Rize Home Up User manual

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Up
Adjustable bed
SERIAL NUMBER: _____________________________
(Place your serial number here for ready reference)
Owner’s manual

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Safety precautions 3
Parts list 5
Installation guide 6
Remote control guide 7
Warranty & registration 10
Table of contents
Photos are for illustration purposes only.
COPYRIGHT © 2023 by Rize Home, LLC.
08.20.2023
Owner’s manual | Up adjustable bed
Model Number: 1100

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Safety precautions
Attention!
READ THE FOLLOWING INFORMATION BEFORE USING THIS PRODUCT. USE OF A SURGE
PROTECTOR NOT INCLUDED IS RECOMMENDED.
Electrical safety
Do not open or tamper with the transformer, control box,
motors, or remote control (with the exception of battery
compartments).
Small children and pets warning
Immediately dispose of all packing materials as it can smother
small children and pets. Do not allow any persons or pets
under the bed. Children should not operate the bed without
adult supervision.
Hospital or convalescent use
Adjustable beds are designed and engineered for a lifestyle
of in-home comfort and are not intended for hospital use or
for a bed-ridden patient on an extended recovery. Adjustable
beds are not equipped with bars to help patients get safely in
and out of bed and are not intended to be used around tent-
type oxygen therapy or explosive gases.
Health warning
Please consult your physician before use if you have any
health conditions you are concerned about, as the motion
may aggravate some conditions. Caution is especially advised
for those with pacemakers, since the vibrating motion may
cause the pacemaker to sense activity.
Product ratings
The bed lift motors are not designed for continuous
use of more than 2 minutes in an 18-minute period, or
approximately 10% duty cycle. Any attempt to circumvent
or exceed this rating will shorten the life expectancy of the
product.
Weight limit
The limitation for the bed is 850 lb. The bed will structurally
support this weight provided it is evenly distributed across
the head and foot sections. This product is not designed to
support or lift this amount in the head or foot section alone.
Exceeding this weight restriction could damage the bed and/
or cause injury. Enter or exit the bed in a flat position and
do not sit on the head or foot sections while in the raised
position.
Lifting / lowering mechanisms
It is normal for the raising and lowering feature on this bed to
emit a minimal humming sound during operation.
Noise warning
The level of sound the bed emits is directly related to the
environment. In a room with hardwood floors a vibrating noise
can be noticeable. To reduce the resonance, place a piece
of carpet or rubber caster cups under the legs. The rubber
caster cups also prevent the bed from sliding when located on
smooth or hard surface flooring.
Cord maintenance
Always unplug the base from the electrical outlet before
cleaning or servicing the base. Keep the cord away from
heated surfaces. For indoor use only. If the cord or plug is
damaged or dropped in water, discontinue use of the bed
base and contact qualified service personnel for examination
and repair. Make sure the base is in a flat position before
unplugging from the power source.
Emergency battery backup
This foundation is equipped with a battery backup that will
assist in returning the base to a flat position during a power
outage. To use this feature, simply install two 9volt batteries
into the battery backing transformer. Use the reset button
on the control box (black box attached to bottom of bed) to
return the base to a flat position. Please do not use batteries
for normal operation of the base.
Grounding safety
Failure to use a properly grounded outlet will compromise the
bed's safety. Using adapters is not recommended unless the
outlet is checked by a qualified electrician to ensure that the
adapter is properly grounded.
FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A
SURGE PROTECTOR (not supplied with this adjustable bed).

4Owner’s manual | Up adjustable bed
Warranty warning
This bed is specifically designed to require no regular
maintenance. Opening or tampering with the control box,
motors, or hand controls (except the battery compartment)
will void the warranty. Only an authorized repair technician
may conduct repairs or parts replacements on your Rize
Home adjustable bed. Unauthorized modifications to this
product could void your warranty.
Moving after installation
Do not place the adjustable base vertically on its head or foot
sections as this may cause injury or damage the base. Due to
the heavy weight, two people should always be used to move
the bed after the excess weight is removed.
SAVE THESE INSTRUCTIONS. Proper operation of your adjustable bed is necessary to ensure the long
life and durability you expect from a high-quality product. The manufacturer has tested and inspected this
product prior to shipment.
Safety precautions

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Before discarding any packing materials, check the adjustable bed carton and verify all items in the parts
list are included.
Parts list
Wired Remote control (1) Mattress retainer bar (1) *
Pairing cable (1) *
Gaskets (6)
* Included in Twin XL bases. Used when connecting two bases together.
Input power cord and
power supply (1)
Post bed legs (6)
Bed leg strap (1) *

