Ricoh RC Gate A TTP User manual

RC Gate A Training
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Slide 1
RC Gate A TTP
This training course assumes that you are familiar with the previous model ‘RC
Gate’.
Modifications to this TTP
January 29 2010
¾Modified slides (old numbering)
9, 34 (notes page only), 37, 59, 87, 94
Slides 72, 73, 74 (old numbering) - deleted
¾Added slides
After slide 32 (old numbering) - 2 slides added
After slide 37 (old numbering) - 1 slide added
After slide 87 (old numbering) - 2 slides added
After slide 90 (old numbering) - 1 slide added
After slide 92 (old numbering) - 1 slide added
February 3 2010
¾Modified slides (Jan 29 numbering)
99 (slide replaced)
March 5 2010
¾99 (slide edited)
March 24 2010
¾85 (last paragraph of slide corrected)
June 22 2010: New slides added to the user code counter section, and changes
made to the other slides in this section. Ten slides in this section now, plus the
title slide.
July 7 2010: Slide 110 – Note *5 added, Slides 82 and 83 inserted (ping
connection), Slide 9 (REST protocol and Cosmos – not used), slide 91 (text
added)

RC Gate A Training
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Slide 2
Overview of the Course
No additional notes

RC Gate A Training
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Slide 3
Sections in this Course
What is RC Gate A?
Comparison with Previous Products
Installation
New Features
Correct Turning Off Procedure
Replacement Procedures
Troubleshooting
Migrating a Customer from Multiple RC Gates to
an RC Gate A
No additional notes

RC Gate A Training
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Slide 4
What is RC Gate A?
No additional notes

RC Gate A Training
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Slide 5
What is RC Gate A?
The RC Gate A is a desktop external appliance.
It is the successor to the RC Gate.
No additional notes

RC Gate A Training
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Slide 6
Options for the RC Gate A
DIMM: Allows the RC Gate A to handle user
counters.
SSD (solid state disk): Increases the maximum
number of managed devices from 100 to 1000.
The DIMM must also be installed, or the SSD will
not work.
No additional notes

RC Gate A Training
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Slide 7
Comparison with Previous
Products
We include the RC Gate S Pro also, for reference.

RC Gate A Training
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Slide 8
Major Specifications - 1
Max. number of Monitored devices
RC Gate: 500
RC Gate S Pro: 5000
RC Gate A: 500 (standard), 1500 (with optional memory)
Max. number of Managed devices
RC Gate: 100
RC Gate S Pro: 5000
RC Gate A: 100 (standard), 1000 (with optional memory)
Periodical reboot
RC Gate: Adjustable; Weekly or Monthly
RC Gate S Pro/RC Gate A: Unnecessary
SNMP Version
RC Gate: SNMP v1/v2 only
RC Gate S Pro/RC Gate A: SNMP v1/v2/v3
These are the most important differences from the RC Gate.

RC Gate A Training
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Slide 9
Major Specifications - 2
Communication Protocol
RC Gate: SNMP/SOAP
RC Gate S Pro/RC Gate A: SNMP/SOAP
Communication Method (between appliance and center)
RC Gate: SMTP (1-way) or HTTPS (2-way)
RC Gate S Pro/RC Gate A: HTTPS only
Appliance ID2
RC Gate: J77 / (J76)Ymm00001
RC Gate S Pro: S5600000001
RC Gate A: V7800000001
System Log
RC Gate: 4KB
RC Gate S Pro: 500MB, RC Gate A: 2MB
Communication Log
RC Gate: 64kB
RC Gate S Pro: 10MB, RC Gate A: 2MB
Security Log
RC Gate A: 2MB
These are the most important differences from the previous model ‘RC Gate’.
SOAP: Simple Object Access Protocol

RC Gate A Training
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Slide 10
Major Specifications - 3
When an Appliance SC occurs
RC Gate: Will reboot.
RC Gate S Pro: RC Gate S Pro itself does not
reboot, but the internal @Remote service will
reboot.
RC Gate A: Will reboot.
These are the most important differences from the previous model ‘RC Gate’.