Rize Home Contemporary IV User manual

Contemporary IV
Owner’s manual
Adjustable bed
SERIAL NUMBER: _____________________________
(Place your serial number here for ready reference)

Owner’s manual | Contemporary IV adjustable bed2Owner’s manual | Contemporary IV adjustable bed

Safety precautions 4
Parts list 6
Installation guide 7
Remote control guide 13
Special functions 17
Troubleshooting 18
Warranty 21
Table of contents
Model Number: MA004CO02
This product and all our bedding products are covered by one or more of the following issued
and pending U.S. patents including Nos. 7448100, D657157, D663542, D657158, D657156,
8209801, 8209800, D663544, D663543 and other patents pending.
Photos are for illustration purposes only.
COPYRIGHT © 2023 by Rize Home, LLC.
07.19.2023

4Owner’s manual | Contemporary IV adjustable bed
Safety precautions
Attention!
IMPORTANT SAFETY INSTRUCTIONS.
PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.
Electrical safety
Always unplug this adjustable bed from the electrical outlet
before any cleaning of the bed. To safely disconnect, make sure
all controls are in the off position, then remove the plug from the
outlet.
Keep cord away from heated surfaces. Keep air openings free
of lint, hair and the like. Never operate when air openings are
blocked. Never drop or insert any object into any opening. Use
only indoors.
Cease use of this adjustable bed and contact the Customer Care
Center for repair if: (1) it has a damaged cord or plug, (2) it is not
working properly, (3) it has been dropped or damaged, or (4) it
has been dropped into water.
Grounding safety
To reduce the risk of electric shock, electrical fire, or faulty
operation of this product, your adjustable bed may feature a
polarized plug meant to be used only with a grounded electrical
outlet. If this plug does not fit into your outlet, contact a
qualified electrician to install a properly grounded outlet.
Failure to use a properly grounded outlet for this product will
compromise this important grounding safety feature. The use
of adapters is not recommended unless the outlet is checked
by a qualified electrician to ensure the proper grounding of the
adapter. NOTE: Unauthorized modifications to this product
could void the electrical portion of your warranty.
Warranty warning!
This bed is specifically designed to require no maintenance by
you, the user. Any opening or tampering with the control box,
motors, or hand controls (with the exception of the battery
compartment if equipped) will result in a void of the warranty.
Only those authorized may conduct repairs or part replacement
on your adjustable bed. Unauthorized modifications to this
product could void the electrical portion of your warranty.
In-home use only
This adjustable bed is designed exclusively for in-home use.
HOSPITAL DISCLAIMER: It is NOT designed for hospital use
and is NOT designed to meet hospital standards. Do not use this
bed with TENT TYPE oxygen therapy equipment or use near
explosive gases.
Important safety features
Weight fail safe feature: In the case that an overload of
weight is placed on the head or foot mechanism, the control
unit will automatically stop all functions. The control unit will
automatically resume all functions 30 seconds after excess
weight is removed.
The recommended weight limitations for your adjustable bed is
up to 850 lbs. on all sizes. For your adjustable bed to structurally
support the recommended weight, weight must be distributed
evenly across the head and foot sections. The adjustable bed will
not and is not intended to support or lift this amount in just the
head or foot section. Dependent on the size and/or model of
mattress, the available weight limit may be less.
Locking caster feature: This adjustable bed may be equipped with
special locking casters. For your safety, these casters will prevent
bed movement when all casters are in the locked position. To
lock casters, push down the safety latch on the caster. To resume
product mobility, lift the safety latch up.
NOTE: If your adjustable bed is positioned on a hard floor
surface such as hardwood or tile, it is strongly recommended that
rubber caster cups or carpet squares are placed under the casters
in addition to locking them in place. Casters will not roll when
locked, but may slide on an uncarpeted surface.
User-serviceable parts
This bed is specifically designed to have no maintenance by you,
the user. Therefore, you are encouraged not to open any motors,
alter the wiring, or adjust, modify or change the structure of the
product, as it will void the warranty.
Radio frequency is 2.4 ghz
FCC compliant device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A
SURGE PROTECTOR (not supplied with this adjustable bed).

