ring Floodlight Cam User manual

Floodlight Cam
Exhibit 1: Ring Floodlight
Cam Instructions

This manual is for informational purposes only. Working with electricity can
be dangerous unless proper safety precautions are taken. If you are not
comfortable or are inexperienced with the processes and tools described
in this manual, we recommend that you hire a licensed electrician.
If you are outside of North America, installation and wiring must be
performed by a licensed electrician.
Smart Security at Every
Corner of Your Home
Your new Ring Floodlight Cam lets
you extend the Ring of Security
around your entire property.
Now, you’ll always be the first to
know when someone’s on your
yard, and you can watch over your
home from anywhere.
Monitor your home, prevent crime
and protect your property – all
from your phone, tablet or PC.
32

Screwdriver
Use the screwdriver handle to
tighten the cap nuts.
Phillips Bit
Use the Phillips bit for installing the
mounting bracket
Mounting Bracket
Use this bracket to attach to your
junction box to secure your
Floodlight Cam.
Before you begin
Check out all the stuff in the box.
These instructions assume you’re replacing an existing
floodlight and/or have a junction box where Floodlight
Cam can be mounted. If you don’t have a junction box,
then you’ll need to hire an electrician to install one.
Bag o’ Screws
Find the right ones to attach the
mounting bracket to your junction box
without running to the hardware store.
Wire Nuts (3)
Use these to connect Floodlight Cam’s
wires to your existing wires.
Screw Cap Nuts (3)
Use these to secure your Floodlight
Cam to the posts on the mounting
bracket to complete the installation.
Hook
Hang your Floodlight Cam while
connecting the wires.
54

How it all fits together
Junction Box
(not included)
Mounting
Bracket
Bracket
Screws
Light
Lock
Collar
Mounting
Posts
Wire
Nuts
Light
Adjustment
Knob
Motion Detector
(for lights)
Camera
Lock
Collar
Screw
Cap Nuts
76

30 feet (10 Meters)
Parallel to ground
9 feet
(3 Meters)
How installation
height affects motion
detection
When mounted at 9 feet off
the ground, with the motion
detector parallel to the ground,
the motion sensor is optimized
to detect human-sized objects at
up to 30 feet.
8 9

WARNING: Risk of
electrical shock
• Disconnect power at the
fuse or circuit breaker
before installing.
• Verify that the supply
voltage is correct.
Connect fixture to a 100
VAC~240 VAC 50/60 Hz
power source.
• Properly ground fixture.
• Always follow code standards when installing wired
connections.
• If you are outside of North America, installation and
wiring must be performed by a licensed electrician.
CAUTION: Risk of fire
• Do not install near combustible or flamable surfaces.
NOTICE
• Do not connect this light fixture to a dimmer switch
or timer.
• Floodlight Cam must be installed on a wall and on a
UL listed junction box.
Shut power off at the
breaker
If you don’t know where your
breaker is or how to turn off
power to your floodlight circuit,
consult with a licensed electrician.
1110

Prep your Floodlight
Cam for installation
A Loosen the knobs on the light
fixtures to rotate them out of
the way and allow access to
the mounting screws.
B Rotate the camera 180
degrees since Floodlight Cam
ships with the camera upside
down on the fixture.
Do not remove your Floodlight Cam from the ball
socket on the base.
1312

Floodlight Cam must be installed on a UL listed junction
box. If you don’t have an existing junction box, you’ll
need to hire a licensed electrician to install one. Also be
sure to comply with your local building codes.
Remove your existing
floodlight
A With power off at the
breaker, remove your existing
floodlight from the junction
box it’s attached to and
disconnect the wires.
B If there is a bracket attached
to your junction box, remove
that as well.
Inspect your junction box to
make sure water cannot get
into it.
A
B
1514

Install the mounting
bracket
Install the mounting bracket on
your wall with the two posts level
with the ground.
Make sure your existing wires
come through the middle of the
bracket.
Attach the bracket to your
junction box using at least two
screws.
1716

Hang Floodlight Cam
Use the provided hook to hang
Floodlight Cam from the bracket
while connecting the wires.
A Hook one end of the provided
hook into one of the mounting
holes on your Floodlight Cam.
B Hook the other end into one
of the holes in the bracket.
1918

Connect the ground
wire
The copper wire from Floodlight
Cam is a ground.
Connect the ground wire to
the green ground screw on the
bracket and the existing ground
wire inside your junction box.
Use one of the supplied wire nuts
if necessary.
For safety and the proper operation of your Ring
Floodlight Cam, the fixture must be properly
grounded. If you’re not familiar with the methods
for properly grounding this type of fixture, consult a
licensed electrician.
2120