6Owner’s manual | Up adjustable bed
Installation guide
NOTE: For safety reasons, lifting of the adjustable bed must always be performed by two (2) people; and
the unit should always be on a flat surface before opening.
Setting up your adjustable bed
Unfold the base. Keep the top side facing down.
Plug the input power cord into the power supply.
Connect the power supply to the head motor attached to the bed.
Connect the wired remote control to the head motor attached to the bed.
Slide a gasket over the bolt at the top of each bed leg. Attach the legs to
the threaded holes in each corner of the frame. Tighten until secure, but
do not overtighten.
With two people, turn the bed over so that the legs are on the floor.
Do not rest the bed on the legs while flipping it over, as that can cause
damage.
Make sure the cords do not interfere with operation of the bed. Plug
the power cord into a grounded electrical outlet. A surge protector (not
included) is recommended.
Verify that the bed is operational by using each function on the remote.
Then return the bed to a flat position.
Insert the mattress retainer bar into the two holes at the foot end of the
bed. Place your mattress and bedding on top . Your adjustable bed is now
ready to use.
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1With two people, carefully lift the bed base out of the shipping carton and
place it flat on the floor with the top side facing downward. Verify that all
parts are available before discarding any packing materials.
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Installation guide
NOTE: The slots of the vertical end of the outer headboard brackets should align with the slots on the leg of
your headboard. If the slots are not aligning, adjust the width by unscrewing the outer headboard bracket to
realign with your headboard's slots.
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Assembling the headboard bracket (optional)
If the bed is in use, remove all bedding and the retainer bar. With two
people, flip the adjustable bed over so that the top side faces the floor.
Remove both of the legs from the head section of the bed by turning
them in a counterclockwise direction. Leave the rubber gasket on the
frame's round panel.
Slide the short, inner headboard bracket over the rubber gasket and round
panel where the leg was. Make sure the bracket opening is on the outside
of the bed. Then, re-attach the leg to the bed by putting the screw in the
leg through the bracket and into the hole in the round panel. Turn the leg
clockwise to secure.
Place the open side of the large, outer headboard bracket over the inner
headboard bracket end piece. The long slots on the outer headboard
bracket should line up with the screw hole of the inner headboard bracket.
The vertical part of the outer bracket should be on the outside of the bed,
as shown.
Secure the outer headboard bracket to the inner headboard bracket using
a large screw and washer. The width of the outer headboard bracket should
align to the width of your headboard. Repeat on the other side. Once
both brackets are aligned properly, tighten the screw with an Allen wrench
(included with the headboard bracket kit).
Attach the legs of your headboard to the vertical sections of the outer
headboard brackets using the headboard attachment hardware. Any
necessary hardware should be included with your headboard and is not
included with the headboard bracket kit.
NOTE: The headboard brackets can be adjusted for optimal distance
between the headboard and your adjustable bed. We recommend leaving a
distance of 1.5” to 2” between the bed base and the headboard bracket.
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NOTE: Headboard bracket parts are sold separately. Hardware to attach headboard to brackets is not included.

8Owner’s manual | Up adjustable bed
Head Position Adjustments (1 & 2)
Press the "head up" (1) or "head down" (2) buttons to raise or lower the head section of your adjustable bed.
Remote control guide
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Attached Cord (3)
Your bed includes an attached remote. Functions of the bed cannot be used if the remote is disconnected.

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Remote control guide
Using two bases with one remote
To operate two Twin XL bases together as one bed.
Set up both bases and position them next to each other following the instructions
on page 7.
Raise the heads of both beds to access the control systems under the beds.
Carefully unplug both wired remote controls from the motors on the undersides
of the beds. Place one of the remotes aside, as you will only need one remote to
operate both beds
Remove one of the pairing cables from one of the bases and extend the cord. Plug
in one of the round output connectors of the pairing cord into head motor on one
of the bases.
Plug the remote control cord into the control input side of the pairing cord.
Before using the adjustable base, make sure that the cords don't interfere with any
of the bed's operations.
Before using the adjustable base, move the remote and the cord to the preferred
side of the bed. Make sure that the cords don't interfere with any of the bed's
operations.
Both bases should operate as one bed.
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Control input
Output connectors