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5
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
IMPORTANT NOTE: To comply with the FCC RF exposure
compliance requirements, no change to the antenna or
the device is permitted. Any change to the antenna or the
device could result in the device exceeding the RF exposure
requirements and void user's authority to operate the device.
Consumers with pacemakers
It is possible that the (optional) vibrating feature of this
adjustable bed may be misinterpreted by some pacemakers as
movement and/or exercise. This is common with any product
that produces a vibrating motion, and may or may not affect your
pacemaker. Please consult your physician with any concerns.
Product ratings
Lift Motor Restrictions: The lift motors in this bed are NOT
designed to operate continuously for more than two (2) minutes
over a twenty (20) minute time period, or approximately 10%
duty cycle. To ensure reliable functionality and full life of this
product, do not attempt to exceed these limits.
NOTE: Attempting to circumvent or exceed this rating will
shorten the life expectancy of the product and may void the
warranty.
The structure of the bed will support the recommended weight
when distributed evenly across the bed. The head and foot
sections are not designed to individually support or lift this
amount of weight. For optimal performance, entering and exiting
the adjustable bed with the bed in the flat or level position is
recommended.
NOTE: Exceeding the recommended weight restrictions could
damage your adjustable bed and void your warranty.
Small children and pets
warning
Immediately dispose of all packing materials as it can pose a
smother risk to small children and pets. Injury could occur also
if children or pets are permitted to play on or under the bed. Do
not allow children to operate this bed without adult supervision.
Lift warning
Do not sit on the head or foot sections while in the raised
position, or during lift or lowering cycles.
Moving after installation
Do not place adjustable bed vertically on its head or foot
sections. This may cause injury to persons or damage to
the adjustable bed. Two people are required for moving this
adjustable bed due to its heavy weight.
Safety
When an overload of weight is placed on the head or foot
mechanism, the control unit will automatically stop all functions.
The control unit will automatically resume all functions after the
excess weight is removed.
Massage motors, if any, will automatically shut off after running
continuously for 15 minutes. All massage functions will be
operational again after 5 minutes.
NOTICE: The changes or modifications not expressly approved
by the party responsible for compliance could void the user's
authority to operate the equipment.
Read the Owner's Manual carefully and completely before
operating the product. Electric shock may occur if electrical
components are not installed or operated according to these
guidelines.
SAVE THESE INSTRUCTIONS. Proper operation of your adjustable bed is necessary to ensure the long
life and durability you expect from a high-quality product. The manufacturer has tested and inspected this
product prior to shipment.
Safety precautions

6Owner’s manual | Contemporary IV adjustable bed
Parts list
Before discarding any packing materials, check the adjustable bed carton and verify all items in the parts
list are included.
Remote control (1) AAA batteries (3) 8” + 3” + 2” legs (6) *
Mattress retainer bar (1) Anti-skid pads
* The leg comes assembled as one whole leg with the option of removable leg extenders.
** Only available with Twin XL, Split Cal King, and Split Queen bed sizes.
Bed leg strap (1) ** Sync cable (1) **

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7
Installation guide
NOTE: For safety reasons, lifting of the adjustable bed must always be performed by two (2) people; and
the unit should always be on a flat surface before opening.
Setting up your adjustable bed
Attach the bed legs to the adjustable bed by threading them in a clockwise
direction into the pre-drilled holes on the frame.
NOTES:
• The legs come assembled as one whole leg with the option of
removable leg extenders.
• Tighten the bed legs. After using the bed for a period of time or when
the bed shakes unsteadily, check the legs and tighten them again if
necessary.
1Lift the adjustable bed out of the shipping carton carefully, and put it on a
flat floor with the top side facing downward.
3
If you are installing the adjustable bed on a platform or slatpack bedding
system, do not install the legs. Proceed to step 5.
Remove any accessory boxes from inside the frame. Remove the legs,
retainer bracket, and power supply attached to the adjustable bed.
NOTE: Take note of the orange zip ties holding the frame near the head
and foot sections of the bed. You will cut these ties later in the setup.
2IMPORTANT! Insert the pins through the bars on both sides of the
frame to securely connect the two sections of the bed.

