................................................................................................................... - 32 -
4.2 Main interface
....................................................................................................................- 34 -
4.2.1 Support
................................................................................................................................ - 35 -

4.2.2 Setting
..................................................................................................................................- 35 -
4.3 Batch Operation
...............................................................................................................- 35 -
4.3.1 Upgrade Firmware in Batch
............................................................................................- 35 -
4.3.2 Change IP Configuration in Batch
.................................................................................- 36 -
4.3.3 System Configuration In Batch
...................................................................................... - 37 -
4.4 User
..................................................................................................................................... - 38 -
4.4.1 Add user
.............................................................................................................................. - 38 -
4.4.2 User management
............................................................................................................ - 39 -
4.4.3 Records query
....................................................................................................................- 39 -
4.5 Statistics
............................................................................................................................. - 40 -
4.5.1 Graphs.................................................................................................................................. - 40 -
4.5.2 Live View
.............................................................................................................................- 40 -
5. Maintenance
.....................................................................................................................................- 41 -
6.
Specifications
.....................................................................................................................................- 41 -
7. Warranty
............................................................................................................................................- 42 -

- 1 -
1. Introduction
The Automated AI Temperature Screening System (AATSS) V2 Pro is your company’s
first line of defense against COVID-19 and other infectious diseases. As a fully
automated system, the AATSS V2 Pro provides extremely accurate temperature
readings, immediate temperature alerts through multiple notification channels, and
automatically records data for easy recordkeeping and reporting. It can also integrate
with access control systems to enforce company temperature, identity, and PPE policies.
Both the CDC and FDA recommend having routine temperature screening for
employees upon arriving at work. When deployed as part of a multilayered preventative
response to COVID-19, the AATSS V2 Pro will protect your employees and facilitate the
re-opening of your business.
The AATSS V2 Pro is the ultimate all-in-one solution for contactless temperature
screening.
1.1 Features
•
ADA Compliant – full customization of data storage and display
•
RTSP live feed for security camera integrations
•Adjustable confidence levels for facial recognition
•
Advanced facial recognition software allows for temperature screening and
facial recognition even when user is wearing a face mask
•Multiple access control options – Temperature, Identity, Face mask
•Automated data collection through facial recognition and temperature screening
•
Dual fill lights provide illumination to improve face recognition accuracy
•
Deep thermal sensor provides resistance against sunlight interference,
providing better outdoor performance
•
Security system integration capability through Wiegand protocol
•
Database level high-security encryption and secured HTTPS data
transmissions for HIPAA Compliance
•
Email, SMS and desktop push notifications to a secretary/security desk upon
abnormal temperature screening

- 2 -
1.2 Setup
Software Requirements
Operating System: Windows 10 or above
Internet Explorer: Version 10 or above
Please follow the network setup tutorial on our website:
https://www.richtech-ai.com/tutorial-videos
Once the system is set up on your network, simply open IE 10+ and navigate to
the static IP address you assigned to the system to access its settings.
1.3 Product Overview
1.3.1 Device Structure
Front view Side view

- 3 -
1.3.2 Screen and Icon
2.Software
Note: We recommend using Window 10 to manage the AATSS V2 pro.
2.1 V2 pro connect to the network
If you need to manage the V2 Pro through a network, please connect the base to
your router using an ethernet cable. See below:

- 4 -
If there is more than one network interface card (NIC) in your PC, please choose the
same network that connected to your V2 Pro, and disable the other NIC. See below.
The default mode of the V2 Pro to connect to the Internet is DHCP (Dynamic Host
Configuration Protocol). The device will obtain the IP address automatically.
How to check the IP address: the IP address will appear on the screen 20 seconds
after
the device is switched on. The IP address will be shown for 1 min at most. See the
below example where the IP address is 192.168.0.25

- 5 -
2.2 Setting of V2 Pro IP address
Please visit the IP address as shown on your Internet Explorer screen (10 or above),
then follow the guide to download the plugin and log in to the web terminal.
Default username: admin
Password: 123456
In Network-> LAN, please select "Close" in DHCP Enable. Then click the "Save" butto
to save the new settings.
The V2 Pro will reboot again, and the IP address will be adjusted to the static IP
address, e.g. 192.168.0.25. Gateway is 192.168.0.1

- 7 -
3.3 Settings
3.3.1 Account
You may change the username and password, and add two users that only have
access to the browse date and no permission to change settings.
3.3.2 System
a. System Info. You can change the device name here.

- 8 -
b. System Time. You can change the time zone and set time preferences.

- 9 -
3.3.3 Maintenance
a. Upgrade
Under Windows, supported browsers are Google Chrome, Firefox and Microsoft
Edge.
Under Mac OS, Firefox is supported.
Step 1: Log into the Web Management Terminal and go to “System\Maintenance”
Click “Browse” and select the firmware update file(s), then click the upgrade
button to upgrade.
Step 2: Click “client upgrade” to update the system.
Step 3: Then perform a Factory Reset to restart the system and complete the
upgrade.
Reboot – Choose how often you wish to refresh the system

- 10 -
3.3.4 Security
HTTPS configuration for: Google Chrome, Firefox, Microsoft Edge (latest version).
1. Create Certificate
Open the page under System\Security
Click “Create Certificate” and the following page will pop up. Fill in the information
and click "Create" after finishing.

- 11 -
Once that is complete, click the “Install” button to install.
After installation we will get the following page:

- 12 -
Click the "Download" button to download the certificate.
2. Install the certificate.
Windows Installation
Double-click on the downloaded certificate to install following the steps below.

- 13 -

- 14 -

- 15 -
Mac OS Installation
1) Double-click the certificate
2) Open the window as shown below. Choose the new certificate in the list and right-
click to open the menu.
3) Select “Get info”.
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