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RIZE HOME® WARRANTS THAT IT WILL, AT THEIR
OPTION, REPLACE OR REPAIR THE PURCHASER’S
ADJUSTABLE BED PARTS IF THEY ARE DEFECTIVE
DUE TO FAULTY WORKMANSHIP OR MATERIALS,
SUBJECT TO THE LIMITATIONS DESCRIBED IN THIS
WARRANTY.
THIS WARRANTY APPLIES ONLY TO THE UP
MODEL OF ADJUSTABLE BED. THE MODEL MAY
BE IDENTIFIED BY REFERENCE TO THE SERIAL
NUMBER ON THE PRODUCT.
1-Year Period for All Parts: The Rize Home Up model is
warranted against defects in the workmanship or materials
for a period of one (1) year from the date of purchase. During
the first year of the warranty, the coverage includes: factory-
supplied electronics, electrical components, drive motors,
power supply, and power supply cords. Upon notice during
the first year from the warranty commencement date, Rize
Home will send free replacement parts to the Purchaser. The
Purchaser shall bear all service, transportation, labor, and
shipping costs associated with the repair or replacement of
the defective part(s).
2-5 Year Period Partial Coverage of Parts: During years two
through five, Rize Home will offer a prorated warranty on
the frame. The frame consists of the metal structure of the
adjustable bed, and specifically excludes the cover, side rails,
decking, legs, motors, control box, remote control, power
supply, and power supply cords. The warranty will be reduced
by one- fourth for each year beyond the first year. During
this period, Rize Home shall bear the remainder of the cost
of the frame, if needed. The purchaser shall bear all service,
transportation, labor, and shipping costs associated with the
repair or replacement of the defective part(s) during the
entire warranty period. At the sole discretion and direction of
the manufacturer, parts demonstrated to be defective must
be returned. Return of the frame may be required.
ADDITIONAL TERMS AND CONDITIONS
In no situation will this warranty cover any damage caused by
misuse or normal wear, or by excessive weight placed upon
the bed. This warranty does not cover any purchaser other
than the original Purchaser, and it will not cover any product
purchased from an unauthorized third party. If you are not
the original purchaser, you accept the adjustable bed "as is”
and “with all faults.” Any purchases of “floor models” are
considered to be “as is” products and are subject to the terms
thereof.
If you did not purchase this bed from an authorized
distributor/ retailer, we will require a proof of purchase
demonstrating that you are the original Purchaser and are
eligible to make a valid claim under this warranty. If original
proof of purchase is not provided by the Purchaser, Rize
Home reserves the right to determine whether or not the
unit is covered by this warranty, and may designate the
manufacturing date as the warranty commencement date.
This warranty does not include coverage for any damage
caused by the Purchaser or by other users, if the product
has been used in a manner inconsistent with the operation
and maintenance procedures outlined in the owner's manual,
this warranty, or any other applicable document published or
approved by Rize Home.
Nor does it include coverage if the product has been repaired
or modified by the Purchaser or by any unauthorized party,
or if the product has been damaged in transit.
This warranty does not apply to damage to mattresses,
fabric, cables, electrical cords, or items supplied by resellers.
Contact the reseller or other appropriate party for warranty
information on these items. Nor does this warranty apply
to any unnecessary service calls, including costs for in-
home service calls solely for the purpose of education about
the unit or finding an unsatisfactory power connection. In
addition, if the recommended weight restrictions are not
followed (up to 850 lb. per base), this warranty is void.
Replacement parts may be provided new or reconditioned at
Rize Home’s discretion.
There is no warranty at all after five years, dating from
commencement of this Limited Warranty.
ADDITIONAL LIMITATIONS ON WARRANTY
COVERAGE
Repairs to or replacement of the Rize Home bed or its
components under the terms of this Limited Warranty will
apply to the original warranty period and will not serve to
extend such period. This warranty begins on the “warranty
commencement date,” which is the date of purchase for new,
unused products.
The decision to repair or to replace defective parts under this
Limited Warranty shall be made by Rize Home at its sole
discretion.
Warranty
5 Year Limited Warranty - Up Adjustable Bed
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Name: ___________________________________________________________________________________ Phone: ___________________________________________________________________________
Address: ____________________________________________________________________________________________________________________________________________________________________________
City: ______________________________________________________________________________________ State: _____________________________ Zip code______________________________
Email address: ____________________________________________________________________________________________________________________________________________________________________
Store where purchased: ________________________________________________________________________________________________________________________________________________________
Serial no: _____________________________________________ Invoice no: ________________________________________ Model no: _____________________________________________
Survey
Gender:
nnM nnF
Age:
nn18-30 nn31-40 nn41-50 nn51-60 nn61-70 nn71 & up
Reason for purchasing an adjustable bed:
nnHealth nnComfort nnOther
How did you find out about our beds?
nnAdvertising nnA friend nnStore nnArticle nnInternet nnOther
Please mail to:
Rize Home, LLC Customer Care Center
31050 Diamond Parkway
Solon, OH 44139
Warranty Registration Form
You can also register your bed
online at www.rizehome.com.
Customer Care Center Phone #
1-800-444-8444
Registration
RIZE HOME® SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT
OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. THE EXCLUSIVE REMEDY FOR BREACH
OF THIS WARRANTY SHALL BE REPLACEMENT
OR CREDIT TOWARDS REPLACEMENT AS SET
FORTH HEREIN. THERE ARE NO EXPRESS OR
IMPLIED WARRANTIES, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, OTHER THAN THE
WARRANTY DESCRIBED ON THE FACE OF THIS
LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation
or exclusion may not apply. This warranty gives the Purchaser
specific legal rights, and the purchaser may also have other
legal rights, which may vary from state to state. This warranty
is valid in all 50 states, Puerto Rico, and Canada.
If you experience any problem with your Rize Home bed
during the warranty period, please contact Rize Home
Customer Service by calling the telephone number located
on the back cover of this manual.

12 Owner’s manual | Remedy III adjustable bed
If you experience any trouble with your adjustable bed within the warranty period, please consult the
troubleshooting guide provided with your bed and online, if applicable.
IF PROBLEMS PERSIST, PLEASE CALL CUSTOMER SERVICE TOLL FREE NUMBER
800-444-8444
Please have your receipt ready and available.
ank you and enjoy your adjustable bed!