8Owner’s manual | Contemporary IV adjustable bed
Installation guide
4Cut the zip tie holding the LED sensors on both sides of the frame, and then attach the sensors to the legs in
the middle of the adjustable bed.
NOTES:
• Make sure to tighten the strap of the LED sensor around the bed leg.
• The sensor light must face outward so it can detect movement and light up when people walk by. It lights
up automatically in a dim environment.
IMPORTANT! Make sure power cords do not obstruct any adjustable bed mechanisms.
Remove and extend the power cord from the frame.
5
If you are installing your adjustable bed on a platform or slatpack
bedding system, apply anti-skid pads to the frame first. See
"Applying anti-skid pads for platform bed use" on page 12.
6Lift one side of the bed and then turn it over carefully so the top side is now facing up.
NOTES:
• Do not lift the bed from the head deck to avoid damage to the adjustable bed.
• When turning the bed over, hold the frame and not the edges of the bed to avoid any damage.
• If you installed bed legs, do not rest the bed on its side so the weight may not damage the legs.

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7From under the head, lumbar, and foot sections of the bed, cut and remove the orange zip ties holding the
bars.
NOTES:
• Cut these zip ties only AFTER the adjustable bed is turned over on its legs or placed on a platform bed
with the top side facing up.
• There are two (2) zip ties on each side of the foot section, one (1) orange zip tie on the head section, and
one (1) zip tie on the lumbar section.
Zip ties on the head, lumbar, and
foot sections of the bed.
Setting up the electronics
Plug the power cord into a working electrical outlet.
NOTE: For optimal safety, using a surge protector (not included) is highly
recommended.
Install batteries in the remote control.
NOTES:
• Make sure your bed is in a flat position before using it. Press the FLAT
button on the remote control after plugging in the power cord.
• If the bed does not work, see the Troubleshooting section of this
manual.
Try all functions on the remote to make sure all features are operational.
Return the bed to flat position before continuing with the installation.
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3
1
4
IMPORTANT! Make sure power cords do not obstruct any adjustable bed mechanisms.
Installation guide

10 Owner’s manual | Contemporary IV adjustable bed
Installation guide
Installing the mattress retainer bar
Align the open ends of the retainer bar with the “loop” retainer anchors
located at the foot of the bed.
Slide the retainer bar into the anchors allowing the ends to glide into the
loop.
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2
If the adjustable bed is set up without a headboard, place your mattress on the
adjustable bed surface. Your adjustable bed installation is now complete.
If a headboard is to be installed, see “Assembling the headboard bracket.”
Using the bed leg strap (optional)
Line up the two beds, then use the bed leg strap to wrap the inside legs
together tightly (front leg to front leg and back leg to back leg).
Fasten the straps to prevent movement & maintain stability.
1
2
To help prevent bed separation when using two adjustable beds together, use the
bed leg straps.

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Installation guide
IMPORTANT!
• Failure to follow the installation steps as they appear in this guide could result in damage to your adjustable bed.
• For safety reasons, lifting of the adjustable bed must always be performed by two (2) people; and the unit should always be on a flat surface.
• Make sure to position the bottom of the headboard cross member no more than 3 inches (76.2mm) between the headboard and the top of the mattress.
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6
3
4
5
Assembling the headboard bracket (optional)
Turn the adjustable bed over with the top side facing downward.
Remove the leg from the head section of the adjustable bed by turning
the leg in a counter-clockwise direction.
Slide the inner headboard bracket over the hole for the leg installation.
(The bracket opening should face away from the adjustable bed.)
Screw the leg back in by turning it clockwise. This will secure the inner
headboard bracket to the adjustable bed.
Place the open side of the outer headboard bracket onto the exposed
square tube of the inner headboard bracket.
Insert a retainer bolt fitted with a washer through the outer headboard
bracket and into the inner headboard bracket. Tighten the bolt with an
Allen key wrench. Leave loose enough for adjusting.
Repeat steps 2 to 6 to install the brackets on the other side of the head
section of the adjustable bed.
NOTE: When the headboard brackets are assembled, make sure there is a
space of 1.5 inches (38.1mm) to 2 inches (50.8mm) between the edge of
the bed and the headboard brackets.
Turn the adjustable bed over into an upright position. Move the bed and
the headboard as close as possible to their final location, then install the
headboard.
NOTE: If you need to adjust the headboard brackets, unscrew the bolts
holding the outer headboard brackets and move the brackets accordingly.
Reinstall the bolts and tighten securely.
Place your mattress on the adjustable bed surface. Your adjustable bed and
headboard installation is now complete.
1
2
NOTE: Headboard bracket parts are sold separately.
9