Connect the power
wires
The white wire on Floodlight Cam
is a neutral wire. Use a wire nut to
connect this wire to the white (or
neutral) wire coming out of your
junction box.
The black wire from Floodlight
Cam is a hot wire. Connect this
wire to the black (or hot) wire
coming out of your junction box
using another wire nut.
If you don’t have clearly colored black and white wires
coming out of your junction box, consult with a
licensed electrician.
2322

Place Floodlight Cam
on the bracket
Carefully push all the wires
through the large opening in
the bracket.
Align the mounting posts
with the holes on
Floodlight Cam and
press together, securing
the screw cap nuts with
the orange screwdriver
handle.
2524

Restore power at the
breaker
After restoring power, the lights
will turn on and your Floodlight
Cam will begin speaking to you to
let you know it’s in setup mode.
Perform the
in-app setup
In the Ring app, select Set Up
a Device and follow the in-app
instructions to connect Floodlight
Cam to your Wi-Fi network.
26 27

After setup, select your
Floodlight Cam in the
Ring app
This will bring you to the Device
Dashboard, where you can
change settings and access
various features.
Manually control the lights.
Toggle notifications for activity in
any of the camera’s motion zones.
Trigger the 110 decibel siren. It
is loud and will be heard by your
neighbors. Use it with care.
2928

Two-way Talk – Speak to visitors and
hear what they have to say.
Siren – Activate the 110 decibel siren.
Lights – Turn the lights on and o.
Ring Neighborhoods – Share
suspicious events with your neighbors.
Select Live View to open
a live video stream
During live video, you can
access these features:
3130

Select Motion
Settings
to customize your motion
preferences Allows you to adjust the amount of
alerts you receive. Choose People
Only to get motion alerts from
humans only.
Draw up to three custom areas
where you’d like to receive motion
alerts and trigger the lights.
Schedule times when you don’t
want to receive motion alerts.
3332

To detect motion, you will need
to set up Motion Zones, which is a
customizable area you want your
Ring to monitor and receive alerts.
To set up a Motion Zone, select
Motion Settings. On this screen,
create up to three Motion Zones.
You will need at least one Motion
Zone to be active to get alerts.
If your phone is locked when the
camera captures a live event, you
will receive a notification on your
home screen.
If your phone has a passcode,
you’ll need to enter it to access the
live event.
3534

Select Light
Settings
to set a schedule for your
lights to stay on
Select Advanced Settings on
the Light Settings screen to
customize the areas that will
trigger the lights and change how
long they stay on for.
3736

Troubleshooting Tips
My lights aren’t turning on when Floodlight
Cam detects motion.
The lights only turn on for motion when it’s
dark outside. If it is dark out and the lights still
aren’t turning on, adjust the motion settings
for the lights, by selecting Light Settings in
the Ring app, and then selecting Advanced
Settings.
I’m having issues with video/audio quality
and/or load times.
Issues with video and/or audio are usually
related to problems with Wi-Fi signal strength
or Internet speed. For an optimal experience,
we recommend Internet speeds of at least
1–2Mbps. Check your Internet speed by
selecting Device Health in the Ring app, then
selecting Test Your Wi-Fi.
If your Internet speed is sufficient, then look
at Signal Strength in Device Health. If Signal
Strength is not Good, you’ll need to boost the
Wi-Fi signal to your Floodlight Cam, which can
be done with our product, Chime Pro.
© 2017 Ring Inc. RING, ALWAYS HOME, and CHIME are trademarks of Ring Inc.
Last updated: 01/05/18
Floodlight Cam is not lighting up when I
restore power.
See if there is a light switch controlling power
to your floodlight fixture. If so, make sure it
is switched on and stays switched on. If your
fixture is connected to a timer, you’ll need to
turn off the timer functionality.
Floodlight Cam lights up, but I can’t complete
the in-app setup.
First, double check your Wi-Fi password, since
this is the most common reason Floodlight Cam
can’t complete setup.
Second, check the distance to your Wi-Fi router
or access point. Installing Floodlight Cam too
far from your access point may prevent setup
from completing. In this case the installation
of a Ring Chime Pro can help boost your WiFI
signal and provide audible alerts from your
Floodlight Cam and other Ring products.
Learn more about Chime Pro by visiting:
ring.com/chime-pro