12 Owner’s manual | Contemporary IV adjustable bed
Applying anti-skid pads for platform bed use
Turn your adjustable bed on its side and then locate the areas
near the center brackets and corner brackets of the frame.
NOTE: For safety reasons, lifting of the adjustable bed must
always be performed by two (2) people.
Take the anti-skid pads and remove them from the adhesive
backer.
NOTE: The anti-skid pads are stapled to the back of the
adjustable bed. Make sure to remove the pads after taking the
bed out of the shipping carton.
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2
Your adjustable bed is also created for platform or slatpack bed systems. Before installing on a platform or slat pack
bed, apply anti-skid pads under the adjustable bed to keep it in place.
The anti-skid pads are stapled
to the back of the adjustable bed.
Apply the anti-skid pads on each of the identified areas near
the center and corner brackets as shown.
3
IMPORTANT!
• Make sure to align the anti-skid pads so that
they will rest on one of the slats under the
adjustable bed. If your bed system is a solid
deck surface, there is no need to align the pads
to a slat.
• For the areas near the center brackets, you
may apply the anti-skid pads to either side of
the center bracket. Make sure to align them
with the slats.
• A total of 6 anti-skid pads must be applied to
the adjustable bed to secure the frame in place
and keep it from slipping.
After applying all the anti-skid pads under the
adjustable bed, carefully place the adjustable bed
onto the platform or slats.
4
To continue setting up the other parts of your
adjustable bed, go back to page 8.
5
IMPORTANT!
Make sure your platform or slatpack bed system can support the maximum weight of the adjustable bed (135 lb
for Queen beds and 163 lb for King beds) and the mattress.
Installation guide

13
Remote control guide
Head, Lumbar, and Foot Position Adjustments (5, 6, 7, 17, 18, 19)
Press and hold the up or down button to raise or lower the head, lumbar, and foot sections of your bed.
Presets
ANTI-SNORE (1)
Press this button to gently raise the head section and allow easier
air intake which can help reduce snoring.
LEISURE (2)
Press this button to adjust the bed into a chaise lounge position
to remove stress and tension from your lower back.
ZG OR ZERO GRAVITY (12)
Press this button to raise the legs slightly higher than the chest
allowing blood to flow back to the heart to help reduce stress and
fatigue.
FLAT (14)
Press this button to return the bed to a flat position.
NOTE: Make sure your bed is in a flat position before using it.
Press the FLAT button on the after plugging in the power cord.
Bed Position Adjustments (4, 15)
Press and hold the up or down button to raise or lower the elevation or incline of the entire adjustable bed.
NOTE: Elevation function is available only with the elevation kit. Elevation kit is sold separately.
1
2
4
7
15
12
14
618
517
8
313
19
9
11
16
10 21
22
20
Head Tilt Adjustments (3, 13)
Press and hold the up or down button to tilt the head section of the bed up or down.

Owner’s manual | Contemporary IV adjustable bed14
Remote control guide
Under-bed Light (16)
Press this button to turn the under-bed lighting on, helping you safely navigate in and out of bed during the night. Press the button again to turn
the under-bed light off.
MOTION SENSOR
To turn the motion sensor on, press this button and the ZG button for 6 seconds until backlight flashes.
To turn the motion sensor off, press this button and the Anti Snore button for 6 seconds until backlight flashes.
Massage
TIMER ON/OFF (10)
Press this button to turn massage on or off and to set the timer
for the massage to automatically turn off. Press the button
to switch between 10-minute, 20-minute, and 30-minute
durations (8).
HEAD MASSAGE INTENSITY (9, 11)
Press these buttons to increase or decrease the intensity of the
massage on the head section.
FOOT MASSAGE INTENSITY (20, 22)
Press these buttons to increase or decrease the intensity of the
massage on the foot section.
MODE (22)
Press this button to change the massage mode for the head and foot
sections of the bed..
Understanding the remote control features
• The adjustable bed uses RF (radio frequency) remote control system.
• The buttons are backlit when pressed to aid in the visibility of the remote control in low-light environments.
• It is not necessary to face the receiver when operating the remote control. Remote signal is best transmitted within 9 feet (3
meters) of the bed.
NOTE: The bed may show minor intermittent performance because of typical radio frequency interference. This is normal in the
operation of the bed, not a defect.
Customizing the preset buttons
You can store new head and foot positions by customizing the preset buttons: Anti Snore, Leisure, and ZG (Zero Gravity). These
can be reprogrammed with your desired positions at any time. For safety reasons, the Flat button cannot be customized.
Move the head and/or foot sections to your desired position using the head, lumbar,
and foot adjustment buttons.
Press and hold any of the preset buttons that you want to customize for more than
5 seconds or until the remote backlight flashes.
The new bed position is now stored in your selected preset button overriding the
factory default.
To restore the presets to their factory settings, see "Resetting your system".
1
2

15
Remote control guide
4
2Unplug the power cord from the electrical outlet. If installed, remove the
two (2) 9V alkaline batteries intended for back-up battery power.
Plug the power cord back to a working electrical outlet (a surge protector
is recommended). The LED light on the control box turns blue and the
control box is in remote pairing mode for 20 seconds.
On your remote control, press and hold the Head Up and Head Down
buttons until remote backlight flashes.
If the pairing is successful, the LED light on the control box stays on. If
pairing fails, the LED light on the control box turns off. Repeat steps 2 to 3
until pairing is successful.
Pairing the remote control to your adjustable bed
Your adjustable bed is already paired to your remote at the factory. Manual pairing is only needed for replacement
remote controls .
NOTE: For the pairing to be successful, make sure the distance between the control box and the remote control is
not more than 2 meters.
1Make sure your bed is connected to a working electrical outlet. A surge
protector is recommended.
3
Scan the QR code on the left for links to download on the Apple App Store
or Google Play.
Download the Remote App

Owner’s manual | Contemporary IV adjustable bed16
Synchronizing two beds for tandem operation
Plug both Bed A and Bed B to working and grounded electrical outlets. A surge
protector is recommended.
Before starting the sync process, make sure Bed A and Bed B are in a flat position.
Press the Flat button on Remote A and Remote B to align the beds properly.
Plug one end of the sync cable to the control box on Bed A. Insert it into the port
labeled "SYNC".
Plug the other end of the sync cable to the control box on Bed B. Insert it into
the port labeled "SYNC".
Beds A and B can now be controlled by both remotes individually.
NOTE: When doing a tandem operation, both Bed A and Bed B should be
plugged into working electrical outlets.
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2
To operate two adjustable beds simultaneously, you must connect both beds using the sync cable.
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Remote control guide
Resetting your system
Resetting the system is sometimes necessary to restore any customizations on the preset
buttons to its factory settings.
On the remote control, press and hold the FLAT and ZG buttons for
5 seconds until the remote backlight flashes.
All customized settings on the remote control are now restored to
their default settings.

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Special functions
Using the mounted USB ports
The convenient USB ports located on the side of the head section of your
adjustable bed provide easy access for charging today's tech devices.
Activating the emergency power down feature
Your adjustable bed supports the emergency power down feature when a power
failure occurs while the head and/or foot sections are raised.
NOTE: Install the 9V batteries in the power supply unit only during a power
failure when the emergency power down function is needed.
Locate and remove the cover on the 9V battery compartment of your
power supply unit.
Install two (2) alkaline 9V batteries (not included with the adjustable bed).
Replace the battery cover.
When the 9V batteries are installed and a power failure occurs, press the
FLAT button on the remote control for the bed to return to a flat position.
NOTE: The two (2) 9V batteries are for single use only. After lowering
the adjustable bed once during a power failure, replace with a new set of
batteries.
1
2
3

Owner’s manual | Contemporary IV adjustable bed18
Special functions
If you are connecting your bed to the mobile app for the first time, enable the mobile
device pairing mode on your bed’s control box.
Do one of the following:
• Unplug the power cord from the outlet and then plug it back in. The LED light on
the control box turns blue. After 20 seconds or after being operated by a paired
remote control, the LED light turns green and the control box enters mobile
device pairing mode.
• On the control box, press the PAIR button twice. The LED light on the control
box turns blue. After 20 seconds, the LED light turns green and the control box
enters mobile device pairing mode.
From your mobile device, launch the app, and then select your adjustable bed model.
When prompted, connect your bed to your mobile device. From the Add Device
screen, select the name of your adjustable bed. The name of your adjustable bed is on
the sticker on the front cover of the Owner’s Manual and on the control box.
To change the app screen to Dark Mode, tap the Settings icon, and then select Screen
Settings.
NOTES:
• If your bed is not on the Devices list, make sure your bed is in mobile device
pairing mode. See step 1 for options to enable the mobile device pairing mode on
your bed’s control box.
• You can only connect one smart device to one adjustable bed at a time.
• The bed is automatically disconnected from the app when you close the app (not
running in the background) or move out of range of the connection. Pair the bed
to the app again next time you use the app.
• For more information on using the mobile app to control your adjustable bed, see
the Rize Home app guide.
1
2
3
Sample sticker with the name
of your adjustable bed.
Connecting your bed to a smart device
Your adjustable bed can be controlled using your iOS or Android smart device through the Rize Home mobile application.
Before connecting your bed to the mobile app, do the following:
• Make sure your adjustable bed is plugged into a working electrical outlet and the control box is on.
• Download and install the Rize Home mobile app from the App Store®or the Google PlayTM Store.
• For iOS users, turn on your device's Bluetooth®. For Android users, turn on your device's Bluetooth®and Location settings.
4
The mobile app in dark mode

19
Troubleshooting
Make sure the remote control is paired with the adjustable
bed.
Check that the power cord is plugged into a working
electrical outlet. Unplug the power cord from the outlet.
After 30 seconds, plug it back in. Press any button on the
remote control and check if the bed responds.
Check if the control box is working properly. Make sure
the control box is properly connected to the power supply
unit by checking if the LED light turns on when the power
cord is plugged in.
Check the batteries in the remote control. Replace with
new batteries, if necessary.
Make sure batteries are properly installed. Follow the
markings on the battery compartment.
Remove batteries. Leave them out for 30 seconds before
putting them back into the remote control.
Scratch the terminals inside the remote's battery
compartment with a coin or key.
Check that the surge protection device or electrical outlet
is not defective. Test the outlet by plugging in another
working appliance.
The adjustable bed does not respond when the remote is
used. The remote does not work.
No features or functions of the adjustable bed activates.
Symptom Solutions
Check if the remote buttons light up when pressed. If not,
replace the batteries.
Remove batteries. Leave them out for 30 seconds before
putting them back into the remote control.
Scratch the terminals inside the remote's battery
compartment with a coin or key.
Make sure batteries are properly installed. Follow the
markings on the battery compartment.
Remote control does not work or light up.
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.

Owner’s manual | Contemporary IV adjustable bed20
Troubleshooting
Your adjustable bed may be obstructed preventing smooth
operation. Remove obstructions from around and under the
bed.
Check that the head section is not too close to the wall.
If a headboard is installed, check that it is not too close to
the edge of the mattress. Make sure there is enough distance
between the headboard bracket and the mattress.
Head, lumbar, or foot section elevates the adjustable bed
but does not return to flat position.
Symptom Solutions
Check the batteries in the remote control. Replace with new
batteries, if necessary.
Make sure that you are following the duty cycle of the motors.
Do not operate for more than two minutes over a 20-minute
period or approximately 10% duty cycle.
Press the lift buttons firmly and accurately.
Wireless remote control may be experiencing common radio
frequency interference from other radio transmitting devices.
Wait several seconds and then try pressing the lift buttons
again.
Head, lumbar, or foot lift function has minor interference
during operation.
Clear any clutter or obstructions under and around the
adjustable bed. Radio frequency interference from other
remotes or electronic devices may affect normal operation.
Check the batteries in the remote.
Press the lift buttons firmly and accurately.
The adjustable bed stutters when in motion.
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.